MEDIFY AIR MA-18 Air Purifier with H13 True HEPA Filter Instruction Manual

MEDIFY AIR MA-18 Air Purifier with H13 True HEPA Filter

IMPORTANT SAFETY INSTRUCTIONS

IN ORDER TO AVOID ANY DAMAGE TO YOU, OTHERS OR PROPERTY, FOLLOW THE FOLLOWING SAFETY PRECAUTIONS:
IF THE POWER CORD OR UNIT DOES NOT WORK, CONTACT MEDIFY CUSTOMER SERVICE IMMEDIATELY.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING – TO REDUCE THE RISK OF BURNS, FIRE, ELECTRICAL SHOCK, OR INJURY TO PERSONS:

•  Do not touch power plug with wet hands. Wet hands can cause an electrical shock. Never touch with wet hands.
• Do not take apart or modify unit without authorization. Taking apart or modifying without authorization may cause personal injury or unit malfunction.
• Do not damage power line and socket. Do not bind wires when you use the unit. It may cause an electrical shock, a short circuit, or a fire to happen if you use broken wires. Forbidden to cut, scratch, refit, distort, twist or pull power lines. Do not put any heavy products on top of wires or sockets.
• Prohibited use beyond power. Can only use a 220v unit with a 220v power supply. Can only use a 110v unit with a 110v power supply. You can break or ruin the circuit boards if you plug into a 220v power supply.
• Turn off the power before cleaning machine. Unplug before cleaning to avoid electrical shock or unit turning on accidentally.
• Do not put bars or metal products nearby air outlet or openings. If metal bars touch inside of machine it can cause electrical shock.
• Regularly clean power plug. Do not allow dust to accumulate on power plug. This can damage insulation and cause a fire accident to occur. Pull out the power plug and clean with dry cloth (do not use wet cloth). If not planning to use the machine for any extended period of time, unplug it for safety reasons.
• Please insert the plug completely into the power socket before starting the air purifier. If not, this may cause an electrical shock and overheating, even a fire accident. Do not use damaged plug or loose socket.
• Keep machine dry. Or else it may cause electrical shock or a fire accident to happen.
• Do not use air purifier in a greasy area. This machine should not be used as ventilating or air evacuating equipment.
• Do not use the air purifier in the room with fumigation type pesticides. Chemical residue could be accumulated
• inside the machine and then released, causing harm. The room should keep ventilated thoroughly after you use an insecticide and then start to use air purifier.
• Do not use solvents like benzene, diluent, etc. to clean the air purifier. This can cause the air purifier to break, to become damaged, or short circuit, which can lead to an electrical shock or even a fire accident happening.
• Keep machine away from volatile substances or flammable items. Otherwise, that could cause a fire to occur.
• Do not use air purifier in high temperature or humid conditions. These situations may cause current damage, an electrical shock, or a fire accident to happen.
•  If you use the air purifier in a room with an electric heater, ensure proper ventilation. Otherwise, there could be a buildup of carbon monoxide, which can cause serious harm or death. The air purifier will NOT remove carbon monoxide from the air.
•  Be careful when removing the plug from the power socket. Do not pull wires which may cause a short circuit or damage to wires, to avoid a possible fire accident or an electrical shock.
•  BEFORE USING THIS PRODUCT, PLEASE MAKE SURE TO REMOVE THE PLASTIC COVERING FROM ALL THE FILTERS.
• Please turn off the power immediately in case of any of the following situations:
  • Malfunction of any switch
  • Circuit failure
  • Abnormal heating of wires or plugs
  • Any burnt smell, abnormal sound, or shock
  • Any other malfunction

UNIQUE FEATURES & SPECIFICATIONS

GENUINE MEDIFY TRUE HEPA H13 FILTRATION SYSTEM

• TRUE HEPA H13 FILTRATION
  Removes up to 99.9% of airborne particles as small as 0.1 microns, such as allergens, pollen, dust, germs, pet dander, odors, mold spores, and smoke from air that passes through the filter.

• CARBON ODOR FILTRATION
  Reduces household odors and VOCs (volatile organic compounds)/gases as shown by independent laboratory testing.

• PRE-FILTER
  Captures large particles.

3 SPEEDS
Low, medium, and high speeds.

REPLACE FILTER INDICATOR
Illuminates when it is time to replace the filter.

FILTER PURIFICATION

1. PRE FILTER
   Removes hair, fibers, and large particles like dander.

2. TRUE HEPA H13 FILTER
   The high-efficiency H13 TRUE HEPA filter is tested to removed 99.9% of particles down to 0.1 microns. This higher grade of HEPA filter easily catches pollen, dust mites, and other tiny airborne particles you can’t see.

3. ACTIVATED CARBON FILTER
   Substantial carbon filter with carbon pellets remove toxic odors, smoke, and formaldehyde.

TECHNICAL DATA

• Voltage: 110-120 V AC 60 Hz
• Rated power: 35 W
• Noise level: <59 dB(a)
• Room size: up to 140 sq. ft.
• Unit dimensions: 11.2″H x 8.4″W x 8.4″D
• Unit weight: 5.3 lbs.

**COVERAGE AREA**
Up to 660 sf every 60 minutes, up to 330 sf every 30 minutes, 165 sq. ft every 15 minutes.
Based on average CADR for pollen, smoke, and dust when operating at fan setting 3. Assumes closed room with 8 ft. ceiling.

CONTROL PANEL

HOW TO USE

POWER ON/OFF
In standby mode, tap the “Power ON/OFF” button and the unit will turn on. To resume standby mode, hold down this button for 3 seconds.

FAN SPEED ADJUSTMENT
Once unit is turned on, the fan speed will default to low. To control fan speed, press “Power ON/OFF” button again. Each time this button Is tapped, the fan speed will cycle through the following: low speed, medium speed, high speed, low speed, etc.

NEGATIVE ION SWITCH
Press to turn on the negative ion function. Press again to turn off this function.

FILTER INSTALLATION

INSTALLING FILTER SET
All filters must be used together. Do not disassemble filter set.

1. Remove filter cover at the bottom of the air inlet. Press  firmly and turn left in the direction indicated by the arrow to remove the bottom cover.

2. Remove the filter, which is enclosed in the plastic bag.

3. Remove the plastic bag.

4. Re-insert the filter. Re-attach the filter cover and turn right to lock it in place.

FILTER REPLACEMENT

FILTER REPLACEMENT INDICATOR
This monitors the filter and notifies you when the filter must be replaced. When this light turns on, please turn off the unit and replace the filter. After replacement is complete, press and hold the Reset button for 3 seconds. The unit will beep, the filter replacement sensor will reset, and the reminder light will turn off.

1. Take the filter out from the air purifier, as shown in Figure A.
2.  Remove the packing bag of the new filter, as shown in Figure B.
3. Put the new filter inside the air purifier and reconnect the bottom cover, as shown in Figure C.
4. Plug in the power cord and turn on the air purifier.
5. Press and hold the Filter Replacement Indicator button for 3 seconds. The filter reset indicator light will turn off. This means the unit is successfully reset. The unit will begin counting down from 2,000 hours.

ATTENTION

• Please remove all packaging on the filters before use.
• Do not use the air purifier without filters.
• When replacing the filter, you must reset the filter replacement indicator.

CLEANING AND MAINTENANCE

Please make sure to pull out the power plug before cleaning the unit. Do not immerse machine in water or any other liquid. Do not use abrasive, corrosive or flammable products to clean any parts of the unit. The unit uses composite filters, so filters cannot be washed.

CLEANING THE AIR PURIFIER
Clean the air purifier regularly to prevent the dust accumulation.

1. Use soft and dry cloth to remove the dust from the air purifier.
2.  Use soft and dry cloth to clean the outlet and inlet of the air purifier.

TROUBLESHOOTING

Unit will not operate

| Filter cover not installed correctly| Remove bottom cover and re-install

Bottom cover not locked in place

| Check that the bottom cover is turned into locked position

Power supply for plug

| Pull out the plug and plug it back into unit
Incorrect power plug or wire| Contact customer service

Fan does not work

| Machine doesn’t turn on| Plug it in and turn it on
Motor is not working| Contact customer service
Machine on uneven ground| Move it to even and flat ground
Loose or foreign particles inside| Contact customer service
Filter packaging is not removed| Remove plastic covering from filters
Motor is loose| Contact customer service

Performance issues

|

The filter needs to be replaced

| Replace the filter with genuine Medify Air replacement filters for best performance
Air intake or outlet is blocked| Contact customer service
Filter packaging not removed| Remove the packaging from filters
Not enough space surrounding the unit| Ensure 10-inches distance between sides of air intake and that distance to air outlet is not less than 8 in.
Lack of filter or filter is not properly installed| Make sure all filters are placed in the order in accordance with instructions
Coverage area questions| Check whether room area surpasses coverage area estimates

WARRANTY INFORMATION

If you have any additional questions, please contact customer service. All names and trademarks are property of Medify Air. Our company reserves the right to change the product at any time, without prior notice, and the company has no obligation to adjust any products supplied earlier. Please refer to the detailed warranty terms below. To register for the lifetime warranty, please fill out the attached form and mail it to:
Medify Air
1325 SW 30th, Avenue
Deerfield Beach, FL 33442
Or complete the lifetime warranty registration available on our website (preferred method):
www.medifyair.com

LIFETIME WARRANTY
Medify guarantees your Medify Air Purifier to be free of defects in material or workmanship for a lifetime period, provided you have completed and returned your warranty registration to Medify Air within the first 30 days of purchase, and that the filters are replaced with original and genuine Medify Air replacement filters at least once every three to four (3-4) months or after 2,500 hours of use. Within the first 30 days, Medify Air will replace the defective unit at no charge to you and reimburse you for any shipping charges. After 30 days, Medify Air’s obligation and liability under this Lifetime Warranty is dependent on your use of our genuine filters, purchased on our website or from our authorized resellers, which can be found on our website. Prohibited use beyond power. Can only use a 220v unit with a 220v power supply. Can only use a 110v unit with a 110v power supply. You can break or ruin the circuit boards if you plug a 110v plug into a 220v power supply.
Our Lifetime Warranty remains in effect as long as:

1. You submit your warranty registration to Medify Air within 30 days of purchase.
2. You change filters with genuine and original Medify Air replacement filters at least once every three to four (3-4) months or after 2,500 hours of use (whichever comes first).
3. You use a proper power supply based on voltage: 110-120 V (North America & Japan) or 220-240 V (all other regions).
4. There is no evidence of tampering, mishandling, neglect, accidental damage, modification, and/or repair done to the Medify Air purifier by anyone other than authorized Medify Air service personnel.
5. Your air purifier is operated in accordance with the provided instructions.

References

• Reports
• Home Air Purifier with HEPA Filters | Room Air Cleaners

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