Hanshow HS-ESL-EPDN0001 Electronic Shelf Label User Manual

Hanshow Nebular Series Product Manual
V2.0.1 HS-ESL-EPDN0001
For more information, visit our website at:
https://www.hanshow.com

STATEMENT

This document and all its contents contained remain the proprietary material of Hanshow Technology Co., Ltd. (Hanshow) and are protected by Chinese laws and applicable international conventions on copyrights. Any reproduction, transmission, disclosure, revision, modification, or use otherwise of this document or the whole or part of its contents, in whatever form and by whatever means, is not permitted without prior express written authorization from Hanshow. Offenders will be liable for any and all damages caused by their offense hereof and will be subject to all remedies that Hanshow is entitled to seek under applicable laws.

ABOUT THE MANUAL

This document describes the Nebular series, including features, specification, package, and precautions, etc. Please read this manual carefully before using the device in first, retain the manual for subsequent use or for the next owner. If the instructions contained in this manual are insufficient to resolve issues that occur during device operation or maintenance, please contact Hanshow Technical Customer Service Center (China: 400-0365-305; Netherlands: 0800-022-5037; Belgium: 0800-71-335; France: 0800-91-7602; Thailand: 1800-011-185) directly, we will provide you with multi-channel technical services.

TARGET USERS

This document provides engineers with necessary data and related guidelines of the Nebular series. Users have to master the basic knowledge of communication and network and so on. This manual is applicable for the below engineers:

• Testing Engineer
• Technical Support Engineer
• After Sales Engineer
• Installation Engineer.

SYMBOL DESCRIPTION

to and attached with great importance by the reader.
| Information indicated with this icon is the explanation on the formal text for the readers to comprehend the text better.
[x-x]| It means a special noun definition is provided here.

EXPLANATION OF TERMS

issue price update commands, as well as support multi-store management.
ESL-Working| ESL-Working System| manage all the APs and ESLs in store, and ESL-Working 3.0 and above supports multistore management.
ESL Controller| ESL Controller| Also called AP that is used for data interaction between ESL-Working and ESL Controller.
ESL| Electronic Shelf Label| Used for displaying product information like promotion information, price, grade, etc.

Overview

The Nebular series is Hanshow’s newest generation Electronic Shelf Labels (ESLs). They adopt e-ink screens to achieve page switching, light flashing, pricing, and so on based on 2.4GHz wireless communication. With ultra-thin, extended life and high-definition visual effects, the Nebular series widely serves traditional retail, new retail, department stores, fashion, pharmacies, culture, entertainment, etc.
1.1 System architecture
Hanshow ESL system includes ESLs, ESL Controller, ESL-Working, PriSmart/ShopWeb, Database, Integration server, CloudMonitor, and Handheld Terminal (PDA), as shown in Figure 1-1. Specifically, the ESLs are used for electronically displaying product information such as name and price, and services available for customers.
1.2 Features
The features of Nebular series are as follows:

• Nebular ESLs come in 10 ESL sizes: 1.54″, 2.0″, 2.13″, 2.66″, 2.9″, 3.46″, 3.5″, 4.2″,5.83″ and 7.5″.
• Display colors include BWR (Black-White-Red) or BWY (Black-White-Yellow) display (Only BW (Black-White) display for freezer ESLs).
• Operating frequency band: 2402MHz ~ 2480MHz.
• IP68 waterproof and dustproof design.
• Built-in LED indicator: 7-color display assists in product location, promotion reminder, out-of-stock reminder, low power reminder, etc.
• Embedded NFC chip: Supports operations from NFC-enabled devices such as mobile phones, PDA, and remote control for binding/unbinding, flashing, page switching, and so on.
• The freezer ESLs come in three sizes: 2.13″, 2.66″ and 3.5″ that function in temperature -25 ~ 0.
• Nebular ESLs support multiple functions, including binding/unbinding, updating, instant flashing, multi-page storage, page switching, geolocation, temperature collection, NFC function, and soon.
• Supports AES-128 encryption.
• Supports OTA (Over-The-Air) upgrade.

Product view

This chapter describes the Nebular series’ appearance and composition.
2.1 Product appearance
Figure 2-1 shows the Nebular family.

Each section of Nebular and its relative description is shown in Figure 2-2 and Table 2-1.
Figure 2-2 Key area of Nebular
Table 2-1 Each area description of Nebular

Display text, images, barcodes, QR codes, and others.
Product information display such as name, price, origin, unit, grade, phone number, barcode, QR code, etc. Supports customizable display position and font size. Supports 8-page storage and page switch functionality.
3| Nameplate| Product information mark, including Model, S/N, and certifications.
4| Barcode area| 18-digit barcode used for product binding and maintenance.

2.2 Dimensions
This section covers the dimensions of the Nebular series.

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Hardware performance

This chapter consists of:

• Specifications
• NFC specification
• Identifying your ESLs
• Product nameplate

Specifications

Table 3-1 lists the Nebular specifications.
Table 3-1 Nebular specifications

**Name| ****1.54”| ****2.0”| 2.13”/ 2.13” Freezer| 2.66”/ 2.66” Freezer| ****2.9”| ****3.46”| 3.5”/ 3.5” Freezer| ****4.2”| ****5.83”| ****7.5”
---|---|---|---|---|---|---|---|---|---|---
Dimensions
(mmmmmm)| 46.735.8
10.0| 50.3552.22
10.6| ** 69.733.2
7.8| 82.340.3
7.8| 89.540.7
7.8| 107.042.2
9.2| 105.852.0
9.2| 100.188.0
9.5| 132.8112.2
9.8| 178.1125.7
10.8
Active display area(mm*mm)| 27.0*27.0| *** 29.038.2| 48.6*23.7| 60.1*30.7| *** 67.629.6| 82.6*30.3| 79.7*38.2| *** 84.863.6| 118.8*88.2| * 163.297.9
Weight (g)| 15.9| 22.1| 23.8| 31.0| 33.1| 41.6| 47.5| 79.6| 159.5| 225.7
Size (inch)| 1.5| 1.9| 2.13| 2.66| 2.9| 3.46| 3.5| 4.2| 5.83| 7.5
****Name| ****1.54”| ****2.0”| 2.13”/ 2.13” Freezer| 2.66”/ 2.66” Freezer| ****2.9”| ****3.46”| 3.5”/ 3.5” Freezer| ****4.2”| ****5.83”| ****7.5”*
---|---|---|---|---|---|---|---|---|---|---
Resolution(pixel)[3-1]| 200200| 152200| 250122| 296152| 296128| 176480| 384184| 400300| 648480| 800*480
DPI[3-1]| 188| 133| 131| 125| 112| 148| 123| 120| 138| 126
Display color|

BWR, BWY (BW display is only for Freezer)

Viewing angle|

Nearly 180 degree

Battery life[3-2]|

10 or 15 years

Page switch|

8 pages

Protection level|

IP68

Operating temperature[3-3]| 0℃~40℃| 0℃~40℃| 0℃~40℃ /-25℃~0℃| 0℃~40℃ /-25℃~0℃| 0℃~40℃| 0℃~40℃| 0℃~40℃ /-25℃~0℃| 0℃~40℃| 0℃~40℃| 0℃~40℃
Storage temperature[3-3]| 0℃~40℃| 0℃~40℃| 0℃~40℃ /-25℃~40℃| 0℃~40℃ /-25℃~40℃| 0℃~40℃| 0℃~40℃| 0℃~40℃ /-25℃~40℃| 0℃~40℃| 0℃~40℃| 0℃~40℃
Humidity (%RH)| 30 ~ 70

Note:
➢ [3-1]: The resolution and DPI may be subject to slight variations.
➢ [3-2]: Battery life is calculated based on the following scenarios: The battery life is 10 years if updated twice a day for the following sizes: 1.54” / 2.13” Freezer / 2.66” Freezer / 3.5” Freezer. The life is 15 years if updated twice a day for the following sizes: 2.0”/2.13”/2.66”/2.9”/3.46”/3.5”/4.2”/5.83”/7.5”.
➢ [3-3]: Room-temperature ESLs operate within 0℃ ~ 40℃, however temperatures below 10℃ may impact the ESL lifespan. Freezer ESLs operate within -25℃ ~ 0℃.

3.2 NFC specification
NFC specifications are shown in Table 3-2.
Table 3-2 NFC specifications

**Name| ****Standard| ****Data format| ****Memory| Communication distance**
---|---|---|---|---
NFC| ISO/IEC 14443 Type A| NFC NDEF| 200-byte storage space, and write configurable| 1cm

3.3 Identifying your ESLs
You can identify your ESLs from the following Nebular naming rules:  ****

Display Size
154: 1.5 inch
200: 1.9 inch
213: 2.13 inch
266: 2.66 inch
290: 2.9 inch
346: 3.46 inch
350: 3.5 inch| Display Type
R: Black/White/Red
Y: Black/White/Yellow
F: Freezer tag
420: 4.2 inch
583: 5.83 inch
750: 7.5 inch
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Figure 3-1 Naming rules for Nebular series
3.4 Product nameplate
Take Nebular-266R-N as an example, the nameplate of Nebular-266R-N is shown in Figure 3-2.
Figure 3-2 Nameplate of Nebular
Note: Each ESL has a unique S/N number. The above is for reference only, actual label information may vary.

Packaging and accessories

This chapter describes the Nebular series’ packaging and required accessories.
4.1 Packaging
Nebular family packaging and the specific ESL quantity is shown in Figure 4-1.

4.2 Product accessories
Common accessories of the Nebular series are shown in Table 4-1.
Table 4-1 Common accessory of Nebular series

Rail|
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Table stand|
T-hook|
Basket clip|

Application scenarios

Nebular series are available to various zones and shelves of hypermarkets, supermarkets, and retail stores. The ESLs are applicable to areas with different fixtures:

• Shelves
• Hooks
• Fences
• Tables

Precautions

During transportation and usage of the Nebular series, please note the following precautions.
6.1 Transportation considerations
Avoid the following considerations during transport:

• Water leakage, heavy moisture, etc.
• Heavy stacking.
• High heat conditions above 50.

6.2 Precautions for use
Follow the precautions:

• The room-temperature ESLs operate best in normal operating and storage environments, 0 ~ 40, 30% ~ 70%RH.
• The freezer ESLs operate best in normal operating, -25~ 0, 30% ~ 70%RH and storage environment, -25~ 40, 30% ~ 70%RH.
• The output capacity will degrade at low temperatures.
• Frequent communications or updates may shorten battery life during use.
• Avoid dropping or tossing ESLs.
• Do not disassemble ESLs without permission.
• Do not scratch the ESL body with sharp objects.
• Must use Metro Nebular special disassembly tool when disassembling.
• The mineral substances in rainwater, moisture, or liquids may corrode the electronic circuit.
• Avoid water on the product as much as possible.
• Regularly clean the screen.
• Promptly remove cosmetics, perfume, and other dirty on ESLs to avoid screen, case, or lens damage.
• Avoid direct contact with chemical detergent.
• No direct sunlight or incandescent light on the ESLs.
• Do not install ESLs in a strong magnetic environment.
• Do not place ESLs near or in a fire.
• Do not place ESLs near kitchen appliances such as a stove, a microwave oven
• . ESLs communications may be limited or affected by other devices that share the 2.4GHz frequency band such as Wi-Fi, BT, or Zigbee.

FCC ID warning

7.1 Warning for nameplate
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

7.2 Warning for product manual
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

IC STATEMENT

This device complies with Industry Canada’s license-exempt RSS. Operation is subject to the following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may cause undesired operation of the device.

References

• Global Leader of Electronic Shelf Labels & Digital Store Solutions | Hanshow
• Global Leader of Electronic Shelf Labels & Digital Store Solutions | Hanshow

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