SolaX A1-G2 Energy Storage User Guide

August 17, 2024
SOLAX

SolaX A1-G2 Energy Storage

Specifications

  • Manufacturer: SolaX Power Network Technology (Zhejiang) Co., Ltd.
  • Warranty: Limited Manufacturer Warranty
  • Warranty Period: Varies by product (see Table 1)
  • Location: United States market

Product Usage Instructions

Product Warranty

This warranty is applicable when the products are purchased from an authorized reseller and installed by a certified installer.

Warranty Terms

Refer to the warranty terms and conditions provided in the manual for detailed information.

Transportation Costs

Transportation costs for replacement units are covered by the warranty within the United States or Canada to the specified destination by the customer, unless otherwise agreed upon.

Warranty Period

The warranty period varies depending on the product. Refer to Table 1 for specific details on each product’s warranty duration.

FAQ

Q: How do I register a warranty claim?

A: To register a warranty claim, please contact SolaX customer service at +86 0571 56260011 or email sales@solaxpower.com with your product details and purchase information.

Q: What is the process for product repair or replacement?

A: In case of product repair or replacement, the remaining warranty period will be transferred to the new product. SolaX will automatically register the replacement, and no new certification will be provided.

ABSTRACT
This document described details of warranty terms and conditions of SolaX brand products which sold and installed in US markets from the date 1st Jan 2024. For any other products that sold or installed before the date, please refer to previous version of warranty documents accordingly.

References

Read User Manual Online (PDF format)

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