Shark S5000 Series Genius Steam Pocket Mop FAQs

June 2, 2024
Shark

Shark S5000 Series Genius Steam Pocket Mop FAQs

Shark S5000 Series Genius Steam Pocket Mop

This article contains the FAQs for the S5000 Series Shark® Genius™ Steam Pocket® Mop. This supports the following SKUs S5000, S5002Q, S5003A, S5003CO, S5003D and S5004.

FAQs

How often should I wash the Dirt Grip Pads?

For optimal performance, wash Dirt Grip pads after every use, and start each cleaning with a freshly laundered pad. Machine-wash the Dirt Grip pads separately with warm water, using liquid detergent. Never use bleach, powdered detergent or fabric softeners as they may damage or leave a coating on the pads. Dirt Grip pads should be line-dried or tumble-dried on a low setting.

How do I know when the pads need to be replaced?

For best cleaning results, replace your Dirt Grip pads every 3 to 4 months following normal use.
You can also purchase replacement Dirt Grip pads here

How do I turn the Steam Mop off?

To turn off your Steam Mop, unplug the cord from the wall outlet and the unit will automatically cool and shut off.

Can I put something other than water in the water tank of the Steam Mop?

DO not add cleaning solutions, scented perfumes, oils, or any other chemicals to the water used in this appliance, As this may damage the unit or Make it unsafe for use. We recommend using distilled water in your Steam Mop.

Can I use the Steam Mop on carpets?

The Steam Mop is not designed for carpet cleaning.

What surfaces can I use the Steam Mop on?

The Steam Mop is designed for use on all sealed hard-floor surfaces. We recommend that you first test an isolated area of the floor surface to be cleaned as well as review the use and care instructions from your floor manufacturer.

WARNING:  Do not use on leather, wax-polished furniture, synthetic fabrics, velvet, or other delicate, Steam-sensitive materials.

NOTE : on surfaces treated with wax and on some no-wax floors, the sheen may be removed by the heat or Steam action of the unit.
Test an isolated area of flooring first to see if sheen is affected.

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