HEATSTRIP 1200W Radiant Indoor Heater Instruction Manual

HEATSTRIP 1200W Radiant Indoor Heater Instruction Manual

Product Overview

Why choose Heatstrip electric radiant heaters for your outdoor or hard-to- heat indoor area?
As there is typically constant air movement in an outdoor or open indoor area, many conventional patio heaters rely on convection heating which works by heating the surrounding air. This can be quite impractical for these areas, as this heated air can easily blow away with natural air movement. Radiant-style heaters transfer heat directly to objects through infrared waves. Whilst convection heaters heat the air in between objects, radiant heaters heat the surface of the objects themselves. HEAT STRIP electric radiant heaters are more effective within an outdoor or uninsulated indoor area because they provide targeted warmth directly to the people and objects in their path.

Discrete, stylish heating for undercover outdoor and indoor open areas Using the radiant heating principle, HEAT STRIP can provide effective and energy- efficient comfort heating for undercover outdoor and indoor open areas. HEAT STRIP has successfully enabled many entertainment venues such as restaurants, pubs, and clubs to utilize their outdoor dining areas day and night, through all seasons. Within your workplace or business, HEAT STRIP can provide comfort heating for designated outdoor smoking and leisure areas, as well as for workstation spot heating in factories, warehouses, and showrooms. Within your home, HEAT STRIP can provide comfortable heating for undercover alfresco dining and BBQ area, patios, verandas, courtyards, and balconies.
Subtle, minimalist design

The stylish, slimline black face of the HEAT STRIP does not emit light or glow when in use, blending elegantly into your décor. Ceiling, wall, and umbrella mounting options ensure that your valuable floor and table space is not wasted. There are 3 different series of products within the Heatstrip product category. Each has a different temperature output, making them ideal for different applications. Below is a list of some common applications, to assist with the selection of the most effective and efficient series. This is a general guide only, please refer to the Product Manual for each product, for more information. HEAT STRIP Max (THX models) is an ultra-high temperature heater used for uncovered or open areas with a mounting height of 2.4 m to 3.5m. HEAT STRIP Design (THH models) is a premium high-temperature heater and is primarily used for outdoor rooms where there is 1,2 3, or 4 enclosed sides, with an ideal mounting height of 2.1 m to 2.7m. HEAT STRIP Indoor (THS models) is a medium-intensity heater used for protected indoor applications.

Efficient, cost-effective electric heating
The innovative design of the HEAT STRIP enables comfortable and even heat dispersion from the surface with minimal operating costs.

Design flexibility
Three HEAT STRIP models are available, ensuring the heating requirements of any undercover outdoor or open indoor area is possible. Brackets for direct ceiling or wall/ceiling angled mounting are supplied as standard.  Optional HEAT STRIP accessories include beam or fixed umbrella mount brackets, extension mount brackets,
chain suspension brackets, twin mount brackets, and flush mounting enclosures.

Minimal maintenance
The HEAT STRIP incorporates no internal moving parts ensuring quiet and virtually maintenance-free operation.

Australian made

Designed, engineered, and assembled in Australia the HEAT STRIP. Stylish design— The Heater is a Design Feature! The attractive HEAT STRIP Design comes with a standard black face and anodized alloy rear casing.

Easy to use
The HEAT STRIP is controlled by a simple on/off operation, either when plugged directly into a power point, or hard-wired via a wall mounted on/off switch. The unit takes approximately 15 minutes to heat up to maximum temperature and approximately 30 minutes to cool down, depending upon the ambient temperature. Please don’t forget to turn it off.

Specifications – Europe

Spot Heating Principle
In most outdoor or difficult-to-heat indoor applications, therefore are 2 options when looking at the size and quantity of the heater required. Option 1 is to comfort heat the entire area based on the total dimensions of the space, regarding of whether the entire area is being fully occupied. Option 2 is to spot-heat the high-use areas, such as over outdoor tables, BBQs, lounges, assembly lines or indoor workstations. Often it is more practical and efficient to spot heat in these areas. Spot heating will help to reduce the initial capital cost, as well as the running costs. Spot heating will allow the area to be “zoned”, meaning heating only the areas that are being used, such as tables in a restaurant or outdoor alfresco area. The top table shows a comparison between spot heating over a table or heating an entire area. The bottom table shows the flexibility of using HEAT STRIP to provide a comfortable environment, even when the layout of the area is very unusual.

Radiant Footprint

HEAT STRIP electric heaters produce radiant heat which heats objects rather than the air. Therefore, it is imperative that objects to be heated (ie. people), are within the direct radiant footprint of the heater The diagram to the left shows the radiant footprint HEAT STRIP Design and is an approximate guide based on a fully enclosed, outdoor environment. This diagram shows that the maximum heat output is found directly under the heater, and the temperature decreases as you move away from the heater. It highlights the importance of maintaining recommended mounting heights, and if possible, positioning the heater directly above the area to be heated. Also, the temperature (ie. surface temperature) is the same for all 3 models, regardless of the wattage. However, as the size increases and the length of the unit increases, the radiant footprint will be larger. The below diagrams show the approximate heating area for each model, based on both an indoor and outdoor enclosed environment, with direct overhead mounting. The radiant footprint is reduced in angled, wall-mounted applications.

Selection Guide

Prior to selecting the exact model and quantity required for your application, please ensure the correct range of Heatstrip heaters is being used. Below is an overview of the Heatstrip options.

HEAT STRIP Max (THX models) is an ultra-high temperature heater used for uncovered or open areas with a mounting height of 2.4 m to 3.5m. Also suitable for difficult indoor environments such as showrooms, production lines, warehouses etc.
HEAT STRIP Design (THH models) is a premium high-temperature heater and is primarily used for outdoor rooms where there is 1,2 3 or 4 enclosed sides, with an ideal mounting height of 2.1 m to 2.7m. Ideal for hard-to-heat indoor applications or moist environments where an IP55 rating is required.
HEAT STRIP Indoor (THS models) is a medium-intensity heater used for protected indoor applications, such as sunrooms, school classrooms, halls, gymnasiums etc.
General recommendations for HEAT STRIP Design:

•  Ideal mounting height: 2.1m to 2.7m. Maximum is 3m in a protected outdoor environment.
•  Ideal mounting location: ceiling mounted, directly above area to be heated (eg. above a table)
•  Based on the radiant footprint of the previous page, for a protected outdoor area, a minimum of 500W/m2 is required. For indoor spot heating, a minimum heating capacity of 400W/m2 is recommended.

The below table outlines the coverage of each HEAT STRIP Design model (in m2), based on 3 different scenarios, with direct overhead mounting. For example, for an outdoor area that is protected from prevailing winds by walls, café blinds etc, Model THH1500AEU will cover 3m2, and Model THH2400AEU will cover 4.8m2. For angled wall mounting applications, the coverage can be reduced by up to 40%. The maximum heat projection from the wall is 2m.

MODEL

|

INDOOR PROTECTED (m2)

|

OUTDOOR ENCLOSED (m2)

|

OUTDOOR EXPOSED (m2)

---|---|---|---

THH1500AEU

|

3.75

|

3

|

2.5

THH2400AEU

|

6

|

4.8

|

4

THH3200AEU

|

8

|

6.4

|

5.3

Table Layout
For the majority of outdoor applications, the most effective method is to spot heat a table or similar area. The below diagrams provide an easy selection guide for the approximate model and quantity of heaters required to heat common residential table settings. Selections are based on HEATSTRIP Design being mounted at 2.4m from the floor and door area.

Installation Requirements
The ideal mounting position for the HEATSTRIP. Design is on the ceiling, directly above the area to be heated. If this is not possible, HEATSTRIP. can be mounted on a wall and angled downwards. In this situation, ensure the mounting height is in the range of 2.1m to 2.7m and the table is within 2.5m of the wall.For mounting heights more than 3m, we recommend the use of the optional accessories to 2.3m – 2.7 m. This will increase the effectiveness of your HEATSTRIP. Refer to the Mounting for more information. the footprint of the units to minimize heat build-up behind the units. If the heater is to be mounted on an incline (eg. Vaulted ceiling), ensure the electrical connection is located at the lowest point of the heater.

Installation Location

the below diagrams confirm the minimum recommended clearances.

Mounting Options
The installation of the HEATSTRIP Design is simple and easy with the standard mounting brackets supplied. For other more challenging locations, there are a range of – refer to the below diagrams. The HEATSTRIP Design can be mounted directly to the ceiling, angled downwards on a wall, fitted flush with the ceiling; suspended on chains or poles; attached to beams or poles; mounted end-to-end, or 2 units together. Refer to the following pages for more detailed information on each mounting option.

Standard Mounting Brackets
The HEATSTRIP Design comes with a pair of standard mounting brackets. These adjustable brackets allow direct ceiling or wall mount and come with preset angle options of parallel, 22.5° and 45°.

Flush Mount Enclosure
The Flush Mount Enclosure is an ideal way to neatly install the HEATSTRIP Design into a ceiling. They are available for all HEATSTRIP Design models and are supplied as a one-piece unit for mounting of heaters. Flush mounting can be used with plaster or wood lined or concrete ceiling materials. An ideal mounting height is 2.5m-2.7m, with a maximum ceiling height of 3.0m maximum mounting heights should be strictly followed, otherwise, the performance of the units may be reduced. The facia of the enclosure is manufactured from 316 Stainless Steel and the rear casing is black zinc-coated steel. Please refer to the Installation Manual for more detailed installation information.

Safety
Do not allow any cables, furnishings, flammable materials or other items to come in contact with any surface of the Flush Mount Enclosure. The Flush Mount Enclosure needs to be installed as per the installation instructions paying special attention to the minimum clearances. The heater needs to be mounted on a rigid bracket or fixed.

Maintenance Flush Mount Enclosure
The Flush Mount Enclosure is made from durable materials, however regular care and maintenance of your product will help prolong its life. It is recommended that you wipe down your Flush Mount Enclosure and with a soft cloth gently wipe the surfaces of the Flush Mount Enclosure with a mild detergent to remove the built-up contaminants from the environment. Then with a clean cloth ensure all detergent is removed. All chemicals in the atmosphere including cigarette smoke, pollution etc. will tarnish the surface of the Flush Mount Enclosure. In this case, additional cleaning and maintenance may be required. The cleaning process at least every three months will reduce the amount of build- up and keep it looking as best it can. If the Flush Mount Enclosure is in a corrosive environment eg. salt spray, we recommend that you clean the Flush Mount Enclosure every week.

Before cleanings or inspection activity, the heater must be switched off and cooled down completely. Do not use any abrasive materials or products to clean the Flush Mount Enclosure, this includes solvents, citrus-based cleaners or other harsh cleaning products. When handling the Flush Mount Enclosure, ensure that your hands are clean or that you use clean gloves as grease or dirt can mark the surface of the heater. Do not use high-pressure water to clean Flush Mount Enclosure. It is not recommended to hose down the Flush Mount Enclosure and heater as water may get into the roof cavity.

Flush Mount Enclosure Dimensions

Flush Mount Enclosure Installation Clearance Dimensions
Shown in the diagrams below are the minimum clearance required for the installation of It is imperative that all cables, backing materials, insulation, and other materials are kept clear of the back and the sides of the Flush Mount Enclosure. The clearance dimensions are the same for all building-rated materials.

Installation Instructions
Ensure all minimum clearance requirements are met and the materials used are compliant to your local building codes. Before installing the Flush Mount Enclosure, ensure fully prepared with the hole cut the correct size and securely in place.

MODEL| “D” DISTANCE FROM THE END

TO BRACKET (mm)

---|---
THH1500AEU| 150
THH2400AEU| 370
THH3200AEU| 425

STEP 1: Attach the brackets to the rear of the heater. The dimensions for the spacing of the brackets is listed in the table.

STEP 2 : Screw the Flush Mount Enclosure into the side of the hole. NOTE: screws are not included.
STEP 3: If there is no roof access, connect the heater to the power source, and ensure the power is OFF.
STEP 4 : Lift the heater into the Flush Mount Enclosure ensuring the brackets are to the side of the mounts
STEP 5: Push the heater to the left ensuring the brackets engage in the mounts. It will then drop in. Shake the heater to ensure that it is securely mounted.

Pole / Beam Mounting Kit

The optional Pole/Beam mounting bracket kit can be used to mount HEATSTRIP Design onto wooden beams, rafters, poles, umbrellas struts etc.

Minimum pole diameter 20mm. Maximum pole diameter 70mm. This mounting option is suitable for umbrella struts. The beam/pole can be placed directly on top of the mounting bracket. No clearance is required from the top bracket to the bottom of beam/pole.

PART No| PACKAGED DIMENSIONS (mm)| WEIGHT

(kg)

| MATERIALS
---|---|---|---
THHAC-001| 150 x 150 x 50| 0.5| 316 SS

The optional Twin Mount bracket allows for two (2) units of HEATSTRIP Design to be mounted side-by-side, either in parallel or angled as per the diagram on the right. This is ideal for applications when a wider heat coverage is required, or when there is mounting restrictions/limitations
(such as running between 2 rows of tables etc.)
The Twin Mount bracket can also be used with the Extension Mount bracket and Pole Kit, to lower the units from a high ceiling.

PART No| PACKAGED DIMENSIONS (mm)| WEIGHT

(kg)

| MATERIALS
---|---|---|---
THHAC-016| 300 x 50 x 50| 0.25| 316 SS

End to End Mounting Bracket
The end-to-end bracket allows multiple units to be joined in a straight line for maximum heat performance and aesthetic appeal. This is ideal for applications such as constant heat coverage is required. The bracket allows for a 50mm gap between units and an opening for the power connection. As per the diagram below, units should be mounted with the power leads together.
The end-to-end bracket can be used with either the standard ceiling/wall mount bracket or the extension bracket & pole kit.

PART No| PACKAGED DIMENSIONS (mm)| WEIGHT

(kg)

| MATERIALS
---|---|---|---
THHAC-017| 300 x 150 x 50| 0.5| 316 SS

Suspension Mount Bracket
The Suspension Mount bracket provides a cheap, easy and effective option for lowering the HEATSTRIP Design from high ceilings. If the ceiling height is more than 3.0m is an enclosed outdoor environment or 2.7m in an exposed site, it is recommended to lower the heaters to an ideal mounting height of 2.3m—2.7m.There can be multiple chain/wire arrangement diagram.

SUITABLE FOR

MODELS

| PART No| PACKAGED

DIMENSIONS (mm)

| WEIGHT (kg)| MATERIALS
---|---|---|---|---
THH1500AEU| THHAC-002| 700 x 150 x 50| 1| 316 SS
THH2400AEU THH3200AEU| THHAC-003| 1200 x 120 x 50| 2| 316 SS

Extension Mount Bracket
The Extension Mount bracket allows HEATSTRIP Design units to be lowered from high ceilings, using rigid connections. The brackets are for use with 25mm x 25mm x 1mm tube (SHS), and can be supplied as brackets only for customizing the length of the drop on-site; or supplied as a complete kit with brackets, pre-cut poles and connections. The standard length options as part of the kit are 150mm, 300mm, 600mm and 1200mm. The kits include all brackets, poles and screws necessary for connection to the heaters, however, it does not include screws for attachment to the ceiling.

PART No| PACKAGED DIMENSIONS (mm)| WEIGHT

(kg)

| MATERIALS| NOTES
---|---|---|---|---
THHAC-004| 150 x 150 x 50| 1| 316 SS| Brackets only

(for use with 25x25x1mm tube)

THHAC-005| 300 x 150 x 50| 2| 316 SS| Kit includes 2x300mm extension pole, screws and brackets
THHAC-006| 600 x 150 x 50| 2| 316 SS| Kit includes 2x600mm extension pole, screws and brackets
THHAC-007| 900 x 150 x 50| 2.5| 316 SS| Kit includes 2x900mm extension pole, screws and brackets
THHAC-008| 1200 x 150 x 50| 3| 316 SS| Kit includes 2x1200mm extension pole, screws and brackets

Wall Controller with Remote Control

This controller is a custom-designed and manufactured controller for HEATSTRIP. It has been designed for ease of use to ensure the economic running costs of your heater. It provides a timer for automatic heater operation. The timer function has four settings. It can turn the heater on for 1 hour, 2 hours, 4 hours or constantly on. The timer can be operated where it is installed or via the remote control unit. It has pre-set timing for 1 hour, 2 hours or hours or continuously, allowing the heater to operate continuously.The remote control has a range of 10 meters and must be within line of sight of the wall switch.

Controlling multiple units
It is possible to use one wall controller to control multiple heaters up to 16 Amps load. The wall controller is rated at 16 Amps and 220-240 volts. For the larger current draw, it is recommended that you talk to your electrician who can use a relay to connect more units.

Mounting
The TT-MTR is designed to fit into a standard European wall gang box. It will just as easily fit into a plaster wall. Your electrician can install this device.
The controller needs to be installed according to your local wiring guidelines.

Operation
Press “ON/OFF” button to turn the power on and off. Press the “TIMER” button to set timer to 1, 2, 4 hours of operation. The timer indicator light will show which time setting is selected. The timer will start the heater and automatically turn it off at the preselected time.

Safety
The TT-MTR controller must be installed in a dry location. It is not suitable for installation where rain or water could affect the unit..

Ensure the connections are properly connected
This appliance is not intended for use by persons (including children) with reduced physical, sensory or intellectual capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure they do not play with the appliance.

Maintenance
The TT-MTR Controller is made from durable materials, however regular care and maintenance of your controller will help prolong the life of the product. It is recommended that you dust the controller to keep the surface clean. The cleaning process at least every three months will reduce the amount of build- up and keep it looking as best it can. Do not use any abrasive materials or products to clean the controller, this includes solvents, citrus-based cleaners or other harsh cleaning products. Do not use water or a damp cloth to clean the controller. When handling the controller, ensure that your hands are clean or that you use clean gloves as grease or dirt can mark the surface of the controller.

MODEL| MAXIMUM VOLTAGE (Volts)| MAXIMUM CURRENT (Amps)| PACKAGED DIMENSIONS (mm)| WEIGHT (kg)
---|---|---|---|---
TT-MTR| 220—240| 16| 80 x 80 x 42| 0.5

WALL CONTROLLER INSTALLATION GUIDE

Safety

HEATSTRIP Design has an IP rating of 55. This means it is safe for water ingress from all directions. The HEATSTRIP can be safely hosed down. HEATSTRIP has undergone extensive testing both in laboratory conditions; in Thermofilm’s manufacturing facility in Melbourne and in field trials in Australia and overseas. It has been this testing that gives high-quality products. Independent laboratory testing has confirmed Thermofilm’s full compliance with Australian and other International Standards. This includes CE, AS/ANZ, UL/CSE The heater comes in both plug (1500W, 2400W) and hardwired (3200W) versions. In both cases the fixed wiring must be installed by a licensed electrician in accordance with the relevant wiring regulations. HEATSTRIP is Class 1 equipment and must be earthed.

In operation, this heater is VERY HOT— do not touch any part of the heater while it is turned on. Do not touch any part until 30 minutes after it is turned off.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or intellectual capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should be supervised to ensure they do not play with the appliance.

Do not allow any cables, furnishings, flammable materials or other items come in contact with any surface of the heater. If installed in wet areas, the heater switches or controls must be located so that they cannot be touched by persons in the bath or shower. The heater needs to be installed as per the installation instructions paying special attention to the minimum clearances. The heater needs to be mounted on a rigid bracket or fixing. The heater must not be mounted immediately below or in front of a socket outlet. In case of a heater fault or damaged supply lead, the appliance should be returned to the point of purchase for return to Cook & Heat B.V. for repair.

Maintenance
The HEATSTRIP Design is made from durable materials, however regular care and maintenance of your heater will help prolong its life of the heater. It is recommended that you hose down the heater and with a soft bristle brush, gently wipe the surfaces of the heater with a mild detergent to remove the built-up contaminants from the environment. Then rinse all detergent off the heater. All chemicals in the atmosphere including cigarette smoke, pollution etc. will tarnish the surface of the heater. In this case, additional cleaning and maintenance may be required. The cleaning process undertaken at least every three months will reduce the amount of build-up and keep it looking as best it can. If the heater is in a corrosive environment eg. salt spray, we recommend that you clean your heater with a light spray of fresh water every week. After cleaning, turn the heater on for 20 minutes to dry any water residue and prevent water staining. Before cleaning or inspection activity, the heater must be switched off and cooled down completely. Do not use any abrasive materials or products to clean the heater, this includes solvents, citrus-based cleaners or other harsh cleaning products. When handling the heater, ensure that your hands are clean or that you use clean gloves as grease or dirt can mark the surface of the heater. Do not use high-pressure water to clean heaters, light water spray only.

Warranty Terms & Conditions

The below Warranty Terms and Conditions apply for international warranty only. Cook & Heat B.V. warrants to the original owner that HEATSTRIP Design workmanship for a period of 24 months from the date of purchase in accordance with conditions. Provision of this warranty is subject to:

•  The HEATSTRIP product must be installed in accordance with the Installation Instructions and relevant electrical standards and codes.
•  The HEATSTRIP product must be maintained and cleaned according to the instructions detailed in the Installation Manual.
•  There is no warranty expressed or implied with regard to capacity requirements. The selection of the unit or units depends entirely upon the system design and capacities as determined by the purchaser.
•  The customer has not repaired, opened or altered the product in any unauthorized manner.
•  This warranty excludes damage to the product or components arising from circumstances outside the control of Cook & Heat B.V., including, but not limited to, where the product is not used for the intended purpose; where the product has been rectified in any way; incorrect installation; incorrect power supply; damage caused during delivery; misapplication, misuse, abuse, vandalism, lack of maintenance or accident.
•  Cook & Heat’s obligations under this warranty are limited to repair or replacement at Cook & Heat B.V. of any components of the product which Cook & Heat B.V. identifies to its satisfaction to be defective.
•  Transportation charges involved in the return of the product to Cook & Heat B.V. is the sole responsibility of the customer.
•  All products are inspected and tested before despatch and are at the risk of the purchaser after the shipment from Cook & Heat B.V., if not delivered by Cook & Heat B.V. to the destination.
•  Discoloration of the surface may occur after a period of time, this does not constitute a warrantable event.
•  Twisting and bending of the heaters may occur, this does not constitute a warrantable event.
•  No products or components will be supplied in advance of an examination of the faulty product or components by Cook & Heat B.V. or an authorized representative of Cook & Heat B.V.
•  Cook & Heat B.V. does not participate in any site-related costs or labor expenses incidental to the replacement of parts, repairing, removing, installing, servicing, transportation or handling of parts to complete products, and assumes no liability on parts repaired or replaced without written authorization. Cook & Heat B.V. shall not be liable for any default or delay in the performance of its warranty obligations caused by any circumstances beyond its control, including, but not limited to, judicial or government restrictions, strikes, fires, floods, abnormal weather conditions, or delayed supply of components.

Should products be determined as damaged on arrival, immediately notify the transport company of the condition and have them noted on the freight documents? If damage is discovered after unpacking, demand immediate inspection by the transportation company and insist that a record of the damage is made on the freight documentation.
The customer warrants using the product in accordance with:

•  Any instructions provided to it by Cook & Heat B.V. from time to time.
•  All government and local regulations, including but not limited to all relevant electrical, and environmental laws and regulations governing the installation, storage, use, handling, and maintenance of the goods.
•  All necessary and appropriate precautions and safety measures relating to the installation, storage, use, handling and maintenance of goods.

DISTRIBUTOR DETAILS FOR EUROPE & UNITED KINGDOM
Distributed by: Cook & Heat B.V. www.heatstrip.eu

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>