Shark IW4000 Series Cordless Detect Pro Vacuum Owner’s Manual

IW4000 Series Cordless Detect Pro Vacuum

“`html

Product Information

Specifications:

• Product Name: Cordless Detect ProTM Vacuum IW4000 Series
• Intended Use: Household Use Only
• Battery Pack: XBTR540DC

Product Usage Instructions

General Use

1. Read all instructions before using the vacuum.

2. Do not use if nozzle or accessory airflow is restricted. Clear
   obstructions before reusing.

3. Avoid contact of the nozzle and openings with hair, face,
   fingers, or loose clothing.

4. Do not use a malfunctioning vacuum or one that has been
   damaged.

5. Exercise caution when cleaning on stairs.

6. Do not leave the vacuum unattended while powered on.

7. Maintain movement over carpet surfaces to prevent damage to
   fibers.

8. Avoid placing the vacuum on unstable surfaces and do not pick
   up prohibited items listed in the manual.

Battery Pack

1. Use only the specified battery pack – XBTR540DC.

2. If the charging cord plug does not fit the outlet, contact a
   qualified electrician.

3. Turn off power and remove the Li-Ion battery before servicing
   to prevent unintended operation.

Frequently Asked Questions (FAQ)

Q: Can I use the vacuum outdoors?

A: No, the vacuum should not be used in outdoor areas or on wet
surfaces as indicated in the manual.

Q: What should I do if the vacuum stops working?

A: If the vacuum is not working correctly, turn it off, check
for blockages, and ensure proper airflow before restarting.

Q: How should I clean the filters?

A: Allow all filters to air-dry completely before reinserting
them into the vacuum to prevent liquid from entering electric
parts.

“`

Cordless Detect ProTM Vacuum
IW4000 Series
OWNER’S GUIDE

IMPORTANT SAFETY INSTRUCTIONS
FOR HOUSEHOLD USE ONLY

WARNING
When using an electrical appliance, to reduce the risk of fire, electric shock, injury, or property damage, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM: 1. This vacuum consists of a motorized
nozzle, wand, and handheld vacuum. These components contain electrical connections, electrical wiring, and moving parts that potentially present risk to the user. The floor nozzle, wand, and handheld vacuum contain electrical connections. 2. Before each use, carefully inspect all parts for any damage. If a part is damaged, discontinue use. 3. Use only identical replacement parts. 4. This vacuum contains no serviceable parts. 5. Use only as described in this manual. DO NOT use the vacuum for any purpose other than those described in this manual. 6. With the exception of the filters and dust cup, DO NOT expose any parts of the vacuum to water or other liquids. 7. Keep the appliance and its cord out of reach of children. DO NOT allow the appliance to be used by children. DO NOT allow to be used as a toy. Close supervision is necessary when used near children.
GENERAL USE 8. This appliance can be used by persons
with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children. 9. Always turn off the vacuum before connecting or disconnecting any current carrying hoses, motorized nozzles, chargers, batteries, or other electrical or mechanical parts. 10. DO NOT handle plug or vacuum with wet hands. 11. DO NOT use without dust cup, HEPA and Pre-motor filter, and soft roller in place. 12. Only use Shark® branded filters and accessories. Failure to do so will void the warranty. 13. DO NOT put any objects into nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.

14. DO NOT use if nozzle or accessory airflow is restricted. If the air paths or the motorized floor nozzle become blocked, turn the vacuum off. Remove all obstructions before you turn on the unit again.
15. Keep nozzle and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.
16. DO NOT use if vacuum is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water.
17. Use extra care when cleaning on stairs. 18. DO NOT leave the vacuum unattended while
powered on. 19. When powered on, keep the vacuum
moving over the carpet surface at all times to avoid damaging the carpet fibers. 20. DO NOT place vacuum on unstable surfaces such as chairs or tables. 21. DO NOT use to pick up: a) Liquids
b) Large objects
c) Hard or sharp objects (glass, nails, screws, or coins)
d) Large quantities of dust (including drywall, fireplace ash, or embers). DO NOT use as an attachment to power tools for dust collection.
e) Smoking or burning objects (hot coals, cigarette butts, or matches)
f) Flammable or combustible materials (lighter fluid, gasoline, or kerosene)
g) Toxic materials (chlorine bleach, ammonia, or drain cleaner)
22. DO NOT use in the following areas: a) Poorly lit areas
b) Wet or damp surfaces
c) Outdoor areas
d) Spaces that are enclosed and may contain explosive or toxic fumes or vapors (lighter fluid, gasoline, kerosene, paint, paint thinners, mothproofing substances, or flammable dust)
23. Turn off the vacuum before plugging in or unplugging the charger.
24. Turn off the vacuum before any adjustment, cleaning, maintenance, or troubleshooting.
25. During cleaning or routine maintenance, DO NOT cut anything other than hair, fibers, or string wrapped around the brushrolls.

sharkclean.com

26. Allow all filters to air-dry completely before replacing in the vacuum to prevent liquid from being drawn into electric parts.
27. DO NOT modify or attempt to repair the vacuum or the battery yourself, except as indicated in this manual. DO NOT use the battery or vacuum if it has been modified or damaged. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion, or risk of injury.
28. Always turn off this appliance before connecting or disconnecting motorized nozzle or hand tool.
BATTERY PACK 29. The battery is the power source for the
vacuum. Carefully read and follow all charging instructions. 30. To prevent unintentional starting, ensure the vacuum is powered off before picking up or carrying the vacuum. DO NOT carry the appliance with your finger on the power switch. 31. For IW4000 Series, use only charging dock XDCKBU3000L or chargers DK18-220080H-UU or YLS0251A-T220080. 32. Keep the battery away from all metal objects such as paper clips, coins, keys, nails, or screws. Shorting the battery terminals increases the risk of fire or burns. 33. Under abusive conditions, liquid may be ejected from the battery. Avoid contact with this liquid, as it may cause irritation or burns. If contact occurs, flush with water. If liquid contacts eyes, seek medical help. 34. Battery should not be stored at temperatures below 3°C (37.4°F) or above 104°F (40°C) to maintain long-term battery life. 35. DO NOT charge battery at temperatures below 5°C (40°F) or above 104°C (104°F). Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire. 36. Store the appliance indoors. DO NOT use or store it below 3°C (37.4°F). Ensure the appliance is at room temperature before operating. 37. DO NOT expose the battery to fire or temperatures above 265°F (130°C) as it may cause explosion. 38. Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire. 39. Disconnect the battery pack from the appliance before making any adjustments, changing accessories, or storing appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.

40. For IW4000 Series, use only XBTR540DC battery pack.
41. If the charging cord plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT force into outlet or try to modify to fit.
42. To reduce the risk of shock and unintended operation, turn off power and remove the Li-Ion battery before servicing.
43. Unplug the power cord from outlet when not in use and before servicing.
44. Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
45. Turn off all controls before unplugging. 46. Do not pull or carry by cord, use cord as a
handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces. 47. The product’s power supply cord should be directly plugged into an electrical outlet. Extension cord should not be used. 48. The length of the power supply cord provided on the product is 1.2 meters.

SAVE THESE INSTRUCTIONS
sharkclean.com

AUTO-EMPTY ASSEMBLY

1. Slide the Wand onto the neck of the Floor Nozzle until it clicks into place.
2. Align the Hand Vacuum nozzle opening with the top of the wand and slide it on until it clicks into place.
3. Make sure the Dock is facing upright. Slide the Charging Post into the slot on front of dock until it clicks.

4. Place the dock on the floor near a wall outlet. Plug the Power Cord into the outlet, then connect the cord to the port on the back of the charging post.
5. Store the crevice tool accessory on the mount on the dock.
For proper operation, ensure all components are completely connected and clicked into place.

Handheld Vacuum

3. Assembled Dock

LI-ION BATTERY
Prior to first use, charge the battery completely. A full charge takes approximately 4.5 hours. RUNTIMES PER FULLY CHARGED BATTERY
With a full charge, the unit will have up to a 60-minute runtime. Visit sharkclean.com/support online for more information.
LED BATTERY POWER AND CHARGING INDICATORS

2. (Click)
Hand Vacuum Storage Clip

Flex Wand (on select models)

4. Power Cord

Charging
LED on the battery pack will pulse yellow when reaching 0-75% charge.
LED on the battery pack will pulse green from 75% – 100% charge.
White LED the battery pack is fully charged. NOTE: Full charge takes approximately 4.5 hours. Additional Notes 1. LEDs turn off shortly after the battery is fully charged. 2. Unit will not power on when charger is connected. In Use

1. (Click)

5. Accessory
Storage

Floor Nozzle NOTE: Once the charging post is installed, it can’t be removed. sharkclean.com

Full Charge

Mid Charge

Low Charge

Nearly Empty

No Charge

RECYCLING THE LI-ION BATTERY
When the Shark® Li-ion battery needs to be replaced, dispose of it or recycle it in accordance with local ordinances or regulations. In some areas, it is illegal to place spent lithium-ion batteries in the trash or in a municipal solid waste stream. Return spent batteries to an authorized recycling center or to the retailer for recycling. Contact your local recycling center for information on where to drop off the spent battery.

NOTE: The Shark battery, like all lithium-ion batteries, will naturally decrease in capacity over time from the 100% capacity of a new battery.
sharkclean.com

CHARGING CHARGING WHILE IN STORAGE MODE
CONTACTS

USING YOUR VACUUM CONTROLS AND CLEANING MODES

UPRIGHT DOCK CHARGING IW4625 SERIES

HAND VACUUM RELEASE BUTTONS

Charge the unit by placing it on the dock. Make sure the contacts on the wand are aligned with the contacts on the charging post. When charging is complete and you need to use the unit again, lift it off the dock.

To detach the hand vacuum from the wand, press the front latch release button on the hand vac where it meets the wand, then lift off the hand vacuum. To reattach the hand vacuum to the wand, align the hand vacuum opening over the top of the wand and slide it on until it clicks into place.

REMOVING THE BATTERY

POWER
Press the button on the UI Screen to turn on power. To turn off power, press the button again. To toggle between ECO, AUTO, and BOOST modes, press the mode
selection button.

UPRIGHT
When upright, the nozzle will lock to allow for free standing storage when the hand vac is detached. Place your foot on the nozzle to disengage the lock to begin floor cleaning.

BATTERY
To remove the battery from the hand vacuum, press the release tab on the battery cap and slide out the battery. To reinstall, slide the battery into the compartment in the handle until it clicks into place.
NOTE: When the unit is docked properly, the charging lights on the battery will pulse, indicating that charging has begun. NOTE: The main unit comes with a partial charge. For maximum runtime, charge fully before first use (approximately 4.5 hours). Leaving the unit plugged in will not damage battery life.
sharkclean.com

CLEAN INDICATOR

EDGE INDICATOR

When the LED Indicator light is blue, this means no heavy debris is detected and suction power is normal. When the vacuum senses heavy debris, the light will turn red, and suction will increase for more cleaning power. When the indicator light turns amber, debris is being removed–continue cleaning until the indicator turns blue again.

When an edge is detected, the headlights will illuminate on one side where the edge is detected, to focus on targeted debris.

sharkclean.com

ABOVE-FLOOR CLEANING

MAINTAINING YOUR VACUUM EMPTYING THE DOCK DUST BIN

ABOVE-FLOOR WITH HAND VACUUM
Detach the hand vacuum to clean abovefloor areas. Press the front latch release button on the hand vac where it meets the wand, then lift off the hand vacuum. To attach an accessory to the hand vacuum, slide it into the opening in the nozzle. To remove, press the front latch release button on the hand vac where it meets the wand, and slide out the accessory.

ABOVE-FLOOR WITH WAND
To detach the floor nozzle from the wand, step on the nozzle while pressing the nozzle release button at the bottom of the wand. Lift the wand to remove it. To reattach the wand, align it over the neck of the floor nozzle, then slide it on until it clicks into place.

The dock dust bin holds up to 30 days’ worth of dust and debris. To remove the bin, lift it out by the handle.

To empty the bin, hold it over the trash and press the release button on the side. The bottom will open to release the debris.

EMPTYING THE HANDHELD VACUUM DUST CUP

NOTE: All accessories are compatible with both the wand and the hand vacuum.
sharkclean.com

To empty the handheld vacuum (IW4615 Series) dust cup, turn off the power and hold the hand vac over the trash. Press the release button and the dust cup lid will drop open, releasing debris.

sharkclean.com

USING YOUR VACUUM USING THE AUTO-EMPTY DOCK

MAINTAINING YOUR VACUUM CLEANING THE DUST CUP AND FILTER

Place the vacuum on the dock in a downward motion. Once properly attached, the auto evacuation process will begin. The evacuation cycle will last for 10 seconds.

Once evacuation is complete, the vacuum will continue charging until it is removed from the dock.

USING THE AUTO-EMPTY DOCK

DUST BIN FULL INDICATOR
The Dust Bin Full indicator will illuminate when the dust bin is full of debris and needs to be emptied. To reset the indicator, remove the dust bin and empty it.
Note: do not remove the vacuum while the evacuation cycle is taking place.
sharkclean.com

With the dust cup open and the power off, press both release buttons and slide the dust cup out of the hand vac.
Press the tabs on both sides of the filter housing and pull the filter out of the housing. To clean the filter, rinse it with water only and allow it to air-dry for at least 24 hours before reinstalling. To reinstall the filter, slide it back into the housing, then slide the housing back into place.

To deep-clean the dust cup, slide the release button until the lid opens completely. Wipe away any dust and debris with a dry cloth, then rinse it out with water. Use a damp cloth to remove any remaining debris. Allow the dust cup to air-dry completely for at least 24 hours before reinstalling it.

REMOVING THE HAND VAC HEPA FILTER

HEPA Filter

1. To access the HEPA filter, rotate the filter cover on the handheld vacuum to the unlocked position.
2. Pull off the filter cover and lift out the HEPA filter.
3. Reinsert the filter, then replace the cover and rotate it back to the locked position.
Regularly rinse and replace the filters to maintain your vacuum’s suction power. To clean filters, rinse them with water only. Allow all filters to air- dry completely for up to 24 hours before reinstalling to prevent liquid from being drawn into electric parts.
Clean the pre-motor and post-motor filters as least once a month. Tap off loose dirt between washes when needed. More frequent cleaning may sometimes be necessary with heavy use.

IMPORTANT: DO NOT use soap when cleaning the filters. Use water only. The vacuum will not have suction if the post-motor filter is not installed. Ensure that all filters are installed before using.
sharkclean.com

MAINTAINING YOUR VACUUM CLEANING THE AUTO-EMPTY DOCK FILTERS

To access the dock filter, remove the filter door. Press the button at the bottom of the door, tilt the door and lift it off, then remove the filter. Rinse the filter with cold water ONLY. Do not use soap. Allow the filter to airdry completely, then reinstall it by reinserting it into the dock and replacing the filter door.

To access the foam exhaust filter in the dock, first remove the dust bin, then vacuum off any fine dust or debris from the filter. Lift the foam filter out of the dock, then rinse it with water only– do not use soap. Allow the foam filter to air-dry completely before reinstalling it.

For best results, clean the dock filters at least once a month and replace them regularly.

NOZZLE MAINTENANCE

MAINTAINING YOUR VACUUM

CLEANING THE SENSORS

Fig. 1 Air path
Dust cup Battery

Make sure to clean the Detect sensors regularly, as hair and other debris may build up and obstruct them. If the sensors are partially obstructed, AUTO mode will not function as expected.
To clean the sensors :
1. Turn off power and remove the floor nozzle.
2. Locate the Dirt Detect sensor in the nozzle of the hand vac (Fig. 1), the Light DetectTM sensor on the top of the nozzle (Fig. 2), and the Edge Detect sensor on the side of the nozzle (Fig. 3).
3. Gently wipe the sensors with a microfiber cloth and remove all hair and debris.
4. Reattach the floor nozzle to the rest of the unit and turn on power. Verify that the unit is functioning normally.

DIRT DETECT SENSORS

Fig. 2

Fig. 3

POWERFIN FLOOR NOZZLE

1. Turn off the vacuum. 2. Press the nozzle release button to detach
the nozzle from the wand. 3. Press the brushroll release button and
slide the brushroll out of the nozzle. 4. Clear any blockages and remove any
debris from the brushroll and floor nozzle.
sharkclean.com

5. Tap off loose debris and wipe the brushroll clean with a dry towel. Hand wash the brushroll if needed, using only water, and then let it air dry completely for at least 24 hours.
6. When the brushroll is dry, reinstall it into the nozzle by inserting it into the nozzle until it clicks.

CLEANING THE LIGHT DETECT SENSOR

CLEANING THE EDGE DETECT SENSOR

sharkclean.com

MAINTAINING YOUR VACUUM
CHECKING FOR BLOCKAGES IN THE VACUUM If you run over a hard or sharp object or notice a noise change while vacuuming, check for blockages or objects caught in the brushroll.

Checking for Blockages in the Hand Vacuum:
1. Turn off the vacuum.
2. Remove the hand vacuum from the wand.
3.Check all intake openings to the dust cup and remove any debris or blockages.

Checking for Blockages in the Wand:
1. Turn off the vacuum.
2.Detach the hand vacuum and floor nozzle from the wand.
3. Check both ends of the wand for blockages and debris.
4.Clear away any debris or blockages.

CHECKING FOR BLOCKAGES IN THE AUTO-EMPTY DOCK

Checking for Blockages in the Floor Nozzle:
1. Turn off the vacuum.
2. Detach the wand from the floor nozzle.
3. Press the brushroll release button and slide the brushroll out of the nozzle.
4. Clear any blockages and release any debris from the brushroll and floor nozzle.
5. Slide the brushroll back into the nozzle, ensuring everything is lined up and in place.

Checking for Blockages in the Charging Post:
1. Unplug the dock.
2.Remove the vacuum from the dock.
3.Press the latch on the back of the charging post and lift the post away from the dock.
4.Check the end of the charging post and top of the dock for any debris or blockages.
sharkclean.com

Checking for Blockages in the Dock:
1. Unplug the dock.
2. Remove the vacuum from the dock.
3. Remove the dust bin from the dock.
4. Check the exit for any debris or blockages.

MAINTAINING YOUR VACUUM TROUBLESHOOTING

WARNING: To reduce the risk of shock and unintended operation, turn off power and remove the battery before servicing.

Vacuum is not picking up debris. No suction or light suction. Third indicator light on hand vacuum blinks red. (Refer to Checking for Blockages section for more information.)

1. Dust cup may be full; empty dust cup. 2. Check floor nozzle for blockages; clear blockages if required. 3. Remove any string, carpet fibers, or hair that may be wrapped around the brushroll. 4. Check connection between hand vacuum and wand for blockages; clear blockages if required. 5. Check filters to see if they need cleaning. Follow instructions for rinsing and completely air- drying
the filters before reinstalling them.

Vacuum lifts area rugs. 1. Make sure you are not engaging Boost mode. Take care when vacuuming area rugs or rugs with
delicately sewn edges. 2. Turn off the unit to disengage from the carpet, then restart.

The brushroll in the floor nozzle doesn’t spin. 1. Immediately turn off the vacuum. Remove any blockages before turning the vacuum back on. Make sure
the hand vacuum is tilted back far enough for the brushroll to engage while in use. 2. If the floor nozzle has headlights and they are not illuminated, there is a connection issue between the
hand vacuum, wand, and nozzle. Try detaching the parts, then reconnecting them.

Vacuum turns off on its own.

There are several possible reasons for the vacuum turning off on its own, including blockages, battery

issues, and overheating. If vacuum turns off on its own, perform the following steps:

1. Turn on the vacuum and check the battery indicator lights on the hand vacuum. If recharging is needed,

make sure vacuum power is off placing it on the charging dock.

2. Empty dust cup and clean filters (See the Cleaning the Dust Cup and Filter section).

3. Check wand, accessories, and inlet openings and remove any blockages.

4. Allow unit and battery to cool for at least 45 minutes, until they return to room temperature.

5. Press the On/Off switch to restart the vacuum.

Error codes.

· Red UI ring, AUTO LED, and nozzle UI ring are flashing

red (Fig. A): There is a nozzle clog or brush roller stall.

(See the Maintaining Your Vacuum section.)

Contact Customer Service at

1-800-798-7398 or sharkclean.com

if you experience any of the indications listed below:

· ECO and BOOST LEDs are flashing (Fig. B): BLDC short.

Fig. A

Fig. B

Fig. C

· All LEDs except ECO are flashing (Fig. C): BLDC motor is overheating.

· SOC and BOOST are flashing (Fig. D): BLDC motor overspeed.

· All LEDs except SOC and ECO are flashing (Fig. E): Communication error.
· AUTO and BOOST LEDs are flashing (Fig. F): Over temperature protection in nozzle PCBA. Please contact call center for further troubleshooting.

Fig. D

Fig. E

Fig. F

· FO, AUTO LED, and headlight LEDs at one side are flashing (Fig. G): Dirt Detect error. Wipe off the Dirt Detect sensor.

· FO and red UI ring are flashing (Fig. H): Edge Detect error.

Fig. G

Fig. H

NOTE: If vacuum still does not operate properly, contact Customer Service at 1-800-798-7398 or sharkclean.com/support.

sharkclean.com

ADDITIONAL ACCESSORIES AVAILABLE ON SHARKACCESSORIES.COM

A Crevice Tool

B Duster Crevice Tool

C Upholstery Tool

D Wide Upholstery Tool

E Pet Multi-Tool

F Replacement Battery

F

G Hand Vac Pre-Motor Filter

H Auto-Empty Dock Post-Motor HEPA Filter

I Auto-Empty Exhaust Foam Filter

J Hand Vac Post-Motor HEPA Filter

A

G

B

C H

D

I

J E

FIVE (5) YEAR LIMITED WARRANTY
The Five (5) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of five (5) years from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owner’s Guide, subject to the following conditions and exclusions:
What is covered by this warranty? 1. The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole discretion, will be
repaired or replaced up to five (5) years from the original purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is later. SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty? 1. Normal wear and tear of wearable parts (such as foam filters, HEPA filters, pads, etc.), which require
regular maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this warranty. Replacement parts are available for purchase at sharkaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes.
3. Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failure to perform required maintenance (e.g., not cleaning the filters, not removing debris from the brushroll), or damage due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the repair is performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service If your appliance fails to operate properly while in use under normal household conditions within the warranty period, visit sharkclean.com/support for product care and maintenance self-help. Our Customer Service Specialists are also available at 1-800-798-7398 to assist with product support and warranty service options, including the possibility of upgrading to our VIP warranty service options for select product categories. So we may better assist you, please register your product online at registeryourshark.com and have the product on hand when you call.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of $25.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.
How to initiate a warranty claim You must call 1-800-798-7398 to initiate a warranty claim. You will need the receipt as proof of purchase. We also ask that you register your product online at registeryourshark.com and have the product on hand when you call, so we may better assist you. A Customer Service Specialist will provide you with return and packing instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

NOTE: Not all accessories come with all units. Please see the enclosed Quick Start Guide for your unit’s configuration. To order additional accessories, visit sharkaccessories.com.
sharkclean.com

sharkclean.com

TWO (2) YEAR LIMITED BATTERY WARRANTY
The Two (2) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable. SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of two (2) years from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owner’s Guide, subject to the following conditions and exclusions:
What is covered by this warranty? 1. The original battery deemed defective, in SharkNinja’s sole discretion, will be replaced up to two (2)
years from the original purchase date. 2. In the event a replacement battery is issued, the warranty coverage ends six (6) months following the
receipt date of the replacement battery or the remainder of the existing warranty, whichever is later. SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty? 1. Normal wear and tear of the battery, which requires optimal temperature storage and operation to ensure
its proper functioning. Replacement batteries are available for purchase at sharkclean.com/batteries. 2. A battery that has been tampered with or used for commercial purposes. 3. Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failure
to perform required maintenance (e.g., not cleaning the filters, not removing debris from the brushroll), or damage due to mishandling in transit. 4. Consequential and incidental damages. 5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the repair is performed by a repair person not authorized by SharkNinja. 6. Products purchased, used, or operated outside North America.
How to get service If your battery fails to operate properly while in use under normal household conditions within the warranty period, visit sharkclean.com/support for product care and maintenance self-help. Our Customer Service Specialists are also available at 1-800-798-7398 to assist with product support and warranty service options. So we may better assist you, please register your product online at registeryourshark.com and have the product on hand when you call. SharkNinja will cover the cost for the customer to send in the unit to us for replacement. A fee of $20.95 (subject to change) will be charged when SharkNinja ships the replacement unit.
How to initiate a warranty claim You must call 1-800-798-7398 to initiate a warranty claim. You will need the receipt as proof of purchase. We also ask that you register your product online at registeryourshark.com and have the product on hand when you call, so we may better assist you. A Customer Service Specialist will provide you with return and packing instruction information when you call. A Customer Service Specialist will provide you with return and packing instruction information.
How state law applies This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.
sharkclean.com

REGISTER YOUR PURCHASE registeryourshark.com

TECHNICAL SPECIFICATIONS Voltage: 18V

RECORD THIS INFORMATION Model Number: Date Code: Date of Purchase: (Keep receipt) Store of Purchase:
TIP: You can find the model and serial numbers on the QR code label on the bottom of the back of the hand vacuum and battery.

FCC WARNINGS This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to parts 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
This Device complies with part 15 of the FCC rules. Operation is subject to the following conditions: 1 This device may not cause harmful interference 2 This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.
BATTERY REMOVAL AND DISPOSAL This product uses a lithium-ion rechargeable and recyclable battery. When the battery no longer holds a charge, it should be removed from the vacuum and recycled. DO NOT incinerate or compost the battery.
When your lithium-ion battery needs to be replaced, dispose of it or recycle it in accordance with local ordinances or regulations. In some areas, it is illegal to place spent lithium-ion batteries in the trash or in a municipal solid waste stream. Return spent battery to an authorized recycling center or to retailer for recycling. Contact your local recycling center for information on where to drop off the spent battery.
The RBRCTM (Rechargeable Battery Recycling Corporation) seal on the lithium- ion battery indicates that the costs to recycle the battery at the end of its useful life have already been paid by SharkNinja. In some areas, it is illegal to place spent lithium-ion batteries in the trash or municipal solid waste stream and the RBRC program provides an environmentally conscious alternative. RBRC, in cooperation with SharkNinja and other battery users, has established programs in the United States and Canada to facilitate the collection of spent lithium-ion batteries. Help protect our environment and conserve natural resources by returning the spent lithium-ion battery to an authorized SharkNinja service center or to your local retailer for recycling. You may also contact your local recycling center for information on where to drop off the spent battery, or call 1-800-798-7398.
sharkclean.com

PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
This Owner’s Guide is designed to help you get a complete understanding of your new Shark® Cordless Detect ProTM Vacuum.
SharkNinja Operating LLC US: Needham, MA 02494 CAN: Ville St-Laurent, QC H4S 1A7 1-800-798-7398 sharkclean.com Illustrations may differ from actual product. We are constantly striving to improve our products; therefore the specifications contained herein are subject to change without notice. This product may be covered by one or more U.S. patents. See sharkninja.com/patents for more information.
© 2024 SharkNinja Operating LLC. SHARK is a registered trademark of SharkNinja Operating LLC. DETECT PRO and LIGHT DETECT are trademarks of SharkNinja Operating LLC. RBRC is a trademark of Rechargeable Battery Recycling Corporation.
IW4000SeriesIBEMPMv1

References

• SHARKACCESSORIES.COM
• Shark Customer Service | Official Support & Help Center

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>