LiveGo 4G Kids Smart Watch User Manual

4G Kids Smart Watch
User Manual

Safety Warning:

1. The watch should be charged for 4 hours at least before first use.
2. Please turn off the watch before inserting the card.

Product Details:

Power button:
Turn on:Press and hold the power button for 5S to turn on the watch.
Turn off:turn it off through watch “Settings-Shutdown” or shutdown remotely through phone App.
Restart:Long press and hold the power button for 30S to restart the watch.Or you can restart the watch remotely from phone App.
SOS:Press and hold the power button for 3S to activate SOS function in case of emergency.
3.Insert Nano Sim Card

This watch works as a little smart phone.You can use the 4G nano SIM card that used in your phone.You can make or receive phone calls by dial number directly after SIM  card inserted(please turn off the watch before inserting SIM card). It can support 4G Nano SIM phone card from most carriers
If you use a new card ,please call the SIM card carrier to activate the card.After SIM activation,it might take up to 24-hrs for the GPRS and data settings to sync and update with your device.
Steps to insert card:

1. In setting menu, please select “shut down” to turn off the watch before inserting SIM Card.
2. Insert the Nano SIM card in the card slot beside the watch.
3. Use the SIM-removal tool to push the SIM card into the slot until it is locked inside.

Turn on the watch,swipe down from the top of the watch screen or slide to the right of the watch screen. 4G cellular signal and strength should be displayed on the top of the screen(shown as below) if the SIM card is successfully activated and inserted. If the card reading fails(shown as below), you can test the status of the SIM card(make or receive call,GPS etc) by inserting it to your mobile phone to see whether the card has been activated.

Download APP

1. Scan the AppCode as below to download the Android or iOS phone app.
   The App Code can also be found in the watch “QR Code-App Code”.http://ser.3g- elec.com:8888/update/S10_android_iphone_en/S10_V20_ios_android.html

2. Follow the instructions to register and log in.

3. Bind the watch to the watch App After App account is successfully registered.Scan the Reg Code or manually enter the 15-digit Reg Code to bind the watch to the App.  Note:the Reg Code can be found on the back of the watch or in watch “QR Code-Reg Code”

Main Functions in Phone APP

1. Phone book
   You can add and sync up phone numbers to your watch for making phone call conveniently.

2. Family group chat
   The phone App can send picture,text and voice message to the watch.
   The watch can send real-time picture,voice message to the phone App. (the watch cannot send text to the phone.)

3. GPS tracker
   LBS, GPS, WIFI positioning,to view real-time location from APP map,3 safety fences can be set, and there will be an alarm sent to phone App when the watch leaves safe area.

4. Pedometer

5. Alarm
   Up to three sets of alarm can be set

6. Remote camera
   Take remote photo through phone App to know your child’s surrounding environment at any time.

7. Timetable
   Set timetable in App and snyc to watch.

8. Video chat

9. Preset up to three SOS numbers for emergency calls.

10. Sound guardian
    Enter the App phone number,the watch will automatically call the phone.

11. Class mode (Do Not Disturb)
    Set time period to block phone calls.

12. Find device
    Click”find device”,the watch will ring.

13. Night power saving
    Enable night power saving model to save battery.

14. Reject strange call
    Block strange calls and only allow phone book to call.

15. Remote shutdown

Main Functions in the Watch:

Contact/Phone Book:add and sync up phone numbers in phone App to your watch for making phone call conveniently. We chat:Tap to chat with the phone app, you can  send voice and real-time pictures.
Note: The watch cannot send text to the mobile app.
Phone:enter phone number and dial directly to make phone call.
Video call: Click to select single or group video chat with phone APP. Group chat can hold up to 8 people together.
Camera: Click to take a photo.
Gallery: Click to see the photo taken by the watch. Photos can be shared, deleted, and modified.
Childhood:Math Game,timetable(set in phone App)
Footsteps:View historical tracks.

Main Settings in the watch

Volume settings (media volume, alarm volume, ringer volume, call volume) Brightness setting,Sleep time setting, restart, shutdown,device information (wireless upgrade,  model number,version number, IMEI)More (Wifi,Bluetooth, Flashlight, Mobile Network, Date and Time Settings, Language).

Time setting:

1. After the watch is connected to WIFI or a working SIM card is inserted into the watch,the time will be automatically updated based on the time zone of current geo location.
2. If no WiFi connection or no card is inserted, you need to set the time. Please follow the steps below to set it up:
   Settings – Date&Time Settings -cancel the automatic date and time.Then you can set time and the date. press and hold watch screen to change display face options.

Trouble Shooting:

Cannot make or receive phone call

1. test the status of the SIM card(make or receive call,GPS etc) by inserting it to your mobile phone to see whether the card is 4G with supported carrier and has been activated with all this functions.
2. turn off the watch before inserting SIM card.
3. check settings-Mobile networks-VoLTE,and then enable VoLTE,this operation will restart the watch network.confirm to restart by click “OK.
4. If the watch has been bound to phone App.Please check whether “reject strange call”,”do not disturb”,”class mode” and “night power saving”mode is turned on in phone App.All these functions will not allow the watch to make or receive phone call in certain time.

If the above function has been turned off successful ,it will show message”successful”There is a delay in the network, so try a few more times until it show “successful”
If you  tried all above,but it still cannot work.Please contact us to provide following for technical support: Please  text message pw,123456,ts# (Use English input method) to  the watch by phone,there will be an auto-reply message with IMEI and url code.Then please copy message to us (or provide clear picture of the message) and also provide  lear picture of Regcode on the back of the watch for technical support. The App can’t be registered:

1. The device number does not exist,please contact us to get correct device ID.
2. If you are not the first person to bind this watch, you need to obtain authorization from the first person.
3. If you haven’t bound the watch, but it shows need to obtain authorization from the administrator account, and you don’t know the administrator account, please contact us for technical support to reset the device ID.

Cannot charge

1. The watch needs to be charged for at least 4 hours before first use.
2. When charging, place the watch flat with the screen facing down so that the magnetic charging port can be fully contacted.
3. Change a charging plug (if the charging plug is broken, it will not be charged). If you tried above but it still cannot charge,please contact us to solve it.
   

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