Simer 3075SS Automatic Booster Pump Owner’s Manual

Simer 3075SS Automatic Booster Pump

Important Safety Instructions

SAVE THESE INSTRUCTIONS – This manual contains important instructions that should be followed during installation, operation, and maintenance of the product. Save this manual for future reference.

This is the safety alert symbol. When you see this symbol on your pump or in this manual, look for one of the following signal words and be alert to the potential for personal injury!

DANGER   indicates a hazard which, if not avoided, will result in death or serious injury.

WARNING indicates a hazard which, if not avoided, could result in death or serious injury.

CAUTION indicates a hazard which, if not avoided, could result in minor or moderate injury.

NOTICE addresses practices not related to personal injury.
Keep safety labels in good condition. Replace missing or damaged safety labels.
Make workshops childproof; use padlocks and master switches; remove starter keys.

General Safety

1. To avoid risk of serious bodily injury and property damage, read the safety instructions carefully before installing this pump.
2. Follow local and/or national plumbing, building and electrical codes when installing the pump. Use rigid pipe when installing this pump.
3. WARNING Hazardous pressure. The pump body may explode if used to boost pressure above 100 psi (689 kPa). Do not use this pump with inlet pressure greater than 50 psi (345 kPa). If not already in the plumbing system, install a pressure relief valve in the pump discharge line capable of passing the full pump flow at 100 psi (689 kPa). If local code requires installation of a pressure relief valve capable of handling the full pump flow at a pressure less than 100 psi (689 kPa), follow the code requirements.
4. A low pressure safety cutoff switch is recommended to shut off power to the pump in case of low discharge pressure due to interruption of the incoming water supply, broken pipe, etc.
5. Never run the pump dry. To do so can damage internal parts, overheat pump (which can cause burns to people handling or servicing pump), and will void warranty
6. WARNING Risk of fire or explosion. To avoid risk of fire and explosion, Pump Water Only with this pump. Do not pump flammable liquids or chemicals. Do not use the pump near gas pilot lights or where chemical or gas fumes are present. Use of an electric pump with liquids other than water or in an atmosphere containing chemical or gas fumes may ignite those liquids or gases and cause injury or death due to an explosion and/or fire.
7. WARNING  Risk of burns. If water is trapped in the pump during operation it may turn to steam. Trapped steam can lead to an explosion and burns. Never run the pump with the outlet closed or obstructed.
8. WARNING  Risk of burns. Do not touch an operating motor. Modern motors can operate at high temperatures. To avoid burns when servicing the pump, allow it to cool for 20 minutes after shutdown before handling.

Electrical Safety

The pump is supplied with a 3-conductor grounding type cord. Connect only to a properly grounded, GFCI protected outlet. Do not lift the pump by the electrical cord.
WARNING Hazardous voltage. Can shock, burn or cause death. Ground the pump before connecting to a power supply. Disconnect the power before working on the pump, motor or tank.

• The pump and controller are non-submersible. Keep the motor dry at all times. Do not wash the motor. Do not immerse. Protect the motor from wet weather.
• If using an extension cord, use only an approved indoor/outdoor, 3-wire, 14GA, grounding type cord. Do not allow any part of the cord or the receptacle ends to sit in water or in damp locations.
• Unplug the pump before servicing. To avoid fatal shock, proceed as follows if the pump needs servicing.
• Disconnect the power to the pump outlet box before unplugging the pump. After the plug is pulled, let the pump cool for 20 minutes before attempting to work on it.
• Take extreme care when changing fuses. To reduce the chance of fatal electrical shock, DO NOT stand in water or put your finger in the fuse socket.
• Ground the electrical outlet box.
• Plug the pump and the controller into a Ground Fault Circuit Interrupter (GFCI) protected grounded outlet only.

Warranty

Retain Original Receipt For Warranty Eligibility

Limited Warranty
This Limited Warranty is effective June 1, 2011 and replaces all undated warranties and warranties dated before June 1, 2011.
SIMER warrants to the original consumer purchaser (“Purchaser” or “You”) that its products are free from defects in material and workmanship for a period of twelve (12) months from the date of the original consumer purchase. If, within twelve (12) months from the original consumer purchase, any such product shall prove to be defective, it shall be repaired or replaced at SIMER’s option, subject to the terms and conditions set forth herein. Note that this limited warranty applies to manufacturing defects only and not to ordinary wear and tear. All mechanical devices need periodic parts and service to perform well. This limited warranty does not cover repair when normal use has exhausted the life of a part or the equipment.
The original purchase receipt and product warranty information label are required to determine warranty eligibility. Eligibility is based on purchase date of original product – not the date of replacement under warranty. The warranty is limited to repair or replacement of original purchased product only, not replacement product (i.e. one warranty replacement allowed per purchase). Purchaser pays all removal, installation, labor, shipping, and incidental charges. For parts or troubleshooting assistance, DO NOT return product to your retail store. Contact SIMER Customer Service at 1-800-468-7867.
Claims made under this warranty shall be made by returning the product (except sewage pumps, see below) to the retail outlet where it was purchased or to the factory immediately after the discovery of any alleged defect. SIMER will subsequently take corrective action as promptly as reasonably possible. No requests for service will be accepted if received more than 30 days after the warranty expires. Warranty is not transferable and does not apply to products used in commercial/rental applications.

Sewage Pumps
DO NOT return a sewage pump (that has been installed) to your retail store. Contact SIMER Customer Service. Sewage pumps that have seen service and been removed carry a contamination hazard with them. If your sewage pump has failed:

• Wear rubber gloves when handling the pump;
• For warranty purposes, return the pump’s cord tag and original receipt of purchase to the retail store;
• Dispose of the pump according to local disposal ordinances.

Exceptions to the Twelve (12) Month Limited Warranty

Product

|

Warranty Period

---|---
BW85P, M40P| 90 days
2115, 2300, 2310, 2330, 2943, 2955, 2956, 2957, A5500| 2 Years
4” Submersible Well Pumps, 2945, 2958, 2975PC, 3075SS, 3963, 3984, 3995| 3 Years
Pre-Charged Pressure Tanks, 3985, 3986, 3988, 3989, 5910, 5950, 5955, 5965, 5975| 5 Years

General Terms and Conditions; Limitation of Remedies

You must pay all labor and shipping charges necessary to replace product covered by this warranty. This warranty does not apply to the following: (1) acts of God; (2) products which, in SIMER’s sole judgement, have been subject to negligence, abuse, accident, misapplication, tampering, or alteration; (3) failures due to improper installation, operation, maintenance or storage; (4) atypical or unapproved application, use or service; (5) failures caused by corrosion, rust or other foreign materials in the system, or operation at pressures in excess of recommended maximums.
This warranty sets forth SIMER’s sole obligation and purchaser’s exclusive remedy for defective products.
SIMER SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT DAMAGES WHATSOEVER. THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE FOREGOING WARRANTIES SHALL NOT EXTEND BEYOND THE DURATION PROVIDED HEREIN.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to You. This warranty gives You specific legal rights and You may also have other rights which vary from state to state.

General Information • Installation

Use the Ace-In-The-Hole Automatic Booster Pump to boost city water pressure. Plumbing connections are described in this manual.

General Information

• Pump only clean water with your Ace-In-The-Hole Automatic Booster Pump. To avoid clogging the pump and damaging the shaft seal, do not pump water containing solids, foreign material, sand, silt, or abrasives.

• If you are boosting the pressure from a well pump, be sure that the system check valves are tight. If the system pressure drops when the well pump is not running, the Automatic Booster Pump may start and cycle. Excessive or rapid cycling may damage the motor and will void the warranty.

• Do not use pipe joint compound on pump ports; use only PTFE tape to seal the threads. Pipe joint compound will damage the controller materials.
  NOTICE: The priming plug has an O-ring already installed and does not require sealing.

• Tighten all the piping joints to the pump hand tight plus 1-1/2 turns (not more). Overtightening may break the pump and will void the warranty.

• Pipe and fittings to the pump should be at least nominal 1” diameter. Pipe or fittings less than 1” in diameter will reduce performance and may damage the pump through cavitation.

• Make sure that there are no air leaks or air pockets in the suction pipe. An air leak in the suction pipe may draw air in, although no water leaks out. Air leaks and air pockets will prevent the pump from priming properly, and can substantially reduce its performance.

• The pump mount should be level, solid, as near as possible to the water source, and protected against excess moisture and flooding.

• Use the shortest possible run for piping and the smallest possible number of fittings. Long pipe runs and numerous fittings increase friction and reduce the flow of water.

• Support the weight of the piping and pump.

• Do not allow the pump, pressure controller, or any system components to freeze. Freezing will damage the pump and void the warranty.

• Periodically inspect the pump, pressure controller, and system components

NOTICE: Local code may require a pressure relief valve or pressure regulator.
CAUTION  Risk of leaks and flooding. Do not use this pump with inlet pressure less than 10 psi (70 kPa) or greater than 50 psi (345 kPa).

Figure 1 – Do Not Run the Pump With Inlet Shut Off

WARNING Pressure hazard and risk of explosion. This pump can develop high pressure when operated with the discharge shut off or obstructed. For safe operation, we recommend the following:
If not already in the plumbing system, install a pressure relief valve in the pump discharge line capable of passing the full pump flow at 100 psi (689 kPa). If local code requires installation of a pressure relief valve capable of handling the full pump flow at a pressure less than 100 psi (689 kPa), follow the code requirements. Run the relief valve discharge to a floor drain or other drain that will give adequate runoff.

Installation

CAUTION  Risk of flooding. Be sure that all plumbing and fittings are rated to withstand the system pressure which you expect the pump to generate.

1. Decide what’s the best place to install the pump.
   Think about these things:
   • it must be near the main water supply line
   • the pump must be accessible
   • the power cord must reach a power outlet
   • the controller’s LED lights must be visible
   • ease of plumbing
   • space saving
   NOTICE: Installation of a low pressure safety cutoff switch on the pump discharge is recommended (and may be required by your local code) to shut off the power in case of low discharge pressure (caused by broken pipe, etc.).

2. Mount the pump on a solid base in the location you have decided on.

3. Choose a time that will allow you to shut off the water to the household while you install the Automatic Booster Pump.

4. Shutoff the main water supply valve to the household.

5. Open any faucet to relieve water pressure in the plumbing. Once the water pressure is relieved, close the faucet.

6. READ STEP 6 COMPLETELY BEFORE STARTING WORK. You must remove a length of pipe from the main water supply line to allow installation of elbows for the Automatic Booster Pump. The locations of the cuts must take into consideration the size of the elbows being used, the length of the threads in threaded joints or the overlap in glued or soldered joints, etc.. Position the elbows in line with the pump suction and discharge threads. There may be some water leakage while cutting the pipe. Remove any burrs or shavings caused by the cutting tool.
   NOTICE : Galvanized pipe may not need to be cut.
   If there is a union close to the pump location, disassemble the union and remove (unscrew) pipe back past the pump location. Have new lengths of pipe cut and threaded to allow for the pump installation.
   NOTICE: Both female suction and male discharge ports have 1” NPT threads. Depending on your type of connection and the size of your home’s piping, you may need to install adapters on the ports.

7. Once the short piece of pipe is removed, the piping above the cut can be drained to prevent water mess. Place a pail under the opening going to the household. Open the highest faucet in the system to let in air so the water can fall out of the pipes into the pail. Once it’s drained, close the faucet.

8. Install the elbows in the main water supply line. Point them toward the pump. CAUTION Risk of burst hose and flooding. Do not install with flexible hoses. Use only rigid piping that meets code.

9. Install piping from elbows to pump including a union in each line, an elbow in the discharge line, and a check valve in the pump suction line. The arrow on the check valve must point to the pump suction (see Figure 2). If not already in the plumbing system, install a pressure relief valve in the pump discharge line capable of passing the full pump flow at 100 psi (689 kPa). If local code requires installation of a pressure relief valve capable of handling the full pump flow at a pressure less than 100 psi (689 kPa), follow the code requirements. A low pressure safety cutoff switch should also be installed in the discharge line, and may be required by your local codes.

10. With all pipe and fittings installed and sealed, turn on the main water supply slowly to pressurize the system and check for leaks. If any leaks appear, turn the main valve off, open a faucet to relieve the pressure, and repair the leak. Repeat this step until there are no leaks in the system.

11. Open a faucet to release the air from the pipes and allow water to flow. When a steady stream of water flows out of the faucet, the pump is full of water and fully primed. Close the faucet.
    
    Figure 2: Typical household booster installation. Purchase plumbing fittings separately. Consult code for relief valve/pressure regulator requirements.

12. Before continuing with the installation, see the manual sections titled Electrical Connections, Automatic Pressure Controller, Normal Operation, and When Does The Pump Stop Operating for detailed information on how the system functions.

13. At this point, you can plug in the pump for the first time. When you plug in the power cord, the pump will start and run for a few seconds.

14. When the pump stops running (after it shuts off automatically), the system is at the boosted pressures. Inspect the pipe and fittings again for water leaks. If any leaks appear, unplug the pump, turn the water main valve off, open a faucet to relieve the pressure and repair the leak. Repeat this step until there are no leaks in the system.
    
    Figure 3: Typical bypass piping needed to allow removal of pump for repair without shutting down household water system.

Installation • Operation

Electrical Connection

WARNING Hazardous voltage. Risk of dangerous or fatal electric shock. Plug the pump into a 115 Volt, 60 Cycle, Ground Fault Circuit Interrupter (GFCI) protected grounded outlet only. The pump is equipped with a 3-wire grounded cord and plug. Do not modify or remove the plug. Make sure the outlet meets the National Electric Code or the Canadian Electrical Code, as applicable. To avoid dangerous electrical shock hazard, keep the cord dry at all times. See Figure 2.

Automatic Pressure Controller

The Automatic Pressure Controller mounts on the pump. It protects against:
• Run-dry operation;
• Frequent starts caused by small water losses in the system;
• Pressure drop.
The Automatic Pressure Controller features the following LEDs and controls:
– ‘Power on’ LED: indicates that the unit is electrically connected and that voltage is present. The pump is ready to operate.
– ‘Pump on’ LED: indicates that the pump is running and actually pumping water.
– ‘Failure’ LED: indicates that no water is detected coming into the pump.
– ‘Restart’ button: resets any safeties which have tripped and allows the pump to restart.

Figure 4 – Automatic Booster Pump Control Panel

Normal Operation Of The Automatic Booster Pump

WARNING  Risk of burns. NEVER run the pump dry. Running the pump without water may cause pump to overheat and cause burns to persons handling the pump. It may also damage the impeller and may damage the seal, causing leaking or flooding, and will void the  warranty. Fill the pump with water before starting it. Make sure that the Automatic Booster Pump has been properly installed and primed, and that the suction pipe is unobstructed and open.
Plug in the pump. The ‘Power on’ and ‘Pump on’ lights will come on indicating, respectively, that voltage is present and that the pump is ready to operate. The pump will start and will continue to operate until several seconds after the system pressure has risen and flow has stopped.

When Does The Pump Stop Operating?

Pressure Set-Point/No Flow: The pump will stop operating and the ‘Pump on’ LED will go off several seconds after:

• The system pressure is above the starting pressure,
  and

• The flow has stopped.
  This is normal operation.

Restart: A water flow in the system greater than 1/4 GPM or a drop in pressure below the starting pressure set-point will cause the pump to restart and the ‘Pump on’ LED to light up. The pump will continue to operate until several seconds after:

• It reaches the maximum pressure of the pump, and
• The flow stops.
  NOTICE: The delay in shutting off the pump prevents rapid cycling when water faucets are being turned on and off quickly (for example, when brushing teeth, etc.).

Pressure Drop/No Flow: Normally, when the pump starts, it will very quickly generate pressure and sense flow. If there is no flow and the pressure does not rise, it senses a “no water” condition. It can also sense this during operation if the water supply to the pump fails. To protect the pump from running dry:

• Several seconds after it detects “no water”, the pump will stop operating,
• The ‘Pump on’ LED will go out, and
• The ‘Failure’ LED will go on.

Restart: Make sure that the suction line is not obstructed, and that it is connected to a water source.

• Press and hold the ‘Restart’ button for 5 seconds.
• The ‘Pump on’ LED should light up, and
• The ‘Failure’ LED should go off.
  If flow is adequate, the pump will operate until several seconds after it reaches the set-point pressure and the flow stops.

Lubrication
The motor is lubricated at the factory for the life of the bearings. The pump seal is water cooled and self lubricating.

Pump Service
WARNING  Hazardous voltage. Can shock, burn, or cause death. Unplug the pump and controller before servicing them. Do not handle the pump or controller or attempt to work on the pump with wet hands or while standing on a wet or damp floor.
The motor has an auto-reset thermal overload protector. If the motor overheats, the overload will cut off the power to prevent damage and will reset after the motor cools. If the overload trips repeatedly, check the pump for the cause (low voltage, a clogged impeller, etc.).

Troubleshooting

Symptom

|

Possible Cause(s)

|

Corrective Action

---|---|---
Motor will not run.| Fuse is blown or circuit breaker tripped.| DISCONNECT POWER; Replace fuse or reset circuit breaker.
Power cord not plugged in.| Plug into 115 Volt grounded outlet.
Motor runs hot and overload kicks off or motor does not run and only hums.| Voltage is too low.| Check voltage being supplied to pump.
Impeller not moving freely| Check that impeller moves freely and is not clogged.
Motor runs but no water is delivered.
Unplug pump, then open faucets and see if water is flowing through system.| Improper priming.| Re-prime according to instructions.
Clogged water filter.| Stop pump, shut off water, and change filter cartridge. Filter should be installed on discharge side of pump.
Discharge valve closed| Open valve.
Pipe size too small| Re-pipe using pipe of the same size as suction and discharge ports on pump.
Impeller is plugged| Clean impeller.
Pipes are frozen| Thaw pipes.
*Pump does not deliver water to full capacity.| Corroded pipes.| Replace with plastic or new steel pipe.
Piping is too small in size.| Re-pipe using pipe the same size as suction and discharge ports on pump.
Pump not being supplied with enough water.| Enlarge inlet pipe; check well pump system.
Low voltage| Make sure out let voltage is at 115 Volts.

Repair Parts

293 Wright Street, Delavan, WI 53115
Phone: 1-800-468-7867
Fax: 1-800-390-5351
Web Site: simerpump.com

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