AJAX DoorProtect Plus User Manual

June 8, 2024
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AJAX DoorProtect Plus

DoorProtect Plus

DoorProtect Plus is a wireless opening, shock, and tilt detector, that operates within the Ajax security system, connecting via the protected Jeweller radio protocol. Is used inside the premises. The communication range is up to 1,200 m line of sight. DoorProtect Plus can operate up to 5 years from a pre-Installed battery and capable to detect more than one million openings. The user can configure the detector via the Ajax app for iOS, macOS, Windows, or Android. The app notifies the user of all events through push notifications, SMS, and calls (if activated).

Functional Elements

  1. DoorProtect Plus
  2. Big magnet (should be placed to the right of the detector)
  3. Small magnet (should be placed to the right of the detector)
  4. LED indicator
  5. SmartBracket attachment panel (perforated part triggers the tamper button in case of any attempt to tear off the detector from the surface)
  6. External detector connection socket
  7. QR code
  8. Device switch
  9. Tamper buttonajax doorprotect plus 1

Operating Principle

DoorProtect Plus consists of two parts: the detector and the constant magnet. The socket for a third-party wired detector. Attach the detector to the door frame, while the magnet can be attached to the moving wing or sliding part of the door. If the sealed contact reed relay is within the coverage area of the magnetic field, it closes the circuit, which means that the detector is closed. The opening of the door pushes out the magnet from the sealed contact reed relay and opens the circuit. In such a way, the detector recognizes the opening. The DoorProtect Plus set includes two constant magnets. The small one works at a distance of 1 cm, and the big one – up to 2 cm. The detector can be positioned horizontally. If there is no need to detect an opening, use only the detector part (without magnets) and disable the primary detector in the settings. The accelerometer detects shocks and vertical deviation relative to the initial position of more than  DoorProtect Plus can be installed on windows, including dormer windows, and the system can banned when they are slightly open (disable the primary detector in the settings previously)

Connecting

Before starting connection

  • Following the hub user guide, install the Ajax app. Create the account, add the hub, and create at least one room.
  • Switch on the hub and check the internet connection (via Ethernet cable and/or GSM network).
  • Make sure that the hub is disarmed and does not update by checking its status in the Ajax app.

How to connect the detector to the hub

  1. Select Add Device in the Ajax app.
  2. Name the device, scan or type the QR code (located on the detector body and packaging), and select the location room
  3. Tap Add – the countdown will start.
  4. Switch on the device.

For detection and pairing to occur, the detector should be located within the coverage area of the wireless network of the hub (at a single protected object). The connection request is transmitted for a short time: at the moment of switching on the device. If the device failed to pair (LED blinks once per second), switch it off for 5 seconds and retry. The detector connected to the hub appears in the list of devices in the app. The update of the detector statuses in the list depends on the device ping interval set in the hub settings (the default value is 36 seconds).

States

  1. Devices
  2. DoorProtect Plusajax doorprotect plus 5

SETTING

  1. Devices
  2. DoorProtect Plus
  3. Settings ajax doorprotect plus 7 ajax doorprotect plus 8 ajax doorprotect plus 9

Indication

Performance testing

The Ajax security system allows conducting tests for checking the functionality of connected devices. The tests do not start immediately but within 36 seconds by default. The starting

Installing the Detector

The location of DoorProtect Plus depends on its remoteness from the hub, and obstacles hindering the radio signal transmission: walls, floors, large objects inside the room. If the signal level is low (one bar), we cannot guarantee the stable operation of the detector. Take all possible measures to improve the quality of the signal. At least, move the detector: even a 20 cm shift can significantly improve the quality of signal reception. If the detector has low or unstable signal strength even after moving, use a ReX radio signal range extender.

Do not install the detector:

  1. outside the premises (outdoors);
  2. nearby any metal objects or mirrors causing attenuation or screening of the signal;

Detector Testing

Having defined the location, fix the detector and magnet with the doubled adhesive tape and check Its operation of using the Detection Zone test. In the test mode. the DoorProtect Plus LED lights continuously, switching off for a second If the detector Is triggered. Check the correct operation of the device by opening/closing the door several times. To put out the wire from the detector body, break out the plug

How to connect the roller shutter motion detector to DoorProtect Plus

Installation
  • Fix the SmartBracket attachment panel using bundled screws. If you use any other attachment tools, make sure that they do not damage or deform the attachment panel
  • Put the detector on the attachment panel. When the detector is fixed in SmartBracket, it blinks with LED, signaling that the tamper is closed.
  • If the door opens 10 times a day and the detector ping interval is 60 seconds, then DoorProtect Plus operates 7 years from the pre-installed battery. For instance, a 12- seconds ping interval reduces the battery life to 2 years.

How long Ajax devices operate on batteries, and what affects this
If the detector battery is low, the system notifies the user, and the LED indicator  smoothly lights up and goes off if a glass break is detected or the tamper is triggered.

Tech specs

Complete Set

  1. DoorProtect Plus
  2. SmartBracket mounting panel
  3. Battery CR123A (pre-installed)
  4. Big magnet
  5. Small magnet
  6. Outside-mounted terminal clamp

Warranty

The full text of the warranty

User Agreement
Technical support: support@ajax.systems

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