VORNADO VMHi500-AU Heater With Thermostat and Remote User Manual

: August 17, 2024
: Vornado

Table of Contents

VORNADO VMHi500-AU Heater With Thermostat and Remote
Product Information
Product Usage Instructions
FAQ
IMPORTANT INSTRUCTIONS
SAFETY FEATURES
CONTROLS
HOW TO USE
REMOTE CONTROL
CLEANING
STORAGE
RESET HEATER
TROUBLESHOOTING
WARRANTY
References
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Download This Manual (PDF format)

VORNADO VMHi500-AU Heater With Thermostat and Remote

Product Information

Specifications:

Model: VMHi500-AU
Intended Use: Heating and circulating air in indoor living spaces
Usage: Floor use only, not for commercial or industrial use
Not intended for bathrooms, laundry areas, or damp locations

Product Usage Instructions

Important Instructions:
Before using the product, read all instructions provided in the owner’s guide and any additional inserts. Familiarize yourself with the safety, use, and disposal information. Keep all documents for future reference and pass them on to any future owner.

Safety Features:
Pay special attention to warning messages throughout the guide. Follow all safety instructions to avoid hazards with various levels of risk. The product is intended for indoor living spaces only, for floor use.

Controls:
Refer to the owner’s guide for detailed information on controls and settings of the heater.

How to Use:

Place the heater on a flat, stable surface in an indoor living space.
Plug in the heater to a power source.
Turn on the heater using the controls provided.
Adjust the settings as needed to achieve the desired heating level.

Cleaning:
Regularly clean the heater according to the instructions provided in the owner’s guide. Ensure the heater is unplugged before cleaning.

FAQ

Can this heater be used in bathrooms?
No, this heater is not intended for use in bathrooms, laundry areas, or similar damp locations. It is designed for indoor living spaces only.
What should I do if the heater malfunctions?
Refer to the troubleshooting section in the owner’s guide for steps to address common issues. If problems persist, contact customer support as indicated in the guide.

IMPORTANT INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING

This owner’s guide and any additional inserts are considered part of the product. They contain important information about safety, use, and disposal. Before using the product, please familiarize yourself with all operating and safety instructions. Please keep all documents for future reference and pass these documents on, together with the product, to any future owner. Please refer to vornado.com.au for the most current version of our owner’s guide.
The following Warning messages are throughout this owners guide:
- DANGER
  DANGER indicates a hazard with a HIGH level of risk which, if not avoided, will result in death or serious injury. Please pay special attention to any instructions given to avoid this threateningly dangerous risk.
- WARNING
  WARNING indicates a hazard with a MEDIUM level of risk which, if not avoided, could result in death, serious injury, minor or moderate injury or potential property damage.
- CAUTION
  CAUTION indicates a hazard with a LOW level of risk which, if not avoided, could result in minor or moderate injury or potential property damage.
- IMPORTANT INSTRUCTIONS
  Important Notes indicate additional information that will assist in the care of handling of the device.

INTENDED USE
This product is intended to heat and circulate the air in indoor living spaces only. This product is intended for floor use only. This product is not intended for commercial or industrial use. This heater is not intended for use in bathrooms, laundry areas, and similar damp locations. The manufacturer assumes no responsibility for damage or injury due to unauthorized use or product modification. Failure to follow these directions will void the product warranty.

WARNING – When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

WARNING
Risk to Children and Other at Risk Groups of People.
- This appliance can be used by children aged from 12 years and above. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
- Children shall not play with the appliance.
- Cleaning and user maintenance shall not be made by children without supervision.
- This product and its packaging material are not toys and should be kept out of reach of children.
WARNING: Chemical Burn Hazard. Keep batteries away from children.
WARNING: KEEP NEW AND USED BATTERIES AWAY FROM CHILDREN. This product contains a lithium button/coin cell battery. If a new or used lithium button/coin cell battery is swallowed or enters the body, it can cause severe internal burns and can lead to death in as little as 2 hours. Always completely secure the battery compartment. If the battery compartment does not close securely, stop using the product, remove the batteries, and keep it away from children. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention. In the AU call the Australian Poisons Information Centre immediately for 24/7 fast, expert advice at 13 11 26.
WARNING
Risk from Unintended Use and Handling. Please take care to follow these guidelines to avoid risks to people or property.
- Do Not use this product outdoors or directly exposed to weather.
- Do Not use this product on an elevated surface such as shelf or desktop. Use only while placed on the floor. Operate only in the upright position.
- This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate heater where it may fall into bathtub, swimming pool or other water container.
- Do Not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Do not route cord under furniture or appliances. Arrange cord away from traffic area and where it will not be tripped over.
- Do not bundle the cord when in use.
- Do Not operate after the heater malfunctions, has been dropped or damaged in any manner. Discard heater, or return to authorized service facility for examination and/or repair in order to avoid a hazard.
- Do Not cover the heater or get the heater damp or wet.
- Always unplug when not in use or when leaving the dwelling or premises for extended periods of time.
- Do Not place the heater directly below a socket outlet.
- Do Not use this heater in small rooms when they are occupied by persons not capable of leaving the room on their own, unless constant supervision is provided.
DANGER
Risk from Electrical Shock. Contact with wires or components that are under voltage could be potentially fatal!
- Do Not use this product outdoors or exposed to weather or elements.
- Do Not use this product on wet surfaces, in bathtub or shower.
- Do Not immerse this product in water or allow water to drip into the motor housing.
- Do Not use this product if it has a damaged power cord or plug. If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard.
- To reduce the risk of fire or electrical shock, do not use this product with any solid state speed control device.
- Do Not stretch the power cord or put the cord under strain. Never use the power cord as a handle.
- Do Not insert or allow foreign objects to enter any input or output opening as this may cause risk of electric shock or fire, or damage the product.
- Always turn off and unplug the unit before cleaning. Power off and unplug during electrical storms. To disconnect from outlet, grasp and pull only the plug, not the power cord.
WARNING
Risk of burn.
- Do Not use heater to dry human or animal hair or articles of clothing.
- Do Not let bare skin touch hot surfaces, this heater is hot when in use. Use handles when moving this heater.
- Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 1m (3 feet) from the front of the heater and keep them away from the side and rear.
  Warning: In order to avoid overheating, do not cover the heater.
CAUTION
Please pay attention to any instructions given to avoid personal injury or property damage.
- A loose fit between wall outlet (receptacle) and plug may cause overheating and distortion of the plug. Discontinue use of the product in this outlet. Contact qualified electrician to replace loose or worn outlet.
- Do Not use this heater on a circuit that is shared with another high power device, such as a vacuum or circular saw.
- Do Not use this heater on a circuit that has a variable speed device operating, such as a blender or variable speed fan.
- Do Not use this heater on a surge protected circuit.
- Do Not use this heater with any kind of timer designed to turn the unit on or off.
- Do Not use the heater on any Ground Fault Circuit Interrupted (GFCI) circuit. A GFCI circuit has a reset button in the middle of the outlet.
- Do Not use this heater in an RV, boat, or any application where a DC/AC converter is converting battery power to AC power.
- Do Not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
- Always unplug heater when not in use. To disconnect heater, turn controls to off, then remove plug from outlet.
- Always plug heaters directly into wall outlet/ receptacle. Never use with an extension cord or re-locatable power tap (outlet/power).
- Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
- This heater is equipped with a thermal safety shutoff system, designed to turn off the heater when an internal overheating condition is detected. See How to Use “RESETTING YOUR VORNADO HEATER” to determine how to check and reset the heater.
- In order to avoid a hazard due to inadvertent resetting of thermal cutout, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.

ELECTRICAL CONNECTION
Only a proper 240V~50Hz AC outlet may be used to connect to public power supply.

SERVICING WARNING
To reduce risk of fire, electrical shock and injury to persons, observe the following:

Clean your product regularly, only as is instructed in this manual. Prior to cleaning, turn off the power on your product and unplug. Do not use gasoline, thinners, solvents, ammonias or other chemicals for cleaning. Refer to the CLEANING instructions provided.
Do not open housing. All service and/or repairs must be done by a Vornado Authorized Service Centre.
WARNING: Batteries may pose a choking hazard. Do not let children handle batteries.

BATTERY DISPOSAL:
Please dispose of batteries according to the local laws and regulations of your region, and while keeping them away from children. Some batteries may be recycled and accepted for disposal at your local recycling centre. DO NOT DISPOSE OF BATTERIES IN FIRE. BATTERIES MAY EXPLODE OR LEAK. New and used batteries may cause injury. Keep new and used cells (or batteries) away from children.
SAVE THESE INSTRUCTIONS

SAFETY FEATURES

CONTROLS

HOW TO USE

Before use, check appliance for visible damage. DO NOT USE THIS HEATER if there is evidence of damage. If any damage is found, contact the Vornado Authorized Service Center.

Use integrated handle on top of heater for lifting and carrying.
Position heater so airflow is not obstructed.
Unwrap power cord from storage tray on back of heater. Plug power cord into standard grounded wall outlet.
Press the Power button and select Mode or Fan Only . Room temperature will illumination both displays. Set thermostat to desired temperature using -/+. SET TEMP numbers will flash on both displays as you adjust. Once the selection is made it will flash for five seconds, become constant for five seconds and then returns to room temperature. The displays will then dim after 20 seconds. Default settings upon first use will be High Heat and set temperature of 23 degrees.
Set timer to automatically power the unit off by pressing . 0 will flash on both top and front displays. Press to select the amount of time in one-hour intervals, up to 12 hours. User can also use -/+ to select the amount of time.
After a selection is made or after five seconds of inactivity, the number selection will stop flashing and become constant. It is then displayed for five seconds, before room temperature is displayed again. To cancel the timer operation, select 0 hours or hold for three seconds.
The white indicator light on front display and TIMER on top display will illuminate to indicate the timer is on.

COOL DOWN
When you power off your heater while in High or Low heat mode, it automatically enters a cool down routine in which the heating element turns off and the fan exhausts remaining heat. During Cool Down, both top and front displays count down before powering off completely.

REMOTE CONTROL

Screwdriver required.

Your VMHi500 heater remote includes (1) coin-style CR2032 battery. Battery comes pre-installed. Remove battery pull tab before first use. The pre- installed battery has a 1 year life expectancy (dependent on usage) after the tab has been pulled from the remote. The remote is located inside the molded pulp surrounding the top of the heater. Look for the REMOTE sticker affixed to the remote polybag inside the molded pulp.

For battery replacement, the remote requires one coin-style 3V CR2032 battery. Always use the correct size and grade of battery for this product.
To replace battery, open battery door on the back side of the remote control (you will need to loosen the small screw on door using a #1 Phillips screwdriver – screwdriver not included). If necessary, clean the battery contacts and also those of the device prior to battery installation. Remove any plastic protection from the battery and place it in the remote with the + side facing up. Replace the battery door and screw.
Note: Remove battery from the remote control when not in use for an extended period of time and always remove dead battery immediately and replace with fresh. Do not store dead battery in remote.
Your remote control will operate the same as the control functions located on the heater, except when changing modes. When changing modes, both displays will show either LO, HI or FA on the display as you cycle through. Once the selection is made, it will hold for eight seconds before room temperature is displayed again.
The remote requires a line-of-sight path to allow for the signal to be received by the heater. Position the heater so the receiver lens (inside the display on front of heater) is visible from the remote control.
WARNING: This product contains a button battery. If swallowed, it could cause severe injury or death in just 2 hours. Seek medical attention immediately.

CLEANING

Because your heater moves a substantial amount of air, it will need regular cleaning. Cleaning the outside of the heater is recommended
on a weekly basis. If service is required, return your heater to Vornado. See WARRANTY for instructions.

Unplug heater before cleaning.
Use brush attachment on household vacuum cleaner to vacuum any accumulated dust off Front Outlet Grille.
Use brush attachment on household vacuum cleaner to vacuum any accumulated dust off Inlet Filter on back of heater.
Wipe down entire heater with a soft, dry cloth.
Tip: You should periodically blow out the heater with pressurized air to keep heat element and motor clear of dust, hair and debris that can build up inside the heater as it moves air during use. This also eliminates unwanted odors caused by accumulation of these particles inside the unit.
Note: Inlet Filter on back of heater is not removable.
Note: Do not modify the product with any aftermarket accessory.

STORAGE

During the off-season or after extended periods of non-use, you may choose to store your heater. To ensure long life of the product, it is recommended to store your heater by following these instructions:
Tip: Cleaning is recommended before storage.

Unplug power cord, wrap cord and slide inside storage tray on back of heater.
Cover, or place back in retail carton if available. This prevents heater from accumulating dust over time.
Store heater in cool and dry location.

RESET HEATER

RESETTING YOUR VORNADO HEATER
Your Vornado Heater has a multilevel safety shut-off system designed to prevent overheating. Overheating may occur when the inlets or outlet are blocked. If this happens, the safety shut-off system cuts power to the heater and you must manually reset the heater.

Power heater off, then unplug power cord.
Remove any obstructions.
Wait 5–10 minutes, allowing heater to cool down.
Plug in power cord and place heater in desired position.
Power heater On. Your Vornado Heater should now function normally.
Note: If the safety shut-off system repeatedly shuts off your heater or if it will not reset after following the above procedure, contact the Vornado Authorized Service Center.

TROUBLESHOOTING

Unit fails to power on.

| |

Unit is not plugged in. Plug power cord into electrical outlet.

Household circuit breaker / ground fault circuit interrupter has tripped or blown fuse. Reset circuit breaker

/ ground fault circuit interrupter, or replace fuse. See IMPORTANT INSTRUCTIONS. Unit has overheated. Automatic Safety Shut Off has initiated. See RESET HEATER.

Internal tip-over switch has been tripped and safety shut-off system has cut power to heater. Place heater on level surface. See SAFETY FEATURES.

If heater does not turn on, then make sure the main power switch on the back of the heater is on.

Unit is damaged or in need of repair. Cease usage and unplug. Contact Consumer Service for assistance.

---|---|---
Airflow is diminished.| | Check filter and clean as necessary. See CLEANING.
Unit is not producing sufficient amount of heat.| | Ensure unit is set to High Heat and thermostat is set to highest temperature setting. Close all doors and windows to trap heat.

Allow unit to fully circulate heat throughout room; may take several minutes.

WARRANTY

We expect this product to be perfect. If you’re not satisfied with this product, let us know.

Warranty Terms and Conditions:

Please contact the retailer where purchased or contact the authorized importer before returning the product for a warranty claim. The product warranty will be honored on models that are being used in the country intended. See the silver rating label on the product to confirm the safety testing marks which identify the specific country of intended use. Please provide a copy of your receipt with the defective product when returning to the authorized location. Repairs performed after the warranty period, are subject to a charge.
The manufacturer assumes no responsibility for damage or injury caused by failure to follow these instructions, improper product use or unauthorized product modification. Improper product use includes using an external device that alters or converts the voltage or frequency of electricity. Such use will invalidate the product warranty.
The product will be considered modified if the rating label has been removed, thus making the warranty void.
Repair by an unauthorized service centre or use of non-approved replacement parts is not recommended and any consequences will not be covered by support services or product warranties.
Shipping a Vornado product to a country not intended for use, will void all warranties.

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