METAL DEFENDER MD-H Affordable Professional Security User Manual

: September 9, 2024
: METAL DEFENDER

Table of Contents

MEDICAL SAFETY
PLEASE READ THE FOLLOWING INSTRUCTION CAREFULLY BEFORE OPERATON
INTERFERENCE
Technical Specifications
Product Features
General Information
Installation Instructions
Understanding the Zones
Understanding the Panel
Debugging
QUICK SETTING
BRIEF MAINTENANCE
2 YEAR WARRANTY INFORMATION
Customer Support
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

METAL DEFENDER MD-H Affordable Professional Security

MEDICAL SAFETY

Metal Defender makes every effort to ensure its products are safe for use. Extensive research by Metal Defender has produced no information which would indicate that its products have any adverse effects on medical implants, pregnancy, recording media or magnetic strips. Metal Defender makes every effort to cooperate with medical device manufacturers and to communicate with agencies such as the United States Food and Drug Administration and Health Canada as a means of assuring product safety. The electromagnetic fields produced by Metal Defender products are similar to those encountered in the daily environment and meet U. S. and International standards for electromagnetic emissions.

Metal Defender recognizes that certain medical devices may have additional requirements which may require special care. Any recommendations or directives issued by personal physicians or medical device manufacturers should be followed. If, for any reason, (e.g. doctors orders, etc.), a patron objects to being scanned with a metal detector, it is recommended that alternative procedures be used.

The following should be considered when developing a security checkpoint screening plan.

Traffic Flow – Traffic flow should remain consistent and encourage unrestricted traffic flow as a means of minimizing the time a person remains within the archway of a walk- through metal detector.
Alternative Screening – Alternative screening methods such as scanning with a handheld metal detector, hand searching or denial of access should be clearly defined in checkpoint screening procedures as approved alternatives to screening with the walk- through metal detector.
Personnel Training – Security screening personnel should be instructed in the care of persons with special medical needs and use of alternative screening methods that meet the requirements of medical practitioners or medical device manufacturers.

PLEASE READ THE FOLLOWING INSTRUCTION CAREFULLY BEFORE OPERATON

Regarding to how to how to use the machine correctly and safely, please attention to the following instructions.
make sure you have read it before operation.

It’s available for both indoor and outdoor use, please use canopy to protect it against rain.
Choose the smooth and stable installation place, don’t touch the detector during security checking to avoid false alarm.
Make sure there’s no big metal object or strong magnetic field around the detector within 2 meters.
Keep the detector far from the power line and communication cable.
Detector probe must not install in high temperature or wet circumstance.
Do not disassemble the control units except the professional technician.
Please wait l minute for its self-diagnosing when machine start.
We advise to have a power cord on the ceiling, easier to connect to the detector.
Follow the user manual and make sure the right wire connection when machine start.

INTERFERENCE

The interference during the walk through metal detector working, are mainly as follow:

Electronic Jamming
Working frequency for the Walk Through metal detector is 4KHz-8KHz. around the work environment should exclude the electronic products that have the almost similar working frequency such as generator, TV etc.

Moving metal objects Interference
The Walk Through metal detector will be interfered by the moving metal objects, around the work environment should not have turnstile and from vehicle etc. big moving metal objects.

Interference Between Products And Products
During using 2 pieces or more Walk Through metal, should avoid using the same frequency(the work frequency can be seen on the packing box),the minimum distance between two doors should be above 0.5m to avoid the mutual interference for the Walk Through metal detectors.

Technical Specifications

Metal Defender’s MD-H Walk-through Metal Detector provides pinpoint accuracy and discrimination features. This detector is effective in all environments including but not limited to airports, government buildings, correctional facilities, and sports venues. While being cost effective it also provides the same security that professionals worldwide receive from other brands.

Sensitivity 5	Adjustable Zones with sensitivity levels 0-255
Zone Indications	5 Zones
Overhead Control Unit	All Electronics- LED, Alarm light, LED bar graph,

Control Touch pads- Integrated to eliminate wire exposure
Password protection| Settings 4- Digit customizable password
Self Diagnostics| Upon Startup/Reset Unit will Self-Diagnose
Warranty| 24-Month standard warranty Limited Parts/Labor
Dimension| 79.9in(H)x14.96in(W)x5.90in(D)
Shipping weight| 1 Pieces per unit – 48 lbs
Temperatures| -20C to 60C Operating-20C to 50C Storing
Power| 110-230VAC ± 10%
Weatherproofing| IP55 Water/Dust resistant

Product Features

Alarm Display, LED lights determine metal objects on both side
Built in power supply
Waterproof for mild outdoor usage

General Information

Regional Sensitivity:
The maximum sensitivity can detect metal content as small as a coin, in self- regulation between 0-255 sensitivity detection requirements may need to be adjusted. Be sure to determine the items you are looking for beforehand and remove keys, jewelry, belt buckles, and steel toe boots to prevent false alarms. Also make sure that the unit is at least 4 feet from any metal frame door or revolving door.

Waterproof:
Made of PVC synthetic materials, the unit is waterproof for mild outdoor usage.

Smart Statistics:
Intelligent traffic and alarm counting function; can automatically detect the number of passing individuals and the number of alarms that have gone off.

Anti-Interference Ability:
Digital, analog, and left and right balanced technology help in preventing false alarms and false negatives, and greatly improve the anti-jamming capability.

Safety Protection:
Double password protected, allowing only authorized personnel operation and access. Multiple passwords allow for better security parameters. Parameter settings are automatically stored without interrupting power supply protection, both safe and convenient.

Electromagnetic Radiation:
EMC electromagnetic radiation standards; use of weak magnetic field technology, safe for pregnant women, cell phones, film, video tapes and other sound equipment.

Installation:
This series metal detector has an integrated design. Plug ＆ Play.
NOTES: When you set up two units together, please set them at the distance of 80cm.

Field of Use:
Airport, schools, concert venues, events, railway stations, docks, entertainment facilities, prisons, courts, government departments, factories, examination room, shopping malls, community channels, security check, and prohibited items inspection areas.

Installation Instructions

Please read through the following instructions to properly install, program, and adjust the sensitivity of the Metal Defender walk-through metal detector.

Open the boxes and take out the main body and the cablesg.
If install two units. Please install them at a distance of 80+cm.
Plug the AC plug into an electric outlet. Turn the orange power button on. Your unit should light ue. If it does, your unit is up and running. You can adjust sensitivity for the entire unit or for each of the individual zones (see below).

Understanding the Zones

A: Alarm Zone Locations – There are 5 unique and precise zones that will monitor and attempt to detect for metal each time somebody walks through. Each zone can be individually programmed for a specific sensitivity. Each individual zone will light up when metal is detected and a beep will sound to alert security as to where the metal is located.

Understanding the Panel

IN: Will count the number of people that pass through the detector
ALARM: Will count the number of times the detector found metal
Enter: startup and close, enter the option.
“←”: left option, return, parameters to be the left or upward options.
“→”: right option, parameters to be the right or downward options.
“↑”: upward option, parameters to be incremental adjustment.
“↓”: downward option, parameters to be reduction adjustment.
The specific function, please reference keypad operating instructions in the relative setting pages.

Debugging

TURN ON
After finishing cable connection, press the orange button the door panel to turn on the detector.

ENTER IN TO SETTING INTERFACE
Press “ENTER” to input password so as to enter in to setting interface.
Factory Password: 000000
Universal Password: 888888

ALARM SETTING
Press button ”ENTER” to enter into the Alarm setting interface as below:

Press button”←” or “→” to opt the setting.
Press button “↑” or “↓” to adjust the value.
Press button “ENTER” to save and exit.

SENSITIVITY SETTING
Press button ”ENTER” to enter into the Sensitivity setting interface as below:

Press button “←” or “→” to opt the setting.
Press button “↑” or “↓” to adjust the value.
Base Value is for overall sensitivity from 0-255.
1 ZONE VAL: Sensitivity of zone 1 (0-255)
2 ZONE VAL: Sensitivity of zone 2 (0-255)
3 ZONE VAL: Sensitivity of zone 3 (0-255)
4 ZONE VAL: Sensitivity of zone 4 (0-255)
5 ZONE VAL: Sensitivity of zone 5 (0-255)
6 ZONE VAL: Sensitivity of zone 6 (set 000)

The sensitivity of area 6 is for extended use, and the unused sensitivity of this area is set to 000.

Press button “↑” or “↓” to turn on/down sensitivity.
After setting, press button “ENTER” to save ＆ exit.

FREQUENCY SETTING
Press button “ENTER” into the Frequency setting interface.
Frequency range: 000 — 099.

Press button “←” or “→” to opt the setting.
Press button “↑” or “↓” to adjust the value
After setting, press button “ENTER” to save ＆ exit.

SYSTEM SETTING
Press button “ENTER” into the IR setting interface.

TIME SET:
YEAR, MONTH, DAY, CLOCK
DISPLAY:
Backlight Time: 0-99s
SYSTEM ADJUST:
Pass Speed Adjust: 0-100 person/min
System Check.
(a. LED Check)
(b. Sound Check)
Factory Reset
PASSWORD MIDEFY
Press button “↑” or “↓” to adjust the value.

After setting, opt “EXIT” ＆ Press ”ENTER” to exit.

Radar module distance setting: The function of the radar module is to count the number of people through the normal passage of the human body, and perform metal detection to trigger the alarm. Enter password 686868, press the up/down key to set the number, and press the ”ENTER” to exit. The smaller the number, the farther the distance is. The default value is 17. Enter the password 100001 to enable the dual radar mode. Enter the password 100002, and then turn off the power and power on again, indicating that the dual radar working mode is turned off before and after.

Press button “←” or “→” to adjust the value.
After setting, press button “ENTER” to save ＆ exit.

QUICK SETTING

Put up the metal detector.
Cover the IR sensor to see if there is any interference or false alarm.
Turn down the Sensitivity of overall or change the frequency if all the zones alarm.
If you set up two units together, please put them at a distance of 80cm, and then set them one by one. When you are setting the unit1, please turn off unit2. After setting them well, please leave them several mins for fitting with each other. If there is still false alarm from the zone, turn down the sensitivity or change the frequency.

What if I cannot put in a location where the signal strength indicator will not go off?

If you cannot find a fitting location where the signal strength indicator will not turn off, that is ok, it will just make the unit less sensitive. It will still pick up metal from passer bys, but the sensitivity levels will have to be adjusted higher. A good indication is to adjust your sensitivity 2 points higher for every LED that remains lighted on the signal strength indicator. If your desired sensitivity setting is 70, and if your unit’s signal strength indicator continuously has 2 LED’s lit at all times, adjust your sensitivity to 74 to accommodate for the surrounding metal around the unit. Sometimes, even moving the unit a few inches or even 90 degrees can help decrease the LED indicator.

What is the right sensitivity setting for me?

The best way to determine what sensitivity setting would work best for you is to start on the lowest sensitivity setting – 01 and find an article of metal that you wish to pick up. Walk through with the object and increase gradually until the detector picks up the metal. Start with a smaller piece of metal you wish to detect and work from there. If set for smaller traces of metal, the unit will alarm for larger pieces too. (The unit is defaulted at a 180 sensitivity).

Examples of minimum sensitivities settings and what will set unit off:

240 – Paper clip, 210 – Coin cell batteries, 200 – Ring, Zippers, Buttons
180 – Box cutter, 180 – Gun / Knife, 150 – Cell Phone, 140 – Belt Buckles, Set of Keys

I set up my unit, but it will not sound when I walk through with metal?

Always remember that the control panel with the buttons and LED should always be facing away from the people walking through. Continue with the flowchart and make sure that your alarm time length is not set at A 3-00. If set at A3-00, the unit is on mute mode and will not give an audio alarm when metal is detected. Secondly, please make sure that the internal AC plug is plugged into the panel where the internal power source is plugged in. Also, please make sure that the correct serial ports inside the head unit are securely fastened in the proper locations. Last, replace the buzzer.

There seems to be a lot of alarm detections occurring, more than we want or expected. Why is this?

Before implementing a metal detector into your security, one must have a plan as to how the equipment is going to best work for them. The best way is to consult who is going to be monitoring the unit and what is the purpose of the unit. For example, if you are looking to catch people stealing small computer IC chips in their pockets, you are going to need a high sensitivity to detect them. One must have a plan as to which items are needed to be put aside before walking through. If you are not sure, or would like a product specialist to assist creating a plan, feel free to contact us at 815-467-6464.

The passerby units are not adjusting or are continuously increasing. What should I do?

The black circular discs on the inside of the panels are the infrared sensors. These pick up when a person walks through the unit. If the unit is not picking up the passer bys, the sensors may have fingerprints or dirt on them. With a cloth towel with rubbing alcohol or window cleaner, rub around the sensor to clean. Also, please check and make sure that the cables are securely fastened to the metal detector leg panels and PC board. If this connection is loose, the unit may not work.

BRIEF MAINTENANCE

Can’t Start The Machine
Check whether power sockets properly.
Check whether the power switch is on.
Check the fuse blew out (Only for Walk Through model).
Can’t Account Passengers
Don’t work in the strong sunlight as it use infrared sensor.
Check the left and right infrared sensor probe whether in parallel.
Alarm Without Metal
First, exclude all the metal in our self and go through the detector. Find out which zones alarm and low down the zone sensitivity accordingly until it is not alarm.
Check whether have interference nearby such as big movable machine, high-power equipment.
Check whether there are similar products nearby, if so change the frequency(Original frequency show on the package carton box).
Make sure no big wind and smooth around installation place.
With Metal But No Alarm
Follow the user manual and increase the zone sensitivity and total sensitivity.
The factory default setting can detect a coin diameter 25mm. Make sure the metal size is bigger, if not adjust the sensitivity accordingly.
.Single Zone No Alarm
Make higher sensitivity then test again. Change the corresponding zone signal collection card if problem is the same in highest sensitivity.
Unnormal Communications
Follow the user manual and confirm whether is the problem of left sensor or right sensor.
When confirmed which door frame have communication problems, pull out its probe and reinsert for several times, then test again. If problem the same, then replace the corresponding signal collection card, main board and wire step by step until confirm the problems.
Whole Machine Non-inductivity
Check whether the communication is ok, follow above 6 steps.
If communication is ok, replace the mainboard or signal board step by step.
LCD Screen Problems, LED Bar Graph Not Lighting, Buttons Not Working
Replace the parts from other Walk Through metal detector to find the failure parts.

2 YEAR WARRANTY INFORMATION

Metal Defender warrants that each piece of security equipment manufactured by Metal Defender is protected by the following limited parts and labor warranty for a period of 24 (twenty-four) months (the “Warranty”). During this 24-month period Metal Defender will inspect and evaluate all equipment returned to its authorized repair station or factory to determine if the equipment meets Metal Defender’s performance specifications. Metal Defender will repair or replace at no charge to the owner all parts determined faulty. This Warranty does not cover batteries nor any and all failures caused by abuse, tampering, theft, failure due to weather, battery acid or other contaminants and equipment repairs made by an unauthorized party.

THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE BUYER ACKNOWLEDGES THAT ANY ORAL STATEMENTS ABOUT THE MERCHANDISE DESCRIBED IN THIS CONTRACT MADE BY SELLERS’ REPRESENTATIVES, IF ANY SUCH STATE-MENTS WERE MADE, DO NOT CONSTITUTE WARRANTIES, SHALL NOT BE RELIED UPON BY THE BUYER, AND ARE NOT A PART OF THIS CONTRACT FOR SALE. THE ENTIRE CONTRACT IS EMBODIED IN THIS WRITING. THIS WRITING CONSTITUTES THE FINAL EXPRESSION OF THE PARTIES’ AGREEMENT AND IS A COMPLETE AND EXCLUSIVE STATEMENT OF THE TERMS OF THIS AGREEMENT.

The parties agree that the Buyers’ sole and exclusive remedy against Seller shall be for the repair and replacement of defective parts. The Buyer agrees that no other remedy (including, but not limited to, incidental or consequential damages for lost sales, lost profits, injury to person or property) shall be available to him.