HAVELLS ELIO Prime Fan Instruction Manual

September 25, 2024
HAVELLS

ELIO Prime Fan

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Specifications:

  • Motor
  • Canopy Set
  • Blade Set
  • Shackle Kit
  • Down-rod
  • Twisted wire
  • Battery (AAA) 2 N
  • Remote

Product Usage Instructions:

Remote Pairing:

Follow these steps to pair the remote with your fan:

  1. Power ON the fan from the main supply.
  2. Press the OFF button on the remote once.
  3. Press the Fan Speed 1 button on the remote once.

Successful pairing will be confirmed by two beeps from the
fan.

Un-Pairing Instructions:

To un-pair a remote, repeat the complete pairing process twice
on the desired remote with a minimum of 1 minute between each
pairing. The unwanted remote will be automatically unpaired.

Fan Installation:

Blade Installation:

  1. Unscrew the blade screw from the motor & align the blade
    slot with the three lugs in the motor.

  2. Screw blades with the motor and ensure a tight fit. Balance the
    blade before tightening.

  3. Ensure all blades have the same numerical code mentioned on the
    blade sticker for precise balancing of the fan.

Fan Installation with Downrod:

  1. Remove the downrod cap from downrod and slide the bottom canopy
    over the downrod, then slide the top canopy from the top side.

  2. Pass the power supply & earthing wires through the downrod
    from top side holes.

  3. Remove the split pin, hex nut, lock nut, spring washer,
    aluminum spacers from the bolt.

Internal Wiring Connection:

Connect the power supply wires to the terminal connector.

FAQ:

Q: How do I know if the remote pairing was successful?

A: A successful pairing will be confirmed by two beeps from the
fan.

Q: What should I do if my fan remote or PCB is changed?

A: Follow the remote pairing instructions provided in the manual
after any changes to the remote or PCB.

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Fans

Operating Instructions

PACKAGE CONTENTS In the box check for following items :

Motor

Canopy Set

Blade Set

Shackle Kit

Down-rod

Twisted wire

Battery (AAA) 2 N

Remote

Remote Pairing: NOTE: Remote supplied along with fan is already paired with your fan. Follow below pairing instructions if your fan remote or PCB is changed.

Following steps have to be executed in correct sequence and all steps should be done within 10 seconds total. 1. Power ON fan, from the main supply. 2. Press the OFF button on the remote once. 3. Press the Fan Speed 1 button on the remote once. Successful pairing will be confirmed by two beeps from the Fan. Note: If pairing fails repeat the steps after powering OFF the fan from the mains.
Un-Pairing Instructions To un-pair the unwanted remote, repeat the complete pairing process two times on the remote you want to keep using, with a minimum 1 minutes time between first and second pairing. The unwanted remote will be automatically unpaired.

Fan Installation: Blade Installation (Figure 1, 2)

1. Unscrew the blade screw from motor & align the blade slot with the three lugs in motor. 2. Screw blades with motor and ensure tight fit. Balance the blade by lifting it slightly upwards from tip end
before tightening. 4. Ensure all Blades have the same numerical code mentioned on blade sticker, for precise balancing of
fan.

IMPORTANT : While tightening the blade screws on motor, ensure that blade profile not damaged.

Figure 1 2

Figure 2

FAN INSTALLATION For installation of Fan with downrod,the following instructions and methods are to be followed. 1. Remove the downrod cap from downrod and slide the bottom canopy over the downrod and then slide
top canopy from topside(Figure 3). 2. Pass the Power supply & earthing wires (to be installed by customer at their end) through the downrod
from top side holes and pull the wires from slit hole of the downrod. 3. Remove the split pin, hex nut,lock nut,spring washer,aluminium spacers from the bolt
assembly supplied with the shackle assembly (Figure 4). Remove the safety/earthing screw on the shaft and keep it securely 4. Slide the downrod (from split end side) over the shaft.Align the cross holes on the downrod and the shaft. 5. Now use one Aluminium spacer on each side of the down rod for gripping and insert the bolt,place the spring washer and tighten the hex nut and the lock nut and tighten them fully,holding the bolt head with a spanner. 6. Ensure that this bolt is fully tighten. Insert the split pin and separate the projected ends. 7. Fix the earthing wire to safety/earthing screw and tighten the safety screw to shaft over down rod which was removed previously 8. The shackle assembly provided has hex bolt with hex nuts, lock nuts and split pins. When hanging the fan on the hanger the hex bolts should be securely tightened with hex nuts & lock nut. 9. The split pins should be securely replaced in their place as shown in, assembled and exploded views (Figure 3 & Figure 4)

Top Canopy Downrod Cap

Downrod

Downrod Cover

Bottom Canopy

Figure 3

Figure 4

Internal Wiring Connection (Figure 5): 1. Connect the Power supply wires (1 N) to the Terminal Connector.
For Installation of Fan with Ceiling Hook: Steps to mount fan on ceiling hook as shown below:

Sprint Washer Hex Nut
Split Pin

Figure 5

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Installation Guideline for Better Performance: · To optimize the Air delivery, ceiling fan should be approx. 3 m from the Ground level and 30.5 cm below
the ceiling. · Remote Maximum Range in all direction is 3 m (with good battery condition) This range may vary if there
are obstructions between remote and fan. · Keep Minimum (80 cm ~ 1.2 m) distance b/w blade tip and side walls.
30.5 cm
80 cm ~ 1.2 m 3 m

Selection Guide: Ceiling Fan recommended sweep for different room sizes

Model Size
Ceiling fan Ceiling fan Ceiling fan Ceiling fan Ceiling fan Ceiling fan Ceiling fan

Sweep / Size (mm)
600 mm 750 mm 900 mm 1050 mm 1200 mm 1250 mm 1400 mm

Suitable for room size
For Small Shops, Cabins & Toilets 1.8 m x 3.0 m 2.1 m x 3.0 m 3.0 m x 3.0 m 3.6 m x 3.9 m 3.8 m x 4.2 m 4.2 m x 4.8 m

KEY FEATURES: IOT Control with Mobile App Access your Ceiling Fan remotely using iOS / AndroidTM App on your smartphone.
Sleep Mode Fan reduces speed level at fixed interval 1. If fan is running at SPEED LEVEL 5 then speed will reduce one level at 90 minutes interval till 1st speed and
continuously run at 1st speed. 2. If fan is running at SPEED LEVEL 4 then speed will reduce one level at 120 minutes interval till 1st speed
and continuously run at 1st speed. 3. If fan is running at SPEED LEVEL 3 then speed will reduce one level at 180 minutes interval till 1st speed
and continuously run at 1st speed. 4. If fan is running at SPEED LEVEL 2 then speed will reduce one level at 360 minutes interval till 1st speed
and continuously run at 1st speed.
Breeze Mode Breeze mode mimics natural flow of air. After every 30 seconds speed will get automatically Changed. Flow
of air sometimes high sometimes less gives you the natural air feeling.

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Timer Timer enables user to set turn OFF time up to 8 hours in the interval of 2 hours. 2 h: Press the “Timer” Button to set Timer for 2 hour & Selected LED Will illuminate for 5 seconds i.e. Fan will
work on the set speed for 2 hour before powering OFF automatically. 4 h: Press the “Timer” Button again to set Timer for 4 hour. 6 h: Press the “Timer” Button again to set Timer for 6 hour. 8 h: Press the “Timer” Button again to set Timer for 8 hour Reverse · When reverse button is pressed, Fan will stop and then start running in reverse direction. · In reverse Fan will rotate by default <100 RPM approx. · Timer is applicable when fan is running in reverse. · Modes and speed control will be Deactivated, on pressing Mode/Any speed button buzzer will give 2
Beeps for indication that Fan is running in reverse direction. User has to Switch OFF the fan from Remote and Switch ON from remote for forward direction. IMPORTANT “When Fan is running in reverse, Power goes OFF and comes, Fan will be OFF”. Scheduler Scheduler enables user to set fan turn ON and turn OFF time on real time clock. Share device (Share Fans) User can share fans to his family members, all shared members can control fans which are shared to them. Memory Backup In case power trips OFF & ON. No need to get up and set the speed again. Last Fan status will be saved in Fan. Note: Scheduler, Share Device (Share Fan) and) will be only available on mobile APP.
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Remote Operating Function:

1. Fan Speed ON/OFF:

· Press button to switch ON and switch OFF fan speed.

2. 1, 2, 3, 4 & 5: Press the desired button for their respective fan speed.

3. Mode : Breeze / Mop / Sleep Boost

· Press

button to select/deselect respective Mode, selected LED icon will

illuminate for 5 seconds

· Breeze Mode: Fan speed varies from set speed after every 30 seconds.

i.e. fan speed increases progressively upto max speed, then decreases

progressively upto minimum speed in loop.

· Mop : Fan run at 5th Speed for 3 minutes.

· Sleep Mode: Fan reduces speed level at fixed interval

· 1. If fan is running at SPEED LEVEL 5 then speed will reduce one level at 90 minutes interval till 1st speed and continuously run at 1st speed.

· 2. If fan is running at SPEED LEVEL 4 then speed will reduce one level at 120 minutes interval till 1st speed and continuously run at 1st speed.

· 3. If fan is running at SPEED LEVEL 3 then speed will reduce one level at 180 minutes interval till 1st speed and continuously run at 1st speed.

· 4. If fan is running at SPEED LEVEL 2 then speed will reduce one level at 360 minutes interval till 1st speed and continuously run at 1st speed.

· Boost: Fan will operate on its max speed.

4. Reverse: Press Reverse button to select/deselect respective mode

· When reverse button is pressed, Fan will stop and then start running in reverse direction.

· In reverse Fan will rotate by default <100 revolutions per minute approx.

· Timer is applicable when fan is running in reverse.

· Modes and speed control will be Deactivated, on pressing Mode/Any speed button buzzer will give 2 Beeps for indication that Fan is running in reverse direction. User has to Switch OFF the fan from Remote and Switch ON from remote for forward direction.

IMPORTANT “When Fan is running in reverse, Power goes OFF and comes, Fan will be OFF”.

5. 2 h, 4 h, 6 h, 8 h : Press

button to select/deselect respective Timer LED icon, selected icon will

illuminate for 5 seconds. i.e. Fan will work on the set speed for selected hours before Powering OFF

automatically.

6. Reset: To enable/disable the Wi-Fi

· Press Reset button for 5 seconds to enable/disable the Wi-Fi broadcasting in PCB.

NOTE:
1. Use AAA Battery (2 N) available in box. In case battery is drained, use AAA Battery (2 N) of preferred brand.
2. PCB failure in the circuit due to external regulator will not be covered under warranty.
3. Wall Mount Regulator should be disconnected for fan safety and better performance.
4. Minor reverse rotation/lag when the fan starts, is a normal phenomenon in BLDC Fans, it’s not a defect.
5. To deactivate Fan modes (Breeze, Mop, Sleep & Boost) press any speed control button or any other mode button on Remote.
6. After Power cutoff and resume & pressing any speed button, all the Modes and Timer will be deactivated.

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Problem A. Fan does not start

Solution 1. Check circuit fuses or breakers. 2. Check line wire connections of the fan. Caution: Make sure Main power is OFF.

B. Fan sounds Noisy

1. Make sure all motor housing screw are snug. 2. Make sure the screws that attach the fan blade to
the motor hub is tight. 3. Make sure there is a gap between Top Canopy and Ceiling.

C. Fan Wobbles D. Remote Sensing is poor

1. Don’t connect the fan with wall mounted External Regulator.
2. Ensure all blades are of same numerical code. 1. Change old battery with new. 2. Please ensure the remote is directed towards the fan.

Warning: 1. Do not damage the blade while installing or cleaning the fan. 2. Do not insert foreign objects between rotating fan blades. 3. Tighten the safety screw & down rod bolt properly and lock with lock nut & split pin.
Tighten the ceiling plate separately with screw in ceiling

Wiring Diagram:

Figure 10

Note: Do not to use external “Regulator”. APP USER MANUAL

APP INSTALLATION FOR AndroidTM and iOS Before setting up app, ensure the following points: 1. Internet connection is necessary to register on the App. A stationary Wi-Fi network (router) is also required for connecting/pairing devices. 2. Fan should be installed according to the instructions and safety guidelines mentioned in the Manual. 3. Havells Sync App will only work for the following mobile OS versions;

AndroidTM Lollipop & above

Apple iOS iOS 9 and above

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Downloading the app on an Android Smart Phone on Google Play Go to Play Store (Or Scan QR code and follow link) Download and install Havells SYNC app (Figure 11-14)

Figure 11

Figure 12

Figure 13

Download the APP for iOS Smart Phone from Apple “App Store”. Go to App Store (Or Scan QR code and follow link) Download and install Havells SYNC app ( Figure 15-18)

Figure 14

Figure 15

Figure 16

Figure 17

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Figure 18

Setup and Installation of “Havells Sync” Application Before using Havells Sync, please complete the following configuration in order to exchange the credential between Elio Prime Smart Fan and smart phone.
1. Connect your smart phone with the Wi-Fi Network by selecting the Wi-Fi Network with which the Elio Prime Smart Fan has to be connected.
2. Wi-Fi Network must be at 2.4 GHz band and secured with a Password. Read the router user manual or contact your ISP (Internet Service Provider) for router setting.
3. If firewall is enabled in the network (like in office network), the IP and the device must be allowed . 4. Follow the below steps to configure Elio Prime Smart Fan.
User Registration 1. Open the APP by taping the “Havells SYNC” icon in your smart phone (Figure 19). 2. On the App, user has to choose Registration type before starting to use the App. 3. The user can be of two types: (figure 21)

Figure 19

Figure 20

Figure 21

“New User” Registration 1. Tap on the “NEW USER” and by continuing with the terms & conditions, process further 2. Enter the desired details on the screen displayed (ex. “User name”) (Figure 23) 3. Enter your Email ID in the provided space below (Figure 24) 4. Select whether the product is your own purchased or want to share the device with other user.
(Figure 25) 5. In case of new product purchase, choose first option and then you arrive on home screen. (figure 38)

Figure 22

Figure 23 9

Figure 24

Figure 25

Add New Device or Use Shared Device 1. Tap on “I want to use a device shared with me” or Add New Device (Figure 25) 2. Click on “OK Proceed” (Figure 26) 3. Enter your mobile number and click on “Next” (Figure 27) 4. Create PIN and click on “Next”. (Figure 28) 5. Again confirm the pin entered by you before. (Figure 29) 6. Enter the OTP received, tap on verify OTP (Figure 30) 7. User registration has been successful

Figure 26

Figure 27

Figure 28

Figure 29

Figure 30

Existing User Sign-In 1. Tap on “EXISTING USER” and tick by continuing with the terms & conditions. (Figure 31) 2. Enter your registered 10 digit Phone Number and six digit pin to login. (Figure 32) 3. Tap to SIGN IN to enter into your existing registered account.

Figure 31

Figure 32

Figure 33

How to Retrieve/Change forgot pin 1. Enter your registered Phone Number and tap to “Forget PIN”. (Figure 34) 2. Enter your desired New PIN to set and tap on “NEXT” (Figure 35) 3. Re-enter your six digit PIN and tap on “CONFIRM” (Figure 36) 4. Enter your 6 digit OTP sent to your mobile number (Figure 37), if not received click on resend OTP

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Message pop up Havells Sync welcomes you.
Your verification code is XXXXXX
Figure 37

Figure 34

Figure 35

Figure 36

How to Add Device and Set-Up 1. After Login on the Home Screen of Sync App ,Slightly scroll down and tap on “ADD MY SMART DEVICE”
(Figure 38) 2. Tap on “SETUP MY SMART DEVICE”. (Figure 39) 3. Select Device type as FAN and Model name as Elio Prime Smart Fan and tap NEXT ( Figure 40)

Figure 38

Figure 39

Figure 40

4. App will automatically check for device to connect with Wi-Fi Network and GPS/location ON. Tap on” SETUP MY SMART DEVICE” (Figure 42)
5. Enter the Wi-Fi network password and tap on “Save & Continue” button to proceed further. (Figure 42a)
6. Turn on the Fan using remote handset. In Remote Handset press “Wi-Fi” button, hold for 5 s, 5 beeps sound comes from the Fan PCBA.

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Figure 41

Figure 42

Figure 43

8. Wait till the signal finds the active nearby devices on an APP screen (Figure 44) 9. After successful completion, Tap on “ELIO Prime Fan” to continue (Figure 45) wait till completion of circular
bar (Figure 46) 10. Give name to Fan (only alphabets are allowed). Tap on SAVE (Figure 47) 11. Now tap on “START USING MY DEVICE” (Figure 48)

Figure 44

Figure 45

Figure 46

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Figure 47

Figure 48

In case of Unsuccessful Registration:
1. If device registration is unsuccessful, below message will be displayed on an App. (Figure 49) Please recheck the reasons listed on mobile screen, carefully check and rectify if any problem exists.
2. Press the “SEARCH DEVICE AGAIN” button to search the network again,
3. If Device addition is still unsuccessful Press “RESET DEVICE” button & hold it up to 10 secs to reset the device (Figure 50) and follow instructions App. it will continue as in previous section (point no. 8 onwards). (Figure 51)
4. Even after above procedure if device addition is unsuccessful than contact Customer care (Figure 53).

Figure 49

Figure 50

Figure 51

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Figure 52

Figure 53

Figure 54 14

Overview of “Havells Sync” Application and Dashboard ­ Fan At home page, tap on “My Products” (Figure 54) and tap on “Operate Smart Products”, then select ELIO Prime Fan (Added Fan/Device). Fan/Device Control page will appear as below (Figure 55).
All Function Display

Device control

Device notification Device Menu

Device ON/OFF

Speed Bar

Temperature and Humidity display

Device Function bar

Figure 55

Delete Saved Device 1. Tap to Device menu on above right corner (Figure 55) 2. Press on “delete the device” to remove the device in an APP (Figure 56) 3. Now the device has been successfully deleted and can no longer be found in your saved devices.

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Figure 56
Operation of “Havells Sync” Application 1. Speed can be selected (1-5) by tapping or sliding on speed bar at desired speed. (Figure 55) 2. To set the Fan reverse rotation, Tap on the Icon appear on the screen (Figure 57) 3. To set Timer, tap on Timer icon, Timer menu will appear, Select timer value (1-8) by tapping
(dragging/sliding) on timer bar. (Figure 58)

Figure 57

Figure 58

Figure 59

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4. Fan Modes can be set by tapping MODES icon Page, Mode Menu Screen/Window will appear. (Figure 59) 5. Fan Modes (Breeze, Mop, Sleep OR Night & Boost) can be selected by tapping / selecting particular mode icon on screen.
How to Share Device/Fan 1. The user with whom, you want to share device, must be registered to “Havells Sync “App. 2. At device control page, select menu ­ Tap “Share this device” ­ Then “Invite new members” ­ select
member from contact list ­ Select devices/Fans to share and click “DONE” (Figure 60-62) 3. Invite to use device will be sent to invitee, they check bell icon in their Havells SYNC App account.

Figure 60

Figure 61

Figure 62

Automation /scheduling 1. Go to device control page, click “Automate” ­ Tap on “Create new automation” fill the required details then
click Create. (Figure 63-66) 2. Automation will be done as per your requirements. (Figure 67)

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Figure 63

Figure 64

Figure 65

Figure 66

Figure 67
ALEXA SKILL ENABLING AND FAN OPERATION Pre-requisite. 1. Stable Wi-Fi Network. 2. Alexa Device should be ready, signed in with amazon account. 3. Alexa smart phone App signed in with same Amazon Account. 4. ELIO Prime Fan connected to a stable Wi-Fi Network. 5. “Havells Sync” signed in and connected to ELIO Prime Fan. 6. “Havells Sync” account details. Note: Refer Section, APP User manual (Page 8 to 16) for setup using `Havells Sync’ APP Account”.
Set up Alexa enabled ELIO Prime Fan 1. Download/Install Alexa from Play store. (Figure 68, 69) 2. Login to Amazon Account, Alexa Home screen will Appear (Figure 70) 3. Run the App with voice recognition.
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Figure 68

Figure 69

Figure 70

Link “Havells Sync” Skill to Alexa 1. Tap on “More” from the bottom menu options. (Figure 70). 2. Go to “Skills & Games” (Figure 71). 3. Search Havells Sync and select it (Figure 72). 4. Tap on “ENABLE TO USE” (Figure 73). 5. Enter Havells Sync account details to authorize Amazon Alexa to Link 6. Select “Sign In” (Figure 74).

Figure 71

Figure 72

Figure 73

Figure 74

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Add a Device to Alexa 1. Havells Sync will linked with Alexa, Now Discover devices (Figure 75, 76). 2. Tap on devices, Elio Prime Fan added to device list, Tap ON, the device me operating menu will appear.
(Figure 77-78)

Figure 75

Figure 76

Figure 77

Figure 78

Confirmation Ready to operate 1. After successful completion of pairing of Sync, Alexa APP will automatically show the connected device
in your home page. 2. Alexa will automatically discover all devices associated with Havells Sync Account. 3. After successful linking of Havells sync account with Alexa, the linked device will show at device home
page (Figure 77) 4. Tap on device ELIO Prime Fan, the above Fan Homepage screen will appears (Figure 78)
Control your ELIO Fan using voice recognition feature Following are some examples of basic voice commands available to control various Functions:
Fan Main Power Alexa, “turn on ” Alexa, “turn off
Fan Speed Control Alexa, “what is the Speed / Fan Speed / Air Speed?”

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Alexa, “set fan speed to low” Alexa, “set fan speed to medium” Alexa, “set fan speed to high” Alexa, “set <Device name> to speed one” Alexa, “set to speed two” Alexa, “set

to speed three” Alexa, “set to speed four” Alexa, “set to speed five” Alexa, “decrease speed by 2” Alexa, “increase speed by 2” Fan Mode Control Alexa, “set to manual | manual mode” Alexa, “set to breeze | breeze mode” Alexa, “set to mop| mop mode” Alexa, “set to sleep| sleep mode” Alexa, “set to boost| boost mode” Reverse Rotation Alexa, “turn on the Reverse Rotation” Alexa, “turn off the Reverse Rotation” Google Assistant Configuration and Fan Operation Pre-requisite 1. Stable Wi-Fi Network. 2. Google Assistant-enabled device ready and signed in with Google Account. 3. Google Home smart phone App signed in with same Google Account. 4. Havells ELIO Prime Fan connected with stable Wi-Fi Network. 5. Latest version of Havells Sync APP on Google Play store. 6. `Havells Sync’ signed in and connected to Havells Elio Prime Fan. 7. `Havells Sync’ APP account details. Note: 1. Refer to Google Device user manual for setup procedure. 2. Refer Section, APP User manual (page 8 to 16) for setup using `Havells Sync’ APP Account”. 3. Select Language as India English in Assistant setting. Connect your Havells device in the Google Home app 1. Tap on your profile photo at the top right corner of the screen. (Figure 79) 2. Select “Assistant Setting” from the options. (Figure 80) 3. Search “Home Control” from the available setting options. (Figure 81) 4. Search “Havells Sync” action in the search bar. (Figure 82) 5. Tap on “Havells Sync” to continue. (Figure 83-85) 21

Figure 79

Figure 80

Figure 81

Figure 82

Figure 83

Figure 84

Figure 85

Link “Havells Sync” skill in Google Assistant 1. Enter Havells Sync APP account details to link Google Assistant with your Havells device. (Figure 85) 2. Tap on “Sign In” button to confirm. (Figure 86) 3. A confirmation message will be displayed. (Figure 87) Click on “Done” to finish paring the device

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Figure 86

Figure 87

Device discover in Google Home App 1. After successful completion of pairing of Havells Sync, Google Home App will automatically show the
connected device in your home page. (Figure 88) 2. Google Home app will automatically discover all devices associated with Havells Sync Account.

Figure 88
ELIO Prime Fan Control using Google Home App 1. On the home page, connected devices are shown. “Click” on the connected device.
(e.g. “ELIO Prime Fan”), linked ELIO Prime Fan will be displayed with the current status (OFF/ON/other) (Figure 89) 2. Tap on “OFF” to turn ON ELIO Prime Fan. (Figure 90) 3. Tap on “ON” to turn OFF ELIO Prime Fan. (Figure 90) 4. You can change name of device or unlink the account by clicking on the “setting” icon on top right corner. (Figure 91)
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Figure 89

Figure 90

Figure 91

Control your ELIO Prime fan using just your voice with Google. Try saying “Hey Google” followed by one of the commands listed below:
Fan Main Power Control Hey Google , Is turned on? Hey Google, “Turn on ” Hey Google, “Turn off
Fan Speed Control Hey Google, “What is the speed?” Hey Google, “Set on speed one” Hey Google, “Set on speed two” Hey Google, “Set on speed three” Hey Google, “Set on speed four” Hey Google, “Set on speed five” Hey Google, “Set

on low” Hey Google, “Set on medium” Hey Google, “Set on high” Reverse Rotation Hey Google, “Turn on reverse rotation for ” Hey Google, “Turn off reverse rotation for ” Fan Modes Hey Google, “Is the set to manual | manual mode?” Hey Google, “Set on breeze | breeze mode” Hey Google, “Set on mop | mop mode” Hey Google, “Set on sleep | sleep mode” Hey Google, “Set on boost| boost mode” Hey Google, “Set on manual | manual mode

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TROUBLESHOOTING APP INSTALLATION AND OPERATION

Sl. No. 1. 2. 3. 4
5

Trouble

Possible cause

During registration OTP not received

There may be server busy or entered wrong mobile number.

After Press of “Wi-Fi RESET” button 5 beep sound not appeared

1.Fan is not power On 2. Remote battery bad/ not installed correctly.

“Wi-Fi RESET” button pressed by mistake on remote

Fan configuration /Addi- 1. Wi-Fi Details tion to APP unsuccessful incorrect
2. Internet connectivity 3. Firewall and other
restrictions

After Power ON the Fan, it is showing Offline On APP

1. Network problem 2. APP connection
timing.

Resolution Wait for 3 minutes – 5 minutes. Even if OTP not received, check for mobile no. entered during registration process. 1. Start register process again with correct mobile no. 2. Check for Fan power ON 3. Press continuously for 5 s
Required to re-register fan to your APP account.
4. Check Wi-Fi SSID and Password is correct 5. Fan in Configuration mode and Wi-Fi Symbol is
blinking on the display unit 6. Check any firewall or any other restriction in Wireless
router. 7. Check the router is working properly. 8. Make sure that Fan is in the range of Wireless router. 9. Check the internet connectivity in wireless router 1. Check for Network stability 2. It takes 2 minutes – 5 minutes to show online depending on
network speed and server response.

6 If Alexa or google does Possibly in Alexa or

You need to enable “Havells Sync” Skills in Alexa or

not recognize the fan google “Havells SYNC” Google home Follow the procedure in manual.

skill is not enabled.

7 Fan speed level chang- Possibly fan operating Select normal mode through RF remote or mobile App.

ing its own

mode set to sleep

mode.

8 Fan speed changing randomly its own

Possibly fan operating mode set to Breeze mode.

Select normal mode through remote or mobile App.

9 Applied Sleep Mode but Sleep Mode works

not activating.

Speed 2 onwards.

Set Speed 2 or above. (Decrement of speed is as per description in Fan Feature section)

10 Wanted to deleted

When Automation is 1. Wait for Automation to complete than try to delete.

Automation but it is not in running condition it 2. Need to delete the device from APP than re

deleting

can’t be deleted

add/configure

11 Edited Automation to some other timing but speed selected with Sleep mode is not correctly deployed

While editing the Automation you need to re select Speed and Mode also

1. Move and re select the speed selection bar 2. Remove and Mode and reselect and try again.

Note: 1. Picture and procedure used to describe Sync APP, Alexa and Google operations, may slightly differ with
phone models/OS and APP versions. 2. All the App and Voice enabled (Alexa and Google) features are based on Internet speed and Cloud
response, in case any one or both deteriorate, these features temporarily no work properly. 3. Google and Google Home are trademarks of Google LLC. 4. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.

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E-WASTE DISPOSAL

Environmental Compliances: As per the rules laid down by the Government for environmental concern & safety, your product has been made to comply and conform to the respective regulation as listed below. This product falls under the E-WASTE (MANAGEMENT) RULES, 2022 with all amendments of Ministry of Environment, Forest & Climate Change.

RoHS Declaration:

This Product is in conformity with requirements of Rule 16 of the E-WASTE (MANAGEMENT) RULES, 2022

with all amendments. The content of hazardous substances with the exemption of the applications listed

in SCHEDULE II of the

E-Waste (Management) Rules, 2022 with all amendments is as follows:

· Lead (Pb): not over 0.1% by weight;

· Mercury (Hg): not over 0.1% by weight;

· Cadmium (Cd): not over 0.01% by weight;

· Hexavalent Chromium (Cr6+): not over 0.1% by weight;

· Polybrominated Biphenyls (PBBs): not over 0.1% by weight;

· Polybrominated Diphenyl Ethers (PBDEs): not over 0.1% by weight.

Do’s and Don’ts for disposal of product:

1. Do’s: · Always drop your used electrical/electronic products, defective spares or any accessories and packaging
materials after the end of their life at the nearest authorized collection point/center. · Make sure that your electronic products are recycled only by authorized recyclers/dismantlers. · Segregate the packaging materials according to their respective waste disposal options and sorting for
recycling. · Protect the glass surface of any electronic product to avoid breakage.

2. Don’ts: · Never dismantle your electronic product yourself. · Never sell or give E-Waste to informal and unorganized sectors like local scrap dealer/rag pickers. · Never dump E-Waste in garbage bins or municipal solid waste stream. · Do not dispose your product as unsorted municipal waste.

For more information on safe disposal, recycling and collection point, visit our website https://www.havells.com/en/discover-havells/ewaste-awareness.html or write a mail to ewaste@havells. com

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Actual products may vary in colour, design, description and colour combination etc. Although every effort has been made to ensure accuracy in the compilation of the technical detail within this Publication.
Specifications & performance data are constantly changing. Copyright Subsists. Imitation of trade dress, graphics and color scheme of this document is a punishable offence.
Images, Figure and Drawings are for illustrative purpose only.
Havells India Ltd.
Corp Office: QRG Towers, 2D, Sector-126, Expressway, Noida-201304 (U. P.) India Ph. +91-120-4771000 Email : customercare@havells.com, Website: www.havells.com Customer Care No. 08045 77 1313 (All Connections), 011-4166 0303 (Landline) Join us on Facebook at www.facebook.com/havells and share your ways to save the planet ! CIN – L31900DL1983PLC016304

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