GERMAN POOL SGV-1528K Mini Multifunctional Steam Grill Oven User Manual

GERMAN POOL SGV-1528K Mini Multifunctional Steam Grill Oven

Product Information

Specifications

• Product Name: Mini Multifunctional Steam Grill Oven
• Model Number: SGV-1528K
• Power Supply: 220-240 V~ 50/60 Hz
• Power Cord Length: 1000mm
• Rated Current: 10A

Product Usage Instructions

Warnings & Safety Precautions
It is crucial to observe the following safety precautions when using the Mini Multifunctional Steam Grill Oven:

• Forbidden:

1. Do not splash water inside the oven cavity when in use or right after cooking.
2. Do not retrofit the wiring unless by a professional repair technician.
3. Do not disassemble or repair the product by yourself.
4. If the power cord is damaged, it must be replaced by authorized service personnel.
5. Keep children away from the product and do not let them operate it.
6. Avoid using the product with a loose power socket or with incorrect power input.
7. Avoid squeezing or clamping the power cord.

• Attention:

1. Ensure the power socket used is rated for 10A or higher and is grounded properly.
2. Always grip the plug when unplugging from the socket to prevent electric shock.
3. Avoid touching the oven door glass when in use.
4. Unplug the product if not in use for an extended period to prevent electrical hazards.

• Warning:

1. Avoid using harsh cleaners on the oven door glass to prevent scratching.
2. Be cautious of the door hinge movement when closing the oven door.
3. Unplug the product before changing the lightbulb inside the oven cavity.
4. Avoid lifting the product by the handle when transporting.

Operation Instructions

Follow these steps for operating the Mini Multifunctional Steam Grill Oven:

1. Make sure the product is placed on a stable surface with proper ventilation.
2. Plug the power cord into a grounded socket with the correct power supply.
3. Select the desired cooking function using the control panel.
4. Preheat the oven if necessary as per the recipe or cooking instructions.
5. Place the food inside the oven and close the door securely.
6. Monitor the cooking process through the oven window and adjust settings if needed.
7. Once cooking is complete, turn off the oven and unplug it from the power source.

Cleaning & Maintenance
To ensure longevity and efficiency, follow these cleaning and maintenance tips:

• Allow the oven to cool down before cleaning.
• Clean the interior and exterior with a damp cloth and mild detergent.
• Remove any food residues or spills promptly to prevent odors or stains.
• Regularly check and clean the oven door seal to maintain proper insulation.

Troubleshooting
If you encounter any issues with the Mini Multifunctional Steam Grill Oven, refer to the troubleshooting section in the user manual or contact customer service for assistance.

Frequently Asked Questions (FAQ)

Q: Can I use this oven for commercial purposes?
A: No, this product is intended for household kitchen use only and is not suitable for commercial applications.

Q: What should I do if the power cord is damaged?|
A: If the power cord is damaged, it must be replaced by authorized service personnel to ensure safety and proper functioning of the oven.

Please read these instructions and warranty information carefully before use and keep them handy for future reference.

Warnings & Safety Precautions

WARNING!
Read all instructions carefully before using this product.

• This product is for domestic indoor use only. If this product is used for any commercial, industrial, rental or other purposes, product warranty will be VOIDED.
• This product is not intended for use by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of this product by an adult responsible for their safety.
• Mind your children and DO NOT let children play with this product.
• Cleaning and user maintenance shall not be made by children without supervision.
• Check the voltage indicated on the rating label before using this product.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid hazards.
• Unplug this product from the power source before cleaning and maintenance.
• Contact German Pool authorized service technician for repair or maintenance of this product.

Observe these following safety precautions when using this product. Failure or negligence in observing these safety precautions could cause fire, electric shock or personal injury.

FORBIDDEN (Absolutely forbidden to do)

1. When this product is in use or right after cooking, the oven cavity is very hot. DO NOT splash water inside the oven cavity to avoid damaging the cavity.
2. DO NOT retrofit the wiring inside the product unless by a professional repair technician from German Pool Customer Service & Repair Centre.
3. DO NOT disassemble or repair this product by yourself.
4. If the power cord is damaged, it must be replaced by German Pool Customer Service & Repair Centre.
5. Make sure children stay safely away from this product. DO NOT let children operate this product.
6. DO NOT use this product with a loose or poorly connected power socket.
7. DO NOT squeeze or clamp the power cord, or put heavy objects on the power cord.
8. DO NOT use any power source other than 220-240 V~ 50/60 Hz.

ATTENTION (Critical areas that require attention)

1. The power cord is 1000mm long. The socket used must have a rated current of 10A or higher and reliably grounded. DO NOT share socket with other appliances.
2. Grip the plug when unplugging the plug from the socket, DO NOT pull on the cord, otherwise it may lead to electric shock, short circuit or fire hazard.
3. When the product is in use, DO NOT touch the oven door glass to avoid scorching.
4. If the product will not be used for a prolonged period of time, it is crucial to unplug the power cord from the socket to prevent potential electrical leakage and fire hazards due to aging of the power cord.
5. When this product is in use or right after cooking, the oven cavity is very hot. DO NOT touch the heating elements or any hot parts with your hand. Direct contact with hot parts or cookware will lead to burns.
6. Be careful when opening the oven door, DO NOT allow steam to come into contact with your body in order to prevent scorching.
7. Before plugging the product into the socket, use dry cloth to remove any dust or lint on the metal pins.
8. DO NOT place food or cookware directly on the bottom of this product. Food or cookware must be placed on a rack or tray.
9. DO NOT use pressurized cleaner or steam cleaner to clean this product, otherwise it may lead to short circuit and fire hazards.
10. Make sure this product is placed at a location with adequate air circulation all around, to avoid the machinery from overheating.
11. This product will produce heat during use, the accessories and cookware will become very hot. Wear oven mittens when retrieving accessories or cookware from the oven cavity.
12. This product must be reliably grounded. DO NOT connect the grounding wire to gas pipes, water pipes, lightning rods, or telephone lines. Poor grounding can lead to electric shock and accidents.
13. This product must be placed on a surface that is capable of supporting sufficient weight; otherwise, it may cause this product to fall, resulting in injury or damage.
14. This product must be installed by a professional technician in order to avoid danger.
15. Vapor from alcohol may cause fire inside the oven cavity. DO NOT cook food with alcohol content.

WARNING (Must strictly comply with instructions for operation)

1. If this product’s door glass is scratched, it may crack or break. DO NOT use glass scraper, harsh or corrosive cleaners or detergents to clean the oven door.
2. When closing the oven door, the hinge on the door will move. Be careful not to catch your fingers on the hinge. Keep your hands away from the hinge.
3. Make sure to unplug this product from the power source before changing the lightbulb inside oven cavity, in order to avoid possible electric shock.
4. When transporting this product, DO NOT lift the product by the handle. Lift this product by its base and handle with care.
5. Children are only allowed to use this product without supervision if they have received sufficient guidance, fully understand the dangers of improper use, and demonstrate adequate cognitive abilities to use this product safely and correctly. DO NOT operate this product through external timers or independent remote control systems.
6. This product is only intended for household kitchen use, and is not suitable for commercial or other usages.

Installation Instructions

This product complies with safety requirements. When using it, please adhere to the following installation instructions. The manufacturer and distributor will not be held responsible for any damages caused by failure to follow the installation instructions.

To Prevent Fire, burns and electric shock, make sure to adhere to the following instructions:

1. This product has a high power consumption and must be plugged into a dedicated power outlet. DO NOT share the same power outlet with other electrical appliances. Ensure that the input voltage specified on the product rating label matches the local voltage.
2. Ensure a secure connection between the plug and the socket. Poor contact can result in overheating of the power cord, affecting the functionality of this product and increasing the risk of product damage or fire hazards.
3. Fixed electrical installation must be carried out by qualified technicians.
4. This product must be used in well-ventilated conditions. DO NOT block this product’s vents in order to prevent overheating. DO NOT place any object on top of this product, and DO NOT insert any metal object (such as needle or wire) inside this product, its crevices or steam vent.
5. This product must be placed in a well-ventilated location away from corrosive gas, fire, high temperature, strong magnetism, steam, humidity, smoke or flammable substance.

Note:
Leave at least 10cm open space between the top of this product and the overhanging wall or cabinet, and leave at least 5cm empty space in the rear and both sides of the product for adequate ventilation.

Product Structure

Accessories

Note:
All accessories are to be washed by hand. DO NOT place in dishwasher.

Operation Instructions

LED Display

Operation Instructions

Operation Instructions

Before Use

Unpack The Product

1. This product has been packaged to protect it against transportation damage. Unpack this product and keep the original packaging carton in a safe place. It will help prevent any damage if the product needs to be transported in the future. You can also use the carton to store this product
2. when it is not in use. In the event that the packaging materials are to be disposed of, please recycle them where possible.
3. Make sure to remove any stickers from the surface of the product and all documentation from inside the oven cavity.

Note:
Unpack and use this product with due care.

Dispose Packaging Safely
Plastic wrapping can be a suffocation hazard for babies and young children, so ensure all packaging materials are out of their reach and disposed of safely. Before you discard any packaging, user must make sure all the parts listed previously have been unpacked. Contact German Pool Customer Service & Repair Centre if anything is missing.

Check The Contents

1. Unwind the power cord to its full length and inspect all parts of the product for visual damage. DO NOT use it if anything appears to be damaged or not working properly. In case of damage, please contact German Pool Customer Service & Repair Centre.
2. Make sure you have read and understood all instructions and warnings in this manual. Refer to the Product Structure section to familiarize yourself with the product and identify all parts. Pay particular attention to the safety instructions.

Clean The Product
Make sure the power cord is unplugged. Before first use, clean all parts of the product that come into contact with food, and thoroughly dry off all parts before use.

Note:
DO NOT immerse this product in water or other liquids.

Set Up The Product

1. Place this product on a flat, level and dry counter. The surface must be heat-resistant and non-flammable.
2. Leave at least 10cm open space between the top of this product and the overhanging wall or cabinet, and leave at least 5cm empty space in the rear and both sides of the product for adequate ventilation.
3. DO NOT place any objects on top of this product, because when this product is in use, its exterior walls may get very hot. Keep children away when this product is in use.

Fill Up The Water Tank
Open the oven door, pull out the water tank horizontally, open the rubber lid and fill to the “MAX” water line with distilled or purified water.

WARNING!
DO NOT fill to above the “MAX” water line.

Using For The First Time

Note:
Before connecting the product to the power source, make sure all accessories, tapes, labels and paperwork have been removed from the product.

Before cooking with this product, follow the steps below to dissipate any odor or excess lubricants inside the product. During the initial heating process, the product may give off a slight odor or smoke, this is due to the elements and components being new. This is a normal phenomenon. Please make sure the room is well-ventilated.

1. Connect product to the power source. Buzzer beeps once, and product enters standby state.
2. Tap Air Fry Key, then rotate turn knob to set temperature to 230°C.
3. Tap Temperature/Time Key to select “adjust time”, rotate turn knob to set time to 15 minutes, then tap On/Off Key to start the product.
4. When heating is completed, buzzer beeps 5 times then product automatically returns to standby state. Unplug product from the power source and let it cool down to room temperature.

WARNING!
This product generates heat during use. DO NOT touch the hot surfaces.

Using The Accessories
he oven cavity has two support guides on each side for placing steam tray, grill pan and grill rack. The best position for the accessory will depend on the size of the food, cooking mode and the desired browning level:

1. When using Air Fry, Bake or Steam mode, it is recommended to place the accessory on the lower support guide.
2. When using Grill mode, it is recommended to use the rotisserie fork or rotisserie basket.
3. DO NOT place food directly on the bottom of the oven cavity.
4. Allow the oven to cool down before retrieving the accessory. Grip the accessory and pull it out carefully to prevent food slipping down the accessory when you pull it out.

Standby State & Sleep State

1. After power is connected, buzzer beeps once and product enters standby state. All control keys light up.
2. In standby state, if product does not receive any commands in 60 seconds, or when you tap and hold On/Off Key for 3 seconds under any circumstance, the product returns to sleep state. On/Off Key will pulsate in breathing light form.
3. Tap and hold On/Off Key for 3 seconds to return to standby state.

Start Cooking

1. In standby state, tap the desired mode key to select corresponding mode. Selected mode key will blink, LED display lights up and Temperature display blinks.
2. If you do not need to adjust temperature and time, press turn knob to start cooking directly.
3. If you wish to adjust temperature and time, rotate turn knob to adjust temperature, then tap Temperature/Time Key to select “adjust time” and rotate turn knob to adjust time.
4. After setting is completed, press turn knob to start cooking.
5. If the mode you select supports Rotisserie function, Rotisserie Key will pulsate in breathing light form. Tap Rotisserie Key to activate or deactivate Rotisserie function.
6. After cooking is competed, LED display shows “End”, buzzer beeps 5 times then product automatically returns to standby state.

Note:

• During cooking, press turn knob or open the oven door to pause cooking; press turn knob again or close oven door to resume cooking.
• During cooking, tap Temperature/Time Key and rotate turn knob to adjust temperature or time. When adjustment is completed, press turn knob again to confirm adjustment and resume cooking.
• During cooking, tap Lighting Key to turn oven lighting on or off.
• To cancel cooking, long-press turn knob for 3 seconds, product will cancel cooking and return to sleep state.

Warning

• Before cooking, make sure the food is not touching the heating elements.
• HOT! Take utmost care when using the product on any setting. Accessible surfaces of the product can get very hot during use. DO NOT touch hot surfaces!
• Make sure to wear oven mitts and use fetch rack when retrieving food from the oven cavity.

Cooking With Timer

1. In standby state, tap the desired mode key to select corresponding mode. Selected mode key will blink, LED display lights up, temperature display blinks.
2. If you wish to adjust temperature and time, rotate turn knob to adjust temperature, then tap Temperature/Time Key to select “adjust time” and rotate turn knob to adjust time.
3. Tap and hold Temperature/Time Key for 3 seconds to enter Timer setting. Lower arrow under Timer Indicator Light will light up constant.
4. Rotate turn knob to set the hour, and press turn knob to confirm, then rotate turn knob to set the minute.
5. After setting is completed, press turn knob and product will start to countdown. LED display shows remaining countdown time.
6. When countdown reaches zero, the product will automatically start to cook.

Cooking With Recipe Function

1. In standby state, tap Recipes Key to select Recipe function. Recipes Key blinks, and LED display shows “P1”.
2. Rotate turn knob to select recipe.
3. If you do not need to adjust temperature and time, press turn knob to start cooking directly.
4. If you wish to adjust temperature and time, rotate turn knob to adjust temperature, then tap Temperature/Time Key to select “adjust time” and rotate turn knob to adjust time.
5. After setting is completed, press turn knob to start cooking.

Code| Recipe| Default Time| Default Temperature| Adjustable Time Range| Adjustable Temperature Range
---|---|---|---|---|---
P01| Sterilize| 30 min| Steam 100°C| 1min-3 hrs| Not adjustable
P02| Auto Clean| 30 min| Steam 100°C| 1min-3 hrs| Not adjustable
P03| Chicken Soup| 1hr 30 min| Steam 110°C| 1min-3 hrs| 90-110°C
P04| Steamed Egg Pudding| 15 min| Steam 100°C| 1-20 min| 90-110°C
P05| Steamed Fish| 15 min| Steam 100°C| 1-50 min| 100-130°C
P06| Steamed Chicken| 35 min| Steam 100°C| 1-50 min| 100-130°C
P07| Steamed Meat| 30 min| Steam 110°C| 1-50 min| 110-130°C
P08| Steamed Seafood| 15 min| Steam 100°C| 1-50 min| 100-130°C
P09| Steamed Scallops with Vermicelli| 15 min| Steam 100°C| 1-20 min| 90-110°C
P10| Steamed Frozen Bun| 10 min| Steam 100°C| 1-20 min| 100-120°C
P11| Steamed Fresh Bun| 18 min| Steam 110°C| 1-30 min| 110-130°C
P12| Steamed Ribs| 25 min| Steam 115°C| 1-35 min| 110-130°C
P13| Steamed Vegetables| 15 min| Steam 100°C| 1-20 min| 90-120°C
P14| Steamed Sweet Potato| 40 min| Steam 115°C| 1-50 min| 90-120°C
P15| Papaya Milk| 23 min| Steam 95°C| 1-35 min| 90-110°C
P16| Warm Milk (Baby formula)| 13 min| Steam 90°C| 1-35 min| 90-110°C
P17| Sake| 8 min| Steam 90°C| 1-35 min| 90-110°C
P18| Honey Wings| 20 min + flip 5 min| Air Fry 180°C| Not adjustable| Not adjustable
P19| Fried Seafood Platter| 20 min| Air Fry180°C| 1-35 min| 180-230°C
P20| Ferment| 8hrs| Ferment 45°C| 1 min -19hr- s59min| 30-70°C
P21| Tender Roast Beef| 20 min| Air Fry 190°C| 1-35 min| 180-220°C
22| Baked Jacket Potato| 40 min| Air Fry 210°C| 1-50 min| 200-230°C
23| Grilled Corn| 25 min| Air Fry 180°C| 1-30 min| 180-220°C
24| Cookie| 20 min| Air Fry 155°C| 1-50 min| 140-190°C
25| Egg Tart| 18 min| Air Fry 170°C| 1-35 min| 170-220°C
26| Roasted Nuts| 20 min| Air Fry 180°C| 1-50 min| 180-220°C
27| Pineapple Bun| 15 min| Steam Grill 150°C| 1-35 min| 150-220°C
28| Chiffon Cake| 40 min| Air Fry 125°C| 1min-3 hrs| 120-160°C
29| Profiterole| 25 min| Air Fry 170°C| 1-30 min| 170-200°C
30| Bagel| 20 min| Air Fry 160°C| 1-30 min| 160-220°C
31| Macaron| 5 min +12 min| 140°C

+120°C

| Not adjustable| Not adjustable
32| Greek Potato Wedges| 18 min| Air Fry 200°C| 1-30 min| 180-220°C
33| Semi-Dried Mackerel| 20 min| Air Fry 180°C| 1min-3 hrs| 90-180°C
34| Toast| 3 min + flip 2 min| Air Fry 200°C| Not adjustable| Not adjustable
35| Beignet| 8 min + flip 4 min| Air Fry 180°C| Not adjustable| Not adjustable
---|---|---|---|---|---
36| Grilled Steak| 15 min| Air Fry 190°C| 1-20 min| 180-220°C
37| Grilled Fish| 10 min + flip 10

min

| Steam Grill 190°C| Not adjustable| Not adjustable
38| Roast Chicken| 30 min +30 min| Air Fry 130°C

+160°C

| Not adjustable| Not adjustable
39| Grilled Seafood| 20 min| Air Fry 180°C| 1-30 min| 180-220°C
40| Braised Pork Belly| Steam 20 min

+Grill 15 min

| Steam 110°C

+Grill 200°C

| Not adjustable| Not adjustable
41| Warm Bread (from refrigerator)| 4 min| Air Fry 180°C| 1-30 min| 180-220°C
42| Warm bread (room temperature)| 3 min| Air Fry 180°C| 1-30 min| 180-220°C
43| Steamed Glutinous Rice| 40 min| Steam 100°C| 40-60 min| Not adjustable

Descale Mode

Regular descaling helps to maintain this product’s performance, prolong its lifespan, and ensure that it operates safely and efficiently. It is recommended to run Descale Mode every 2-4 weeks depending on frequency of use.

1. Fill the water tank with water and descaling agent. You can purchase a descaling agent or use a natural substance like citric acid (ratio of 20g to 1l water).
2. Insert the water tank, tap Descale Key, LED display shows “C01”. Press turn knob to start descaling.
3. Product will pump the descaling solution into the steam generator and will let that stand for approximately 10 minutes to melt scale. After this time, a beep will sound and the product will activate Steam Mode at 100°C for 15 minutes.
4. When Steam Mode is completed, buzzer will beep. Open the oven door and take out the water tank, clean it and refill with fresh clean water, then reinstall the water tank and close the oven door.
5. LED display will show “C02”, and product will activate Steam Mode at 100°C for 15 minutes to clean out the descaling agent.
6. When Steam Mode is completed, LED display will show “End”, buzzer will beep 5 times and product will automatically return to standby state.
7. Open the oven door, take out the water tank, pour off any residual water and wipe dry residual water in the oven cavity.

Cleaning & Maintenance

WARNING!
Before cleaning and maintenance, turn off the product, disconnect from the power source, and wait for the product to completely cool down first.

• DO NOT use steel scourer pad or other hard object to scrub this product, and DO NOT clean the oven door safety lock system.
• DO NOT use harsh cleanser or metal blade to clean the oven door glass. Scratching the door glass may cause the glass to shatter.

Cleaning Exterior Surfaces

• Wipe the product housing clean with a damp cloth and mild detergent. Apply the detergent to the cloth, DO NOT apply directly onto the oven.
• After cleaning, wipe dry thoroughly with a dry cloth.

Cleaning Oven Door & Oven Cavity

• Before cleaning, unplug the product from the power source, wait till the product has cooled down completely, and remove all accessories from the oven cavity.
• To keep the product in good working order, make sure to remove all food residues and grease splatters from interior surfaces on a regular basis. Regular cleaning will also reduce the risk of fire hazards.
• Use a damp cloth or sponge moistened with mild detergent solution to clean the cavity walls and door of the product, then wipe dry thoroughly with a dry cloth.
• DO NOT use harsh abrasives or corrosive products as these could damage the product surface. DO NOT use steel wool pads or other abrasive cleaning products, as abrasive cleaners, scrubbing brushes and chemical cleaners will damage the coating on this product. Pieces can break off and touch electrical parts involving a risk of electric shock.
• If scrubbing is necessary, use a nonabrasive nylon or polyester mesh pad.

Cleaning The Accessories

• All accessories should be handwashed in hot, sudsy water.
• If scrubbing is necessary, use a nylon scouring pad or nylon brush. Rinse and dry the accessories thoroughly after washing.

Storing This Product

• When this product is not in use, disconnect it from the power supply.
• Store this product and accessories safely in its original packing will protect it from dust.
• Store this product in a dry location out of reach of children.
• DO NOT store any material other than the supplied complimentary ovenproof accessories inside this product. DO NOT store paper, cardboard, plastic or similar products inside this product.
• DO NOT place any heavy items on top of this product during storage as this may result in damage of this product.

Troubleshooting

WARNING!

• Before maintenance work, turn off the product and disconnect from power source.
• This product must only be repaired by a professional technician authorized by German Pool; if consumer entrusts personnel not designated by German Pool, or if consumer repairs this product by themself, there may be a risk of personal injury or property loss.

If this product fails to operate, please check the following pointers:

• Is the plug properly plugged in?
• Is the oven door properly closed?
• Is the water tank installed properly?
• Is the thermal cutoff (TCO) tripped or the fuse blown?

Operation Tips
If any of the following 3 conditions are met, the ventilation fan will continue to run for 3 minutes after the product has stopped operating, in order to dissipate residual heat inside the oven cavity.

• Oven has just finished operating.
• Oven has activated any mode.
• Cooking time has ended or the product has been turned off during cooking.

Note:

• It is recommended to let the product operate for at least 5 minutes.
• If the oven door is opened during operation, the machine will pause working immediately; when the oven door is closed again, the machine will resume operation.

Should a problem occur with this product, check if you can solve it following the table below. If problem persists, please contact German Pool Customer Service & Repair Centre. DO NOT disassemble or repair this product yourself.

the power source
Power cord is damaged| Contact German Pool Customer Service & Repair Centre for inspection/repair
Panel display abnormal| Panel is damaged| Contact German Pool Customer Service & Repair Centre for inspection/repair
PCB is damaged
Water or steam leaking from oven door| Door is not closed properly| Close oven door properly
Door’s rubber seal is dam- aged| Contact German Pool Customer Service & Repair Centre for inspection/repair
Air leaking from oven door| Door’s rubber seal is not properly installed| Contact German Pool Customer Service & Repair Centre for inspection/repair
Door hinge is damaged
Oven lamp doesn’t light up| Lamp is damaged| Contact German Pool Customer Service & Repair Centre for inspection/repair
Main control circuit board malfunction
Ventilation fan malfunc- tion| Fan motor is damaged| Contact German Pool Customer Service & Repair Centre for inspection/repair
Main control circuit board malfunction
Key malfunction| control circuit board malfunc- tion| Contact German Pool Customer Service & Repair Centre for inspection/repair
PCB is damaged
Product does not emit steam| Steam hose is bent, blocked or damaged| Contact German Pool Customer Service & Repair Centre for inspection/repair
Steam generator is damaged
Water system is improperly sealed
Error Code E-1| Oven cavity probe tempera- ture too high| Contact German Pool Customer Service & Repair Centre for inspection/repair
---|---|---
Error Code E-2| Evaporator tray probe tem- perature too high| Contact German Pool Customer Service & Repair Centre for inspection/repair
Error Code E-3| Oven has been operating for 5 minutes but there is no change, and cavity tempera- ture is still lower than 35°C| Contact German Pool Customer Service & Repair Centre for inspection/repair
Error Code E-4| Oven has been operating for 5 minutes but there is no change, and evaporator tray temperature is still lower than 35°C| Contact German Pool Customer Service & Repair Centre for inspection/repair
Error Code E-5| Temperature probe open circuit| Contact German Pool Customer Service & Repair Centre for inspection/repair
Error Code E-6| Temperature probe short circuit| Contact German Pool Customer Service & Repair Centre for inspection/repair
Error Code E-7| Communication malfunction| Contact German Pool Customer Service & Repair Centre for inspection/repair

WARNING!
Risk of electric shock:

• DO NOT attempt to repair an appliance which is defective or presumed to be defective, in order to avoid hazards. Only authorized specialists are allowed to carry out repair work of this product.
• Improper repair will void the warranty and subsequent damages will not be recognized.

Technical Specification

• Specification is subject to change without prior notice.
• If there is any inconsistency or ambiguity between the English version and the Chinese version, the Chinese version shall prevail.
• Refer to www.germanpool.com for the most update version of the user manual.

Warranty Terms & Conditions

Under normal operations, the product will gurantee a 1-year full warranty provided by German Pool (effective from the date of purchase).

This warranty is not valid until customer registration information is received by our Service Centre within 10 days of purchase via one of the following means:

1. Visit our VIP App and register online: (Scan the QR Code on the right)
2. Visit our website and register online: www.germanpool.com/warranty
3. Complete the attached Warranty Card and mail it back to our Customer Service Centre.

Please fill out the form below. This information and the original purchase invoice will be required for any repairs. Warranty will be invalidated if information provided is found to be inaccurate.

Model No. : SGV-1528K
Serial No. :
Purchased From :
Invoice No. :
Purchase Date :

1. Customer who fails to present original purchase invoice will not be eligible for free warranty service.

2. Customer should always follow the operating instructions.
   This warranty does not apply to:

   • labour costs for on-site installation, check-up, repair, replacement of parts and other transportation costs;
   • damages caused by accidents of any kind (including material transfer and others);
   • operating failures resulting from applying incorrect voltage,improper usage, and unauthorized installations or repairs.

3.  This warranty is invalid if:

   • the purchase invoice is modified by an unauthorized party;
   • the product is used for any commercial or industrial purposes;
   • the product is repaired or modified by unauthorized personnel, or unauthorized parts are installed;
   • the serial number is modified, damaged or removed from the product.

4. German Pool will, at its discretion, repair or replace any defective part.

5. This warranty will be void if there is any transfer of ownership from the original purchaser.

Customer Service & Repair Centre

Hong Kong
Unit B, G/F, Sunshine Kowloon Bay Cargo Centre, 59 Tai Yip Street, Kowloon, Hong Kong
Tel : +852 2773 2888
Fax : +852 2356 9798
Email : repairs@germanpool.com.

Macau
A, 1 Andar, Mei Kui Kuong Cheong Fase 2, No.515 Avenida Do Conselheiro Borja Macau Tel : +853 2875 2699
Fax : +853 2875 2661

This warranty is valid only in Hong Kong and Macau

German Pool (Hong Kong) Limited

© All rights reserved. Copying, reproducing or using the contents of this manual is not allowed without prior authorization from German Pool, violators will be prosecuted.

www.germanpool.com

References

• German Pool

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