Sharp HealthCare App User Guide

September 6, 2024
Sharp

Sharp HealthCare App

Product Information

Specifications:

  • Product: Patient Authentication

  • Compatible with providers who use Epic software

  • Allows connection to third-party applications for health record
    access

  • Data that can be accessed includes lab results, allergies,
    medications, and immunization history

Product Usage Instructions

Authorization Process:

  1. Ensure you have signed up for the Sharp app and have login
    credentials ready.

  2. Access the third-party application on your personal device and
    review terms and conditions.

  3. Select your health care provider from the list provided by the
    app.

  4. Login to the Sharp app using your credentials when
    redirected.

Security Measures:

Do not share your password with anyone or any application
directly. Check the URL in the browser window to ensure:

  1. The website name is associated with Sharp HealthCare.
  2. The URL begins with https:// or displays the lock icon.

Data Sharing and Control:

  1. Select the account you want to link the app to if you have
    access to multiple accounts.

  2. Review details provided by the app developer regarding data
    sharing practices and permissions.

  3. Choose what information to share and set access duration.

  4. Manage app access to your health data anytime through the
    ‘Manage My Linked Apps and Devices’ page in the Sharp app.

Frequently Asked Questions (FAQ)

Q: Can I revoke access to my health data from a third-party

app?

A: Yes, you can review and remove app access to your health data
at any time by navigating to the ‘Manage My Linked Apps and
Devices’ page in the Sharp app.

Patient Authentication
How to allow a third-party app to access your health record
Patients of providers who use Epic software can connect third-party applications (apps) to retrieve parts of their health record for their own personal use. Examples of data that can be pulled into an app include lab results, allergies, medications and immunization history.
In order to authorize an app to retrieve your health data, follow these steps:
1. Make sure you have signed up for the Sharp app. You will need your login credentials for the authentication process.
2. Access the third-party application on your personal device. Carefully review the app’s terms and conditions.
3. The app may ask you to select your health care provider from a list. Select your health care provider.
4. You will now be redirected to the Sharp app login screen. Enter your credentials to continue.

Note: you should not share your password directly with another person or application. This page is designed to let you securely share your health record without disclosing your password. You can also look at the URL at the top of the browser window to check that:
1. The website name is associated with Sharp HealthCare 2. The URL begins with https:// or has the lock icon:
5. If you have access to another person’s account, you will need to select which account you are linking the app to.

6. You may see a page with details about the app. These details come from a questionnaire that the app developer fills out and attests to, such as how the app is funded, whether it distributes your data to other parties, and whether you’re able to delete or see records of the data the app collects. Review this information carefully and determine whether you would like the app to have access to your health information. If you would like to allow the app to access your data, click “Allow Access.”
7. In some cases, you may be able to select what information to share. For example, the app may request your allergies, appointments, care plans and results. If you don’t want to share your allergy information with the app, you may click the allergies card to remove it.
8. You also may be able to decide how long the app has access to your information. If any new information is added to your medical record during this time, the app may have access to that new information as well:

9. You can review and remove app access to your health data at any time by navigating to the ‘Manage My Linked Apps and Devices’ page in the Sharp app.

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