DOG CARE PC01 DogCare Smart Pet Clipper User Manual
- June 8, 2024
- DOG CARE
Table of Contents
**DOG CARE PC01 DogCare Smart Pet Clipper User Manual
**
-
The clipper will not charge.
a. Check that the household electrics are on—test by plugging in another appliance.
b. Check that the outlet is working—test the clipper in a different outlet.
c. If using a USB adapter to connect to the power outlet, check that the adapter is 5V/1A.
d. Check the cable for signs of damage. If damaged, stop using and replace the cable (email customer support team). -
The running time is too short.
a. Make sure that the clipper is fully charged before each use. Refer to how to charge.
b. The blades may not be adequately lubricated. Oil the blades before, during, and after each use. Refer to how to oil the blades.
c. When the service life of the blades is about to run out, the blades may consume more power toperform clipping, which will shorten the running time of the clipper. Your clipper keeps trackof the blade service life and the status is shown in real-time on the display. Replace the blades if needed. Refer to when and how to replace the blades.
d. Over time, it is normal to have a moderate reduction in battery discharge time due to batteryageor use. Could say, “Over time it is normal to have….. -
The clipper will not switch on.
The clipper is to be used cordlessly. It will not turn on while being charged. -
The clipper will not switch off.
The clipper is switched off by turning the sliding switch to the 0 position. -
Clipper stops working or has no display.
a. Fully charge the clipper. Refer to how to charge.
b. The clipper has a built-in safety mechanism that will automatically stop it if exceeds the safe operating temperature range or if the blades become blocked.
c. The ambient temperature range for operating and charging should be 14°F to 113°F. Use it indoors only.
d. The blades may not be adequately lubricated. Oil the blades before, during, and after each use. Refer to how to oil the blades.
e. The blades may be clogged. Refer to how to clean the blades.
f. Switch the clipper on again after trying the above steps. -
There is no speed difference between modes.
a. Change modes as follows: -
Turn the sliding switch to the 1 position to switch to Quiet mode.
-
Turn the sliding switch to the 2 position to switch to Turbo mode. Press the SMARTbutton in either Quiet or Turbo mode to switch to Smart mode.
-
Press the SMART button when in Smart mode to exit Smart mode and return to the previous mode.
b. The Smart mode automatically adjusts speed only upon detecting the hair condition of the current clipping area. The speed under Smart mode may have no difference to Quiet mode if the clipper is not actually clipping.
c. If your pet’s hair is extremely fine and sparse, the speed under Smart mode may have no difference to Quiet mode.d. Email customer support for further assistance. -
The clipper makes unusual noise.
a. The level of sound from your clipper will vary depending on the power mode selected. To decrease the noise, use the sliding switch to select Quiet Mode. b. If the noise is louder than usual, clean and oil the blades. Refer to how to clean the blades andhow to oil the blades.
c. Do not use the product with a damaged or broken attachment comb nor with teeth missing fromthe blades as injury may occur. You will likely notice that the blades are broken when the noiseisabnormal. Replace the blades. Visit dogcare.net to purchase replacement blades. -
The clipper body overheats.
a. The ambient temperature range for operating and charging should be 14°F to 113°F. Use it indoors only.
b. The blades may not be adequately lubricated. Oil the blades before, during, and after each use. Refer to how to oil the blades.
c. The blades may be clogged. Clean and oil the blades while the clipper is off. Refer to howtoclean the blades.
d. Do not use the product with a damaged or broken attachment comb nor with teeth missing fromthe blades as injury may occur. Visit dogcare.net to purchase replacement blades. -
The ceramic cutting blade does not move.
a. Fully charge the clipper.
b. The blades may be clogged. Clean and oil the blades while the clipper is off. Refer to howtoclean the blades.
c. Do not use the product with a damaged or broken attachment comb nor with teeth missing fromthe blades as injury may occur. Replace the blades. Visit dogcare.net to purchase replacement blades. -
The clipper pulls hair or cuts unevenly
a. If your pet’s hair is matted, when your blades or attachment comb gets clogged with mats, theywon’t be able to cut properly, even if the blades are sharp and the clipper motor has enoughpower. We recommend brush out your pet’s coat thoroughly and give them a bath before youclip. When moving your clipper, follow the direction of the hair growth.
b. Make sure your pet’s hair is dry. The clipper does not clip wet hair properly.
c. The blades may not be adequately lubricated. Oil the blades before, during, and after each use. Refer to how to oil the blades.
d. The blades may be clogged. Clean and oil the blades while the clipper is off. Refer to howtoclean the blades. e. Do not use the product with a damaged or broken attachment comb nor with teeth missing fromthe blades as injury may occur. Broken blades are more likely to heat up more quickly. Replacethe blades. Visit dogcare.net to purchase replacement blades. -
The blades overheat
a. Due to the high-speed nature of your clipper, it is normal that the blade temperature will increasemoderately during use. b. The ambient temperature range for operating and charging should be 14°F to 113°F. use it indoors only.
c. The blades overheat faster if not adequately lubricated. Oil the blades before, during, and after each use. Refer to how to oil the blades.
d. The blades overheat faster if clogged. Clean and oil the blades while the clipper is off. Refer tohow to clean the blades.
e. Do not use the product with a damaged or broken attachment comb nor with teeth missing fromthe blades as injury may occur. Replace the blades. f. To cool down the blades, switch off the clipper and place it in a cool and ventilated place for 5minutes, or replace the blades. -
Blade service life icon on the display flashes
a. The clipper intelligently keeps track of your blade service life. If the wrench icon flashes, it indicates the blades have run out of life and should be replaced. b. After replacing the blades, press and hold the RESET button at the bottom of the clipper handlefor 5 seconds to reset the blade life monitoring function. The icon will show five bars againafter it is successfully reset. -
What are the differences between the attachment combs/guides/guards and what size shouldI use?
a. There are 6 sizes of attachment combs included in the box to trim the hair to different lengths. From the largest to the smallest: The 3/4″ comb leaves hair approximately 3/4″. The 5/8″ comb leaves hair approximately 5/8″. The 1/2″ comb leaves hair approximately 1/2″. The 3/8″ comb leaves hair approximately 3/8″. The 1/4″ comb leaves hair approximately 1/4″. The 1/8″ comb leaves hair approximately 1/8″.
b. When using the clipper for the first time, if you are unsure of how long each comb leaves the hair, start by placing the largest comb and make your way down if the desired length is shorter.
c. When using an attachment comb, if your pet’s hair is matted, the attachment comb may get clogged with mats and prevent the blades from reaching and hair and cutting properly, evenif theblades are sharp and the clipper motor has enough power. We recommend brush out your pet’s coat thoroughly and give them a bath before you clip. When moving your clipper, followthe direction of the hair growth. -
How to install the attachment combs?
Hold the comb with teeth up and snap it firmly to the bottom of the clipper blades until you hear aclick -
How to turn on or off the auxiliary light?
Make sure that the clipper is powered on the any mode and briefly press the RESET button at the bottom of the clipper handle to turn the light on or off. -
How to charge the clipper?
a. Connect to a USB port using the cable included in the box. If using a USB adapter to connect tothe power outlet, make sure that the adapter is 5V/1A.
b. It takes about 3-4 hours to fully charge. You will know that the battery is fully charged whenthebattery icon on the display is steady green.
c. The clipper will not turn on while being charged.
-
How to remove the blades?
a. To remove the blades, with the clipper off, press the blades where they are attached to the clipper’s body with your thumb and push the blades backward firmly. To avoid causing damageto the blades from falling, take care to hold the blades with your hands when removing them.
b. Handle with care and be gentle to avoid causing injury to yourself. Be careful not to allowtheblades to hit metal and other hard objects, otherwise it may lead to blade damage.
-
How to install the blades?
a. To install the blades, with the clipper off, align the blades with the slot on the back of the clipper’sbody, and then push it into the body.
b. Handle with care and be gentle to avoid causing injury to yourself. Be careful not to allowtheblades to hit metal and other hard objects, otherwise it may lead to blade damage. -
How to clean the blades?
Excess hair and dirt may accumulate between the blades. After removing the blades with the clipper off, you can and clean the hair away with the cleaning brush included in the box or a worn out toothbrush. Do not use water to clean the blades. -
How to oil the blades?
a. Oil the blades before, during, and after each use. The oil icon on your clipper screenwill flash when your blades need lubrication.
b. To oil the blades, turn on the clipper in Quiet mode, and place a few drops of oil on the front andeach side of the blades. Leave the clipper running for a couple of seconds for the oil to penetrateevenly between the blades. Then turn off the clipper and wipe excess oil off blades with a soft drycloth.
c. Use clippers-dedicated oil. Do not use hair oil, grease, or any oil mixed with kerosene or other solvents at any time. -
How to cool down the blades?
a. If the blades are not adequately lubricated, the blade temperature will rise rapidly. Please oil theblades as needed.
b. Your clipper intelligently monitors the blade temperature.
c. Check the current blade temperatureonthe screen regularly
If the temperature gets too high, you can switch off the clipper and place it in a cool and ventilated place for 5 minutes. If there are replacement blades at hand, you can also replace theblades to continue clipping -
When and how to replace the blades
a. Replace the blades if they are broken or have reached the end of their service life (when the bladelife monitoring icon on the clipper screen flashes). Do not use the clipper withadamaged or broken attachment comb nor with teeth missing from the blades as injury may occur.
b. After replacing the blades, press and hold the RESET button at the bottom of the clipper handlefor 5 seconds to reset the blade life monitoring function.
c. You can purchase the replacement blades by visiting dogcare.net -
What are the differences between the four models of the replacement blades?
a. All DogCare blades are compatible with your clipper. You can purchase replacement blades byvisiting dogcare.net.
b. Your clipper is default with the Heatproof Fine Tooth blades (HRB-FT).
| Heatproof Fine Tooth(HRB-FT)| Heatproof Skip Tooth(HRB-ST)| Illumination
Fine Tooth(IRB-FT)| Illumination Skip Tooth(IRB-ST)
---|---|---|---|---
Default clipper| PC01| | PC02|
Heatproof design| Yes| Yes| No| No
Supports the clipper’s auxiliary lighting| Yes| Yes| Yes| Yes
Material| Ceramic and stainless steel| Ceramic and stainless steel| Ceramic
and stainless steel| Ceramic and stainless steel
Best for| Fine tooth blades provide a smoother and cleaner cut and make your
pet’s coat feel softer. Most ideal for grooming and a finishing touch| Skip
tooth blades are best for cutting through thick, curly or matted hair. They
can come in handy for grooming bigger dogs or a quickoverall cut| Fine tooth
blades provide a smoother and cleaner cut and make your pet’s coat feel
softer. Most ideal for grooming and a finishing touch| Skip tooth blades are
best for cutting through thick, curly or matted hair. They can come in handy
for grooming bigger dogs or a quickoverall cut
24. What are the warranty terms for this product?
a. The product will be covered for 5 years from the date of purchase,
excluding blades andbattery.
b. DogCare shall not be liable for costs, damages or repairs incurred as
a result of, due to, or from:
1. Accidental damage, faults caused by negligent use or case, misuse, neglect, careless operation or handling of the product which is not in accordance with the DogCare User Manual.
2. Use of the product for anything other than normal domestic household purposes.
3. Use of parts not assembled or installed in accordance with the DogCare User Manual.
4. Use of parts and accessories other than those produced or recommended by DogCare.
5. Faulty installation (except where installed by DogCare).
6. Repairs or alterations carried out by unauthorized parties or agents.
7. Normal wear and tear (e.g. blades etc.).
8. Reduction in battery discharge time due to battery age or use.For additional assistance please contact our customer support team at 1-833-220-1900, 9:00amto9:00pm Eastern Time, 7-days a week. You can also Chat with us at: https ://dogcare.afterservice.vip. Or Email us at: [email protected].