temperzone OSA-ISD Product Range Hitachi Product Owner’s Manual

September 23, 2024
temperzone

temperzone OSA-ISD Product Range Hitachi Product

Specifications:

  • Product Range : Temperzone and Hitachi
  • Warranty Term: Varies (Refer to warranty details)

Product Information:
The product range covered under this warranty includes various air conditioning systems and accessories from Temperzone and Hitachi. The warranty terms differ based on the specific product within the range.

Product Usage Instructions

How to Make a Claim on the Warranty:
To make a claim on the warranty, you can call 1800 211 800 or email the customer care centre at warrantyservice@temperzone.com.au. When contacting the customer care centre, provide the model and serial number of your equipment, along with the date of original purchase and the invoice number.

Maintenance Tips:

  1. Clean the return air filter regularly.
  2. Keep the outdoor unit clear of debris and garden matter.
  3. Maintain the unit annually following Temperzone or Hitachi’s recommended yearly maintenance guide available on their websites.

Terms of the Warranty:
What is Covered: Any defect in your Temperzone or Hitachi air conditioning system caused by FAULTY MATERIAL or WORKMANSHIP within the warranty term will be rectified without cost for both labour and material by the Temperzone Service Centre or a Temperzone appointed agent.

What is Not Covered:

  1. Failure to start due to voltage conditions, blown fuses, or other damage caused by inadequate or interrupted electricity supply.
  2. Damage caused by accident, misapplication, abuse, alteration, tampering, or servicing by anyone other than a qualified person.
  3. Damage resulting from incorrect installation, commissioning, or use other than in accordance with the supplied installation and operating instructions.

FAQ

Q: How long is the warranty period for residential use?
A: The warranty period for residential use varies based on the specific product within the Temperzone and Hitachi ranges. Refer tothe warranty terms provided for each product.

Q: Where can I find the recommended yearly maintenance guide?
A: The recommended yearly maintenance guide can be found on Temperzone’s website at www.temperzone.com and Hitachi’s website at www.hitachiaircon.com.au.

References

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