HERSCHEL IP44 Inspire Comfort Wall and Ceiling-mounted Infrared Heaters Instruction Manual
- June 3, 2024
- HERSCHEL
Table of Contents
IP44 Inspire Comfort Wall and Ceiling-mounted Infrared Heaters
Instruction Manual
IP44 Inspire Comfort Wall and Ceiling-mounted Infrared Heaters
ELECTRICAL
EQUIPMENT:
Waste electrical products should not be disposed of with household waste.
Please recycle where facilities exist.
IMPORTANT NOTICE TO PURCHASER:
Before utilizing the product, user should determine the suitability of the
product for its intended use. HERSCHEL
INFRARED LTD expressly disclaims the implied warranties and conditions of
merchantability and fitness for a particular purpose. In no case shall
HERSCHEL INFRARED LTD be liable under any legal theory, including but not
limited to contract or strict liability, for any direct, indirect special,
incidental or consequential damages resulting from product use.
Original English instructions covering Inspire Comfort Heaters produced 112020
onwards. Tested to UL 1278:2014 Ed.4+R:20Aug2018 and CSA C22.2#46:2013 Ed.9
IMPORTANT SAFETY PRECAUTIONS
READ THESE INSTRUCTIONS CAREFULLY AND KEEP FOR FUTURE REFERENCE
Failure to observe these instructions will invalidate the warranty.
Do not disassemble. No user-serviceable parts inside. 
**WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:**
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Remove the unit from its packaging and check it to ensure it is in good condition before installing.
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Send the packaging to be recycled. DO NOT let children play with plastic bags or parts of the packaging.
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CAUTION: Risk of Electric shock:
a. This appliance must be disconnected from its power source during installation or service activities and when replacing.
b. DO NOT use this heater in the immediate surroundings of a bath, shower or swimming pool or hot tub where it could fall into a container full of water.
c. Switches and other controls must not be within reach of a person in a bath, pool, hot tub or shower.
d. DO NOT touch this heater or its controls with wet hands.
e. DO NOT allow power cables to become immersed in water or other liquid.
f. DO NOT open or try to repair the heater yourself. Servicing should be performed by qualified personnel only.
g. Connect the power cord to properly grounded outlets only.
h. DO NOT use outdoors. -
The INSPIRE Comfort is not equipped with an integrated device to control the room temperature. Do not use for room heating when rooms are occupied by people incapable of leaving the room on their own, unless constant supervision is provided.
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In order to avoid overheating and potential fire hazard, DO NOT cover the heater under any circumstances.
DO NOT locate the heater within 3 feet (1m) of any flammable materials (eg. Furniture, curtains) or where curtains, towels or other flammable items can be blown onto the heater. -
If the heater should become accidentally covered during operation, turn it off immediately and remove any objects that have covered the heater.
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DO NOT touch the heater when in use. Herschel panel heaters have a surface temperature of 194 – 212°F (90 – 100°C) and prolonged contact with the heater will cause burns and injury.
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DO NOT use the heater if the power cord is damaged or after the heater malfunctions, or if it has been dropped or damaged in any manner. Check each heater for damage before installation. Make sure that the heater itself, the plug and the cable are free of any visible signs of damage. The supply cord cannot be replaced. If the cord is damaged the appliance must be scrapped in accordance with the local Waste
Electrical Equipment regulations. -
DO NOT run cord under carpeting. DO NOT cover cord with throw rugs, runners, or similar coverings.
DO NOT route cord under furniture or appliances. Arrange cord away from traffic area and where it will not be tripped over.
10. Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip). -
This heater must only be used for the heating of people or buildings. The heater is not to be used by children or persons with reduced physical, sensory or mental capabilities, or lack of experience or knowledge, regardless of whether they have been given instruction or are under supervision. Children should be kept away and should not be left unsupervised around the unit.
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All operators shall only switch on/off the appliance provided that it has been placed or installed in its intended normal operating position in accordance with these instructions. Children must not plug in, switch on or regulate the appliance or perform user maintenance including cleaning.
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Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to people.
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IMPORTANT: Herschel panels are designed for use with a voltage between 120 volts 60Hz AC and 240 volts, 60 Hz AC according to the rating label on the heater. Do not use the heater if you appear to have the incorrectly rated panel for the available mains supply. Refer to your local dealer for advice.
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IMPORTANT: The heater must be mounted on a non-flammable surface.
SAVE THESE INSTRUCTIONS.
WATER INGRESS PROTECTION:
Herschel Inspire Comfort panels are rated IP44 (Splashproof) to enable
location within splashable zones in a bathroom (zones 1 or 2 or above).
In all cases, installation in potentially wet or humid rooms such as bathrooms
must be carried out by a suitably qualified installer and comply with local
electrical safety requirements. Installation must be such that:
- the heater must not be able to become detached from the fittings and fall into a bathtub, shower, swimming pool or other water container;
- Switches and other controls cannot be touched by a person in the bath or shower.
If in doubt, do not install. Herschel Infrared Ltd shall not be liable for any loss, damage or injury caused or resulting from inadequate fitting or incorrect placement of heaters close to water sources.
POSITIONING:
This is an infrared panel heater. It heats objects by transferring energy
directly from the heater into the object. Therefore, consider placing the
heater where it will not be immediately obstructed by objects like furniture
or where it cannot effectively radiate out, such as at the edge or in the
corners of a room. Objects placed in front of the heater will heat up and can
prevent effective heat dispersion into the room. Avoid placing it opposite
windows or open doorways.
The minimum distance from the back side of the panel must be 25 mm (1“) to the
mounting surface. This will always be the case if the mounting hardware
provided is used.
Objects in front of the panel must be at least 400mm (16”) away and 200 mm
(8”) away from the sides. The distance from the sides of the heater must also
be respected if it is intended to recess the heater into the wall or ceiling.
Failure to do so will cause excess heat to build up behind the heater and will
void the warranty.
When ceiling mounted, the distance between the sides of the heater and the
sides of any adjacent heater must be a minimum of 800mm (32”). Failure to do
so could cause excess heat to build up behind the heaters and willvoid the
warranty.
INSTALLATION:
WARNING:
Installation should only be carried out by trained and approved engineers or
competent persons.
The Inspire Comfort panel comes with an electrical plug appropriate for the
rated voltage of the heater. The plug will only fit in a mains socket of the
correct voltage. NEVER attempt to connect the heater to a different mains
voltage than that indicated on the heater label.
The Inspire Comfort Heater is a Class I appliance and must be grounded.
Inspire Comfort models are for use in the USA and Canada on 120 and 240 volts
and power outlets must be provided with grounding as shown below:
120V Grounding methods
Inspire Comfort heaters for use on 120 volts come with a 3-pin 120 volt plug
as shown in figure ‘A’. If 2 pin sockets only are available, an adapter shown
in ‘C’ must be used and the green grounding lug protruding from the bottom of
the adapter must be connected to the permanent ground screw provided in the
outlet box shown in figure ‘B’. DO NOT use an adapter if 3-pin sockets are
available.
208V or 240V Grounding methods
Inspire Comfort heaters for use on 208 or 240 volts come with a 3-pin 240 volt
plug as shown in figure ‘D’. Only a 3 pin 208-240 volt grounded socket must be
used. Do not use any sort of adapter with the 240 volt 3 pin plug to provide
grounding.
When placed in public areas, installation must comply with relevant local
electrical standards. For certain public buildings like schools and care homes
the heaters must be installed according to the specific legislation for these
types of buildings.
CAUTION:
- Ensure mains power is OFF before commencing an installation involving fixed wiring.
- Any fixed wiring outside the heater coming into contact or close proximity to the heater must be protected by sleeving with a temperature rating of at least 90°C / 194°F.
- All cabling behind the appliance must take the shortest route to the edge of the heater.
- Ensure that the power cable is not coiled. Shorten the power cable if possible and do not place excess cable on the rear of the heater.
- Electrical connections must not be made behind the heater regardless of wall or ceiling-mounting position.
- The heater is not to be located immediately below a socket outlet in either wall or ceiling-mounted positions.
- DO NOT drill through the heater as this will cause irreparable damage and is also dangerous.
- DO NOT connect a heater that is damaged in any manner to the power network.
When ceiling mounting use the narrower slide-in channel in the brackets
supplied. If mounting in a ceiling grid do not place insulation material
directly onto the rear of the panel.
When wall or ceiling mounting ensure that the adjustable spacing feet in the
corners are screwed out until a slight pressure is established between the
panel and the mounting surface.
For mounting the Herschel panel use the supplied mounting hardware only and
install in accordance with the installation guide. Herschel Infrared Ltd
cannot accept responsibility for damage, loss or injury caused by, or
resulting from incorrectly installed heaters. Herschel Infrared Ltd will not
assume liability for consequential loss however caused.
TEMPERATURE CONTROL
Temperature control can be effected by using a Thermostat. See your Herschel
dealer for details.
MAINTENANCE AND REPAIR:
The Herschel panel must be installed, uninstalled, cleaned or transported only when cold.
CLEANING:
Before attempting to clean the panel, unplug the heater, isolate the unit from
the electrical supply and allow it to completely cool down.
DO NOT immerse the Herschel panel heater in water or splash water onto it.
Clean the heater with a damp cloth. Never use a wet cloth. When clean, dry the
surfaces with a dry cloth.
DO NOT apply abrasive materials, solvents or solvent wipes to the surface as
this can cause irreparable damage. Wait until the unit is completely dry
before use.
REPAIR:
DO NOT attempt to repair or adjust any electrical or mechanical functions on
this unit. Doing so will void your warranty. Repairs must only be carried out
by an authorised Herschel service partner.
STORAGE:
The Inspire Comfort is intended for permanent installation in its intended
location. However, during summer months when the heater is not in use, you can
unplug the mains cable from the wall socket and loop it behind the heater to
keep it out of the way. NEVER operate the heater with the cable looped behind
it.
DISPOSAL:
The heater is an electrical product and at the end of its working life it
should be disposed of in accordance with local regulations.
OPERATION:
On first use the Inspire Comfort panels may emit a slight odour. This is
normal and the smell will disappear in a short time.
Please note it is possible the heater may discolour with use – this is caused
by air born pollution and is not a fault.
Clicking noises caused by thermal expansion are also common and will not
affect the heating function.
The heater is designed to last many years and incorporates several safety
functions, but if the heater has not been used or installed in adherence to
these instructions, emits any noise, smells or reaches high temperatures in
excess of 100°C (212°F), discontinue using the heater and refer to your local
Herschel dealer.
WARRANTY:
https://www.herschel-infrared.com/customer-service/warranty-registration/
Register your product here:
https://www.herschel-infrared.com/customer-service/warranty-registration/
Within ten years from date of purchase Herschel will repair or replace the
heater where the fault is due to defects in materials or workmanship. In the
event of a warranty claim please consult your local dealer and return the
heater together with proof of purchase.
A prerequisite for validity of the warranty is use at the specified supply
voltage of the heater and use in accordance with the conditions specified in
this manual. Any further warranty or claims are excluded.
The warranty covers the repair or replacement of the defective product only
and Herschel shall have no liability for installation costs or consequential
loses however incurred.
Removing the serial number will void the warranty. The warranty will also be
void if the heater has been tampered with or opened in any way.
The product power label must be left on the panels where they can be accessed
after installation if necessary.
Herschel Infrared Ltd will assume no responsibility for scratches on surface
or frames after first use.
Herschel Infrared Ltd cannot accept responsibility for damage, loss or injury
caused by ingress of water or moisture, accidental damage, mishandling,
external impact, adjustment by unauthorised personnel or failure to follow the
correct maintenance and safety precautions as stated in the manual. Refer to
Herschel Infrared Ltd’s warranty policy for full details. See https://www
.herschel-infrared.com.
Note your serial number for future reference:
Installation Guide for Herschel Inspire Units
Assembly Kit
Please check the enclosed assembly kit consists of: 2x fixings brackets, 8x
screws, 8x rawlplugs
Step 1
The distance between the two mounting points of each panel is half the length
of the panel. (e.g the 430W panel is 90cm / 35.43” long, so mounting points
are 45cm / 17.71”
apart). Mark these two points on the wall where you want the heater to be
mounted and using the supplied mounting plates, mark the eight drilling holes
on to the intended
installation site. 
Step 2
Drill holes in to the installation site on the marked places and then place
the wall plugs in to the drilling holes.
Step 3
To fix the included fixing brackets to the installation site turn the screws
in as far as possible through the grooves of the fixing brackets in to the
wall plugs.
Step 4
Before placing your Herschel far infrared heater panel on to the fixing
brackets please check that the four distance pieces on the rear of the far
infrared heater panel are screwed in as far as possible.
Step 5
Now fit the far infrared heater panel on to the two wall holders. If ceiling
mounting please use the narrower slide-in channel.
Step 6
Unscrew the four distance pieces on the rear of the far infrared heater panel
so that the panel is fixed securely to the wall or ceiling and cannot be
removed.
Step
7
Please check that your Herschel far infrared heater panel cannot be removed
from the wall.
Removal
Screw the four distance pieces so that your Herschel far infrared heater panel
can be removed from the fixing brackets and taken down from the installation
site.
PANELS COVERED BY THESE INSTRUCTIONS:
Inspire Comfort Standard White Panels:
IC-400 24“ x 24“ (60 x 60cm); 120 & 240V models
IC-750 24“ x 48“ (60 x 120cm); 120 & 240V models
IC-1050 24“ x 60“ (60 x 152.4cm); 120 & 240V models
References
- Herschel Infrared Heaters: the world's most efficient electric radiators
- Herschel Infrared Heaters: the world's most efficient electric radiators
- Herschel Product Warranty Registration
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