Mediacom digital home App User Guide

Mediacom digital home App

Installing the Smart Gateway (Automation Hub)

1. Unbox the Smart Gateway which includes 1 Smart Gateway, 1 ethernet cable, and 1 power cable.
2. Connect the ethernet cable into your WiFi360pro eero device or Port 1 of your Internet cable modem. Then plug into the Smart Gateway.
3. Plug the Smart Gateway into a power outlet.
4. Wait for activation; this may take up to 10 minutes.
5. After activation 4 lights will illuminate green on the Smart Gateway: Power, Ethernet, Internet, and Wi-Fi lights.
6. Follow the login instructions in the Welcome EmailyoureceivedfromAlarm.com.
7. Once logged in, you can begin installing your Home Automation equipment.

IMPORTANT NOTE:
You will not be able to log in to your alarm.com account until you install the Smart Gateway (Automation Hub).

Adding Devices via

Alarm.comApp

Adding devices is simple when using the Alarm.com app.
Step 1: Tap the menu icon.
Step 2: Tap Add Device. Step 3: Select the type of device to pair and pick the model from the list provided.

Adding and Managing Devices via

Alarm.com

Add and manage all of your devices from alarm.com.
Step 1:

Step 2:

Go to Automation to create Rules, Scenes, and Schedules. All Rules and Schedules will need set up via Alarm.com*.

Installing Lightbulbs

1. Screw in Lightbulb.
2. Turn on Lightbulb.
3. Tap ‘Add Device’ on the app.
4. Select “Lighting and Appliance Control”, then select your Lightbulb from the list.
5. Follow the prompts on the app to pair the device.

Installing a Smart Dimmer

1. Plug the Dimmer into a power outlet.
2. Tap ‘Add Device’ on the app.
3. Select “Lighting and Appliance Control”, then select Smart Plug-in Dimmer from the list.
4. Follow the prompts on the app to pair the device

Installing Smart Door Locks

1. Install the Lock into the door as indicated in the enclosed instructions (leave the lock cover off until after device pairing is completed).
2. Tap ‘Add Device’ on the app.
3. Select “Lock”, then select your Lock from the list.
4. Follow the prompts on the app to pair the device.

IMPORTANT NOTE

Do not create codes using the lock keypad. Code creation should be completed via the app/portal under Users.

Installing a Video Doorbell

1. Tap ‘Add Device’ on the app.
2. Select “Doorbell Camera”, then select your Doorbell from the list.
3. Follow the instructions on the app to install and pair the device.

Installing an Indoor or Outdoor Camera

1. Plug the Camera into power.
2. Tap ‘Add Device’ on the app.
3. Select “Video Camera”, then select your Camera from the list.
4. Follow the prompts on the app to install and pair the device.

Installing a Smart Thermostat

1. Install the Thermostat as indicated in the enclosed instructions.
2. Tap ‘Add Device’ on the app.
3. Select “Thermostat”, then select your Thermostat from the list.
4. Follow the prompts on the app to pair the device.

Getting Started

Your smarter home is here! Before you begin installing your new Digital Home equipment, please make sure to read the email sent from Alarm.com containing your login credentials and download the alarm.com app to your smartphone or tablet. Then, follow the instructions as outlined in this guide for the equipment you are installing.

IMPORTANT NOTE
You will not be able to log in to your alarm.com account until you install the Smart Gateway (Automation Hub).

Contact Us

If you need assistance or have questions about your Digital Home equipment and service please contact us at:

866-455-1595

Documents / Resources

| Mediacom Mediacom digital home App [pdf] User Guide
Mediacom digital home, App, Mediacom digital home App
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References

• Alarm.com | Best Smart Security Alarm & Monitoring Systems

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