BOSCH BSEN-C2 Door/window contact II User Manual

August 9, 2024
Bosch

BOSCH BSEN-C2 Door/window contact II

BOSCH-BSEN-C2-Door-window-contact-II-Product

Product Information

Specifications

  • Model: BSEN-C2
  • Product Name: Bosch Smart Home Door/Window Contact II
  • Detects open doors and windows for improved security and energy efficiency

Product Description
The Bosch Smart Home Door/Window Contact II is designed to detect open doors and windows to enhance security and energy efficiency.

Safety Instructions

  • Before installing or commissioning the device, read the complete user manual to ensure proper use and comply with warranty conditions. Keep the manual throughout the device’s service life.
  • Ensure correct battery polarity and only use batteries of the same type. Remove drained batteries if not in use for an extended period to prevent leakage.
  • Keep small batteries away from children to prevent swallowing hazards. The device is not a toy; keep packaging materials away from children.
  • The device may be used by children over 8 years old or persons with reduced capacities under supervision or after receiving proper instructions.
  • Do not modify the device without authorization for safety and approval reasons (CE/UKCA).

Product Usage Instructions

  • Start-up
    Follow the installation instructions provided in the user manual to set up the Door/Window Contact II.

  • Manually Triggering Individual Automations
    You can manually trigger specific automation related to the device by following the instructions in the user manual.

  • Break Function: Temporarily Ignore Sensor Status
    The break function allows you to temporarily ignore the sensor status. Refer to the manual on how to activate this function.

  • Reset to Factory Settings
    If needed, you can reset the Door/Window Contact II to factory settings. Follow the instructions in the manual for this process.

  • Maintenance and Cleaning
    Regular maintenance and cleaning of the device are important for optimal performance. Refer to the manual for guidelines on maintenance and cleaning procedures.

FAQ

  • Q: Can children use the Door/Window Contact II?
    A: Children over 8 years old can use the device under supervision or after receiving proper instructions on safe usage.

  • Q: How do I reset the device to factory settings?
    A: To reset the Door/Window Contact II to factory settings, follow the instructions provided in the user manual.

Product and  Symbols **** Description

The door/window contact II detects open doors and windows for improved security and energy efficiency.

Description of the symbols

  • Warning!
    Note about hazards

  • Note:
    Additional important information

  • Note about the installation video

Safety instructions

  • Before installing or commissioning the device, please also be sure to read the complete user manual to ensure proper use and to comply with the warranty conditions.
  • Keep the user manual in a safe place throughout the entire service life of the device.
  • Do not charge used batteries or try to reactivate them using heat or other means. Do not short-circuit batteries. Do not expose batteries to strong sunlight. Do not throw batteries into the fire! There is a risk of explosion!
  • Ensure correct polarity when inserting the batteries! Only use batteries of the same type. Drained batteries must be removed from the device immediately. Remove batteries from the device if it is not used for a longer period. Increased risk of leakage!
  • Keep small cells and batteries that could be swallowed out of the reach of children. Swallowing can result in burns, perforation of the soft tissue, and death. Severe burns can occur within 2 hours after swallowing. If a cell or battery is swallowed, seek medical assistance immediately.
  • The device is not a toy! Do not allow children to play with it. Never leave the packaging material lying around unattended. Plastic film and small parts may pose a danger to children.
  • This device may be used by children from 8 years of age and by persons with reduced physical, sensory, or mental capacities, or a lack of experience and knowledge provided these persons are supervised or have been instructed in the safe use of the device, and understand the corresponding risks.
  • When remotely or automatically controlling a device, it is not always possible to guarantee that commands are executed or that the correct device status is displayed in the app and on other Smart Home display devices because of external circumstances. This may lead to material damage and/or personal injury. Therefore, you must ensure to the greatest extent possible that no person is endangered at the time of remote operation or automated control. Please take special care when setting up or adjusting the remote control or when using the automated control and check the desired functionality at regular intervals.
  • For safety and approval reasons (CE/UKCA), the device may not be modified, and/or no changes may be made to the device without authorization.
  • We accept no liability for material damage or personal injury which is caused by improper use or by not observing the safety instructions. In these cases, any guarantee claim becomes void! We accept no liability for consequential damage.
  • Do not use the device if it has damage visible from the outside, for example, to the housing, control elements, or connection sockets, or if it has a malfunction. If in doubt, please contact our service team.
  • Only operate the device indoors and do not expose it to moisture, vibrations, constant sunlight, or other sources of heat, extreme cold tempera-tures, and mechanical stress.
  • Do not open up the device. It does not contain any parts to be maintained by the user. If a fault occurs, have the device checked by a specialist.
  • Please note that the emergency phone number in the app is not auto-matically called if the device detects a hazard. You must always make an emergency call if required!
  • Please note that the device can only warn you via your mobile device if this is switched on and connected to the internet.
  • About the magnet supplied, maintain a minimum distance of 10 cm to 15 cm from a pacemaker. The magnets generate a field that can interfere with the functioning of pacemakers.
  • Only use the device together with original components and recommended products from Bosch partners.

Notes

  • The range within buildings can deviate greatly from the range in open spaces. In addition to the transmitting power and the receiving properties of the receiver, environmental factors such as humidity, as well as the local structural situation, play an important role.
  • The device is only suitable for use in residential environments.
  • The device is only intended for private use.

Product Overview

Item

|

Description

---|---
1| Sensor unit
2| Status LED
3| Operating button
4| Battery compartment
5| Mounting plate
6| Unlocking
7| Magnet

Start-up

Ensure that you have a Bosch Smart Home controller and the Bosch Smart Home app and have successfully configured both. Now start the Bosch Smart Home app and select “Add new device”. Follow the instructions in the app.

Manually triggering individual automation
Pressing the operating button (3) for a short and long period can be configured individually in the app as triggers for automation.

Break function: Temporarily ignore sensor status
Pressing the operating button (3) twice activates the break function. After this is activated, the status of the door/window contact is temporarily ignored by the system for a one-time opening/closing process or for a specific amount of time. This function can be deactivated permanently in the device settings in the app.

The status LED (2) shows the status of the door/window contact using flashing codes.

Signal

| Device status|

Recommended action

---|---|---
Flashes orange| Pairing mode (is active) or device is communicating with the controller| Please wait
Flashes green| Pairing mode (successful) or transfer successful / process confirmed|

Flashes red| Pairing mode (not successful) or process failed| If this is the first pairing attempt, please try again. Otherwise, reset the device to the factory settings and contact the service department if necessary.
Flashes orange after the button is pressed twice| The break function is active| Open and close the door/window 1x to end the status or wait until the device ends the status itself.
Continuously flashes red (every 15 s)| Fault detected (e.g. battery status, wireless connection)| Follow the instructions in the app (message center).

You can also use the explanatory videos and additional information on our website as an additional aid for mounting, installing, starting up, and restoring the factory settings on your Bosch Smart Home door/window contact II: https://www.bosch-smarthome.com/rom/door-window-contact-2.

Resetting to factory settings

You can reset the device to its factory settings as follows:
Remove the battery. While reinserting it, keep the operating button (3) pressed until the status LED (2) flashes orange. Release it briefly and press/hold it again until the LED lights green. If the LEDs light up red during the reset process, remove the battery again and repeat the process. The device then restarts. Please note that it can take a few seconds until the door/window contact is ready for operation again.

  • When resetting to factory settings, the settings and information are only lost from the device and not from the Bosch Smart Home controller.
  • To re-configure the device, first delete it in the device management section of the Bosch Smart Home app and then add it again in the usual pairing process.

Maintenance and cleaning

Removing or changing the battery

  • To remove or replace the battery, activate the unlocking (6) at the mounting plate (5) and then remove the sensor unit (1). Remove the battery. Take care to ensure the correct polarity when replacing it.
  • The device does not require maintenance. Leave any repairs to a specialist. Clean the device with a soft, clean, dry, and lint-free cloth. When cleaning, do not use any cleaning agents containing solvents.

Simplified declaration of conformity

  • Robert Bosch Smart Home GmbH hereby declares that the radio equipment type Bosch Smart Home BSEN-C2 corresponds with the directive 2014/53/EU. The complete text of the EU Declaration of Conformity is available via the following web address: https://eu-doc.bosch.com.
  • Robert Bosch Smart Home GmbH hereby declares that the radio system type BSEN-C2 complies with Regulation 2017. The full text of the declaration of conformity is available at the following internet address: https://gb-doc.bosch.com.

Environmental protection and disposal

  • These symbols mean that this product and the battery or batteries must be disposed of separately from general household waste. As an end user, you are obligated to dispose of the product and the battery or batteries via separate waste collection, for instance by passing it to an official collection point, in line with the relevant national regulations.
  • Please note that used batteries and battery packs that are not enclosed within the old equipment must be separated from the equipment before returning the equipment.
  • For information about the type and chemical system of the battery or bat-teries, as well as about replacing or safely removing them, please see the user manual.
  • By collecting waste separately, you are making a valuable contribution to protecting the environment and human health. This is because, by treating old equipment properly, on one hand, the potentially negative effects associated with the presence of hazardous substances are prevented, and, on the other hand, raw materials are conserved through their recovery.
  • Please also note that the avoidance of waste is an even more valuable contribution to environmental protection. Wherever possible, as well as finding a further use for the device yourself or having it repaired, passing the device to a second user is also an ecologically valuable alternative to disposal.
  • It is also possible to return these to the place you bought the product from, provided the distributor offers a returns service voluntarily or is legally obligated to do so.

Technical Data

Device type designation BSEN-C2
Protection class IP45
Ambient temperature –20 °C … +60 °C
Max. humidity 85% (non-condensing)

Dimensions (W × H × D)
Sensor unit| 22 × 75 × 23 mm
Magnet| 10 × 20 × 3 mm
Weight
Sensor unit| 22 g (without battery)
Magnet| 5 g
Radio protocol| 2.4 – 2.4835 GHz
Radiofrequency band| ZigBee 3.0
Max. transmitting power| 10 mW
Radio range in the open| < 100 m
Software class| A
Receiver category| 2
Batteries| 1 × CR123A
Battery lifespan (typical)| < 5 years

Technical modifications reserved

Open source software
This Bosch Smart Home product uses open-source software. Licence infor-mation for the components used can be found in the attached documents.

Spare parts/accessories

For information on available spare parts or accessories, please visit https://www.bosch-smarthome.com/rom/spareparts.

Service Information

References

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