Donerton Power Q20 Pro Headphones User Manual

June 7, 2024
Donerton

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Donerton Power Q20 Pro Headphones

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Donerton Power Q20 Pro Headphones

Thank you very much for purchasing a Donerton product.
About the latest products, discount coupons, free items, Please visit the following website: https://motasttech.com/ If you need support, You can also email us:maggiechiu527@gmail.com

Sketch map of the product

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Sketch map of wearing

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Turn on and off

  1. When using it for the first time, please take the headphone out of the charging box and tear off the protective film. When putting the earphoneback in the charging compartment, the earphone will start charging and shut down automatically. When the headset is taken out of the charging compartment, the headset will automatically turn on.
  2. If press and hold the multifunction for 2 seconds, the headset will turn on.
    If press and hold the multifunction key for 3 seconds, it will turn off.

Wearing Steps

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The Way to pair

Pair with smartphones /tablets

  1. Press mfb (multi-function button) continuously for 2 seconds to turn on, then turn on until the blue light can be seen.
  2. The headset flashes red and blue alternately (pairing mode)
  3. Turn on the settings of the phone/tablet — Bluetooth — turn on Bluetooth — search —Power Q20 Pro — pairing / connection— play music.

The way to pair with computer/Laptop
Turn on the computer settings—devices-Bluetooth and other devices—turn on Bluetooth—add Bluetooth or other devices—search for Bluetooth devices—Power Q20 Pro-pairing / connection —play music.
Note: If the computer does not have Bluetooth, please insert the Bluetooth adapter. Download the Bluetooth driver and then use it normally.

Pair with echo do
Open alexa app–settings–add new devices–Bluetooth–new pairing–search devices–Power Q20 Pro–pairing / connection—play music.

How to reset?
If put the headset in the charging compartment, it will automatically shut down and start charging. If remove the headset,it will automatically turn on, and the reset is complete.

How to charge the headset?
Put the headset in the charging compartment, it will automatically shut down and start charging.
If the charging compartment lights up green, the charging compartment is charging the headset. 2.When the headset is fully charged, the red light on the headset will go out.

Charge the charging compartment

  1. Please use the mobile phone adapter to charge the charging compartment, you can also use the computer USB cable or other USB interface charger for charging.
  2. The green flashes to indicates that the charging compartment is being charged.

The Operation of Multi-function Button

Th e Function Th e Operation.
Turn On 1.Take out the headset from the charging compartment, the headset

will automatically turn on.

2.Press any one of the multi-function buttons on the left and right sides for 2 seconds and the power will automatically turn on, then you will hear a prompt tone for booting.

Turn Off| 1.Put the headset in the charging compartment, the headset will turn off automatically. 2.Press any one of the multi-function buttons on the left and right sides for 4 seconds and the power will automatically turn off, then you will hear a shutdown prompt tone.
Reject| Double-click any one of the multi-function buttons on the left and right.
Answer/ Hang Up| If there is a calling, press any one of the multi-function buttons on the left and right, the call is answering; press again, the call hangs up.
Play Music/Stop| Press any one of the multifunction buttons on the left and right.
Previous Song/Volume +| Long press for 2 seconds is the previous song, short press for volume “+”
Next Song/Volume –| Long press for 2 seconds is the next song, short press for volume “-“
Voice Assistant| In standby status,  press any one of the left and right multi-function buttons for 2 seconds to start the Siri voice assistant.

Specification

Version V5.1
Support Bluetooth A2DP.AVRCP.HFP.HSP.EDR
Communication Distance ≥10m
Frequency Band 2.402GHz-2.480GHz
Electrical Impedance 162Ω±15%
Standby Time 250 Hours
Calling Time 10 Hours
Music Playing Time 10 Hours
Headphone Battery Capacity 100mAh
Charging Compartment Battery Capacity 950mAh
Headphone Charging Time 1 Hour
Charging Time of Charging Compartment 1-2 Hour

Waterproof specifications

Life waterproof (Sweating, raining, washing face, showering, etc., swimming in water, etc. Are expect)
Please note that the Bluetooth signal of the mobile phone cannot be transmitted in water

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About the mobile phone transmission distance as shown

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Notices:

  1. Please do not disassemble/reassemble the product to avoid malfunction or fire.
  2. Please avoid contact with corrosive liquids to avoid damaging the product.
  3. Do not put it under extreme temperatures, such as below 10 degrees Celsius or above 60 degrees Celsius.
  4. Keep away from children or pets.
  5. Do not let the headset touch sharp objects, otherwise it will be scratched easily.
  6. Please do not use the product in thunderstorm weather to avoid damage or electric shock.
  7. If you do not use it for more than 1 month, please charge and maintain it regularly for safe operation.
  8. Because the Bluetooth headset signal cannot be transmitted in water, swimming and diving will cause the signal to be disconnected or interrupted.

Why can’t I search for Bluetooth? Why can’t I connect Bluetooth?

  1. The distance of Bluetooth is 10m, please make sure there are no obstacles. Besides, the phone needs to be close to the headset.
  2. If any other mobile phone or device has been connected to the headset, please unpair it first.
  3. Please restart the Bluetooth device and try to reset the headset.

Why is there no sound from the headset?
Or why is the concert disconnected?
Please check the mobile phone network is normally work, the network speed is not slow, and the music is being loaded. Please check whether your phone is connected to two audio devices at the same time. Press and hold the multifunction key twice to exit the connection. The distance of Bluetooth is 10m, please make sure there are no obstacles. Besides, the phone needs to be close to the headset. If the surrounding environment is interfered or the magnetic field is too strong, Bluetooth signal transmission will be affected. Open the interface of the phone’s Bluetooth, click on contact pairing, delete the pairing record, search for Bluetooth, and pair again.
You can restart the phone or reset the headset.

What should I do if there is no sound in my left or right earphone?
Reset the headset firstly, restart the phone, delete the connection history, search and then pair again.
If it still doesn’t work, follow these steps:

  1. Take out two headphones from the charging compartment, press and hold the multifunction button for 4 seconds.

  2. Press and hold the multifunction keys of the two headphones for 5 seconds until the red and blue lights flash alternately and then release.

  3. Double-click the multifunction key on the right ear, wait for 3-5 seconds, the headset will automatically connect.
    When the blue light of the other headset flashes slowly, it means that the two headsets are successfully paired.

  4. The red and blue lights of the other headset flash alternately, that means they enter the pairing state, and are requesting pairing with the mobile phone.

  5. Delete the connection record, check and then re-pair.

Why does the headset turn off automatically?
Make sure that the headset has enough power. In addition, the headset will automatically disconnect the Bluetooth connection for 10 minutes, put the headset back into the charging compartment, press and hold the multi-function key for 2 seconds to turn on the headset.

Why can’t charge the charging compartment?

  1. Make sure that the charging cable or mobile phone charger is in good condition and connected properly.
  2. Poor contact is possible. Use your fingers to press the left and right earphones, and fully connect the charging contacts of the left and right earphones to the charging case.
  3. The charging contacts of the left and right earphones may be dirty, dusty or sweaty. When putting back the charging case for charging, please wipe with alcohol or cloth.
  4. Please wipe off the sweat and put it back in the charging box for charging, the indicator light will lights up.
  5. If you hear “Battery Low”, please charge the headset. When the LED display number of the charging box reaches “10”, please charge the charging box. Be careful not to exhaust the power in the headphones and charging case, because that may shorten the life of the built-in lithium battery.

High-quality headphones, in order to extend the service life, please refer to the following instructions:

  1. Please keep this product away from high temperature, high humidity and corrosive environment.
  2. Please prevent this product from being hit, dropped, bent, soaked, etc.
  3. Please do not disassemble the earphone or the charging stand.
  4. Please do not allow this product to be overcharged all the time, this will reduce the service life.
  5. If it causes any discomfort or pain, please stop using this product outright.
  6. Please use a DC 5V-1A adapter certified by a regulated manufacturer.

Repeated charging and discharging the headset will cause the battery performance to decrease over time, which is normal for all rechargeable electronic products.

Package list:

  1. Bluetooth headset*2
  2. Charging stand*1
  3. USB charging line*1
  4. Additional ear caps*2
  5. The manual*1
  6. The cloth of wiping*1

Notice: If you encounter any problems not listed above, please contact us by email, we will reply within 24 hours.

Email: maggiechiu527@gmail.com

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FAQ’S

Is Donerton a good brand?

The Donerton’s are another excellent pair of wireless listening tech, utilizing Bluetooth 5.0 technology just like the EDYELL’s. These also feature a charging-case-centered design, meaning you can listen to the earbuds and only have to return them to the charging case with their own battery power goes low.

How do I connect power to my Q20 Pro headphones?

Press and hold the multifunction keys of the two headphones for 5 seconds until the red and blue lights flash alternately and then release. Double-click the multifunction key on the right ear, wait for 3-5 seconds, the headset will automatically connect.

Is the power Q20 Pro waterproof?

Donerton POWER Q20 PRO Waterproof Wireless Sports Headphones Instruction Manual. Thank you very much for purchasing a Donerton product.

What is the difference between Power Q20 and Power Q20 Pro?

Power Q20 is a headset, Power Q20 Pro is a headset+bluetooth.

How can I change the language of the voice prompt?

Press and hold the multifunction key for 3 seconds to enter the language selection interface. Then press the mfb to select the language. Press and hold the multifunction key for 3 seconds to exit.

How do I charge my q20 Pro power?

Put the headset in the charging compartment, it will automatically shut down and start charging. If the charging compartment lights up green, the charging compartment is charging the headset. When the headset is fully charged, the red light on the headset will go out.

How do I reset my Q20 pro?

After that place both earbuds in its charging box, now pick both again and connect with Q20 pro option. see less You have to reset it. To reset these earbuds firstly power off both earbuds by holding its button for few seconds for each one.

What happens if you overcharge Q20 headphones?

When it exceeds the minimum voltage of the protection board, it stops discharging. The charging principle is the same. Basically, there will be no problem with overcharge and over-discharge. If the Bluetooth headset battery is really overcharged, you can’t charge it.

Why is only one side of my headphones working?

Scroll down the menu and tap on [Accessibility]. Then tap [Hearing enhancements]. You will see a toggle switch for [Mono audio]. Ensure the toggle switch is set to [Off].

Can I use Donerton headphones for swimming?

You should wearing them in the shower, swimming pool, or even in the rain. If you have headphones Pro they might be water-resistant but they don’t stay that way forever, So you’re always better off safe than sorry.

How do you fix wireless headphones that won’t turn on?

Make sure your device’s Bluetooth is turned on.
Unpair all devices connected to your headset.
Restart your smartphone or laptop.
Delete your headset from your device and rediscover it.
Make sure your headset is in close proximity to your device.
Charge your headset and your device.

Why are my headphones not turning on?

If the power on the headphones is not turning on, the battery may not be inserted correctly or the battery may need to be replaced. Check the following items to troubleshoot this issue.
IMPORTANT: If model-specific information is needed to complete any of the steps, refer to the instructions supplied with the product.

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Donerton Power Q20 Pro Headphones
www://donertontech.com/

References

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