CIO G45W2C-N2 45W GaN 2-Port Wall Charger User Manual

September 28, 2024
CIO

CIO G45W2C-N2 45W GaN 2-Port Wall Charger

Specifications:

  • Model: CIO-G45W2C-N2
  • Type : Wall Charger
  • Ports : 2
  • Power Output : 45W
  • Fast Charging Protocols : Supported

Product Usage Instructions

Precautions:

Warning:

  • If the product makes unusual noise, generates abnormal heat, has an unusual odor, or contains a foreign object, stop using itimmediately and disconnect from the power outlet.
  • Do not disassemble or modify the product as it may cause fire, electric shock, or injury.
  • Keep the product away from children and do not allow them to use it unsupervised.
  • Avoid water contact and do not immerse the product in water.
  • Avoid using the product in high-temperature environments or near fire.
  • Avoid dropping or subjecting the product to strong shocks to prevent malfunctions or injuries.

Caution:

  • Use the product only for its intended purpose.
  • Avoid using the product near flammable substances or liquids.
  • Ensure correct insertion of the USB connector to prevent malfunctions or injuries.
  • Read the user manual and follow instructions before connecting devices to the charger.

Usage Instructions:

  1. Plug the power cord into a household wall outlet.
  2. Avoid overloading the charger.
  3. Avoid using near-flammable substances or liquids.
  4. Connect devices to the charger following the correct orientation of the USB connector.

CIO Co., Ltd
Founded in 2017 in Osaka, Japan, CIO Co., Ltd. is a manufacturing and sales company focused on dealing with the latest gadgets and smartphone accessories. With the concept of “Delivering the latest, most exciting gadgets”, the company offers its products through its e-commerce site and physical stores. We always pay attention to the latest technology and continuously strive to develop products that increase the level of convenience for users. We offer high quality products in accordance withJapanese standards, but at the same time, we offer high cost performance as only an overseas manufacturer can. It is our pleasure to provide convenient gadgets to our customers.

Introduction

Thank you for your purchase. Please read the user manual carefully before use and use it correctly.

Precautions

  • Warning : This is content that could lead to death or serious injury.
  • Caution : There is a possibility of serious injury or damage to property.

Warning

  • If this product makes any unusual noise, generates abnormal heat, has an unusual odor. or contains a foreign object, stop using it immediately and disconnect it from the household outlet.
  • Do not disassemble or modify this product in any way. It may cause a fire, electric shock or injury.
  • Children should not use this product alone. Do not use this product within the reach of children.
  • Do not immerse the product in water or allow it to get wet. Do not touch the power plug with a wet hand. Otherwise, it may cause heat generation, fire, fire, electric shock, or explosion.
  • Please do not use, leave or store the product in a high temperature environment. Do not throw this product into fire.
  • Do not drop this product, place heavy objects on it, or give it a strong shock. Failure to do so may result in electric shock, malfunctions or injuries.
  • Plug the power cord into a household wall outlet when using. Failure to do so may result in fire or electric shock.
  • Do not use this product overloaded. It may result in fire.

Caution

  • Do not use this product for any purpose other than its intended use.
  • Do not use this product near flammable oil, chemicals or flammable substances.
  • Do not use or store the product in a place where it is exposed to water or other liquids.
  • When using this product, please check the shape of the USB connector and insert it in the correct direction and orientation. Forced insertion may cause malfunction or injury.
  • Before connecting the device to this product, be sure to read the precautions and the user manual and follow the instructions.
  • This product may become hot while charging at high power, but it will return to normal temperature as the device is fully charged.
  • For PowerDelivery (PD) charging and QuickCharge (QC), a PD/QC compatible device and a PD/QC compatible cable must be used.
  • Unplug this product from the household power outlet when not using it for a long period of time. Failure to do so may result in a malfunction.
  • Please note that we are not responsible for any damage, breakage, breakdown or loss of data on devices connected to this product.

Accessories

  • ICIO-G45W2C-N2
  • User Manual

Specifications

  • Model : CIO-G45W2C-N2
  • Input :100-240VAC 50/60Hz 1.0A
  • Output : (USB-C1/C2):5V-3A/9V3A/12V- 3A/15V.. 3A/20V.2.25A (Max 45W) PPS:5-11V-4.05A
  • Output : (USB-C1+C2):30W+15W or 15W+30W or 20W+20W (Total 45W MAX) USB(C1/C2):30W(5V-3A/9V-3A/12V-2.5A/15V.-2A/20V1.5A)
  • PPS :5-11 V-3A USB(C1/C2):20W(5V-3A/9V-2.22A/12V-1.67A) PPS:5-11V.–2A
  • Size : Approx. 45x33x29mm Weight: Approx. 69g

Supported Fast Charging Protocols
PD3.0 / PPS

Novalntelligence

When charging two devices at the same time,30W+ 15W / 20W+20W, etc. based on device side voltage Automatically distributes optimal power within a maximum total of 45W.

The Example of Novalntelligence connection

  • Example 1

    • Smartphone 20W
    • Smartphone 20W
  • Example 2

    • Tablet 30W
    • Smartphone 15W
  • Some notebook PCs support 30W PD charging, but please be sure to check whether your notebook PC can charge at 30W.

  • Manual power allocation is not available.

  • Maximum power output may not be achieved depending on device compatibility.

  • The voltage and power requirements for PD charging to a PC are different for each manufacturer, so please contact the PC manufacturer for details.

  • If the PC charging is unstable when using multiple ports at the same time, please charge the device using a single port.

  • When charging multiple devices, the automatic power allocation function may turn charging on and off on the device side several times for a certain period of time in order to determine the appropriate voltage for each device connected, which is normal operation.

About momentary disconnection:
For some products such as mobile monitors that do not have a battery, momentary disconnection outages may occur due to the specifications of the product being powered.

Novalntelligence

Innovative device identification technology

  • Conventional multi-port chargers generally have fixed outputs for each port.
  • This caused problems such as slow charging and PC charging inability when devices were connected to the wrong ports. However, CIO’s “Nova
  • Intelligence” technology solves these problems.

Efficient charging experience
This technology instantly identifies the type of connected device and delivers optimal power. Therefore, the user does not need to select a port, and the power is automatically allocated to the appropriate device. As a result, it provides optimal power distribution even when simultaneously charging devices, ensuring a stress-free charging experience.

Product Specifications

  • Manual adjustment of power allocation is not possible.
  • Charging at maximum power may not be possible due to device compatibility.
  • PD charging of PCs requires different specifications by each manufacturer. Please contact your PC manufacturer for details.
  • PC charging may become unstable when using multiple ports simultaneously. In this case, please try charging with a single port.

NovaEngine

Our chargers with “NovaEngine” feature high conversion efficiency and low heat generation thanks to innovative dual gallium nitride (GaN) chip technology. This advancement has enabled the charger to be even smaller and charge faster than previous models. At the same time, stability has been improved, enabling the charger to perform well over the long hours of use. This advanced “NovaEngine” technology charges devices quickly and efficiently, providing peace of mind and convenience when using the product.

NovaSafety2.0

Nova Safety 2.0 is an advanced safety feature of NovaPort TRIO 11

The purpose and features of this function are as follows:

  • Temperature monitoring: Nova Safety2.0 constantly monitors the temperature of the product. This ensures that the charger temperature is kept within safe limits.
  • Automatic temperature control: This feature automatically adjusts the temperature of the charger to prevent it from overheating. This ensures that the charger continues to operate safely.
  • Product Protection: This safety feature ensures safe use of the charger itself over time. Properly controlled temperatures increase the durability and reliability of the product.

Nova Safety 2.0 is designed to enhance safety during charging and plays an important role in providing users with a safe and reliable charging experience.

Warranty

Thank you for purchasing CIO product. If the product has any defects such as initial malfunction, please contact us before reviewing. We will replace it as an initial malfuntion product. In case of malfunction occurred within the warranty period or correct use, we will also replace it. Invoice/warranty or dealer’a receipt will become warranty so please keep it. The product will be guaranteed for replacement with it. Please note that we do not accept returns or refunds. Please note that the warranty cannot be provided in the following cases.

Please note that the warranty cannot be provided in the following cases.

  1. Accident due to careless handling while using it. (e.g. dropping,submerging and so on.)
  2. Failure due to any internal modification by the user.
  3. Failure due to fire or water damage.

Support Information

Dealer’s Name
The date of purchase:

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FAQ

Q: What should I do if the charger makes unusual noise?
A: If the charger makes any unusual noise, stop using it immediately and disconnect it from the power outlet. Contact customer support for assistance.

Q: Can children use this product unsupervised?
A: Children should not use this product alone. Always supervise their usage to prevent accidents.

Q: How should I clean the charger?
A: Use a dry cloth to clean the charger. Do not use water or cleaning agents to prevent damage.

References

Read User Manual Online (PDF format)

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