Intenso PowerBank Q10000 User Manual

June 7, 2024
Intenso

Intenso PowerBank Q10000 - logo

for everyday life

POWERBANK
Q10000
User Manual

Intenso PowerBank Q10000 - bank

Intenso PowerBank Q10000 - logo

Intenso International GmbH
Gutenbergstraße 2 I 49377 Vechta I Germany

Qualcomm Quick Charge is a product from Qualcomm Technologies, Inc. Qualcomm is a
trademark of Qualcomm Incorporated registered in the United States and other countries.
Quick Charge is a trademark of Qualcomm Incorporated.
All Qualcomm Incorporated brands are used with permission.

OVERVIEW

Delivery scope
Intenso PowerBank Q10000 - OVERVIEW
1. Intenso Powerbank Q10000
2. micro USB charging cable
2. Instruction

Declaration of conformity

The CE marking says that this product meets the requirements of all EU Directives applicable for this product.

GENERAL

About these instructions
Read these instructions carefully and please observe and heed all references made in these instructions to guarantee a long life and reliable use of the device. Please keep these instructions ready to hand and pass them on to other users of the device.

Intended use
This Powerbank is intended exclusively for the power supply of devices with an operating voltage of 5V direct current (mobile phone, MP3 player, etc.) as well as devices that support the Qualcomm®  Quick Charge™ Technology Standard. Another use, or one going beyond this, is deemed as not intended and can lead to damages and injuries. This product is not intended for commercial use or for medical and special applications, where the failure of the product can cause injuries, mortalities, or considerable material damages. Claims of any kind due to damages from improper use or non-observance of safety instructions are excluded.

USE

Device overviewIntenso PowerBank Q10000 - USE

1 – Function key
2 – Status LEDs
3 – USB OUT
4 – USB QC OUT
5 – IN

Operation

1. Function key
By briefly pressing the key, the current battery status is displayed through the LED lights and the Powerbank is activated.
If no device is connected to the Powerbank, or the connected device is fully charged, the Powerbank changes automatically into standby mode after a time interval of approx. 5 seconds.
2. LED Status display
The individual LEDs display the remaining energy of the Powerbank:

LED Status display-

3. Commissioning / Charging the Powerbank / Charging connected Devices

a) Charging the Powerbank
Connect the supplied micro-USB cable with the microUSB port (IN) of the Powerbank and connect the other end of the USB cable with a standard USB port of a computer or USB power supply.
The charging process and the current charge status is signaled via the LED status lights When the Powerbank is fully charged, the LED status lights are permanently on. The required charging time  of the Powerbank is dependent on the selected charging source and its output (max. 5V / 2.1A).

b) Charging devices with the Powerbank

  • This Powerbank has a USB A port (USB OUT) (Output 5V 3.1A max.) and a Qualcomm Quick Charge 3.0 USB A port (USB QC OUT) (Output normal 5V 3.1A max.; Output Quick Charge 5-6V 3.1A max., 9V 2.0A max., 12V 1.5A max.).
  • Normal charging: Connect the supplied USB cable with the USB A port (USB OUT) on the Powerbank and the other end of the USB cable with the microUSB port of the device to be charged (5V 3.1A max. Output).
  • Charging with Qualcomm Quick Charge 3.0: To be able to use the Quick Charge Technology (you can find more information at www.qualcomm.com/products/snapdragon/quick-charge) you require a terminal device that supports this standard (if necessary, ask the manufacturer of your terminal device). Connect the supplied USB cable with the Quick Charge USB A port (USB QC OUT) to the Powerbank and the other end of the USB cable with the microUSB port of the device to be charged and compatible with Quick Charge. The intelligent control of the Quick Charge 3.0 Technology now adapts the charging process to your connected device (5-6V 3.1A max., 9V 2.0A max., 12V 1.5A max.). Quick Charge 3.0 is downward compatible to earlier versions, you can, therefore, for example, charge a Quick Charge 2.0 device with the advantages of the Quick Charge 2.0 Technology with this Powerbank.
  • You can also operate a device not compatible with Quick Charge on the USB QC OUT port, or a Quick Charge compatible device on the normal USB OUT port (Output 5V 3.1A max.).
  • You can charge two devices simultaneously with the Powerbank, for example, a Tablet at the normal USB A port (USB OUT) and a Smartphone at the Quick Charge (USB QC OUT) port. However, the Quick Charge Technology is only supported when only one Quick Charge capable device is connected to the USB QC OUT. When two devices are connected simultaneously, the normal charging standard is used for both ports and the maximum output voltage is shared between both ports (Output 5V 3.1A max.)
  • Of course you can also use your own USB charging cable to connect the Powerbank with your device. However, please note that devices can only be charged via the USB A ports (USB A OUT / USB QC OUT) of the Powerbank and you require a Quick Charge capable USB cable for the Quick Charge Technology (if necessary, ask the manufacturer of your USB cable).
  • If a device is charged with the Powerbank and the capacity of the Powerbank is almost exhausted, this is signalled by blinking of the last status LED. Please re-charge the Powerbank.
  • Please note that while charging a device with a Powerbank, about 30% of the total capacity is used up just through the charging process. This is due, for example, through the loss of power from circuit warmth and voltage conversion.
  • The Powerbank has to be used regularly for optimum performance. If this is not the case, charge the Powerbank fully at least every three months.
  • Make sure that the warmth created through the charging process can be emitted from the device (ideally place the Powerbank on a firm and heat-resistant base while in use).

SAFETY INSTRUCTIONS

Dangers for children and persons with restricted physical, sensory or mental abilities:
Children often underestimate dangers or do not recognize them at all. This device is not intended to be used by persons (including children) with restricted sensory, physical or mental abilities or lack of experience and/or knowledge unless they are supervised by a person responsible for their safety or received instructions from the person on how to use the device and they have understood the resultant dangers. Unsupervised children should not have access to the device. Make sure that children do not play with the device.

General
Do not use the device in extremely cold, hot, humid, or dusty areas. Do not subject it to direct sunlight. Protect the product from an open fire. There is a danger of explosion! Protect the device in every operating state against impact and falling.

This device is sensitive to electrostatic discharge. Therefore protect the device against every possible electrostatic discharge. To avoid malfunctions, do not connect the USB output ports of the device with USB ports of computers or other devices. They are only intended for charging devices.
Do not disassemble to the device into its component parts and do not try to repair it yourself. It does not contain any parts requiring maintenance and the guarantee expires in this case.
Do not insert any items, which are not intended for its use, into the openings of the product. This could lead to an electrical short-circuit and a resultant fire. Do not operate this device with wet hands. Please do not use water or chemical solutions to clean the device.
Please use only a dry cloth for this purpose.
Do not try to repair the device yourself.
The guarantee expires in this case. The device develops warmth when in use, this is normal. Do not cover the device when this is in use.
Do not use the device when it shows visible damage or has become moist.

OPERATING CONDITIONS

Operate the device at 0 to 40 degrees Celcius at max. 90% relative humidity (for a short time). If you do not use the Powerbank for a longer period of time, store it at between -10 and 45 degrees Celsius at max. 90% relative humidity (for a short time) and charge this every three months to retain the full performance.

TECHNICAL DATA

Dimensions: 141 x 74,4 x 14 mm
Power consumption (input): 5V / 2.1A
Charging current delivery (Output) USB OUT + USB QC OUT: 5V – 3.1A (total)

USB QC OUT (QC 3.0): 5V/6V – 3.0A, 9V – 2A,
12V – 1.5A
Internal battery:| 10.000 mAh / 3.7 V Lithium Polymer battery
Status display:| 4 LED lights
Integrated overcharge protection / discharge
protection / overvoltage protection / short
circuit fuse:| Yes
Standby time:| Up to 3 months

DISPOSAL

| Disposal of old batteries:
The devices marked with this symbol are subject to the European Directive 2006/66/EC All old batteries must be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities You avoid environmental damage with the proper disposal.
---|---
| Disposal of old electronic equipment:
The devices marked with this symbol are subject to the European Directive 2012/19/EC. All electrical appliances and old electrical appliances must be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities You avoid environmental damage with the proper disposal of old electrical equipment.
| Packaging:
Packaging is raw material. The packaging material of this product is suitable for recycling and can be re-used. Please pay attention to the local recycling provisions when disposing of any materials.

EXCLUSION OF LIABILITY
The firmware and/or hardware may be changed at any time without prior notice. For this reason, it is possible that parts of these instructions, technical data and images in this documentation differ slightly from the product in your possession. All points described in these instructions only serve the purpose of clarification and must not inevitably correspond to a certain situation. Legal claims cannot be made on the basis of these instructions.

GUARANTEE CONDITIONS AND COMPLAINTS PROCEDURE

Guarantee conditions:

Intenso International GmbH grants a two-year guarantee for this product in addition to the statutory warranty. The guarantee applies only to material and production errors. Intenso International GmbH is not liable for the loss of data. The free-of-charge guarantee relates to the repair or exchange of faulty parts. You are responsible for the safe elimination of your data which is not carried out by us. The sales receipt must be retained for the determination of the guarantee period. Please understand that we cannot provide a guaranteed service in the case of, e.g.:

  • Non-observance of the Operating Instructions
  • Abusive or improper treatment, installation or use
  • Damages, scratches or wear
  • Arbitrary modifications, opening the housing, interventions or repairs
  • Damage through other devices, force majeur or transport

Complaints procedure:

In the case of a complaint, please proceed as follows:
1. Only returns with the sales receipt and full accessories will be accepted.
2. Furthermore, an RMA number is an absolute precondition for returns. You can request this RMA number via the homepage, by email or via the service hotline. It must be attached clearly visible on the parcel.
3. Please pack the product including the sales receipt and complete accessories in a transport-proof manner. The parcel must have sufficient postage.
Please send the parcel to the following address:
INTENSO INTERNATIONAL GMBH
Service Center (your RMA-No.)
Kopernikusstraße 12-14
D-49377 Vechta

Contact:
Email (technical support): support@intenso-international.de
Email (RMA-number): rma@intenso-international.de
Internet: www.intenso-international.de
Service Hotline: +49 (0) 900 –1 50 40 30 (0,39 € / min. from the German fixed network mobile phone prices may vary.)

References

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