greenworks pro SNC404 Snow Thrower User Manual

: June 7, 2024
: greenworks pro

greenworks pro SNC404 Snow Thrower User Manual

DESCRIPTION

PURPOSE

This machine is used to remove and clear away snow from pavements, gardens, driveways and other ground level surfaces.

OVERVIEW

Handle bar
Bail Lever
Safety switch button
Upper handle
Carrying or lifting handle
Chute deflector
Discharge chute
Battery compartment
LED lights
Impeller
Scraper
Wheel
Lower handle
Middle handle
Chute control rod

GENERAL POWER TOOL SAFETY WARNINGS

WARNING

Read all safety warnings and all instructions.
Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.

Save all warnings and instructions for future reference.

The term “power tool” in the warnings refers to your mains-operated (cordless) power tool.

TRAINING

Do not allow children under the age of 14 to operate this tool. Children who are 14 years of age or older must read and understand the operating instructions and safety rules in this manual and must be trained and supervised by a parent.
Read the operating and service instruction manual carefully. Be thoroughly familiar with the controls and the proper use of the power tool. Know how to stop the unit and disengage the controls quickly.
Never allow children to operate the power tool. Never allow adults to operate the power tool without proper instruction.
Keep the area of operation clear of all persons, particularly small children, and pets.
Exercise caution to avoid slipping or falling, especially when operating in reverse.
Do not use on graveled surface unless the snow thrower is adjusted for such a surface in accordance with the operator’s manual.
Dress Properly – Do not wear loose clothing or jewelry. They can be caught in moving parts.
Wear appropriate boots when operating the snowthrower.
Operation of the snow thrower in the hand-held position is unsafe, except in accordance with the special instructions for such use provided in the operator’s manual.
Avoid Accidental Starting– Don’t carry the snow thrower with fingers on the switch while the battery is inserted. Be sure the switch is off when inserting the battery pack.

PREPARATION

Thoroughly inspect the area where the power tool is to be used and remove all doormats, sleds, boards, wires, and other foreign objects.
Do not operate the power tool without wearing adequate winter garments. Wear footwear, which will improve footing on slippery surfaces.
Adjust the housing height to clear gravel or crushed rock surface.
Never attempt to make any adjustments while the machine is running (except where specificallyrecommended by manufacturer).
Always wear safety glasses or eye shields during operation or while performing an adjustment or repair to protect eyes from foreign objects that may be thrown from the machine.
Prevent unintentional starting. Ensure the switch is in the off-position before connecting to battery pack,picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.
Disconnect the battery pack from the appliance before making any adjustments, changing accessories, or storing appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
When battery pack is not in use,keep it away from other metal objects,like paper clips,coins,keys,nails,screw or other small metal objects,that can make a connection from one terminal to another.Shorting the battery terminals together may cause burns or a fire

OPERATION

Do not put hands or feet near or under rotating parts. Keep clear of the discharge opening at all times.
Exercise extreme caution when operating on or crossing gravel drives, walks, or roads. Stay alert for hidden hazards or traffic.
After striking a foreign object, turn the machine off and remove the battery pack, and then inspect it for damage. Repair any damage before restarting and using the machine.
If the power tool should start to vibrate abnormally, stop the machine and check immediately for the cause. Vibration is generally a warning of trouble.
Stop the machine whenever you leave the operating position, before unclogging the collector/impeller housing or discharge guide, and when making any repairs, adjustments, or inspections.
When cleaning, repairing, or inspecting, make certain the collector/impeller and all moving parts have stopped.
Exercise extreme caution when operating on slopes.
Never operate the snow thrower without proper guards, keep other safety protective devices in place and working.
Never direct the discharge toward people or areas where property damage can occur. Keep children and others away.
Don’t Overreach – Keep proper footing and balance at all times.
Do not overload the machine capacity by attempting to clear snow at too fast a rate.
Don’t Force Snow Thrower – It will perform better and safer at the rate for which it was designed.
Never operate the power tool at high transport speeds on slippery surfaces. Use care when reversing.
Never direct discharge at bystanders or allow anyone in front of the power tool.
Disengage power to the collector/impeller when the power tool is transported or not in use.
Use only attachments and accessories approved by the manufacturer of the snow thrower (such as wheel weights, counterweights, or cabs).
Never operate the power tool without good visibilityor light. Always be sure of your footing, and keep a firm hold on the handles.
Walk, never run.
Clearing a Clogged Discharge Chute.
Hand contact with the rotating impeller inside the discharge chute is the most common cause of injury associated with snow throwers. Never use your hand to clean out the discharge chute. To clear the chute:
1. SHUT THE ENGINE（Motor） OFF!
2. Wait 10 seconds to be sure the impeller blades have stopped rotating.
3. Always use a clean-out tool, not your hands.
If the snow thrower strikes a foreign object follow these steps:
1. Stop snow thrower. Release the switch.
2. Remove the battery pack.
3. Inspect for damage.
4. Repair any damage before restarting and operating the snow thrower.

MAINTENANCE

Check shear bolts; engine-mounted bolt, etc., at frequent intervals for proper tightness to be sure the power tool is in safe working condition.
Always refer to owner’s guide instructions for important details if the power tool is to be stored for an extended period.
Store Idle Snow throwers Indoors – When not in use, snow throwers should be stored indoors in a dry, locked-up place – out of reach of children.
Store Idle Snow throwers Indoors – When not in use, snow throwers should be stored indoors in a dry, locked-up place – out of reach of children.
Run the power tool a few minutes after throwing snow to prevent freeze-up of the collector/impeller.
Do not use a battery pack or appliance that is damaged or modified.Damaged or modified batteries may exhibit unpredictable behavior resulting in fire，explosion or risk of injury.
Do not expose a battery pack or appliance to fire or excessive emperature space.Exposure to fire or temperature above 265°F (130°C) may cause explosion.
Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions.
Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
Do not modify or attempt to repair the appliance or the battery pack (as applicable) except as indicated in the instructions for use and care.
Maintain Snow Thrower With Care – Follow instructions for lubricating and changing accessories.

PROPOSITION 65

WARNING

This product contains a chemical known to the state of California to cause cancer, birth defects or other reproductive harm. Some dust created by power sanding, sawing, grinding, drilling, and other construction activities contains chemicals known to cause cancer, birth defects or other reproductive harm. Some examples of these chemicals are:

Lead from lead-based paints;
Crystalline silica from bricks and cement and other masonry products;
Arsenic and chromium from chemically treated lumber.

Your risk of exposure to these chemicals varies depending on how often you do this type of work. To reduce your exposure to these chemicals, work in a well- ventilated area, and work with approved safety equipment, such as dust masks that are specially designed to filter out microscopic particles.

Save these instructions

SYMBOLS ON THE PRODUCT

Some of the following symbols may be used on this tool.
Please study them and learn their meaning. Proper interpretation of these symbols will allow you to operate the tool better and safer.

Symbol

|

Explanation

---|---
| Direct current
|

Precautions that involve your safety.

| Read and understand all instructions before operating the product, and follow all warnings and safety instructions.
Wear eye Icon |

Wear eye and ear protection.

| Thrown objects can ricochet and result in personal injury or proper- ty damage. Wear protective clothing and boots.
|

Keep bystanders a safe distance from the machine.

| Keep hands away from the dis- charge area.
|

Stay away from moving parts. Keep all guards and shields in place.

| Keep feet out of impeller. Keep feet away from rotating impeller.
|

Stop the motor and remove the battery before leaving the product.

RISK LEVELS

The following signal words and meanings are intended to explain the levels of risk associated with this product.

SYM- BOL

| SIGNAL|

MEANING

---|---|---

| DANGER| Indicates an imminently hazardous situation,which, if not avoided, will result in death or serious injury.
| WARNING|

Indicates a potentially hazardous situation,which, if not avoided, could result in death or serious injury.

| CAUTION| Indicates a potentially hazardous situation, which, if not avoided, may result in minor or moderate injury.
| CAUTION|

(Without Safety Alert Symbol) Indicates a situation that may result in property damage.

INSTALLATION

WARNING

Do not change or make accessories that are not recommended by the manufacturer.

WARNING

Do not connect to power supply until you assemble all the parts.

UNPACK THE MACHINE

WARNING

Make sure that you correctly assemble the machine before use.

WARNING

If the parts have damage, do not use the machine.
If you do not have all the parts, do not operate the machine.
If the parts are damaged or missing, speak to the service center.

Open the package.
Read the documentation in the box.
Remove all the unassembled parts from the box.
Remove the machine from the box.
Discard the box and package in compliance with

INSTALL THE BATTERY PACK

WARNING

If the battery pack or charger is damaged, replace the battery pack or the charger.
Stop the machine and wait until the engine stops before you install or remove the battery pack.
Read, know, and follow the instructions in the battery and charger manual.

Open the battery door(1).
Align the ribs on the battery pack(2) with the grooves in the battery compartment.
Push the battery pack(2) into the battery compartment until the battery pack(2) locks into place.
When you hear a click, the battery pack(2) is installed.
Close the battery door(1).

REMOVE THE BATTERY PACK

Open the battery door(1).
Push and hold the battery release button(3).
Remove the battery pack(2) from the machine.

INSTALL THE UPPER HANDLE

Align the holes in the middle handle and the upper handle.
Put the bolts(2) through the holes.
Tighten the handle knobs(1) onto the bolts(2).
Do the same operation on the other side

INSTALL THE MIDDLE HANDLE

Align the holes in the middle handle and the lower handle.
Put the bolts(1) through the middle handle and the lower handle.
Tighten the handle knob(2) onto the bolt(1).
Repeat for left/right side.

INSTALL THE CHUTE DEFLECTOR

Align the tabs(2) on to the slots(3) on one side first.
Once you have engaged one tab on one slot push until you hear a click. Repeat on other side.
Push the chute deflector(1).
Make sure that the tabs(2) engage the slots(3) on the two sides.
Make sure that the posts(4) engage the holes(5) on the two sides.

INSTALL THE CHUTE CONTROL ROD

Align the holes(1) in the upper chute control rod(2) and lower chute control rod(3).
Put the hitch pin(4) through the holes(1).
Align the arrows in the discharge chute and snow thrower deck. Make sure the discharge chute faces forward.
Put the end of the chute control rod(5) straight through the hole(6) in the bracket. Keep the grip handle down.
Push the chute control rod(5) into the hole(7) behind the deck.
Turn the grip handle left and right to make sure that the discharge chute moves in the same direction.

OPERATION

WARNING

Wear eye protection during operation.

COLD WEATHER OPERATION

The safe battery operation temperature ranges from 1°F (-17°C) to 113°F (45°C).

WARNING

Do not store or charge battery outside.

Battery must be charged and stored indoors prior to use of the machine.

If the machine does not start below 1°F (-17°C)

remove the battery pack from the machine,
charge the battery pack for 10 minutes in warm area, or when the charging light turns green.
Install the battery pack again.

START THE MACHINE

While holding the safety switch button(1), pull the bail lever (2) to start the machine.

NOTE

Lower the scraper to the ground to remove the snow.

WARNING

Keep bystanders a safe distance from the machine.

WARNING

Examine the work area.
Remove all stones, sticks, wire, bones, and other debris that can ricochet because of the rotating impeller.

STOP THE MACHINE

Release the bail lever(2) to stop the machine.

WARNING

Wait until the impeller fully stops before you start the machine again.
Do not quickly turn the machine off and on.

WARNING

Remove the battery after you complete the work.

ADJUST THE DISCHARGE CHUTE

You can adjust the discharge chute 180° to change the snow direction.

Turn the grip handle left to move the discharge chute to the left.
Turn the grip handle right to move the discharge chute to the right.

ADJUST THE CHUTE DEFLECTOR

You can adjust the chute deflector up and down to change the throwing distance of the snow.

WARNING

Release the bail switch before you adjust the chute deflector.

WARNING

Do not push the deflector so far forward that a gap shows between the deflector and the chute.

Push and hold the trigger (1) on the chute deflector.
Move the chute deflector (2) up to increase the snow distance.
Move the chute deflector (2) down to decrease the snow distance.

LED HEADLIGHTS

Turning the headlights on：

Push and hold the safety switch button(1).
Pull the bail lever(2) in the direction of the handle bar to turn the headlights on.
Turning the headlights off：
Release the bail lever(2).

OPERATION TIPS

If it is possible, clear the snow with the direction of the wind.
In strong winds, lower the chute deflector to direct the snow to the ground.
When you complete the work, let the machine operate for a while to prevent ice formation in the discharge chute.
If the snow is deeper than 8″, decrease the speed and let the machine work at its own rhythm.
Do not use the scraper to remove compact snow and ice.

MAINTENANCE

WARNING

Remove the battery pack from the machine before maintenance.

CAUTION

Use only approved replacement parts.

CAUTION

Do not let brake fluids, gasoline, petroleum-based materials touch the plastic parts.
Chemicals can cause damage to the plastic, and make the plastic unserviceable.

CAUTION

Do not use strong solvents or detergents on the plastic housing or components.

GENERAL MAINTENANCE

Before each use, examine the machine for damaged, missing, or loose parts such as screws, nuts, bolts and caps.
Tighten correctly all the fasteners and caps.
Clean the remaining snow on the machine with a brush.

REPLACE THE SCRAPER

WARNING

Use only approved replacement scrapers.

WARNING

Wear heavy gloves or wind cloth around the blade when you touch the blade.

Remove the screws(1) from each side plate.
Remove the mounting screws (2) and spacers and discard the old scraper.
Install the new scraper.
Reinstall the mounting screws (2) and spacers and tighten them.

REPLACE THE IMPELLER

WARNING

Use only approved replacement scrapers.

Remove the 5 screws(1) and side wear pad(2) that secure the right side cover.
Remove the nut(3)
Remove the 5 screws(1) and side wear pad(2) that secure the left side cover.
Remove the belt(4).
Using a socket wrench, remove the large pulley(5)
Remove the screws(1) that secure the left side plate
Pull the axle(6) and remove the old impeller, install the new impeller.
Reinstall the nut(3) and right side cover.
Reinstall the left side plate, large pulley(5), belt(4) and left side cover.

STORE THE MACHINE

Clean the machine before storage.
Make sure the engine is not hot when you store the machine.
Make sure that the machine does not have loose or damaged parts. If it is necessary, do these steps/ instructions:
- Replace the damaged parts.
- Tighten the bolts
- Speak to a person of an approved service center
Store the machine in a dry area.
Make sure that children cannot come near the machine.

TROUBLESHOOTING

Problem	Possible cause	Solution
The handle is not in position.	The bolts are not engaged correctly.	Adjust

the height of the handle and make sure that the knobs and bolts are aligned correctly.
The machine does not start.| The battery is not charged.| Charge the battery by following the procedures in the battery and charger manual.
The switch is defective.| Have the switch replaced by an authorized service center.
Battery is too cold.| Remove battery from snow throw- er. Place battery on charger and allow to charge for 10 minutes or until the changing light turns green. Remove from charger and install in snow thrower for use.
Battery may re- quire service or replacement.| Call toll free helpline, at 1-855-345-3934 or replace battery.
The engine is on, but the im peller does not turn.| The belt is damaged.| Replace the belt.
A thin layer of snow stays be- hind.| The scraper is damaged.| Replace the scraper.

If you cannot find the solution to these problems, call 1-855-345-3934 .

TECHNICAL DATA

Voltage

|

60 V

---|---

No load speed

| 1,900 RPM
Working width|

20 ”

Clearing depth

| 10 ”
Impeller size|

16 ”

Discharge distance

| 19.7 ft
Weight (without battery pack)|

31.5 lbs (14.3kg)

Compatible battery model

| 2908402CT
Compatible charger model|

2910402CT

THE RECOMMENDED AMBIENT TEMPERATURE RANGE:

Item	Temperature

Snow thrower storage temperature range

| -4°F (-20°C) – 158°F (70°C)
Snow thrower operation temperature range|

-4°F (-20°C) – 104°F (40°C)

Battery charging temperature range

| 32°F (0°C) – 104°F (40°C)
Charger operation temperature range|

39°F (4°C) – 113°F (45°C)

LIMITED WARRANTY

4 YEAR WARRANTY

Greenworks hereby warranties this product, to the original purchaser with proof of purchase, for a period of four (4) years against defects in materials, parts or workmanship. Greenworks, at its own discretion will repair or replace any and all parts found to be defective, through normal use, free of charge to the customer.
This warranty is valid only for units which have been used for personal use that have not been hired or rented for industrial/commercial use, and that have been maintained in accordance with the instructions in the owners’ manual supplied with the product from new.

ITEMS NOT COVERED BY WARRANTY:

Any part that has become inoperative due to misuse, commercial use, abuse, neglect, accident, improper maintenance, or alteration; or
The unit, if it has not been operated and/or maintained in accordance with the owner’s manual; or
Normal wear, except as noted below;
Routine maintenance items such as belts and scrapers;
Normal deterioration of the exterior finish due to use or exposure.

HELPLINE:

Warranty service is available by calling our toll-free helpline, at 1-855-345-3934 .

TRANSPORTATION CHARGES:

Transportation charges for the movement of any power equipment unit or attachment are the responsibility of the purchaser. It is the purchaser’s responsibility to pay transportation charges for any part submitted for replacement under this warranty unless such return is requested in writing by Greenworks.