Medical Guardian 4G LTE Mini Guardian Review User Manual

Medical Guardian 4G LTE Mini Guardian Review

Product Specifications

• Product Name: Mini Guardian
• Network: Verizon 4G LTE
• Battery Life: Up to 5 days
• Water Resistance: Water-resistant (not suitable for saltwater or prolonged submersion)
• Features: Fall detection, emergency help button, high-definition speaker, microphone

Product Usage Instructions

Installation

1. Plug in your charging cradle in an accessible location.
2. Cradle your device in the charging cradle for at least 3 hours to receive a full charge.

Charging Your Device

1. Ensure the red battery light flashes every few seconds while charging.
2. If not flashing, check the alignment of the device and cradle charging pins.
3. A fully charged device will have a solid red battery light and a flashing blue light.
4. Charge daily for optimal battery life.

Product Features

• Press the help button for an emergency call.
• Wear the device in the shower, but dry it immediately, and avoid salt water or chlorine.
• Interchange accessories with snap-on lanyard and belt clip.
• The device has an unlimited range within the US with Verizon 4G LTE connectivity.

Use in an Emergency

1. Press and hold the emergency help button for 3 seconds.
2. Communicate with an emergency operator through the device.
3. Help will be sent to your exact location.

Fall Detection

• If a fall is detected, the Monitoring Center will be automatically called.
• If it was a false alarm, hold down the help button to cancel fall detection.

Frequently Asked Questions

Q: How long does it take to fully charge the Mini Guardian?

A: It takes approximately 3 hours to fully charge the device in the charging cradle.

Q: How often should I charge the Mini Guardian for optimal battery life?

A: It is recommended to charge the device daily to ensure optimal battery performance.

Q: Can I wear the Mini Guardian in salt water?

A: The Mini Guardian is water-resistant but not suitable for salt water. Please avoid salt water, chlorine, and prolonged submersion.

What’s in the box

Product details

• A Speaker
  • Reliably communicate with our 24/7 operators through our high-definition speaker.
• B Battery light
  • Flashes red when the battery is low. The device will flash in the cradle until it is fully charged. A fully charged device will turn solid red.
• C Blue light
  • This flashing blue light indicates that your device is fully functional. It turns solid during emergency calls.
• D Help button
  • Press this button to immediately generate an emergency call.
• E Microphone
  • Speak here to communicate with our attentive operators.
• F Charging cradle
  • Place your device here to fully charge within 3 hours.

Installation

1. Plug in your cradle
2. Choose an accessible location for your charging cradle. To receive a full charge, cradle your device for at least 3 hours.
3. Charging your device
4. The red battery light should flash every few seconds while charging. If it doesn’t, please make sure everything is properly cradled in the correct direction (the charging pins on the device must meet the charging pins in a cradle).
5. Charge the device to full power
   • Upon a full charge, your device’s battery light will turn solid red. The flashing blue light indicates that your device is fully functional. Charge daily for optimal battery life.
   • PLEASE NOTE: Do not plug the charging cradle power cord into an outlet controlled by a light switch or a power strip to avoid accidental power loss.
   • PLEASE NOTE: Periodically wipe the interior of your charging cradle and the pins on the back of your device to ensure proper charging.

Key features

• Shower safely
  • The Mini Guardian is water-resistant and safe to wear in the shower. Please dry immediately upon completion and avoid salt water, chlorine, and prolonged submersion.
• Enjoy longer charges
  • With up to 5 days of battery life before needing a recharge, you can do more — and worry less. The red battery light will indicate when your battery is low by flashing every 30 seconds.
• Interchangeable accessories
  • Wear it your way! The Mini Guardian comes with a snap-on magnetic lanyard and belt clip.
• Maximum protection
  • The Mini Guardian has an unlimited range and can be taken anywhere within the US with sufficient cellular coverage. It is powered by Verizon 4G LTE with advanced location monitoring and WiFi backup.

Use in an emergency

1. Press your device’s emergency help button for 3 seconds.
2. Speak with an emergency operator through your device.
3. We’ll send help to your exact location.

Testing your device

• Press and hold your emergency help button until the light on your device turns solid blue.
• After a short delay, you will hear a voice message and then a tone or ring.
• Tell the operator you are “just testing.

Fall detection

How fall detection works

• When the built-in fall detection detects a fall, it will automatically call the Monitoring Center — even if you are unable to press the help button. You will first hear the recording, “Fall detected, hold the Help Button to cancel.
• PLEASE NOTE: If you’re experiencing a medical emergency, stay on the line to be connected with an operator.
• If you do not need assistance or if it was a false alarm, simply hold down the help button until you hear “Fall detection canceled” to enable the fall detection cancelation feature.

Important safety information

1. The Mini Guardian must be worn around the neck at your breastbone for increased fall detection accuracy. Wear it outside your shirt, as wearing it inside can reduce the percentage of falls detected. We do not recommend wearing fall detection-enabled devices while sleeping or something similar.
2. Fall detection is an additional service that must be included within your protection package to be utilized. Access to this feature requires an add-on. Fall detection does not detect 100% of falls. If you are able, you should always press the help button when you need help. This cannot be accurately tested at home. The device uses an accelerometer and a proprietary algorithm to recognize a fall based on its speed, direction, and impact.

Replacing the lanyard with the belt clip

1. Remove the lanyard from your device by twisting and pulling the silver clip.
2. Pull the silver clip away from your device to detach it from the lanyard.
3. To secure your device inside the belt clip, place it inside the back slot and slide it until you hear a click.

Cleaning and care

• We recommend that you clean your device weekly to ensure proper charging. Take a soft cloth—like an eyeglass cleaning cloth—and gently rub the gold contacts on the device and charging cradle to remove dirt, oil, and debris.
• You can also spray household cleaner onto the cleaning cloth (though do not spray directly onto the device or the cradle) and wipe to remove debris.

FAQs

How long will the device’s battery last?

• Your device’s rechargeable battery may last up to 5 days per charge depending on usage. The typical charging time is 3 hours.
• The red battery light flashes while charging and is solid when fully charged. It’s highly recommended to charge daily for optimal battery life.

Do I need to have WiFi for the device to work?

• No. Your home does not need WiFi for the device to work. Our emergency operators will be able to pinpoint your location using the device’s GPS, WiFi, & cellular triangulation, capabilities should you ever need emergency or non-emergency assistance.

Can I wear my device in the shower?

• Your medical alert device is highly
• water-resistant at IP67 so you can wear your device in the shower; it should not be submerged and should not be used in salt water or chlorine.

Customer service

• Have questions about your device?
• Scan the QR Code below with your phone camera or visit: medicalguardian.com/support/. ****
• If you need additional assistance, our Customer Care team can be reached at 1800-313-1191.
• Monday-Friday, 9 AM-8 PM EST and Saturday 9 AM-5 PM EST.
• MIM010000

References

• MG Support – Guides, Manuals and How-to's

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