AEG IDE74243IB Extractor Hob Instruction Manual
- June 8, 2024
- AEG
Table of Contents
AEG IDE74243IB Extractor Hob
Safety and Regulations
Strictly observe the instructions in this manual. All liability is declined for any problems, damage or fires caused by failure to comply with the instructions in this manual. The device is intended for domestic use only, to cook food and extract the fumes generated by cooking. No other use is allowed (e.g. heating rooms). The manufacturer declines any liability for inappropriate use or incorrect control settings. The device may have different aesthetic features with respect to the illustrations in this handbook, however the operating, maintenance and installation instructions remain the same.
- Read the instructions carefully: they include important information about installation, use and safety.
- Do not make electrical changes to the device.
- Before installing the device, make sure that none of the components are damaged. Otherwise, contact the dealer and do not continue with the installation.
- Check that the device is intact before continuing with installation. Otherwise, contact the dealer and do not continue with the installation.
Note: The parts marked with the symbol “(*)” are optional accessories supplied only with some models or otherwise not supplied, but available for purchase.
Warnings
Please note! Pay strict attention to the following instructions:
-
The device must be disconnected from the electric power supply before carrying out any installation work.
-
Installation or maintenance must be performed by a qualified technician, in compliance with the manufacturer’s instructions and local safety regulations.
Do not repair or replace any part of the device unless specifically stated in the operating manual. -
By law, the appliance must be earthed.
-
The power cable must be long enough to allow the device built into the unit to be connected to the power supply.
-
In order for the installation to comply with current safety regulations, an approved omnipolar circuit breaker is required that guarantees complete disconnection of the mains in overvoltage category III, in accordance with the installation rules.
-
Do not use power strips or extension cords.
-
Once installation is complete, the electrical components must no longer be accessible by the user.
-
The device and its accessible parts get hot during use. Be careful not to touch the heating elements.
-
Ensure that children do not play with the device; keep children away and supervise them because the accessible parts may become very hot during use.
-
For people with pacemakers and active implants, it is important to check, prior to using the induction hob, that their pacemaker is compatible with the device.
-
Do not touch the heating elements of the device during and after use.
-
Avoid contact with cloths or any other flammable material until all the hob components have cooled down sufficiently, risk of fire
-
Do not place flammable material on or near the device.
-
Overheated fats and oils easily catch fire. Supervise the cooking of fatty or oily food.
-
If the surface is cracked, switch the device off immediately to prevent the risk of an electric shock.
-
The device is not intended to be operated with an external timer or a separate remote control system.
-
Unattended cooking on a device with oil or fat can be dangerous and may cause a fire.
-
The cooking process must be supervised. A short cooking process must be constantly monitored.
-
NEVER attempt to put fires out using water. Instead, turn off the device and smother the flames, for example with a lid or a fire blanket. Fire hazard: do not place objects on the cooking surfaces.
-
Do not use steam cleaners, risk of electric shock.
-
Do not place metal objects, such as knives, forks, spoons or lids on the device because they could become hot.
-
Before connecting the device to the electrical network: check the data plate (on the bottom of the device) to ensure that the voltage and power correspond to the mains supply and that the power socket is suitable. If in doubt, consult a qualified electrician.
Important:
-
After use, turn off the hob at the switch and do not rely on the pan detector.
-
Prevent liquids from boiling over, so turn the heat down when boiling or heating liquids.
-
Do not leave the heating elements turned on with empty pots and pans or with no pans.
-
Switch off the relevant hot plate when you have finished cooking.
-
Never use aluminium foil for cooking and never place products packaged in aluminium on the hob. The aluminium would melt and irreparably damage your device.
-
Never heat a tin or can containing foods without opening it first: it might explode!
-
This warning also applies to all other types of hobs.
-
High power levels such as the Booster function should not be used to heat certain liquids, such as oil for frying.
Excessive heat may be dangerous. In these cases, we recommend the use of a lower power level. -
Containers must be placed directly on the hob and in the centre. Under no circumstances may any other objects be placed between the pan and the hob.
-
If the temperature becomes high, the device automatically decreases the power level of the cooking zones.
-
Before doing any cleaning or maintenance work, disconnect the device from the mains power supply by removing the plug or turning off the mains switch. Wear protective gloves for all installation and maintenance operations. The device can be used by children over the age of eight and by people with impaired physical, sensory or mental abilities or lacking in experience
or the necessary knowledge provided that they are supervised or after they have received instruction about how to safely use the device and understand the inherent dangers. Children must be supervised to ensure they do not play with the device. Cleaning and maintenance must never be performed by children unless they are properly supervised. The room must be properly ventilated when the device is used at the same time as other gas-powered devices, or powered by other fuel. The device must be regularly cleaned both internally and externally (AT LEAST ONCE A MONTH), in strict accordance with the maintenance instructions. Failure to follow the rules for device cleaning and filter replacement and cleaning may result in a fire hazard. Food must never be cooked flambè. Using a naked flame may damage the filters and cause a fire hazard; it must, therefore, be avoided under all circumstances. Extra care must be taken when frying to prevent the oil from overheating and catching fire -
PLEASE NOTE: The accessible parts of the device may become hot when the hob is switched on.
-
Please note! Do not connect the device to the electric power supply until installation has been fully completed. The regulations laid down by local authorities must be strictly followed with regard to the technical and safety measures to adopt for fume extraction.
-
The extracted air must not be conveyed through the same ducts used to extract the fumes generated by gas combustion or other types of combustion devices. Never use the device without the grille properly installed! Only use the fastening screws supplied with the device for installation, or if not supplied, purchase the correct type of screws. Use screws of the right length, as indicated in the installation guide.
-
When the device is used together with other devices powered with non-electrical energy, the negative pressure of the room must not exceed 4 Pa (4 x 10 5 bar). This manual must be stored for future consultation at any time. If sold, transferred or moved, it must remain with the device.
-
Caution! Failure to install screws and fasteners in accordance with these instructions may result in electrical hazards.
The electrical appliance is designed to be built into a work top with a thickness of 2- 6 cm in the case of TOP installation; 2.5- 6 cm in the case of FLUSH installation.
The minimum distance between the hob and the wall must be at least 5 cm in front, at least 4 cm on the sides and at least 50 cm from overhead wall units.
NB = The recommended distances are given as examples: when planning the spaces, the indications of the kitchen manufacturer must be observed. -
Both electric and mechanical installation must be carried out by specialised
Electrical connection
- Disconnect the device from the electric power supply.
- Installation must be carried out by professionally qualified personnel with knowledge of the regulations in force for installation and safety.
- The manufacturer denies all liability to persons, animals or property if the guidelines provided in this chapter are not followed.
- The power cable must be long enough to allow the hob to be removed from the worktop.
- Make sure that the voltage on the serial number data plate on the bottom of the device corresponds to that of the domestic environment where it will be installed.
- Do not use extension leads
- The earth power cable must be 2cm longer than the other
- If the electrical appliance is not supplied with a power cable, use one with a minimum conductor diameter of 2.5 mm2 for power up to 7200 Watt; for higher power levels, the diameter must be 4 mm2.
- The temperature must not reach 50°C above room temperature anywhere along the cable.
- The appliance is intended for permanent connection to the power supply
- Please note! Before reconnecting the circuit to the mains power supply, make sure that it is working correctly, always check that the power cable is correctly installed.
- Please note! The interconnection cable must be replaced by the authorised technical support service or by a person with similar qualifications.
- Note: to connect the appliance using the optional single phase connection the existing cable must be removed and replaced with another type (not supplied) having the following specifications:
- single phase connection:H05V2V2-F 3G4 cable
- Note : the product is equipped with a Power Limitator function, which allows a maximum power limit to be set
- The limit must be set at the time of the product’s connection to the electrical network or when the electrical network itself is reconnected (within the following 2 minutes). For the Power Limitation setting sequence, see the Operation section of this manual.
This device is marked in compliance with the European Directive 2012/19/EC – UK SI 2013 No3113, Waste Electrical and Electronic Equipment (WEEE). By ensuring that this device is disposed of correctly, the user will help prevent potential negative impacts on the environment and human health.
The symbol on the device or documentation provided indicates that this device
must not be treated as domestic waste, but must be taken to a suitable waste
collection site for the recycling of electrical and electronic appliances.
Dispose of it in accordance with local regulations for waste disposal. For
further information about the treatment, recovery and recycling of this
device, please contact your local authority, the collection service for
household waste or the shop from where the device was purchased.
Device designed, tested and developed in compliance with regulations on:
- Safety: EN/IEC 60335-1; EN/IEC 60335-2-6, EN/IEC 60335- 2-31, EN/IEC 62233.
- Performance: EN/IEC 61591; ISO 5167-1; ISO 5167-3; ISO 5168; EN/IEC 60704-1; EN/IEC 60704-2-13; EN/IEC 60704-3; ISO 3741; EN 50564; IEC 62301.EN 60350-2;
EMC: EN 55014-1; CISPR 14-1; EN 55014-2; CISPR 14-2; EN/IEC 61000-3-3; EN/IEC 61000-3-12. Recommendations for correct use in order to reduce the impact on the environment: When you start cooking, turn the device on at minimum speed, leaving it on for a few minutes when you have finished cooking. Increase the speed only if there is a large quantity of fumes and steam, using the Booster function only in extreme cases. To keep the odour reduction system running efficiently, replace the carbon filter/s when necessary. To ensure the high performance of the grease filter, clean it when necessary. To improve efficiency and minimise noise, use the maximum duct diameter indicated in this manual.
IN THE BOX
KIT WINDOW
Use
Using the hob
The induction cooking system is based on the physical phenomenon of
magnetic induction. The main characteristic of this system is the direct
transfer of energy from the generator to the pot.
Advantages:
When compared to electric hobs, your induction hob is:
- Safer: lower temperature on the glass surface.
- Faster: shorter food heating times.
- More accurate: the hob immediately reacts to your commands
- More efficient: 90% of the absorbed energy is transformed into heat. Moreover, once the pot is removed from the hob, heat transmission is immediately interrupted, avoiding unnecessary heat losses.
Attention! User should not put hot or warm pot and pans on metal grille.
Cooking containers
Use only pots bearing the symbol Important:
to avoid permanent damage to the hob surface, do not use:
- containers with less than perfectly flat bottoms.
- metal containers with enamelled bottoms.
- containers with a rough base, to avoid scratching the hob surface.
- never place hot pots and pans on the surface of the hob’s control panel
Pre-existing containers
Induction cooking uses magnetism to generate heat. Containers must
therefore contain iron. Check if the pot material is magnetic using a magnet.
Pots are not suitable if they are not magnetically detectable.
Recommended pan bottom diameters
IMPORTANT: if the pots are not correctly sized, the cooking zones will not
turn on
For details of the minimum pot diameter that needs to be used on each zone,
see the illustrated part of this manual.
Energy saving
Recommendations for best results:
- Use pots and pans with a bottom diameter equal to that of the cooking zone.
- Use only pots and pans with flat bottoms.
- Where possible, keep the lid on pots during cooking
- Cook vegetables, potatoes, etc. with a minimal amount of water to reduce cooking time.
- Use a pressure cooker, as it further reduces the energy consumption and cooking time
- Place the pot in the centre of the cooking zone outlined on the hob.
Using the extractor fan
The extraction system can be used in two versions: external extraction and
evacuation or as a filter with internal recirculation.
Extraction version
Fig. 19
The fumes are evacuated towards the outside through a series of pipes (bought
separately) fastened to the supplied connecting flange.
The diameter of the exhaust pipe must be equivalent to the diameter of the
connecting ring:
- for rectangular outlets 222 x 89 mm
- for circular outlets Ø 150 mm (*)
For more information, see the page relative to the extraction version in the
illustrated part of this manual. Connect the product to wall-mounted exhaust
pipes and holes with a diameter equivalent to the air outlet (connecting
flange). Using wall-mounted exhaust pipes and holes with a smaller diameter
may reduce the efficiency of extraction and drastically increase noise levels.
All responsibility in this regard is therefore denied.
Keep duct as short as possible.
Use ducting with the least possible number of curves (maximum angle: 90°).
Avoid drastic changes in the ducting diameter.
Filtration version Fig.16-17-18
The extracted air will be filtered in special grease filters and odour filters
before being sent back into the room. For more information, see the page
relating to accessories in the installation manual – Filter version.
Warning: If the outlet is inside the cabinet, create an air vent through the
plinth panel measuring at least 120cm2.
Installation
Before starting the installation:
- After unpacking the product, check that it has not been damaged during transport and in the event of problem, please contact the reseller or the Customer support service before installing it.
- Check that the product is the right size for the installation area.
- Check for accessories (e.g. bags containing screws, warranty certificates, etc.) inside the packaging (placed there for transport reasons). Remove and keep them safe, if present.
- Also check that there is a power socket near the installation area.
Preparing the cabinet for installation:
- The product cannot be installed above cooling appliances, dishwashers, heaters, ovens, washing machines and dryers.
- Create the cut-outs in the cabinet before inserting the hob and carefully remove any shavings or sawdust.
IMPORTANT: use a single-component adhesive sealant (S), which withstands temperatures up to 250°; before installation, thoroughly clean the surfaces to stick and eliminate any substance that may compromise adhesion, (e.g. release agents, preservatives, fats, oil, dust, traces of old adhesives, etc.); the adhesive should be uniformly spread all around the outside of the frame; after sticking, leave the adhesive to dry for about 24 hours.
Fig. 13
Note: to ensure the correct installation of the product, it is recommended to tape the pipes using an adhesive with the following characteristics:
- soft elastic PVC film, with an acrylic-based adhesive
- compliant with DIN EN 60454 regulations
- flame retardant
- excellent resistance to wear
- resistant to temperature fluctuations
- can be used at low temperatures
Operation
Control panel
Note: To select the commands, simply touch (press) the symbols representing
them
Keys / Display
-
ON/OFF of the hob/extractor
-
Cooking zone selection
Cooking zone display -
Increase/Decrease of Power Level and Extraction Power Display of Power Level and Extraction Power
-
Activation “STAND_ALONE” timer
Display : “STAND_ALONE” Timer / Cooking Zones Timer -
Increase/Decrease time Timer “STAND_ALONE” timer / Cooking Zones Timer
-
Activation of Cooking Zones Timer
Indicator of Cooking Zones Timer active -
Automatic Heat Up Activation
-
Warming Function activation
-
Pause
-
Key Lock
-
In dicator Extractor active
Activation Filter Saturation Indicator -
Extractor Se lection/Activation
Extractor Display
Display saturation carbon/ceramic Filter – Grease filter -
Reset Filter Saturation
-
Activation of extractor automatic function
USING THE HOB
Before you begin, it is important to know:
All functions of this cooktop are designed to comply with the most stringent
safety regulations.
For this reason:
- Some functions will not be activated, or will be automatically deactivated, in the absence of pots on the burners or when they are poorly positioned.
- In other cases the activated functions will be automatically deactivated after a few seconds, if the specific function requires a further setting that has not been selected (e.g.: “Turn the cooktop on” without “Selecting the cooking zone” and the “Operating temperature”, or the “Lock Function” or the “Timer” function).
Caution! In the case (for example) of prolonged use, the cooking zone may not
immediately shut down because it is in the cooling phase; the “ ” symbol will
appear on the cooking zone display, to indicate the execution of this phase.
Wait for the display to turn off before approaching the cooking zone.
Cooking zone display
The following is shown on the cooking zone displays:
Hob characteristics
-
Safe Activation
The product is activated only in the presence of pots on the cooking zone: the heating process does not start or is interrupted if there are no pots, or if these are removed. -
Pot Detector
The product automatically detects the presence of pots on the cooking zones. -
Safety Shut Down
For safety reasons, each cooking zone has a maximum operating time, which depends on the maximum power level set. -
Residual Heat Indicator
When one or more cooking zones shut down, the presence of residual heat is indicated by a visual signal on the corresponding zone display, by way of the “ ” symbol. -
Operation
Note: Before activating any functions, the desired zone must be activated -
Switch-on
Press (touch) briefly (1) hob/extractor; continuing to press, all the available functions will become visible for a few moments, e, after which only the main ones will remain active; the others can be used, and will be activated, subsequently, during use of the device.
IMPORTANT:
all the available functions will be illuminated with light intensity, which
will become more intense only when they are activated.
Press again to turn off
Note: This function has priority over the others.
Selecting the cooking zones
Press (touch) briefly the Selection/Display (2) area corresponding to the
desired cooking area.
Power Level
The hob features 9 power levels Touch and slide your fingers along the
Selection bar (3): to the right to increase the level of power; to the left to
decrease the level of power.
The power level set will be displayed in the Selection/Display area (2) In
order to reach a constant cooking power and avoid power self-regulation (power
increase-decrease), use a heat setting higher than 7.
Power Booster
The product features a supplementary power level (after level ), which remains
active for 5 minutes, after which the temperature returns to the previously
set value.
Touch and slide with your fingers along the Selection bar (3) (above the level
) and activate the Power Booster The Power Booster level is indicated in the
Selection / Display area (2) with the symbol” ”
Note: the front cooking zones do not have a timed booster; to deactivate the Power Booster, in these areas, touch and slide with the fingers along the Selection bar (3) to decrease the power level.
Key Lock
The Key Lock allows cooktop settings to be blocked, thus preventing accidental
tampering, leaving set functions active.
Activation:
press (10)
Repeat the operation to deactivate.
Note: if any other function is pressed during the active Key Lock, the symbol
, will flash to indicate that the function is in use and must be deactivated
if necessary in order to use the hob.
Automatic Heat UP
The Automatic Heat UP function allows the set power to be reached more
quickly; with this function it is possible to cook food faster without the
risk of burning it, insofar as the temperature does not exceed the set level.
This function is available for power levels 1-8 .
Activation:
a flashing ” ” is shown in the Display (2) which alternates with the power
set in the cooking zone Increasing the power level of the cooking zone: the
Automatic Heat Up function remains active, with the new temperature setting;
Decreasing the power level of the cooking zone: the Automatic Heat function is
deactivated.
Note: by selecting another cooking zone at the same time, the symbol (7) will
return to being illuminated with a slight intensity light, and it will be
possible to proceed, also for this area, to activation of the function; the
function remains active in the area where it has already been set, as
indicated in the Display (2)
Warming Function
Warming Function is a control function that allows the maintaining of heat at
a constant temperature, at an optimised power level; ideal to keep ready-
cooked foods warm. The Warming Function is activated the first time the key
is pressed
Power tables
Power level
| ****
Cooking type
| Use of level
(display combines the experience and cooking habits)
---|---|---
Max power
| ****
Boost
| ****
Heat quickly
| Ideal to quickly increase the temperature of the food up to fast boiling in
the case of water or quickly heat cooking liquids
8-9| Fry – boil| Ideal for browning, starting to cook, frying frozen
products, boiling rapidly
High power
| 7-8| Brown – fry – boil – grill| Ideal for frying, keeping the boil, cooking and grilling (for short times, 5-10 minutes)
6-7
| ****
Brown – cook – stew – fry – grill
| Ideal for frying, maintaining a simmer, cooking and grilling (for average times, 10-20 minutes), preheating accessories
Medium power
| 4-5| Cook – stew – fry – grill| Ideal for stewing, maintaining a light boil, cooking (for longer times). Stir pasta
3-4
| ****
Cook – simmer – thicken – stir
| Ideal for slow cooking (rice, sauces, roasts, fish) in the presence of liquid (e.g. water, wine, broth, milk), stirring pasta
2-3
| ****
Cook – simmer – thicken – stir
| Ideal for slow cooking (volume less than one litre: rice, sauces, roasts, fish) in the presence of liquid (e.g. water, wine, broth, milk)
Low power
| 1-2| Melt – thaw – keep warm – stir| Ideal for softening butter, gently melting chocolate, thawing small products
1
| ****
Melt – thaw – keep warm – stir
| Ideal for keeping small portions of freshly cooked food warm or keeping the
temperature of serving dishes and stirring risotto
OFF| Zero power| Support surface| Hob in stand-by or off (possible
presence of residual heat from the end of cooking, signalled by H-L-O)
Cooking tables
Category of foods| Dishes or type of cooking| Power level and
cooking pattern
---|---|---
First stage| Powers| Second stage| Powers
Pasta, rice
| Fresh pasta| Heating water| Booster-9| Cooking pasta and maintaining the
boil| 7-8
Fresh pasta| Heating water| Booster-9| Cooking pasta and
maintaining the boil
| 7-8
Boiled rice| Heating water| Booster-9| Cooking pasta and maintaining the boil|
5-6
Risotto| Frying and roasting| 7-8| Cooking| 4-5
Vegetables, legumes
| Boiled| Heating water| Booster-9| Boiling| 6-7
Fried| Heating oil| 9| Frying| 8-9
Sauté| Heating accessory| 7-8| Cooking| 6-7
Stewed| Heating accessory| 7-8| Cooking| 3-4
Fried| Heating accessory| 7-8| Browning fried| 7-8
Meats
| Roast| Meat browning with oil (if with butter, power 6)| 7-8| Cooking| 3-4
Grilled| Pre-heating pan| 7-8| Grilling on both
sides
| 7-8
Browning| Browning with oil
(if with butter, power 6)
| 7-8| Cooking| 4-5
Stew| Browning with oil
(if with butter, power 6)
| 7-8| Cooking| 3-4
Fish
| Grilled| Pre-heating pan| 7-8| Cooking| 7-8
Stew| Browning with oil
(if with butter, power 6)
| 7-8| Cooking| 3-4
Fried| Heating oil or fat| 8-9| Frying| 7-8
Eggs
| Omelettes| Heating pan with butter or fat| 6| Cooking| 6-7
Omelettes| Heating pan with butter or fat| 6| Cooking| 5-6
Soft
boiled/boiled
| Heating water| Booster-9| Cooking| 5-6
Pancakes| Heating pan with butter| 6| Cooking| 6-7
Sauces
| Tomato| Browning with oil (if with butter,
power 6)
| 6-7| Cooking| 3-4
Meat sauce| Browning with oil (if with butter, power 6)| 6-7| Cooking| 3-4
Béchamel| Preparing the base (melt butter and flour)| 5-6| Bring to simmering
point| 3-4
Desserts, creams| Custard| Boil the milk| 4-5| Keep simmering| 4-5
Puddings| Boil the milk| 4-5| Keep simmering| 2-3
Rice pudding| Heat the milk| 5-6| Keep simmering| 2-3
Maintenance
Hob maintenance
Caution! Before any cleaning or maintenance, make sure the cooking zones are
switched off and the heat indicator has turned off.
Cleaning
The hob must be cleaned after each use.
Important:
- Do not use abrasive sponges, scouring pads. Their use, over time, may ruin the glass.
- Do not use chemical irritants, such as oven sprays or stain removers.
- After each use, leave the hob to cool and clean it to remove deposits and stains caused by food residue.
- Sugar or food with a high sugar content damages the hob and must be immediately removed.
- Salt, sugar and sand may scratch the glass surface.
- Use a soft cloth, paper towel or specific products to clean the hob (follow the Manufacturer’s instructions).
- DO NOT USE STEAM JET CLEANERS!!!
Important:
If liquids accidentally or excessively leak out of the pots, the drain valve
located on the lower part of the product can be opened so as to remove any
residue and be able to clean in conditions of maximum hygiene.
Fig. 24
Cleaning the metal grille:
To clean the metal grille, it is recommended to wash it by hand using only
water and neutral soap.
Fig. 23
Extractor fan maintenance
Cleaning
For cleaning, use ONLY a cloth moistened with neutral liquid detergents. DO
NOT USE CLEANING UTENSILS OR TOOLS!
Avoid the use of products containing abrasives.
DO NOT USE ALCOHOL!
Grease filter
Traps grease particles generated by cooking.
Must be cleaned once per month (or when the filter saturation indication
system indicates this need), with non-aggressive detergents, either manually
or in the dishwasher at a low temperature and in a short cycle.
When cleaned in the dishwasher, the metal grease filter may discolour, but its
filtering characteristics remain unchanged. Fig. 21.2 – 22.5 Activated Carbon
Filter – Ceramic
(Only for Filtration Version)
Traps unpleasant odours generated by cooking.
Fig. 22.3
The product comes with a set of odour filters. The saturation of the odour
filters can occur after somewhat prolonged use depending on the type of
cooking and how regularly the grease filter is cleaned. The odour filters can
be thermally regenerated every 2/3 months in an oven pre-heated to 200°C for
45 minutes. The correct regeneration of the filter ensures that it can
constantly filter efficiently for 5 years.
Warning! Do not leave filters on the bottom of the oven, but place it on a
baking tray and position it at a mid height..
Troubleshooting
ERROR CODE | DESCRIPTION | POSSIBLE CAUSES | ERROR REMOVAL |
---|
E2
| The command zone switches off due to an excessively high temperature| The temperature inside
the electronic parts is too high
| Wait for the hob to cool before reusing it
E3| Container unsuitable| Loss of magnetic properties| Remove the pot
E5| Communication problems between the user interface and induction
module| Electricity is not reaching the module;
The power cable is incorrectly connected or faulty
| Disconnect the hob from the electrical network and check the connection
For all other error signals ( E … U … C … )| Call customer service
and report the error code
Customer service
Before contacting Customer Service
- Check that you cannot solve the problem yourself based on the points described in “Troubleshooting”.
- Switch the device off and on again to see if the problem resolves itself.
If the fault persists after the above checks, contact the nearest Customer Service.
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