TECO TWM50FA Front Load Clothes Washer User Manual

5Kg FRONT LOAD

CLOTHES WASHER

USER’S MANUAL

Model : TWM50FA

To ensure proper use and your safety, please read the following user manual completely before operating this appliance. Please keep this manual in a safe place for future reference.

• Thank you for purchasing our product and thank you for placing your confidence in us.
• Read this manual carefully before use. Follow instructions and keep the manual for future reference.
• Follow the operating instructions and safety notices in this manual.
• If any trouble arise, do not fix it yourself or hand it to the after sales service centre which have not been authorised. Please contact TECO service on 1300 660 037 (9am ~ 4pm AEST Mon – Fri).

WARNING ICON
This symbol indicates information concerning your personal safety

CAUTION ICON
This symbol indicates information on how to avoid damaging the appliance

SAFETY PRECAUTIONS

• Keep ventilation openings, in the appliance enclosure or in the built in structure, clear of obstruction.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
• Young children should be supervised to ensure that they do not play with the appliance.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
• When disposing of the appliance, do so only at an authorised waste disposal centre.
• Don’t store inflammable materials such as ether, benzene, LP gas and glue etc near the appliance.
• Please keep the appliance away from substances which could cause ignition.
• Before obtaining access to electrical terminals, all electrical supply circuits must be disconnected.
• The washer is designed to operate on a single phase power supply within a voltage range of 220~240V/50Hz.
• Don’t splash water on the rear of the appliance, for it may cause malfunction or electric shock.
• Before cleaning the appliance, always switch off the appliance and unplug it, or pull the house fuse or switch off the circuit breaker.
• Never disassemble any part of the clothes washer.
• Never insert your hand and remove items from the washer until the appliance has come to a complete stop.
• Choose a location that is indoors, completely dry and away from damp environments.
• Never splash, wet or hose the appliance. It is recommended to use a damp cloth when cleaning the cabinet.
• Do not attempt to wash fabrics that contain latex or rubber material.
• Do not place items that have come in contact with any flammable materials such as petrol/gasoline, kerosene, cleaning solvents, vegetable oil, cooking oil or any explosive substances.
• Never place heat sources (candle, heater, etc.) on top of or near the washer.
• Never pull the power cord from the socket by the cord. Always unplug the washer using the plug.

Safety of children
Packaging (e.g. wraps, polystyrene, etc.) can be dangerous for children. There is a risk of suffocation. Keep packaging materials away from children. Remember to dispose of old appliances in accordance with local laws. Pull out the mains plug, cut off the mains cable, break or remove spring or bolt catches if fixed and ensure that children cannot lock themselves in the appliance when playing (there is risk of suffocation) or involve themselves in other dangers, for children cannot recognize the hazard present in household appliances themselves. Therefore, it is very important for parents to make adequate supervision and never let children play with the appliance.

IDENTIFYING WASHER PARTS

1. Detergent Dispenser

2. Control Panel

3. Power Button

4. START/PAUSE Button

5. Program Selection Dial

6. Drum

7. Cabinet

8. Door

9. Service Panel

10. Adjustable Feet (x4)

11. Detergent Dispenser

Cold Water Inlet Hose x1        Drain Hose Support x1

Shipping Bolt Caps x4

QUICK START GUIDE

1. Install the clothes washer

2. Load the laundry

3. Add washing detergent

4. Close the door

5. Attach/check the drain pipe

6. Turn on the water tap

7. Connect the power plug
   Press the power button

8. Select a wash program

9. Press the START/PAUSE button

Wash Program Selection

1. Press the POWER button
2. Select a program
3. Select a water level or other functions
4. Press the START/PAUSE button

When the program finishes

When the wash program finishes, the buzzer will sound and the power will be automatically switched off. At this point, turn off the water supply to the washer. It is recommended to remove the power plug from the mains power source for safety.

INSTALLATION

Unpacking Instructions

1. Remove the clothes washer from the carton.
NOTE: Please dispose of packaging and plastic bags responsibly.
2. Open the washer door and remove the accessories from inside the washer.
3. Remove the four shipping bolts from the rear of the washer prior to use.
4. Plug the shipping bolt holes with the supplied caps.

Install supplied caps to cover holes from shipping bolts.

Choosing a location

The clothes washer should be located on a firm and flat surface. An uneven surface may cause excess operating noise or vibration and effect the performance of the washer.

• The noise may be increased if the floor is not firm.
• It is not recommended to place on carpet flooring. If this can not be avoided, place a solid sheet under the appliance.
• Choose a location which is indoor, dry, not exposed to direct sunlight, high temperature or humidity.

It is recommended a clearance of at least 300mm away from objects and walls on both sides and top. Ensure the clearance behind the appliance is not less than 100mm and at least 160° clearance for the door to swing open.

Levelling the Washer (Adjustable feet)

For optimal washing performance, reduced noise and to minimise vibration, it is important to ensure the washer is completely flat and level before use. Using a spirit level, check both horizontal and vertical stability.
To adjust the feet:

1. Loosen the lock nut (A).
2. Adjust each foot (B). Turn left to raise or right to lower as necessary.
3. Once all four feet have been adjusted and the washer is completely level, tighten the lock nut (A).

Installing the Drain Hose

When placing the drain hose, ensure it is above 600mm and below 1000mm. Otherwise, the washer may not drain correctly and an error will occur. Ensure the drain hose is placed in a drain with a diameter of at least 30mm to meet minimum drainage flow requirements. Secure the drain hose in place to avoid leaking and spilling as the water drains. Do not immerse the drain hose in water.

1. Sink / Basin

2. Secure in place here

3. Bind

4. Max.1000mm
   Min.600mm

5. Drain at least 30mm diameter

Installing the water inlet hose

1. Fasten one end of the inlet hose to the tap. Ensure there is a rubber washer inside the hose before fastening. The washer prevents water leakage. 
2. Securely tighten the other end of the inlet hose to the clothes washer inlet valve. Ensure the rubber washer is inside the hose before tightening.
3. When tightening the clamping nut, apply even pressure. Do not apply too much force or twist the valve as this may damage or break the valve joint.

PLEASE NOTE
Be sure to install the inlet hose to COLD water only. Incorrect installation can reduce performance or damage the clothes washer.

PRE WASH CHECKLIST

Before starting each wash, please check the following:

Level the clothes washer by adjusting the feet.

1. Adjustable feet

Adjust the feet by turning clockwise to extend or anti clockwise to shorten.
Slightly tilt the clothes washer back to access the adjustable feet.
Ensure all four corners are flat and level to the surface it is placed on.
Ensure the clothes washer is level and stable prior to starting each wash. An unstable clothes washer can cause the drum to shake during a wash and knock the cabinet.

Install the water inlet hose

Ensure the inlet hose has been correctly installed and is securely fastened to the water mains and the inlet valve at the rear of the clothes washer.
Ensure the inlet hose has been attached to a COLD water tap only.

  Connect to a power source

NOTE: Ensure your hands are completely dry before touching the mains outlet, any electrical plugs or cables.
Ensure the clothes washer is securely plugged into the mains power supply and it is switched to the ON position.

Open the mains water supply

Ensure the water mains are in the open position and a steady water supply is available to the clothes washer.

Position the drain hose

1. Maximum 1000mm
2. Minimum 600mm

Ensure the drain hose is correctly mounted between 600 and 1000mm above the ground. The drain water may overflow if the drain hose is below 600mm or decrease flow if placed above 1000mm.

  Insert laundry and washing powder

Do not overload the clothes washer, this will effect the performance of the clothes washer. Follow the instructions on the washing powder packaging to determine the correct dose of powder for the laundry to be washed.

Before each wash, be sure to check all pockets and remove contents (keys, coins, etc.) and close any zippers to prevent damage to the clothing and the clothes washer.

CONTROL PANEL

1. Program Dial
   Turn this dial to select a wash program. Choose between Cotton, Synthetic, Wool, Underwear, Cotton Intensive, Spin and Drum Clean.

2. Spin Speed Button
   Press this button to select the spin speed. Change the spin speed by pressing this button repeatedly. Choose between No Spin, 400, 800 and 1200 RPM.

3. Temp. Button
   Press this button to select the water temperature used during a wash. Select between 20, 40, 60 and 90°C.  NOTE: When the Temp. light is off, the water temperature will be cold.

4. Start/Pause Button
   Press this button once a wash program has been selected to start the program. Once a wash has begun, press this button to pause the program. Press Start/Pause again to resume.

5. Power Button
   Press this button to switch the washer on and off. Press once to switch on. When finished a wash program, press to switch off.

WASH PROGRAM & FUNCTIONS

NOTE: The clothes washer will not start a wash cycle if the selected water level can not be reached. Please refer to Page 14 for troubleshooting instructions.

Cotton                        You can select this program with any water temperature (20°C, 40°C, 60°C, 90°C and cold).

Quick                         You can select this program with the following water temperature setting: 20°C, 40°C and cold.

Synthetic                   You can select this program with the following water temperature setting: 20°C, 40°C, 60°C and cold.

Cotton Intensive       You can select this program with any water temperature (20°C, 40°C, 6°C, 90°C and cold).

Wool                           You can select this program with the following water temperature setting: 20°C, 40°C and cold.

Spin                           You can select this program with no water temperature setting required.

Underwear                You can select this program with any water temperature (20°C, 40°C, 60°C, 90°C and cold).

Drum Clean            You can select this function and water temperature 90°C will be set automatically.

LOADING DETERGENT

To add detergent or rinse additive, pull the detergent drawer open and carefully pour in the required amount into the designated compartment. Please refer to the detergent packaging for dosage instructions according to your washing requirements. Be sure to select a detergent specifically designed for front load clothes washers (preferably low bubble).
– Main wash detergent
– Rinse additive compartment (softener, bleach, etc.)

WASH PROGRAM INFORMATION

PROGRAM

| Load(kg)| Detergent Drawer Compartment| Default Wash Temp. (°C)| Total Wash Time (min)| Default Speed (RPM)
---|---|---|---|---|---

5.0

| |

Quick

| 1.5| | | Cold| 15| 1200

Cotton Intensive

| 5.0| | | 40| 140|

1200

Spin|

5.0

| | | NA| 15| 1200

Drum Clean

| 0| | | 90| 90|

400

Cotton|

5.0

| | | 60| 130| 1200

Synthetic

| 2.5| | | 40| 105|

800

Wool|

1.5

| | | 40| 85| 400

Underwear

| 5.0| | | 40| 108|

1200

EGEND:
Detergent is required
Detergent is optional
Detergent is NOT required
PLEASE NOTE: The table above is intended as a reference guide only. Individual results may vary.

PLEASE NOTE:
Total time includes filling and draining of water. The times mentioned above are based on averages and can be effected by water pressure and drainage speed.

CLEANING & MAINTENANCE

• Always disconnect the clothes washer from the mains power and water source before performing any maintenance or cleaning of the appliance.
• For optimal performance, regular maintenance and cleaning is highly recommended.
• Regular maintenance and cleaning will extend the service life of the clothes washer.

Cleaning the outer surface (cabinet)

To clean the cabinet and control panel, use a damp cloth and wipe dry.
Note: Cleansers such as soap powder, abrasive cleaning powder, alkali cleansers, chemical cloth, thinners, alcohol, acid petroleum products and hot water should not be used to clean the washer as they may damage the painted cover and plastics.
After each wash, open the door and dry any water remaining in the drum.
Wipe the rubber seal dry and remove any detergent residue and dirt.

Cleaning the detergent drawer

1. Gently pull out the drawer and unclip (refer to image on right). The clip is at the back of the middle (rinse additive) compartment.
2. Using a damp cloth, wipe each compartment.
3. Allow to dry and replace the drawer.

Cleaning the inlet hose filter

1. Ensure the mains tap is turned to the OFF position.
2. Unscrew the inlet hose from the tap and washer.
3. Remove and clean the filter.
4. Replace the filter and inlet hose onto the tap and rear of washer.

Cleaning the drain pump filter

1. Prepare a dish or bucket to catch any excess water remaining in the drain pump. Place under drain pump before continuing.
2. Open the service panel and unscrew the drain pump cover. Drain any water into the dish or bucket from step 1. Mop up any spillage with a rag.
3. Remove any debris and obstructions from the drain pump filter.
4. Replace and tighten the drain pump cover before closing the service panel.

Clean filter

Please check the points below after maintenance:

• Is there any damage to the power lead?
• Can the power plug be inserted into the socket correctly?
• Is the power plug and/or lead heating up?
• Do the filters need cleaning?

TROUBLESHOOTING

If the clothes washer does not perform as expected, malfunctions or an alarm is sounding, please check the following list of possible solutions.
If a solution can not be found or the problem persists, please contact TECO service (refer to Page 16 ).
Do not, under any circumstance, dismantle the appliance.

LIST OF FAULTS AND POSSIBLE SOLUTIONS

• Check the power source is ON
• Check if the circuit breaker has been triggered or fuse is not burnt out
• Check the water supply is in the open position and the water pressure reaches the minimum required by the washer
• Check the inlet hose has been installed correctly
• Check the filter of the inlet valve is not blocked or obstructed
• Check if the START / PAUSE button has been pressed

Not washing|

• Check the power is on and the circuit breaker has not been tripped or the fuse burnt out
• If the minimum water level is not reached
• Check if delay start has been set

Not draining|

• Check the drain hose is not too high
• Check the drain hose is not obstructed
• Check the drain valve is not obstructed

Abnormal or not spinning|

• Check the door is completely closed
• Check that the laundry does not exceed the rated capacity
• Check the clothes washer is level
• The motor belt may be loose

The following table is a list of the fault indicators and corresponding alarms.

Status of Corresponding Indicators|

Description

| Cause|

Possible Solution

---|---|---|---

Temp 90°C

| Temp 60°C| Temp 40°C|

Temp 20°C

| | | |

Door lock

| Door is not closed properly.| Restart after the door is closed

Please call TECO service if problem persists.

| | | |

Water filling issue. Filling time exceeds 7 minutes

| Tap is not open or water flows too slow.
Inlet valve filter is blocked.
Inlet pipe is twisted.
If water is not supplied| Open the tap or wait till the water supply becomes normal.
Check inlet valve filter.
Straighten the water pipe
Check the other taps in the house.

Please call TECO service if problem persists.

| | | |

Drainage issue. Draining time exceeds 3 minutes

| Outlet hose is blocked or twisted
Drain pump is blocked| Wash and straighten outlet hose.
Wash drain pump filter

Please call TECO service if problem persists.

For all other issues and error codes, please contact TECO service (refer to Page 15).

LEGEND:
Indicator is FLASHING
   Indicator is OFF

REPAIRS, SERVICE & WARRANTY

It is hazardous for anyone installing, removing, altering, repairing, servicing, or testing.

Only an Authorised Service Person can carry out servicing or repairs to this appliance.

IF SERVICE IS REQUIRED

If you have a problem, and the problem persists after you have made the checks mentioned above, contact:
TECO Australia’s Service on 1300 660 037 (9am to 4pm AEST Mon to Fri)
For warranty details please visit www.teco.com.au

Complete and retain the following information:

Name of retailer:
Date of purchase: ____
Model No. : ____
Serial No. :
MFG code:

Please retain proof of purchase for warranty claims.

SPECIFICATIONS

Model

| TWM50FA
---|---
Rated Motor Input Power|

2100W

Classification of use

| Indoor use only
Rated Total Gross Volume (L)|

5Kg

Voltage (V)

| 230
Frequency (Hz)|

50

Washing Type

| Drum
Water Pressure|

0.05MPa – 1MPa

Max. Spin Speed

| 1200 RPM
Dimensions (mm)| Height|

850

Width

| 595
Depth|

470

Net Weight (Kg)

| 50Kg
IP rating|

IPX4

NOTE: This product is subject to continuous improvement, specifications are subject to change without prior notice.

This product was tested in accordance with AS/NZS 2040.2 and AS/NZS 6400 at washing program: Cotton 60°C, 1200rpm, which is suitable for a normally soiled load.

www.teco.com.au

CBE-PV

References

• TECO - TECO Home
• Manual-Hub.com – Free PDF manuals!

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