GERMAN POOL REF-265 2-Door Built-In Refrigerator User Manual

August 8, 2024
GERMAN POOL

2-Door Built-In Refrigerator
REF-265
USER MANUAL

REF-265 2-Door Built-In Refrigerator

Please read these instructions and warranty information carefully before use and keep them handy for future reference.

http://www.germanpool.com/warranty

Thank you for purchasing one of our appliances.
Please read these notes thoroughly as they have been written to help you obtain the maximum performance from the appliance.
The quality of the appliance is guaranteed as each one of our products is fully tested as it comes off the production line.
Use the appliance and you will see just how much satisfaction you will get.

  • This product complies with current European safety standards governing electrical appliances.
  • It has been subjected to thorough and meticulous testing to assess its safety and reliability.
  • Before using the appliance, read this manual carefully as it will tell you what to do and what not to do.
  • Improper use of the appliance can be dangerous, above all for children.
  • Before connecting the appliance, make sure that the data on the rating plate complies with that of the domestic supply.
  • Do not dispose of the recyclable packing materials in an unauthorised manner.
  • Take them to an appropriate plant for recycling.
  • The electrical safety of this appliance is only guaranteed when it has been connected to a mains sup- ply with an efficient earthing system as provided for by law.
  • This is an important safety requirement and must be complied with.

Standards-warnings and recommendations

In case of doubt, have the mains supply checked by a qualifi ed electrician. As with any other electrical appliance, a few fundamental rules must be observed during use:

  • do not touch the appliance with wet or damp hands or feet.
  • do not pull the power cable to remove the plug from its socket.
  • do not expose the appliance to atmospheric agents.
  • do not allow the appliance to be used by unsupervised children.
  • do not plug-in or unplug the appliance using wet hands. – before carrying
  • out any cleaning or maintenance operation, disconnect the appliance from the mains supply by either unplugging it or switching the mains power supply off at the main switch:
  • in the case of a fault or malfunction, switch off the appliance and do not attempt any repairs.

This appliance is marked as complying with European Directive 2002/96/EC, Waste Electrical and Electronic Equipment (WEEE).
Make sure that the product is disposed of in a correct manner. The user is obliged to contribute towards preventing any negative consequences for health and the environment.
The symbol affixed to the product or accompanying documents signifies that the product must not be treated as normal domestic refuse, but must be delivered to an authorised collection centre to enable the electric and electronic equipment to be recycled. When disposing of the appliance, comply with local waste disposal regulations.

Warning-icon.png WARNING! At the end of the useful life of an appliance that makes use of R 600a refrigeration gas (isobutane) and fl ammable gas in the insulation foam, it must be made safe prior to being transported to the place of disposal. To do this, refer to the retailer or the appropriate local authority.
Warning-icon.png WARNING! When installing the appliance, consideration must be given to the climatic category of the product itself. The climatic category of the appliance is written on the rating plate. The appliance will function correctly within the ambient temperature range in the table for the particular climatic category.
Warning-icon.png WARNING! Make sure that the ventilation openings in the appliance body or built-in units are noobstructed.
Warning-icon.png WARNING! If the appliance is to be left unused for a long period of time, e.g. holidays, it must be unplugged, emptied, cleaned and dried. The door must be left open to prevent the formation of bad smells.
Warning-icon.png WARNING! Do not damage the cooling circuit.

Description of the machine

Upright units are large capacity domestic appliances for freezing, storing and refrigerating any types of food.
The load-bearing STRUCTURE has been fabricated in steel panels which have been treated and electrostatically painted to resist mistreatment and to ensure that its “new” look remains unaltered over time. The INSULATION MATERIALS have been specially selected to ensure that the INTERNAL temperature remains constant and to provide maximum storage space. The internal STORAGE SPACE has been designed to store any type of food thanks to the easily removable shelves.

  1. THERMOSTAT
  2. ADJUSTABLE SHELVES
  3. FRUIT AND VEG BOX WITH REMOVABLE SHELF
  4. DRAWER FOR FREEZING FOOD
  5. FREEZER DRAWERS
  6. CONTAINER SHELF
  7. BOTTLE SHELF
  8. INTERNAL LIGHT
  9. USER MANUAL
  10. ICE TRAY
  11. DOOR OPENING MECHANISM
  12. GASKET

Positioning and installing the appliance

Removing the transport ptotection devices
Check that the appliance is undamaged.
The retailer must be informed of any damage to the appliance within 24 hours of delivery.

  1. Remove the protection from the door gasket.
    The protection is used to protect the gasket during transport.
    The protection must be removed in order to ensure that the door seal functions correctly.
    To remove the protection, lightly pull one end while rotating it outwards.

  2. Remove the glass shelf locking devices.
    These plastic elements prevent the shelves from moving during transport.
    To remove the shelf locking devices, proceed as follows:
    a) Grasp the plastic locking device and rotate it until it comes away from the shelf.
    b) Remove the locking device by pulling it outwards.

Reversing the door opening

  1. Once the appliance has been unpacked, check that the mains voltage is the same as that indicated on the rating plate.
  2. If the door opening direction is as required, go to Point 3.
    Otherwise, reverse the position of the hinges.
    To do this, carefully place the appliance on its back.
    Use spacers to prevent crushing the condenser pipes and damaging the compressor unit.
    2a Remove the lower hinge pin P and the distance spacer D.
    2b Remove the lower door.
    2c Slide off hinge cover H; remove the middle hinge B, then free the upper door.
    2d Remove the upper hinge pin K and fi t it to the opposite side.
    2e Remove the central support L.
    2f Refi t the upper door.

2g Fit hinge C and support L on the left side. (The hinge cover H, must be refitted at the end of installation).
2h Refit the middle support L on the right side.
2i Refit the lower door.
2l Insert pin P and spacer D.
2m Remove the door opening/closing elements S and reassemble them on the opposite side.

When installing the appliance, remember the following:
A Do not install it near to sources of heat such as heaters, radiators, cookers, etc. or in direct sunlight.
B Make sure that during the automatic defrost, any water on the back wall of the compartment runs into the drain channel.
C After the appliance has been placed in its fi nal position, leave it for about an hour before connecting it to the power supply.
D Make sure that the appliance is working properly before placing any food in it.
Warning-icon.png WARNING: DO NOT INSTALL THE APPLIANCE NEAR TO ANY HEAT SOURCES AND LEAVE A GAP OF AT LEAST 5 CM ABOVE IT.
INSTALLATION IN THE TALL UNIT HOUSING
3 The dimensions of the tall unit housing must correspond to those reported in the figure.
3a Insert the appliance in the housing against the side panel adjacent to the opening. Check that the side of the appliance is inset 53 mm in the unit.
3b Adjust the foot until the top panel is not in contact with the unit.
3c Anchor the upper part of the appliance, using the screws supplied, inthe pre-drilled panel over the front fascia. 3d Anchor the centre of the appliance to the wall of the unit using the special brackets.
3e Fix the two bottom feet in the holes in the base of the unit.
3f Where provided, apply the plastic joint gasket.
3g Check that the guides of door opener “A” are positioned opposite the opening, otherwise remove them and replace on the other side.
3h Fix guides “B”, supplied, on the fridge unit door in the fi rst hole to allow the guide to rotate until it engages fridge door opener “A”.
3i Then screw in the other two fi xing screws to fi x opener “B”, such that the guide is blocked and that the door moves together with that of the unit.

Electrical connection

Check that the mains voltage complies with that indicated on the rating plate located on the bottom left of the freezer compartment.
If the mains socket does not have an earth connection or if the plug is not suitable for the mains supply system, refer to a qualified electrician.
Do not use adapters or extension leads, as these may overheat and burn.
Warning-icon.pngWarning: This appliance must be earthed.
If the appliance has been fitted with a non-rewirable plug of the incorrect type for the mains socket, cut off the plug and fit a new one. The removed plug must be thrown away. Inserting an unsuitable plug into a 13 Amp socket is likely to cause an electrical hazard. When a non rewirable plug or rewirable 13 Amp (BS1363) plug is used, it must be fitted with a 15 Amp ASTA approved (BS1362) fuse. If any other type of plug is used it must be wired as follows.
Connect the GREEN & YELLOW wire to the earth terminal marked with the letter “E” or earth symbol, or coloured green or green & yellow.
Connect the BLUE wire to the neutral terminal marked with the letter “N” or coloured black.
Connect the BROWN coloured wire to the live terminal marked with the letter “L” or coloured red.

Using the fridge compartment

CONTROL CONTROL PANEL

  1. BUTTONS:
    – ON / OFF
    – Temperature control
    – SUPER mode activation

  2. GREEN LED MINIMUM POSITION

  3. GREEN LED MEDIUM POSITION

  4. GREEN LED MAXIMUM POSITION

  5. YELLOW LED super MODE

  6. RED LED ALARM FUNCTION (FREEZER)

DESCRIPTION OF THE APPLIANCE
The appliance consists of two cells:

  • A fridge (upper part) for storing fresh food and drinks
  • A freezer (lower part) for long-term storing of frozen products (bottom compartment) and for freez-ing fresh products (top compartment).

BEFORE STARTING THE FRIDGE
When cleaning the internal compartments and accessories, follow the instructions reported in chapter “ Cleaning & Maintainence ”. CONNECTING THE APPLIANCE TO THE MAINS SUPPLY
Check that the mains voltage corresponds to that indicated on the appliance’s rating plate and that the mains socket is equipped with an earth connection.
Warning-icon.pngWARNING! If the appliance is switched off then immediately back on again, the compressor will start to operate after approximately 10 minutes. This is normal.
START-UP AND CONTROL OF REFRIGERATOR COMPARTMENT
On insertion of the plug in the mains socket, if the green led (S2) (minimum position) does not light, this means that the appliance is switched off.
To start up the appliance, press button T1 for at least 0.5 seconds. To interrupt operation, press T1 for at least 4 seconds.
On power-up, operation is indicated by illumination of the green led (S2) (minimum position) . If the freezer compartment is warm, the red led (S6) (alarm) starts to flash, and turns off automatically when the freezer compartment reaches the temperature of -12°C .

Temperature programming and control: different temperatures can be selected, as indicated by the 3 green leds (S2-S3-S4). To change settings, press button (T1); on each click the illuminated led turns off and the next one flashes for 4 seconds according to the sequence S2-S3-S4 – S5. The new setting is saved at the end of the flashing phase. Activation of SUPER mode (S5) is by means of button (T1) after which the yellow led (S5) is permanently lit.
The programmed functions are memorised also in the event of a power failure or when the appliance is disconnected.
Note:

  • The distance between the shelves and the rear internal wall of the refrigerator ensures that air circulates freely.
  • Do not place food in direct contact with the rear wall of the refrigerator compartment.
  • Do not place food that is still warm into the compartments.
  • Keep all liquids in closed containers.

The NO-FROST system guarantees a constant temperature and a more rapid freezing capacity. The humidity-free, forced air circulation tends to dry food up quickly and for this reason we advise keeping all food in closed containers.

Freezer compartment is started up automatically
After start-up the freezer compartment takes approximately three hours to reach the required temperature for storing frozen food.
SUPER mode
Super mode is activated by pressing button (T1) repeatedly until the yellow led S5 illuminates.
SUPER mode stops automatically after approx. 27 hours, but it can be interrupted at any time by pressing T1 as many times as required for the new setting. During SUPER mode, the compressor runs for 65 minutes ON and 25 minutes OFF.
Temperature alarm
The alarm is activated when the internal temperature of the freezer compartment exceeds -12℃ (for example -11℃). On activation, the red led (S6) flashes.
Possible causes:

  • An excessive amount of food has been placed in the freezer (see freezing methods).
  • The door has been left open.
  • There has been a power cut.
  • There is a fault in the appliance.

NOTE:
To optimise the use of space inside the freezer without altering any of its operational characteristics, the
3 upper drawers “A” can be removed, keeping only the bottom drawer.
IMPORTANT

  • Any food showing signs of thawing must not, under any circumstances, be refrozen.
  • Do not store frozen food for longer periods than that recommended.

FREEZER DEFROSTING
The freezer defrosting function is fully automatic and does not require any user intervention.

RECOMMENDATIONS:
NEVER place ice cubes in the mouth or eat ice-lollies that have just been taken out of the freezer, as these can cause ice burns.
DO NOT place sealed containers containing liquids such as soft-drinks or similar in the freezer.
Hot foods and drinks must be allowed to cool before being placed in the freezer.
STORING FROZEN FOOD
It is impossible to accurately predict the effective storage period for frozen food in that this varies considerably according to the nature of the food itself. To be safe, always follow the instructions reported on the packaging of frozen food products.
ICE-CUBE PRODUCTION
Fill the ice-tray 3/4 full with water. Place it in the sliding drawer (where fitted) in the freezer compartment.
GENERAL ADVICE:
Make sure that the packaging is intact and that there are no damp marks or swelling, in that these indi-cate that the frozen product may already have deteriorated.
Any food that has started to thaw out must not under any circumstances be re- frozen.
Do not store frozen foods for longer than the recommended time period.

PACKING FRESH PRODUCTS FOR FREEZING
This freezer has two separate compartments.

  • Upper drawer “A” is used for freezing fresh food.
  • The two lower drawers are reserved exclusively for storing frozen products.

For optimum freezing, activate the quick-freeze function (SUPER) beforehand.
Only freeze prime quality hermetically sealed products to avoid loss of taste or drying out. Apply a label to each pack, indicating the content and date of freezing. The quantity of fresh food that can be frozen in 24 hours is indicated on the appliance’s rating plate (5kg/24h).
Do not place food in the freezer in contact with already frozen products.
This will prevent the food from increasing in temperature. In this respect, it is important to transfer frozen food from compartment “A” to the lower drawers.

Defrosting

If a power cut should occur, try to establish its duration.
If the forecast is less than 12 hours, leave the food in the freezer and keep the door closed.
If the power cut lasts for longer than 12 hours and part of the food starts to thaw out, this should be consumed as soon as possible.

  • Remove the food, wrap it in several layers of newspaper and place it in the fridge or in a cool loca- tion.
  • Remember that an increase in the temperature of the food will greatly reduce its storage life.

Warning-icon.pngWARNING! Do not use any mechanical devices or other artificial methods other that those recommended by the manufacturer for accelerating the defrosting process.
Warning-icon.pngWARNING! Unless otherwise approved by the manufacturer, do not use electrical appliances inside the food storage compartment.

Cleaning & Maintainence

Warning-icon.pngWARNING! Before starting any cleaning, disconnect the appliance from the mains electricity supply.
Warning-icon.pngWARNING! The protections (wire grill, covers) must not be removed by unqualified personnel: do not use the appliance if the protections have been removed. When cleaning the internal plastic parts and the door gasket:
Warning-icon.pngWARNING! Do not use abrasives or detergents of any kind.

  • Use a warm solution of bicarbonate of soda (two spoonfuls in two litres of water).

Cleaning the condenser

  • This should be carried out at least twice a year.
  • Clean using a domestic vacuum cleaner or a brush. A dirty condenser will have a negative effect on the appliance and reduce its performance.

For prolonged absences

  • Empty the compartments.
  • Disconnect the appliance from the mains electricity supply.
  • Clean both the compartments and dry them.
  • Leave the doors open to prevent bad smells or mould from forming.

Cleaning the water drain
When cleaning the condenser, check that the rear drain pipe R is not blocked.

  • Remove drain pipe R from the container V and if necessary clean it.

Power supply cable

  • Periodically inspect the power cable to check its condition.
  • If the cable is damaged, do not use the appliance and do not attempt any repairs. Call a qualified technician to replace the faulty cable.

Troubleshooting

  1. The appliance does not work.
    • Is there a power cut?
    • Is the plug inserted properly in the mains socket?
    • Is the power supply cable damaged?
    • Is the temperature setting correct?

  2. The temperature inside the compartments is not low enough.
    • Do the doors close properly?
    • Is the appliance installed near to a heat source?
    • Is the temperature setting correct?
    • Is the condenser clean?

  3. The temperature inside the fridge compartment is too low.
    • Is the thermostat in the right position?

  4. The appliance is very noisy.
    • Is the appliance in contact with other furniture or objects?
    • Are the pipes on the back touching or vibrating?
    • Is the appliance level?

  5. The alarm warning light N remains switched on
    • Refer to the chapter entitled USE – “FREEZER COMPARTMENT”.

  6. The interior light does not work
    1 Disconnect the appliance from the mains electricity supply.
    2 Remove light bulb cover C.
    3 Check the bulb and replace if necessary (for the bulb rating, refer to the figure).
    4 Replace cover C.

  7. There is water on the floor
    • Is tray V inserted correctly and in contact with the compressor?
    • Is drain pipe R correctly inserted in the tray?

Before contacting the Assistance Service:

  • Check whether it is possible to rectify the problem by referring to the “Troubleshooting” guide.
  • Restart the appliance to check whether the problem has been resolved. If the problem still exists, disconnect the appliance from the mains electricity supply and repeat the operation after one hour.
  • If the appliance is not working properly or not working at all, before calling the Customer Service &  Repair Centre check that:
  • The plug is inserted properly in the mains socket.
  • The mains supply is working.
  • The temperature is set correctly.
  • The doors close properly.
  • The power supply voltage corresponds to that of the appliance (± 6%).
  • If the problem still exists, call the Customer Service & Repair Centre.

Inform the Customer Service & Repair Centre of:

  • The type of malfunction
  • The appliance model
  • The serial number

Warranty Terms & Conditions
Under normal operations, the product will receive a 1-year full warranty provided by German Pool (effective starting from the date of purchase).

  • This warranty is not valid until Customer registration information is received by our Service Centre within 10 days of purchase via one of the following methods:

    1. Visit our website and register online: www.germanpool.com/warranty
    2. Complete all fields on the attached Warranty Card and mail it back to our Customer Service Centre.

Please fill out the form below. This information and the original purchase invoice will be required for any repairs. Warranty will be invalid if information provided is found to be inaccurate.

Model No. : REF-265
Serial No. :………………………………………
Purchased From :……………………………..
Invoice No. :……………………………………..
Purchase Date :………………………………..

  1. Customer who fails to present original purchase invoice will be disqualified for free warranty.

  2. Customer should always follow the operating instructions. This warranty does not apply to:
    – labour costs for on-site installation, check-up, repair, replacement of parts and other transportation costs;
    – damages caused by accidents of any kind (including transport and others);
    – operating failures resulted from incorrect voltage, improper operations and unauthorized installations or repairs.

  3. This warranty is invalid if:
    – purchase invoice is modified by unauthorized party;
    – product is used for any commercial or industrial applications;
    – product is repaired or modified by unauthorized personnel, or unauthorized parts are installed;
    – serial number is modified, damaged or removed from the product.

  4. German Pool will, in its discretion, repair or replace any defective part.

  5. This warranty will be void if there is any transfer of ownership from the original purchaser.

Customer Service & Repair Centre
Hong Kong, China
8/F, China Travel (Cargo), Logistics Centre, 1 Cheong Tung Road
Hung Hom, Kowloon, Hong Kong
Tel : +852 2333 6249 Fax : +852 2356 9798
Email : repairs@germanpool.com
Mainland China
China Customer Service Hotline : +86 400 830 3838
Fax : +86 0757 2336 0284
Email : repairs@germanpool.com.cn
Macau, China
Alameda Dr. Carlos D’Assumpcao No. 263, Edif. China Civil Plaza,
15 Andar, I. Macau
Tel : +853 2875 2699 Fax : +853 2875 2661
Email : repairs@germanpool.com

German Pool (Hong Kong) Limited

Hong Kong, China
Room 113. Newport Centre Phase II. 116 Ma TauKok Road. Tokwawan. Kowloon. Hong Kong.
Tel: +852 2773 2888
Fax:+852 2765 8215| Mainland China
3/F, Takshun Plaza, Nanguo East Road,Shunde, Foshan, Guangdong
Tel:+86 757 2980 8308
Fax:+86 757 2980 8318| Macau, China
Alameda Dr. Carlos D’Assumpcao No. 263, Edif. China Civil Plaza, 15 Andar, I. Macau
Tel:+853 2875 2699
Fax:+853 2875 2661
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© All rights reserved. Copying, reproducing or using the contents of this manual is not allowed without prior authorization from German Pool, violators will be prosecuted.

www.germanpool.com
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