Miele HS16 Canister Vacuum Cleaner Instruction Manual

June 3, 2024
Miele

Miele HS16 Canister Vacuum Cleaner

Miele HS16 Canister Vacuum Cleaner

READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE

This vacuum cleaner complies with current safety requirements. Inappropriate use can, however, lead to personal injury and damage to property. To avoid the risk of accidents and damage to the vacuum cleaner, please read the operating instructions carefully before using it for the first time. They contain important information on its safety, operation and maintenance. Keep these operating instructions in a safe place and pass them on to any future user.
Always disconnect the vacuum cleaner from the power supply when you have finished using it, before changing any accessories, as well as for maintenance work and cleaning. Turn the vacuum cleaner off and unplug it.

Correct use

  • This vacuum cleaner is intended for cleaning flooring in domestic households and similar residential environments.
  • This vacuum cleaner can be used for all normal cleaning of carpets, rugs and hard flooring.
  • This vacuum cleaner is not intended for outdoor use.
  • The vacuum cleaner must only be used to vacuum dry floor surfaces. Do not use on people and animals. Any other usage, modification or alteration is not supported by the manufacturer and could be dangerous.
  • Persons which lack physical, sensory or mental abilities or experience with the machine should not use it without supervision or instruction by a responsible person.

Safety with children

  • Danger of suffocation! Ensure that any plastic wrappings, bags, etc. are disposed of safely and kept out of the reach of children.

  • Do not allow the vacuum cleaner to be used as a toy. Close attention is necessary when used near children. WARNING
    To reduce the risk of fire, electric shock or injury:

  • Check the voltage rating of the vacuum cleaner before connecting the power cord to an electrical outlet. Your power source should correspond with the voltage rating plate located on the underside of the vacuum. Use only household AC outlets. Never use DC power sources. If you are not sure of your home’s voltage supply, consult a qualified electrician. Connecting the vacuum cleaner to a higher voltage than indicated in these instructions may result in damage to the vacuum cleaner or injury.

  • To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other.) This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not alter the plug in any way.

Technical safety

  • Before using the vacuum cleaner and its accessories, check for any visible signs of damage. Do not use a damaged appliance.
  • Ensure that the connection data on the data plate of the vacuum cleaner (voltage and frequency) match the household power supply. Without modifications, the vacuum cleaner is suited for 50Hz or 60Hz.
  • The electrical outlet must be fitted with a 15 A fuse.
  • Reliable and safe operation of this vacuum cleaner can only be assured if it has been connected to the electricity supply.
  • The socket on the vacuum cleaner must only be used for the Miele Electrobrushes listed in these operating instructions.
  • The Miele Powerbrush is a motor driven accessory for use only with Miele vacuum cleaners. For safety reasons, the vacuum cleaner must not be used with an Powerbrush produced by another manufacturer.
  • Repairs must only be performed by an authorized service agent in accordance with national and local safety regulations. Unauthorized repairs could cause injury or machine damage. Otherwise the warranty will be void.
  • Do not pull or carry the vacuum cleaner by the power cord, and be careful not to damage the cord when withdrawing the plug from the socket. Keep the cord away from sharp edges and do not let it get pinched, for example, under a door. Avoid running the vacuum cleaner over the cord. This could damage the cord, plug or socket. The appliance must not be used if any of these have suffered damage.
  • Do not use the vacuum cleaner if the power cord is damaged. If the power cord is damaged it must be replaced together with the cord reel. For safety reasons this must only be done by Miele Technical Service or a Miele authorized service technician.
  • When vacuuming, in particular fine dust, e.g. sawdust, sand, plaster, flour, talcum powder etc., electrostatic charges build up naturally. Under certain conditions these charges will be released. To avoid the unpleasant effects of these discharges, a metal inlay has been incorporated into the underside of the handle. Please make sure that you keep your hand in constant contact with this metal strip during vacuuming.
  • Repairs should only be carried out by a Miele-authorized service technician. Repairs and other work by unqualified persons can cause considerable danger to users.
  • Defective components should be replaced by Miele original parts only. Only with these parts can the manufacturer guarantee the safety of the appliance.

Cleaning

  • Do not let the vacuum cleaner, the Electrobrush, the telescopic wand and the suction hose get wet.
  • The Electrobrush, telescopic wand and suction hose contain electrical wires. The plug connectors must not come into contact with water – damp cleaning of these items is therefore not permitted.
  • Clean only with a dry cloth or slightly damp cloth when disconnected from the power supply. Exception: ­
    • Dust container / fine dust container: only clean these parts with water and a small amount of liquid dish soap, then dry carefully.
    • ­ Fine dust filter: do not clean the inside of the fine dust filter. Rinse the outside under running cold water. Do not use soap. Do not use any sharp or pointed objects and do not brush the fine dust filter. After cleaning, leave the fine dust filter to dry for a minimum of 24 hours before placing it back in the fine dust container. ­
    • Pre-filter / filter frame: clean these parts under running cold water. Do not use soap. Do not use any sharp or pointed objects. Dry these parts carefully after cleaning. Proper use Do not use the vacuum cleaner without the dust container, pre-filter, fine dust container and fine dust filter fitted.

Proper use

  • Do not vacuum up anything which has been burning or smoking, e.g., cigarettes, ashes or hot ash, whether glowing or apparently extinguished.
  • Do not use the vacuum cleaner to vacuum up any water, liquid or damp dirt. Wait until any freshly cleaned or shampooed rugs or carpets are completely dry before attempting to vacuum.
  • Do not use the vacuum cleaner to vacuum toner dust. Toner, such as that used in printers and photocopiers, can conduct electricity.
  • Do not vacuum up any flammable or combustible liquids or gases and do not vacuum in areas where such substances are stored.
  • Do not vacuum at head height and do not let the suction get anywhere near a person’s head. Accessories
  • To avoid the risk of injury when vacuuming with a Miele Powerbrush or Turbobrush, do not touch the rotating roller brush.
  • It is not advisable to vacuum directly with the handle, i.e., without an accessory attached, as the rim could get damaged and you could hurt yourself on sharp edges.
  • Only use accessories with the “ORIGINAL Miele” logo on them. Otherwise the manufacturer cannot guarantee the safety of the product.

California Proposition 65

THE FOLLOWING WARNING IS REQUIRED BY THE STATE OF CALIFORNIA FOR CALIFORNIA RESIDENTS ONLY:
WARNING: Cancer and Reproductive Harm www.P65Warnings.ca.gov.

 Appliance description

Miele HS16 Canister Vacuum Cleaner Appliance
description

  1. SES 121 Suction hose
  2. Vacuum cleaner carrying handle
  3. Foot switch for cable rewind
  4. ComfortClean button
  5. Power cord
  6. Upholstery nozzle
  7. Fine dust container with fine dust filter
  8. Wheels
  9. Crevice nozzle
  10. Park system for pauses during vacuuming
  11. Suction power selector
  12. On/ ① foot switch
  13. Dust container carrying handle
  14. Filter frame
  15. Dust container
  16. Pre-filter
  17. Pre-filter handle
  18. Dust container release mechanism
  19. Electrobrush (either SEB 217 / EB02, SEB 228 / EB03 or SEB 236 / EB01, depending on model)
  20. Release buttons
  21. SET 220 telescopic wand
  22. Telescopic suction wand release button
  23. Electrobrush On/Off button
    xComfort handle
    U nderneath – Park system for storage (not shown)

Caring for the environment

Disposal of the packing material
The cardboard box and packing materials protect the appliance during shipping. They have been designed to be biodegradable and recyclable. Ensure that any plastic wrappings, bags, etc. are disposed of safely and kept out of the reach of children. Danger of suffocation!
Disposal of your old appliance
Before disposing of your old appliance, remove the fine dust filter and dispose of it with your household waste. Electrical and electronic appliances contain valuable materials. They also contain certain substances, compounds and components which are essential for the proper functioning and safe use of the equipment. Handling these materials improperly by disposing of them in your household waste can be harmful to your health and the environment. Therefore, please do not dispose of your old appliance with your regular household waste.
Instead, use the official collection and disposal points provided by local authorities, dealers or Miele, in order to dispose of and recycle electrical and electronic appliances. You are legally responsible for deleting any personal data on the old appliance you wish to dispose of. Please ensure that your old appliance is kept away from children until removal.

References to illustrations

The illustrations referred to in the text are shown on the fold-out pages at the end of these Operating Instructions.

Electrobrush operating instructions

Your vacuum cleaner is equipped with an Electro brush as standard. Please read the separate operating instructions supplied  with the Electro brush before using it for the first time.

Preparing for use

**Attaching the suction hose (Fig. 01)

**

  • Insert the hose connector into the suction socket on the vacuum cleaner until it clicks into position.

**Disconnecting the suction hose (Fig. 02)

**

  • Press the release buttons at the side of the hose connector, and lift the hose from the socket.

Connect the Comfort handle to the telescopic wand (Fig. 03)
Insert the Comfort handle into the telescopic wand until

  • it clicks into position. Press the release button to separate the individual sections from each other. Adjusting the

**telescopic wand (Fig. 04)

**

  • One part of the telescopic wand is fitted inside the other so that the tube can be adjusted to suit your preferred height for comfortable vacuuming, the maximum height, however, is until the end stop.
  • Press the release button and adjust the telescopic wand to the desired height.

**Connecting the telescopic wand to the Electro brush (Fig. 05)

**

  • Insert the telescopic wand into the Electro brush until it clicks into position.

Using the Electrobrush

Please observe the flooring manufacturer’s cleaning and care instructions.

Depending on the model, your vacuum cleaner will be fitted as standard with one of the following Electrobrushes. ­

  • Electrobrush SEB 217 ­
  • Electrobrush SEB 228
  • ­ Electrobrush SEB 236

The Electrobrush is particularly suitable for the intensive vacuuming of carpets which are subject to hard wear.

Please note that the Electro brush should not be used to vacuum deep pile rugs and carpets or valuable hand-knotted rugs and carpets, e.g., Persian and oriental rugs, etc. or long piled rugs and carpets. There is a risk of the threads being pulled out.

Do not use the Electrobrush SEB 217 Electro to clean highly variable or uneven floors. The base plate might come into contact with the floor and cause damage.

For further information on use and maintenance please refer to the separate instructions supplied with the Electrobrush. **Connecting the telescopic wand to the floorhead/floorbrush (Fig. 06)

** (included as standard depending on model)

  • Push the telescopic wand into the suction nozzle and turn it clockwise or counter-clockwise until it clicks into position.
  • To detach these parts from each other, press the release button and pull the telescopic wand out of the suction nozzle, twisting it slightly as you do so.

**Using the reversible floorhead (Fig. 07)

** (included as standard depending on model)

Please be sure to observe the flooring manufacturer’s cleaning and care instructions.

The floor head can be used for vacuum cleaning carpets and rugs. It is especially suitable for cleaning hard flooring which is not susceptible to scratching.
Adjusting the floor head (Fig. 07)

Vacuum carpets and rugs with the brush retracted: 14

  • Press the foot switch .
    Clean hard flooring which is not susceptible to scratching, and flooring with gaps or deep crevices in it with the brush protruding:

  • Press the foot switch .

**Using the accessories supplied (Fig. 08)

**

  1. Crevice nozzle
    For cleaning in folds, crevices or corners.

  2. Upholstery nozzle
    For cleaning upholstery, mattresses, cushions, curtains, covers, etc.

  3. Dusting brush with natural bristles,
    included in loose form For cleaning base boards as well as ornate, carved and particularly sensitive objects. The head can be swiveled to adjust to the best angle.
    The crevice nozzle and the upholstery nozzle are located in holders at the rear of the vacuum cleaner.

**Reversible floorhead (Fig. 09)

** (included as standard depending on model) For general use and also for vacuuming the stairs.

****For safety reasons when vacu-uming stairs, it is best to start at the bottom of the stairs and move upwards.

Floorbrush Parquet Twister with swiveling head (SBB 300-3) (included as standard depending on model) This brush is

Floorbrush Parquet Twister with swiveling head (SBB 300-3)
(included as standard depending on model) This brush is suitable for a variety of hard floor surfaces and has a swivel joint enabling it to get into awkward corners.
Floorbrush Parquet Twister XL with swiveling head (SBB 400-3)
(included as standard depending on model) With natural bristles for quickly vacuuming smooth hard floors and small gaps.

Use

Power cord

**** Unwind the cord completely to aid the vacuum in dissipating heat. Do not pull or carry by the cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. Do not run  the appliance over the cord. Keep the cord away from heated surfaces .Do not unplug by pulling the cord. To unplug grasp the plug, not the cord. This appliance is equipped with a power cord reel. Hold the plug when rewinding onto cord reel. Do not allow plug to whip when rewinding.

**Unwind the power cord (Fig. 10)

**

  • Pull the power cord out to the required length (max. cord length approx. 21 ft / 6.5 m)
  •  Insert the plug into the electrical socket.

**** If vacuuming for longer than 30 minutes, the power cord must be pulled out all the way. Otherwise there is a danger of overheating and damage.

**Rewinding the power cord (Fig. 11)

**

  • Unplug the power cord from the socket.
  • Step on the cord rewind foot switch.
    The power cord will then retract itself into the vacuum cleaner

If you do not want the cord to retract  completely into the vacuum cleaner you can deactivate this function. To do this, take hold of the end of the cord while rewinding it and give it a short pull when you want the rewinding to end.

Turning the vacuum cleaner on and **off (Fig. 12)

**

  • Press the On/Off foot control .
  • Selecting the suction power The suction power can be adjusted to suit the type of flooring being cleaned. Reducing the power lowers the amount of effort required to maneuver the floor brush.
    The vacuum cleaner has symbols on the controls which indicate the type of use the settings are suitable for.
     Curtains, lightweight fabric
    Deep pile carpets, rugs and runners
    Low pile carpet and rugs
    Hard flooring and heavily soiled carpets and rugs (also for cleaning upholstery and mattresses with the upholstery nozzle)

If the suction seems too high when using the Electrobrush/floorhead, reduce the suction until the Electrobrush/floorhead is easier to maneuver.

**Rotary dial (Fig. 13)

**

  • Turn the rotary selector to the suction power setting you require. During vacuuming
  • When vacuuming, pull the vacuum cleaner behind you on its wheels. You can stand it upright for vacuuming stairs and curtains, etc.

****When vacuuming, in particular fine dust, e.g. dust, sand, plaster, flour, etc., electrostatic charges build up naturally. Under certain conditions these charges will be released. To avoid the unpleasant effects of these discharges, a metal inlay has been incorporated into the underside of the handle. Please make sure that you keep your hand in constant contact with this metal strip during vacuuming (Fig. 14).

If you are vacuuming a large amount of dust at once, the Comfort Clean self cleaning function should be started manually either during a vacuuming pause or immediately afterward. This enables the vacuum cleaner to achieve the very best cleaning performance again right away (see “Maintenance – Starting the ComfortClean self-cleaning function manually”).
Switching the Powerbrush on and off **(Fig. 15)

** To use the Electrobrush, it has to be switched on additionally to the vacuum cleaner.

  • To do this, press the On/Off button
  • on the Comfort handle. This means that you can switch the Electrobrush off during vacuuming and the vacuum cleaner will continue to operate using suction only, e.g. when moving from vacuuming a fitted carpet to a high quality rug, for example.

Parking, transport and storage

**Park system for pauses during vacuuming (Fig. 16)

**

(cannot be used with the Electro brush SEB 236)
The park system allows you to conveniently park the suction wand and floorhead during pauses.

  • Slot the floorhead into the parking attachment on the vacuum cleaner.

If your vacuum cleaner is on a sloping surface, e.g., a ramp, retract the telescopic suction wand fully.

**Park system for storage (Fig. 17)

**

****Always disconnect the vacuum cleaner from the power supply when you have finished using it. Remove the plug from the socket.

  • Stand the vacuum cleaner upright.

It is a good idea to retract the telescopic suction wand fully.

  • Slot the floor head downwards into one of the parking attachments on either side of the vacuum cleaner (the parking attachments cannot be used with Electro brushes SEB 228 and SEB 236).
    This makes the vacuum cleaner easier to carry or store.

****For safety reasons, do not lift the vacuum cleaner using the dust container carrying handle.

Maintenance

****Always switch off the vacuum cleaner for maintenance work and unplug the power cord from the wall socket

Emptying the dust container

**(Figs. 18 – 23)

Miele HS16 Canister Vacuum Cleaner Maintenance
Miele HS16 Canister Vacuum Cleaner Maintenance  **

  • Empty the dust container before the dust has reached the max marking on the dust container.
  • Pull the dust container handle upward.
  • Remove the dust container upward

The contents of the dust compartment can be disposed of with the normal household trash, providing it contains general household dust only.

  • Hold the dust container close to the trash can so that as little dust billows out as possible.
  • Press the yellow release button on the bottom of the dust container. The flap will open and the dust will fall out.
  • Close the flap firmly. It should click into place.
  • Insert the dust container down into the vacuum cleaner so that it audibly clicks into place.
  • Push the handle down.
Cleaning the dust container

Clean the dust container as required.

  • Clean the dust container using water and liquid dish soap.
  • Dry the dust container carefully
Cleaning the filter frame

(Figs. 24 + 25)
Miele HS16 Canister Vacuum Cleaner Maintenance
Miele HS16 Canister Vacuum Cleaner Maintenance
A removable filter frame is located in the dust container. This should be cleaned if it is obviously dirty.

  • Place the emptied and open dust container on its front.
  • Release the filter frame and remove it.
  • Empty the filter frame and

****Do not use detergent! Do not use any sharp or pointed objects! Dry the filter frame carefully!

Place the dry filter frame in the dust container so that it audibly clicks into place.

Cleaning the fine dust filter

The fine dust filter is equipped with a self-cleaning function. When a specified degree of soiling is reached, the vacuum cleaner switches off automatically for approx. 20 seconds and carries outa cleaning process. You will hear this process running. The Comfort Clean button on the vacuum cleaner lights up yellow.

Starting the Comfort Clean self-cleaning function manually

(Fig. 26)
Miele HS16 Canister Vacuum Cleaner Maintenance

If you are vacuuming a large amount of dust at once, the Comfort Clean self cleaning function should be started manually either during a vacuuming pause or immediately afterward. This enables the vacuum cleaner to achieve the very best cleaning performance again right away

  • With the vacuum cleaner switched on, press the Comfort Clean button for at least two seconds. The vacuum cleaner is switched off automatically for approx. 20 seconds and a cleaning process is carried out which results in operational noise. The Comfort Clean button on the vacuum cleaner lights up yellow. The vacuum cleaner will then switch back on automatically and will operate with the previously selected setting. We also recommend emptying and cleaning the fine dust container once or twice a year (see “Frequently asked questions – Cleaning the fine dust filter manually”).
When to change the thread catchers?

(only possible for models with a reversible floor head included as standard) The thread catchers on the suction inlet of the reversible floor head can be replaced. Check them from time to time and replace them if the pile has worn down.

How to replace the thread lifters

(Fig. 27)
Miele HS16 Canister Vacuum Cleaner Maintenance

  • Use a suitable screwdriver to remove the thread lifters from the slots.
  • Install new thread lifters.
Cleaning the roller on the All TeQ floor head

(Fig. 28)
Miele HS16 Canister Vacuum Cleaner Maintenance

(depending on model) Clean the roller on the floorhead if required.

  1. Release the bearing (with bayonet fitting) using a coin.
  2. Press the bearing out, and remove.
  3. Remove the roller.
  4. Remove any threads and hair, replace the roller and refit the bearing, locking it back into position.

Replacement parts are available from your Miele dealer or through Miele Technical Service.

Cleaning and care

****Always switch off the vacuum cleaner before cleaning it and unplug the power cord from the outlet.

Vacuum cleaner and accessories
The vacuum cleaner and all plastic accessories can be cleaned with a commercially available cleaner suitable for
plastic.

Follow the special cleaning instructions for the dust container and filter
frame in “Maintenance” and for the fine dust filter, the pre-filter, and the fine dust container in “Frequently asked questions”.

****Do not use abrasive cleaning agents, glass cleaning agents, allpurpose cleaners, or oil-based conditioning agents.

****Do not let the vacuum cleaner get wet. If moisture gets into the vacuum cleaner, there is a risk of electric shock.

Frequently Asked Questions

With the help of the following guide minor faults in the performance of the machine, some of which may result from incorrect operation, can be remedied without contacting the Service Department. Time and money will be saved because a service call will not be needed.
This guide may help you to find the reason for the fault, and how to correct it.

Problem Possible cause and solution
The vacuum cleaner turns off automatically. A temperature limiter

switches the vacuum cleaner off automatically if it gets too hot. This can occur when the airways are blocked by bulky objects.

  • Switch the vacuum cleaner off immediately using the On/Off foot switch ①. Switch off at the outlet and unplug it.

After removing the cause of the fault, wait for approxi- mately 20–30 minutes to allow the vacuum cleaner to cool down. It can then be turned on again.

The ComfortClean but- ton lights up in yellow.| The vacuum cleaner carries out an automatic cleaning process which you can hear running.

  • Wait for approx. 20 seconds until this cleaning process has finished.

The ComfortClean but- ton lights up in red.

The vacuum cleaner switches itself to the lowest power setting.

| The dust container is full.

  •  Empty the dust container.

The pre-filter is dirty.

  • Clean the pre-filter (see “Frequently asked ques- tions – Cleaning the pre-filter”).

The fine dust filter is dirty.

  • Clean the fine dust filter at the next available op- portunity (see “Frequently asked questions – Cleaning the fine dust filter manually”).

Cleaning power is re- duced.| The pre-filter is dirty.

  • Clean the pre-filter (see “Frequently asked ques- tions – Cleaning the pre-filter”).

The fine dust container is full.

  • Empty and clean the fine dust container at the next available opportunity (see “Frequently asked questions – Cleaning the fine dust filter manually”).

Frequently asked questions

Cleaning the pre-filter

****Always switch off the vacuum cleaner before attempting to rectify a fault and unplug it.

(Figs. 29 + 30) The pre-filter is located at the rear of the vacuum cleaner.

Miele HS16 Canister Vacuum Cleaner Cleaning the pre-
filter
This should be cleaned if it is obviously dirty.

  • Remove the dust container.
  • Release the handle of the pre-filter and remove the pre-filter.

Rinse the pre-filter under cold running water.

****Do not use detergent! Do not use any sharp or pointed objects! Dry the pre-filter carefully

  • Replace the dry filter in the dust container and lock the handle

  • Reinsert the dust container in the vacuum cleaner. Cleaning the fine dust filter manually (Figs. 31 – 36)
    Miele HS16 Canister Vacuum Cleaner Cleaning the pre-
filter
    Miele HS16 Canister Vacuum Cleaner Cleaning the pre-
filter
    Miele HS16 Canister Vacuum Cleaner Cleaning the pre-
filter
    Miele HS16 Canister Vacuum Cleaner Cleaning the pre-
filter
    Miele HS16 Canister Vacuum Cleaner Cleaning the pre-
filter
    Miele HS16 Canister Vacuum Cleaner Cleaning the pre-
filter
    Allow a drying time of 24 hours.

  • Remove the dust container.

  • Release the fine dust container in the direction of the arrow and remove it.

  • Run a little water into the opening at the top of the fine dust container.

  • Gently shake the fine dust container back and forth. This will rinse out the dust.

  • Shake the water out of the opening.

  • Release the top so that the marking is pointing to the  symbol.

  • Carefully lift the fine dust filter up and out of the fine dust container.

  • Clean the outside of the fine dust filter under cold running water.

****Do not clean the inside of the fine dust filter.
Do not use detergent. Do not use any sharp or pointed objects and do not brush the fine dust filter. After cleaning, allow the fine dust filter to dry for a minimum of 24 hours.

  • Cleaning the fine dust filter manually

  • Clean the fine dust container with water and mild detergent.

  • Dry the fine dust container carefully.

  • Insert the dry fine dust filter into the dry fine dust container so that the marking is pointing to the symbol.

  • Lock the top into place so that the marking is pointing to the  symbol.

  • Reinsert the fine dust container in the vacuum cleaner and lock it into place.

  • Reinsert the dust container in the vacuum cleaner

Technical Service

Contact in case of fault

In the event of a fault which you cannot remedy yourself, please contact your Miele dealer or Miele Technical Service.

Contact information for Miele Technical Service can be found at the end of this document.

Warranty

For more information about warranty conditions, please contact Miele Technical Service.

Optional accessories

Please be sure to observe your flooring manufacturer’s cleaning and care
instructions.

Only use genuine accessories with the “ORIGINAL Miele” logo on them. This will ensure that the suction power of the vacuum cleaner is optimally maintained, and the best possible cleaning result can be achieved.
Please note that faults and damage caused by use of accessories which  do not bear the “ORIGINAL Miele” logo are not covered by the vacuum cleaner guarantee.

Purchasing accessories
Original Miele accessories are available from the Miele Web store, Miele and your Miele dealer.
Ordering the correct accessories
Original Miele accessories are identified by the “ORIGINAL Miele” logo on the packaging.

Floor tools / Brushes
AllergoTeQ floorhead (SBDH 285-3)
This floor brush is suitable for daily hygienic cleaning of all floor surfaces. The level of cleanliness of the floor shows in a color “traffic light” display when vacuuming.
TurboTeQ Turbobrush (STB 305-3)
This brush is ideal for cleaning shortpile carpet.
Parquet Twister floorbrush with swiveling head (SBB 300-3)
With natural bristle for vacuuming smooth hard floors and small gaps
Floorbrush Parquet Twister XL with swiveling head (SBB 400-3)
With natural bristles for quickly vacuuming smooth hard floors and small gaps.

Other accessories
Turbo Mini hand turbo brush (STB 101
For vacuuming upholstery, mattresses or car seats, etc.
Universal brush (SUB 20)
For dusting books, shelves, etc.
Radiator brush (SHB 30)
For dusting radiators, narrow shelves and crevices.
Mattress tool (SMD 10)
For vacuuming upholstery, mattresses, cushions, curtains, covers, etc.
Crevice nozzle, 12″ (300 mm) (SFD 10)
Extra long crevice nozzle for cleaning in folds, crevices and corners.
Crevice nozzle, 22″ (560 mm) (SFD 20)
Flexible crevice nozzle for vacuuming hard to reach places.
Upholstery nozzle, 7 1/2″ (190 mm) (SPD 10)
Extra wide upholstery nozzle for cleaning upholstered furniture, mattresses and pillows.
Turbo Mini hand turbo brush (STB 101
For vacuuming upholstery, mattresses or car seats, etc.
Universal brush (SUB 20)
For dusting books, shelves, etc.
Radiator brush (SHB 30)
For dusting radiators, narrow shelves and crevices.
Mattress tool (SMD 10)
For vacuuming upholstery, mattresses, cushions, curtains, covers, etc.
Crevice nozzle, 12″ (300 mm) (SFD 10)
Extra long crevice nozzle for cleaning in folds, crevices and corners.
Crevice nozzle, 22″ (560 mm) (SFD 20)
Flexible crevice nozzle for vacuuming hard to reach places.
Upholstery nozzle, 7 1/2″ (190 mm) (SPD 10)
Extra wide upholstery nozzle for cleaning upholstered furniture, mattresses and pillows.

LIMITED WARRANTY – VACUUM CLEANERS USA

What This Warranty Covers and For What Period The Coverage Extends
Miele, Inc. (hereinafter “Miele”) warrants to the original purchaser of this product, living in the United States of America, who purchased their vacuum from a Miele Authorized Dealer:
a. That this product, including all of its Miele authorized parts is free of defects in material and workmanship.
b. That this product, if found to be defective within the stated warranty period, will be repaired free of charge to the consumer (both parts and labor) by an authorized Miele service agent.
c. The warranty period for vacuum cleaners, with the exception of “HomeCare” sub-models, is as follows:
The warranty period for all “HomeCare” sub-model types is 5 (five) full years from the date of purchase, while the Triflex HX1 HomeCare is 3 (three) full years from the date of purchase.

Vacuum Series Term
Classic Series Canister Vacuums 1 year
Swing Series H1 Vacuums 1 year
Compact Series Canister Vacuums 2 years
Scout Robotic Vacuums 2 years
Triflex HX1 Series Cordless Vacuums 2 years
Complete Series Canister Vacuums 3 years
Dynamic Series Upright Vacuums 3 years
Blizzard Bagless Series Canister Vacuums 3 years

e. This warranty only applies while the product remains within the United States, and is null and void in any other US territories, possessions, or foreign countries.
Commercial Use
Vacuum cleaners other than the Scout RX1 and Scout RX2 used for commercial purposes will be warranted for a period of six (6) months from the date of purchase. There is no warranty for the Scout RX1 or Scout RX2 used for commercial purposes. Thereafter this Limited Warranty shall be null and void.
What is not covered by this Warranty
This warranty does not cover damage or defects caused by or resulting from repairs, service or alterations to the product or any of its parts or accessories which have been performed by service centers or repairmen not authorized by Miele, or damage or defects caused by negligence, accident, abuse, misuse, improper or abnormal usage or maintenance of the product, its parts or accessories, or damages caused by the use or installation of non- genuine Miele parts Ordinary wear and tear or cosmetic damage (scuffs, scratches, gouges, dents, etc.) shall not be considered a defect in materials or workmanship.
Exclusion of Other Warranties
Except for the limited warranty provided herein, Miele disclaims any and all other express warranties with respect to the product. Any warranty of merchantability or fitness for a particular purpose is limited in its duration to the term ofthe limited warranty provided herein.  Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Limitation of Liability for Special, Incidental or Consequential Damages
Miele will assume no liability, or other obligation with respect to any personal injury or property damage resulting from the use of a vacuum cleaner, or its accessories, replacement parts, etc., which has not been purchased from, or serviced by an Authorized Miele Dealer. Any purchaser who obtains a vacuum cleaner, accessories, replacement parts, etc., from someone other than an Authorized Miele dealer proceeds at their own risk. Miele specifically disclaims any and all liability, whether directly or by way of indemnity, for special incidental, consequential or other damages, whether based on breach of contract, tort, strict or product liability, or any other legal theory.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
Special State Laws
This Limited Warranty gives you specific legal rights; you may have other rights, which vary, from state to state.
Service
For service under this Limited Warranty, or to find an Authorized Miele Dealer in your area, please visit the “Find a
Miele Partner Near You” section at Mieleusa.com.
Effective Date: July 20, 2020
©2020 Miele, Inc.

References

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