E3 Supervisory Controller Platform

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Product Information

Specifications

• Product: Supervisory Controller Platform
• Firmware Version: 2.29F02
• Compatibility: Connect+ Version 1.5.10F01
• Platform: E3 only (Site Supervisor only)

Product Usage Instructions

Before Upgrading Firmware

1. Note that for firmware versions 2.16 to 2.22, you must first
   upgrade to 2.23 BEFORE upgrading to 2.29.

2. Upgrading firmware from older versions is a tiered process.
   Refer to the appropriate resources for supervisory controller
   firmware upgrades.

Who Should Update

Copeland recommends that all customers upgrade their Supervisory
controllers and PCs running Connect+ to the latest version to
benefit from the latest fixes and enhancements. Ensure to upgrade
if you use any of the features listed in the table provided in the
manual.

Connect+ Update Recommendation

It is advised to upgrade to the latest Connect+ version before
updating Supervisory controllers. Contact Copeland for more
information on upgrading.

Features and Fixes in Supervisory Controller 2.29F02

The update includes features like group applications, status tab
graphing improvements, alarm filtering enhancements, and various
bug fixes.

FAQ

Q: How do I know if I need to upgrade my Supervisory

controller?

A: If you are using any of the features listed in the update
matrix or facing issues addressed in the fixes section, it is
recommended to upgrade to version 2.29F02.

Q: Can I upgrade directly from an older firmware version to

2.29F02?

A: No, if you are on firmware versions between 2.16 and 2.22,
you must first upgrade to version 2.23 before proceeding to upgrade
to version 2.29.

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RELEASE NOTES

Supervisory Controller Platform
Update Advisory E3 and Site Supervisor Firmware 2.29F02

A new general release version of the Supervisory controller firmware version 2.29F02 has been released and is available for customer upgrade. For more information, visit the Supervisory Control page on the Copeland website:
https://www.copeland.com/en-us/products/controls-monitoring-systems/ facility- controls-electronics/facility-and-system-controls/supervisorycontrols-platform
IMPORTANT! For E3 firmware upgrades, be sure to use the _Display_Update file.
Before Upgrading Firmware
1. Note that for firmware versions 2.16 to 2.22, you must first upgrade to 2.23 BEFORE upgrading to 2.29. 2. Upgrading firmware from older versions is a tiered process. See the last page of this document for links to resources for supervisory controller firmware upgrades.

Who Should Update
Copeland recommends that all customers upgrade their Supervisory controllers and PCs running Connect+ to the latest version to take advantage of the latest fixes and enhancements listed in the table below. All customers who use any of the features in the table below are advised to upgrade to Supervisory controller 2.29F02, and
customers using any of the features listed in the matrix on pages 2-4.

Alarm Communications Graphing File Management NVR Application ISD Application XR75 CD MRLDS 250

MQTT XM678D_25 16AI HTTP Certificates Loop Sequence Control Floor Plans UltraSite

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CONNECT+ UPDATE RECOMMENDED
It is recommended to upgrade to the latest Connect+ version. If you plan to upgrade Supervisory controllers and Connect+ at the same time, upgrade Connect+ to the latest version first, then update the Supervisory controllers. Contact Copeland for more information about upgrading.
Supervisory Controller and Connect+ Compatibility Matrix

Supervisory Controller Version 2.29F02

Recommended Connect+ Version 1.5.10F01

CONTROLLER FIRMWARE COMPATIBILITY
Firmware Platform Mapping Firmware
E3#.##### DisplayUpdate SS#.#####_ Firmware_Update

Platform E3 only
Site Supervisor only

Supervisory Controller 2.29F02 Feature and Fix Matrix
Features and Fix Descriptions
Features
Group Applications Applications can now be grouped and customized in a logical way. Multiple tiles can be selected and moved. Applications can also be selected in Alarms Association and filtered by these groups.
Status Tab Graphing Graph samples are now dynamically loaded with the latest 1000 samples presented by default. Backward and forward arrow icons allow navigation of 500 samples by day.
Alarm Filtering Alarm forwarding, escalation, and reporting enhancements added. Numerical values can now be assigned for alarm priorities.
Fixes
UI Chrome – Time panel can now be opened by clicking the body of a time picker after upgrading Chrome to the latest version. Log Graph – When zooming in on a graph, the None time label is now visible. E3 Auto log off window no longer appears on the E3 panel after system time is changed to a later date. Point unit and date no longer overlap on the Log Graph page. Delete button now appears on the right edge of the screen. General enhancements to the PIB firmware update screen message. Copeland logo updated on header and Home screen. Physical 4AO and 8RO Input and Output status are now aligned on screen.

Supported in Supervisory Controllers
2.29F02

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©2024 Copeland LP

Supervisory Controller 2.29F02 Feature and Fix Matrix
Features and Fix Descriptions
Fixes continued
Generic Alarm Generic Alarm for ACTIVE SETPOINT is now functioning properly.
XM678D_25 Refg Type options now match the user guide.
Offline Alarms Issues involving a maximum number of connections no longer causes device offline alarms.
Alarm Communications Alarm Annunciator:
Alarms no longer remain on after the alarm condition was cleared. Alarm output and light no longer remain on when there is no active alarm.
BACnet Certain conditions where Offline Delay was not recognized is now fixed.
XR75 CD Association in E3 is now functional.
16AI Input types can now be changed without having to delete associations.
Security AI AUX A unit can now receive the correct output in PSI. Overrides are now functioning properly. Backups created through Connect+ are now encrypted (2.26F02 and above).
Graphing Date format on graphs now matches the format selected in the Localization screen. Point, Unit, and Date no longer overlap in Log Graphs.
MRLDS 250 Connection is no longer disconnected resulting in a drop offline.
NVR Application Response Delay Parameter is now functioning as expected.
MQTT Secure Port 443 connection with MQTT protocol is now supported.
HTTPS Certificates Default certificates will no longer expire.
UltraSite to Controller Restore CCT-Stat: Device Address, OCCUPANCY, and Comp Lockout will now convert correctly. Suction Group: Parameters will now convert correctly. XM Circuits: Parameters will now convert correctly. 8DO: Parameters will now convert correctly. Analog Combiner: Parameters will now convert correctly. 4AO: Parameters will now convert correctly.

Supported in Supervisory Controllers
2.29F02

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©2024 Copeland LP

Supervisory Controller 2.29F02 Feature and Fix Matrix
Features and Fix Descriptions
Fixes continued UltraSite Connectivity
Connectivity issues have been resolved. Floor Plans
Controller no longer reboots when pulling E2 points for a Floor Plan. Loop Sequence Control
PID Reset Mode Keep Last Val will now retain the last value. ISD Application
COMP RUN OUT will now report the current run status of the compressor.

Supported in Supervisory Controllers
2.29F02

Resource Links for Upgrading Firmware
For more information on firmware upgrades, see the 026-4184 Upgrade Advisory: https://www.copeland.com/documents/026-4184-upgrade-advisory-for-all- supervisory-controller-versions-before-2-19f01-en7981974.pdf For more information on E3 firmware upgrades before 2.20F03, see the 026-4185 Upgrade Advisory: https://www.copeland.com/documents/026-4185-upgrade-advisory-for-e3 -controller-versions-below-2-20f03-en8070726.pdf

Supported Browsers
· Google Chrome 105.0.5195 and later · Firefox 105.0 and later · MAC Safari® 14.1.2 and later · iOS Safari® 14.7 and later · Edge 84.0.522 and later · Android Chrome/WebView 105.0.5195 and later

For Copeland Digital Cold Chain Technical Support
· 833-409-7505 · ColdChain.TechnicalServices@Copeland.com

Visit our website at copeland.com/en-us/products/controls-monitoring-systems for the latest technical documentation and updates. For Technical Support call 833-409-7505 or email ColdChain.TechnicalServices@Copeland.com
026-4089 R2 The contents of this publication are presented for informational purposes only and they are not to be construed as warranties or guarantees, express or implied, regarding the products or services described herein or their use or applicability. Copeland reserves the right to modify the designs or specifications of such products at any time without notice. Responsibility for proper selection, use and maintenance of any product remains solely with the purchaser and end-user. ©2024 Copeland is a trademark of Copeland LP.

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