tp-link TapoC211 Home Security Wi-Fi Camera User Guide

User Guide
Pan/Tilt Home Security Wi-Fi Camera
©2023 TP-Link 1910013431 REV2.0.0

About This Guide

This guide provides a brief introduction to the Pan/Tilt Home Security Wi-Fi Camera and the Tapo app, as well as regulatory information.
Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Tapo Camera experience.
Conventions
In this guide, the following convention is used:

menus, items, buttons and so on.
Underline| Hyperlinks are in blue and underlined. You can click to redirect to a website.
Note:| Ignoring this type of note might result in a malfunction or damage to the device.

More Info

• Specifications can be found on the product page at https://www.tapo.com.
• Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.
• The setup video can be found at https://www.tp-link.com/support/setup-video/#cloud-cameras.

Introduction

When you are away home, there are always something you care about. This is where the smart camera functions. No matter your child is climbing the kitchen cabinet, or the pet is stealing snacks, the Pan/Tilt Home Security Wi-Fi Camera helps you stay with them anytime, anywhere. Receive a notification whenever your camera detects motion and see a video clip of this motion to check everything.
• Motion Detection and Tracking – Whenever a camera detects motion, it will automatically follow the subject, keeping it within the camera’s field of view.

• Person Detection – Notifies you when a person is detected.
• Night Vision up to 30 ft – Provides a visual distance of up to 30 ft in total darkness.
• Two-Way Audio – Communicate in real time through a built-in microphone and speaker.
• Baby Crying Detection – Notifies you when your baby cries.
• Field of View – 360º horizontal range.
• Customizable Block Zones – Set customizable block zones to keep private areas from being monitored.
• 2K Definition – Provides more crisp details.
• Cloud Storage Supported – Store videos by using cloud storage services.
  *Subscribe for cloud storage at https://www.tapo.com/tapocare/
• Local microSD Storage – Store up to 512 GB of video on a microSD card.
  **microSD card purchased separately.

Appearance

System LED Indication

Set Up Your Camera

Follow the steps below to get started with your new camera.

Step 1. Download Tapo App
Get the Tapo app from the App Store or Google Play, or by scanning the QR code below. Step 2. Log In
Open the app, and log in with your TP-Link ID.
If you don’t have an account, create one first. Step 3. Add Your Camera
Tap the button in the app and select your model. Follow the app instructions to complete setup.

Set Up Using Amazon Frustration-Free Setup

What is Amazon Frustration-Free Setup?
Amazon Frustration-Free Setup can help connect and set up Tapo smart devices in fewer steps, without having to remember and re-enter your Wi-Fi password on each device.
To use this feature, confirm the following:

• The new Tapo device supports Amazon FFS.
• The new Tapo device is purchased from Amazon.
• You have an Amazon FFS enabled Alexa device or router.
• You have saved your Wi-Fi information to Amazon by using Alexa echo.
• Your Tapo device and router are on the same network as your Alexa echo.

LED Indications during Amazon Frustration-Free Setup

If the LED does not turn solid green after a long time, you can try to add the Tapo device manually. (Press the Reset button on your Tapo device once.
Then open the Tapo app, tap the + button on the page, select your device model, and follow the app instructions. )
How to use Amazon Frustration-Free Setup with Tapo devices

1. Open the Amazon Alexa app. Then tap More and select Skills & Games.
2. Enter Tapo in the search bar and choose Tapo.
3. Tap the ENABLE TO USE button.
4. Log in with your TP-Link ID that has bound to your Tapo device, and tap Authorize. After authorized successfully, the message Tapo has been successfully linked will come up.
5. Plug in your Tapo device and the setup will complete automatically in two minutes.
   For setting up more Tapo devices, just plug in and enjoy!

Done!
If this device displays on the Home page in the Tapo app, it indicates this device has been successfully associated with your Amazon account and joined your Wi-Fi network automatically.
If this device does not display on the Home page in the Tapo app, try setting it up manually. (Tap the + button on the page, select your device model, and then follow the app instructions.)

Install a microSD Card

Follow the steps below to install the microSD card for local recording.
You can go to Camera Settings > microSD Card in the Tapo app to check the card status or format your card.

1. Manually rotate the camera downwards and find the microSD card slot.
2. Identify the direction of the microSD card and carefully insert the card into the slot. Push in the card until you hear a clicking sound.

Mount Your Camera

When you finish adding your camera in the Tapo app, you can set it on a table or shelf. You can also mount it on a wall or ceiling with the provided mounting template and screws. Follow the steps below to mount your new camera or follow the setup video at https://www.tp-link.com/support/setup-video /#cloud-cameras.

1. Mark Position
Place the mounting template where you want the camera. For wall mounting, drill two holes through two circles. 2. Mount Base
Affix the camera base using the screws.
For wall mounting, insert two anchors into the holes and use the screws to affix the camera base over the anchors.

3. Secure Camera
Attach the camera on the base and rotate to secure the camera.

How to Reset Your Camera

Follow the steps below to reset your camera via the Reset button.
You can also go to Camera Settings in the Tapo app and tap Remove Device at the bottom to factory reset your camera.

1. Manually rotate the camera downwards to find the Reset button.
2. Press and hold the RESET button to reset the camera.
   • Press and hold for 5s until the LED blinks red slowly: Reset Wi-Fi settings only
   • Press and hold for 10s until the LED blinks red quickly: Reset to factory settings

Authentication

FCC compliance information statement
Product Name: Pan/Tilt Home Security Wi-Fi Camera
Model Number: Tapo C211

Responsible Party:
TP-Link USA Corporation
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following  measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
“To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.”
We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

FCC compliance information statement
Product Name: I.T.E. Power Supply
Model Number: T090060-2B1
Responsible Party:
TP-Link USA Corporation
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com
Issue Date: 2023-07-20
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.
Issue Date: 2023-07-20
CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
OPERATING FREQUENCY (the maximum transmitted power)
2412MHz—2472MHz (20dBm)
EU Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.
The original EU Declaration of Conformity may be found at https://www.tapo.com/en/support/ce/.
RF Exposure Information
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.
The device complies with RF specifications when the device used at 20 cm from your body.
Restricted to indoor use.
UKCA Mark
UK Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017.
The original UK Declaration of Conformity may be found at https://www.tapo.com/support/ukca/.

Korea Warning Statements:

NCC Notice & BSMI Notice

Pan/Tilt Home Security Wi-Fi Camera
Tapo C211
Equipment name
Type designation (Type)

Unit| Restricted substances and its chemical symbols
Lead
(Pb)| Mercury
(Hg)| Cadmium
(Cd)| Hexavalent chromium
(Cr’)| Polybrominated biphenyls
(PBB)| Polybrominated diphenyl ethers
(PBDE)
PCB| 0| 0| 0| 0| 0| 0
| 0| 0| 0| 0| 0| 0
| —| 0| 0| 0| 0| 0
| —| 0| 0| 0| 0| 0
Note 1 : “Exceeding 0.1 wt 0/0” and “exceeding 0.01 wt 0/0” indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition.
Note 2: “0” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence.
Note 3: The “—” indicates that the restricted substance corresponds to the exemption.

Safety Information

• Keep the device away from water, fire, humidity or hot environments.
• Do not use damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended.
• Do not use the device where wireless devices are not allowed.
• Adapter shall be installed near the equipment and shall be easily accessible.
• Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don’t hesitate to contact us.
• For indoor use only.
• Do not disassemble, repair or modify the product.
• Do not use the product if the casing has been broken. Danger of electric shock.
• Never touch the product with wet hands.
• Do not expose to heavy rain or any type of moisture.
• Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
• Observe restrictions on using wireless products in fuel depots, chemical plants or when blasting operations are in progress.
• Do not use liquid to clean the product. Only use a dry cloth.
• Never put metal objects inside the product. If a metal object enters the product turn off the circuit breaker and contact an authorised electrician.
• This product is not intended to be used when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids to determine if they are adequality shielded from external RF (radio frequency) energy.
• Do not use this product in health care facilities. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
• Do not use this product near water for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
• The product should be kept free from excessive smoke, dust or high temperature and vibration.
• This product should not be exposed to direct sunlight
• Do not place heavy objects on top of the product.
• When you leave the product unused for a long time unplug the product from the power outlet.
• This product may interfere with other electronic products such as TV, radios, personal computers, phones or other wireless devices.
• Operating Temperature: 0 °C ~ 40°C (32°F ~ 104°F)

Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.
Explanation of the symbols on the product label
Note: The product label is on the bottom of the product and its power supply. Symbols may vary from products.

Symbol	Explanation

Class II equipment
| Class II equipment with functional earthing
| Alternating current
| DC voltage
| Polarity of output terminals
| Indoor use only
| Dangerous voltage
| Caution, risk of electric shock
| Energy efficiency Marking
| Protective earth
| Earth
| Frame or chassis
| Functional earthing
| Caution, hot surface
| Caution
| Operator’s manual
| Stand-by
| “ON”/”OFF” (push-push)
| Fuse
| Fuse is used in neutral N
| RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.
User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment.
| Caution, avoid listening at high volume levels for long periods
| Disconnection, all power plugs
| Switch of mini-gap construction
| Switch of micro-gap construction (for US version)
Switch of micro-gap / micro-disconnection construction (for other versions except US)
| Switch without contact gap (Semiconductor switching device)

References

• Link: Simple, secure one-click payments
• WiFi Networking Equipment for Home & Business | TP-Link
• Tapo | Smart Devices for Smart Living
• Regulatory Compliance | Tapo
• UKCA | Tapo
• Support Videos | TP-Link

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