HAYWARD RC9730CTB Aqua Vac QC Robotic Pool Cleaner Owner’s Manual

HAYWARD RC9730CTB Aqua Vac QC Robotic Pool Cleaner

Specifications:

• Model: ISRC9900EF
• Type: Robotic Cleaner
• Power Supply: 110-120 V ~
• Cable Length: 18 meters
• Features: Adaptive Seek Control Logic (ASCL), Electronic self-diagnostic system, Electrical surge protection

Product Usage Instructions

Preparing for Use
Before using the robotic cleaner, ensure you have a 110-120 V ~ socket with a 30 mA differential protection device installed for safety.

Setting Up the Cleaner

1. Install the power supply box at least 3.5 meters from the edge of the pool.
2. Plug the floating cable into the power supply box. Use only the original power supply box.
3. Lock the adaptable handle in the diagonal position for optimal cleaning results.
4. Place the cleaner in the pool, allowing it to sink to the bottom gradually.
5. Plug the power supply box into the socket and switch on the appliance. The cleaner will perform a self-diagnostic test before starting cleaning.

Operating the Cleaner
Do not switch on the cleaner outside the water to avoid damaging the pump and voiding the warranty. The cleaner will automaticallyturn off after a 4-hour cycle. If another cleaning cycle is needed, wait for 30 seconds before restarting.

FAQ:

• Q: How do I clean the filter of the robotic cleaner?
  A: Cleaning the filter is easy thanks to its patented cartridge design. Simply remove the filter cartridge, rinse it with clean water, and reinstall it back into the cleaner.

• Q: Can I leave the robotic cleaner in the pool when not in use?
  A: It is recommended to remove the cleaner from the pool when not in use to prolong its lifespan and prevent any potential damage from external factors.

IMPORTANT SAFETY INSTRUCTIONS

• Basic safety precautions should always be followed, including the following: Failure to follow instructions can cause severe injury and/or death.
• This is the safety alert symbol. When you see this symbol on your equipment or in this manual, look for one of the following signal words and be alert to the potential for personal injury.
• WARNING warns about hazards that could cause serious personal injury, death or major property damage and if ignored presents a potential hazard.
• CAUTION warns about hazards that will or can cause minor or moderate personal injury and/or property damage and if ignored presents a potential hazard. It can also make consumers aware of actions that are unpredictable and unsafe.

Hayward Pool Products Canada, Inc. 2880 Plymouth Drive, Oakville, ON L6H 5R4 Haywardpool.ca | 1-888-238-7665

WARNING
Read and follow all instructions in this owner’s manual and on the equipment. Failure to follow instructions can cause severe injury and/or death.

• WARNING – Suction Entrapment Hazard.

• Suction in suction outlets and/or suction outlet covers that are, damaged, broken, cracked, missing, or unsecured can cause severe injury and/or death due to the following entrapment hazards:

• Hair Entrapment- Hair can become entangled in the suction outlet cover.

• Limb Entrapment- A limb inserted into an opening of a suction outlet sump or suction outlet cover that is damaged, broken, cracked, missing, or not securely attached can result in a mechanical bind or swelling of the limb.

• Body Suction Entrapment- A negative pressure applied to a large portion of the body or limbs can result in an entrapment.

• Evisceration/ Disembowelment – A negative pressure applied directly to the intestines through an unprotected suction outlet sump or suction outlet cover which is, damaged, broken, cracked, missing, or unsecured can result in evisceration/ disembowelment.

• Mechanical Entrapment- There is potential for jewelry, swimsuits, hair decorations, fingers, toe or knuckles to be caught in an opening of a suction outlet cover resulting in mechanical entrapment.

• WARNING – To Reduce the risk of Entrapment Hazards:
  When outlets are small enough to be blocked by a person, a minimum of two functioning suction outlets per pump must be installed. Suction outlets in the same plane (i.e. floor or wall), must be installed a minimum of three feet (3′) [1 meter] apart, as measured from near point to near point.

  • Dual suction fittings shall be placed in such locations and distances to avoid “dual blockage” by a user.
  • Dual suction fittings shall not be located on seating areas or on the backrest for such seating areas.
  • The maximum system flow rate shall not exceed the flow rating of as listed on Table 1.
  • Never use Pool or Spa if any suction outlet component is damaged, broken, cracked, missing, or not securely attached.
  • Replace damaged, broken, cracked, missing, or not securely attached suction outlet components immediately.
  • In addition two or more suction outlets per pump installed by latest ASME, APSP Standards and CPSC guidelines, follow all National, State, and Local codes applicable.
  • Installation of a vacuum release or vent system, which relieves entrapping suction, is recommended.

• WARNING – Failure to remove pressure test plugs and/or plugs used in winterization of the pool/spa from the suction outlets can result in an increase potential for suction entrapment as described above.

• WARNING – Failure to keep suction outlet components clear of debris, such as leaves, dirt, hair, paper and other material can result in an increase potential for suction entrapment as described above.

• WARNING – Suction outlet components have a finite life, the cover/grate should be inspected frequently and replaced at least every ten years or if found to be damaged, broken, cracked, missing, or not securely attached.

• CAUTION – Components such as the filtration system, pumps and heater must be positioned so as to prevent their being used as means of access to the pool by young children.

• WARNING – Never operate or test the circulation system at more than 50 psi.

• WARNING – Never change the filter control valve position while the pump is running.

• WARNING – To reduce risk of injury, do not permit children to use or climb on this product. Closely supervise children at all times. Components such as the filtration system, pumps, and heaters must be positioned to prevent children from using them as a means of access to the pool.
  WARNING – Hazardous Pressure. Pool and spa water circulation systems operate under hazardous pressure during start up, normal operation, and after pump shut off. Stand clear of circulation system equipment during pump start up. Failure to follow safety and operation instructions could result in violent separation of the pump housing and cover, and/or filter housing and clamp due to pressure in the system, which could cause property damage, severe personal injury, or death. Before servicing pool and spa water circulation system, all system and pump controls must be in off position and filter manual air relief valve must be in open position. Before starting system pump, all system valves must be set in a position to allow system water to return back to the pool.
  Do not change filter control valve position while system pump is running. Before starting system pump, fully open filter manual air relief valve. Do not close filter manual air relief valve until a steady stream of water (not air or air and water) is discharged.

• WARNING – Separation Hazard. Failure to follow safety and operation instructions could result in violent separation of pump and/or filter components. The strainer cover must be properly secured to pump housing with strainer cover lock ring. Before servicing pool and spa circulation system, filters manual air relief valve must be in open position. Do not operate pool and spa circulation system if a system component is not assembled properly, is damaged, or missing. Do not operate pool and spa circulation system unless filter manual air relief valve body is in locked position in filter upper body.

• WARNING – Risk of Electric Shock. All electrical wiring MUST be in conformance with applicable local codes, regulations, and the National Electric Code (NEC). Hazardous voltage can shock, burn, and cause death or serious property damage. To reduce the risk of electric shock, do NOT use an extension cord to connect unit to the electric supply. Provide a properly located electrical receptacle. Before working on any electrical equipment, turn off the power supply to the equipment.

• WARNING – To reduce the risk of electric shock replace damaged wiring immediately. Locate conduit to prevent abuse from lawnmowers, hedge trimmers and other equipment.

• WARNING – Electrical ground all electrical equipment before connecting to the electrical power supply. Failure to ground all electrical equipment can cause serious or fatal electrical shock hazard.

• WARNING – Do NOT ground to a gas supply line.

• WARNING – To avoid dangerous or fatal electrical shock, turn OFF power to all electrical equipment before working on electrical connections.

• WARNING – Failure to bond all electrical equipment to the pool structure will increase the risk for electrocution and could result ininjury or death. To reduce the risk of electric shock, see installation instructions and consult a professional electrician on how to bond all electrical equipment. Also, contact a licensed electrician for information on local electrical codes for bonding requirements. Notes to electrician: Use a solid copper conductor, size 8 or larger. Run a continuous wire from the external bonding lug to the reinforcing rod or mesh. Connect a No. 8 AWG (8.4 mm2) [No. 6 AWG (13.3 mm2) for Canada] solid copper bonding wire to the pressure wire connector provided on the electrical equipment and to all metal parts of swimming pool, spa, or hot tub, and metal piping (except gas piping), and conduit within 5 ft. (1.5 m) of inside walls of swimming pool, spa, or hot tub.

• IMPORTANT – Reference NEC codes for all wiring standards including, but not limited to, grounding, bonding and other general wiring procedures.

• WARNING – Risk of Electric Shock. Connect only to a branch circuit protected by a ground-fault circuit interrupter (GFCI). Contact a qualified electrician if you cannot verify that the circuit is protected by a GFCI.

• WARNING – Risk of Electric Shock. The electrical equipment must be connected only to a supply circuit that is protected by a ground-fault circuit interrupter (GFCI). Such a GFCI should be provided by the installer and should be tested on a routine basis. To test the GFCI, push the test button. The GFCI should interrupt power. Push reset button. Power should be restored. If the GFCI fails to operate in this manner, the GFCI is defective. If the GFCI interrupts power to the electrical equipment without the test button being pushed, a ground current is flowing, indicating the possibility of an electrical shock.
  Do not use this electrical equipment. Disconnect the electrical equipment and have the problem corrected by a qualified service representative before using.

• CAUTION – This pump is intended for use with permanently installed pools and may be used with hot tubs and spas if so marked. Do not use with storable pools. A permanently installed pool is constructed in or on the ground or in a building such that it cannot be readily disassembled for storage. A storable pool is constructed so that it is capable of being readily disassembled for storage and reassembled to its original integrity.

CONSUMER INFORMATION AND SAFETY

• Risk of electrical shock or electrocution
• The electrical supply to this product must be installed by all applicable local codes and ordinances. Improper installation will create an electrical hazard which could result in death or serious injury to pool users or others due to electrical shock, and may also cause damage to property.
• Do not play with cleaner or cable or apply to body. Can trap or tear hair or body parts.
• Cable can trip or entangle swimmers, which could result in drowning.
• Before installing the cleaner, understand cleaner coverage. The cleaner was not designed to automatically clean steps or to work under a solar cover. It was also not designed to do initial cleanup for a new pool installation.

OPERATING THE CLEANER

• A Ground Fault Current Interrupter (GFCI -USA) must be installed to protect your electrical outlet and to prevent any possible electric shock. Failure to do so could create an electrical hazard which could result in death or serious injury to pool users or others due to electrical shock and may also cause damage to property.
• DO NOT switch the pool cleaner to “ON” if it is not immersed in the water. Operating the cleaner out of the water may cause severe damage and will result in loss of warranty.
• Always remember to turn off the power supply “OFF” and unplug it from the power outlet before removing the cleaner from the pool.
• It is mandatory to allow a safety distance between the power supply and the pool as required by the current installation standard (11.5 feet minimum or 3.5 meters).

Hayward Robotic Cleaners Scrub, Vacuum, And Filter Your Pool

You do not need to install your cleaner or fit accessories to it. You just immerse it in the water and switch it on. The cleaner is fully automatic. The filter is very easy to clean thanks to its new patented cartridge.The Adaptive Seek Control Logic (ASCL) microprocessor optimizes cleaning for each pool size and eachpool shape. The cleaner is equipped with an electronic self-diagnostic system and with electrical surge protection. A very simple steering system steers the appliance, with anti-corrosion bearings offering greater reliability. Use: Take some time to become acquainted with your cleaner by looking at the drawings (Figures 1 and 2). Throughout the handbook we refer to these drawings when we are talking about the various components of the cleaner.

1. Choose a 110-120 V ~ socket (outlet) that is close and protected from short-circuits. Fit a 30 mA differential protection device to protect people from electric shock caused by a possible break in the electrical insulation.

2. Install the power supply box (1) so that your cleaner can reach all of the walls/surfaces of the pool. The power supply box should be at least 3.5 metres from the edge of the pool (Figure 1a). The standard length of the cleaner cable is 18 metres.

3. Plug the floating cable into the power supply box. Caution: use the original power supply box only.

4. The cleaner has an adaptable handle (3). The handle should be locked in the diagonal position in order to guarantee optimum cleaning results. Reverse the position of the handle after use every time it is used (Figure 1b) to enable the cord to be wound up without twisting.

5. Place the cleaner in the pool. It will sink gently to the bottom of the pool as it gradually empties itself of the air that it contains.

6. Plug the power supply box into the socket and switch on the appliance. The cleaner will program a self-diagnostic test for a few minutes before it starts cleaning the pool.
   CAUTION: DO NOT SWITCH CLEANER ON OUTSIDE THE WATER. You might damage the pump and render the warranty NULL AND VOID.

7. The cleaner switches off automatically after a 4-hour cycle. If your pool is clean in under 4 hours, you can switch off the cleaner by switching off the power supply box. If a second clean is necessary, wait for 30 seconds before switching back on again.

8. Once the pool is clean, switch off the power supply box before you take the cleaner out of the water.

9. Take cleaner out of the water from the shallow end of the pool by pulling the cable until the cleaner comes up to the surface. Then, lift it out gently by using the handle, NOT the cable.
   CAUTION : while pulling the cable, wind it in around both of your hands and above all not around your arm. To make the cleaner last, remove the water from it after use, every time it is used.
   DO NOT GO INTO THE POOL WHILE CLEANER IS OPERATING

Check The Height Of The Waterline On The Cleaner

• Ensure that the filter is clean.
• Put the cleaner in the water and observe the height of the waterline on the cleaner. For this purpose, let it perform several cleaning cycles in order to determine an average height.
• Once the waterline is settled, if the cleaner regularly makes excessive rattling noises, takes air in through the bottom cover, climbs up the edge of the wall instead of going back the other way, or if it tends to stagnate in the same zone of the pool, it is probable that the cleaner is climbing too high: install the reducer kit.

For The Cleaner To Operate Properly

• The best water temperature for optimum operation of the cleaner lies in the range 10°C to 35°C. However, the cleaner can be used in water at a different temperature.
• Regular cleaning of the filter cartridge after use, every time the cleaner is used, optimizes performance of the appliance. If the cleaner is struggling to climb up the walls of the pool, wash the filter and then resume pool cleaning.
• Replace the brushes (12) when they are worn to maintain effective cleaning.
• If granulated chemical products are used on a daily basis in the pool, we recommend using a floating or automatic metering feeder because such a feeder retains the calcium sediment that is sometimes contained in that type of product. It is recommended not to use the cleaner before all of the chemical powders are not dissolved because they could clog the filter.
• In a hard-water pool, more frequent cleaning of the filter is advised. Keep the cleaner packaging for storing it or transporting it (in case any repairs are necessary).
• The motor unit (13) and the power supply box (1) do not contain any parts that are of use to the user. If they are opened the warranty automatically becomes NULL AND VOID.

Quick Clean (QC)

1. For installation and normal use of QC, please refer to the chapter on general use.
2. In order to select the normal cycle or the economy cycle, please follow the following instructions: on switching on, the economy programme is automatically selected. The “Quick Clean” light, situated on the control box, then comes on. In this mode, The cleaner will switch off automatically after 90 minutes.
3. In order to select the normal programme, please press the “Full Cycle” button. The light situated above the button comes on and indicates that the normal programme is running. In this mode, The cleaner will switch off automatically after 4 hours.

If the economy mode is finished, you should switch off the cleaner and then switch it back on in order to select normal mode: normal mode can be selected only during an economy cycle.

Plus

1. For installation and normal use of Plus, please refer to the chapter on general use.
2. In order for the remote control to operate properly, the power supply box must be placed in an unobstructed location about twenty metres from the remote control. The remote control can be used at any time during the cycle without the cycle being interrupted.
3. In order to control a Plus cleaner, press and hold the buttons of the remote control that correspond to the action you wish to perform. Once you have released the button, a Plus cleaner automatically resumes its normal cycle

If a Plus cleaner does not operate when you press the button:

• Check that you are pointing the remote control toward the power supply box and not toward th cleaner.
• Check that there is no obstacle between the power supply box and the remote control
• The distance between the power supply box and the remote control should be no longer than 20 meters. The closer you are to the power supply box, the better the reception.
• Check the battery of the remote control: if necessary, replace it with a new battery (1x CR2032 Lithium).
• The voltage surge protection might have tripped. Reactivate it by pressing the button located above the connection of the cleaner power supply cable on the power supply box.
• Check that the rotation actuator is not clogged with debris. For this purpose, remove the cleaner from the water, and operate the actuator by hand to clear the debris: the actuator should be able to move easily

Maintenance

1.  Clean the cartridge of the filter after use, every time the cleaner is used: Lay the cleaner on its side. Undo the fastenings of the bottom cover (6) (Figures 1c-1d) and remove the bottom cover assembly (7) (Figure 1e). Remove the filter cartridge. If your filter is in 3 parts, remove each element and clean it thoroughly using a hose pipe with a spray head so to remove all of the waste. Hold the elements as shown in Figure 1f to enable the waste to fall off. Wash the inside of the bottom cover. Put the filter cartridge back (Figure 1g). Fit the bottom cover and re-engage the fastenings.
2. Clean the moving parts frequently.

CAUTION : unplug the power supply box before performing this cleaning operation.

Inspect the orifice of the pump to check that no waste or hair is obstructing the Venturi tube. It can be cleaned by removing the tube (9) and by turning it (Figure 1h). Clean off all of the waste that has built up between the tracks (10) and the wheels (11).

Storage:
When it is out of the water, lay the cleaner on its side in a dry and shady place at a temperature between 5°C and 46°C (Figure 1i)

Maintenance For The Cable:

• After a while and with use, the cable can become twisted (like a telephone cord). To remedy this, wedge the handle in the opposite diagonal position (Figure 1b). The cleaner will then turn in the pool in the opposite direction and the cable will untwist itself. It is also possible to pull regularly on the cord in the sun in order to solve the problem.
• Above all, remember to reverse the position of the handle after use, every time the cleaner is used.

IMPORTANT : check the cable regularly to make sure that it has no external damage. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons to avoid a hazard.

SOLUTIONS TO FREQUENTLY ASKED QUESTIONS

The cleaner WILL NOT CLIMB THE WALLS

• Clean the filter. It might be clogged or too heavy due to waste or to too much algaecide being present.
• The brushes might be worn. Examine them and change them if necessary.
• Check the electrical installation and make sure that the voltage is correct: 110-120 V 50/60Hz
• The water temperature should be greater than 15°C, otherwise, the PVC brushes might stiffen and affect the cleaner’s capacity to climb the walls.
• Replace the PVC brushes with foam brushes. Ensure that the handle is in the diagonal position.

The cleaner HAS LOST SUCTION

• Clean the filter. It might be clogged and be preventing suction.
• Check that the feeds in the bottom cover are not blocked, and clean them if necessary. Check the Venturi tube for any waste or damage. Clean or replace if necessary.
• An intake that clips onto the bottom cover is available from your dealer. This makes it possible to achieve a higher speed and thus improved suction of small or heavy waste.

The cleaner STOPS SUDDENLY WHILE IT IS CLEANING

• The Venturi tube might be clogged with waste. Check and clean if necessary, by following the instructions in the chapter on maintenance.
• The bearings of the brushes or the tracks are stuck. Check whether there is any dirt; clean them if necessary

Put the cleaner back in the water and switch it back on. In order to protect the fragile components, The cleaner will cut out automatically if it is removed from the water.

The cleaner IS NOT WORKING ANY MORE

• Check the socket for the voltage surge switch system to ensure that the power supply is correct.
• Check the power of the power supply box per section (see below).
• Check the floating cable per section

CHECKING THE POWER SUPPLY BOX

• The power supply box is protected by an automatic circuit that interrupts the current. To switch it back on, move to the “OFF” position and then to the “ON” position.
• The power supply box is equipped with an internal circuit. The voltage across terminals 1 and 2 of the power supply socket for the cleaner must be 24 V ~.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
All electrical connections must be done by a qualified electrician according to local electrical standard.

Electric Standard/Country

Warranty Conditions

All HAYWARD products are covered for manufacturing defects or material defects for a warranty period of:

• 1 year for standard cleaner
• 3 years for QC cleaner

As of date of purchases. Any warranty claim should be accompanied by evidence of purchase, indicating date of purchase.

• We would therefore advise you to keep your invoice.
• The HAYWARD warranty is limited to repair or replacement, as chosen by HAYWARD, of the faulty products, provided that they have been subjected to normal use, in compliance with the guidelines given in their user guides, provided that the products have not been altered in any way, and provided that they have been used exclusively with HAYWARD parts and components.
• The warranty does not cover damage due to frost and to chemicals.
• Any other costs (transport, labour, etc.) are excluded from the warranty.
• HAYWARD may not be held liable for any direct or indirect damage resulting from incorrect installation, incorrect connection, or incorrect operation of a product.
• In order to claim on a warranty and in order to request repair or replacement of an article, please ask your dealer. No equipment returned to our factory will be accepted without our prior written approval.
• Wearing parts are not covered by the warranty.
• Register your warranty online at www.haywardpool.ca

CHARACTERISTICS

• Speed on floor 18 metres per minute
• Floor coverage rate 5 m≤ per minute
• Suction capacity 283 litres per minute
• Ordinary consumption 0.78 amps
• Weight 21 lbs
• Length and type of cable 16.76 metres, floating
• Materials High-impact ABS — metal parts: non-ferrous stainless steel
• Motor Unit PUMP CONTROL CARD
• Speed (revolutions per minute) 2700 55 –
• Voltage 24 V ~ 22 V ~ 5 V ~
• Current (amps) 2.62 0.63 –
• Sealing protection double redundant radial shaft seal
• Box IP68, sealed, waterproof, and made of high-impact ABS
• Voltage surge protection automatic electronic system for interrupting current in the event of voltage surge
• Self-diagnostic system memory self-test system — for use by authorised after-sales ser vice personnel

Filter

• Type removable, reusable, pleated cartridge
• Material pleated cellulose / polyester mixture
• Porosity 5 microns
• Area 64 cm2

Operating Control

• Type Adaptive Seek Control Logic (ASCL) microprocessor

Control System

• Direct control with polyurethane tracks and stainless steel steering system

Power Supply Box

• Voltage 110-120 V ~
• Outlet power voltage: 24 V ~
• Power current 3,5 – 4A
• Weight 8 lbs
• IP IP54

Transport

• Dimensions of the cardboard box Height: 19 in – Depth: 19 in – Length: 19 in
• Total weight 35 lbs

These specifications may vary depending on the type of pool and on the electrical installations. Although the cleaner has been tested to operate in a broad range of swimming pools, the manufacturer cannot guarantee that operation will be optimum in all types of pool.
USE ONLY HAYWARD GENUINE REPLACEMENT PARTS

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