RSC Plus Bosch Security System User Guide

: September 19, 2024
: Bosch

Table of Contents

RSC Plus Bosch Security System
Product Information
Specifications
- Product Usage Instructions
Downloading and Updating RSC+ App
Setting Up Push Notifications
Adjusting Notification Settings on Android Phone
- FAQ
Q: Are iOS users affected by the changes in the RSC+
Q: How can I resolve connectivity issues with Telstra Gen 3
Changes Effective 20/06/2024

RSC Plus Bosch Security System

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Product Information

Specifications

Product Name: RSC+ Bosch Security System
Compatibility: Android devices
Version: 1.5.6 (102) and later
Platform: Google Play Store

Product Usage Instructions

Downloading and Updating RSC+ App

To ensure continued push notifications:

Download the latest RSC+ app version (V1.5.6 (102) or later)
from the Google Play Store.
If facing issues, re-subscribe to the required push
notification types.

Setting Up Push Notifications

Open RSC+ and log into your account.
Tap on Settings and select the relevant push notification types
(ALARMS, SYSTEM EVENTS, FAULT/TROUBLE).
Connect to the control panel.
Arm or disarm the control panel using the RSC+
application.
Force close RSC+ application.
Reopen RSC+, connect to the control panel, and arm it to
receive push notifications.

Adjusting Notification Settings on Android Phone

Go to SETTINGS on your Android phone.
Select APPS and find RSC+.
Activate notifications by swiping the notification button and
adjust settings as per your preference.

FAQ

Q: Are iOS users affected by the changes in the RSC+

system?

A: No, iOS users are unaffected by the changes related to the
Google push FCM policy.

Q: How can I resolve connectivity issues with Telstra Gen 3

Cobra XH Modem?

A: If facing connectivity issues, switch on IPv6 and check the
APN within the modem router. Follow the steps provided
here.

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21/06/2024, 16:17

Updated Service Status : RSC+ : Bosch Security System

Updated Service Status : RSC+

Modified on: Fri, 21 Jun, 2024 at 1:38 AM

Changes Effective 20/06/2024

RSC+ Android APP.
Service changes due to Google push FCM policy changes may affect users. Due to the upcoming changes in Google’s push FCM policy the old push API will be stopped on June 20th 2024. To ensure that RSC+ Android users can con nue to receive push no fica ons normally RSC+ applica on and servers have been upgraded to use the new Google push API.
Impact and Solu on: Issue: All Android RSC+ versions below 1.5.6 (102) a er June 20, may stop receiving push no fica ons. This is due to the old push API to the Google service being implemented in the applica on.
Resolu on: Download the latest app from the Google Play store V1.5.6 (102) and later. The latest version has the updated Google push API. Bosch cloud servers have been updated to accommodate the changes made by Google.
Should an end user have any issues we recommend to re-subscribe to the relevant push no fica on types required.
Open RSC+ Log into account Before connecting to the control panel tap on Settings Select relevant push notification type required (ALARMS, SYSTEM EVENTS, FAULT/TROUBLE) Go back and connect to the control panel Arm the control panel from the RSC+ application Disarm the control panel from the RSC+ application Close RSC+ application (Force close RSC+) Open RSC+ Connect to control panel from RSC+ Arm the control panel from the RSC+ application Push notifications will return.
On Android phone go into SETTINGS
Then APPS Select RSC+
Notifications will possibly say Blocked as they are OFF

https://boschsecurityaustralia.freshdesk.com/support/solutions/articles/35000251976 -updated-service-status-rsc-?utmsource=newsletter&utm… 1/3

21/06/2024, 16:17

Updated Service Status : RSC+ : Bosch Security System

swipe notification button to activate and adjust settings to suit User preference
iOS Users are unaffected.
Telstra Gen 3 Cobra XH Modem There have been some reports with connectivity issues when using the Telstra Gen 3 Cobra XH Modem with the Solution 2000 and 3000 with RSC+
Appears similar issues to what was experienced with Gen 2 modems. (failback from 4g to normal NBN/ADSL) From initial testing switching IPv6 on and checking APN within the modem router resolves issues. Click here to see steps to follow (https://boschsecurityaustralia.freshdesk.com/support/solutions/articles/35000174896 -telstra-smartmodem-gen2-dja0231-gen3-settings-for-rsc-)
Telstra engineering staff have advised today (25/10/2022) that new firmware rollout was completed on Mon 24/10/2022.
https://boschsecurityaustralia.freshdesk.com/support/solutions/articles/35000251976 -updated-service-status-rsc-?utmsource=newsletter&utm… 2/3

21/06/2024, 16:17

Updated Service Status : RSC+ : Bosch Security System

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