THIRDREALITY 3RSP02028BZ Smart Plug User Manual

Smart Plug
ZigBee Version

Setting up your Smart Plug

LED Light

LED Status
Pairing: LED light flashes in red.
Pairing Completed: LED light is out.
Power ON: LED light is ON in red.
Power OFF: LED light is OFF. 2

Compatible Devices List

• Echo 4th Gen, Echo Plus 1st Gen, Echo Plus 2nd Gen, Echo Show 10 2nd Gen, Echo Show 10 3rd Gen, Echo studio.
• Eero 6, Eero 6 Pro, SmartThings 2015, SmartThings 2018, Hubitat.
• Third Reality Hub, Third Reality Smart Speaker.

Note: Please ensure your Echo Devices are set up before adding the Smart Plugs. They need to have the latest software upgraded. You can try ” Alexa, is my software up to date? ” to trigger the software to update, then add the Smart Plugs.

Factory Reset
After your Smart Plug is powered on, press and hold the ON/OFF button for more than 10 seconds until the LED light flashes indicating that your Smart Plug is in pairing mode.

Pair with compatible Echo or Devices with ZigBee Hub

1. Setup your ZigBee Hub by following its user manual.
2. Insert the Smart Plug into an outlet, it will automatically enter into pairing mode.
3. Follow the instructions in the corresponding App to complete the setup. For compatible Echo Devices, you also can say “Alexa, discover devices”, then Echo will find it automatically.

Note: Pairing mode will last for 3 minutes. If you haven’t paired it with other devices during this time, it will automatically exist the pairing. If you want the plug back to pairing mode, just simply unplug it from the outlet and then plug it in or factory reset it by pressing and holding the button for more than 10 seconds until the LED light flashes.

Mesh Network Setup

If you want to have multiple plugs set up for different rooms, especially rooms out of the range of the Echo Devices ZigBee signal range, you can utilize Mesh Network setup to extend the range.

1. First, set up the smart plugs close to the Echo Device.
2. Unplug the plug and move it further away from the Echo Device. And make sure it’s within ZigBee range of another active plug, which is connected on the network as a node. This will form a ZigBee Mesh Network. Each connected plug will connect with other plugs (nodes) within the range.

Using your Smart Plug

1. Control the Smart Plug via voice command, say ” Alexa, turn on/off First Plug “.
2. Schedules or timers to turn the Smart Plug ON/OFF automatically.
3. Create routines to enjoy your smart life, say ” Alexa, good morning ” to turn on the coffee maker, etc.
4. Remotely control the Smart Plug from your phone even if you are not at home.
5. Use the plugs as extenders, they can help Echo Devices or the ZigBee Hubs to connect with the plugs that are further away from your Echo.

Trouble Shooting

1. Factory reset the Smart Plug
   Power on the Smart Plug, and then press and hold the button for more than 10 seconds until the LED light flashes in red.

2. Fail to pair with Echo
   Make sure your Echo Speaker is compatible with Smart Plug (See the Compatible Devices List) and the Smart Plug is in the right mode.
   • Please ensure your Echo Devices are set up before adding the Smart Plugs.
   • Reboot the Echo Speaker or ZigBee Hub by unplugging the power and plugging it back in, then try to pair the Smart Plug with it again.
   • Factory reset the Echo speaker (Press and hold the Action Button for 25 seconds. The light ring will pulse orange, then turn off. Wait for the light ring to turn back on and turn blue. The light ring then turns orange again and the device enters the setup mode), then try to pair the Smart Plug with it again.

3. Smart Plug is not responding
   • Turn on/off the Smart Plug twice in the Alexa app to sync the plug.
   • If not connected, please reboot the Echo Speaker and factory reset the Smart Plug, then pair the Smart Plug with the Echo Speaker.
   • If still not working, please try to deregister the Echo Speaker and register back in, then try to pair the Smart Plug with it.

4. Move Smart Plugs
   If you want to move the paired plug from one echo to another, make sure you remove the plug from the Alexa app and wait 30 minutes to allow cloud synchronization before repairing with different Echo Device.

5. Alexa’s response
   If the Alexa Device finds the plug, setup is complete. But if the Alexa Device says she did not find any devices, say ” Alexa, turn all plugs off”.

If the ” plug ” in question turns off, then the plug did set up and the Echo Device had the common false fail issue where an Echo Device will say it did not find the plug when it in fact did. Please, if it is not too much trouble, report this false fail to Amazon as the plug did add but the Echo Device wrongly said it did not add. Hopefully, if enough people report the issue, it can be found and solved.

Note: If the Alexa Device says she failed to find the plug and the plug does not respond to ” Alexa, turn all plugs off “, please contact us at [email protected] to let us know so we may assist.

FCC regulatory conformance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a_ residential installation.

NOTE: This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help

NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.

RF Exposure

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Limited Warranty

For troubleshooting, warranty and safety information, visit www.3reality.com/devicesupport
For customer support, please contact us at [email protected] or visit www.3reality.com
For help and troubleshooting related to Amazon Alexa, visit the Alexa app.

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