EPLO G18 Smart Bidet Toilet User Manual

EPLO G18 Smart Bidet Toilet

IMPORTANT SAFEGUARDS

When using electrical products, especially when children are present, basic safety precautions should always be followed, including the following: READ ALL INSTRUCTIONS BEFORE USING

DANGER -To reduce the risk of electrocution:

1. Do not use it while bathing.
2. Do not place or store product where it can fall or be pulled into a tub or sink.
3. Do not place in or drop into water or other liquid.
4. Do not reach for a product that has fallen into the water. Unplug immediately.

WARNING -To reduce the risk of burns, electrocution, fire, or injury to persons.

1. Close supervision is necessary when this product is used by, on, or near children or invalids.
2. Use this product only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
3. Never operate this product if it has a damaged cord or plug if it is not working properly, if it has been dropped or damaged, or dropped into water. Return the product to a service center for examination and repair.
4. Keep the cord away from heated surfaces.
5. Never block the air openings of the product or place it on a soft surface, such as a bed or couch, where the air openings may be blocked. Keep the air openings free of lint, hair, and the like.
6. Never use it while sleeping or drowsy.
7. Never drop or insert any object into any opening or hose.
8. Do not use outdoors or operate where aerosol (spray) products are being used or where oxygen is being administered.
9. Connect this product to a properly grounded outlet only. See Grounding Instructions.
10. Do not use it while bathing.
11. Risk of Electric Shock. Connect Only to a grounding-type receptacle Protected by a Ground-Fault circuit interrupter (GFCI)
12. CAUTION – Risk of electric shock, do not remove the cover (or back). Refer servicing to qualified service personnel.

SAVE THESE INSTRUCTIONS

GROUNDING INSTRUCTIONS

• This product should be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This product is equipped with a cord having a grounding wire with a grounding plug.
• The plug must be plugged into an outlet that is properly installed and grounded.
• DANGER – Improper use of the grounding plug can result in a risk of electric shock.
• If repair or replacement of the cord or plug is necessary, do not connect the grounding wire to either flat blade terminal. The wire with insulation having an outer surface that is green with or without yellow stripes is the grounding wire.
• Check with a qualified electrician or serviceman if the grounding instructions are not completely understood, or if in doubt as to whether the product is properly grounded.

The functions may vary from different parts no

• Note: represents that the product has this function.
• represents that the product does not have this function.

Parts Information

Overview, Remote controller

Overview

Rotated Switch

Remote Controller

Warnings and Safety

Please read thoroughly

• First of all, thank you for purchasing our product. To ensure proper and safe use of this product, carefully read this section prior to any usage. Afterward, store this manual in a safe place for any needed future reference.
• The hazards and warnings listed herein are important to our user’s safety. Significant consequences may result from failure to heed warnings.
• The company will not be held liable for any injuries to the user and damages to the product due to improper usage and/or failure to heed safety warnings.

Explanation of Terms and Symbols

Warning

• Indicates possible injury resulting from improper usage due to negligence of this sign.

Attention

Indicates human injury or property loss that may result in improper usage due to negligence of this sign.

• Note When used with the above “Warning” and “Attention” signs, indicates a strict request to follow noted precautions.
• Prohibits any individual from performing any action with this symbol!
• Prohibits any individual from dismantling the product.
• Keep product away from any wet environments, including, but not limited to, humid environments, and close proximities to baths, showers or sinks
• Do not touch
• Do not touch with a wet hand
• Keep away from any extreme heat or fir
• Operate only as instructed!
• Pull out the power plug!
• Protective grounding

Warning

• For cleaning or maintenance of plastic parts, do not use any harsh cleaning agents. (These include, but are not limited to products such as concentrated sulfuric acid, concentrated nitric acid, glacial acetic acid, carbon tetrachloride, chloroform, acetone, butanone, benzene, methylbenzene, phenol, methyl phenol, dimethylformamide, methyl ether, soybean oil, acetate, 40% nitric acid, thick salt acid, 95% alcohol, gasoline, kerosene or brake oil, etc).
• Risk of damaging parts that can lead to accidents and injuries
• Do not add water or detergent to the unit or onto the wireless remote.
• Do not soak the product with water or cleaner.
• Risk of fire and/or electric shock.
• Do not install the product in a humid environment or a soak room. Do not spray or soak this product with any form of liquid to prevent any damage to the product.
• Risk of fire and/or electric shock.
• Read the following for proper battery usage.
• Properly install the battery according to its correct polarity.
• Remove the battery during long periods without use.
• Replace the battery before it reaches the end of its usage. Failure to do so may result in interrupted control signals.
• cover the battery with tape before disposal.
• This will prevent battery fluid leaks that may cause fire and/or other damages.
• Do not use polluted water or water meant for industrial.
• Risk of urocystitis or dermatitis. Untreated water may also corrode the inner workings of the unit and may cause electrical shock or a fire.
• Do not apply any force to the unit’s seat and lid. Do not stand on the lid or open (S) or close the lid and the seat forcefully.
• This may result in product damage and/or user injury.
• Do not place your hand or any other object into the dryer trap, and do not (S) cover the dryer and dryer trap during product use.
• Risk of fire, electric shock, and/or other accident that may lead to user injury.
• Do not spray urine at the dryer trap.
• Risk of electric shock.
• Place the battery out of children’s and infant’s reach.
• If the battery is swallowed, contact a doctor immediately.
• If battery fluid leaks onto the user, quickly rinse off an area using water.
• If battery fluid gets into the eyes, do not rub your eyes. Quickly rinse it with water and consult a doctor immediately.
• May result in vision impairment or blindness.
• When the battery is in use, do not do the following operations.
• Do not hold or store with metal objects (such as a necklace or a watch).
• Do not mix new and old batteries.
• Do not pull the battery apart battery or throw it into water and/or fire. Battery fluids may cause a fire.

Attention

• Do not use the heated seat or warm dryer temperature for an extended amount of time.
• Extended use may result in burns.
• While using this product, make sure that the skin is in contact with the seat sensor area.
• Otherwise, a product may not operate correctly.
• Children and smaller individuals may have trouble staying in contact with the sensor area.
• Do not spray urine in the direction of the bidet nozzle.
• Doing so may result in blockage to the bidet nozzles and cleaning area.
• Do not use your old hose component. Use the one provided with your product. Anything else connected to the older hose may need to be replaced.
• Risk of water leakage and/or property loss/damage.
• In case of sudden power failure, remove the power plug and close the angle valve to prevent water leakage.
• Risk of water leakage and/or property loss/damage.
• Avoid direct sunlight or heat.
• Risk of product discoloration.
• Do not supply electricity with an external switch. le: connecting the universal part to a timer switch.
• Run the risk of issues caused by improperly resetting the thermal breaker.
• When the filter is being replaced, be sure to close the water supply angle CD valve. When the filter is being installed, be sure to fasten it with force.
• Risk of water leak
• Pull out the power plug when the product is in disuse for an extended CDf amount of time.
• Make sure to shut off the water and remove the water inside the product.
• Risk of fire, leaks, and product damage.
• When storing or transporting in cold climates, make sure to remove all water CDF from the unit.
• The product may crack and other damages may occur due to freezing water.
• Risk of fire, leaks, and product damage.

INSTALLATION

Tools required for installation

Required tools

Required tools for installation. Please have these tools prepared prior to installation.

Item list {Confirm that all below items are inside the box)

• Please confirm all the aforementioned items are inside the package.
• If there are any omissions, please contact our customer service.
• The illustrations above are for reference only, Actual objects may look different in person.
• We provide you with 2 pcs of conversion nut, each different version.
• Please select according to your plumbing requirements.

Before you Install

• Water pressure check, dimensional drawing

Confirmation of water pressure

• The minimum dynamic operating water pressure is 35 psi, and the maximum static water pressure is 108 psi.
• Determination method for minimum water flow
• Open the angle valve for the water supply. The measured water flow for 10 seconds should exceed 1.76 GPF.
• If the above conditions cannot be met, the best flushing effect cannot be achieved and an additional booster pump is required to increase the pressure.

Confirm dimensions of product with installation space

Installing your product

Install your unit using the following steps

1. Open the box right side up
   • Remove the accessories first, then remove the unit from the top, as shown in the diagrams below.
2. Mark your drainage hole with a cross
   • Cardboard installation
   • Align cardboard with the centerline of drain outlet;
   • Draw contour line according to cardboard;
3. Mounting bracket installation
   • Assemble the mounting bracket with bolts and then install them to the pre-installed flange plate on the ground and lock tight with nuts.
4. Install the ceramic body, water supply hose,T-valve
5. Place the wax ring on the drain hole at the bottom of the ceramic.
6. Install sealing flange into drain outlet.
7. Install ceramic toilet on corresponding position according to contour line.
8. Put the screw through the fixing sleeve and then install it through the holes(on both sides of the toilet ceramic) to the mounting bracket on the ground, and lock tight with a tool.
9. Put the decorative cap on the fixing sleeve.

  * Attach the flush water hose to the T-valve and tighten.
  * Attach the clean water hose to the T -valve and tighten.
  * Connect the T-valve to the water supply and tighten.
  * Use gasket to prevent water leakage.
  * Finish installation.

5. Installing the remote
6. Drill two 6mm(0.24 inch) diameter holes on the wall (about 1. 77 in deep)
7. Knock the anchors into the hole with a hammer.
8. Secure the holder with anchors.
9. Use the screws to secure the holder to the wall.
10. Remove the battery cover from the backside of the remote to install batteries
11. Once finished, remote is ready to be placed in its holder Detailed steps shown in the diagram below:

  * Please use proper mounting tools for special wall surfaces(such as wood, HOF, etc.)
  * The remote control holder should be installed away from the bidet’s spray trajectory.
  * The remote control holder should be installed within reach when seated on unit.
  * Make sure there is nothing to block the transmission between the toilet and its remote.![EPLO-G18-Smart-Bidet-Toilet-FIG-34](https://manuals.plus/wp-content/uploads/2023/11/EPLO-G18-Smart-Bidet-Toilet-FIG-34.jpg)

6. Installing and replacing the battery box

Install and replace the emergency flushing battery

1. Reach into the bottom of the toilet cover and lift the cover upward firmly;
2. Remove the battery cover by unscrewing the screw with a crosshead screwdriver;
3. Replace the new battery, shut the battery cover, and tighten the screw with a crosshead screwdriver;
4. Place the toilet cover to the flat position and press down to fix the cover.

• Please confirm the battery’s positive and negative poles. Please do not charge, disassemble, fire the battery, or mix with used batteries or different kinds of batteries to avoid liquid leakage or explosion.
• The battery box has a moisture-proof function. Please ensure that the set screws are screwed in place to achieve a good seal effect.
• If the battery needs to be replaced, it is recommended to contact your local dealer to have it replaced by specialized personnel.

Testing water flow

Connecting power

Testing the product

• (Test whether the functions of the buttons on the remote controller and the knobs on the side of the body are normal)

Are all the functions working properly?

• Rear Wash, Front Wash (Including water pressure & nozzle position adjustment),
• Heated Dryer, Water & Seat temperature Adjustment, Nozzle cleading, Anion
• Deodorization, Remote control.
• All functions listed above should be tested.

Checking Rear Wash

• Please use your hand to hold the seat sensor area, turn the knob forward or press the “Rear Wash” button on the remote controller, and use your hand to cover the front of the washer to block the flow of wash water to avoid spraying water on your body or clothing.

Matching your remote control code

When the product leaves the factory, the remote control and the product are connected, if the remote control went failure, please re-connect the code as following methods.

1. Unplug the product’s plug, press the stop ket for few seconds until the level light is flickered.
2. Plug the attaching plug when the remote control get closer to the product
3. The level light stops flickering, and then it is lighted on.
   • All the level light (red) is lighted on

Function Explanations

• When starting up, short press the knob to send ceramic flushing command when there is no function.

Auto flush

• When the seat sensor no longer detects a user, it will automatically flush.
• The toilet will only flush once.

Emergency Flushing

• When the product is not powered-on, short press the “Flush/Stop” button on the side of the product or slightly touch the “Foot Touch” button. It can achieve emergency flushing function.
• If the above operation does not work, you need to replace the battery or contact your local dealer .

Dryer flush

• Press the “Dryer” button.
• The warm air function is activated and a flush is performed.
• Rear/ front wash is not available during flushing.

Kick flush

• Tap the “Kick Button” with your foot for easy, manual flushing.
• Note that the “Kick Flush” function is not available when user is sitting on the toilet seat.

UV sterilization

• After leaving the seat, it will run automatically.
• Operate it automatically when leaving seat. The cleaning spout will back to position, and the UV function will be activated after 1 Os, and it is working for 3mins.
• After seating, the UV function will stop and the ,indicator will go out.
• Ultraviolet lamp device is installed on smart toilet.

Night light

• Automatic operation according to ambient light.
• When the night light is turned on, the night light can be turned on / off automatically through the change of external light intensity. When there is strong light, the night light will turn off automatically, and when the light is weak, the night light will turn on automatically.

Auto deodorization

• The function runs automatically.
• After the seat is seated, the deodorization fan is automatically turned on, and the deodorization is turned off 3mins after leaving the seat.

Microwave induction

• Microwave will detect any user within a 3ft radius.
• Lid will open automatically for any user within a 3ft radius.
• Close automatically when it no longer detects a user.

Kick to open lid/ seat

• Tap the “Kick Button” with your foot to raise your toilet lid / seat.
• Tap the kick button once: Lid opens.
• Tap the kick button twice: Seat raises.
• Tap the kick button three times: Seat and Lid. Will close and toilet will flush.
• Please do not touch the button forcefully.
• Rear / front wash is not available during flushing.

User-friendly Design

Slow-closing lid/seat

• Preserve your toilet’s life and allows you to close the lid/seat silently.

Water purification

• Equipped with dedicated filter to ensure your bidet will only spray clean, filtered water.

Damper

• The product has installed the damper which provide the toilet cover and toilet seat with a buffer function, to achieve the mute effect.

8 Layers of safety

• 8 different built-in safety features to protect the user and product.

Memory mode

• After power failure, water temp, water pressure, seat temp, and wand position are all restored to mid-range after power failure.Night light is turned on by default after power failure. On I off, keep the last memorized setting state.

Self-cleaning Nozzle

• The washer can automatically clean, keeping bacteria and stains away.

Pre-flush

• After seating, the product will flush once towards the seat to ensure that the seat wall is moistened.

Antibacterial Seat

• Antibacterial material is used for the seat.

Maintenance

• Regular maintenance is required to ensure normal use

Troubleshooting

Experiencing issues with your product?

If the user should run into any issues, please consult the troubleshooting guide below. If problem persists, please contact a professional.

Power Button

Phenomenon/Fault Diagnoses /Solutions

Not working| Check whether the attaching plug is loose or not
Check whether the power is switching on or off (the power light is not on) __

Check whether there is any electric leakage or not

| Please check the circuit

Press rotated switch for 3s, the power light is on.

Please unplug the attaching plug and contact with local distributor to repair.

---|---|---

Wash Functions

 | Check whether or not the water supply cuts off| Wait for the water supply restoring

Open the angle valve

Clean the filter mesh or change the water filter

The inlet pipe must be straight

|
---|---|---|---
No water from the spout| Check whether or not the angle valve switches off

Check whether or not the water filter is blocked

Check whether or not the inlet pipe is flexed

|
The intensity of cleaning is not strong enough| Check whether or not the water pressure of cleaning switch to low

-level or not

Check whether or not the inlet filter is blocked

|

–

| Regulate the water pressure according to the instruction manual

Clean the filter mesh or change the water filter

|
Unusual water flow from the spout| Abnormal operation| Unplug the attaching plug for one minute and then plug it again
The water temp is not warm enough| Check whether or not the water supply switches to low level| Regulate the water temp according to the instruction manual
The cleanser is always leaking| Solenoid valve no longer has any effect| Please contact with our qualified maintenance personnel for repairing
The cleaning function is not working normally| The human induction system of the toilet seat no longer has any effect| Please contact with our qualified maintenance personnel for repairing

Dryer

The dryer blows cold air| Check whether or not the dryer switches off| Regulate the temperature of dryer according to the instruction manual
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Check whether or not the heating element of dryer is damaged| Please contact with our qualified maintenance personnel for repairing

Heated Seat

Remote Control

The blue light of water temp is flickered| Low battery| Please replace a new battery
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Remote control is not working| Check whether or not there is any water on the remote control| Wipe off water by dry towel

Toilet Unit

personnel for repairing
The product is not flushed clean| No water but have the sound of flushing| 1. Check whether or not the pipeline is blended or not, please keep the water supply pipeline open and smooth

2.  Check there is any damage of water pump

 | have water all the time| Please contact with our qualified maintenance personnel for repair if there is any unusual from the water inlet valve.

Soft-Closing Feature

Specifications

Customer Service:service@eploglobal.com

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