STARLINK Satellite Internet Instruction Manual

September 23, 2024
Starlink

STARLINK Satellite Internet

Product Information

Specifications:

  • Product Name : Starlink Mini Kit
  • Components : Starlink with Integrated WiFi, Kickstand, Pipe Adapter, DC Power Cable, 15m Power Supply
  • Support Website : support.starlink.com

Product Usage Instructions

Installation:

  1. Download the Starlink App: Download the app and follow the on-screen instructions.
  2. Find A Clear View of Sky and Check for Obstructions: Use the obstruction tool in the app to select a suitable mounting location.
  3. Plug in Starlink: Connect the provided cable to your Starlink and power supply.
  4. Connect to WiFi: Connect to the STARLINK network on your device and customize settings in the app.
  5. Align Starlink: Adjust the alignment if needed using the app’s tool.

Using Ethernet Port:

  1. Remove Starlink Plug: Unplug the Starlink plug.
  2. Plug in Cable: Connect the Mini Starlink Cable or your own ethernet cable to the port.
  3. Note: Standard RJ45 cable may affect IP67 rating.

Pipe Adapter Installation:

  1. Remove Kickstand: Release and remove the kickstand.
  2. Route Cable Through Pipe Adapter: Pass the cable through the adapter and plug it into your Starlink.

MINI KIT

What’s In The Box

INSTALLATION

Download the Starlink App
Download the Starlink App and scan the QR code to step through the install process.

Find A Clear View of Sky and Check for Obstructions
Your Starlink needs a clear view of the sky so it can stay connected with satellites as they move overhead. Objects that obstruct the connection between your Starlink and the satellite, such as a tree branch, pole, or roof, will cause service interruptions. Use the obstruction tool in the App to ensure you have selected a suitable mounting location.

If you could not find a clear field of view from the ground level, consider installing in an elevated location, like a roof, pole, or wall. Additional mounts and accessories are available for purchase on the Starlink Shop.

Plug in Starlink

  • Lift the kickstand and plug one end of the provided cable into your Starlink. Ensure the plug is fully inserted such that the plug face is flush with the surface.
  • Route the other end of the power cable to your power supply and plug it into a power outlet.

Connect to WiFi

  1. On your device, find and connect to the STARLINK network in your WiFi settings.
  2. You are now connected! Open the Starlink App to customize additional settings, check your connection, and more.

Align Starlink
An alert on the App will show if you need to rotate Starlink to be properly aligned. Tap the alert to use the alignment tool.

Can’t Get Online?

  1. Open the Starlink App to check for any alerts, outages, or obstructions.
  2. Check the status light on the back of your Starlink.
    • Slow Blinking: Powered on.
    • No Light: No power to Starlink.
    • Fast Blinking: The LED will blink quickly for 3 seconds while holding down the reset button, then the LED will turn off as your Starlink reboots.
  3. Make sure everything is securely plugged in and there is no damage to hardware or cables.
  4. Power cycle your Starlink by unplugging from power and then plugging back in.
  5. Factory reset the Starlink by locating the reset icon on the back. Press down firmly until you hear a click and hold for 3 seconds. The LED will blink quickly and shutoff when complete.
  6. If none of these work, contact Starlink Customer Support in the app or the Support section of starlink.com

ETHERNET PORT

Using the RJ45 Port

  1. Remove the Starlink Plug
  2. Plug in the Mini Starlink Cable available on shop.starlink.com or your own ethernet cable into the port. Connect the other end of your cable to your wired mesh or 3rd party hardware.

Note : This product is no longer rated IP67 with a standard RJ45 cable.

PIPE ADAPTER INSTALL

  1. Remove Kickstand
    Squeeze the release tab and pull it away from its fixed location.

  2. Route Cable Through Pipe Adapter and Plug-In Cable

    • Route the Starlink cable through the opening in the pipe adapter and out the front end.
    • Plug the cable into your Starlink and ensure the plug is fully inserted such that the plug face is flush with the surface
  3. Install Pipe Adapter
    Slide the mount into your Starlink until it clicks into place.

  4. Mount Starlink to Pipe
    Loosen the locking thumbscrew and slide the Pipe Adapter onto your mounting pipe. Temporarily tighten the thumbscrew to stabilize Starlink onto pipe. Connect the other end of the Starlink cable to the power supply and plug it into power outlet.

  5. Align Your Starlink

    • An alert on the App will show if you need to rotate Starlink to be properly aligned.
    • Click the alert to use the alignment tool.
  6. Lock Alignment

    • Tighten the thumbscrew on the Pipe Adapter Mount to lock your Starlink in place.
    • Ensure your Starlink is firmly attached.

support.starlink.com

FAQ

Can’t Get Online?

  1. Open the Starlink App to check for alerts, outages, or obstructions.
  2. Check the status light on your Starlink for indications.
  3. Ensure all connections are secure and cables are undamaged.
  4. Try power cycling your device or factory resetting if needed.
  5. If issues persist, contact Starlink Customer Support.

References

Read User Manual Online (PDF format)

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