Intenso WPD10000 Power bank 10000 mAh User Manual

: June 3, 2024
: Intenso

Intenso-LGOO

Intenso WPD10000 Power bank 10000 mAh

Intenso-WPD10000-Power-bank-10000-PRODUCT-IMAGE

OVERVIEW

Delivery scope

Intenso-WPD10000-Power-bank-10000-01

Intenso Powerbank WPD10000
USB-C to USB-C cable (supports PD)
Instructions

Declaration of Conformity

The CE marking says that this product meets the requirements of all EU Directives applicable for this product.

The UKCA marking says, that this product meets the requirements of all UK Directives applicable for this product

Simplified EU Declaration of Conformity

Hereby Intenso International declares that the radio installation type Powerbank WPD10000 com-plies with the Directive 2014/53/EU. The complete text of the EU Declaration of Conformity is available at the following Internet address www.intenso.eu.

GENERAL

About these instructions

Read these instructions carefully and please observe and heed all references made in these instructions to guarantee a long life and reliable use of the device. Please keep these instructions ready to hand and pass them on to other users of the device.

Intended use

This Powerbank can be used to power devices having an operating voltage of 5V direct current (cell phones, MP3 players, etc.), as well as devices supporting the Power Delivery Standard (PD) or the Qualcomm® Quick Charge™ technology standard and for wireless charging devices which are Qi-enabled. Please check the operating instructions or ask the manufacturer whether your device supports the Qi standard.

Any other use or use beyond what is specified is deemed as not intended use and can lead to damages and injuries. This product is not intended for commercial use or for medical and spe-cial applications, where the failure of the product can cause injuries, mortalities or considerable material damages. Claims of any type for damages resulting from use other than for the intended purpose or non-observance of the safety instructions are excluded.

USE

Device overview

Function key (ON/OFF)
USB-A 1 OUT (Quick Charge)
USB-C OUT (PD/Quick Charge) / IN (PD) 4 – USB-A 2 Out (Quick Charge)
Status LEDs
Wireless Charging Area

Operating

Function key (ON/OFF)
By briefly pressing, the current battery status is displayed through the LED lights and the wireless charging function of the Powerbank is activated.
If there is no device connected to the Powerbank, or the connected device signals to the power bank that it is entirely charged, the power bank will automatically switch to the standby mode after a time interval of approximately 40 seconds.
LED status display
The individual LEDs display the remaining energy of the Powerbank:| LED light
---|---
% – energy| LED 1| LED 2| LED 3| LED 4
1 % – 25 %|

▪

|

  * | 
  * | 
  *  **26** **%** **–** **50** **%**|  ▪| ▪|   
  * | 
  *  **51** **%** **–** **75%**|  ▪| ▪| ▪|   
  *  **76** **%** **–** **100** **%**|  ▪| ▪| ▪| ▪

Commissioning / Charging the Powerbank / Charging connected devices
- Charging the Powerbank
  Please connect the supplied cable USB-C to the port USB-C (USB-C Out/In) of the Powerbank; then connect the other end of the USB cable to a power supply USB-C or to a port USB-C on your computer. The charging process and current charging status will be indicated by the LED status lights. If the Powerbank is entirely charged, the LED status lights remain illuminated. The required charging time of the Powerbank depends on the selected charging source and the output power.
  Normal charging:
  Use a standard USB power supply or a port with USB on a computer to charge the Powerbank via the USB-C Out/In port (maximum 5V-3A = maximum 15 watts).
  Fast charging:
  To charge the Powerbank with a maximum power (18 watts), please use a power supply unit sup-porting the Power Delivery Standard (PD). The fast charging is indicated by an LED as well which now lights up blue. If the LED does not change from white to blue, your power supply unit or the cable used are incompatible with the PD standard and the Powerbank will be charged normally.
- Charging devices with the Powerbank

Wireless charging:

Activate the wireless charging function by pressing the On/Off button on the Powerbank. Now place your Qi-capable device centrally across the wireless charging area. The charging process starts automatically. If this is not the case, please check whether
- The Powerbank is adequately charged. For this purpose, at least one of the status LEDs must be permanently lit.
- A foreign body is located between the devices.
- Tour device is Qi-capable.
- Where the correct position for wireless charging is located on your device. You may possibly have to place it in another position.
The activated wireless charging process will be displayed by an orange LED.
The positioned device will be charged with a maximum of 10 watts. The amount of watt which are actually transferred depends on the charged device. If another device is charged through a cable, the maximum power will be reduced to 5 watts.
In order to end the charging process, you just have to remove your device from the Power-bank.
The ambient temperature level influences the charging speed, since the charging control of most mobile devices reduces the power consumption when reaching higher temperatures.

Wired charging:

This Powerbank is equipped with two USB-A ports (USB-A 1 Out/USB-A 2 Out) and a port USB-C (USB-C Out/In).
The two USB-A ports support the Qualcomm Quick Charge (QC) 3.0 standard (normal out-put: 5V-3A max.; Output QC: 5V-3A, 9V-2A, 12V-1.5A = max. 18 Watt). The connection USB-C supports the Power Delivery (PD) standard (normal output: 5V-3A max.; PD output: 5V-3A, 9V-2A, 12V-1.5A = max. 18 Watt) as well a the above-described QC standard.
You can charge several devices at the same time with the Powerbank as well, for example a tablet on the out port USB-A 1 and a smartphone on the Out/in port of USB-C or without wire through the Qi area. In this case, please note that neither the QC nor the PD standard are available, but a maximum of 5V with a total of maximum 15 watts (maximum 5 watts wireless) can be reached.
To charge your device, just connect the supplied cable to the connection USB-C (USB-C Out/In) of the Powerbank and the other end to the connection USB-C of the device to be charged.
In alternative, connect your own cable to the port USB-A (USB-A 1 Out/USB-A 2 Out) or the port USB-C (USB-C Out/In) of the power bank and the other end to the device to be charged, according to the cable type. The charging process starts automatically and the devices independently determine the respective charging current. If the charging process does not start automatically, please activate the functional key. The fast charging is indicated by an LED as well which now lights up blue. If the LED does not change from white to blue, your connected device or the cable used are incompatible with the PD standard and the power bank will be charged normally.
If a device is charged with the Powerbank and the capacity of the Powerbank is almost exhausted, this is signaled by blinking of the last status LED. Please re-charge the Powerbank.
Please note that while charging a device with a Powerbank, about 30% of the total capacity is used up just through the charging process. This is due, for example, through the loss of power from circuit warmth and voltage conversion.
The Powerbank has to be used regularly for optimum performance. If this is not the case, charge the Powerbank fully at least every three months.
Make sure that the warmth created through the charging process can be emitted from the device (ideally place the Powerbank on a firm and heat-resistant base while in use).

SAFETY INSTRUCTIONS

Dangers for children and persons with restricted physical, sensory or mental abilities:
Children often underestimate dangers or do not recognize them at all. This device is not intended to be used by persons (including children) with restricted sensory, physical or mental abilities or lack of experience and/or knowledge, unless they are supervised by a person responsible for their safety or received instructions from the person on how to use the device and they have under-stood the resultant dangers. Unsupervised children should not have access to the device. Make sure that children do not play with the device.

General

If you have a pacemaker or another technical implant, please consult your doctor or the manufacturer of the implant, before using the Powerbank. Do not use the device in extremely cold, hot, humid or dusty areas. Do not subject it to direct sunlight. Protect the product from open fire. There is danger of explosion!
Protect the device in every operating state against impact and falling.
This device is sensitive to electrostatic discharge. Therefore protect the device against every possible electrostatic discharge.
To avoid malfunctions, do not connect the USB output ports of the device with USB ports of computers or other devices. They are only intended for charging devices.
Do not disassemble to device into its component parts and do not try to repair it yourself. It does not contain any parts requiring maintenance and the guarantee expires in this case.
Do not insert any items, which are not intended for its use, into the openings of the product. This could lead to an electrical short-circuit and a resultant fire.
Do not operate this device with wet hands.

Please do not use water or chemical solutions to clean the device. Please use only a dry cloth for this purpose.
Do not try to repair the device yourself. The guarantee expires in this case. Do not use the device when it shows visible damage or has become moist.
The device develops warmth when in use, this is normal. Do not cover the device when this is in use.

WARNING! Hot surface!
Holding the device for longer periods when in use can result in the surface becoming hot, causing skin injuries.
When using the device, avoid holding it for too long, especially in areas which become very hot. Do not carry the device directly on your body. The device can be touched for longer periods after it has cooled down.

OPERATING CONDITIONS

Operate the device at 0 to 35 degrees Celsius and a maximum humidity of 85% (for a short time). If you do not use your device for a longer period, store it at between -10 and 45 degrees Celsius at max. 90 % relative humidity (for a short time) and charge this every three months to maintain full capacity.

TECHNICAL DATA

Dimensions:	157 x 77,5 x 13,8 mm
Power consumption (Input):	5V – 3A

Power Delivery: 5V- 3A, 9V- 2A, 12V- 1.5A
Charging current delivery (Output):| USB-A: 5V- 3A shared (each 2.4 max.) USB-A QC: 9V-2A, 12V-1.5A
USB-C: 5V- 3A max.
USB-C QC/PD: 9V- 2A, 12V-1.5A
Qi Version:| 1.2.4
Frequency band:| 125.8 – 129.49 kHz
Max. rediated power:| 10 watt
Internal battery:| 10000 mAh / 3.7 V lithium polymer battery
Status display:| 4 LED lights
Integrated overcharge protection / discharge protection / overvoltage protection / short circuit fuse:| Yes
Overheat protection:| Yes
Forein object detection:| Yes
Cover-friendly:| Yes (depending from cover material and thickness. Maximum 5mm and no metal)
Standby time:| Up to 3 months

DISPOSAL

| Disposal of old batteries:
The devices marked with this symbol are subject to the European Directive 2006/66/EC All old batteries must be disposed of separate from the municipal waste stream via designated collection facilities appointed by the government or the local authorities You avoid environmental damage with the proper disposal.
---|---
**| Disposal of old electronic equipment:
The devices marked with this symbol are subject to the European Directive 2012/19/EC. All electrical appliances and old electrical appliances must be disposed of separate from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. You avoid environmental damage with the proper disposal of old electrical equipment.
**| Packaging:
Packaging is raw material. The packaging material of this product is suitable for recycling and can be re-used. Please pay attention to the local recycling provisions when disposing of any materials.

EXCLUSION OF LIABILITY

The firmware and/or hardware may be changed at any time without prior notice. For this reason it is possible that parts of these instructions, technical data and images in this documentation differ slightly from the product in your possession. All points described in these instructions only serve the purpose of clarification and must not inevitably correspond to a certain situation. Legal claims cannot be made on the basis of these instructions.

GUARANTEE CONDITIONS AND COMPLAINTS PROCEDURE

Dear Customer,
Our highest priority is customer satisfaction. If, despite our strict IHQ quality guidelines, you discover any deficiencies in your Intenso product, then in addition to your legal guarantee rights, Intenso International GmbH (guarantor) grants you a voluntarily, two-year guarantee for this product in accordance with the following conditions: Intenso International GmbH guarantees that the product is free of material and manufacturing defects if the product is used in accordance with the operating manual.
In a guarantee claim, Intenso International GmbH shall replace the product. Intenso International GmbH does not commit to any services that go above and beyond this, for example compensation for damages or expenses. The guarantee does not constitute liability on the part of Intenso International GmbH for the loss of data. The guarantee applies for two years after purchase by the end consumer and buyer (guarantee period). The sales receipt must be kept and a copy submitted to determine the guarantee period. The guarantee services are available to you in the countries of the European Economic Area (EEA) as well as in Switzerland (territorial scope).

Guarantee claims are excluded in the following cases:

Failure to observe the operating manual wear of parts that wear out over the course of time, such as batteries for example misuse or improper handling, installation or use vibrations or electrostatic discharge of the product, the effects of heat or moisture on the product that are outside the product specifications damage, scratches or wear unauthorized changes, opening the housing, interventions or repairs damage from other devices, force majeure or transport

For smooth processing in a guarantee claim (complaint), we ask you to observe the following points:

Request an RMA number for the return shipment (Intenso return document). It can be obtained on the homepage, by e-mail or via the service hotline.
Email (technical support): support@intenso- international.de
Email (RMA number): rma@intenso-international.de
Internet: www.intenso.eu
Phone (technical support): +49 (0) 4441 – 999 111
(Mon. – Thur. 09:00 – 16:30; Fri. 09:00 – 14
After a review and release, you will receive the corresponding Intenso return document within three workdays (by e-mail or fax). This document is valid for 14 days and authorizes you to send the product back. We do not grant any entitlements by accepting the product. They only come about after completion of a final assessment of the complaint.
If the product subject to complaint is no longer in our product range, we will offer you a comparable article as a replacement product. If you are not in agreement with the replacement product, then we ask you to process the complaint via the sales outlet from where you originally purchased the product.
Important: Pack the product including the copy of the sales receipt and all the accessories in a way that is safe to transport. The RMA number must be clearly visible on the package. The package must have sufficient postage. Intenso International GmbH only accepts return shipments that comply with all these conditions.
A return shipment of foreign articles that were sent in by mistake is not possible.
The processing time for complaints can be up to four weeks.
Please send the package to the following address of the guarantor
INTENSO INTERNATIONAL GMBH I Service Center (your RMA number)
Kopernikusstraße 12-14 I D-49377 Vechta