Dyson 214887-01 Big Ball Canister Vacuum Operating Manual

Dyson 214887-01 Big Ball Canister Vacuum

ASSEMBLY

IMPORTANT! WASH FILTER

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IMPORTANT SAFETY INSTRUCTIONS

BEFORE USING THIS MACHINE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS MANUAL AND ON THE MACHINE

When using an electrical appliance, basic precautions should always be followed, including the following:

WARNING These warnings apply to the machine, and also where applicable, to all tools, accessories, chargers, or mains adaptors.

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

1. This Dyson machine is not intended for use by, on, or near young children, invalids, or infirm persons with reduced physical, sensory, or reasoning capabilities, or lack of experience and knowledge unless they have been given supervision or instruction by a responsible person concerning the use of the machine to ensure that they can use it safely.
2. Do not allow it to be used as a toy. Close attention is necessary when used by or near children. Children should be supervised to ensure that they do not play with the machine.
3. Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in this manual, or advised by the Dyson Helpline.
4. Suitable for dry locations ONLY. Do not use it outdoors or on wet surfaces.
5. Do not handle any part of the plug or machine with wet hands.
6. Do not use a damaged cord or plug. If the supply cord is damaged it must be replaced by Dyson, its service agent, or similarly qualified persons in order to avoid a hazard.
7. If the machine is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors, or dropped into water, do not use it and contact the Dyson Helpline.
8. Contact the Dyson Helpline when a service or repair is required. Do not disassemble the machine as incorrect reassembly may result in an electric shock or fire.
9. Do not stretch the cord or place the cord under strain. Keep the cord away from heated surfaces. Do not close a door on the cord, or pull the cord around sharp edges or corners. Arrange the cord away from traffic areas and where it will not be stepped on or tripped over. Do not run over the cord.
10. Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord. The use of an extension cord is not recommended.
11. Do not use to pick up water.
12. Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they or their vapors may be present.
13. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
14. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts. Do not point the hose, wand, or tools at your eyes or ears or put them in your mouth.
15. Do not put any objects into openings. Do not use any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
16. Use only Dyson-recommended accessories and replacement parts.
17. To avoid a tripping hazard, wind the cord when not in use.
18. Do not use without the clear bin and cyclone in place.
19. Do not leave the machine when plugged in. Unplug when not in use and before servicing.
20. Do not pull or carry by a cord or use the cord as a handle.
21. Use extra care when cleaning on stairs. Do not work with the machine above you on the stairs.
22. Turn off all controls before unplugging. Unplug before connecting any tool or accessory.
23. Always extend the cord to the red line but do not stretch or tug the cord.
24. Hold the plug when rewinding onto the cord reel. Do not allow the plug to whip when rewinding.
25. FIRE WARNING – Do not apply any fragrance or scented product to the filter(s) of this machine. The chemicals in such products are known to be flammable and can cause the machine to catch fire.

READ AND SAVE THESE INSTRUCTIONS

This Dyson machine is intended for household use only.

POLARIZATION INSTRUCTIONS

To reduce the risk of electric shock, this machine has a polarized plug (one blade is wider than the other) as a safety feature. This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not attempt to defeat this safety feature and do not change the plug in any way.

Power & cord

Brush bar – clearing obstructions

Tool attachments

Musclehead floor tool with suction control: Suction release

Emptying the clear bin.

Carrying & storage

Looking for blockages

Cleaning the clear bin (Optional)

IMPORTANT! WASH FILTER

Wash the filter with cold water at least every month. Ensure the filter is completely dry before refitting.

USING YOUR DYSON MACHINE

PLEASE READ THE “IMPORTANT SAFETY INSTRUCTIONS” IN THIS DYSON OPERATING MANUAL BEFORE PROCEEDING.

CARRYING THE MACHINE

• • Carry the machine by the main handle on the body.
• • Do not press the cyclone release button or shake the machine when carrying or the cyclone could disengage, fall off and cause injury.

OPERATION

• Always extend the cord fully to the red tape before use.
• Plug the machine into the mains electricity supply.
• To switch ‘ON’ or ‘OFF’ press the red power button, located as shown.
• After use: Unplug, and push the cable retract button firmly until the cable has fully retracted.
• Switch ‘OFF’ the appliance and unplug it before:
  • changing tools
  • removing the hose.

CARPETS OR HARD FLOORS

• The brush bar will always default to ‘ON’ (spinning) each time you switch the machine ‘ON’.
• To reduce the speed of the brush bar (e.g. for delicate flooring and delicate hard floors), pull the suction release trigger on the handle.
• The brush bar will automatically stop if it becomes obstructed. See ‘Brush bar – clearing obstructions’.
• Before vacuuming your flooring, rugs, and carpets, check the manufacturer’s recommended cleaning instructions.
• Some carpets may fuzz if a rotating brush bar is used when vacuuming. If this happens, we recommend pulling the suction release trigger to reduce brush bar spin.
• The brush bar on the machine may damage some carpet types and delicate hard flooring. If you are unsure, pull the suction release trigger to reduce brush bar spin. Alternatively, use an Articulating hard floor tool (available as an option).
• This machine has carbon fiber brushes. Take care if coming into contact with them, as they may cause minor skin irritation. Wash your hands after handling the brushes.
• Check the brush bar regularly and clear away any debris (such as hair). Debris left on the brush bar may cause damage to the flooring when vacuuming.

MUSCLEHEAD FLOOR TOOL WITH SUCTION CONTROL EASY MODE

Reduced push force for effortless cleaning.

• For vacuuming of lightly soiled carpets, rugs, and hard flooring.
• Your machine is pre-set to this level of suction when you take it out of the box.

MAX MODE

Maximum suction for powerful dust and dirt removal.

• For vacuuming durable floor coverings, hard floors, and heavily soiled carpets and rugs.
• To switch to this setting, move the suction control slider on top of the cleaner head as shown.
• CAUTION: The suction of this mode can damage delicate flooring. Before vacuuming, check the flooring manufacturer’s cleaning recommendations.
• If the suction power of Max mode prevents easy maneuverability, switch to Easy mode.

LOOKING AFTER YOUR DYSON MACHINE

• Do not carry out any maintenance or repair work other than that shown and described in this Dyson Operating Manual, or advised by the Dyson Helpline.
• Only use parts recommended by Dyson. If you do not this may invalidate your warranty.
• Store the machine indoors. Do not use or store it below 37.4°F (3°C). Ensure the machine is at room temperature before operating.
• Clean the machine only with a dry cloth. Do not use any lubricants, cleaning agents, polishes or air fresheners on any part of the machine.
• If used in a garage, always wipe the base plate and ball with a dry cloth after vacuuming to clean off any sand, dirt, or pebbles that could damage delicate floors.

VACUUMING

• Do not use without the clear bin and cyclone in place.
• Do not use on rubble, ash or plaster. This machine is designed only for domestic use to remove household dirt, hair, and allergens. The machine is not designed to be used on:
  • debris produced from activities such as DIY, building or similar tasks
  • larger types and quantities of dust or debris, such as soot and sawdust.

These materials may harm the machine and may void your warranty.

• Fine dirt such as plaster dust or flour should only be vacuumed in very small amounts.
• Do not use the machine to pick up sharp hard objects, small toys, pins, paper clips, etc. They may damage the machine.
• When vacuuming, certain carpets may generate small static charges in the clear bin or wand. These are harmless and are not associated with the mains electricity supply.

To minimize any effect from this (small static charge), do not put your hand or insert any object into the clear bin unless you have first emptied it and cleaned it with a damp cloth (see ‘Cleaning the clear bin’).

• Do not work with the machine above you on the stairs.
• Do not put the machine on chairs, tables, etc.
• Before vacuuming highly polished floors, such as wood or linoleum, first check that the underside of the floor tool and its brushes are free from foreign objects that could cause marking.
• Do not push hard with the floor tool when vacuuming, as this may cause damage.

EMPTYING THE CLEAR BIN

• Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
• Switch ‘OFF’ and unplug before emptying the clear bin.
• To remove the cyclone and clear the bin unit, push the red button on the top of the carrying handle, as shown.
• To release the dirt, firmly push the red bin release button.
  • The bin will slide down, cleaning the shroud as it goes.
  • The bin base will then open.
• The bin base will not open if the red button is not pushed down fully.
• To minimize dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty it.
• Remove the clear bin carefully from the bag.
• Seal the bag tightly, and dispose as normal.
• Close the clear bin by pushing the bin base upwards until it clicks into place.
• Push the bin base clip firmly until it clicks into position to ensure that the base is securely sealed.
• Align the base of the clear bin with the air hose inlet and then click back into place.

CLEANING THE CLEAR BIN (OPTIONAL)

• In the event that it is necessary to clean the clear bin:
• Remove the cyclone clear the bin and push the red bin base release button.
• Pull the silver catch behind the red bin release button and slide the clear bin off the spine on the cyclone.
• Clean the cyclone shroud with a damp cloth only.
• Do not use detergents, polishes, or air fresheners to clean the clear bin.
• Do not put the clear bin in a dishwasher.
• Do not immerse the whole cyclone in water or pour water into the cyclone.
• Ensure the clear bin is completely dry before replacing it.
• To refit the clear bin:
  • Insert the spine into the bin runner
  • Push upwards until it clicks and then continue pushing until it slides home.
• Close the clear bin by pushing the bin base upwards. Ensure that the bin base clicks and the clip is securely in place.

BLOCKAGES – THERMAL CUT-OUT

• This machine is fitted with an automatically resetting thermal cut-out.
• If any part becomes blocked the machine may overheat and automatically cut out.
• If this happens, follow the instructions below in ‘Looking for blockages’.

NOTE: Large items may block the tools or wand inlet. If this happens, do not operate the wand release catch. Switch ‘OFF’ and unplug. Failure to do so could result in personal injury.

LOOKING FOR BLOCKAGES

• Switch ‘OFF’ and unplug before looking for blockages. Failure to do so could result in personal injury.
• Leave to cool down for 1-2 hours before looking for blockages.
• Beware of sharp objects when checking for blockages.
• Clear any blockage before restarting.
• Refit all parts securely before using.
• Clearing blockages is not covered by your warranty.

WASHING YOUR FILTER

• Your machine has one washable filter, located as shown.
• Check and wash the filter regularly according to instructions to maintain performance.
• Switch ‘OFF’ and unplug before checking or removing the filter.
• The filter may require more frequent washing if vacuuming fine dust.
• Wash the filter with cold water only. Hold under a tap and run water through the open end until the water runs clear. Turn upside down and tap out.
• Squeeze and twist with both hands to make sure the excess water is removed.
• Do not put the filter in a dishwasher, washing machine, tumble dryer, oven, microwave or near a naked flame.

IMPORTANT: After washing please leave at least 24 hours to dry completely before refitting.

ONLINE SUPPORT

• For online help, general tips, videos, and useful information about Dyson. www.dyson.com/support

DYSON CUSTOMER CARE

THANK YOU FOR CHOOSING TO BUY A DYSON MACHINE.

• If you have a question about your Dyson machine, call the Dyson Helpline with your serial number and details of where and when you bought the machine.
• Most questions can be solved over the phone by one of our Dyson Helpline staff.
• If your Dyson machine needs service, call the Dyson Helpline so we can discuss the available options. If your Dyson machine is under warranty, and it is a covered repair, it will be repaired at no cost.

PLEASE REGISTER AS A DYSON MACHINE OWNER

• To help us ensure you receive prompt and efficient service, please register as a Dyson machine owner. There are three ways to do this:
• Online at www.dyson.com
• Telephone the Dyson Helpline, at 1-866-276-3886.
• Complete the enclosed Warranty Form and mail it to us.

This will confirm ownership of your Dyson machine in the event of an insurance loss, and enable us to contact you if necessary.

5 YEAR LIMITED PARTS AND LABOR WARRANTY

TERMS AND CONDITIONS OF THE DYSON 5 YEAR PARTS AND LABOR WARRANTY

WHAT IS COVERED

• Your Dyson machine is warranted against original defects in materials and workmanship for a period of 5 years from the date of purchase when used for normal domestic purposes in accordance with the Dyson Operating Manual. Please retain your proof of purchase. If you do not have your proof of purchase, your warranty will start 90 days after the date of manufacture, according to Dyson’s records. This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your machine is in proper operating condition during the warranty period. The replacement of any part of your machine under warranty will not extend the period of warranty. Any parts which are returned and replaced by Dyson will become the property of Dyson. Please call the Dyson Helpline at 1-866-276-3886 for more information.
• For refurbished machines, the length of the warranty may differ, please see the warranty letter included with the machine for warranty terms.
• This limited warranty is subject to the following terms:

WHAT IS NOT COVERED

Dyson shall not be liable for costs, damages or repairs incurred as a result of, due to, or from:

• Purchases of machines from unauthorized dealers.
• Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance with the Dyson Operating Manual.
• Use of the machine other than for normal domestic purposes within the United States, e.g. for commercial or rental purposes.
• Use of parts not in accordance with the Dyson Operating Manual.
• Use of parts and accessories other than those produced or recommended by Dyson.
• External sources such as weather, electrical outages or power surges.
• Repairs or alterations carried out by unauthorized parties or agents.
• Clearing blockages from your machine or washing of the filter.
• Normal wear and tear, including normal wearing parts, such as clear bin, belt, filter, brush bar, hose assembly and power cord (or where external damage or abuse is diagnosed), carpet or floor damage due to use not in accordance with manufacturer’s instructions or failure to turn the brush bar off when necessary.
• Damage as a result of use not in accordance with the rating plate.
• Use of this machine on rubble, ash, plaster, drywall, liquids, or wet surfaces.
• Additionally, this limited warranty does not apply to any machine that has had the serial number altered or removed.

WARRANTY LIMITATIONS AND EXCLUSIONS

• Any implied warranties relating to your machine including but not limited to warranty of merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty. This limitation is not allowed by some States, and so this limitation may not apply to you.
• Your remedy for breach of this warranty is limited to the warranty service described below. Dyson will not be liable for any consequential damages or incidental damages you may incur in connection with your purchase and use of your machine. This limitation is not allowed by some States and so this limitation may not apply to you.
• This limited warranty gives you specific legal rights. You may also have other rights which vary by State.
• This limited warranty is not transferable.

WARRANTY SERVICE

• You may have opted to auto-register your machine. If you have not, please visit Dyson.com to register your machine.
• Before a service can take place, the terms of the warranty require that you contact the Dyson Helpline with your model name/number, serial number, date and place of purchase.
• Please keep your purchase receipt in a safe place to ensure you have this information.
• All work will be coordinated by Dyson or its authorized agents.
• Any replaced defective parts will become the property of Dyson.
• Service under this warranty will not extend the period of this warranty.
• If your machine is not functioning properly, please call the Dyson Helpline at 1-866-276-3886. Most issues can be rectified over the telephone by our trained Customer Care staff.

IMPORTANT DATA PROTECTION INFORMATION

PRIVACY AND PERSONAL DATA PROTECTION

• You will need to provide us with basic contact information when you register your Dyson Product or the Dyson Link app;

WHEN REGISTERING YOUR DYSON LIGHT:

• You will need to provide us with basic contact information to register your light and enable us to support your warranty.

WHEN REGISTERING VIA THE DYSON LINK APP

• You will need to provide us with basic contact information to register the Dyson Link app.
• When you register, you will have the opportunity to choose whether you would like to receive communications from us. If you opt-in to communications from Dyson, we will send you details of special offers and news of our latest innovations. We never sell your information to third parties and only use information that you share with us as defined by our privacy policies which are available on our website at privacy. dyson.com.

ONLINE SUPPORT

• For online help, general tips, videos, and useful information about Dyson. www.dyson.com/support

DISPOSAL INFORMATION

• Dyson products are made from high-grade recyclable materials. Recycle where possible.

Your serial number can be found on your rating plate which is behind the clear bin.  Note your serial number for future reference.

This illustration is for example purposes only.

Dyson Customer Care

If you have a question about your Dyson machine, call the Dyson Customer Care Helpline with your serial number and details of where and when you bought the machine, or contact us via the Dyson website.

DYSON CONTACT DETAILS

• Website: www.dyson.com
• Dyson Helpline: 1-866-276-3886
• (Mon-Fri 8 am to 8 pm CST; Sat 9 am to 6 pm CST)

WARRANTY FORM CONTINUED

Please take a few moments to answer our questions. They will help us develop new products for the future.

What is the purpose of your Dyson purchase?

• My first Dyson purchase
• A further Dyson purchase – I have previously owned other

Dyson machines

• A replacement vacuum

Have you ever recommended Dyson machines to other people?

• Sometimes
• Never

Why did you decide to buy a Dyson vacuum?

• Cleaning performance
• Advanced Technology/ Features
• Style / Design
• Warranty
• Recommendation
• Promotion

What type of machine did you previously own?

• Upright vacuum
• Canister vacuum
• Cordless/handheld vacuum
• None of the above

Where did you buy your Dyson vacuum?

• Bed, Bath & Beyond
• Best Buy
• Costco
• Home Depot
• Internet
• Kohl’s
• Lowes
• Macy’s
• Mail order catalog
• Received as a gift
• Sam’s Club
• Sears
• Target
• TV shopping network
• Wal-Mart
• Other

Where did you first hear of Dyson vacuums?

• TV/radio
• Friends/family
• Website
• In-store
• Consumer magazine
• Other newspaper/magazine
• Dyson Email
• Dyson Event
• Don’t remember
• Other

WARRANTY FORM

3 EASY WAYS TO REGISTER YOUR 5 YEAR PARTS AND LABOR WARRANTY.

• ONLINE
  Convenient and instant. www.dyson.com/register

• PHONE
  Dyson Helpline: 1-866-276-3886 (Mon-Fri 8 am to 8 pm CST; Sat 9 am to 6 pm CST).

• MAIL
  Complete and return the form in the envelope supplied.

FREQUENTLY ASKED QUESTIONS

What is the Dyson 214887-01 Big Ball Multi Floor Canister Vacuum?

The Dyson 214887-01 Big Ball Multi Floor Canister Vacuum is a canister vacuum designed for versatile floor cleaning with a large capacity and powerful suction.

What are the dimensions of the Dyson 214887-01?

The Dyson 214887-01 measures 15.7 inches in length, 12.1 inches in width, and 13.7 inches in height.

How much does the Dyson 214887-01 weigh?

The Dyson 214887-01 weighs 17.64 pounds, which provides stability while cleaning.

What is the capacity of the Dyson 214887-01 dustbin?

The Dyson 214887-01 has a dustbin capacity of 47 gallons, allowing for extensive cleaning before needing to be emptied.

What type of filter does the Dyson 214887-01 use?

The Dyson 214887-01 uses a cartridge filter, which helps in capturing fine dust and allergens.

What is the wattage of the Dyson 214887-01?

The Dyson 214887-01 operates at 250 watts, providing efficient suction power.

What is the form factor of the Dyson 214887-01?

The Dyson 214887-01 is a canister vacuum, designed for easy maneuverability and powerful suction.

How loud is the Dyson 214887-01?

The Dyson 214887-01 operates at a noise level of 78 dB, which is moderate compared to other vacuums.

What control methods does the Dyson 214887-01 feature?

The Dyson 214887-01 has both a push-button controller and touch control for ease of use.

What is the volume of the Dyson 214887-01 dustbin?

The Dyson 214887-01 has a dustbin volume of 1 milliliter, indicating a potential discrepancy in specifications or an error.

How much does the Dyson 214887-01 cost?

The Dyson 214887-01 is priced at $279.99.

Who is the manufacturer of the Dyson 214887-01?

The Dyson 214887-01 is manufactured by Dyson.

What special features does the Dyson 214887-01 offer?

The Dyson 214887-01 offers powerful suction, a large capacity, and a design intended for multi-floor cleaning.

What type of controller is used in the Dyson 214887-01?

The Dyson 214887-01 uses a push-button controller along with touch control for convenience.

What is the noise level of the Dyson 214887-01 compared to other vacuums?

With a noise level of 78 dB, the Dyson 214887-01 is relatively quiet compared to some other models, though it may be louder than some newer, quieter vacuums.

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