glooko Transmitter Instructions

Glooko Transmitter
Instructions for use – for Glooko users

Find your device

| | |
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Glucose meter

| CGM| Insulin pump|

Insulin pen

Abbott
FreeStyle Freedom Lite ………………………………………………………11
FreeStyle InsuLinx ………………………………………………………………11
FreeStyle Lite ……………………………………………………………………….11
FreeStyle Optium Neo ………………………………………………………..11
FreeStyle Precision Neo ……………………………………………………..11
Precision Xtra ……………………………………………………………………….11
Precision Xceed ……………………………………………………………………11
Abbott
FreeStyle Libre ……………………………………………………………………..11
Acon Laboratories
On Call® Advanced ………………………………………………………………11
On Call® Express ………………………………………………………………….11
On Call® Express II ……………………………………………………………….11
On Call® Express Voice ………………………………………………………..11
On Call® Plus …………………………………………………………………………11
On Call® Resolve ………………………………………………………………….11
On Call® Vivid ……………………………………………………………………….11
AgaMatrix
WaveSense Jazz™ ……………………………………………………………….12
Animas
OneTouch Ping (meter) ………………………………………………………12
Animas
OneTouch Ping (pump) ……………………………………………………… 17
Vibe ………………………………………………………………………………………..17
Vibe Plus ……………………………………………………………………………….17
Arkray
GlucoCard 01 ……………………………………………………………………….12
GlucoCard Expression ………………………………………………………..12
GlucoCard Shine ………………………………………………………………….12
GlucoCard Vital ……………………………………………………………………12
GlucoCard Shine Connex ………………………………………………….12
GlucoCard Shine Express ………………………………………………….12
GlucoCard Shine XL ……………………………………………………………12
ReliOn Confirm …………………………………………………………………….12
ReliOn Premier Blu ………………………………………………………………12
ReliOn Premier Classic ……………………………………………………….12
ReliOn Premier Voice ………………………………………………………….12
ReliOn Prime ………………………………………………………………………..12
Ascensia (Bayer)
Breeze 2 ………………………………………………………………………………..12
Contour …………………………………………………………………………………12
Contour Care ………………………………………………………………………..12
Contour Fit ……………………………………………………………………………12
Contour Link …………………………………………………………………………12
Contour Next ……………………………………………………………………….12
Contour Next (Bluetooth) …………………………………………………..12
Contour Next One ……………………………………………………………….12
Contour Next EZ ………………………………………………………………….12
Contour Next Link ……………………………………………………………….12
Contour Next Link 2.4………………………………………………………….12
Contour Next USB ……………………………………………………………….12
Contour Plus ………………………………………………………………………..12
Contour Plus Blue ……………………………………………………………….12
Contour Plus Elite ………………………………………………………………..12
Contour Plus One ………………………………………………………………..12
Contour TS ……………………………………………………………………………12
Contour USB ………………………………………………………………………..12
Contour XT ……………………………………………………………………………12
Beurer
GL50 evo ……………………………………………………………………………….12
Beurer GL 44 …………………………………………………………………………12
Beurer GL 48 …………………………………………………………………………12
Beurer GL 49 …………………………………………………………………………12
Bionime
GE100…………………………………………………………………………………….13
Bioseven
lineaD ORO …………………………………………………………………………..13
Dexcom
G4 Platinum ………………………………………………………………………….16
G4 Platinum with S hare ……………………………………………………..16
G5 …………………………………………………………………………………………..16
Touchscreen Receiver (G5/G6) ………………………………………….16
Equil/Wellion
MICRO-pump ……………………………………………………………………….17
ForaCare
FORA 6 Connect ………………………………………………………………16
Diamond Mini DM30 ……………………………………………………………16
ForaCare Fora GD40 ……………………………………………………………16
GlucoRx
HCT ………………………………………………………………………………………..13
Nexus …………………………………………………………………………………….13
Nexus Mini …………………………………………………………………………….13
Q …………………………………………………………………………………………….13
i-SENS
Alphacheck Professional …………………………………………………..13
CareSens BGM/TEE2 …………………………………………………………..13
CareSens Dual ……………………………………………………………………..13
CareSens N …………………………………………………………………………..13
CareSens N POP ………………………………………………………………….13
CareSens N Voice ………………………………………………………………..13
CareSens N Premier ……………………………………………………………13
No Coding Plus …………………………………………………………………….13
TEE2+ …………………………………………………………………………………….13
iCare
Palmdoc II …………………………………………………………………………….13
Infopia
Fintetest Lite…………………………………………………………………………13
GlucoLab ………………………………………………………………………………13
Insulet
Omnipod® System ………………………………………………………………17
Omnipod® Dash™ System ………………………………………………….17
Intuity
POGO® Automatic™ …………………………………………………………….13
LifeScan
OneTouch Select Plus …………………………………………………………13
OneTouch Ultra ……………………………………………………………………13
OneTouch Ultra2 …………………………………………………………………13
OneTouch UltraEasy …………………………………………………………..13
OneTouch UltraMini…………………………………………………………….13
OneTouch Ultra Plus Reflect ………………………………………………13
OneTouch Verio …………………………………………………………………..13
OneTouch Verio Flex ……………………………………………………………13
OneTouch Verio IQ ………………………………………………………………13
OneTouch Verio Reflect ………………………………………………………13
OneTouch Verio Sync ………………………………………………………….13
Medtronic
630G ………………………………………………………………………………….17
640G ………………………………………………………………………………………17
670G ………………………………………………………………………………………17
Menarini
GLUCOCARD G+ ………………………………………………………………14
GLUCOCARD SM ………………………………………………………………….14
GlucoFix Tech ………………………………………………………………………14
Glucomen areo ……………………………………………………………………14
Glucomen areo 2K ………………………………………………………………14
Glucomen LX2 ……………………………………………………………………..14
Nipro
4SURE Smart ……………………………………………………………………….14
4SURE Smart Duo ……………………………………………………………….14
NovoNordisk
NovoPen® 6 ………………………………………………………………………….19
NovoPen Echo® Plus …………………………………………………………..19
Prodigy
AutoCode ……………………………………………………………………………..14
Roche
Accu-Chek Active ………………………………………………………………..14
Accu-Chek Aviva Combo ……………………………………………………15
Accu-Chek Aviva Connect ………………………………………………….14
Accu-Chek Aviva Expert ……………………………………………………..15
Accu-Chek Aviva Insight ……………………………………………………..19
Accu-Chek Aviva Nano ……………………………………………………….15
Accu-Chek Aviva Plus Black ……………………………………………….15
Accu-Chek Aviva Plus Silver ……………………………………………….15
Accu-Chek Compact …………………………………………………………..15
Accu-Chek Compact Plus…………………………………………………..15
Accu-Chek Guide …………………………………………………………………14
Accu-Chek Guide Me ………………………………………………………….14
Accu-Chek Instant ……………………………………………………………….14
Accu-Chek instant S ……………………………………………………………14
Accu-Chek Mobile (USB) …………………………………………………….14
Accu-Chek Nano ………………………………………………………………….15
Accu-Chek Performa …………………………………………………………..15
Accu-Chek Performa Connect ………………………………………….14
Accu-Chek Performa Insight ……………………………………………..18
Accu-Chek Performa Nano ………………………………………………..15
Accu-Chek Spirit Combo ……………………………………………………18
Roche
Accu-Chek Aviva Insight ……………………………………………………..18
Accu-Chek Performa Insight ……………………………………………..18
Accu-Chek Solo……………………………………………………………………17
Sanofi
BGStar …………………………………………………………………………………..14
MyStar Extra …………………………………………………………………………14
Tandem
t:flex ………………………………………………………………………………………. 17
t:slim ……………………………………………………………………………………..17
t:slim X2 …………………………………………………………………………………17
t:slim G4 ………………………………………………………………………………..17
Terumo
Medisafe Fit Smile ……………………………………………………………….16
Terumo
Medisafe WITH …………………………………………………………………….19
Trividia (Nipro)
TRUE METRIX ………………………………………………………………………14
TRUE METRIX AIR …………………………………………………………………14
TRUEresult ……………………………………………………………………………14
TRUEyou mini ………………………………………………………………………14
Wellion
Calla Light……………………………………………………………………………..14
Calla Mini ………………………………………………………………………………14
Galileo GLU/KET ………………………………………………………………14
Leonardo GLU/KET …………………………………………………………14
Ypsomed
Mylife Aveo ……………………………………………………………………………14

General information

Product description
Glooko Transmitter is indicated for use by health care professionals in health care facilities to transfer predefined data from home monitoring devices to a server database.
About Glooko
Glooko offers health care providers an online solution that collects and stores all their diabetes patients’ data centrally, without worrying about any software installation. No matter if the device transmits using a cable or infrared connection, all uploaded information will immediately be shown online in a secure Glooko account. All data from multiple devices will be consolidated and presented in one report.
Intended use
Glooko is a data management software intended for use in home and professional settings to aid individuals with diabetes and their healthcare professionals in review, analysis, and evaluation of device data to support an effective diabetes management program. Glooko connects to compatible medical devices and trackers to allow users to transfer their data to the Glooko system. Glooko is not intended to provide treatment decisions or to be used as a substitute for professional healthcare advice.
Warning!
Glooko does not measure, interpret, or make decisions on the data it conveys nor is it intended to provide automated treatment decisions or be used as a substitute for professional judgment. All medical diagnosis and treatment are to be performed under the supervision and oversight of an appropriate healthcare provider.
All patient medical diagnoses and treatments are to be performed under supervision of qualified healthcare professionals! Glooko is not intended to provide automated treatment decisions or to be used as a substitute for professional healthcare judgment. Glooko is not intended for emergency calls or for transmission or indication of any real-time alarms or time-critical data! Glooko is not intended as a substitute for direct medical supervision or emergency intervention.

Getting started

You will need:

1. A compatible blood glucose meter, insulin pen, insulin pump or continuous glucose monitor (CGM);
2. Glooko Transmitter;
3. A Glooko account with Population Tracker access;
4. The device upload cable specific to the diabetes device. Please note that Glooko does not provide these cables.
   If you are missing a specific cable, please contact the device manufacturer.

Quick Tips

• No network connection? Try moving the Glooko Transmitter to a new location within your clinic keeping cellular network reception in mind.
• Device isn’t uploading? Verify that the Glooko Transmitter displays “Ready to transfer” before connecting your diabetes device.

Setup of Glooko Transmitter

Setup without a cable box

1A
Connect Glooko Transmitter

| 1. Connect the power supply, as shown above, and plug it into a power outlet.
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2A
Start up

| 1. Follow the on-screen instructions to complete the setup.
2. ”Ready to transfer” will be displayed when setup is done.
Setup with a cable box

1B
Connect Glooko Transmitter and USB Hub

| 1. Place the USB hub inside the Cable box.
2. Connect the USB hub to Glooko Transmitter (using the USB cable) and plug its power supply into a power outlet.
3. Place Glooko Transmitter on top of the Cable box. Connect its power supply, as shown above, and plug it into a power outlet.

2B
Start up

| 1. Follow the on-screen instructions to complete the setup.
2. ”Ready to transfer” will be displayed when setup is done.
Note: If you want to connect Glooko Transmitter to the Internet using Ethernet (instead of the built-in cellular connection).
Plug in the Ethernet cable and Glooko Transmitter will configure itself. For further instructions see page 10.

3
Connect a diabetes device

| Each diabetes device connects in one of the following manners:
• USB cable (USB port or USB hub)
• Infrared (built-in IR receiver or for some devices a SmartPix cable).
• NFC (Near field communication)
• BLE (Bluetooth Low Energy)

Upload data
4

| Follow the specific instructions on how to upload all compatible diabetes devices on page 11-19.
Your transfer is complete when your screen turns green.

5
Sign in to your Glooko account

| For more information about using Glooko Transmitter, please refer to the:
Glooko for clinics – Quick Start Guide at https://support.glooko.com

Additional information

| If an update is ready, you can choose to restart immediately. Otherwise Glooko Transmitter will update automatically after 10 hours.
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| If the upload process was unsuccessful you will be notified. Please follow the on-screen instructions.
| More functions are available by tapping the menu icon.

Transfer Bluetooth devices

Open Glooko Transmitter menu by tapping
the menu icon.

| Select ”Transfer Bluetooth device”.|

Select the device you want to transfer and
follow the on-screen instructions.

Ethernet setup

When connecting an Ethernet cable, Glooko Transmitter will automatically try to connect to the Internet via Ethernet.
If you want to configure the Ethernet connection manually or read the MAC address, please go to:
Menu > Settings > Network settings > Ethernet settings If the configured Ethernet network is not available, Glooko Transmitter will automatically revert to cellular connection.

Compatible devices and transmission methods

Below are instructions on how to upload diabetes data from a compatible device using Glooko Transmitter. Unless explicit upload instructions are provided for the device, you simply need to connect it to the Transmitter or USB hub with its specific USB cable or via IR, Bluetooth or NFC and it will upload automatically.
You will need a Glooko account with Population Tracker access. The data uploaded using Glooko Transmitter will synchronize with your Population Tracker account, which can be accessed with your Glooko professional account login information. Internet (cellular network or Ethernet connection) is necessary for the uploaded data to synchronize to the Glooko server.
Glooko Transmitter uploads glucose data from the meters, insulin pumps, and CGMs listed below.
Please note that some of the diabetes devices may not be available in your market.
Glucose meters and CGMs – connected with USB cable

Note: If you have a USB hub connected to Glooko Transmitter, the USB hub must be powered by its own power supply.

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Blood glucose meters – with infrared connection

Set the meter in upload mode by following the instructions below. Place the glucose meter’s top end directed towards the IR window on Glooko Transmitter.
Please make sure to keep the device completely still during the upload.
Do not remove the device until the screen displays: Transfer complete!

Glucose meters & CGMs – connected with Bluetooth or NFC

![glooko Transmitter

• FIGURE 21](https://manuals.plus/wp-content/uploads/2022/12/glooko- Transmitter-FIGURE-21.jpg)

CGMs – connected with USB cable

Note: If you have a USB hub connected to Glooko Transmitter, the USB hub must be powered by its own power supply.

Insulin pumps – connected with standard USB cable

Note: If you have a USB hub connected to Glooko Transmitter, the USB hub must be powered by its own power supply.

Insulin pumps – with infrared connection

For the Animas pumps, please make sure the pump is suspended and the screen is illuminated when transmission begins. The screen does not need to remain illuminated during the full transmission.
Keep the pump completely still, and do not remove the pump until the screen displays: Transfer complete!

Animas
OneTouch Ping (pump)
Vibe
Vibe Plus

1. Suspend the pump. (MAIN MENU, scroll to Suspnd/Resum and press OK; Suspend is highlighted).
2. Press OK.
3. Place the pump with its back towards the IR window on the Transmitter.
4. When the transmission is finished:
   Resume pump (MAIN MENU, scroll to Suspnd/Resum and press OK; Resume is highlighted). Press OK.

Insulin pumps – connected with infrared cables
Compatible infrared cables

Roche Accu-ChekSmart Pix cable

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Roche Accu-Chek
Smart Pix 2 cable

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Roche
Accu-Chek Aviva Insight
Accu-Chek Performa Insight

Smart Pix 2
Note! Connect the handset of your pump with a micro USB cable to the Smart Pix 2.

1. Connect the Smart Pix 2 cable to Glooko Transmitter and wait for the blue indicator on the Smart Pix 2 to start flashing slowly.
2. Connect the handset to the Smart Pix 2 with a micro USB cable.
3. In the handset menu select Connect to PC and press OK.
4. Ensure that the pump is within reach of the handset.
5. The blue indicator on the Smart Pix 2 is on while the data is being transmitted from the device to the Smart Pix 2.
6. The blue indicator turns itself off and both Smart Pix 2 and device emit a sound to signal that the data is being transmitted from the Smart Pix 2 to Glooko Transmitter. Do not disconnect the Smart Pix 2 yet!
7. Wait for Glooko Transmitter to confirm the upload was successful.

Roche
Accu-Chek Spirit Combo

Smart Pix or Smart Pix 2
Note! Smart Pix software version 3.02 or higher is required when using Smart Pix.

1. Connect the Smart Pix to Glooko Transmitter and wait for the blue indicator on the Smart Pix to start flashing slowly.
2. Put the pump in Data Transfer Mode (stop the pump and enter the Data Transfer Menu).
3. Place the pump with its IR window towards the Smart Pix. The blue indicator signals the data is being transmitted to the Smart Pix.
4. Wait for the blue indicator to start flashing slowly again or stop flashing altogether.
5. The data is now being transmitted from the Smart Pix to Glooko Transmitter. Do not disconnect the Smart Pix yet!
6. Wait for Glooko Transmitter to confirm the upload was successful.

Insulin pumps – connected with NFC

Terumo
Medisafe WITH

1. Make sure the main menu is showing on the remote control for the pump.
2. Place the remote control on the NFC pad on top of Glooko Transmitter – and follow the on-screen instructions.
   Please note that the transmission symbol on the back of the remote control needs to be aligned with the center of the NFC pad on Glooko Transmitter.

Insulin pens – connected with NFC

NovoNordisk
NovoPen® 6
NovoPen Echo® Plus

Place the connected pen on the NFC pad on top of Glooko Transmitter – and follow the on-screen instructions.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

FCC RF Radiation Exposure Statement Caution: To maintain compliance with the FCC’s RF exposure guidelines, place the product at least 20 cm from nearby persons.
The following information applies to Glooko Transmitters with serial numbers starting with 21 (e.g. S21XXXXXX) or lower (e.g. S20XXXXXX, S19XXXXXX, etc.).
Technical specifications

Output: 12V DC, 2.0A, LPS

Glooko AB
Nellickevägen 20
SE-412 63 Göteborg
SWEDEN

| Glooko Inc
411 High Street
Palo Alto, CA 94301
USA|

Support
support@glooko.com
https://support.glooko.com
1-800-206-6601

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The following information applies to Glooko Transmitters with serial numbers starting with 22 (e.g. S22XXXXXX) or higher (e.g. S23XXXXXX, S24XXXXXX, etc.).
Technical specifications

Output: 12V DC, 2.0A, LPS

Glooko Inc
411 High Street
Palo Alto, CA 94301
USA

| Glooko AB
Nellickevägen 20
SE-412 63 Göteborg
SWEDEN|

Support
support@glooko.com
https://support.glooko.com
1-800-206-6601

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IFU-0038-00-EN 22 Glooko Transmitter for Glooko Users
www.glooko.com
© 2022 Glooko Inc.

Documents / Resources

| glooko Transmitter [pdf] Instructions
GTM400, 2ACSCGTM400, Transmitter
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