Hidoes HD-BF1 Electric Bike User Manual

August 14, 2024
Hidoes

HD-BF1
ELECTRIC BIKE
USER MANUAL

HD-BF1 Electric Bike

PLEASE READ THE INSTRUCTIONS CAREFULLY BEFORE RIDING
Scan QR Code Or Enter URL for Online Installation
Video https://www.youtube.com/watch?v=VfA5kk6aYGY

Read This Manual Before Using

Why Is It Necessary To Read This Manual Before Operating?

  1. This manual was written to help you understand the proper use and maintenance of the Hidoes line of Electric electric bike.
  2. It is important to understand the functions and features of the new Hidoes before operating it as it will allow you to enjoy it from every ride.

Disclaimer &Warning

During the cycling process, comprehensive safety measures should be taken, and risk awareness and good judgment should be maintained at all times to avoid injuries as much as possible.

  • The responsibility for Hidoes maintenance is yours! Proper and frequent maintenance will reduce risks of injuries.
  • Please wear a helmet, protective gear, and other safety measures when riding.
  • Always follow local laws and regulations.
  • Do not perform stunts, spins or jumps; if you insist on doing these dangerous actions, please take full protective measures.

Product &Component Display

01:Brake
02:Handle
03:Meter
04:Fixed fastener
05:Riser folding clip
06:Headlights| 07:Front fender
08:Front fork
09:Disc brake plate
10:Front wheel
11:Key hole
12:Battery box| 13:Pedal
14:Chain
15:Seat stool
16:Reflector
17:Rear wheel seat
18:Tail lights| 19:Rear wheel fender
20:Rear wheel
21:Rear wheel brake
22:Motor
23:Disc brake plate
24:Kickstand
---|---|---|---

01:Brake lever
02:Bell
03:Acceleration control gear
04:Lamp Button
05:Reduction control gear/assisted model| 06:Settings
07:Power on button
08:Battery level
09:Speed
10.Gear| 11:Total mileage
12:Transmission gear
13:Brake lever
14:Throttle
---|---|---

Product Parameters

Model HD-BF1 Tire Size 20 inch(20″ x 4.0″ Fat Tire)
Battery 48V/13Ah Tyre Type Off-road Air tires
Power 750 Charging time 5~7 hours
Display Screen Black and white LCD display Frame Material Aluminum alloy
Max Speed 25-40KM/H Net Weight 30.6KG
Range 25-35KM Gross Weight 39.6KG
Max Load 150KG Package Size 1503275CM
Break Front and rear disc brake
Light Front LED headlights and tail lights
Adapter Input 100-240 V~50/60Hz 2.5A, Output 54.6 V 2.0A

Maximum load and speed may vary depending on the rider’s weight, riding style,temperature and terrain.

Products &Accessories

SERIAL NUMBER ITEM QUANTITY
1 Charger 1
2 Toolkit 1
3 Instructions 1
4 Lock 1

Product Installation

  1. Remove the electric bike from the packaging box
  2. Align the foot brace and screw with the hole
  3. Use tools to tighten screws
  4. The foot brace is in place
  5. Erect the riser in the direction shown
  6. Lock the riser latch
  7. Lift the frame and align the front fork with the bearing screws on the front wheel
  8. Attach the nut to the bearing and tighten the nut
  9. Install the nut on the other side to the bearing and tighten the nut
  10. Align the front fender with the hole on the front fork
  11. Use a tool to tighten the screws to secure the front fender and headlight into the middle of the front fork
  12. Connect the wiring to the headlights
  13. Align “→” on the headlights cable connector to connect the headlights cable
  14. Screw the retaining brackets on both sides of the fender
  15. Remove the internal screws
  16. Align the button interface with the handlebar tube
  17. Install the screws
  18. Adjust the Angle of the button,and the button is assembled
  19. Align instrument interface with handlebar tube
  20. Install the screws
  21. Align “→” on the meter cable connector to connect the meter cable
  22. Insert the seat tube, adjust it to a proper height
  23. Lock the quick release handle in the direction
  24. Each pedal comes with an “L” sticker or “R” sticker that identifies it as the left or right pedal
  25. By turning the right pedal clockwise and the left pedal counterclockwise with your hand,Use tools to tighten pedal screws
  26. Hold down the power button for 3-5 seconds
  27. Enter the default boot password 0000
  28. When the instrument display lights up, it is successfully turned on
  29. Turn the half handle on the right hand side to start the e-bike
  30. Press the taillight switch button with your finger
  31. The tail light is on
  32. Assembly completed

Product Folding

  1. Find the safety clip on the vertical
  2. Open the retaining clip on the vertical rod and release the safety lock
  3. Folding riserit
  4. Open the retaining buckle of the seat tube
  5. Take out seat
  6. Hold the safety switch
  7. Open the safety lock
  8. You can fold the frame down the middle
  9. Press the foot pedal inward with your fingers
  10. Fold the two pedals
  11. Folding

Power On & Unlock

Long press to power on/off the display. If you do not use the electric bike for more than 10 minutes, the meter will automatically shut down.
When the display is powered on, it will show the Current Speed (km/h) and Odometer (km) by default. Short press to switch between Odometer (km), Trip Odometer(km), Maximum Speed (km/h), and Average Speed (km/h).
In the startup state, the ebike is in the state of no speed,long press and hold , the ebike enters the walk boost mode,The instrument interface gear is then switched to P mode.Press again to make the turn off boost mode.The electric bike is in operation,long press  , enter self-propelled cruise mode.In the automatic cruise state, pinch the brake handle or change the gear, and automatically exit the cruise mode.
The walk boost mode can only be used when pushing the electric bicycle, please do not use it while riding.
Press the to make the controller turn on the lights.Press again to make the controller turn off the lights.
Press / to switch gears of the electric bicycle, thus changing the motor output power.
After unlocking, please wear a helmet and protective gear before cycling, and ensure that all functions of the electric bike are normal before starting your cycling.
After cycling, please press and hold the power button on the instrument panel to turn off the power.The default password is 0000, which can be set through the Settings menu P18.If you forget the password, enter 9999 to force the system to start.

Safe DrivingWarning

Certain countries of regions require safety devices or gear. It is your responsibility to know the state laws and follow them. However, we strongly recommend safety gear to be donned before operating the device.

TIRE AIR PRESSURE: THE TIRE IS PRESSURIZED TO THE STANDARD VALUE ON THE TIRE
SAFETY GEAR
Helmet: Most common and serious injuries from riding are head injuries. This can be prevented by donning a helmet.
You must wear a helmet when riding the Hidoes electric bike. The helmet must be warn according to their instruction.
Wear a good. properly fitted helmet and other protective gear to reduce the severity of injuries in the event of an accident.
Lower your risk of getting critical head injuries by 85% with a helmet.
Lower your risk of getting elbow injuries by 82% with elbow pads.
Lower your risk of getting knee injuries by 32% with knee pod5.
SAFETY FIRST
If you are uncertain about any part of his manual, please bring your Hidoes and this manual to a local bike shop for professional inspection,assembly and instructions.
To keep yourself safe and to prolong the lifespan of your Hidoes, it is extremely important that you follow the safety guidelines in this manual.
Before you ride your Hidoes for the first time, be 100% sure that it ha been assembled correctly. The step-By-step instructions for the assembly are included in this manual. If you are unsure about the assembled product, please bring it to your nearest bike shop.
Make sure that the following parts are installed correctly and tightened securely: pedals, saddle height, handlebar (both rotation and height) and wheels.
Ensure that all safety latches, including quick releases and rings, are locked firmly in place.
Ensure all screws and bolts (including those in the front/rear wheels, saddle and brake rotors) are tightened properly. There may be specific instructions given when it comes to securing certain parts of the bike, e.g., you may have to use a torque wrench for  safety reasons. Check your brakes before every ride. Exercise extra caution when riding in wet or icy conditions.
The tyres must always be in flated to the correct pressure (as speci fied on the tyre sidewall) before every ride. Riding the bicycle with either too low or too high pressures will affect bicycle performance, may affect effective electrical assistance range, and may  render the bicycle as dangerous. Use an accurate pressure gauge when checking pressures.
Please observe all traffic regulations and other applicable laws, including any laws on lighting.
Do not drink and ride. Alcohol, in any amount, can impair your judgment and increase your risk of getting into an accident., Riding at night or in bad weather can be dangerous.
Do not lend your Hidoes to someone who is unfamiliar with operating the bike. If you do choose to lend your Hidoes to anyone, make sure that they read and understand the instructions in this manual.
WHEN WAITING AT THE TRAFFIC JUNCTION,ADJUST THE SPEED MODE TO 0 OR HOLD THE BRAKE SO THAT YOU DO NOT START THE E-BIKE IYOU STEP ON THE PEDAL ACCIDENTALLY.
Do not perform any kind of maintenance while the E-Bike is turned on or charging.
Before each ride, check whether the quick-release screws are loose and whether the brakes are working. Check the handlebars and screws once a week and charge the bike at least once every three months. Check the tires and wheels and that it is not showing signs of wear and tear.

Battery & Charging

BATTERY

  • Do not charge indoors.
  • Do not turn on and operate the electric bike while charging.
  • Keep the battery away from children, pets or direct heat.
  • Do not expose the battery to high temperature and pressure.
  • Please use the charger included with the electric bike for charging.
  • Please do not throw away batteries at will to avoid polluting the environment.
  • Do not store the electric bike over a long period of time with an almost empty battery.
  • From time to time, discharge the battery by riding. Have the battery recharge again and make sure to not leave battery fully empty.

Do not charge if the electric bike has the following conditions occur:

  • The battery leaks.
  • The battery is damaged.
  • The battery heats up or is deformed.
  • The bottom or overall of the deck overheats.

The use, storage or charging of the battery outside specified limits may result in the annulment of the warranty, battery damage and an effective battery charging.
First Charge
It is important to fully charge the battery before your first use of the electric bike.
Your electric bike’s battery comes with these built-in features:

  1. Balanced charging protection: During charging, the battery automatically balances the voltage among the internal cells to protect each cell.
  2. Over-charging protection: The battery stops charging automatically when full to protect against damage.
  3. Over current protection: The battery automatically stops charging if the voltage is higher than prescribed voltage to protect the battery.
  4. Over discharging protection: The battery automatically stops discharging when its voltage drops below Under voltage value to protect the battery.
  5. 0Short-circuit protection: the battery automatically stops output in the case of a short-circuit.

How to charge

  1. Do not charge indoors.
  2. Ensure that electric bike is TURNED OFF. Connect external power charger to electric bike.
  3. Connect charger to electrical outlet, then turn on the power of electrical outlet.
  4.  Do not charge the batteries in temperatures below 41F/5°C or above 104F/40°C. The battery may stop the charging process.
  5. The charger lights up RED- The battery is charging. The charger lights up GREEN – The battery is fully charged.
  6. After the battery is fully charged, please unplug the charger in time.

Battery Maintenance
Do not store the battery in a location that exceeds the temperature range of 20℃-25℃/68F-77F. Do not pierce the battery. Refer to local laws and regulations on battery recycling and/or disposal.
If maintained properly, a battery can continue to perform at optimal levels well even powering your bike for many miles. Charge the battery after each ride to prevent the battery from draining completely. To ensure optimal performance and prolonged battery life, use the battery at room temperature(70F /22℃). Using the battery at temperatures below 41F/5°C will shorten battery life and affect performance. Expect battery life and performance at -4F/-20C to be half of that at 70F/22C and to improve when the temperature rises.
NOTE:
Generally, a fully charged battery can last for 90 days in standby mode while a low-power battery can last for 30-60 days in standby mode. Remember to charge the battery after each use. Draining the battery may damage it. The electronic components inside the battery log the battery’s charges and discharges. Damage caused by over-discharge or under-discharge is not covered by the limited warranty.
ATTENTION:
Do not attempt to disassemble the battery as it poses a fire hazard.
Do not ride the bike if the ambient temperature exceeds the operating temperature (see Specifications). Excessively low/high temperatures will curtail the bike’s maximum power/torque, potentially leading to slips or falls and resulting in injury or property damage.

Cleaning&Storage&Disposal at End-of-Life

Cleaning
Clean your E-Bike properly to prolong its lifespan and enjoy a smooth riding experience.
Before cleaning the bike, make sure that the power is turned off and the charging cable is unplugged. Otherwise, you may damage the electronic components.. Wipe the E-Bike with a soft, dry microfiber cloth.
Check the wheels for debris. The E-Bike is designed for easy wheel maintenance.
The E-Bike is IPX4 water resistant, which means it is splash-proof. However, do not submerge the E-Bike in water..
Do not let water or any other liquids get into the E-Bike’s electrical parts or battery.
NOTE:
Do not use alcohol, gasoline, acetone, or other corrosive/volatile solvents to clean the bicycle. These substances may damage the bike’s exterior and internal components.

Storage
Here are some tips on how to store your Hidoes E-Bike.
Before storing the bike, charge the battery fully to prevent over-discharge due to lack of use.
Even if you have not been using your E-Bike for more than one month, you should discharge and charge the battery at east once a month.
Cover the E-Bike to keep dust out, Do not store your bike in a dusty environment as this may damage the bike over time.
NOTE:
Store your bicycle in a cool and dry place. Do not keep it outdoors for a prolonged period. Exposure to sunlight and extreme temperatures (hot or cold) will speed up the wear and tear of plastic parts and may reduce battery life.
Disposal at End-of-Life
This product must not be disposed of by incineration, landfilling, or alongside household waste. Improper disposal of the battery may lead to overheating, a fire or an explosion and result in serious injury.
The chemicals inside the battery are chemical pollutants. We recommend that all Hidoes products be disposed of as a whole or through an e-waste recycling center, program, or facility.
Local regulations and laws about the recycling and disposal of lithium-ion batteries and/or products containing them vary according to country, state, and region. Check your local laws and regulations on the proper way to dispose of the battery and/or bike. It is the user’s responsibility to dispose of their property in accordance with local regulations and laws.
For additional information about where you should drop off your batteries and electrical or electronic waste, please contact the relevant local or regional authorities or waste disposal services.

Error Code

Error Code Fault Diagnostic Step Solution
E06 Battery undervoltage 1. Under-charged battery.
2. Motor internal fault. 1. Charge battery Follow battery care procedures.

2. Replace.
E07| Motor Hall failure| Check whether the motor wires are connected properly or whether the colored wires are connected incorrectly.| If there is no problem with each circuit, the motor needs to be replaced.
E08| Accelerator failure| Check if the accelerator is reset.| After the accelerator is reset, if the handlebar
signal is still less than 0.75V, the accelerator needs to be replaced.
E09| Controller failure| Controller failure| Replace controller
E10| Communication fail| The instrument cannot receive the signal from the controller.
Check whether the green line of the controller is connected properly.| Replace Instrument
E11| Communication failure| The controller cannot receive the instrument signal. Check whether the yellow line of the controller is connected properly.| Replace meter

Troubleshooting

Malfunction Possible Cause Possible Solution
Pedal assistance not working 1.Under-charged battery.

2.Battery no longer serviceable.
3.Battery charger faulty.
4.Motor electrics or switches damaged / faulty.| 1.Charge battery. Follow battery care procedures.
2.Have battery checked. Replace if faulty.
3. Have charger checked. Replace if faulty.
4. Seek diagnosis and repair from authorised service centre.
Reduced range and/or speed| 1.Under-charged battery.
2.Battery no longer serviceable.
3.Low tyre pressure.
4. Brakes dragging.
5. Terrain, headwind, etc.| 1.Charge battery. Follow battery care procedures.
2.Have battery checked. Replace if faulty.
3.Inflate to recommended pressure.
4.Adjust.
5.Normal.
Gear change (where applicable)
rough / not changing| 1. Derailleur cables sticking / stretched / damaged.
2. Derailleurs / shifter not correctly set.| 1. Lubricate / adjust / replace cables.
2. Adjust.
Chain slip / jumping off sprockets| 1.Worn sprockets.
2.Stretched chain.
3.Front sprocket loose / out of true.
4.Sprocket teeth bent / broken.
5.Derailleur / shifter not correctly adjusted.| 1.Replace.
2.Replace.
3.Re-true / tighten.
4.Replace.
5.Adjust.
Clicking noises when pedalling| 1. Stiff chain link.
2. Loose pedals / bearings.
3. Loose bottom bracket / bearings.
4.Bent bottom bracket or pedal bolt.
5.Loose pedal arm bolts.| 1.Lubricate chain.
2.Tighten / adjust bearings.
3.Tighten / adjust bearings.
4.Replace.
5.Tighten.
Grinding noise when pedalling| 1.Pedal bearings too tight.
2.Bottom bracket bearings too tight.
3.Rear wheel not straight.
4. Chain too tight.
5. Derailleur dirty.| 1.Adjust.
2.Adjust.
3.Align so chain is straight.
4.Adjust.
5.Clean and lubricate.
Brakes not effective| 1.Pads worn.
2.Pads / discs dirty.
3.Brake cables binding / stretched /damaged. 4.Brakes levers binding.
5.Brakes require adjustment.| 1. Replace.
2. Clean and degrease.
3. Lubricate / adjust / replace cables.
4.Clean pivots.
5.Adjust.
Brakes squeal| 1.Pads / discs dirty.
2.Brakes not centred.Calliper fasteners loose.| 1.Clean and degrease.
2.Centre brakes and adjust.Tighten.
Brakes chatter / vibrate| 1.Brake mounting bolts loose.
2.Brakes out of adjustment.
3.Steering head bearings loose.| 1. Tighten.
2. Centre brakes and adjust.
3.Adjust bearings.
Wheel vibration / wobble| 1.Axle bent or broken.
2.Wheel out of true.
3. Wheel hub bearings loose / not serviceable.
4. Quick-release (if equipped) mechanism loose.| 1.Replace.
2.True wheel.
3. Adjust / replace.
4. Adjust.
Steering not accurate| 1.Wheels not aligned to frame.
2.Steering head loose / binding.
3.Front forks or frame bent.| 1.Align wheels.
2.Adjust.
3.Straighten.
Motor “clicks” / has reduced
power and / or shuts off| 1. Under-charged battery.
2. Motor internal fault.| 1. Charge battery. Follow battery care procedures.
2. Replace.
No power when pedal assistance switched ON| 1. Blown fuse.
2. Loose connectors / wiring damage.
3.Faulty switch.
4.Faulty controller.| 1. Replace.
2. Check connectors / wiring. Replace as required.
3.Replace.
4.Replace.
Pedal assistance OK, but no
display| 1. Loose connectors / wiring damage.
2. Faulty controller.| 1. Check connectors / wiring. Replace as required.
2. Replace.
Display OK, but no pedal assistance| 1.Loose motor connectors / wiring damage.
2.Poor contact at battery terminals.
3.Faulty braking sensor.| 1.Check connectors / wiring. Replace as required.
2.Inspect and clean terminals.
3.Replace.
Bicycle runs at full speed without pedalling| 1.Faulty crank sensor.
2.Faulty throttle.
3.Faulty controller.| 1. Replace.
2. Replace.
3.Replace.
Throttle (if equipped) not returning to neutral position| 1. Grip jamming against throttle.
2. Faulty throttle.| 1. Reposition grip so gap to throttle is 1 to 2mm.
2. Replace.
Pedal assistance operating intermittently or not as expected| 1.Loose connectors / wiring damage.
2.Faulty controller.
3. Faulty crank sensor.
4. Faulty throttle.| 1.Check connectors / wiring. Replace as required.
2.Replace.
Charger shows “full charge” in an unusually short amount of time| 1. Faulty charger.
2. Faulty batteries.| 1. Replace.
2. Replace.

Maintenance Schedule

Component / Condition| Check Before Every Ride| *Check Periodically| Clean / Lubricate| Adjust / Tighten / Replace as Required
---|---|---|---|---
Tyre Pressure| **| | |
Tyre Wear / Damage|
| | |
Brake Adjustment|
| | |
Handlebar Tightness|
| **| |
Controls and Display| | | |
Seat Post Tightness| | | |
Fasteners / Mounting Hardware| | | |
Brake Pads / Shoes| | | |
Brake Cable Wear| | | |
Chain| | | |
Reflectors| | | |
Battery / Charger| | | |
Steering Head Bearings| | | |
Derailleur| | | |
Wheel Spoke Tension| | | |
Wheel Trueness| | | |
Wheel Bearings| | | |
Bottom Bracket (Crank) Bearings| | | |

  • Every 5 to 10 rides depending on ride length and conditions.

After Sales

Dear customer,
Thank you for choosing our product! To ensure that you can install and use our product smoothly, we strongly recommend that you visit our official website to view the related video installation tutorials and after-sales parts replacement videos.
On our official website, you can find detailed video tutorials that guide you on how to correctly install and use our product. In addition, we also provide after-sales parts replacement videos to ensure that you can correctly perform the replacement when needed.
We hope these videos will help you better understand and use our product. If you still have questions or concerns after watching the videos, please feel free to contact our customer service team, and we will be happy to assist you.
Thank you again for your purchase and support!
Wishing you a pleasant user experience!

| |
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https://www.Hidoes.com| https://www.facebook.com/HidoesBike/| https://www.youtube.com/@Hidoes

Limited Warranty

BY USING THIS PRODUCT YOU AGREE TO THIS LIMITED WARRANTY.
PLEASE READ THIS LIMITED WARRANTY CAREFULLY.
To benefit from the limited warranty, the customer is advised to read Hidoes Warranty terms together with the “care and maintenance” sections provided in the user manual. This limited warranty applies to the extent permitted by law and unless restricted or prohibited by law.
Attentions for warranty Faults caused by any of following causes are not within the scope of warranty:

  1. Failed to maintain according to this user manual.
  2. Product damage or defects caused by improper driver operation.
  3. Damage caused by misuse, traffic accident or accidental collision.
  4. Damage caused by riding on abnormal roads or accidental collision.
  5. Damage of the vehicle caused by natural disaster or irresistible force.
  6. Products which have had their serial numbers removed or tampered with.
  7. Defects or malfunctions of the product not notified by customer during the Warranty Period.
  8. Products used for commercial purposes including but not limited to leasing/hiring, use in competitions etc.
  9. Performing high-risk actions such as stunts, spinning, or jumping lead to rapid aging or malfunction of the product.
  10. Expose this product under blazing sun or outdoor for along time,as that will speed up the aging process of the product and cause malfunction.
  11. Defects or damages from improper storage, exposure to moisture or dampness, modifications, connections, repairs (except as carried out by Hidoes or its authorised centres), misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of Hidoes, including damage caused by dropping, blown fuses, liquid entering the interior of the product.

PLEASE ALWAYS KEEP THE BOX FOR ANY POSSIBLE FUTURE AFTER-SALES SHIPMENT

Warranty Card
Dear user, Thanks for using our electric electric bike. Please fill in the form below clearly for sake of better after-sale services.

User| Name|  | Workplace|
Tel|
Add|
Date of Purchase|  | Serial number|
Model|  | VIN|
Invoice Number|  | Battery serial number|

Distributor

| Name|
Contact|
Note

Shenzhen Tianshengle Technology Co., Ltd.
Address: Room 502 ,5th Floor, Building 1, Liuwei Business Center, No.5, Longjing
Community, Yangmei Community, Bantian Street, Longgang District, Shenzhen, China
WhatsApp: +8613612953725
Customer support: support@hidoes.com
Official website: www.Hidoes.com

References

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