ACiQ-24-AH Air Handler Unitary Ducted System Owner’s Manual

ACIQ
OWNER’S MANUAL
Air Handler Unitary Ducted System – Sizes 24 to 48

NOTE TO EQUIPMENT OWNER:

Please read this Owner’s Information Manual carefully before installing and using this appliance and keep this manual for future reference.
For your convenience, please record the model and serial numbers of your new equipment in the spaces provided. This information, along with the installation data and dealer contact information, will be helpful should your system require maintenance or service.

UNIT INFORMATION
Model # ____
Serial # ___
INSTALLATION INFORMATION
Date Installed ____| DEALERSHIP CONTACT INFORMATION
Company Name: _
Address:_____
Phone Number:__
Technician Name:_
---|---

A NOTE ABOUT SAFETY

Any time you see this symbol ****in manuals, instructions, and on the unit, be aware of the potential for personal injury. There are 3 levels of precaution:

1. DANGER identifies the most serious hazards which will result in severe personal injury or death.
2. WARNING signifies hazards that could result in personal injury or death.
3. CAUTION is used to identify unsafe practices which could result in minor personal injury or product and property damage.
   NOTE is used to highlight suggestions that will result in enhanced installation, reliability, or operation.

WARNING
PERSONAL INJURY, DEATH AND / OR PROPERTY DAMAGE HAZARD
Failure to follow this warning could result in personal injury, death, or property damage.
Improper installation, adjustment, alteration, service, maintenance, or use can cause an explosion, fire, electrical shock, or other conditions which may cause personal injury or property damage. Consult a qualified installer, service agency, or your distributor or branch for information or assistance. The qualified installer or service agency must use factory-authorized kits or accessories when modifying this product.
Read and follow all instructions and warnings, including labels shipped with or attached to the unit before operating your new air conditioner.

GENERAL

The Air Handler fan coil unit provides quiet, and maximum comfort. In addition to cooling and/or heating, the Air Handler fan coil unit matched with an outdoor condensing unit filters and dehumidifiers the air in the room to provide maximum comfort.
IMPORTANT: The Air Handler fan coil unit should be installed by authorized personnel only; using approved tubing and accessories. If technical assistance, service, or repair is needed, contact the installer.
The Air Handler fan coil unit can be set up and operated from the remote control (provided).
Operating Modes:
The Air Handler fan coil unit has four operating modes:

• FAN ONLY
• AUTO
• HEATING
• COOLING

FAN ONLY
In the FAN ONLY mode, the system filters and circulates the room air without changing room air temperature.
AUTO
In the AUTO mode, the system automatically cools or heats the room according to the user-selected set point.
NOTE: AUTO mode is recommended for use on single zone applications only. Using Auto changeover on multi-zone applications could set an indoor unit to STANDBY mode, indicated with two dashes (–) on the display, which turns off the indoor unit until all the indoor units are in the same mode; either COOLING or HEATING.
HEATING is the system’s priority mode.
Simultaneous HEATING and COOLING are not allowed.
HEATING
In the HEATING mode, the system heats and filters the room air.
COOLING
In the COOLING mode, the system cools, dries, and filters the room air.

ACCESSORIES

The system is shipped with the following accessories (see Table 1). Keep the owner’s manual in a safe place and do not discard any accessories until the installation has been completed.

Table 1 — Accessories

Infrared Display Panel (located in the Air Handler
Unit)| | 1

Wireless Remote Control (Included)
The wireless remote is only to be used by the installation contractor to adjust airflow settings in accordance with static pressure curves in the installation manual.
Built-In 24V Interface Standard
Allows the control of the air handler with a third-party thermostat (field supplied).
DISPLAY PANEL
The Display Panel is shipped inside the Control Box and it is used as an infrared receiver for the wireless remote controller shipped with the unit for the purpose of setting airflow by the installation contractor.

AUTO START

If the power fails while the unit is operating, the unit stores the operating condition, and the unit automatically starts operating under those conditions once the power is restored.

ENERGY SAVING RECOMMENDATIONS

The following recommendations will add greater efficiency to the ductless system:

• Select a comfortable thermostat setting and leave it at chosen setting. Avoid continually raising and lowering the setting.
• Keep the filter clean. Frequent cleaning may be necessary depending on indoor air quality.
• Use drapes, curtains, or shades to keep direct sunlight from heating the room on very hot days.
• Limit the unit’s run time by using the TIMER function.
• Do not obstruct the air intake on the front panel.
• Turn on the air conditioning unit before the indoor air becomes too uncomfortable.
• DO NOT set the unit to excessive temperature levels.
• While cooling, close the curtains to avoid direct sunlight.
• Doors and windows should be kept closed to keep cool or warm air in the room.
• DO NOT place objects near the air inlet and outlet of the unit.
• Clean the air filter every two weeks.
• Adjust the louvers properly and avoid direct airflow.

CARE AND MAINTENANCE

CLEANING YOUR INDOOR UNIT

CAUTION
BEFORE CLEANING OR MAINTAINING THE UNI T
Always turn the unit off and disconnect its power supply before cleaning or maintaining the unit. When removing the filter, do not touch metal parts in the unit. The sharp metal edges can be cut.
DO NOT use water to clean the inside of the indoor unit. This can destroy insulation and cause an electrical shock.
DO NOT expose the filter to direct sunlight when drying. This can shrink the filter.

CAUTION
Any maintenance and cleaning of the outdoor units should be performed by an authorized dealer or a licensed service provider. Any unit repairs should be performed by an authorized dealer or a licensed service provider.
Contact an authorized service technician for repair or maintenance. Improper repair and maintenance may cause water leakage, electrical shock, or fire that may void your
warranty.
DO NOT substitute a blown fuse with a higher or lower amperage rating fuse, as this may cause circuit damage or an electrical fire.
Ensure the drain hose is set up according to the instructions. Failure to do so could cause leakage and result in personal property damage, fire, and electric shock. Ensure all wires are connected properly. Failure to connect wires according to instructions can result in electrical shock or fire.

CAUTION
MAINTAINING THE UNIT
Only use a soft, dry cloth to wipe the unit clean. If the unit is especially dirty, you can use a cloth soaked in warm water to wipe it clean.
DO NOT use chemicals or chemically treated cloths to clean the unit. DO NOT use benzene, paint thinner, polishing powder, or other solvents to clean the unit. They can cause the plastic surface to crack or deform.
DO NOT use water hotter than 104°F (40°C) to clean the front panel. This can cause the panel to deform or become discolored.
DO NOT wash the unit under running water. Doing so creates an electrical hazard. Clean the unit using a damp, lint-free cloth and neutral detergent. Dry the unit with a dry, lint-free cloth.

CLEANING THE FILTER
The filter prevents dust and other particles from entering the indoor unit. Dust buildup can reduce the efficiency of the air conditioner. For optimum efficiency, clean the air filter every two weeks or more frequently if you live in a dusty area. Replace the filter with a new one if it’s heavily clogged and cannot be cleaned.
NOTE: In households with animals, you may have to periodically
wipe down the grille to prevent animal hair from blocking airflow.

1. Remove the filter cover.
2. Remove the air filter.
3. Clean the air filter by vacuuming the surface or washing it in warm water with mild detergent.

MAINTENANCE – LONG PERIODS OF NON-USE
If you plan not to use the air conditioner for an extended period of time, do the following:

1. Clean all filters.

2. Turn on the FAN function until the unit dries out completely.
   

3. Turn off the unit and disconnect the power.
   

MAINTENANCE – PRE-SEASON INSPECTION
After long periods of non-use, or before periods of frequent use, do the following:

1. Check for damaged wires.
   

2. Clean all filters

3. Check for leaks.

4. Ensure nothing is blocking the air inlets and outlets.
   

TROUBLESHOOTING

WARNING
SAFETY PRECAUTIONS
If any of the following conditions occurs, turn off the unit immediately!
The power cord is damaged or abnormally warm. You smell a burning odor.
The unit emits loud or abnormal sounds. A power fuse blows or the circuit breaker frequently trips. Water or other objects fall into or out of the unit.
DO NOT attempt to fix these issues yourself. Contact an authorized service provider immediately!
The following issues in Table 2 are not malfunctions and in most situations will not require repairs.

Table 2 — Common Issues

feature that prevents the unit from overloading. The unit cannot be restarted within three minutes after being turned off.
COOLING and HEATING models: If the Operation light and PRE-DEF (Pre-heating/ Defrost) indicators are illuminated, the outdoor temperature is too cold and the unit’s anti-cold wind is activated to defrost the unit.
In the COOLING-only models: If the “Fan Only” indicator is illuminated, the outdoor temperature is too cold and the unit’s anti-freeze protection activates to defrost the unit.
The unit changes from COOL/ HEAT mode to FAN mode| The unit may change its setting to prevent frost from forming on the unit. Once the temperature increases, the unit starts operating in the previously selected mode again.
The set temperature has been reached, at which point the unit turns off the compressor. The unit continues operating when the temperature fluctuates again.
The indoor unit emits a white mist| In I humid regions, a large temperature difference between the room’s air and the conditioned air can cause
white mist.
Both the indoor and outdoor units emit a white mist| When the unit restarts in the HEAT mode (after defrosting), white mist may be emitted due to moisture generated from the defrosting process.
The indoor unit makes noises| A squeaking sound is heard when the system is OFF or in COOL mode. The noise is also heard when the drain pump (optional) is operating.
A squeaking sound may occur after running the unit in the HEAT mode due to the expansion and contraction of the unit’s plastic parts.
Both the indoor unit and outdoor unit make noises| Low hissing sound during operation: This is normal and is caused by refrigerant gas flowing through both the indoor and outdoor units.
Low hissing sound when the system starts, has just stopped running or is defrosting. This noise is normal and is caused by the refrigerant gas stopping or changing direction.
Squeaking sound: Normal expansion and contraction of plastic and metal parts caused by temperature changes during operation can cause squeaking noises.
The outdoor unit makes noises| The unit makes different sounds based on the current operating mode.
Dust emits from either the indoor or outdoor unit| The unit may accumulate dust after extended periods of non-use. Dust can emit when the unit is turned on. This can be mitigated by covering the unit during long periods of inactivity.
The unit emits a bad odor| The unit may absorb odors from the environment (such as furniture, cooking, cigarettes, etc.) which will emit during operations.
The unit’s filters have become moldy and should be cleaned.
The outdoor unit fan does not operate| During operation, the fan speed is controlled to optimize product operation.

NOTE: If an issue persists, contact a local dealer or your nearest customer service center. Provide them with a detailed description of the unit’s malfunction as well as the unit’s model number.
TROUBLESHOOTING (CONT)
When issues occur, please review the following common issues in Table 3 prior to contacting a service company.
Table 3 — Troubleshooting Tips

heat exchanger
The air filter is dirty.| Remove the filter and clean it according to the instructions
The air inlet or outlet of either unit is blocked.| Turn the unit to remove the obstruction and turn it back on
Doors and windows are open| Ensure that all doors and windows are closed while operating the unit
Excessive heat is generated by sunlight| Close windows and curtains during periods of high heat or bright sunshine
There are too many heat sources in the room (people, computers, electronics, etc.)| Reduce the number of heat sources
Low refrigerant due to leak or long-term use| Check for leaks, re-seal if necessary, and top off refrigerant
The unit is not working| Power failure| Wait for the power to be restored
The power is turned off.| Turn on the power
The fuse is burned out.| Replace the fuse
The unit’s 3-minute protection has been activated.| Wait three minutes after restarting the unit
Timer is activated| Turn timer off
The unit starts and stops frequently| There is too much or too little refrigerant in the system.| Check for leaks and recharge the system with refrigerant.
Incompressible gas or moisture has entered the system.| Evacuate and recharge the system with refrigerant
System circuit is blocked| Determine which circuit is blocked and replace the malfunctioning piece of equipment
The compressor is broken.| Replace the compressor
The voltage is too high or too low.| Install a manostat to regulate the voltage
Poor heating performance| The outdoor temperature is extremely low.| Use an auxiliary heating device
Cold air is entering through doors and windows| Ensure that all doors and windows are closed during use.
Low refrigerant due to leak or long-term use| Check for leaks, re-seal if necessary, and top off refrigerant

Specifications subject to change without notice.
32802002001

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