COSTWAY EP24950US Adjustable Bed Base User Manual

June 5, 2024
COSTWAY

USER’S MANUAL
Adjustable Bed BaseCOSTWAY EP24950US Adjustable Bed
Base

Before You Start

Please read all instructions carefully.
Retain instructions for future reference.
Separate and count all parts and hardware.
Read through each step carefully and follow the proper order.
We recommend that, where possible, all items are assembled near to the area in which they will be placed in use, to avoid moving the product unnecessarily once assembled.
Always place the product on a flat, steady, and stable surface.
Keep all small parts and packaging materials for this product away from babies and children as they potentially pose a serious choking hazard.

Parts List

All electronics and components that need to be installed are located in boxes under the foundation or attached to the frame. Before discarding the packing materials, ensure that all the parts are accounted for.COSTWAY EP24950US
Adjustable Bed Base - fig

M250F Electronics Quick Reference GuideCOSTWAY EP24950US Adjustable Bed
Base - fig 1

Installation Guide
Two people are required to set up the foundation.
NOTE: To avoid damage to the foundation, always open the carton while the bed is in the flat position.COSTWAY EP24950US Adjustable Bed Base - fig
2

  1. Open the shipping box, cut the ribbon securing accessory boxes & mattress retainer bar, and put them aside.
    Lift the folded bed frame unit out of the shipping carton carefully, and then put it on a flat floor.

  2. To install ail six legs (seven for king/CK size, see image Aon page 08), thread the bolt of the leg to the nut on the foundation frame, and tighten by hand. DO NOT OVERTIGHTEN

  3. Uncoil the input power cord (connected to the control! box’s power port) and plug it into the power supply.

  4. Uncoil the power cord and connect it to the power supply.

  5. Carefully flip the foundation over onto its legs.
    Important: Two people are required to move the foundation. Do not drag it across the floor. Do not rest the frame on its side; excessive pressure may damage the legs.

  6. Ensure that batteries are correctly installed. (No battery, you need to buy it yourself).

  7. Locate the mattress retainer bar brackets.
    Slide the left side of the mattress retainer bar into the bracket. Pull the retainer bar to the opposite bracket and secure the right side.

COSTWAY EP24950US Adjustable Bed Base - fig 8

ML250F Remote Control Instructions

COSTWAY EP24950US Adjustable Bed Base - fig 9

WARNING
Excessive use of the massage motors, over 30 minutes at a time, will cause the motor to shut down and possibly Overheat. Do not use massage for more than 30 minutes at a  time. Tum massage back on after 30 minutes of rest to prevent damage to the motors or the adjustable base.

ADJUST
ONE-TOUCH BUTTONS

| Lifts Head
---|---
| Lowers Head
| Lifts Foot
| Lowers Foot
| One touch FLAT preset position
| One touch flashlight on/off
| One-touch programmable preset positions
|  Head Massage ON/OFF

Pairing Remote
The original remote that comes in the box is already paired to the
foundation. No further action is required.
In the event that the remote is not paired with the foundation, follow the steps below.

STEP 1
Make sure the batteries work fine.
Replace them when needed.| STEP 2
Plug the power cord to the power source.
---|---
|

STEP 3
Press and hold the head lift and foot lift simultaneously, then press and hold the button on the cord of the control box for 3 seconds until you hear 2 beeps sound, the remote is then paired.![COSTWAY EP24950US Adjustable Bed Base

Synchronizing Two Bases
STEP 1
Plug A and B bases into a power source.![COSTWAY EP24950US Adjustable Bed Base

STEP 2
Make sure remote A was already paired to Base A and remote B was paired to Base B. If not, please pair them by following the pairing remote instructions on page 14.

STEP 3
Pair remote A to Base B, then base A and base B can be simultaneously operated by remote A.COSTWAY EP24950US Adjustable Bed Base - fig
14

STEP 4
For ML250F press and hold the Head Down and Foot Down buttons simultaneously for 5 seconds on remote B. The remote flashlight will turn on.
Within 10 seconds, press and hold the Head Up and Foot Up buttons on Remote A until the flashlight on Remote B starts to flash. Now both remotes should be able to operate both bases simultaneously.
NOTE: To operate the beds separately again, press the Head Up and Foot Down simultaneously on Remote B. The remote flashlight will turn on. Follow original pairing instructions on page 14 to pair to the desired base.

COSTWAY EP24950US Adjustable Bed Base - fig 15

Headboard Bracket Installation Guide
Headboard brackets are an optional accessory and are not included.
A 1/2″ (13 mm) socket and 1/2” (13 mm) crescent wrench is necessary to complete installation.

HEADBOARD BRACKET COMPONENTSCOSTWAY EP24950US Adjustable Bed Base - fig
16

STEP 1
The headboard bracket will have 2 long slots to accommodate any frame type. Align the appropriate slots on the bracket with the holes on the bed. Use bolts and nuts to secure the bracket.  Make sure the bolts are tight.COSTWAY
EP24950US Adjustable Bed Base - fig 17

STEP 2
To put the T-Bracket and Headboard Bracket together, you will need (2) bolts and (2) nuts. Slip the bolts through the holes from T-Bracket to Headboard Bracket with the head of the bolt facing outward. Use a 1/2” (13mm) socket and 1/2” (13rmm) wrench to tighten the bolts.COSTWAY EP24950US Adjustable Bed
Base - fig 18

STEP 3
You may now connect your headboard to the attachment plates using the remaining bolts and nuts to secure it to the brackets. The heads of the bolts will face outward.Use a  1/2″ (13mm) socket and 1/2” (13mm) wrench to tighten the bolts.

Troubleshooting
In the event that the power foundation fails to operate, assess the symptoms and possible solutions provided in the chart below.

SYMPTOMS

|

SOLUTIONS

---|---
Remote control
illuminates and appears to be operable, but will not activate the bed.| Verify that the power cord is plugged into a working. grounded electrical outlet. Test the outlet by plugging in another working appliance.
No features of the power foundation will activate.| Program the remote control (see the Setting Programmable Positions and Pairing Remote section of this manual for programming procedures).
Unplug the power cord. wait 30 seconds and plug back to reset electronic components.
The surge protection device or the electrical outlet may be defective. Test the outlet by plugging in another working appliance.
Verify that the connector on the wired remote control is securely attached to the control box.
The wireless remote will not illuminate.| Replace the batteries in the wireless remote.
The Head or foot section will elevate. but will not return to the horizontal (flat) position.| The bed mechanism may be obstructed. Elevate bed and check for obstruction. Remove obstruction. The Head section may be too close to the wall. The headboard may be too close to the edge of the mattress. Verify that there is enough distance between the headboard brackets and mattress. Adjust if required.
SYMPTOMS| SOLUTIONS
---|---
| Check batteries in the wireless remote control, and replace them with two (2) new AAA batteries if necessary.
| Make sure that you are following the duty cycle of the motors (do not operate more than two minutes over an 18-minute period, or
Head & Foot lift function has minor interference during operation.| approximately 10% duty cycle).
Press the lift buttons squarely and accurately.
| The wireless remote control may be experiencing common Radio Frequency Interference from other radio transmitting devices. Wait several seconds, and then try pressing the appropriate button again, See FCC Compliance Statement on page 7 of this guide.
| If the bed is located on hard surface flooring, place carpet pieces or rubber pieces (not included) under each leg.
| Using the wireless remote control, elevate the head, foot, or neck section a short distance to realign the lift/lower mechanisms with the bed support platform.
Excessive massage motor| Verify that your Power Foundation is not
noise.| positioned against a wall, nightstand, or another object that may cause vibration or noise.
| If the Power Foundation is installed over a bed frame, verify that the massage motors are not causing the bed frame (or bed frame components) to vibrate.
| Verify that the headboard attachment hardware is properly tightened (if used).
SYMPTOMS| SOLUTIONS
---|---
A clicking noise is heard under the bed when
raising or lowering.| This is normal. The lift motor relays “click” when they are engaged. No action is required.
Massage motor overheats or stops.| If the vibration motor overheats, the thermal protection will turn the motor off. Wait for 30
minutes, turn the message back on. If it does not come on, turn it off and report the situation to customer service.

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