Royal Gourmet CC1830 27-Inch W Black Barrel Charcoal Grill User Manual
- June 9, 2024
- Royal Gourmet
Table of Contents
CC1830 27-Inch W Black Barrel Charcoal Grill
Warranty and Customer Service
Thanks for purchasing this Royal Gourmet® 30-lnch Barrel Charcoal Grill with
Side Table.
Royal Gourmet warrants its products to be free from defects in materials and
workmanship under proper assembly, normal
residential use and recommended care for 1-Year Full Warranty from the date of
original retail purchase. The warranty does not
cover paint finish as it may burn off during normal use. RUST is not
considered a manufacturing or materials defect.
Within the stated warranty period, Royal Gourmet, at its discretion, shall
replace defective components free of charge, with the
owner being responsible for shipping. Royal Gourmet reserves the right to
require that defective parts be returned, postage and or
freight pre-paid by the consumer for review and examination. In the event of
parts availability issues, Royal Gourmet reserves the
right to substitute like or similar parts that are equally functional. Upon
the expiration of such warranty, all such liability shall terminate.
Note: A dated sales receipt along with Model Number and Serial Number will be
required for the warranty service.
The limited warranty will not reimburse you for the cost of any inconvenience,
food, personal injury or property damage. All warranty
coverage is void if this grill is ever used for commercial or rental purposes.
And this limited warranty applies to the functionality of the
product ONLY and does not cover cosmetic issues such as scratches, dents,
corrosions or discoloring by heat, abrasive and chemical
cleaners or any tools used in the assembly or installation of the appliance,
surface rust, or the discoloration of stainless steel surfaces.
ITEMS NOT COVERED IN THE WARRANTY SERVICE
Any failures or operating difficulties due to accident, abuse, misuse,
alteration, misapplication, vandalism, improper installation or
improper maintenance or service, or failure to perform normal and routine
maintenance, including but not limited to damage
caused by insects within the burner tubes, as set out in the owner’s manual.
Deterioration or damage due to severe weather conditions such as hail,
hurricanes, earthquakes or tornadoes, discoloration due
to exposure to chemicals either directly or in the atmosphere.
Cost of service calls to your home.
Costs of removal or re-installation.
Pickup and delivery of your product.
Shipping or transportation costs.
Labor costs for installation and repair.
Liability for indirect, or consequential damages.
This limited warranty is the sole warranty given by Royal Gourmet and is in
lieu of all other warranties, expressed or implied including
implied warranty, merchantability, or fitness for a particular purpose.
Neither Royal Gourmet nor the retail establishment selling this
product has authority to make any warranties or to promise any remedies in
addition to or inconsistent with those stated above.
Royal Gourmet’s maximum liability, in any event, shall not exceed the purchase
price of the product paid by the original
consumer purchaser. Some states do not allow the exclusion or limitation of
incidental or consequential damages. In such a case,
the above limitations or exclusions may not be applicable.
Do not return parts without prior to obtaining return authorization from our
customer service department.
Please do not hesitate to contact our customer service when you have any
questions regrading assembly, warranty, or accessories.
We will be happy to offer any replacement parts you need during the warranty
period.
® 1-800-618-6798
~ service@royalgourmetusa.com
@ Mon-Fri, 8:30 AM-5:30 PM, EST 10
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