tp-link PGW2440 KIT Installation Guide

tp-link PGW2440 KIT

Quick Installation Guide

• PGW2440 KIT (European version) is used for demonstration in this guide.
•  Images may differ from actual products.

Plug the extender into a power outlet on the same electrical circuit.
Wait until the extender’s Powerline LED turns solid green.
Note: If the LED does not turn solid green, please refer to FAQ > Q2.

ENJOY
Connect your devices to the internet using the default SSID (network name) and password on the label at the top of the extender.

G.hn powerline devices are not compatible with HomePlug AV/AV2 powerline devices.

Unify Your Wi-Fi Networks via WPS

Copy SSID and password from your router via WPS to create one unified Wi-Fi network throughout your home.
Note: If your router doesn’t have a WPS button, manually change the extender’s Wi-Fi settings via the tpPLC app, tpPLC Utility, or web interface.

1. Plug in the extender in the same room as your router. Wait until the extender’s Wi-Fi LED turns on.

2. Press your router’s WPS button. Within 2 minutes, press the extender’s Wi-Fi button for 1 second. The extender’s Wi-Fi LED starts blinking. When it stays on, Wi-Fi settings are copied.
   Note: If Wi-Fi settings are not copied within 2 minutes, manually change the extender’s Wi-Fi settings.

3. Relocate the extender and enjoy the internet using your router’s SSID and password.

Create a Secure Powerline Network by Pairing

Note: You can only pair two devices at a time. We recommend that you plug in the powerline devices near each other when pairing.

1. Press the Pair button on the adapter for 1 second. Its Powerline LED should start blinking.
   Note: If the Powerline LED does not blink, press the Pair button again.

2. (Within 2 minutes) press the extender’s Pair button for 1 second. Its Powerline LED should start blinking.

3. When the extender’s Powerline LED turns solid green, a powerline network has been successfully created.

Note: To add more powerline devices, press the Pair button on one of the existing powerline devices, then press the Pair button on the new device.

Sync Wi-Fi Settings to More Extenders
If you have more extenders, simply plug in and pair each one with the existing adapter to join the network. Then the Wi-Fi settings will automatically sync from the existing extender to the new ones.

Physical Appearance

Personalize Your Network

tpPLC App
For easy management via your smartphone or tablet, download the app from the App Store or Google Play, or simply scan the QR code.

tpPLC Utility
For easy management via your computer, download the utility on the product’s
Support page at https://www.tp-link.com/support/download/

Note: For detailed instructions, refer to the utility manual on the product’s Support page.

Web Interface
To access all settings, connect to an extender wirelessly and visit http://tplinkplc.net
Note: For detailed instructions, refer to the product manual on the product’s Support page.

Frequently Asked Questions

Q1. How do I reset my adapter and extender to factory default settings?
Press and hold the Pair button for at least 6 seconds. Release the button and all LEDs turn off. When the LEDs turn back on, the reset process is complete.

Q2. What should I do if the Powerline LED is not solid green?

1. Try another wall socket and make sure all powerline devices are on the same electrical circuit.
2. Try to set up a powerline network by pairing. Refer to the section above for instructions.
3. If the problem persists, contact our Technical Support.

Q3. What should I do if there is no internet connection in my powerline network?

1. Make sure all powerline adapters and extenders are on the same electrical circuit.
2. Make sure the Powerline LEDs are solid green on all of your powerline devices. If they are not, pair all devices again.
3. Make sure all devices are correctly and securely connected.
4. Check if you have an internet connection by connecting the computer directly to the modem or router.

Q4. What should I do if a successfully-paired extender does not reconnect after it is relocated?

1. Make sure all powerline adapters and extenders are on the same electrical circuit.
2. Try to pair the extender again, and make sure the Powerline LED is solid green.
3. Check for possible interference due to a washing machine, air conditioner or other household appliances that may be too close to one of the powerline devices. Plug the appliance into the integrated electrical socket to remove the electrical noise if your powerline device has an integrated electrical socket.

For technical support, replacement services, user guides, and other information, please visit https://www.tp-link.com/support, or simply scan the QR code.

To communicate with TP-Link users or engineers, please join the TP-Link Community at https://community.tp-link.com

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.

The original EU Declaration of Conformity may be found at https://www.tp- link.com/en/support/ce/
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017.
The original UK Declaration of Conformity may be found at https://www.tp- link.com/support/ukca/

Safety Information

• Keep the device away from water, fire, humidity or hot environments.
• Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us. Do not use the device where wireless devices are not allowed.
• The socket-outlet shall be installed near the equipment and shall be easily accessible.
• Plug the powerline devices directly into the wall outlets but not the power strips.
• For passthrough devices, plug the power strips into the integrated electrical sockets of the devices, but devices of the same or another type not be stacked in normal use. Do not plug in a row.

Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

References

• Trying to Configure the Powerline Extender? | TP-Link
• TP-Link Community
• CE Regulatory Compliance | TP-Link
• TP-Link Product Support - Wireless Networking Equipment Support
• Regulatory Compliance | TP-Link

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