homematic HmIP-DLD Smart Door Lock Actuator Instruction Manual

: August 24, 2024
: homematic

homematic HmIP-DLD Smart Door Lock Actuator ****

Specifications:

Product Name: Door Lock Drive
Models: HmIP-DLD, HmIP-DLD-A, HmIP-DLD-S

Product Usage Instructions:

Installation:
Follow the installation guide provided in the manual for proper setup of the Door Lock Drive.
Getting Started:
Ensure the Door Lock Drive is properly installed and powered on before proceeding.
Pairing:
To pair the device, follow the instructions under section 6.2 “Anlernen” in the manual.
Mounting:
Complete the mounting process as described in section 7 “Montage” of the manual.
Operation:
Refer to section 8 “Bedienung” in the manual for details on operating the Door Lock Drive.
Battery Replacement:
When replacing batteries, make sure to remove or replace depleted batteries promptly to prevent leakage.

Frequently Asked Questions (FAQ):

Q: How do I reset the Door Lock Drive to factory settings?
A: Refer to section 11 in the manual for instructions on restoring factory settings.
Q: What should I do if I encounter error codes or blinking patterns?
A: Section 10.4 of the manual provides information on error codes and blinking sequences for troubleshooting.

Door Lock Drive
HmIP-DLD | HmIP-DLD-A | HmIP-DLD-S

Installation and operating manual

Documentation © 2020 eQ-3 AG, Germany
All rights reserved. Translation from the original version in German. This manual may not be reproduced in any format, either in whole or in part, nor may it be duplicated or edited by electronic, mechanical or chemical means, without the written consent of the publisher.
Typographical and printing errors cannot be excluded. However, the information contained in this manual is reviewed on a regular basis and any necessary corrections will be implemented in the next edition. We accept no liability for technical or typographical errors or the consequences thereof.
All trademarks and industrial property rights are acknowledged.
Changes may be made without prior notice as a result of technical advances.
154957 (web) | Version 1.3 (03/2024)

Package contents

1x Door Lock Drive
1x Mounting plate
1x Allen key
2x Wood screws 3.0 x 20 mm
3x 1.5 V LR6/mignon/AA batteries
1x Operating manual

Information about this manual

Please read this manual carefully before operating your Homematic IP components. Keep the manual so you can refer to it at a later date if you need to. If you hand over the device to other persons for use, please hand over this manual as well.

Symbols used:
**Attention! This indicates a hazard.
Note**.This section contains important additional information!

Hazard information

Do not open the device. It does not contain any parts that need to be maintained by the user. In the event of an error, please have the device checked by an expert.
Do not use the device if there are signs of damage to the housing or operating elements, for example, or if it demonstrates a malfunction. If you have any doubts, have the device checked by an expert.
For safety and licensing reasons (CE), unauthorized change and/or modification of the device is not permitted.
The device may only be operated indoors and must be protected from the effects of moisture, dust, vibrations, solar or other methods of heat radiation, cold and mechanical loads.
The device is not a toy: do not allow children to play with it. Do not leave packaging material lying around. Plastic films/bags, pieces of polystyrene, etc. can be dangerous in the hands of a child.
Use only lock cylinders with emergency and hazard functionality, which can be locked and unlocked from the outside using a second key, whether or not a key is inserted on the inside.
Always carry the key for the respective lock with you or store it in a safe location that can be reached also in case of a fault.
Take care during installation that you do not trap your fingers in the key reel! If inserted, please remove the batteries before installation.
We accept no liability for damage to property or personal injury caused by impoper use or failure to observe the hazard warnings. In such cases, all warranty claims are void. We accept no liability for any consequential damage.
The device must only be operated within residential buildings.
Using the device for any purpose other than that described in this operating manual does not fall within the scope of intended use and will invalidate any warranty or liability.
eQ-3 AG is liable for the lock itself within the scope of product liability but not for damage in operation, e.g. calling the locksmith or other work.

Function and device overview

The Homematic IP Door Lock Drive offers convenient, motor-driven unlocking, locking and opening of cylinder lock doors. The key inserted into the door lock is turned via the door lock drive so that the locking and unlocking mechanism of the door moves in exactly the same way as when normally closing with a key. The device can be used on all doors with a standard cylinder lock. Locking and unlocking is conveniently carried out from inside and outside using a smartphone with the free Homematic IP app or via a Homematic IP device, such as a Homematic IP Remote Control. Configuration and current status display are carried out also via app. Furthermore, reliable access control as well as comfortable, time-controlled closing of doors using flexible week programs and individual access profiles is possible.From the inside, the door lock drive can also be operated directly on the device via two buttons or the rotary wheel for emergency situations. The device is battery-operated. Therefore, power connection close to the door is not necessary. The door leaf is not damaged during installation. However, additional fixing holes are provided for screwing to the inner door fitting / door leaf.

Device overview:

(A) Rotary wheel for emergency operation
(B) Button “unlock”
(C) System button (pairing button and LED)
(D) Button “lock”
(E) Battery compartment cover

General system information

This device is part of the Homematic IP smart home system and works with the Homematic IP protocol. All devices of the system can be configured comfortably and individually with the user interface of the Central Control Unit CCU3 or flexibly via the Homematic IP smartphone app in connection with the Homematic IP cloud. All available functions provided by the system in combination with other components are described in the Homematic IP Wired Installation Guide. All current technical documents and updates are provided at www.homematic- ip.com.

Start-up

Requirements on the door and the lock cylinder
Please read this entire section before starting to mount the device.
Door requirements
The door lock drive can only be used on doors with locks and bolts that move easily and do not jam.

Doors with locks that can only be operated by pushing, pulling, lifting, lowering or twisting the door are not suitable for operation with the lock!
Note , especially with wooden doors, that weather can cause the door to warp, which can in turn make the door unsuitable for locking and unlocking operation with the lock at times. The door lock drive cannot handle the forces that are required by a warped door on the door latch.

Make sure that the door can be locked and unlocked smoothly and easily under all climatic conditions before implementing the drive. This can be tested by locking and unlocking the door lock with the key and without using the door handle. Set the door hinges and/or the striking plate in the door frame so that locking and unlocking is smooth and easy with the key as described previously.In order to use the door opening function, the door seals must be intact and designed so that the door will open on its own after completely unlatching the lock because of the expansion of the door seal.

Lock cylinder requirements
The door lock drive mounted directly on the cylinder lock (F) of the door; when the appropriate key is inserted, the drive causes the cylinder to move. Accordingly, the cylinder lock must be dimensioned so that it juts out on the inside of the door by 8 – 15 mm more than the handle fitting . Determine the dimensions of the required lock cylinder.

When selecting the lock cylinder, the inner dimension (G) and outer dimension (H) of the cylinder are significant. It is always measured from the outsides of the lock cylinder including door fitting to the fixing screw (I). Once you have determined the inside and outside dimensions of your lock cylinder, check whether the inside dimension overlaps by 8 – 15 mm for the installation of the door lock drive.
If this is not the case, add 8 – 15 mm to the inside dimension (ideal 10 mm) to find the appropriate standard size.

Example:
You measure an outside dimension
of 40 mm and an inside dimension of 40 mm. Therefore, the cylinder is a 40/40 cylinder. In order to use the lock actuator, you therefore need the next standard size, a 40/50 cylinder. The cylinder will then protrude inside by 10 mm.
If necessary, please replace your lock cylinder by a new one if it does not fulfil the installation requirements. Make sure that you only use locking cylinders with emergency and danger functions in which the key is turned synchronously on the inside. This is necessary so that the position can be transmitted correctly.

Pairing

Please read this entire section before starting the pairing procedure.
First set up your Homematic IP Access Point via the Homematic IP app to enable operation of other Homematic IP devices within your system. For further information, please refer to the operating manual of the Access Point.
You can connect the device either to the Homematic IP Access Point or the Central Control Unit CCU3. For detailed information, refer to the WebUI manual on our home page at www.homematic-ip.com.

To integrate the device into your system and to enable control via the Homematic IP app, you must pair the device to your Homematic IP Access Point first.To pair the temperature and humiditiy sensor, please proceed as follows:

Open the Homematic IP app on your smartphone.
Select the menu item “Pair device”.
Remove the battery compartment cover (E) on the right side of the device by pulling the cover off using the notches at the bottom of the device. ****
Remove the insulation strip from the battery compartment of the device.
pairing mode remains activated for 3 minutes.

You can manually start the pair mode for another 3 minutes by pressing the system button (C) shortly. ****Your device will automatically appear in the Homematic IP App.
To confirm, enter the last four digits of the device number (SGTIN) in your app or scan the QR code. See the sticker supplied or attached to the battery compartment of the device.
The app automatically asks if the device has already been mounted or not. If the device has not yet been mounted, the installation wizard starts in the app with a step-by-step instruction for mounting on the door lock cylinder. The installation instructions can also be found in section (see „7 Mounting“ on page 25). As soon as the installation has been completed, the pairing process is continued and the settings of the installation position are queried:

(C) Wait until paring is completed.
(CI) If pairing was successful, the LED
(1) lights up green. The device is now ready for use.
(CII) If the LED lights up red, please try again.
(CIII) Allocate the device to a room and give the device a name.

Mounting

Please read this entire section before starting to mount the device.
As soon as you put the door lock drive into operation for the first time, a queue opens in the app during the paring process asking whether the installation wizard should be started. The installation wizard will guide you through the single installation steps, as illustrated below. Your door lock has to be installed on the cylinder lock using the black mounting plate while the key is inserted. Please also refer to the information in section (see „6.1 Requirements on the door and the lock cylinder“ on page 22). ****

You can open the installation wizard at any time via the Homematic IP app.
Please note that the function “open” has to be carried out after the initial start-up to make sure that the lock actuator can allocate its current position.

Mounting on the door lock cylinder

Remove the screws on the left and right side of the device using the supplied Allen key. Remove the black mounting plate on the back side of the device. ****
Loosen the two screws of the mounting plate using the supplied Allen key in case it does not fit to the cylinder lock of your door. ****
Place the mounting plate onto the cylinder lock. ****
Tighten the screws. ****
Alternatively, the two screws sup-plied can be used to screw the mounting plate to the door leaf. ****
Insert the key into the cylinder lock.
Select the position in which the key can be pulled out and the lock is unlocked. ****
Guide the device over the key and push it completely onto the moun-ting plate.
Fasten the device using the two screws that were screwed out in the beginning ****
In the app, define on which side of the door your device is installed if you are looking at the door from the inside.
In the app, define in which position the key can be pulled out.
Also, define the number of turns that are necessary in order to completely lock the door.

The device is fully mounted and the pairing procedure is completed in the app.

Operation

The door lock drive is operated via the Homematic IP smartphone app, via connected Homematic IP devices (such as a key ring remote control) or directly on the device using the “un-lock” or “lock” buttons or the rotary wheel. The device can also be controlled via voice control with Amazon Alexa or Google Assistant. Additional control options are available in conjunction with the Smart Home Central Control Unit CCU3 or third-party solutions.
Operation via smartphone
With the Homematic IP smartphone app the door lock drive can be controlled and configured with up to 8 connected smartphones. You can also operate up to 8 lock actuators with one smartphone app.

Operating modes
Manual operation
In manual operation, the door lock drive is only controlled after manual operation by the user. After operation, the device remains in its last status (locked or unlocked). If the function “open” has been selected, the device remains in the status “unlocked”. The week program is switched off in manual mode and the door is not automatically locked or unlocked during this time.
Automatic mode
The door is locked automatically during a previously set period of time. The time period can be individually defined via the week program of the door lock drive. Further information on configuring and controlling the door lock drive via the Homematic IP app can be found in the Homematic IP user guide at www.homematic-ip.com.

Device operation
Unlock
The lock bolt moves to the unlocked position. Upon completion of the procedure, an audio signal is emitted on the lock actuator. To unlock the door manually with the device, please proceed as follows:

Press the button “Unlock” (B) at the door lock one time briefly.

After replacing the batteries or changing the device settings, open the door once by pressing and holding the “Unlock” button (B) so that the lock status is correctly reported again.

Open
The lock bolt is retracted so that the door is opened. Upon completion of the procedure, an audio signal is emitted on the lock actuator.
To open the door manually via the device, proceed as follows:

Press the button “Unlock” (B) at the door lock drive once long.

Lock
The lock bolt moves to the locking position. Upon completion of the procedure, an audio signal is emitted on the device. To lock the door manually with the device, please proceed as follows:

Press the button “Lock” (D) on the door lock drive one time briefly.

Emergency operation
The lock can be unlocked/locked manually in the following two ways:
From inside with the rotary wheel : In standby mode, the door lock drive is disengaged, i.e. the gearbox is free-wheeling. By turning of the rotary wheel (A) the door lock drive can be unlocked or locked and the door can also be opened. The door lock drive must be in idle status (motor not moving).
From outside with a key:
The lock can be locked, unlocked or opened also from outside, if a lock cylinder with emergency and hazard function is used. The door lock drive must be in idle status (motor not moving) in this case.
Do not tighten the screws that fasten the door lock drive to the mounting plate too tight, since it might jam the drive and make opening from outside difficult.

Replacing batteries

If the symbol for empty batteries ( ) appears in the app, replace the used batteries by three new 1.5 V LR6/mignon/AA batteries or NiMH batteries of type 1.2 V HR6/mignon/AA. You must observe the correct battery polarity. To replace the batteries of the device, please proceed as follows:

Remove the battery compartment cover (E) on the right side of the door lock drive (→siehe Abbildung), by pulling the cover off using the notches at the bottom of the device.
Remove the used batteries.
Insert three new 1.5 V LR6/mignon/AA batteries or NiMH batteries of type 1.2 V HR6/mignon/AA into the compartment, making sure they are the right way around. The device LED (C) LED shortly flashes orange and the green. In addition, the device emits a short audio signal. ****
Reattach the battery compartment cover and latch it into place.
Pay attention to the flashing signals of the LED (C) after inserting the batteries (see „10.4 Error codes and flashing sequences“ on page 31).

Once the batteries have been inserted, the device will perform a self-test (approx. 2 seconds). Afterwards, initialisation is carried out. The test display will indicate that initialization is complete: orange and green lighting. Open the door by pressing and holding the unlock button (B) to detect the lock status.

Remove or change used batteries immediately to prevent the batteries from leaking.
Always replace all batteries in the device and use batteries of the same type/from the same manufacturer only.
If the battery voltage is getting low it is displayed via the app. Furthermore, the device emits an audio signal and the device LED (C) flashes orange after every basic function actuated. Change the batteries in this case. The settings will not be lost.
Contact with batteries that are dead or damaged can cause skin irritation. Use protective gloves in this case.
If not used for any length of time (e.g. when in storage), remove the batteries to avoid damages caused by leaking, etc.

Caution! There is a risk of explosion if the battery is not replaced correctly. Replace only with the same or equivalent type. Never recharge non- rechargeable batteries (except NiMH batteries type HR6). Do not throw the batteries into a fire. Do not expose batteries to excessive heat. Do not short-circuit batteries. Doing so will present a risk of explosion.

Troubleshooting

Low battery
Provided that the voltage value permits it, the device will remain ready for operation also if the battery voltage is low. Depending on the particular load, it may be possible to drive repeatedly, once the batteries have been allowed a brief recovery period. If the voltage drops too far during ac- tivity, the empty battery symbol ( ) and the corresponding error code will be displayed in the app (see „10.4 Error codes and flashing sequences“ on page 31). In this case, replace the empty batteries by three new batteries or fully charged batteries (see „9 Replacing batteries“ on page 29).

Command not confirmed
If at least one receiver does not confirm a command, the device LED lights up red at the end of the failed transmission process. The failed transmission may be caused by radio interference (see „13 General information about radio operation“ on page 33).
This may be caused be the following:

Receiver cannot be reached.
Receiver is unable to execute the command (load failure, mechanical blockade, etc.).
Receiver is defective.

Duty Cycle

The duty cycle is a legally regulated limit of the transmission time of devices in the 868 MHz range. The aim of this regulation is to safeguard the operation of all devices working in the 868 MHz range.
In the 868 MHz frequency range we use, the maximum transmission time of any device is 1% of an hour (i.e. 36 seconds in an hour). Devices must cease transmission when they reach the 1% limit until this time restriction comes to an end. Homematic IP devices are designed and produced with 100% conformity to this regulation. During normal operation, the duty cycle is not usually reached. However, repeated and radio-intensive pair processes mean that it may be reached in isolated instances during the start-up or initial installation of a system. If the duty cycle is exceeded, this is indicated by one long flashing of the device LED, and may manifest itself in the device temporarily working incorrectly. The device starts working correctly again after a short period (max. 1 hour).

Error codes and flashing sequences

Flashing code	Meaning	Solution
**** Short orange flashing (every 10 s)	**** Pair mode active	Please enter

the last four numbers of the device serial number to confirm (see „6.2 Pairing“ on page 24).
Short orange light (after driving) + 3x short signal sound| **** Batteries empty| Replace the batteries (see „9 Replacing batteries“ on page 29).
1x long red lighting

+ long signal sound

| Operation failed (for example, blocking)| Try again and check for correct mounting of the device
6x long red flashing| Device defective| Have a look at your app for error message or contact your retailer.
**** 1x red lighting

+ long signal sound

| ** System button was not pressed within 3 minutes during the pairing process.| Restart the pairing process. Follow the instructions in the app and confirm the pairing process by pressing the system button.
Flashing code| Meaning| Solution
** Short orange flashing (every 10 s)| **** Pair mode active| Please enter the last four numbers of the device serial number to confirm (see „6.2 Pairing“ on page 24).
Short orange light (after driving)

+ 3x short signal sound

| **** Batteries empty| Replace the batteries (see

„9 Replacing batteries“ on page 29).

1x long red lighting

+ long signal sound

| Operation failed (for example, blocking)| Try again and check for correct mounting of the device
6x long red flashing| Device defective| Have a look at your app for error message or contact your retailer.
**** 1x red lighting

+ long signal sound

| **** System button was not pressed within 3 minutes during the pairing process.| Restart the pairing process. Follow the instructions in the app and confirm the pairing process by pressing the system button.

Restoring factory settings

The factory settings of the device can be restored. If you do this, you will lose all your settings.To restore the factory settings of the device, proceed as follows:

Remove the battery compartment cover (E) (siehe Abbildung).
Remove one of the batteries.
Reinsert the battery making sure that it is right way around. Simultaneously, press and hold down the system button (C) for 4 seconds until the device LED (C) starts to flash quickly orange.
Release the button again.
Press and hold down again for 4s, until the device LED (C) lights up green.
Release the system button to finish the procedure.

The device will perform a restart.

Maintenance and cleaning

The device does not require you to carry out any maintenance other than replacing the battery when necessary. Enlist the help of an expert to carry out any maintenance or repairs.Clean the device using a soft, lint-free cloth that is clean and dry. You may dampen the cloth a little with lukewarm water in order to remove more stubborn marks. Do not use any detergents containing solvents, as they could corrode the plastic housing and label.
Check that your product is safe from a technical point of view (that the housing is not damaged, for example) on a regular basis. If you have reason to believe that it is no longer safe to operate the device, put it out of service. Remove the battery pack to safeguard the device against unintentional operation.

General information about radio operation

Radio transmission is performed on a non-exclusive transmission path, which means that there is a possibility of interference occurring. Interference can also be caused by switching operations, electrical motors or defective electrical devices.
The range of transmission within buildings can differ greatly from that available in the open air. Besides the transmitting power and the reception characteristics of the receiver, environmental factors such as humidity in the vicinity have an important role to play, as do on-site structural/screening conditions.
eQ-3 AG, Maiburger Straße 29, 26789 Leer, Germany hereby declares that the radio equipment type Homematic IP HmIP-DLD, HmIP-DLD-A, HmIP-DLD-S is compliant with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.homematic- ip.com

Disposal

Instructions for disposal
****This symbol means that the device and the batteries or accumulators must not be disposed of with household waste, the residual waste bin or the yellow bin or yellow bag. For the protection of health and the environment, you must take the product, all electronic parts included in the scope of delivery, and the batteries to a municipal collection point for old electrical and electronic equipment to ensure their correct disposal. Distributors of electrical and electronic equipment or batteries must also take back obsolete equipment or batteries free of charge.
By disposing of it separately, you are making a valuable contribution to the reuse, recycling and other methods of recovery of old devices and old batteries.
You must separate any old batteries and accumulators of old electrical and electronic devices from the old device if they are not enclosed by the old de- vice before handing it over to a collection point and to dispose of them separately at the local collection points. Please also remember that you, the end user, are responsible for deleting personal data on any old electrical and electronic equipment before disposing of it.

Information about conformity
****The CE mark is a free trademark that is intended exclusively for the authorities and does not imply any assurance of properties.

For technical support, please contact your retailer.

Technical specifications **

**

Device short name: HmIP-DLD, HmIP-DLD-A, HmIP-DLD-S
Supply voltage: 3x 1.5 V LR6/mignon/AA or 3x 1,2 V HR6/mignon/AA
Battery life: 1/2 year (typ.)
Degree of protection: IP20
Degree of pollution: 2
Ambient temperature: 5 to 35 °C
Dimensions (W x H x D): 56 x 118 x 63 mm
Weight: 328 g (incl. batteries)
Radio frequency band: 868.0-868.60 MHz 869.4-869.65 MHz
Maximum radiated power: 10 dBm
Receiver category: SRD category 2
Typ. open area RF range: 200 m
Duty cycle: < 1 % per h/< 10 % per h
Construction of the regulation and control unit: independently mounted electronic regulation and control device
Method of operation: Type 1
Software class: Class A