ViewSonic UMB202 4K Video Bar System User Guide

: September 10, 2024
: Viewsonic

ViewSonic UMB202 4K Video Bar System

USER GUIDE

Model No. VS19887 P/N: UMB202

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.

Thank you for choosing ViewSonic®

As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
Once again, thank you for choosing ViewSonic®!

Safety Precautions

Please read the following Safety Precautions before you start using the device.

Keep this user guide in a safe place for later reference.
Read all warnings and follow all instructions.
To prevent damage, avoid any physical pressure, vibration, or immersion during transportation, possession, or installation of the product.
Always place the product on a flat, stable surface.
Avoid contacting any liquids, gas, or corrosive materials with the shell of the product.
This product has no parts which can be repaired by the user. Any damage caused by the user’s own disassembly is not covered by warranty.
Electromagnetic fields at specific frequencies may affect the image of machine.

Introduction

Package Contents

UMB202
Remote Control
AAA Batteries x 2
Wall Mounting Kit with Anchors and Screws
TV Mount Screws
USB Type C Cable with USB Type A Adapter
Power Adapter with US/EU/UK/AU plug adapters
Lens Cover
Quick Start Guide

Product Overview

NOTE: The RJ45 port only supports Power over Ethernet.

Remote Control

Replacing the Batteries of the Remote Control

1. Remove the cover on the rear of the remote control.
2. Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the “+” on the battery post.
3. Replace the cover by aligning it with the slot on the remote control and snapping the latch shut.

NOTE:

Avoid leaving the remote control or batteries in excessive heat or humidity.
Always dispose of old batteries in an environmentally friendly way. Contact your local government for more information on how to dispose of batteries safely.
Remove the batteries if the remote control will not be in use for an extended period of time.
It is recommended that you do not mix battery types.

Installing the Camera

Wall Mounting

1. Pre-drill three holes into the wall and install the three wall anchors.
2. Align the wall bracket with the three anchors and secure the wall bracket with the three bracket screws.
3. Secure the camera to the mounting plate.
4. Attach the mounting plate to the wall bracket to complete the installation.

NOTE : When installing the camera, please note that there is a dimensional tolerance of 3%. It’s advisable to manually measure the size and the distance between the users and the camera prior to final installation.

VB-WMK-002 Mounting

NOTE : Some parts are optional accessories included in other ViewSonic products. Please refer to our website for more information.

NOTE : The mounting plate and screws are included as accessories with UMB202.

1. Line up the mounting plate with the VB-WMK-002.
2. Attach the mounting plate to the VB-WMK-002 with the screws.
3. Secure the camera to the mounting plate.
4. For more information, refer to the VB-WMK-002 user guide.

NOTE: When installing the camera, please note that there is a dimensional tolerance of 3%. It’s advisable to manually measure the size and the distance between the users and the camera prior to final installation.

Mounting UMB202 and VB-WMK-002 onto an IFP

After installing the UMB202 onto the VB-WMK-002, it can be set on an IFP as shown in the image below.
On the Top

NOTE : Please refer to the Compatibility List on page 18 or contact our local service provider for more information.

Making Connections

Connecting to Power

Power Adapter (DC IN)

1. Connect the power cord to the DC IN jack at the rear of the camera.
2. Plug the power cord plug into a power outlet.

NOTE : The power adapter includes four different plug faces.

Ethernet (Power over Ethernet)

1. Connect the Ethernet cable to the RJ45 port at the rear of the camera.
2. Plug the other end of the Ethernet cable into an Ethernet injector or similar equipment.

Connecting to External Devices

NOTE : Ensure the camera (UMB202) is the default video and audio output device when being used.

USB Connection

Connect one end of the USB cable to the camera’s USB port. Then, plug the other end into a USB port on your PC, Interactive Flat Panel (IFP), or Conference PC (MPC310-W31-TU).

NOTE:

The RJ45 port only supports Power over Ethernet.
Refer to the ViewSonic MPC310-W31-TU Conference PC and MRC1010-TN Touch Console user manual for detailed settings of ViewSonic MTR (Microsoft Teams Rooms).

Appendix

Specifications

General

NOTE : Damage may occur if you use a different adapter. Please confirm the input voltage, output voltage and output power is consistent to your original adapter before you use the new adapter.

Audio

Compatibility List

Below is a compatibility list for VB-WMK-002 and UMB202.

LED Indicators

Troubleshooting

Maintenance

General Precautions

Make sure the camera is turned off and the power cable is unplugged from the power outlet if it will not be used for an extended period of time.
Avoid lens should avoid bright objects (e.g., sunlight), and unstable light conditions.
Do not use the camera around facilities that can transmit high-power radio waves (e.g., television station).

Cleaning the Camera Lens

Wipe the camera lens with a clean, soft, lint-free cloth. This removes dust and other particles.

Cleaning the Case

Use a soft, dry cloth to clean.

Disclaimer

ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the device or case. Some chemical cleaners have been reported to damage the device and/or case.
ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.

Regulatory and Service Information

Compliance Information

This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit.

FCC Compliance Statement

This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Industry Canada Statement

CAN ICES-003(B) / NMB-003(B)

CE Conformity for European Countries

CE

The device complies with the EMC Directive 2014/30/EU, Low Voltage Directive 2014/35/EU.

The following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

Batteries may not be disposed in trash or household recycling collection bins intended to receive other non-hazardous waste and/or recyclable materials. Please use the public collection system to return, recycle, or treat them in compliance with the local regulations.

Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below:

Copper alloy containing up to 4% lead by weight.
Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.
Lead in dielectric ceramic capacitors for rated voltage of 125V AC or 250V DC or higher.

Indian Restriction of Hazardous Substances

Restriction on Hazardous Substances statement (India). This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

Product Disposal at End of Product Life

ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic® website to learn more.

USA & Canada:
https://www.viewsonic.com/us/go-green-with-viewsonic

Europe:
https://www.viewsonic.com/eu/environmental-social-governance/recycle

Taiwan:
https://recycle.moenv.gov.tw/

For EU users, please contact us for any safety/accident issue experienced with this product:

ViewSonic Europe Limited Haaksbergweg 75
1101 BR Amsterdam Netherlands
+31 (0) 650608655
EPREL@viewsoniceurope.com
https://www.viewsonic.com/eu/

Copyright Information

Copyright© ViewSonic® Corporation, 2024. All rights reserved.
Macintosh and Power Macintosh are registered trademarks of Apple Inc.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries.
ViewSonic® and the three birds logo are registered trademarks of ViewSonic® Corporation.
VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA.
ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).
As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic® Corporation.

UMB202_UG_ENG_1a_20240524

Customer Service

For technical support or product service, see the table below or contact your reseller.

NOTE: You will need the product’s serial number.

Country/ Region	Website	Country/ Region	Website

Limited Warranty

ViewSonic® Display

What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components. The repair or replacement unit or parts or components will be covered by the balance of the time remaining on the customer’s original limited warranty and the warranty period will not be extended. ViewSonic® provides no warranty for any third-party software whether included with the product or installed by the customer, installation of any unauthorized hardware parts or components (e.g. Projector Lamps). (Please refer to: “What the warranty excludes and does not cover” section).

How long the warranty is effective:
ViewSonic® displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labor from the date of the first consumer purchase.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty excludes and does not cover:

Any product on which the serial number has been defaced, modified, or removed.
Damage, deterioration, or malfunction resulting from:

ͫ Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
ͫ Repair or attempted repair by anyone not authorized by ViewSonic®
ͫ Damage to or loss of any programs, data, or removable storage media.
ͫ Normal wear and tear.
ͫ Removal or installation of the product.

Software or data loss occurring during repair or replacement.
Any damage of the product due to shipment.
Causes external to the product, such as electric power fluctuations or failure.
Use of supplies or parts not meeting ViewSonic’s specifications.
Failure of owner to perform periodic product maintenance as stated in the User Guide.
Any other cause which does not relate to a product defect.
Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in).
Software – Any third-party software included with the product or installed by the customer.
Hardware/Accessories/Parts/Components – Installation of any unauthorized hardware, accessories, consumable parts or components (e.g. Projector Lamps).
Damage to, or abuse of, the coating on the surface of the display through inappropriate cleaning as described in the product User Guide.
Removal, installation, and set-up service charges, including wall-mounting of the product.

How to get service:

For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number.
To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®.
For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
Any other damages, whether incidental, consequential or otherwise.
Any claim against the customer by any other party.
Repair or attempted repair by anyone not authorized by ViewSonic®.

Effect of state law:

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer.
The warranty period for this product in mainland China (Hong Kong, Macao, and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found at: http://www.viewsonic.com/eu/under “Support/Warranty Information”.

Mexico Limited Warranty

ViewSonic® Display

What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product
proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.

How long the warranty is effective:
ViewSonic® LCD displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour from the date of the first consumer purchase.

Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty excludes and does not cover:

Any product on which the serial number has been defaced, modified or removed.
Damage, deterioration, or malfunction resulting from:

ͫ Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
ͫ Causes external to the product, such as electrical power fluctuations or failure.
ͫ Use of supplies or parts not meeting ViewSonic®’s specifications.
ͫ Normal wear and tear.
ͫ Any other cause which does not relate to a product defect.

Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.
Removal, installation, insurance, and set-up service charges.