IKEA LAGAN MEDELNIVÅ Over-The-Range Microwave Instruction Manual

June 8, 2024
Ikea

IKEA LAGAN MEDELNIVÅ Over-The-Range Microwave
IKEA LAGAN MEDELNIVÅ Over-The-Range Microwave

WELCOME & CONGRATULATIONS

Please refer to the last page of this manual for the full list of IKEA appointed After Sales Service Provider and relative national phone numbers
WELCOME & CONGRATULATIONS

Please record your model and serial numbers below for reference.

Purchase Date__
Model Number
Serial Number

Rating Plate Location

Rating Plate Location

NOTE: Please attach sales receipt here for future reference.

IMPORTANT SAFETY INSTRUCTIONS

PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY

  1. Do not attempt to operate this oven with the door open since open-door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.
  2. Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces.
  3. Do not operate the oven if it is damaged. It is particularly important that the oven door close properly and that there is no damage to the: (1) door (bent), (2) hinges and latches (broken or loosened), (3) door seals and sealing surfaces.
  4. The oven should not be adjusted or repaired by anyone except properly  qualified service personnel.

For your safety the information in this manual must be followed to minimize the risk of fire or explosion or to prevent property damage, personal injury or loss of life.

Definitions

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

WARNING

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

READ ALL INFORMATION BEFORE USING

WARNING

To reduce the risk of fire, burns, electric shock, injury to persons, or exposure to excessive microwave energy when using your appliance, follow basic precautions, including the following sections.

  • Read all instructions before using the appliance.

  • Read and follow the specific “PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY”.

  • This appliance must be grounded. Connect only to properly grounded outlet. See “GROUNDING INSTRUCTIONS”

  • Install or locate this appliance only in accordance with the provided assembly instructions.

  • Some products such as whole eggs and sealed containers —for example, closed glass jars—are able to explode and should not be heated in this microwave oven.

  • Use this appliance only for its intended use as described in this manual. Do not use corrosive chemicals or vapors in this appliance. This type of microwave oven is specifically designed to heat, cook or dry food. It is not designed for industrial or laboratory use.

  • As with any appliance, close supervision is necessary when used by children.

  • Do not operate this appliance if it has a damaged cord or plug, if it is not working properly or if it has been damaged or dropped.

  • This appliance should be serviced only by qualified service personnel. Contact 833-337-4006 for examination, repair or adjustment.

  • Do not cover or block any openings on the appliance.

  • Do not store or use this appliance outdoors. Do not use this product near water—for example, near a kitchen sink, in a wet basement or near a swimming pool, or similar locations.

  • Do not immerse cord or plug in water.

  • Keep cord away from heated surfaces.

  • Do not let cord hang over edge of table or counter.

  • See door surface cleaning instructions on page 17.

  • To reduce the risk of fire in the microwave oven cavity:

    • Do not overcook food. Carefully attend appliance when paper, plastic or other combustible materials are placed inside the microwave oven to facilitate cooking.
    • Remove wire twist-ties from paper or plastic bags before placing bag in microwave oven.
    • If materials inside the microwave oven ignite, keep microwave oven door closed, turn microwave oven off and disconnect the power cord or shut off power at the fuse or circuit breaker panel.
    • Do not use the cavity for storage purposes. Do not leave paper products, cooking utensils or food in the cavity when not in use.
  • Liquids, such as water, coffee or tea are able to be overheated beyond the boiling point without appearing to be boiling. Visible bubbling or boiling when the container is removed from the microwave oven is not always present. THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID.

  • To reduce the risk of injury to persons:

    • Do not overheat the liquid.
    • Stir the liquid both before and halfway through heating it.
    • Do not use straight-sided containers with narrow necks. Use a wide-mouthed container.
    • After heating, allow the container to stand in the microwave oven at least for 20 seconds before removing the container.
    • Use extreme care when inserting a spoon or other utensil into the container.
  • Clean ventilation openings and grease filters frequently. Grease should not be allowed to accumulate on ventilation openings, louver or grease filters.

  • Use care when cleaning the louver and the grease fiters. Corrosive cleaning agents, such as lye-based oven cleaners, may damage the louver and the grease filters.

  • When flaming food under the hood, turn the fan on.

  • This appliance is suitable for use above both gas and electric cooking equipment 30” wide.
    SAVE THESE INSTRUCTIONS.

  • Do not clean with metal scouring pads. Pieces off the pad can touch electrical parts involving risk of electric shock.

WARNING If you see arcing, press the Cancel button and correct the problem.

ARCING

Arcing is the microwave term for sparks in the oven.
Arcing is caused by:

  • Metal or foil touching the side of the oven.
  • Foil not molded to food (upturned edges act like antennas).
  • Metal, such as twist-ties, poultry pins, or goldrimmed dishes, in the microwave.
  • Recycled paper towels containing small metal pieces being used in the microwave.

Federal Communications Commission Radio Frequency Interference Statement (U.S.A. Only)

This equipment generates and uses ISM frequency energy and if not installed and used properly, that is in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception. It has been type tested and found to comply with limits for ISM Equipment pursuant to part 18 of FCC Rules, which are designed to provide reasonable protection against such interference in a residential installation.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following:

  • Reorient the receiving antenna of the radio or television.
  • Relocate the microwave oven with respect to the receiver.
  • Move the microwave oven away from the receiver.
  • Plug the microwave oven into a different outlet so that the microwave oven and the receiver are on different branch circuits.

The manufacturer is not responsible for any radio or television interference caused by unauthorized modification to this microwave oven. It is the responsibility of the user to correct such interference.

UNPACKING AND EXAMINING YOUR MICROWAVE OVEN

Open the bottom of the carton, bend the carton flaps back and tilt the microwave oven over to rest on plastic foam pad. Lift carton off microwave oven and remove all packing materials, Assembly Instructions, Wall Template, Top Template, Turntable and SAVE THE CARTON AS IT MAY MAKE INSTALLATION EASIER.

  • Remove the feature sticker from the outside of the door, if there is one.
  • DO NOT REMOVE THE WAVEGUIDE COVER. Check to see that there are Assembly Instructions, Wall Template, Top Template, Advice & Instruction. Read enclosures and SAVE the Advice & Instruction.

Check the microwave oven for any damage, such as misaligned or bent door, damaged door seals and sealing surfaces, broken or loose door hinges and latches and dents inside the cavity or on the door. If there is any damage, do not operate the microwave oven and contact any IKEA Store.
See Assembly Instructions for more details.
UNPACKING AND EXAMINING YOUR MICROWAVE OVEN

GROUNDING INSTRUCTIONS

This appliance must be grounded. This microwave oven is equipped with a cord having a grounding wire with a grounding plug. It must be plugged into a wall receptacle that is properly installed and grounded in accordance with the National Electrical Code and local codes and ordinances. In the event of an electrical short circuit, grounding reduces risk of electric shock by providing an escape wire for the electric current.

WARNING Improper use of the grounding plug can result in a risk of electric shock.

Electrical Requirements

Check Assembly Instructions for proper location for the power supply.

The electrical requirements are a 120 volt 60 Hz, AC only, 15 amp. or more protected electrical supply. It is recommended that a separate circuit serving only the microwave oven be provided.

The microwave oven is equipped with a 3-prong grounding plug. It must be plugged into a wall receptacle that is properly installed and grounded. DO NOT UNDER ANY CIRCUMSTANCES CUT OR REMOVE THE GROUNDING PIN FROM THE PLUG. DO NOT USE AN EXTENSION CORD.
If the power supply cord is too short, have a qualifi ed electrician or serviceman install an outlet near the appliance.

The Power Supply Cord and plug must be connected to a separate 120 Volt AC, 60 Hz, 15 Amp, or more branch circuit, single grounded receptacle. The receptacle should be located inside the cabinet directly above the Microwave Oven mounting location as shown in Figure 1.
Electrical Requirements 

NOTES

  1. If you have any questions about the grounding or electrical instructions, consult a qualified electrician or service person.
  2. Neither IKEA nor the dealer can accept any liability for damage to the microwave oven or personal injury resulting from failure to observe the correct electrical connection procedures.
    Electrical Requirements 
ABOUT UTENSILS AND COVERINGS

It is not necessary to buy all new cookware. Many pieces already in your kitchen can be used successfully in your new microwave oven. Make sure the utensil does not touch the interior walls during cooking.

Use these utensils for safe microwave cooking and reheating:

  • glass ceramic (Pyroceram®), such as Corningware®.

  • heat-resistant glass (Pyrex®)

  • microwave-safe plastics

  • paper plates

  • microwave-safe pottery, stoneware and porcelain

  • browning dish (Do not exceed recommended preheating time.
    Follow manufacturer’s directions.)
    These items can be used for short time reheating of foods that have little fat or sugar in them:

  • wood, straw, wicker

DO NOT USE

  • metal pans and bakeware
  • dishes with metallic trim
  • non-heat-resistant glass
  • non-microwave-safe plastics (margarine tubs)
  • recycled paper products
  • brown paper bags
  • food storage bags
  • metal twist-ties

Should you wish to check if a dish is safe for microwaving, place the empty dish in the microwave oven and microwave on HIGH for 30 seconds. A dish which becomes very hot should not be used.

The following coverings are ideal:

  • Paper towels are good for covering foods for reheating and absorbing fat while cooking bacon.
  • Wax paper can be used for cooking and reheating.
  • Plastic wrap that is specially marked for microwave use can be used for cooking and reheating. DO NOT allow plastic wrap to touch food. Vent so steam can escape.
  • Lids that are microwave-safe are a good choice because heat is kept near the food to hasten cooking.
  • Microwave oven cooking bags are good for large meats or foods that need tenderizing. DO NOT use metal twist ties.
    Remember to slit bag so steam can escape.

How to use aluminum foil in your microwave oven:

  • Small flat pieces of aluminum foil placed smoothly on the food can be used to shield areas that are either defrosting or cooking too quickly.
  • Foil should not come closer than one inch to any surface of the microwave oven.
    Should you have questions about utensils or coverings, check a good microwave cookbook or follow recipe suggestions.

ACCESSORIES There are many microwave accessories available for purchase. Evaluate carefully before you purchase so that they meet your needs. A microwavesafe thermometer will assist you in determining correct doneness and assure you that foods have been cooked to safe temperatures. IKEA is not responsible for any damage to the microwave oven when accessories are used.

ABOUT YOUR MICROWAVE OVEN

This Advice & Instructions is valuable: read it carefully and always save it for reference.
A good microwave cookbook is a valuable asset. Check it for microwave cooking principles, techniques, hints and recipes.

NEVER use the microwave oven without the turntable and support nor turn the turntable over so that a large dish could be placed in the microwave oven. The turntable will turn both clockwise and counterclockwise.

ALWAYS have food in the microwave oven when it is on to absorb the microwave energy.
When using the microwave oven at power levels below 100%, you may hear the magnetron cycling on and off.
It is normal for the exterior of the microwave oven to be warm to the touch when cooking or reheating. Condensation is a normal part of microwave cooking.

Room humidity and the moisture in food will infl uence the amount of moisture that condenses in the microwave oven. Generally, covered foods will not cause as much condensation as uncovered ones. Ventilation openings must not be blocked.

The microwave oven is for food preparation only. It should not be used to dry clothes or newspapers. Your microwave oven is rated 1000 watts by using the IEC Test Procedure. In using recipes or package directions, check food a minute or two before the minimum time and add time accordingly.

ABOUT MICROWAVE COOKING

  • Arrange food carefully. Place thickest areas towards outside of dish.
  • Watch cooking time. Cook for the shortest amount of time indicated and add more as needed. Food severely overcooked can smoke or ignite.
  • Cover foods while cooking. Check recipe or cookbook for suggestions: paper towels, wax paper, microwave plastic wrap or a lid. Covers prevent spattering and help foods to cook evenly.
  • Shield with small flat pieces of aluminum foil any thin areas of meat or poultry to prevent overcooking before dense, thick areas are cooked thoroughly.
  • Stir foods from outside to center of dish once or twice during cooking, if possible.
  • Turn foods over once during microwaving to speed cooking of such foods as chicken and hamburgers.  Large items like roasts must be turned over at least once.
  • Rearrange foods such as meatballs halfway through cooking both from top to bottom and from the center of the dish to the outside.
  • Add standing time. Remove food from microwave oven and stir, if possible. Cover for standing time which allows the food to finish cooking without overcooking.
  • Check for doneness. Look for signs indicating that cooking temperatures have been reached.

Doneness signs include:

  • Food steams throughout, not just at edge.
  • Center bottom of dish is very hot to the touch.
  • Poultry thigh joints move easily.
  • Meat and poultry show no pinkness.
  • Fish is opaque and flakes easily with a fork.

ABOUT FOOD

FOOD DO DON’T
Eggs, sausages, nuts, seeds, fruits & vegetables Puncture egg yolks before

cooking to prevent “explosion”.

Pierce skins of potatoes, apples, squash, hot dogs and sausages so that steam escapes.

| Cook eggs in shells.

Reheat whole eggs.

Dry nuts or seeds in shells.

Popcorn| Use specially bagged popcorn for microwave cooking.

Listen while popping corn for the popping to slow to 1 or 2 seconds or use special popcorn pad.

| Pop popcorn in regular brown bags or glass bowls.

Exceed maximum time on popcorn package.

Baby food| Transfer baby food to small dish and heat carefully, stirring often. Check temperature before serving.

Put nipples on bottles after heating and shake thoroughly. “Wrist” test before feeding.

| Heat disposable bottles.

Heat bottles with nipples on. Heat baby food in original jars.

General| Cut baked goods with filling after heating to release steam and avoid burns.

Stir liquids briskly before and after heating to avoid “eruption”.

Use deep bowl, when cooking liquids or cereals, to prevent boilovers.

| Heat or cook in closed glass jars or air tight containers.

Can in the microwave as harmful bacteria may not be destroyed.

Deep fat fry.

Dry wood, gourds, herbs or wet papers.

ABOUT CHILDREN AND THE MICROWAVE

Children below the age of 7 should use the microwave oven with a supervising person very near to them.
Between the ages of 7 and 12, the supervising person should be in the same room.
As with any appliance, close supervision by an adult is necessary when used by children.
At no time should anyone be allowed to lean or swing on the microwave oven door.
Children should be taught all safety precautions: use potholders, remove coverings carefully, pay special attention to packages that crisp food because they may be extra hot.
Don’t assume that because a child has mastered one cooking skill he/she can cook everything.
Children need to learn that the microwave oven is not a toy. See page 10 for Child Lock feature.

ABOUT SAFETY

Check foods to see that they are cooked to the United States Department of Agriculture’s recommended temperatures.

TEMP FOOD
145°F (63°C)  For beef, lamb or veal cut into steaks, chops or roasts, fish
160°F (71°C) For fresh pork, ground meat, sea- food, egg dishes, frozen

prepared food and beef, lamb or veal cut into steaks, chops or roasts
165°F (74°C)| For leftover, ready-to-reheat refrigerated, deli and carry out “fresh” food, whole chicken or turkey, chicken or turkey breasts and ground poultry used in chicken or turkey burgers

NOTES

Do not cook whole, stuffed poultry. Cook stuffing separately to 165°F.

To test for doneness, insert a meat thermometer in a thick or dense area away from fat or bone. NEVER leave the thermometer in the food during cooking, unless it is approved for microwave oven use.

  • ALWAYS use potholders to prevent burns when handling utensils that are in contact with hot food.
    Enough heat from the food can transfer through utensils to cause skin burns.

  • Avoid steam burns by directing steam away from the face and hands. Slowly lift the farthest edge of a dish’s covering and carefully open popcorn and oven cooking bags away from the face.

  • Stay near the microwave oven while it’s in use and check cooking progress frequently so that there is no chance of overcooking food.

  • NEVER use the cavity for storing cookbooks or other items.

  • Select, store and handle food carefully to preserve its high quality and minimize the spread of foodborne bacteria.

  • Keep waveguide cover clean. Food residue can cause arcing and/or fires.

  • Use care when removing items from the microwave oven so that the utensil, your clothes or accessories do not touch the safety door latches.

  • Keep aluminum foil used for shielding at least 1 inch away from walls, ceiling and door.

PART NAMES

Microwave features
Front View
Microwave features

  1. Window
  2. Interlock system
  3. Door assembly
  4. Turntable ring assembly
  5. Turntable Shaft
  6. Turntable glass tray
  7. Control panel
  8. Ventilation openings (on top)
  9. Surface lights
  10. Grease filters
  11. Waveguide cover: Do NOT REMOVE

Bottom View
PART NAMES

CONTROL PANEL

CONTROL PANEL

  1. Popcorn (P14)
  2. Beverage (P14)
  3. Potato (1-4 potatoes) (P14)
  4. Reheat (3 different settings) (P13)
  5. Defrost (by time or weight) (P12)
  6. Quick Start (3 instant key settings) (P10)
  7. Numeric pads (0 thru 9)
  8. Clock Settings (P10)
  9. Timer (P10)
  10. Cook Time (P11)
  11. Power Level (10 power levels available) (P13)
  12. START +30 sec (P11)
  13. Stop/Cancel (P11)
  14. Exhaust (High/Low/Off) ~ Use to turn the exhaust fan on, off, or to adjust fan speed. (P10)
  15. Surface Light ~ Press this pad to turn the surface lights on or off. (P10)
  16. Melt Soften (P13)
    Note: For detailed information, please go to relative page listed above.

BEFORE OPERATING

Clock Settings
The microwave oven has settings that allow you to customize the operation for your convenience. Below is the table showing the various settings. Touch the Clock &Settings key multiple times to sc roll to the desired setting function.

Key press Option
Clock Settings xl. Clock
Clock Settings x2 Sound

Low/nor/Hi/Off(nor=Normal)
Clock Settings x3| Weight Ib/kg
Clock Settings x4| Power Save
Clock Settings x5| Demo

Setting the clock

Example: setting clock display for 9:00:

  1. Touch Clock Settings pad once.
  2. Enter time using number pads.
  3. Touch START+30 sec pad again.

Setting the timer

Example: setting timer for 5 minutes:

  1. Touch Timer pad once.
  2. Enter desired time using number pads.
  3. Touch Timer pad.

Timer count down does not stop even if the door is opened. To stop/cancel the timer, press the Timer key once . When the timer has reached the end of set time, you will hear beep alerts indicating the timer has run out.

Exhaust High / Low / Off

The exhaust ventilation removes steam and other cooking vapors from the cooking surface of the range below the microwave oven.

To operate the exhaust vent, Touch the Exhaust High/Low/Off pad once for the highest speed setting.
Touch the pad again to choose the Low speed setting and a 3rd time to turn the exhaust ventilation off.

Note: If the temperature gets too hot around the microwave oven, the fan in the exhaust vent hood will automatically turn on at the LOW setting to cool the oven. The fan will automatically turn off when the internal parts are cool. When this occurs, the vent cannot be turned off.

Surface Light / On / Off

Touch the Surface Light/On/Off pad once for a cooking surface light. Press the pad again to turn the light off.

Control Lock

You may lock the control panel to prevent the microwave from being accidentally started or used by children.
The control lock feature is very useful when cleaning the control panel. The lock will prevent accidental programming when wiping the control panel clean.

Example: to set the control lock ON:
Touch and hold the Stop/Cancel pad for more than 3 seconds. The Lock icon will appear in the display window along with 2 beeps.

Example: to change the control lock from ON to OFF:
Touch and hold the Stop/Cancel pad for more than 3 seconds. The Lock icon will disappear in the display window.

MANUAL COOKING

Using Ready Set
CONTROL PANEL

Microwave heating or cooking may be quickly set at 100% power level for 1, 2 or 3 minutes. Use the number keys 1, 2 or 3 to choose the desired minutes of cook time (this option will only work using the 1, 2 or 3 numeric pads):

Example: to quickly heat for 2 minutes at 100% power:
Touch number pads 1, 2 or 3 for desired minutes of cook time.
Note: the Ready Set function cannot be set when using the Defrost (by weight) feature.

NOTES “Food” will be displayed if a quick start cooking cycle or +30 sec key is not selected within 5 minutes of placing food in the microwave. You must open then close the door again to clear ”Food” from the display.

Heating with high power level

Example: to heat for 5 minutes at 100% power:

  1. Press Cook Time pad.
  2. Use the number pads to enter desired heating time (cook time may be set up to 99 minutes and 99 seconds).
  3. Touch START+30 sec pad again.

When heating has finished you will hear beeps and “End” will display.

Heating with lower power levels

Using the highest power level to heat foods with does not always give the best results when some types of food need slower cooking, such as roasts, baked goods or custards.
Your oven has nine other power levels you may choose.

Example: to heat for 4 minutes at 70% power:

  1. Press Cook Time.
  2. Use the number pads to enter desired heating time (cook time may be set up to 99 minutes and 99 seconds).
  3. Press Power Level pad once for power level 10 (100% power).
  4. Use the number key to change the power level to 7. P-70 appears in the display (70 % power).
  5. Press START+30 sec pad.

When heating has finished you will hear beeps and “End” will display.

Heating with multiple cooking stages

For best results, some microwave recipes call for different power levels or different lengths of time for cooking. Your microwave may be set to change from one stage to another automatically (2 stages maximum).

Example: to cook food for 3 minutes at 80% power and then 50% power for 6 minutes 30 seconds:

  1. Press Cook Time.
  2. Use the number pads to enter heating time for the 1st stage (cook time may be set up to 99 minutes and 99 seconds).
  3. Press Power Level pad once.
  4. Use the number keys to enter power level for the 1st stage. P-80 appears in the display (80 % power).
  5. Press Cook Time pad for 2nd stage.
  6. Use the number pads to enter heating time for the 2nd stage (cook time may be set up to 99 minutes and 99 seconds).
  7. Press Power Level pad for 2nd stage.
  8. Use the number key to enter power level for the 2nd stage. P-50 appears in the display (50 % power).
  9. Press START+30 sec pad.

When heating has finished you will hear beeps and “End” will display.

Note:
Power level must always be programmed for first stage.

Using the Stop/Cancel key

This feature will let you quickly stop or cancel the cooking process.

Touch the Stop/Cancel pad to :

  1. Erase if you have entered wrong information.
  2. Cancel timer setting process.
  3. Press pad once to pause the oven temporarily during cooking. (Touch START+30 sec pad again to resume cooking.)
  4. Return the time of day (clock) to the display after cooking cycle is completed.
  5. Cancel a program during cooking, touch twice.

Using the Start/+ 30 sec. key

This feature will let you quickly start or add 30 seconds

Touch the START+30 sec pad to :

  1. Start programmed cooking.
  2. Start cooking for 30 seconds at 100% power level.
  3. Extend cooking time in multiples of 30 seconds each time this pad is touched during microwave cooking.

Example: to add 1 minute of cook time during 80% microwave cooking :

Press START+30 sec pad twice

NOTES

“Food” will be displayed if a quick start cooking cycle or +30 sec key is not selected within 5 minutes of placing food in the microwave. You must open then close the door again to clear ”Food” from the display.

Setting Defrost (by Weight)

Example: to defrost 1lb. of food with the default power level and cook time determined automatically:

  1. Press Defrost pad once. 0.0 will appear in the display.
  2. Use the numeric pads to input weight of food to defrost in pounds (10 =1.0lb.) You may enter any weight from 0.1 to 6.0lbs.
  3. Touch START+30 sec pad.
    When defrosting has finished you will hear beeps and “End” will display.
    Note: The weight amount must be a valid entry for this feature to start. A valid weight entry is 0.1 to 6.0 pounds.

Setting Defrost (by Time)

Example: to defrost food with the default 30% power level for 5 minutes:

  1. Press Defrost pad twice. 0:00 will appear in the display.
  2. Use the number pads to enter desired defrost time (defrost time may be set up to 99 minutes and 99 seconds).
  3. Press START+30 sec pad.
    When heating has finished you will hear beeps and “End” will display.

Note: Power levels cannot be changed for both defrost (by weight) or defrost (by time) because the defrost performance will be adversely affected.

Special notes for defrosting by time

  • After pressing START+30 sec key, the display will count down remaining defrost time. The oven will beep during the defrost cycle. At this time open the door and turn the food if needed and remove any portions that have already thawed. Touch the START+30 sec key to resume the defrost cycle.
  • When heating has finished you will hear beeps.

Defrosting tips

  • When using the defrost weight feature, the weight entered should always be pounds (valid entries are from 0.1 to 6.0 pounds).
  • Use both defrost weight and defrost time features for raw food items only. Defrosting gives best results when food to be thawed is a minimum of 0°F (taken directly from a true freezer). If the food has been stored in a refrigerator-freezer that does not maintain a temperature of 5° F or below, always program a lower food weight or lower cook time to prevent cooking the food.
  • If the frozen food is stored outside the freezer for up to 20 minutes, enter a reduced cook time or weight.
  • The shape of the package will alter the defrosting time. Shallow rectangular food packets defrost more quickly than a deep frozen block of food.
  • Separate pieces as they begin to defrost. Separated frozen pieces of food defrost better.
  • Shield warm areas of food with small pieces of foil if they start to become warm.
  • You may use small pieces of aluminum foil to shield food items like chicken wings, leg tips and fish tails, but do not allow the foil to touch the oven cavity walls when defrosting.

Defrosting suggestions for meats

For best results, please read these suggestions when defrosting meats.

Meat Normal amount Suggestions
Roast beef or pork 2.5 to 6 lbs. (40 to 96 oz.) Start with the food placed

fat side down. After each stage, turn the food over and shield any warm portions with narrow strips of aluminum foil. Let stand, covered for 15-30 minutes.
Steaks, chops or fish| 0.5 to 3 lbs. (8 to 48 oz.)| After each stage, rearrange the food. If there are any warm or thawed portions of food, shield them with narrow flat pieces of aluminum foil.

Remove any pieces of food that are nearly defrosted. Let stand, covered for about 5 to 10 minutes.

Ground meat| 0.5 to 3 lbs. (8 to 48 oz.)| After each stage, remove any pieces of food that are nearly defrosted.

Let stand, covered with foil for 5 to 10 minutes.

Whole chicken| 2.5 to 6 lbs. (40 to 96 oz.)| Remove giblets before freezing poultry. Start defrosting with the breast side down. After the 1st stage, turn the chicken over and shield any warm portions with narrow strips of aluminum foil.

After the 2nd stage, again shield any warm portions with narrow strips of aluminum foil. Let stand, covered, for 30 to 60 minutes in the refrigerator.

Chicken pieces| 0.5 to 3 lbs. (8 to 48 oz.)| After each stage, rearrange or remove any pieces of food that are nearly defrosted. Let stand for 10-20 minutes.

Reheat
The reheat feature provides 3 quick preset settings based on serving size to reheat food for your cooking convenience.

Example: to reheat 24 ounces of food.

  1. Press Reheat pad 3 times (see reheat category table) to reheat 24oz. of food. 24oz will appear in the display.
  2. Press START+30 sec pad.
    Reheat Category| Press| Display
    ---|---|---
    8 ounces of food| once| 8 oz
    16 ounces of food| twice| 16 oz
    24 ounces of food| 3 times| 24 oz

Melt/Soften

The oven uses low power to melt and soften items. See the following table.

Example: to melt 8 oz of Cream Cheese.

  1. Press Melt/Soften pad 4 times to reheat 8oz. of food. So-4 will appear in the display (see Melt/Soften category table).
    Then press 2 number pad, cook time will appear in the display.

  2. Press START+30 sec pad.

MELT / SOFTEN CATEGORY

PRESS DISPLAY CATEGORY AMOUNT KEY
Melt Soften x 1 So-1 BUTTER 1 stick

2 sticks

| ri N
Melt Soften x 2| So-2| CHOCOLATE| 2 oz.

4 oz.

8 oz.

| ri N M
Melt Soften x 3| So-3| ICE CREAM| 1 Pint

1.5 Quart

| ri N
Melt Soften x 4| So-4| CREAM

CHEESE

| 3 oz.

8 oz.

| ri N

Suggested power levels for cooking
The 10 power levels available with this microwave will help you to adjust to the power output best suited for the food type you are preparing. As with any food preparation in the microwave, it is best to follow the microwave instructions that are printed on food packaging.

The table below provides suggested power levels for various types of food that you can be prepare in the microwave.

Power level Microwave output Use to prepare when:

10

High

| 100 %|

  • Boiling water.
  • Cooking ground beef.
  • Making candy.
  • Cooking fresh fruits & vegetables
  • Cooking fish & poultry.
  • Preheating browning dish.
  • Reheating beverages.
  • Cooking bacon slices.

9| 90 %|

  • Reheating meat slices quickly.
  • Saute onions, celery & green peppers.

8| 80 %|

  • All reheating.
  • Cooking scrambled eggs.

7| 70 %|

  • Cooking breads & cereal pro- ducts.
  • Cooking cheese dishes & veal.
  • Cakes, muffins, brownies & cup- cakes.

6| 60 %|

  • Cooking pasta.

5| 50 %|

  • Cooking meats & whole poultry.
  • Cooking custard.
  • Cooking spare ribs, rib roast & sirloin roast.

4| 40 %|

  • Cooking less tender cuts of meat.
  • Reheating frozen packaged foods.

3| 30 %|

  • Thawing meat, poultry & sea- food.
  • Cooking small quantities of food.
  • Finish cooking casseroles, stew & some sauces.

2| 20 %|

  • Softening butter & cream cheese.
  • Heating small amounts of food.

1| 10 %|

  • Softening ice cream.
  • Raise yeast dough.

Suggestions for getting the best results

To help you achieve the best possible results from your microwave oven, read the following suggestions below;

  • Storage temperature
    Foods taken from the freezer or refrigerator take longer to cook than the same foods would at room temperature.

  • Size
    Small pieces of food cook faster than large ones.
    Pieces similar in size and shape will cook more evenly when cooked together. For more even results, reduce the power levels when cooking large pieces of food.

  • Natural moisture
    Very moist foods cook more evenly because microwave energy heats water molecules very efficiently.

  • Stirring
    Stir foods such as casseroles and vegetable from the outside to the center to distribute the heat more evenly.
    This will allow the food to cook faster. Constant stirring is not necessary.

  • Turn over items
    Turn over foods such as pork chops, roasts or whole cauliflower halfway through the cook time. This will help to expose all sides equally to microwave energy.

  • Food placement
    Place delicate areas of food items, such as asparagus tips, toward the center of the turntable tray.

  • Food arrangement
    Arrange unevenly shaped foods, such as chicken pieces or salmon, with the thicker or meatier parts toward the outside of the turntable tray.

  • Let the food stand
    After removing the food from the microwave, cover the food with foil or a casserole lid and let it stand to finish cooking. This will help the food finish in the center and avoids overcooking the out edges, The length of stand time depends on the density and surface area of the food items.

  • Wrapping in paper towels or waxed paper
    Sandwiches and many other food types containing prebaked bread should be wrapped prior to placing in the microwave to help prevent the food items from drying out while heating.

AUTO COOKING

Popcorn

CAUTION DO NOT leave microwave oven unattended while popping corn.

The popcorn feature lets you pop 3 different commercially packaged microwave popcorn sized bags.
Use the table below to determine the setting to use.

Amount Press popcorn pad
3.3 oz. (default setting) once
3.0 oz. 2 times
1.75 oz. 3 times

Example: to pop a 3.0 oz. bag of popcorn automatically.

  1. Press Popcorn pad 2 times.
  2. Press START+30 sec pad.

The microwave will beep when finished.

Potato

The potato feature cooks 1, 2 , 3 or 4 (cooking times based on 8 to 36 oz.) potatoes automatically. Use the table below to determine the setting to use.

Amount Press potato pad
1 potato (default setting) once
2 potatoes 2 times
3 potatoes 3 times
4 potatoes 4 times

Example: to cook 1 potato automatically.

  1. Press Potato pad once.
  2. Press START+30 sec pad.

The microwave will beep when finished.

Notes:

  • Before cooking, pierce potatoes with fork several times.
  • After cooking, let potatoes stand for 5 minutes.

Beverage
The beverage feature heats 1 or 2 cups of beverage. Use the table below to determine the setting to use.

Amount Press beverage pad
1 cup ( about 8 oz.) once (default setting)
2 cups (about 16 oz.) 2 times

Example: to heat 1 cup of a beverage.

  1. Press Beverage pad once.
  2. Press START+30 sec pad.

The microwave will beep when finished.

Convenience cooking suggestions

Convenience category Amount Suggestions
Popcorn 1.75,3.0, 3.3 oz. 1 pkg. Cook a single “microwave-only” bag of

popcorn at a time. Use caution when removing and opening the hot popcorn bag from the oven. Let microwave oven cool down at least 5 minutes before using again.
Potato| 1,2,3,4 potatoes 8,16,24,36 oz| Pierce each potato several times using a fork. Place on turntable in spoke-like fashion. After cooking, let stand for 3-5 minutes. Let oven cool for at least 5 minutes before using again. Use the START+30sec pad to increase cook time for larger potatoes.
Beverage| 1,2 cups (8 oz,16 oz)| Use a microwave-safe measuring cup or mug; do not cover. Place the beverage in the microwave. After heating, stir well. Let oven cool for at least 5 minutes before using again. Beverages heated with the beve- rage category may be very hot.

Remove the container with care.

COOKING CHARTS

Cooking meat in your microwave
Be sure to place prepared meats on a microwave-safe roasting rack in a microwave-safe dish. Start cooking the meat fat side down and if necessary, use narrow strips of aluminum foil to shield any bone tips or thin meat areas. After cooking, check the temperature in several places before letting the meat stand the recommended time. Please note that the temperatures in the following charts are temperatures at removal time; the temperature will rise during the standing period.

Meat Power level Cook time Directions
Roast beef boneless (up to 4 lbs.) High (10) for first 5 minutes, then me-
dium (5) 12-17 min./lb. for 160° F (Medium) Place roast beef fat-side down

on roasting rack. Cover with wax paper. Turn over half way through cooking. Let stand 10-15 minutes.
14-19 min./lb. for 170° F (Well Done)
Roast pork boneless or bone-in (up to 4 lbs.)| High (10) for first 5 minutes, then medium (5)| 15-20 min./lb. for 170° F (Well Done)| Place roast pork fat- side down on roasting rack. Cover with wax paper. Turn over half way through cooking. Let stand
10-15 minutes.

  • Expect a 10° F rise in the temperature during the standing period.
Meat Doneness Remove from oven
•  Beef Medium Well Done 150° F

160° F

•  Pork| Medium Well Done| 150° F

160° F

•  Poultry| Dark meat Light meat| 170° F

160° F

Cooking poultry in your microwave
Be sure to place poultry on a microwave-safe roasting rack in a microwave-safe dish. Cover poultry with wax paper to prevent splattering.
Use narrow strips of aluminum foil to shield any bone tips or thin meat areas, or areas that start to overcook. After cooking, check the temperature in several places before letting the meat stand the recommended time.

Poultry Cook time/ power level Directions
Whole chic- ken (up to 4 lbs.) Cook time: 7-10 min. /lb.

180° F dark meat 170° F dark meat Power level: medium high (7)

| Place chicken breast- side down on roasting rack. Cover with wax paper. Turn over half way through cooking. Cook until juices run clear and meat near bone is no longer pink. Let stand for 5-10 min.
Chicken pieces (up to 4 lbs.)| Cook time: 7-10 min. /lb.

180° F dark meat 170° F dark meat

Power level: medium high (7)

| Place chicken bone-side down on dish, with thickest portions toward the inside of dish. Cover with wax paper. Turn over half way through cooking.

Cook until juices run clear and meat near bone is no longer pink. Let stand for 5-10 min.

Cooking eggs in your microwave

  • Never cook eggs in the shell and never warm hardcooked eggs in the shell; they can explode.
  • Always pierce whole eggs to keep them from bursting.
  • Cook eggs just until set; they will become tough if overcooked.

Cooking vegetables in your microwave

  • Vegetables should be washed just before cooking.
    Rarely is extra water needed. If dense vegetables such as potatoes, carrots and greens are being cooked, add about ¼ cup of water.

  • Small vegetables (sliced carrots, peas, lima beans, etc.) will cook faster than larger vegetables.

  • Whole vegetables, such as potatoes, acorn squash or corn on the cob, should be arranged in a circle on the turntable before cooking. The will cook more evenly if turned over halfway through cooking.

  • Always place vegetables like asparagus and broccoli with the stem ends pointing towards the edge of the dish and the tips toward the center.

  • When cooking cut vegetables, always cover the dish with a lid or vented microwavable plastic wrap.

  • Whole, unpeeled vegetables such as potatoes, squash, eggplant, etc., should have their skin pricked in several locations before cooking to prevent them from bursting.

  • For more even cooking, stir or rearrange whole vegetables halfway through the cook time.

  • Most of the time, the denser the food the longer the required standing time. For example, a baked potato should stand for 5 minutes before serving, while a dish of peas may be served immediately.

Cooking seafood in your microwave
Place fish on a microwave-safe roasting rack in a microwave-safe dish. Be sure to always cook fish until it flakes easily with a fork. Use a tight cover to steam fish; a lighter cover of wax paper or paper towel provides less steaming. And be sure not to overcook fish; check it for doneness at a minimum cooking time before cooking longer.

Seafood Cook time/ power level Directions

Fish steaks

Up to 1½ lbs.

| Cook time: 7-11 min./lb.

Power level: med- high (7)

| Arrange fish on roasting rack with meaty portions towards the outside of rack. Cover with wax paper. Turn over and rearrange halfway through cook time. Cook until fish flakes easily with fork. Let stand 3-5 mins.
Fish fillets

Up to 1½ lbs.

| Cook time: 4-8 min./lb.

Power level: med-high (7)

| Arrange fillets in a baking dish, turning any thin pieces under. Cover with wax paper.

If over ½ inch thick, turn over and rear-range halfway through cook time. Cook until fish flakes easily with fork. Let stand 2-3 mins.

Shrimp

Up to 1½ lbs.

| Cook time: 4-6½ min./lb.

Power level: med-high (7)

| Arrange shrimp in a baking dish without overlapping or layering. Cover with wax paper. Cook until firm and opaque, stirring 2 or 3 times. Let stand 5 mins.

CONVENIENT FEATURES

Setting the Sound
Turning Sound Low/nor/Hi/Off
Audible signals are available to guide you when setting and using your oven.

  • A programming tone will sound each time you touch a pad.
  • Three tones signal the end of a Kitchen Timer count down.
  • Three tones signal the end of a cooking cycle.

Example: setting audible signal off:

  1. Touch Clock Settings pad twice .
  2. Op-2 will display and the START+30 sec needs to be pressed to select.
  3. Lo/ nor/ HI /oFF auto scrolls every 2 seconds through each selection.
  4. Touch START+30 sec pad to confirm when the LED shows oFF.

NOTES

When the cooking cycle is completed END will be displayed and the audible signal will sound if the sound is turned on.

Setting Weight Ib/Kg

Example: setting weight bJ etween pounds & kilograms:

  1. Touch Clock Settings pad 3 times.
  2. Op-3 will display and the START+30 sec needs to be pressed to select.
  3. Ib/kg aut o scrolls every 2 seconds through each selection.
  4. Touch START+30 sec pad to confirm your selection.

NOTES

If the display shows kg, pressing the button will reset the oven controls to lbs. To return to kg, you will have to again press three times and then press .

Setting Power Save Mode

Example: setting the demo mode on:

Suppose you want to enter Demo mode. When Demo mode is ON programming functions will work in a rapid countdown mode with no cooking power.

  1. Touch Clock Settings pad 4 times.
  2. Op-4 will display a nd the START+30 sec needs to be pressed to select.
  3. on / oFF auto scrolls every 2 seconds through each selection.
  4. Touch START+30 sec pad to confirm when the display shows on.
Setting Demo Mode

Example: setting the power save mode on:
Turning On power save turns off the time of day clock display.

  1. Touch Clock Settings pad 5 times.
  2. Op-5 will display a nd the START+30 sec needs to be pressed to select.
  3. on / oFF auto scrolls every 2 seconds through each selection.
  4. Touch START+30 sec pad to confirm the LED shows no.

NOTES

When is pressed and the previous setting was OFF then it will be set to ON. If you want to turn the demo mode back OFF you will have to again press seven times and then press .

CLEANING AND CARE

Disconnect the power cord or leave the door open to deactivate the oven during cleaning. Disconnect the power cord before replacing filters and lights.

EXTERIOR
The outside surface is precoated steel and plastic. Clean the outside with mild soap and water; rinse and dry with a soft cloth. Do not use any type of household or abrasive cleaner.

DOOR
Wipe the window on both sides with a soft cloth to remove any spills or spatters. Metal parts will be easier to maintain if wiped frequently with a soft cloth. Avoid the use of spray and other harsh cleaners as they may stain, streak or dull the door surface.

STAINLESS STEEL BLACK STAINLESS STEEL(SOME MODELS)
Your microwave oven(some models) may have a Stainless Steel finish or coating. Clean the stainless with warm soapy water using a clean sponge or cloth. Rinse with clean water and dry with a soft clean cloth. DO NOT use ANY store bought cleaners like Stainless Steel cleaners or any other types of cleaners containing any abrasive, chlorides, chlorines or ammonia. It is recommended to use mild dish soap and water or a 50/50 solution of water and vinegar.

TOUCH CONTROL PANEL
Care should be taken in cleaning the touch control panel. If the control panel becomes soiled, open the microwave oven door before cleaning. Wipe the panel with a cloth dampened slightly with water only. Dry with a soft cloth. Do not scrub or use any sort of chemical cleaners. Close door and touch STOP/CLEAR

INTERIOR
Cleaning is easy because little heat is generated to the interior surfaces. To clean the interior surfaces, wipe with a soft cloth and warm water. DO NOT USE

ABRASIVE OR HARSH CLEANERS OR SCOURING PADS.
For heavier soil, use baking soda or a mild soap; rinse thoroughly with hot water. The round wire rack and shelf can be cleaned with hot soapy water, rinsed and dried.

WAVEGUIDE COVER
The waveguide cover is located on the right side in the microwave oven cavity. It is made from mica so requires special care. Keep the waveguide cover clean to assure good microwave oven performance. Carefully wipe with a damp cloth any food spatters from the surface of the cover immediately after they occur. Built-up splashes may overheat and cause smoke or possibly catch fire. DO NOT REMOVE THE WAVEGUIDE COVER.

ODOR REMOVAL
Occasionally, a cooking odor may remain in the microwave oven. To remove, combine 1 cup water, grated peel and juice of 1 lemon in a 2-cup glass measuring cup.
Boil for several minutes using 100% power.
Allow to set in microwave oven until cool. Wipe interior with a soft cloth.

TURNTABLE/TURNTABLE SUPPORT
The turntable and turntable support can be removed for easy cleaning. Wash them in mild, sudsy water; for stubborn stains use a mild cleanser and non- abrasive scouring sponge. They are also dishwasher-proof. Use upper wirerack of dishwasher. The turntable motor shaft is not sealed, so excess water or spills should be wiped up immediately.

Cleaning the grease filters
The grease filters should be removed and cleaned often; generally at least once every month.
Grease filter part number 5304478913
To order parts call833-337-4006

CAUTION To avoid risk of personal injury or property damage, wear gloves when replacing the light bulbs.

  1. To remove the grease filters, slide the filter to the rear. Then pull filter downward and push to the other side. The filter will drop out. Repeat for the 2nd filter.
    Cleaning the grease filters

  2. Soak the grease filters in hot water using a mild detergent. Rinse well and shake to dry or wash in Do not use ammonia. The aluminum on the filter will corrode and darken.
    Cleaning the grease filters

  3. To reinstall the grease filter, slide it into the side slot, then push up and toward oven to lock. Reinstall the 2nd filter using the same procedure.
    Cleaning the grease filters

Surface light replacement

CAUTION To avoid risk of personal injury or property damage, wear gloves when replacing the light bulbs.

  1. Unplug the microwave oven or turn off power at the main circuit breaker.

  2. Remove the LED light cover mounting screw under the microwave.
    Surface light replacement

  3. Remove the LED light mounting screw.
    Surface light replacement

  4. Unplug the LED light from the harness, replace with part 5304499540.To order parts call (833)337-4006.
    Then reconnect the harness.

  5. Re-install LED light and mounting screw.
    When re-installing mounting screw be careful not to damage the LED light.

  6. Re-install LED light cover and mounting screw.

  7. Plug the microwave back into the power supply or turn the power back on at the main circuit breaker.

Charcoal filter replacement
Charcoal filter part number 5304464577 To order parts call 833-337-4006

Charcoal Filter when installed in your microwave oven, is used for nonvented, recirculated Installation. The filter should be changed every 6 to 12 months depending on use.

  1. Disconnect power to the microwave oven at the circuit breaker panel or by unplugging.

  2. Remove the vent grill mounting screws.

  3. Pull the vent grill away from the unit.
    Charcoal filter replacement

  4. Remove the charcoal filter by pushing the top of the filter inwards, then pull it forward out from the unit.
    Charcoal filter replacement

  5. Slide the top of the new charcoal filter into the top area of the filter cavity.
    Charcoal filter replacement

  6. Press the bottom of charcoal filter to place it into the correct position.
    Charcoal filter replacement

  7. Put the vent grille bottom tabs into the slots then push the top of the vent grille into place.
    Charcoal filter replacement

  8. Reinstall the vent grille screws.

Oven light replacement
Remove the vent grill (see steps 1-4 in charcoal filter replacement section.

  1.  Remove the light cover by carefully pulling up on the front edge and pulling the cover forward.
    Oven light replacement

  2. Remove the LED bracket and light assembly.
    Remove the LED light from the bracket by removing the mounting screw and replace only with part 5304499540.
    To order parts call (833)337-4006.
    Oven light replacement

  3. Re-install LED light to the bracket with mounting screw. When re-installing mounting screw be careful not to damage the LED light.

  4. Reconnect LED light to the harness and place the LED light assembly back into the plastic housing.

  5. Replace the microwave oven light cover by carefully pushing into place (make sure the light cover rear tab is inserted into slot at rear).

  6. Replace the charcoal filter (if installed). Push the vent grill back into place (engaging both the bottom and top tabs) and replace the vent grill mounting screws.

Before You Call

Please check the following before calling for service: Place one cup of water in a glass measuring cup in the microwave oven and close the door securely.
Operate the microwave oven for one minute at HIGH 100%.

  • A Does the microwave oven light come on?
  • B Does the cooling fan work? (Put your hand at top above Display.)
  • C Does the turntable rotate? (It is normal for the turntable to turn in either direction.)
  • D Is the water in the microwave oven warm?

YES__ NO____
YES__ NO____
YES__ NO____
YES__ NO____

If “NO” is the answer to any of the above questions, please check electrical outlet, fuse and/or circuit breaker. If they are functioning properly, CONTACT (833)337-4006.

A microwave oven should never be serviced by a “do-it-yourself” repair person.

NOTES

  1. If time appearing in the display is counting down very rapidly, check Demo Mode on page 17.
  2. If the oven is set for more than 30 minutes at 90 or 100 percent power level, after the first 30 minutes the power level will automatically adjust itself to 80 percent power to avoid overcooking.

SPECIFICATIONS

AC Line Voltage: Single phase 120V, 60Hz, AC only
AC Power Required: 1500W 14.0 amps.
Output Power : 1000 W
Frequency: 2450 MHz (Class B/Group2)
Outside Dimensions (including handle): 29 .88 “(W) x 17.31 “(D) x 15.75

“(H)
Cavity Dimensions:| 20.24 “(W) x 9.25 “(D) x 14.43 “(H)
Microwave oven Capacity :| 1.6 Cu.Ft.
Cooking Uniformity:| Turntable
Weight:| Approx. (net) 52 Ibs, (gross) 61 lbs
Work/Night Light:| 11.2W LED, the part number is 5304499540.
Oven Light:| 1
1.2W LED, the part number is 5304499540.

  • The International Electrotechnical Commission’s standardized method for measuring output wattage. This test method is widely recognized.
  • This is the classification of ISM (Industrial, Scientific and Medical) equipment described in the International Standard CISPR11.
  • Internal capacity is calculated by measuring maximum width, depth and height. Actual capacity for holding food is less.

In compliance with standards set by:

  • FCC – Federal Communications Commission Authorized.
  • DHHS – Complies with Department of Health and Human Services (DHHS) rule, CFR, Title 21, Chapter I, Subchapter J.
  • This symbol on the nameplate means the product is listed by Underwriters Laboratories, Inc.
  • This symbol on the nameplate means the product is listed by Underwriters Laboratories, Inc. for use in USA or Canada.

IKEA LIMITED GUARANTEE

How long is the IKEA guarantee valid?
This guarantee is valid for five (5) years from the original date of purchase of Your appliance at IKEA, unless the appliance is named LAGAN or TILLREDA in which case two (2) years of guarantee apply. The original sales receipt is required as proof of purchase. If service work is carried out under guarantee, this will not extend the guarantee period for the appliance.

Who will execute the service?
IKEA “Service Provider” will provide the service through its own service operations or authorized service partner network.

What does this guarantee cover?
The guarantee covers faults of the appliance which have been caused by faulty construction or material faults from the date of purchase from IKEA. This guarantee applies to domestic use only. Some exceptions not guaranteed are specified under the headline “What is not covered under this guarantee?” Within the guarantee period, the costs to remedy the fault (e.g., repairs, parts, labour and travel) will be covered, provided that the appliance is accessible for repair without special expenditure. On these conditions the local regulations are applicable. Replaced parts become the property of IKEA.

What will IKEA do to correct the problem?

IKEA appointed Service Provider will examine the product and decide, at its sole discretion, if it is covered under this guarantee. If considered covered, IKEA Service Provider or its authorized service partner through its own service operations, will then, at its sole discretion, either repair the defective product or replace it with the same or a comparable product.

What is not covered under this guarantee?

  • Normal wear and tear.
  • Deliberate or negligent damage, damage caused by failure to observe operating instructions, incorrect installation or by connection to the wrong voltage, damage caused by chemical or electrochemical reaction, rust, corrosion or water damage including but not limited to damage caused by excessive lime in the water supply, damage caused by abnormal environmental conditions.
  • Consumable parts including batteries and lamps.
  • Non-functional and decorative parts which do not affect normal use of the appliance, including any scratches and possible colour differences.
  • Accidental damage caused by foreign objects or substances and cleaning or unblocking of filters, drainage systems or soap drawers.
  • Damage to the following parts: ceramic glass, accessories, crockery and cutlery baskets, feed and drainage pipes, seals, lamps and lamp covers, screens, knobs, casings and parts of casings. Unless such damages can be proved to have been caused by production faults.
  • Cases where no fault could be found during a technician’s visit.
  • Repairs not carried out by our appointed service providers and/or an authorized service contractual partner or where non-original parts have been used.
  • Repairs caused by installation which is faulty or not according to specification.
  • The use of the appliance in a non-domestic environment i.e. professional use.
  • Transportation damages. If a customer transports the product to his home or another address, IKEA is not liable for any damage that may occur during transport. However, if IKEA delivers the product to the customer’s delivery address, then damage to the product that occurs during this delivery will be covered by IKEA.
  • Cost for carrying out the initial installation of the IKEA appliance. However, if an IKEA appointed Service Provider or its authorized service partner repairs or replaces the appliance under the terms of this guarantee, the appointed Service Provider or its authorized service partner will reinstall the repaired appliance or install the replacement, if necessary.

How country law applies
The IKEA guarantee gives you specific legal rights, and you may also have other rights which vary from state to state or jurisdiction to jurisdiction. However these conditions do not limit in any way consumer rights described in the local legislation.

Area of validity
For appliances which are purchased in United States or Canada, or moved to one of the mentioned countries, the services will be provided in the framework of the guarantee conditions normal in the specified country.

An obligation to carry out services in the framework of the guarantee exists only if the appliance complies and is installed in accordance with:

  • the technical specifications of the country in which the guarantee claim is made;
  • the Assembly Instructions and User Manual Safety Information.

The dedicated AFTER SALES for IKEA appliances
Please don’t hesitate to contact IKEA appointed After Sales Service Provider to:

  • make a service request under this guarantee;
  • ask for clarifications on installation of the IKEA appliance in the dedicated IKEA kitchen furniture;
  • ask for clarification on functions of IKEA appliances.

Phone number: 833-337-4006
Opening hours: Monday – Friday
8:30 am – 8:00 pm EST
The dedicated AFTER SALES for IKEA appliances

To ensure that we provide you with the best assistance, please read carefully the Assembly Instructions and/or the User Manual before contacting us.

How to reach us if you need our service
In order to provide you a quicker service, we recommend to use the specific phone numbers listed on this manual. Always refer to the numbers listed in the booklet of the specific appliance you need an assistance for.
Please also always refer to the IKEA article number (8 digit code) placed on the rating plate of your appliance.

SAVE THE SALES RECEIPT!
It is your proof of purchase and required for the guarantee to apply. The sales receipt also reports the IKEA name and article number (8 digit code) for each of the appliances you have purchased.

Do you need extra help?
For any additional questions not related to After Sales of your appliances please contact your nearest IKEA store call center. We recommend you read the appliance documentation carefully before contacting us.

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