BLUSTREAM ACM500 Advanced Control Module User Manual
- June 14, 2024
- BLUSTREAM
Table of Contents
BLUSTREAM ACM500 Advanced Control Module
Blustream Multicast ACM500 – Advanced Control Module
Specifications
- Allows distribution of uncompromised 4K audio/video over copper or optical fiber 10GbE networks
- Supports UHD SDVoE Multicast platform
- Zero latency transmission
Product Usage Instructions
1. Surge Protection
This product contains sensitive electrical components that may be damaged by electrical spikes, surges, electric shock, lightning strikes, etc. It is highly recommended to use surge protection systems to protect and extend the life of your equipment.
2. Power Supply
Do not substitute or use any other power supply other than approved PoE
network products or approved Blustream power supplies.
Using unauthorized power supplies may cause damage to the ACM500 unit and void
the manufacturer’s warranty.
3. Panel Descriptions – ACM500
The ACM500 Advanced Control Module features the following panel descriptions:
- Power Connection (optional) – Use a 12V 1A DC power supply if the video LAN switch does not provide PoE.
- Video LAN (PoE) – Connect to the network switch that the Blustream Multicast components are connected to.
- Control LAN Port – Connect to an existing network where a third-party control system resides. This port controls the Multicast system. Ensure the cable direction is correct when using the included 3.5mm stereo to mono cable.
- IR Voltage Selection – Adjust IR voltage level between 5V or 12V input for IR CTRL connection.
4. ACM500 Control Ports
The ACM500 communication ports are located on the rear of the unit and include the following connections:
- TCP/IP: The Blustream ACM500 can be controlled via TCP/IP. For the full list of protocols, please refer to the ‘RS-232 & Telnet Commands’ section located towards the rear of this manual. Use a ‘straight-through’ RJ45 patch lead when connected to a network switch.
5. Web-GUI
The ACM500 can be accessed and configured through a Web-GUI interface. The following sections provide an overview of the available features:
- Sign In / Log In
- New Project Set-up Wizard
- Menu Overview
- Drag & Drop Control
- Video Wall Control
- Preview
- Project Summary
- Transmitters
- Receivers
- Fixed Signal Routing
- Video Wall Configuration
- MultiView Configuration
- PiP Configuration
- Users
- Settings
- Update Firmware
- Update Admin Password
6. RS-232 Serial Routing
The ACM500 supports RS-232 Serial Routing. Refer to the manual for detailed instructions on how to configure and use this feature.
7. Troubleshooting
If you encounter any issues with the ACM500, please refer to the Troubleshooting section of the manual for possible solutions.
FAQ
Q: Can I use a different power supply for the ACM500?
A: No, it is recommended to use only approved PoE network products or approved Blustream power supplies to avoid damage and warranty void.
Q: How do I control the ACM500 via TCP/IP?
A: To control the ACM500 via TCP/IP, use a ‘straight-through’ RJ45 patch lead to connect it to a network switch. Refer to the \’RS-232 & Telnet Commands’ section for a full list of protocols.
Q: What should I do if I encounter issues with the ACM500?
A: Please refer to the Troubleshooting section of the manual for possible solutions to common issues.
Blustream Multicast
ACM500 – Advanced Control Module
For use with IP500UHD Systems
User Manual
M U LT I C A S T
RevA2_ACM500_Manual_230628
Thank you for purchasing this Blustream product
For optimum performance and safety, please read these instructions carefully
before connecting, operating or adjusting this product. Please keep this
manual for future reference.
Surge protection device recommended
This product contains sensitive electrical components that may be damaged by
electrical spikes, surges, electric shock, lightning strikes, etc. Use of
surge protection systems are highly recommended in order to protect and extend
the life of your equipment.
Safety and performance notice
Do not substitute or use any other power supply other than approved PoE
network products or approved Blustream power supplies. Do not disassemble the
ACM500 unit for any reason. Doing so will void the manufacturer’s warranty.
02
Our UHD SDVoE Multicast platform allows distribution of the highest quality,
uncompromised 4K with zero latency Audio/Video over copper or optical fibre
10GbE networks.
The ACM500 Control Module features advanced third party integration of the
SDVoE 10GbE Multicast system using TCP/ IP, RS-232 and IR. The ACM500 includes
a web interface module for control and configuration of the Multicast system
and features `drag and drop’ source selection with video preview and
independent routing of IR, RS-232, USB / KVM, Audio and Video. Pre-built
Blustream product drivers simplify Multicast product installation and negate
the need for an understanding of complex network infrastructures.
Features
· Web interface module for configuration and control of the Blustream SDVoE
10GbE Multicast system · Intuitive `drag & drop’ source selection with video
preview feature for active monitoring of system status · Advanced signal
management for independent routing of IR, RS-232, CEC, USB/KVM, audio and
video · Auto system configuration · 2 x RJ45 LAN connections to bridge
existing network to Multicast video distribution network, resulting in:
– Better system performance as network traffic is separated – No advanced
network setup required – Independent IP address per LAN connection – Allows
simplified TCP / IP control of Multicast system · Dual RS-232 ports for
control of the Multicast system or pass-through of control to remote third
party devices · 5V / 12V IR integration for control of Multicast system · PoE
(Power over Ethernet) to power Blustream product from PoE switch · Local 12V
power supply (optional) should Ethernet switch not support PoE · Support for
iOS and Android App control (coming soon) · 3rd party drivers available for
all major control brands
Impotant Note: The Blustream Multicast system distributes HDMI video over
Layer 3 managed network hardware. It is advised that Blustream Multicast
products are connected on an independent network switch to prevent unnecessary
interference, or reduction in signal performance due to other network products
bandwidth requirements. Please read and understand the instructions in this
manual and ensure that the network switch is configured correctly prior to
connecting any Blustream Multicast products. Failure to do so will result in
problems with configuration of the system and video performance.
Contact: [email protected] | [email protected] | [email protected]
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ACM500 USER MANUAL
Panel Description – ACM500 Advanced Control Module
1 Power Connection (optional) – use 12V 1A DC power supply where the video LAN
switch does not provide PoE 2 Video LAN (PoE) – connect to the network switch
that the Blustream Multicast components are connected to 3 Control LAN Port –
connect to existing network that a third party control system resides on. The
Control LAN port is
used for Telnet/IP control of the Multicast system. Not PoE. 4 RS-232 1
Control Port connect to a third party control device for control of the
Multicast system using RS-232 5 RS-232 2 Control Port connect to a third
party control device for control or serial control pass-through of the Multi-
cast system using RS-232 6 GPIO Connections – 6-pin Phoenix connect for input
/ output triggers (reserved for future use) 7 GPIO Voltage Level Switch
(reserved for future use) 8 IR Ctrl (IR Input) 3.5mm stereo jack. Connect to
third party control system if using IR as the chosen method of
controlling the Multicast system. When using the included 3.5mm stereo to mono
cable, ensure the cable direction is correct 9 IR Voltage Selection – adjust
IR voltage level between 5V or 12V input for IR CTRL connection
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ACM500 USER MANUAL
ACM500 Control Ports
The ACM500 communication ports are located on rear of the unit and include the
following connections:
Connections: A. TCP/IP for full Multicast system control (RJ45 connector) B. RS-232 for full Multicast system control / RS-232 guest mode (3-pin Phoenix) C. Infrared (IR) Input – 3.5mm stereo jack – for Multicast switching control only Please note: the ACM500 can be used with both 5V and 12V IR line systems. Please ensure that the switch (adjacent to the IR port) is correctly selected to the specification of the IR line input.
TCP/IP: The Blustream ACM500 can be controlled via TCP/IP. For the full list
of protocols please see RS-232 & Telnet Commands’ located towards the rear of this manual. Astraight-through’ RJ45 patch lead should be used when
connected to a network switch.
Control Port: 23 Default IP: 192.168.0.225 Default Username: blustream Default
Password: 1 2 3 4 RS-232: The Blustream ACM500 can be controlled via serial
using the serial 3-pin Phoenix connector. Default settings below: For the full
list of command protocols please see `RS-232 & Telnet Commands’ located at
towards rear of this manual. Baud Rate: 57600 Data Bit: 8-bit Parity: None
Stop Bit: 1-bit Flow Control: None The Baudrate for the ACM500 can be adjusted
using the ACM500 built-in web-GUI, or by issuing the following command via
RS-232 or Telnet: RSB x : Set RS-232 Baud Rate to X bps Where X = 0 : 115200
1 : 57600 2 : 38400 3 : 19200 4 : 9600
Contact: [email protected] | [email protected] | [email protected]
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ACM500 USER MANUAL
ACM500 Control Ports – IR Control
The Multicast system can be controlled using local IR control from a third
party control system. Source selection is the only feature available when
using local IR control – advanced features of the ACM500 such as video wall
mode, audio embedding etc. can only be achieved using RS-232 or TCP/IP
control. Blustream have created 16x input & 16x output IR commands allowing
source selection of up to 16x IP500UHD-TZ’s in Transmitter mode on up to 16x
IP500UHD-TZ’s in Receiver mode. For systems larger than 16x inputs or outputs,
RS-232 or TCP/IP control will be required.
Third Party Control System
(source selection only)
The ACM500 is compatible with both 5V and 12V IR equipment. When the ACM500 is being used to receive an IR input into the IR CTRL port, the adjacent switch must be toggled correctly to suit the IR voltage line of the chosen control system before connection.
Please note: Blustream IR cabling is all 5V
IR Emitter – IER1 & IRE2 (IRE2 sold separately)
Infrared 3.5mm Pin-Out
Blustream 5V IR Emitter designed for discrete IR control of hardware
IR Emitter – Mono 3.5mm
Signal
Ground
IR Receiver – IRR
Blustream 5V IR receiver to receive IR signal and distribute through Blustream
products
IR Receiver – Stereo 3.5mm
Signal 5V Ground
IR Control Cable – IRCAB (sold separately)
Blustream IR Control cable 3.5mm Mono to 3.5mm Stereo for linking third party
control solutions to Blustream products.
Compatible with 12V IR third party products.
Please note: cable is directional as indicated
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ACM500 USER MANUAL
ACM500 Network Connection
The ACM500 acts as a bridge between the control network and video network to
ensure that the data travelling between the two networks are not mixed. The
ACM500 must be connected via CAT cable up to 100m in length in accordance with
typical networking requirements.
Control Processor
Reserved for future update
IP500UHD-TZ
Optional 12V PSU where no PoE is available
10 GbE Multicast UHD Network Switch
10GbE Managed Network Switch
Customer Home / Business Network Switch
Network Switch
10 GBase – T LAN SFP+ Fibre Connection IR LAN RS-232
Example Schematic ACM500
Contact: [email protected] | [email protected] | [email protected]
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ACM500 USER MANUAL
Web-GUI Guide
The web-GUI of the ACM500 allows for full configuration of a new system, as
well as on-going maintenance and control of an existing system through a web
portal. The ACM500 can be accessed on any network connected device including:
tablets, smart phones and laptops that are on the same network.
Sign In / Log In
Before logging in to the ACM500, ensure that the control device (i.e. laptop /
tablet) is connected to the same network as the ACM500’s Control Port. There
are instructions of how to amend the static IP address of a PC at the rear of
this manual. To log in, open a web browser (i.e. Firefox, Internet Explorer
etc.) and navigate to the default static IP address of the ACM500 which is:
192.168.0.225
Please note: the ACM500 is shipped with a static IP address, and is not DHCP.
The sign in page is presented on connection to the ACM500. Once Users have
been created within the system, this screen will be populated with the Users
previously configured for future log ins. The default admin PIN is:
1 2 3 4
Please note: The first time you log in to the device you will be asked to
update the password. Please record this password as it is non-recoverable and
you may need to factory reset the device in case of a lost password.
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ACM500 USER MANUAL
New Project Set-up Wizard
On first log in of the ACM500, a Set-up Wizard for configuring all components
of the Multicast system will be presented. This has been designed to speed up
new system configuration as all default / new Multicast Transmitters &
Receivers can be connected to the network switch at the same time, whilst not
resulting in an IP conflict during the system configuration. This results in a
system in which all components are automatically, and sequentially, assigned a
name and IP address ready for basic system use.
The ACM500 Set-up Wizard can be cancelled by clicking ‘Close’. Please be aware
that the system will not be configured at this point, but can be continued by
visiting the ‘Project’ menu. If a project file is already available (i.e.
replacing an ACM500 on an existing site), this can be imported by using the
export .json file by clicking ‘Import Project’. Click ‘Next’ to continue set-
up:
By default, the ACM500 will assign the IP500UHD-TZ IP addresses based on the
rules outlined on the next page. Where the IP addresses need to be assigned
from a DHCP server, the IP address of the Video LAN port can be adjusted from
this page to suit the system. Please note: when allowing a DHCP server the
ability to assign IP addresses, ensure that the Subnet is set to 255.255.0.0
to ensure all of the TX / RX modules can be found, and subsequently
communicate with eachother. Click ‘Next’ to continue
Contact: [email protected] | [email protected] | [email protected]
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New Project Set-up Wizard – continued…
ACM500 USER MANUAL
If at this point the Network Switch is not configured for use with the
Blustream Multicast system, click on the hyperlink ‘network switch setup
guides’ to navigate to a centralised webpage containing common Network Switch
Guides.
An example schematic diagram for the connections of the ACM500 can be accessed
by clicking the hyperlink marked ‘diagram’. This will ensure the ACM500 is
connected correctly to the wider Multicast system before the Wizard begins.
Once the connections of the ACM500, are confirmed click ‘Next’. Connection
diagram is on page 07 of this guide.
The IP500UHD-TZ is shipped by default in Encoder (TX) mode. Where a Decoder
(Receiver) is required, press and hold the Mode button on the unit before
searching for the unit in the ACM500 GUI. There are 2 methods for adding new
Transmitter and Receiver devices to a system, choose one before clicking
‘Start Scan’:
Method 1: connect ALL Blustream Multicast Transmitter and Receiver units to
the network switch. This method will quickly configure all devices with their
own individual IP addresses based on the following:
Transmitters: The first Transmitter will be given the IP address of
169.254.3.1. The next Transmitter will be assigned an IP address of
169.254.3.2 and so on….
Once the IP range of 169.254.3.x is filled (254 units), the software will auto
assign an IP address of 169.254.4.1 and so on…
Once the IP range of 169.254.4.x is filled the software will auto assign an IP
address of 169.254.5.1 and so on until 169.254.4.254
Receivers: The first Receiver will be given the IP address of 169.254.6.1. The
next Receiver will be assigned an IP address of 169.254.6.2 and so on….
Once the IP range of 169.254.6.x is filled (254 units) the software will auto
assign an IP address of 169.254.7.1 and so on…
Once the IP range of 169.254.7.x is filled the software will auto assign an IP
address of 169.254.8.1 and so on until 169.254.8.254
Once complete, devices will need to be identified manually – this method will
auto-assign product IP addresses and ID’s to each device connected to the
network switch randomly (not by switch port).
Method 2: connect each Multicast Transmitter and Receiver to the network one-
by-one. The Set-up Wizard will configure the units sequentially as they are
connected / found. This method allows for the control of the sequential
assigning of IP addresses and ID’s of each product – the Transmitter /
Receiver units can be labelled accordingly.
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ACM500 USER MANUAL
New Project Set-up Wizard – continued…
Once the set-up method to configure the system has been chosen, hit the ‘Start
Scan’ button. The ACM500 will search for new Blustream Multicast units on the
network, and will continue to search for new devices until such time as:
– The ‘Stop Scan’ button is pressed – The ‘Next’ button is clicked to progress
the Set-up Wizard after all units have been found
As new units are found by the ACM500, the units will populate to the relevant
columns marked Transmitters or Receivers. It is recommended to label the
individual units at this point. The new IP address of the units will be
displayed on the front panel of the products. Once all units have been found
and configured, click ‘Stop Scan’, then ‘Next’.
Contact: [email protected] | [email protected] | [email protected]
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New Project Set-up Wizard – continued…
ACM500 USER MANUAL
The Device Set-up page allows for Transmitters and Receivers to be named accordingly. EDID and Scaler settings for the individual Transmitters or Receivers can be set as required. For help with EDID and Scaler settings, click the relevant buttons marked ‘EDID Help’ or ‘Scaling Help’, refer to page 24.
Features of the Device Set-up page include:
1. Name of Devices – during configuration the Transmitters / Receivers are
automatically assigned default names i.e. Transmitter 001 etc. Transmitter /
Receiver names can be amended by typing in the corresponding box.
2. EDID – fix the EDID value for each Transmitter (source). This is used to
request specific video and audio resolutions for the source device to output.
Basic help with EDID selection can be obtained by clicking the button marked
‘EDID Help’. See page 19 for a full list of EDID settings that can be applied.
3. View – opens the following pop-up:
This pop-up shows an image preview of the media currently being streamed by the Transmitter unit. The ability to identify the unit by flashing the front panel LED’s on the unit, and the ability to Reboot the unit.
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ACM500 USER MANUAL
New Project Set-up Wizard – continued…
4. Scaler – adjust the output resolution using the built-in video scaler of
the Multicast Receiver. The scaler is capable of both upscaling and
downscaling the incoming video signal. See page 22 for a full list of Scaler
output settings that can be applied. 5. Refresh – click here to refresh all
current information on the products within the system. 6. Actions – opens the
following pop-up:
This pop-up gives you the ability to display the product ID on the connected
screen / display by way of an OSD (On Screen Display) as an overlay to the
media being accepted the by Receiver. The ability to identify the unit by
flashing the front panel LED’s, and the ability to Reboot the unit is
contained here.
7. Turn OSD On / Off – toggles the product ID onto the connected screen /
display by way of an OSD.
8. Next – continues to the Set-up Wizard Completion page
The Wizard Completion page finalises the basic configuration process and
provides links for advanced set-up options for Video Walls, Fixed Signal
Routing (IR, RS-232, Audio etc), and the ability to back-up to a configuration
file (recommended).
Click ‘Finish’ once done to continue to the ‘Drag & Drop Control’ page, logged
in as Administrator (see page 15).
Contact: [email protected] | [email protected] | [email protected]
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ACM500 USER MANUAL
Web-GUI – Menu Overview
The ‘User Interface’ menu gives an end user the ability to switch and preview
the Multicast system without allowing access to any settings that can change
the overall infrastructure of the system.
1. Drag & Drop Control – used for Drag & Drop’ control of source selection for each Multicast Receiver including image preview of source devices throughout 2\. Video Wall Control – used forDrag & Drop’ control of source selection
for each video wall array within the system, including image preview of source
devices throughout
3. Log In – used to log into the system as a User or Administrator
The Administrator menu is accessed from a single password (see page 08 to log
in). This menu allows to the Multicast system to be completely configured with
access to all settings and features of the system. Please note: it is not
recommended to leave Administrator access or the Administrator password with
an end user.
1. Drag & Drop Control – used for Drag & Drop’ control of source selection for each Multicast Receiver including image preview of source devices 2\. Video Wall Control – used forDrag & Drop’ control of source selection
for each video wall array within the system, including image preview of source
devices
3. Preview – used to show the active video stream from any connected
Multicast Transmitter or Receiver
4. Project – used to configure a new or existing Blustream Multicast system
5. Transmitters – shows a summary of all Multicast Transmitters installed,
with options for EDID management, checking FW version, updating settings,
adding new TX’s, replacing or rebooting products
6. Receivers – shows a summary of all Multicast Receivers installed, with
options for resolution output (HDR / scaling), function (video wall mode /
matrix), updating settings, adding new RX’s, replacing or rebooting products
7. Fixed Signal Routing – used for signal routing allowing independent
routing of IR, RS-232, USB / KVM, Audio and Video signals
8. Video Wall Configuration – used for the set-up and configuration of
Multicast receivers to create a video wall array of up to a size of 9×9,
including: bezel / gap compensation, stretch / fit, and rotation
9. MultiView Configuration – used for the set-up and configuration of
MultiView layouts
10. Users – used to set-up or manage users of the system
11. Settings – access to various system settings including: network and
resetting devices
12. Update Devices – used for applying the latest firmware updates to the
ACM500 and connected Blustream Multicast Transmiters and Receivers
13. Update Password – used to update the Administrator password for access to
the ACM500 web-GUI
14. Log Out – log out the current User / Administrator
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ACM500 USER MANUAL
Web-GUI – Drag & Drop Control
The ACM500 Drag & Drop Control page is used to quickly and intuitively change
a source input (Transmitter) for each display (Receiver). This page has been
designed to allow the User to quickly switch the I/O configuration of the
system. Once the system has been fully configured the Drag & Drop Control page
will show all online Multicast Transmitter and Receiver products. All
Multicast products will display the active stream from the device which
refreshes every few seconds. Due to the size of the display window on certain
phones, tablets or laptops, should the number of Transmitters and Receivers be
larger than the size available on screen, the User is given the ability to
scroll or swipe through available devices (left to right).
To switch sources, click on the required source and Drag & Drop’ the Transmitter preview onto the required Receiver product. The Receiver preview window will update with the new live stream of the source selected. The Drag & Drop switch will amend the Video/Audio stream from Transmitter to Receiver, but not Fixed Routing of control signals. ShouldNo Signal’ be displayed in the Transmitter preview window, please
check the HDMI source device is powered on, outputting a signal and is
connected via HDMI cable to the Multicast Transmitter unit. Check also the
EDID settings of the Transmitter device (Multicast will not accept 4K60 4:4:4
signals). Should `No Signal’ be displayed inside the Receiver preview window,
check the unit is connected and powered from the network (switch) and has a
valid connection to a working Transmitter unit.
There is an ‘All Receivers’ window located on the left of the Receivers
window. Dragging and dropping a Transmitter onto this window will change the
routing for ALLReceivers within the system to watch the source selected.
Should the preview of this window show the Blustream logo, this signifies that
there is a mixture of sources being watched across the range of Receivers
within the system. The note underneath ‘All Receivers’ will display: ‘TX:
Different’.
Please note: the Drag & Drop Control page is also the home page for Guest
Users of the Multicast system – only sources that the Guest or User have
permission to view will be visible. For User set-up and permissions, see page
33.
Receivers in Video Wall Mode are not displayed on the Drag & Drop page.
Contact: [email protected] | [email protected] | [email protected]
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ACM500 USER MANUAL
Web-GUI – Video Wall Control
To assist wth simplified Video Wall switching control, there is a separate
Video Wall Drag & Drop Control page. This menu option is only available once a
Video Wall has been configured into the ACM500 / Multicast system.
The source (Transmitter) preview windows are shown at the top of the page with
the graphical representation of the Video Wall displayed below. To switch the
Video Wall array from one source to another Drag & Drop the source preview
window onto the Video Wall preview underneath. This will switch all connected
screens within the Video Wall (within a group within a Video Wall only) to the
same source / Transmitter in the Configuration that is currently selected (in
a group). Or Drag & Drop a Transmitter preview onto a ‘Single’ screen when the
Video Wall array is in an individual screen configuration.
Blustream Multicast systems can have multiple Video Walls. Selecting a
different Video Wall array, or to deploy a pre-defined Configuration / preset
for each Video Wall can be carried out by using the drop down boxes above the
graphical representation of the Video Wall. This graphical representation will
automatically update as you select a different Video Wall or Configuration.
Should a screen within a Video Wall display on the GUI show ‘RX Not Assigned’,
this means that the Video Wall does not have a Receiver unit assigned to the
array. Please revert back to Video Wall set up to assign the Receiver
accordingly.
For the advanced API commands for control of Video Wall arrays within a
Blustream Multicast system, please refer to the API Commands section at the
rear of this manual.
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ACM500 USER MANUAL
Web-GUI – Preview
The Preview feature is a quick way to view the media being streamed through
the Multicast system once configured. Used to preview the stream from any HDMI
source device into the Multicast Transmitter, or the stream being received by
any Receiver in the system concurrently. This is particularly helpful for
debugging and checking source devices are powered on and outputting a HDMI
signal, or to check the I/O status of the system:
The Preview windows show a live grab of the media which automatically updates
every few seconds. To select the Transmitter or Receiver to preview, use the
drop down box to select the individual Transmitter or Receiver to preview.
Note that if a receiver is in video wall mode, you will receive a message “RX
is assigned as part of a video wall”. To preview this RX, you would need to
first disable the video wall mode.
Contact: [email protected] | [email protected] | [email protected]
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ACM500 USER MANUAL
Web-GUI –
Project Summary
Outlines the units that are currently set-up in the Multicast system as an overview, or for scanning the network for new devices to assign to the project:
Options on this page:
1. Toggle OSD: turn On / Off the OSD (On Screen Display). Toggling the OSD On
shows the ID number (i.e. ID 001) of the Multicast Receiver on each display as
an overlay to the media being distributed. Toggling OSD Off removes the OSD.
2. Export Project: create a save file (.json) for the configuration of the system.
3. Import Project: import an already configured project into the current system. This is particularly helpful when setting up a secondary system or expansion to a current system off-site where the two systems can be merged into one.
4. Clear Project: clears the current project.
5. Continuously Scan & Auto Assign: continuously scan the network and auto assign new Multicast devices to the next available ID and IP address as connected. If only connecting ONE new unit, use the ‘Scan Once’ option – the ACM500 will continue to scan the network for new Multicast devices until found, or select this button again to stop the scan.
6. Scan Once: scan the network once for any new Multicast devices connected, and then be presented with a pop up to either manually assign the new device, or auto assign a new unit to the next available ID and IP address as connected.
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ACM500 USER MANUAL
Web-GUI – Transmitters
The Transmitter summary page is an overview of all Transmitter devices that
have been configured within the system, with the ability to update the system
as required.
Features of the Transmitter summary page include:
1. ID / Input – the ID / Input number is used for control of the Multicast system when using third party drivers.
2. Name – the name of the Transmitter (typically the device attached to the Transmitter).
3. IP Address – the IP address assigned to the Transmitter during configuration.
4. MAC Address – shows the unique MAC address of the Transmitter.
5. Firmware – displays the firmware version currently loaded onto the Transmitter. For more information on firmware updating, please see ‘Update Devices’ on page 37.
6. Status – shows the online / offline status of each Transmitter. Should a product show as ‘Offline’, check the units connectivity to the network switch.
7. EDID – fix the EDID value for each Transmitter (source). This is used to request specific video and audio resolutions for the source device to output. Basic help can be obtained on EDID selection by clicking the button at the top of the page marked ‘EDID Help’. EDID selections as follows:
– 1080P 2.0CH (Default)
– 1080P 3D 7.1CH
– 4K2K60 4:4:4 5.1CH
– 1080P 5.1CH
– 4K2K30 4:4:4 2.0CH
– 4K2K60 4:4:4 7.1CH
– 1080P 7.1CH
– 4K2K30 4:4:4 5.1CH
– 4K2K60 4:4:4 2.0CH HDR
– 1080I 2.0CH
– 4K2K30 4:4:4 7.1CH
– 4K2K60 4:4:4 5.1CH HDR
– 1080I 5.1CH
– 4K2K60 4:2:0 2.0CH
– 4K2K60 4:4:4 7.1CH HDR
– 1080I 7.1CH
– 4K2K60 4:2:0 5.1CH
– User EDID 1
– 1080P 3D 2.0CH
– 4K2K60 4:2:0 7.1CH
– User EDID 2
– 1080P 3D 5.1CH
– 4K2K60 4:4:4 2.0CH
8. Analogue Audio – select the function of the analogue audio connector between an analogue audio input which is embedded over the HDMI audio or an analogue audio output which extracts the source audio (supports 2ch PCM audio only)
9. Audio Selection – selects either original HDMI audio, or replaces the embedded audio with a local analogue audio input on the Transmitter. Default setting will be `Auto’.
10. CEC – opens a pop-up window that allows you to send CEC commands out to the source device to control it.
11. Actions – opens a pop-up window with advanced configuration settings. See following page for further information.
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ACM500 USER MANUAL
Web-GUI –
Transmitters – Actions
The ‘Actions’ button allows for advanced features of the units to be accessed
and configured.
Features of the Actions menu include:
1. Name – Transmitter names can be amended by entering a name into the free-
form text box. Please note: this is limited to 16 characters in length, and
some special characters may not be supported.
2. URL – This displays a link to the web GUI for the IP50UHD-TZ device
3. Temperature – Displays the temperature of the unit.
4. Update ID – the ID of a unit is set as default to the same number as the
last 3 digits of the units IP address i.e. Transmitter number 3 is assigned an
IP address of 169.254.3.3 and will have an ID of 3. Amending the ID of the
unit is not normally recommended.
5. CEC Pass-through (On / Off) – allows for CEC (Consumer Electronic Command)
to be sent through the Multicast system to and from the source device
connected to the Transmitter. Please note: CEC must be enabled on the Receiver
unit also for the CEC commands to be sent between. Default setting for this
fesature is Off.
6. Front Panel Buttons (On / Off) – use this to enable / disable the front
panel buttons on the IP500HD-TZ.
7. Rear Panel IR (On / Off) – enable or disable the IR input/output on the
rear of the IP500UHD-TZ.
8. Rear Panel IR Voltage (5V / 12V) – select between 5V or 12V for the IR
input/output on the rear of the IP500UHD-TZ.
9. Front Panel Display (On / Off / On 90 Seconds) – Set the front panel to
permanently on, off or timeout after 90 seconds. Please note: it is not
recommended to set the front panel display to always on as this may reduce the
life of the OLED display.
10. Front Panel ENC LED Flash (On / Off / On 90 Seconds) – will flash the ENC
LED on the front panel of the device to help identify the product. following
auto configuration. Options are: flash the power light continuously, or flash
the LED for 90 seconds before the LED goes back to being permanently lit.
11. Copy EDID – see page 21 for further information on Copy EDID.
12. Serial Settings – turn on serial ‘Guest Mode’ and set the individual
serial port settings for the device (i.e. Baud Rate, Parity etc).
13. Preview – displays a pop-up window with live a screen grab of the source
device connected to the Transmitter.
14. Reboot – reboots the Transmitter.
15. Replace – used to replace an offline Transmitter. Please note: the
Transmitter to be replaced must be offline for this feature to be utilised,
and the new Transmitter must be a factory default unit with default IP
address: 169.254.100.254.
16. Remove from Project – removes the Transmitter device from the current
project.
17. Factory Reset – restores the Transmitter to its original default settings
and sets the IP address to: 169.254.100.254.
18. Switch to Receiver – switches the IP500UHD-TZ from Transmitter mode to
Receiver mode.
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ACM500 USER MANUAL
Web-GUI – Transmitters – Actions – Copy EDID
EDID (Extended Display Identification Data) is a data structure that is used
between a display and a source. This data is used by the source to find out
what audio and video resolutions are supported by the display then from this
information the source will discover what the best audio and video resolutions
need to be output. While the objective of EDID is to make connecting a digital
display to a source a simple plug-and-play procedure, issues can arise when
multiple displays, or video matrix switching is introduced because of the
increased number of variables. By pre-determining the video resolution and
audio format of the source and display device you can reduce the time need for
EDID hand shaking thus making switching quicker and more reliable.
The Copy EDID function allows the EDID of a display to be grabbed and stored
within the ACM500. The EDID configuraiton of the screen can be recalled within
the EDID selection of the Transmitter. The displays EDID can then be applied
to any source device not displaying correctly on the screen in question.
It is recommended to ensure that the media from the Transmitter with the
custom EDID displays correctly on other displays within the system.
Please note: it is important that only one screen is viewing the Transmitter
at the time the EDID Copy takes place.
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ACM500 USER MANUAL
Web-GUI – Receivers
The Receiver summary window gives an overview of all the Receiver devices that
have been configured within the system, with the ability to update the system
as required.
Features of the Receiver summary page include:
1. ID / Output – the ID / output number is used for control of the Multicast system when using third party drivers.
2. Name – the name of the Receivers (typically the device attached to the Receiver) are automatically assigned default names i.e. Receiver 001 etc. Receiver names can be amended within the Device Setup page (within the Wizard), or by clicking on the ‘Actions’ button for an individual unit – see page 23.
3. IP Address – the IP address assigned to the Receiver during configuration.
4. MAC Address – shows the unique MAC address of the Receiver.
5. Firmware – displays the firmware version currently loaded onto the Receiver. For more information on updating firmware, please see ‘Update Devices
6. Status – shows the online / offline status of each Receiver. Should a product show as being ‘Offline’, check the units connectivity to the network switch.
7. Source – shows the current source selected at each Receiver. To switch source selection, choose a new Transmitter from the drop-down selection.
8. Display Mode (Genlock / Fast Switch) – specify between Genlock of Fast Switch mode. Genlock locks the signal to a fixed reference to synchronize picture sources together. Fast Switch allows for seamless switching by use of a video scaler.
9. Resolution – adjust the output resolution using the built-in video scaler inside the Multicast Receiver. The scaler is
capable of both upscaling and downscaling the incoming video signal. Output resolutions include:
– Pass Through – the Receiver will output the same resolution that the source is outputting
– 1280×720
– 1280×768
– 1920×1080
– 1360×768
– 3840×2160
– 1680×1050
– 4096×2160
– 1920×1200
10. Function – identifies the Receiver as a standalone product (Matrix) or as part of a Video Wall.
11. CEC – opens a pop-up window that allows you to send CEC commands out to the display device to control it.
12. Actions – see next for breakdown of additional actions options
13. Scaling Help – you can obtain some basic help with scaling selection by clicking the button at the top of the page marked ‘Scaling Help’.
14. Refresh – click here to refresh all current information on the devices within the system.
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Web-GUI – Receivers – Actions
The ‘Actions’ button allows for advanced features of the Receiver to be
accessed and configured.
1. Name – can be amended by entering a name into the free-form text box.
Please note: this is limited to 16 characters in length, and some special
characters may not be supported.
2. Temperature – Displays the temperature of the unit.
3. Update ID – the ID is defaulted to the last 3 digits of the device IP
address i.e. Receiver 3 is assigned an IP address of 169.254.6.3. Update ID
allows you to amend the ID of the unit (not recommended).
4. CEC Pass-through (On / Off) – allows for CEC (Consumer Electronic Command)
to be sent through the Multicast system to and from the display device
connected to the Receiver. Please note: CEC must also be enabled on the
Transmitter.
5. Video Output (On / Off) – enable or disable the video output of the unit.
6. Video Mute (On / Off) – enable or disable the video mute of the device.
7. Video Auto On (On / Off) – when on, enables the video output when a signal
is received.
8. Front Panel Buttons (On / Off) – the Channel buttons on the front of each
Receiver can be disabled to stop unwanted switching or manual configuration
once the Receiver have been configured.
9. Rear Panel IR (On / Off) – enables or disables the Receiver from accepting
IR commands to change source.
10. Rear Panel IR Voltage (5V / 12V) – select between 5V or 12V for the IR
input/output on the rear of the IP500UHD-TZ.
11. Front Panel Display (On / Off / On 90 Seconds) – Set the front panel to
permanently on, off or timeout after 90 seconds. Please note: it is not
recommended to set the front panel display to always on as this may reduce the
life of the OLED display.
12. Front Panel ENC LED Flash (On / Off / On 90 Seconds) – will flash the ENC
LED on the front panel of the device to help identify the product. following
auto configuration. Options are: flash the power light continuously, or flash
the LED for 90 seconds before the LED goes back to being permanently lit.
13. On Screen Product ID (On / Off / 90 Seconds) – turn On / Off the On
Screen Product ID. Toggling the On Screen Product ID On shows the ID (i.e. ID
- of the Receiver overlayed on the display connected to the device. If 90
Seconds is selected, the OSD displays for 90 seconds. Toggling On Screen
Product ID Off removes the OSD.
14. Aspect Ratio – maintain aspect ratio (function reserved for future use).
15. Serial Settings – enable serial ‘Guest Mode’ and set the serial port settings for the device (i.e. Baud Rate, Parity etc).
16. Preview – displays a pop-up window with live screen grab of the source device connected to the Transmitter.
17. Reboot – reboots the Receiver.
18. Replace – used to replace an offline Receiver. Please note: the unit to be replaced must be offline for this feature to be utilised, and the new Receiver must be a factory default unit with IP address: 169.254.100.254.
19. Remove from Project – removes the Receiver from the project. This does not apply factory reset the Receiver.
20. Factory Reset – restores the Receiver to it’s original default settings and sets the default IP address.
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ACM500 USER MANUAL
Web-GUI – Fixed Signal Routing
The ACM500 is capable of advanced independent routing of the following signals
via the Multicast system: · Video · Audio · Infrared (IR) · RS-232 · USB / KVM
· CEC (Consumer Electronic Command)
This allows each signal to be fixed from one Multicast product to another and
not be affected by standard video switching. This can be useful for IR, CEC or
RS-232 control of products in the field using the Multicast system to extend
control commands from a third party control solution, or a manufacturers IR
remote control. Please note: with the exception of IR and RS-232, routing can
only be fixed from a Receiver to a Transmitter product. Although routing can
only be set up one way, the communication is bi-directional between the two
products. For routing IR or RS-232 between 2x Transmitter units, please see
page 19 / 20.
By default, the routing of: Video, Audio, IR, Serial, USB and CEC will
automatically follow the Transmitter selection of the Receiver unit. To select
a fixed route, use the drop down box for each of the individual signals /
Receivers to fix a route.
Once an ACM500 has been added into a Multicast system, the IR switching
control abilities (not IR pass-through) and the front panel CH buttons of the
Multicast Receivers are enabled by default. This is disabled from the Actions
function contained within the Receiver summary page – see page 23.
Routing can be cleared by selecting ‘Follow’ at any point from the web-GUI.
More information on Fixed Routing can be found by clicking ‘Fixed Routing
Help’.
For advanced routing commands for Video, Audio, IR, RS-232, USB and CEC when
using with a 3rd party control system, please refer to the API section at the
rear of this manual.
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ACM500 USER MANUAL
Fixed Routed Audio
The ACM500 allows for the audio component of a HDMI signal to be routed
independently throughout the Blustream Multicast system. Under normal
operation the embedded audio within a HDMI signal will be distributed with the
associated video signal from Transmitter to Receiver/s.
The fixed audio routing capabilities of the ACM500 allow for the audio track
from one source to be embedded onto another Transmitters video stream.
Fixed Routed IR
The fixed IR routing feature allows a fixed bi-directional IR link between 2x
Multicast products. The IR signal is only routed between configured RX to TX,
or TX to TX products. This can be useful for sending IR from a centrally
located third party control solution (ELAN, Control4, RTi, Savant etc) and
using the Blustream Multicast system as a method of extending IR out to a
display or another product in the system. The IR link is bi-directional so can
also be sent back the opposite way at the same time.
To display device
IR
IR
Third party control system i.e. – Control4, ELAN, RTI etc.
Connections: The third party control processor IR, or Blustream IR receiver,
is connected to the IR RX socket on the Multicast Transmitter or Receiver.
Please note: You must use Blustream 5V IRR Receiver or Blustream IRCAB (3.5mm
stereo to mono 12V to 5V IR converter cable). Blustream Infrared products are
all 5V and NOT compatible with alternative manufacturers Infrared solutions.
The Blustream 5V IRE1 Emitter is connected to the IR OUT socket on the
Multicast Transmitter or Receiver. The Blustream IRE1 & IRE2 Emitters are
designed for discrete IR control of hardware. (IRE2 – Dual Eye Emitter sold
separately)
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ACM500 USER MANUAL
Fixed Routed USB / KVM
The fixed USB routing feature allows a fixed USB link between a Multicast
Receiver/s and a Transmitter. This can be useful for sending KVM signals
between a users position to a centrally located PC, server, CCTV DVR / NVR
etc.
USB
PC, server, CCTV NVR / DVR etc
USB Specifications:
USB Specification Extension Distance Distance Ext. Max Downstream Devices Topology
USB1.1 Over IP, Hybrid redirection technology 100m via Ethernet switch hub 4 1 to 1 1 to many simultaneously Keyboard / Mouse (K/MoIP)
USB
Keyboard / mouse
Fixed Routed CEC
CEC or Consumer Electronic Command is a HDMI embedded control protocol that
allows for commands to be sent from one HDMI device to another for simple
actions such as: Power, Volume etc.
The Blustream Multicast system allows for the CEC channel within the HDMI link
between two products (source and sink) to communicate with eachother using the
CEC protocol.
CEC must be enabled (this is sometimes referred to as ‘HDMI Control’) on both
the source device and the display device in order for the Multicast system to
communicate the CEC commands over the Multicast link.
Please note: the Blustream Multicast system will only transport the CEC
protocol transparently. It is advisable to ensure that the source and sink
devices will communicate effectively before committing to this control type
with Multicast. Should an issue be experienced with CEC communication between
the source and sink directly, this will be mirrored when sending through the
Multicast system.
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Web-GUI – Video Wall Configuration
ACM500 USER MANUAL
Blustream Multicast Receivers can be configured to be part of a Video Wall array within the ACM500. Any Multicast system can contain up to 9x Video Wall arrays of differing shapes and sizes. Ranging from 1×2 up to 9×9.
To configure a new Video Wall array, navigate to the Video Wall Configuration
menu and click the button labelled `New Video Wall’ as marked at the top of
the screen. Help with creating a Video Wall array can be found by clicking the
button marked ‘Video Wall Help’.
Please note: the Multicast Receivers that will be used for the Video Wall
should have been configured as individual Receivers before proceeding past
this point. It is good practice to have already named the Multicast Receivers
for ease of configuration i.e. “Video Wall 1 – Top Left”.
Enter the relevant information into the pop-up window to name and select the number of panels both horizontally and vertically within the Video Wall array. Once the correct information has been inserted onto the screen, select ‘Create’ to create the Video Wall array template within the ACM500.
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ACM500 USER MANUAL
Web-GUI – Video Wall Configuration – continued…
The menu page for the new Video Wall array has the following options:
1. Back – returns to the previous page for creating a new Video Wall. 2.
Update Name – amend the name given to the Video Wall array. 3. Screen Settings
– adjustment of bezel / gap compensation of the screens being used. See next
page for more
details on Bezel settings. 4. Group Configurator – there are options to be
able to create multiple configurations (or ‘presets’) for each Video
Wall array within the Multicast system. The grouping / preset allows for the
Video Wall to be deployed in multiple ways i.e. grouping different numbers of
screens together to create different sized walls within a single array. 5.
Toggle OSD – turn On / Off the OSD (On Screen Display). Toggling the OSD On
will show the ID number (i.e. ID 001) of the Multicast Receiver on each
display connected to the Receiver as an overlay to the media being
distributed. Toggling OSD Off removes the OSD. This allows easier
identification of displays within a Video Wall during configuration and set-
up.
Display / Receiver Assign: The ACM500 will create a visual representation of
the Video Wall onto the page. Use the drop down arrows for each screen to
select the relevant Multicast Receiver product connected to each screen on the
Video Wall array.
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ACM500 USER MANUAL
Web-GUI – Video Wall Configuration – Bezel Settings
This page allows for the compensation for the size of each screen bezel within
the Video Wall, or alternatively for any gaps inbetween screens. By default,
the Multicast system will insert the bezels of the Video Wall screens
“inbetween” the overall image (splitting the image). This will mean that the
bezels of the screens do not sit “over” any part of the image. By adjusting
the Outer Width (OW) vs View Width (VW), and the Outer Height (OH) vs View
Height (VH), the screen bezels can be adjusted to sit “on top” of the image
that is being displayed.
All units are by default 1,000 – this is an arbitary number. It is recommended
to use the dimensions of the screens being used in mm. To compensate for bezel
size of the screens being used, reduce the View Width and View Height
accordingly to compensate for the size of the bezels. Once the outcome of the
corrections required has been obtained, the ‘Copy Bezels to All’ button can be
used to copy the settings to each display. Click ‘Update’ to confirm settings
and return to the previous Update Video Wall screen.
The ‘Bezel Help’ button opens a pop-up window with guidance to the correction
and adjustment of these settings.
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ACM500 USER MANUAL
Web-GUI – Video Wall Configuration – Group Configurator
Once the Video Wall array has been created, it can be configured for different
display options. The Video Wall Configurator allows for presets to be created
for deploying the Video Wall to adjust for different groups of images across
the array. Click the ‘Group Configurator’ button from the Update Video Wall
screen.
Options within this menu as follows: 1. Back – navigates back to the Update
Video Wall page without making any changes to the set-up. 2. Configuration
Dropdown – move between different configurations / presets previously set-up
for the Video Wall
array. By default, ‘Configuration 1′ will be inserted for a Video Wall being
created and configured for the first time. 3. Update Name – set the name of
the configuration / preset i.e. Single Screens’ orVideo Wall’. By default,
configuration / preset names will be set as ‘Configuration 1, 2, 3…’ until
changed. 4. Add Configuration – adds a new configuration / preset for the
selected Video Wall. 5. Delete – removes the currently selected configuration.
Group Assign: Grouping allows for the Video Wall to be deployed in multiple
ways i.e. creating different sized Video Walls within a larger Video Wall
array. Use the dropdown selection for each screen to create a Group within the
Video Wall:
See next page for further explanation on how a larger Video Wall array can
have multiple Groups configured within.
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ACM500 USER MANUAL
Web-GUI – Video Wall Configuration – Group Configurator
For example: a 3×3 Video Wall array can have multiple configurations /
presets: · For displaying 9x different source media streams – so that all
screens work independently with each individual
screen showing a single source – not grouped (leave all dropdowns as
‘Single’). · As a 3×3 Video Wall – displaying one source media stream across
all 9 screens (all screens need to be selected as
‘Group A’). · For displaying a 2×2 Video Wall image within the overall 3×3
Video Wall array. This can have 4x different options:
– With the 2×2 in the top left of the 3×3, with 5x individual screens to the
right and bottom (select the 2×2 in the top left as Group A with other screens
set as ‘Single’) – see example below…
– With the 2×2 in the top right of the 3×3, with 5x individual screens to the
left and bottom (select the 2×2 in the top right as Group A with other screens
set as ‘Single’).
– With the 2×2 in the bottom left of the 3×3, with 5x individual screens to
the right and top (select the 2×2 in the bottom left as Group A with other
screens set as ‘Single’).
– With the 2×2 in the bottom right of the 3×3, with 5x individual screens to
the left and top (select the 2×2 in the bottom right as Group A with other
screens set as ‘Single’).
With the above example, there would be the need to create 6 different
configurations for the Video Wall array, allocating the grouped screens to a
Group using the selection dropdown. The Configurations / Groups can be renamed
as required using the `Update Name’ option in the Group Configuration screen.
Additional configurations can be created with screens assigned as groups. This
allows multiple video sources to be viewed at the same time and will appear as
a Video Wall within a Video Wall. The below example has two different sized
Video Walls inside a 3×3 array. This configuration contains 2 groups:
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ACM500 USER MANUAL
Web-GUI – Video Wall Configuration
Once the Video Wall has been created, named accordingly, and groups / presets
have been assigned, the configured Video Wall can be viewed from the main
Video Wall Configuration page:
Configurations / presets that have been designed within the system will now
appear within the Video Wall Groups page. The Video Wall Configuration page
allows for a group to be switched. The ‘Refresh’ button refeshes the current
page and the configuration of the Video Wall array currently being displayed.
This is particularly helpful when testing Video Wall configuration commands
from a third party control system. Please see the advanced API commands for
use with third party control systems for Video Wall control, Configuration
switching and Group selection towards the rear of thids guide.
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ACM500 USER MANUAL
Web-GUI – MultiView Configuration
Blustream Multicast Receivers can be configured to display a MultiView image
within the ACM500. Any Multicast system can contain up to 100 MultiView
presets with differing layouts and configurations.
To configure a new MultiView preset, navigate to the MultiView Configuration
menu and click the button labelled `New MultiView Preset’ as marked at the top
of the screen.
Multiple MultiView presets can be created, name the MultiView Preset in the
field on the pop-up and click ‘Create’. The possible MultiView layout designs
are presented. Click on the layout design required for the screen/screens:
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33
Web-GUI – MultiView Configuration
ACM500 USER MANUAL
Once the layout has been selected, a graphical representation of how the MultiView tiles will be presented on the display. In the below example, Layout 5 is selected with 4x sources being able to be displayed on a single screen in a quad screen format:
Use the small downward pointing arrows to assign Transmitters to the quadrants
of the MultiView layout.
Please note: unlike with Video Wall configuration, it is possible to duplicate
the windows having the same source device displayed multiple times within a
MultiView configuration.
Once the preset has had the source devices assigned to the quadrants of the
MultiView layout, select which Receiver / display the MultiView preset can be
recalled on using the tick buttons at the bottom of the window. Click the
Update button in the bottom right hand corner of the window once the Receivers
have been allocated.
Please note: the MultiView can only be recalled onto Receivers that have been
allocated using these tick buttons. This can be amended by going back into the
MultiView Configuration at a later date.
Click ‘Apply’ at the top of the screen to save the settings.
From this page, the name of the preset can be amended, the preset can be
deleted, or a new preset can be added.
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Web-GUI – MultiView Configuration
ACM500 USER MANUAL
When using MultiView configurations in the IP500 series product, there is a
bandwidth limitation within the SDVoE technology, which works at a maximum of
10Gbps.
Streaming all imagery in its native format (where, for instance, sources are
all outputting at 4K), would exceed the maximum bandwidth of the systems
overall capabilities. The IP500 series product will automatically downscale
the main and/or sub-streams to a lower resolution to avoid the system from
being overloaded.
For main stream windows, the image may have to be automatically be down-scaled
so that the combined stream data rate doesnt exceed 10Gbps, using the
following rules:
– 4K60Hz (4:4:4, 4:2:2, 4:2:0) down to 720p (60Hz or 30Hz) or 540p (60Hz or
30Hz)
– 4K30Hz (4:4:4, 4:2:2) down to 1080p (30Hz), 720p (60Hz or 30Hz) or 540p
(60Hz or 30Hz)
– 1080p 60Hz down to 1080p (30Hz), 720p (60Hz or 30Hz) or 540p (60Hz or 30Hz)
The below table is an overview, when using the different multiview layouts,
the maximum resolutions that the system will work to for sub-stream windows:.
MultiView Layout
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26
Large Window Max sub-stream resolution
720p 60Hz 720p 60Hz 720p 60Hz 720p 60Hz 720p 60Hz 720p 30Hz 540p 30Hz 1080p
60Hz 1080p 60Hz 1080p 60Hz 1080p 60Hz 1080p 60Hz 1080p 60Hz 1080p 60Hz 1080p
60Hz 1080p 60Hz 1080p 60Hz 1080p 60Hz 1080p 60Hz 1080p 60Hz 1080p 60Hz 1080p
60Hz 1080p 60Hz 1080p 60Hz 1080p 60Hz 1080p 60Hz
Small Window Max sub-stream resolution
n/a n/a n/a n/a n/a 720p 60Hz 540p 30Hz 720p 60Hz 720p 60Hz 720p 60Hz 720p
60Hz 720p 60Hz 720p 60Hz 720p 60Hz 720p 60Hz 540p 30Hz 540p 30Hz 540p 30Hz
540p 30Hz 540p 30Hz 540p 30Hz 540p 30Hz 540p 30Hz 540p 30Hz 540p 30Hz 540p
30Hz
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Web-GUI – MultiView Configuration
ACM500 USER MANUAL
Once the differing layouts and presets for each RX or sets of RX’s have been created, the Drag and Drop Control page features the ability to recall a MultiView layout, depicted by the letter MV in the top left of the RX window:
Clicking on the MV symbol for the RX that needs to have a Mulit-View window applied, shows a visual representation of the screen in its current state or layout. The available MultiView presets are able to be selected from the options at the bottom of the window. To select one of the available MultiView options, drag and drop the Preset onto the representation of the screen. The display will immediately change its layout to the selected Preset.
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Web-GUI – MultiView Configuration
ACM500 USER MANUAL
Once the Preset has been dropped onto the main window. It is possible to drag
and drop source devices onto any avialable quadrant of the screen in its
current MultiView state.
The SC icon in the top right of each quarant will allow for the window /
quadrant to be cleared this physically removes the TX assignment and will show
a blank area on the cleared quadrant. The insert new source media here, simply
drag and drop a new transmitter onto the blank window.
To update the Preset Configuration at any point, click the ‘Save As MultiView
Preset’ button.
To remove the MultiView Preset from a display, navigate back to the main Drag and Drop Control page. Drag and Drop the required TX window onto the RX for full screen display.
Contact: [email protected] | [email protected] | [email protected]
37
Web-GUI – Picture-in-Picture (PiP) Configuration
ACM500 USER MANUAL
Within the MultiView capabilities of the Blustream Multicast Receivers,
Picture in Picture scenes can also be configured to display a MultiView image
where windows are laid out next to, or overlay a main window on a screen.
Whilst this is similar to MultiView (as described in the last section), the
PiP formats can be selected in two different ways during the initial
configuration:
– Side by Side – this is a similar process to MultiView where images can be
laid out without any overlap of the imagery on screen. Please note: there are
less options available in the PiP set up than in MultiView set up. With Side
by Side, the main image is always poisitoned to the left hand extent of the
screen, with the PiP windows positioned to the right (not overlapping).
– Overlay – this allows for a main stream image to fill the screen with
smaller, sub-stream imagery to be placed over the top of the main stream.
As with MultiView, streaming all imagery in its native format (where, for
instance, sources are all outputting at 4K), would exceed the maximum
bandwidth of the systems overall capabilities. The IP500 series product will
automatically downscale the main and/or sub-streams to a lower resolution to
avoid the system from being overloaded.
For main stream windows, the image may have to be automatically be down-scaled
so that the combined stream data rate doesnt exceed 10Gbps, using the
following rules:
– 4K60Hz (4:4:4, 4:2:2, 4:2:0) down to 720p (60Hz or 30Hz) or 540p (60Hz or
30Hz)
– 4K30Hz (4:4:4, 4:2:2) down to 1080p (30Hz), 720p (60Hz or 30Hz) or 540p
(60Hz or 30Hz)
– 1080p 60Hz down to 1080p (30Hz), 720p (60Hz or 30Hz) or 540p (60Hz or 30Hz)
There are 8x different possible configurations that can be set up for
different PiP Layouts.
To configure a new PiP preset, navigate to the MultiView Configuration menu in
the ACM500, and click the button labelled `MultiView PiP’s’ (as marked) at the
top of the screen:
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Web-GUI – Picture-in-Picture (PiP) Configuration
ACM500 USER MANUAL
Each MultiView PiP that is created is assigned an ID number and name. The ID numbers for PiP layouts continue sequentially after the (25x) MultiView layouts, starting at 26. The PiP ID will be assigned automatically as the next available number, but an alternative number can be assigned by using the drop- down box.
Name the Layout as required using the free-form text box under the ID – this can be left as ‘Layout xx’ and renamed at a later point if required, and click ‘Create’.
The name of the Layout can be altered using the button marked ‘Update Name’ at this point if not carried out in the previous step. As mentioned earlier, there are 8x different possible configurations that can be set up for different PiP Layouts. The below table defines arech of the layouts that can be achieved based on the main and sub-stream resolutions and how many sub- streams need to appear on a single display / RX output.
Configuration
1 2 3 4 5 6 7 8
Main Window Resolution 4K 30Hz 4K 30Hz 4K 30Hz 4K 30Hz 4K 30Hz 1080p 60Hz 1080p 60Hz 1080p 60Hz
Max Sub Windows
1 2 2 5 7 1 1 4
Sub Window Resolution 1080p 60Hz 1080p 30Hz 720p 60Hz 720p 30Hz 540p 30Hz 720p 60Hz 720p 30Hz 540p 30Hz
Side-by Side
YES YES YES YES YES YES YES YES
Overlay
NO NO YES YES YES YES YES YES
Contact: [email protected] | [email protected] | [email protected]
39
Web-GUI –
Picture-in-Picture (PiP) Configuration
ACM500 USER MANUAL
The PiP windows are not adjustable in size or co-ordinate positioning. The size of the individual windows is based on the fixed sub-stream resolution against the resolution of the main stream. Therefore the PiP image will be smaller where a 4K main stream with a 540p sub-stream as the PiP is used. Where the PiP overlay will be larger (cover more of the main srteam image) where a 1080p main stream has a 720p sub-stream as the PiP. Please see below Configuration options:
Configuration 1: Main Window – 4K 30Hz, and 1x Sub Window – 1080p 60Hz
Configuration 2:
Main Window – 4K 30Hz, and up to 2x Sub Windows – 1080p 60Hz
Configuration 3:
Main Window – 4K 30Hz, and up to 2x Sub Windows – 720p 60Hz
Configuration 4:
Main Window – 4K 30Hz, and up to 5x Sub Windows – 720p 30Hz
Configuration 5:
Main Window – 4K 30Hz, and up to 7x Sub Windows – 540p 30Hz
Configuration 6: Main Window – 1080p 60Hz, and 1x Sub Window – 720p 60Hz
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ACM500 USER MANUAL
Web-GUI – Picture-in-Picture (PiP) Configuration
Configuration 7: Main Window – 1080p 60Hz, and 1x Sub Window – 720p 30Hz
Configuration 8:
Main Window – 1080p 60Hz, and up to 4x Sub Windows – 540p 30Hz
Please note: the graphical representations (as shown previously) of the window sizes within the ACM500 GUI are not to scale, and are not be indicative of exact size (as a ratio), or positioning on the screen.
Once the most suitable Configuration has been chosen, select either ‘Side by
Side’ or ‘Overlay’ from the drop-down box next to the Configuration.
The positions of the PiP windows can then be selected by clicking on where the
windows are to appear above the main stream. In the example above, the ‘top
right’ and ‘middle right’ positions have been chosen. With Configuration 3,
only 2x sub (PiP) windows can be chosen. If a third PiP window is required,
Configuration 4 would be more suitable, however, the frame rate of the sub-
streams would need to be dropped from 60Hz to 30Hz to not exceed the overall
bandwidth of the data travelling to the Receiver.
Click ‘Apply’ at the top fo the screen before moving onto the allocation of
which Receivers can allow this PiP configuration..
Contact: [email protected] | [email protected] | [email protected]
41
ACM500 USER MANUAL
Web-GUI – Picture-in-Picture (PiP) Configuration
Once the Layout has been configured, navigate ot the bottom of the window to
select which Receivers will be given permission to recall the PiP
configuration from the Drag and Drop screen:
The Receivers will appear as radial buttons (and named as per the name given –
in the above example, named ‘RX1’). Click next to each RX where this
Configuration will be required. Once the required RX’s that need to recall
this PiP configuration have been selected, click the ‘Update’ button to the
right.
Web-GUI – Recalling Picture-in-Picture (PiP) Configurations
As with recalling a MultiView configuration, the same process is used for
recalling PiP Configurations. Click the MV icon in the top corner of the RX
window that has a MultiView or PiP configuration assigned to it.
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ACM500 USER MANUAL
Web-GUI – Recalling Picture-in-Picture (PiP) Configurations
When the MV icon for a specific Receiver has been clicked inside the Drag and
Drop menu, a large representation of the RX appears in place of the stock of
RX in the system. The MultiView and PiP layouts that have been assigned to
that Receiver appear at the bottom of the page. Click on the Layout to apply
this to the Receiver.
The thumbnail image of the source currently being watched will disappear and allow for any of the current source devices to be dragged and dropped into the windows available. In the example above, the green window is the Main Stream, and the yellow windows are the sub-stream windows. Simply Drag and Drop the TX / sources into the windows to assign these to this area.
As each source is dropped onto the available window, the thumbnail will appear
inside the window. A small button will appear in the corner of the windows. In
the green Main Window, MC (Main Clear) will appear, in the yellow Sub Windows,
SC (Sub Clear) will appear – clicking these buttons will clear the source
assigned to that portion of the screen.
If a source device is only available as a sub-stream it will be because the
fixed resolution of this device is out of the resolution range that the
MultiView / PiP is currently working in. To allow for a main stream to pass,
the resolution must first be amended to suit the main stream resolution.
Contact: [email protected] | [email protected] | [email protected]
43
ACM500 USER MANUAL
Web-GUI – Recalling Picture-in-Picture (PiP) Configurations
It is also possible to save the layout with sources in different positions to
speed up the recall process, either via the API, or via Drag and Drop thorugh
the ACM500. Assigning sources to specific windows and clicking the button
marked ‘Save As MultiView Preset’ allows for this specific combination of
Layout Configuration with the sources assigned to windows to be saved. Name
the MultiView Preset as required.
The MultiView Presets will all appear below the main Drag and Drop window. These can be recalled by dragging and dropping the Preset window onto the main RX thumbnail.
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Web-GUI –
Users
ACM500 USER MANUAL
The ACM500 has the ability for individual Users to log into the web-GUI of the
Multicast system and access individual parts / zones of the system, for full
control of the entire Multicast system, or for simple control of which source
is being watched in selected locations only. For assistance setting up new
Users, click on the button marked ‘Users Help’.
To set-up a new User, click ‘New User’ at the top of the screen:
Enter the new User credentials into the window that appears and click ‘Create’ once completed:
The new User will then appear in the Users menu page ready for access / permissions to be configured:
Contact: [email protected] | [email protected] | [email protected]
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Web-GUI – Users – continued…
ACM500 USER MANUAL
To select individual User permissions, update the User password, or to remove the User from the Multicast system, click the ‘Actions’ button.
The Permissions option gives access to select which Transmitters or Receivers
the User can see within their control pages (Drag & Drop Control, and Video
Wall Control). With all boxes checked next to each Transmitter or Receiver,
the User can preview and switch across the entire system. If the User is only
to be able to control one screen / receiver, then uncheck all other Receivers.
Likewise, if the User is not to be given access to one (or more) source
devices, these Transmitters should be unchecked.
Where there is a Video Wall array in the Multicast system, a User will need
access to ALL associated Receivers to be able to gain switching control of the
Video Wall. If the User does not have access to all Receivers, the Video Wall
will not appear in the Video Wall Control page.
Once the User permissions have been selected, click ‘Update’ to apply the
settings.
Please note: in order to stop non-secure access to the web interface (i.e.
with no password), the ‘Guest’ account must be deleted after a new user with
access to the sources / screens applicable set-up. This way, any User of the
system is required to enter a password to gain switching control of the
system.
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ACM500 USER MANUAL
Web-GUI –
Settings
The Settings page of the ACM500 will provide an overview of the general
settings, and control / video network settings of the unit with the ability to
amend and update the unit accordingly.
The ‘Clear Project’ removes all Transmitters, Receivers, Video Walls and Users
that have been created from the current project file contained within the
ACM500. Confirm by selecting ‘Yes’. Please note: the New Project Setup Wizard
will appear after using the ‘Clear Project’ function. Should a project save
file not have been created prior to clearing the project, it is not possible
to restore the system after this point.
Contact: [email protected] | [email protected] | [email protected]
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Web-GUI – Settings – continued…
The ‘Reset ACM500’ option allows for the following: 1. Reset System to factory
default (excludes Network settings) 2. Reset Network to default settings
(excludes System settings) 3. Reset ALL System and Network settings back to
factory default
ACM500 USER MANUAL
Under general settings, the ‘Update’ option allows for the following:
1. IR Control On / Off – Enable / disable the IR input of the ACM500 from
accepting IR commands from a third party control solution
2. Telnet On / Off – Enable / disable the telnet port of the ACM500 from
accepting API commands from a third party control solution
3. SSH On / Off – Enable / disable the SSH port of the ACM500 from accepting
API commands from a third party control solution
4. Web Page On / Off – Enable / disable the Web GUI of the ACM500 from being
displayed in a web browser
5. HTTPS On / Off – Enable / disable the use of HTTPS instead of HTTP for the
Web GUI of the ACM500
6. Update the Telnet port that the Control port of the ACM500 communicates
through. The default is port 23 which will be used for all official Blustream
third party control drivers
7. Update the SSH port that the Control port of the ACM500 communicates
through. The default is port 22
8. Update the RS-232 Baud Rate of the DB9 connection of the ACM500 to suit a
third party control processor. The default Baud Rate used is 57600
The Domain Name of the ACM500 can also be updated. This is another way to
access the device in a web browser should you not know the IP of the unit.
The IP addresses of the two RJ45 ports on the ACM500 can be updated with
individual IP, Subnet and Gateway addresses. Use the ‘Update’ button for
either the Control Network or Video Network to update the information for the
ports required. The Control Port can be set to DHCP by selecting ‘On’:
IMPORTANT: Amending the Video Network IP Address out of the 169.254.x.x range will stop communication between the ACM500 and the Multicast Transmitters and Receivers that have been pre-configured. Whilst the ACM500 can be moved out of the recommended range, the IP addresses of ALL Transmitters and Receivers would need to be amended to the same IP range to ensure connectivity and control of the Multicast system. Not recommended.
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Web-GUI – Update Firmware
ACM500 USER MANUAL
The Update Firmware page allows for the firmware updating of:
· The ACM500 unit
· IP500 Multicast Transmitter and Receiver units MCU firmware, SS firmware and
NXP firmware
Please note: firmware packages for the ACM500, Multicast Transmitter and
Receiver products are individual. It is recommended that firmware updating is
only completed from a desktop or laptop PC that is hard-wired into the
network.
Updating the ACM500: Download the ACM500 Firmware file (.bin) from the Blustream website to your computer.
Click on the buttom marked ‘Upload ACM500 Firmware’
Select the [ACM500].bin file already downloaded to your computer for the
ACM500. The file will automatically upload to the ACM500 which takes
approximately 2 minutes to complete. The page refreshes to the Drag & Drop
page once complete.
Contact: [email protected] | [email protected] | [email protected]
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Web-GUI – Update Firmware – continued…
ACM500 USER MANUAL
The Update Firmware page is also used for upgrading the firmware of Blustream IP500UHD-TZ Transceivers. The most current firmware version for the Multicast devices can be downloaded from the Blustream website.
To upload the firmware files, click the button marked ‘Upload TX or RX
Firmware’, then ‘Select Files’. Once the correct firmware (.bin) file has been
selected from the computer, the firmware will upload to the ACM500.
Please note: this part of the upgrade does not upload the firmware into the TX
or RX units, it only uploads to the ACM500 ready for deployment to the TX or
RX.
IMPORTANT: Do not close or navigate away from the upload whilst in progress to avoid firmware data being lost during transfer to the ACM500.
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Web-GUI – Update Firmware – continued…
ACM500 USER MANUAL
On completion of the firmware files being uploaded to the ACM500, a notification will appear on screen to feedback the success of the upload:
To complete the upgrade of the firmware of either the Multicast Transmitter, or for Receiver units, click the buttom marked ‘Update’ next to the relevant Transmitter or Receiver. Please note: it is only possible to update Transmitters, or Receivers at one time. The firmware upgrade process will then begin:
IMPORTANT: Do not disconnect the ACM500 or TX / RX units whilst in the upgrade
process is in progress to avoid firmware data being lost during transfer to
the individual Transmitter / Receiver devices.
Update Password
The Admin password for the ACM500 can be updated to an alpha-numeric password
by inserting the new credentials in this pop-up menu option. Click ‘Update
Password’ to confirm:
IMPORTANT: Once the Admin password has been changed, it cannot be recovered by the User. If the Admin password is forgotten or lost, please contact a member of the Blustream Technical Support team who will be able to assist in the recovery of the Admin rights of the unit. See email addresses below:
Contact: [email protected] | [email protected] | [email protected]
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RS-232 (Serial) Routing
The Multicast system features two ways of managing RS-232 command signals:
ACM500 USER MANUAL
Type 1 – Fixed Routing:
A static fixed routing for distributing two-way RS-232 commands between a
Multicast Transmitter to one multiple Receivers (Fixed Routing). Fixed routing
can be left static between two or more products as a permanent connection for
the transfer of RS-232 control data, this is configured using the Fixed
Routing menu of the ACM500.
Type 2 – Guest Mode:
Allows the RS-232 connection of a device to be sent over the IP network (IP /
RS-232 command in, to RS-232 out). Type 2 Guest Mode gives third party control
systems the ability to send an RS-232 or IP command to the ACM500 and an RS232
command to be sent out of a Receiver or Transmitter as a result. This IP to
RS-232 signalling, allows the third party control system to have control of as
many RS-232 devices as there are Receivers and Transmitters, from the network
connection to the ACM500.
There are two ways of enabling Type 2 – Guest Mode:
1. Using the ACM500 web-GUI. See page 20 for enabling Guest Mode on a
Tranmsitter and page 23 for enabling Guest Mode on a Receiver unit.
2. Via the command set as detailed below. The command to configure the
connection is: IN/OUT xxx SG ON
RS-232 Guest Mode Connection from a Third Party Control System:
When using Guest Mode on multiple devices within a system, we would recommend
turning Guest Mode on and off when required. This is because a serial command
being sent into the ACM500 will be passed to ALL devices that have Guest Mode
enabled.
1. To open a Guest Mode connection between the ACM500 and an IPxxxUHD-TX or RX unit the following command must be sent via IP or RS-232:
INxxxGUEST
Connect to TX xxx in Guest Mode from the ACM500
OUTxxxGUEST
Connect to RX xxx in Guest Mode from the ACM500
Example:
Transmitter ten is ID 010, meaning ‘IN010GUEST’ will allow bi-directional Serial / IP commands to be sent between the ACM500 and Transmitter 10.
2. Once a connection is established, any characters that are sent from the ACM500 will be transmitted to the connected Transmitter or Receiver, and vice versa.
3. To close the connection send the escape command: 0x02 (02 in Hex). If using Telnet, the connection can also be closed by pressing: CTRL + B.
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Specifications
ACM500 · Ethernet Port: 2 x LAN RJ45 connector (1 x PoE support) · RS-232
Serial Port: 2 x 3-pin Phoenix connector · I/O Port: 1 x 6-pin Phoenix
connector (reserved for future use) · IR Input: 1 x 3.5mm stereo jack ·
Product Upgrade: 1 x Micro USB · Dimensions (W x D x H): 190.4mm x 93mm x 25mm
· Shipping Weight: 0.6kg · Operating Temperature: 32°F to 104°F (0°C to 40°C)
· Storage Temperature: -4°F to 140°F (-20°C to 60°C) · Operating Altitude: <
2000m · Power Supply: PoE or 12V 1A DC (sold separately) where PoE not
delivered by LAN switch
NOTE: Specifications are subject to change without notice. Weights and
dimensions are approximate.
ACM500 USER MANUAL
Package Contents
ACM500 · 1 x ACM500 · 1 x IR Control Cable – 3.5mm to 3.5mm Cable · 1 x
Mounting kit · 4 x Rubber feet · 1 x Quick Reference Guide
Maintenance
Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner or
benzene to clean this unit.
Contact: [email protected] | [email protected] | [email protected]
53
ACM500 USER MANUAL
Blustream Infrared Commands
Blustream have created 16x input & 16x output IR commands allowing source
selection of up to 16x IPxxxUHD-TX Transmitters on up to 16x IPxxxUHD-RX
Receivers. These are different to the source switching controls sent to a
Multicast Receiver.
For systems larger than 16x source devices (IPxxxUHD-TX), please use RS-232 or
TCP/IP control.
For the complete database of Multicast IR commands, please visit the Blustream
website page for any Multicast product, click on the “Drivers & Protocols”
button, and navigate to the folder named “Multicast IR Control”.
RS-232 and Telnet Commands
The Blustream Multicast system can be controlled via serial and TCP/IP. Please
refer to the RS-232 connections page towards the start of this manual for
settings and pin out. The following pages list all available serial commands
for the Multicast solution when using the ACM500.
Common Mistakes · Carriage return Some programs do not require the carriage
return where as other will not work unless sent directly after the string. In
the case of some Terminal software the token
eg: 1 is the same as 01, 001, 0001 – How the string should look is as follows
OUT001FR002 – How the string may look if spaces are required by the control
system: OUT{Space}001{Space}FR002 · Baud Rate or other serial protocol
settings not correct
Blustream ACM500 commands and feedback The following pages list the common API
commands that will be required for third party control systems
Please note: the maximum number of Transmitters (yyy) and Receivers (xxx) =
762 devices (001-762) – Receivers (outputs) = xxx – Transmitters (inputs) =
yyy – Scaler Output = rr – EDID Input settings = zz – Baud Rate = br – GPIO
input/output ports = gg
For a full list of all API commands for the ACM500, please see separate Advanced Control Module API Document published on the Blustream website. You can also send the HELP command to the ACM500 and it will print a full list of API.
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ACM500 USER MANUAL
Receiver (Output) Commands
COMMAND DESCRIPTION
Set OUTPUT:xxx From INPUT:yyy (ALL signals routed)
Fix VIDEO OUTPUT:xxx From INPUT:yyy
Fix AUDIO OUTPUT:xxx From INPUT:yyy
Fix IR OUTPUT:xxx From INPUT:yyy
Fix RS232 OUTPUT:xxx From INPUT:yyy
Fix USB OUTPUT:xxx From INPUT:yyy
Fix CEC OUTPUT:xxx From INPUT:yyy
Set CEC OUTPUT:xxx ON or Off
Send Output xxx CEC Command POWERON
Send Output xxx CEC Command POWEROFF
Send Output xxx CEC Command VIDEOLEFT
Send Output xxx CEC Command VIDEORIGHT
Send Output xxx CEC Command VIDEOUP
Send Output xxx CEC Command VIDEODOWN
Send Output xxx CEC Command VIDEOENTER
Send Output xxx CEC Command VIDEOMENU
Send Output xxx CEC Command VIDEOBACK
Send Output xxx CEC Command BACKWARD
Send Output xxx CEC Command FORWARD
Send Output xxx CEC Command PLAY
Send Output xxx CEC Command VIDEOREW
Send Output xxx CEC Command FASTFORWARD
Send Output xxx CEC Command PAUSE
Send Output xxx CEC Command VIDEOSTOP
Send Output xxx CEC Command VOLUMEDOWN
Send Output xxx CEC Command VOLUMEUP
Send Output xxx CEC Command MUTE
Set Output xxx Show ID OSD On Display Always On Or For 90 Seconds Or Off
Set Output xxx Flash DEC LED Always On Or For 90 Seconds Or Off
Set Output xxx Mute On Or Off
Reboot Receiver
Switch Receiver (Output) between Matrix and Video Wall mode
Set Output xxx Display Mode To 0 or 1 [0: Fast Switch 1: Genlock]
Set Output xxx To Transmitter Mode
Set Output xxx Aspect Ratio To Fit To Screen Or Maintain Aspect Ratio
Set Scaler Output Resolution 0:Bypass 1:1280×720@50Hz 2:1280×720@60Hz 3:1920×1080@24Hz 4:1920×1080@25Hz 5:1920×1080@30Hz 6:1920×1080@50Hz 7:1920×1080@60Hz 8:3840×2160@24Hz 9:3840×2160@25Hz 10:3840×2160@30Hz
11:3840×2160@50Hz 12:3840×2160@60Hz 13:4096×2160@24Hz 14:4096×2160@25Hz 15:4096×2160@30Hz 16:4096×2160@50Hz 17:4096×2160@60Hz 18:1280×768@60Hz 19:1360×768@60Hz 20:1680×1050@60Hz 21:1920×1200@60Hz
Single Receiver (output) status
COMMAND
OUTxxxCECON/OFF OUTxxxCECPOWERON OUTxxxCECPOWEROFF OUTxxxCECVIDEOLEFT
OUTxxxCECVIDEORIGHT OUTxxxCECVIDEOUP OUTxxxCECVIDEODOWN OUTxxxCECVIDEOENTER
OUTxxxCECVIDEOMENU OUTxxxCECVIDEOBACK OUTxxxCECBACKWARD OUTxxxCECFORWARD
OUTxxxCECPLAY OUTxxxCECVIDEOREW OUTxxxCECVIDEOFF OUTxxxCECPAUSE
OUTxxxCECVIDEOSTOP OUTxxxCECVOLUMEDOWN OUTxxxCECVOLUMEUP OUTxxxCECMUTE
OUTxxxOSDON/OFF OUTxxxFLSON/OFF OUTxxxMUTEON/OFF OUTxxxRB OUTxxxMODEMX/VW/MV
OUTxxxDISPLAYMODE0/1 OUTxxxTXMODE OUTxxxASPECTFIT/MAINTAIN
OUTxxxRESrr
OUTxxxSTATUS
RESPONSE
Set output xxx from input yyy. Set output video xxx from input yyy. Set output
audio xxx from input yyy. Set output IR xxx from input yyy. Set output
RS232xxx from input yyy. Set output USB xxx from input yyy. Set output CEC xxx
from input yyy. Set output xxx CEC mode ON/OFF. Output xxx CEC command power
on. Output xxx CEC command power off. Output xxx CEC command video left.
Output xxx CEC command video right. Output xxx CEC command video up. Output
xxx CEC command video down. Output xxx CEC command video enter. Output xxx CEC
command video menu. Output xxx CEC command video back. Output xxx CEC command
backward. Output xxx CEC command forward. Output xxx CEC command play. Output
xxx CEC command video rew. Output xxx CEC command fast forward. Output xxx CEC
command pause. Output xxx CEC command video stop. Output xxx CEC command
volume down. Output xxx CEC command volume up. Output xxx CEC command mute.
Show/Hide OSD on output xxx. Disable/Flash DEC LED on output xxx. Set output
xxx mute On or Off. Set output xxx reboot and apply all the new config Set
output xxx to matrix/video wall/multiview mode Set output xxx display mode
Genlock/FastSwitch. Set Output xxx to Transmitter Mode. Set output xxx
Maintain Aspect Ratio/Fit to Screen
Set output xxx resolution to rr.
(See status example at end of document)
Contact: [email protected] | [email protected] | [email protected]
55
Transmitter (Input) Commands
ACM500 USER MANUAL
COMMAND DESCRIPTION Set CEC INPUT:yyy ON or Off Set TX Audio source to HDMI audio
COMMAND INyyyCECON/OFF INyyyAUDORG
Set TX Audio source to Analog
INyyyAUDANA
Set TX Audio source to Auto
INyyyAUDAUTO
Reboot Transmitter
INyyyRB
Copy EDID Input yyy from Output xxx
Set Input: yyy EDID To EDID:zz zz=00: HDMI 1080p@60Hz, Audio 2CH PCM zz=01:
HDMI 1080p@60Hz, Audio 5.1CH PCM/DTS/ DOLBY zz=02: HDMI 1080p@60Hz, Audio
7.1CH PCM/DTS/DOLBY/HD zz=03: HDMI 1080i@60Hz, Audio 2CH PCM zz=04: HDMI
1080i@60Hz, Audio 5.1CH PCM/DTS/DOLBY zz=05: HDMI 1080i@60Hz, Audio 7.1CH
PCM/DTS/DOLBY/HD zz=06: HDMI 1080p@60Hz/3D, Audio 2CH PCM zz=07: HDMI
1080p@60Hz/3D, Audio 5.1CH PCM/DTS/DOLBY zz=08: HDMI 1080p@60Hz/3D, Audio
7.1CH PCM/DTS/DOLBY/
HD zz=09: HDMI 4K@30Hz 4:4:4, Audio 2CH PCM zz=10: HDMI 4K@30Hz 4:4:4, Audio
5.1CH DTS/DOLBY zz=11: HDMI 4K@30Hz 4:4:4, Audio 7.1CH DTS/DOLBY/HD zz=12: DVI
1280×1024@60Hz, Audio None zz=13: DVI 1920×1080@60Hz, Audio None zz=14: DVI
1920×1200@60Hz, Audio None zz=15: HDMI 4K@30Hz 4:4:4, Audio 7.1CH(Default)
zz=16: HDMI 4K@60Hz 4:2:0, Audio 2CH PCM zz=17: HDMI 4K@60Hz 4:2:0, Audio
5.1CH DTS/DOLBY zz=18: HDMI 4K@60Hz 4:2:0, Audio 7.1CH DTS/DOLBY/HD
Single Transmitter (input) status
EDIDyyyCPxxx EDIDyyyDFzz INyyySTATUS
RESPONSE Set input xxx cec mode ON/OFF Set Audio source:xxx to audio select
hdmi Set Audio source:xxx audio select analog Set Audio source:xxx audio
select auto Set output xxx reboot and apply all the new config Copy outputxxx
edid to input yyy
Set input yyy edid with default edid zz
(See status example at end of document)
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ACM500 USER MANUAL
Video Wall Commands
Video wall configurations will be setup in the ACM500 Web GUI
Each video wall setup will include the following: · Video wall creation = each
Multicast system can include up to 9x separate video walls (01-09) ·
Configuration = individual configurations of screens within a video wall. An
example of a configuration would be all
screens assigned as a single video wall, all screens configured as individual
displays, multiple video walls configured within a larger video wall (video
wall groups see below) (01-09) · Groups = a video wall group is the
`Grouping’ of Multicast receivers within a video wall allowing simplified
source selection and configuration recall of more than one Multicast Receiver
at the same time (A-J)
Video Wall 1 Configuration 1
Video Wall 2 Configuration 2
Example of control commands: · VW01C01APPLY (will apply video wall configuration 1 above to all Receivers) · VW01C02APPLY (will apply video wall configuration 2 above to all Receivers) · VW01C01GaFR002 (will apply video configuration 1 and switch all screens to Transmitter 002 · VW01C02GbFR006 (will apply video configuration 1 and switch group b screens [orange] to Transmitter 006
When recalling video wall configurations the following applies:
Characters: idx = [01…09] cidx = [01…09] gidx = [A…J]
– Video Wall Index / Number – Config Index / Number – Group Index / Number
COMMAND DESCRIPTION Apply Config to Video Wall Set Grouped Output from Single Source INPUT:yyy ALL video wall status Single Video Wall status
COMMAND VW idx C cidx APPLY VW idx C cidx G gidx FR yyy
RESPONSE Apply config: Configuration cidx [SUCCESS] Done
VWSTATUS VWidxSTATUS
(See status example at end of document) (See status example at end of document)
Contact: [email protected] | [email protected] | [email protected]
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ACM500 USER MANUAL
General ACM500 Commands
COMMAND DESCRIPTION
Print all available commands of ACM500
Turn IR control port On or Off
Turn On Serial Guest Mode to Receiver (output) (NOTE: This only puts the RX
into Serial Guest mode but doesn’t open the connection. Please use command
below)
br =0: 300 br=1: 600 br=2:1200 br=3: 2400 br=4: 4800 br=5: 9600 br=6: 19200
br=7: 38400 br=8: 57600 br=9: 115200 bit= Data Bits + Parity + Stop Bits
Example: 8n1 Data Bits=[5…8], Parity=[n o e], Stop Bits=[1..2]
COMMAND HELP IRON/OFF OUTxxxSGON/OFF[br][bit]
RESPONSE (See HELP summary at end) Set IR ON/OFF Set serial guest mode config done
Serial Guest Mode to Transmitter (input) (details as above) Start Serial Guest
Mode To Output ooo Start Serial Guest Mode To Input ooo Close Serial Guest
Mode Set IO ports for use as input or output port
gg=0: select all ports gg=01…04: select single IO port Set IO port to low(0)
or high(1) level Get IO port real input level IO port status System status
summary When command fails
INxxxSGON/OFF[br][bit] Set serial guest mode config done
OUT ooo GUEST IN ooo GUEST CLOSEACMGUEST GPIOggDIRIN/OUT
(no feedback when in guest mode) (no feedback when in guest mode) [Success] Exit guest Set GPIO gg as input/output port
GPIOggSET0/1 GPIOggGET GPIOggSTATUS STATUS
Get GPIO gg real input level 0/1 (See status example at end of document) (See
status example at end of document) unkown param. Type “HELP” for more
reference
Output xxx does not exist (RX has not been configured)
Input yyy does not exist (TX has not been configured)
Output xxx is offline
Input yyy is offline
Param range error (outside of given settings)
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Status feedback samples Command: STATUS The STATUS feedback gives an overview of the network the ACM500 is connected to:
IP Control Box ACM500 Status Info FW Version: 1.14
Power IR Baud
On On 57600
In EDID IP
NET/Sig
001 DF009 169.254.003.001 On /On
002 DF016 169.254.003.002 On /On
Out FromIn IP
NET/HDMI Res Mode
001 001 169.254.006.001 On /Off 00 VW02
002 002 169.254.006.002 On /Off 00 VW02
LAN DHCP IP
Gateway SubnetMask
01_POE Off 169.254.002.225 169.254.002.001 255.255.000.000
02_CTRL Off 010.000.000.225 010.000.000.001 255.255.000.000
Telnet LAN01 MAC
LAN02 MAC
0023 34:D0:B8:20:4E:19 34:D0:B8:20:4E:1A
ACM500 USER MANUAL
Command: OUT xxx STATUS
The OUT xxx STATUS feedback gives an overview of the output (Receiver: xxx).
Including: firmware, mode, fixed routing, name etc.
IP Control Box ACM500 Output Info FW Version: 1.14
Out Net HPD Ver Mode Res Rotate Name 001 On Off A7.3.0 VW 00 0 Receiver 001
Fast Fr Vid/Aud/IR_/Ser/USB/CEC HDR MCas On 001 001/004/000/000/002/000 On On
CEC DBG Stretch IR BTN LED SGEn/Br/Bit On On Off On On 3 Off /9/8n1
IM MAC Static 00:19:FA:00:59:3F
IP
GW
SM
169.254.006.001 169.254.006.001 255.255.000.000
Contact: [email protected] | [email protected] | [email protected]
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Status feedback samples Command: IN xxx STATUS An overview of the input (Transmitter: xxx). Including: firmware, audio, name etc.
IP Control Box ACM500 Input Info
FW Version: 1.14
In Net Sig Ver EDID Aud MCast Name 001 On On A7.3.0 DF015 HDMI On Transmitter 001
CEC LED SGEn/Br/Bit On 3 Off /9/8n1
IM MAC Static 00:19:FA:00:58:23
IP
GW
SM
169.254.003.001 169.254.003.001 255.255.000.000
ACM500 USER MANUAL
Command: VW STATUS
The VW STATUS will show all VW status feedback for Video Wall arrays in the
system. Additional Video Wall arrays will have individual status feedback i.e.
‘VW 2 STATUS’.
IP Control Box ACM500 Video Wall Info
FW Version: 1.14
VW Col Row CfgSel Name 02 02 02 02 Video Wall 2
OutID 001 002 003 004
CFG Name 01 Configuration 1
Group FromIn Screen
A
004 H01V01 H02V01 H01V02 H02V02
02
Configuration 2
Group FromIn Screen
A
002 H02V01 H02V02
B
001 H01V01 H01V02
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ACM500 USER MANUAL
Troubleshooting the ACM500
Try using the below instructions to test the ACM500 should difficulties be
encountered when using a computer to control the ACM500. 1. Connect the
computer directly to the ACM500 Control Port with a CAT cable 2. The computer
must be in the same range as the LAN connection 1 on the ACM500 device
(CONTROL network)
as this will simulate the control from a third party control system (i.e.
Control4, RTI, ELAN etc). Please see instructions at the rear of this manual
for Changing your computer IP details’. 3. Open cmd.exe program (Command prompt). Use the search tool of the computer if unsure where this is lo cated. 4\. Enter the following command lineTelnet 192.168.0.225′ The following
window will be displayed to confirm being logged into the ACM500 successfully:
Telnet error
If the error message: `telnet is not recognized as an internal or external
command, operable program or batch file’, activate Telnet on your computer.
Unable to see the LAN ports of the ACM500
If unable to communicate (ping) the ports of the ACM500, connect directly to
the network switch and not via a DHCP modem router to test.
Able to ping the product but not login via Telnet connection
If unable to communicate (ping) the ports of the ACM500, connect directly to
the network switch and not via a DHCP modem router to test.
Contact: [email protected] | [email protected] | [email protected]
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ACM500 USER MANUAL
Adjusting Your Computer Settings – Enabling TFTP & Telnet
Prior to using the Blustream ACM500 Firmware update PC program you must
activate both TFTP and Telnet features on your computer. This is achieved
using the following steps below:
1. In Windows, navigate to Start -> Control Panel -> Programs and Features 2.
In the Programs and Features screen, select Turn Windows features on or off in
the navigation bar on the left.
3. Once the Windows Features window populates, scroll down and make sure “TFTP client” and “Telnet Client” are both selected.
4. Once the progress bar fills and the pop up disappears, the TFTP client is enabled.
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Setting a fixed IP address in Windows 7, 8 or 10
ACM500 USER MANUAL
In order to communicate with the ACM500 your computer must first be in the same IP range as the ACM500 Control or Video LAN ports. By default the ports have the following IP address:
Control LAN port
192.168.0.225
Video LAN port
169.254.1.253
The following instructions allow you to manually alter the IP address of your computer allowing you to communicate with Blustream Multicast products.
1. In Windows, type ‘network and sharing’ into the search box
When the Network and Sharing screen opens, click on ‘Change adapter settings’.
Contact: [email protected] | [email protected] | [email protected]
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3. Right click on your Ethernet adaptor and click Properties
ACM500 USER MANUAL
4. In the Local Area Connection Properties window highlight Internet Protocol Version 4 (TCP/IPv4) then click the Properties button.
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ACM500 USER MANUAL 5. Select the radio button Use the following IP address and
enter in the correct IP, Subnet mask, and Default
gateway that corresponds with your network setup.
6. Press OK and close out of all network screens. Your IP address has now
been fixed.
Contact: [email protected] | [email protected] | [email protected]
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Notes…
ACM500 USER MANUAL
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