Hanshow Polaris-C Series Next Generation Electronic Shelf Labels Holder Instruction Manual

: August 23, 2024
: Hanshow

Table of Contents

Hanshow Polaris-C Series Next Generation Electronic Shelf Labels Holder
Overview
Product view
Hardware performance
Packaging and accessories
Application scenarios
FCC ID warning
References
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Download This Manual (PDF format)

Hanshow Polaris-C Series Next Generation Electronic Shelf Labels Holder

STATEMENT
This document and all its contents contained remain the proprietary material of Hanshow Technology Co., Ltd. (Hanshow) and are protected by Chinese laws and applicable international conventions on copyrights. Any reproduction, transmission, disclosure, revision, modification or use otherwise of this document or the whole or part of its contents, in whatever form and by whatever means, is not permitted without prior express written authorization from Hanshow. Offenders will be liable for any and all damages caused by their offence hereof and will be subject to all remedies that Hanshow is entitled to seek under applicable laws.

NOTICE
Your purchase of products, services, or features should be governed by the commercial contract and terms of Hanshow Technology Co., Ltd., and all or part of the products, services, or features described in this document may not be within the scope of your purchase or use. Unless otherwise provided in the contract, Hanshow Technology Co., Ltd. makes no explicit or implied representations or warranties concerning the content of this document.
Due to product upgrades or other reasons, the content of this document will be updated periodically. Unless otherwise agreed upon, this document serves only as a usage guide, and all statements, information,and recommendations contained herein do not constitute any explicit or implied warranty.

ABOUT THE MANUAL
This document describes Polaris-C series, including features, specification,package, and precautions.
Please read this manual carefully before using the device for the first time,retain the manual for subsequent use or for the next owner. If the instructions contained in this manual are insufficient to resolve issues that occur during device operation or maintenance, please contact Hanshow Technical

Customer Service Center (China: 400-0365-305; Netherlands: 0800-022-5037;

Belgium: 0800-71-335; France: 0800-902-530; Thailand: 1800-011-185;

Germany: 0800-182-7358; Australia: 0061-1800-953-008) directly, we will provide you with multi-channel technical services.

TARGET USERS
This document provides engineers with necessary data and related guidelines of Polaris-C series. Users have to master the basic knowledge on communication and network and so on. This manual is applicable for the below engineers:

Testing Engineer
Technical Support Engineer
After Sales Engineer
Installation Engineer

SYMBOL DESCRIPTION

Icon	Description

| Information indicated with this icon should be paid special attention and attached great importance by the reader.
**| Information indicated with this icon is the explanation on the formal text for the readers to comprehend the text better.
[X-X]**| It means special noun definition is provided here.

EXPLANATION OF TERMS

Acronym

| ****

Expanded form

| ****

Description

---|---|---
PriSmart| PriSmart Smart Retail System| Manage all store product data and issue price update command, as well as support multi-store management.
ESL-Working| ESL-Working System| Manage all the APs and ESLs in store, and ESL-Working 3.0 and above supports multi-store management.
ESL

Controller

| ESL Controller| Also called AP that is used for data interaction between ESL-Working and ESL Controller.
ESL| Electronic Shelf Label| Used for displaying product information like promotion information, price, and grade.

Overview

The Polaris-C series is the next generation of Electronic Shelf Labels (ESLs) developed by Hanshow Technology. This series uses electronic ink screens and operates on the 2.40Hz wireless communication frequency band to implement various functions such as price changes, page switching, and flashing lights. The Polaris-C series boasts advantages such as ultra-thin design, long lifespan, and high-definition visual effects, making it widely suitable for traditional retail, new retail, department store, fashion, pharmaceutical & health, cultural and entertainment sectors.

System architecture
Hanshow ESL system is composed by ESLs, ESL Controller (also referred to as AP), ESL-Working, PriSmart, Database, Integration server, CloudMonitor and Handheld Terminal (PDA), as shown in Figure 1-7. Specifically, the ESLs are used for electronically displaying product information such as name and price, and services available for customers.

Features
The features of Polaris-C series are as follows:

Polaris-C ESLs come in 3 ESL sizes: 1.6″, 2.0″ and 2.3″.
Display colors: Black, white and red.
Operating frequency band: 2,402MHz ~ 2,480MHz.
IP5X waterproof and dustproof design.
Built-in LED indicator. 7-color display assists in product searching, promotion reminder, out-of-stock reminder, and low power reminder.
Polaris-C ESLs support multiple functions, including associating/disassociating, updating, instant flashing, multi-page storage, page switching, geolocation, temperature collection and so on.
Supports AES-128 encryption.
Supports wireless upgrade.

Product view

This chapter describes Polaris-C series’ appearance and composition.

Product appearance
Fiaure 2-1 disolavs Polaris-C familv.

Each section of Polaris-C and its relative description is shown in Figure 2-2 and Table 2-1.

Table 2-1 Each area description of Polaris-C

No.	Name	Description
l	Display area	l Supports BWR display on E-ink screen.

l Flexibly display text, numbers, images, barcode, QR code and others.

l Product information display such as name, price, origin, unit, grade, phone number, barcode, and QR code. Supports customized display position and font size.

l Supports 8-page storage and page switching functionality.

Dimensions
This section covers the dimensions of Polaris-C series.

Hardware performance

Specifications
Tab/e3-7 lists the Polaris-C specifications.

Table 3-1 Polaris specifications

Name

DPI 1 3 -1 1

(°C)

| Storage Temperature CHI

(°C)

| Humidity (%RH)
---|---|---|---|---|---|---|---|---|---|---|---|---|---
1.6″| 42.939.2 9.5| 2827.2| 1.6| 200200| 183| BWR| Nearly 180 degrees| 8 years| 8 pages| I<

IPSX

| 0~40| 0~40| 45~65
2.0″| 58.936.3 9.5| 43.223.5| 2.0| 128250| 144
2.3″| 66 .536.89.S| 50.824.0| 2.3| 122250| 125

Note:

[3-7]: The resolution and DPI may vary depending on the screen provided by the supplier.
[3-2): Battery life is calculated based on the following scenarios: The battery life is 8 years if updated once a day for the following sizes: l.6″/2.0″/2.3″.
[3-3): Room-temperature ESLs operate within 0°c ~ 40°C, however low temperatures (0°C ~ l0°C) might significantly impact the ESL lifespan.

Identifying your ESLs
You can identify your ESLs from the following Polaris-C naming rules:

Product nameplate
Taking Polaris-C-200R as an example, Figure 3-2 shows the nameplate of Polaris-C series.

Note: Each ESL has a unique S/N number. The above is for reference only, actual label information might vary.

Packaging and accessories

This chapter describes Polaris-C series’ packaging and required accessories.

Packaging
Polaris-C family packaging and the specific ESL quantity is shown in Figure 4-7.

Scr-nslze (inch)| ESL QTY per Inner box (pcs)| N um . of Inner Boxes (PCs)| ESL QTY per Box (PCs)| Inner Box Dimensions (mm)| Total (pcs)
---|---|---|---|---|---
1.6| 35| 8| 700| 354•53•47| 372•255•242
2.0| 35| 15| 525| 354.68’45| 372247’236
2.3| 25| 14| 350| 36489’49| 373*282’211

Product accessories
Common accessories of Polaris-C series are shown in Table 4-7.

Table 4-1 Common accessories of Polaris-C series

Application scenarios

Polaris-C series are available to various zones and shelves of hypermarket,supermarket and retail stores. The ELs are applicable to areas with different fixtures:

Shelves
Hooks
Fences
Tables

Precautions
During transportation and usage of Polaris-C series, please note the following precautions.

Transportation considerations

All transport precautions are listed below.

During transportation, ensure that the ESs do not get wet to avoid damaging the electronic components.
Do not compress the ELs during transportation to prevent screen damage.
Maintain an environmental temperature not exceeding 40°C during transportation.

Precautions for use
Follow the precautions:

The room-temperature ELs operate best in normal operating and storage environment, 0°C ~ 40°C, 45% ~ 65%RH.
Keep ELs within the specified temperature range, otherwise ESL screens might be damaged and the battery life might be shortened.
The output capacity will degrade at low temperature.
Frequent communications or updates might shorten battery life during the use.
Avoid dropping or tossing ELs
Do not disassemble ELs without permission.
Do not disassemble ESL batteries.
Do not scratch ESL bodies with sharp objects
Use Polaris-C dedicated disassembly tools when disassembling.
The mineral substances in rainwater, moisture or liquids might corrode the electronic circuit. Avoid water on the product as much as possible.
Regularly clean the ESL to ensure the neat and clean of ESL appearance.
Promptly clean any cosmetics, perfumes, organic solvents, or similar substances from the price tag’s exterior or surface to avoid affecting the screen display and causing permanent damage to the casing and lens.
Do not use chemical cleaners to wipe the screen.
Direct exposure to sunlight or incandescent light is prohibited.
Do not install the ESL in a strong magnetic environment.
Do not place the ESL near fire sources or throw it into fire.
Avoid placing the ESL near heating kitchen appliances (e.g., stove or microwave).
The ESL system uses the 24GH frequency band for wireless communication. Its wireless performance may be affected by interference from other wireless communication systems operating in the same frequency band, such as Wi-Fi, Bluetooth, Zigbee, etc.

IC statement
This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions:

This device may not cause interference; and
This device must accept any interference, including interference that may cause undesired operation of the device.

UKCA statement
All products of the Polaris-C series comply with UK Conformity Assessed (UKCA) standards, Polaris-C products include 1.6″, 2.0″ and 2.3″.

FCC ID warning

Warning for nameplate
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation.

Warning for product manual
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help.

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