SUNSYNK 16K-SG01LP1 Hybrid Inverter Instruction Manual

August 5, 2024
SUNSYNK

16K-SG01LP1 Hybrid Inverter

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Product Information

Specifications

Product Overview

The SUNSYNK MAX is an advanced solar inverter designed for
efficient energy management.

Product Features

  • Remote control functionality
  • Battery setup and management
  • Generator integration
  • Lithium battery support
  • Grid supply management
  • Fault code diagnostics
  • LED indicators for status monitoring

Basic System Architecture

The system includes an inverter, battery setup, generator
connection, and advanced settings for various power sources.

Technical Specifications

  • Grid Supply Page: 54
  • Paralleling Inverters Advanced Settings: 58

Installation

Proper installation involves selecting a suitable mounting area,
connecting the inverter to batteries, defining port functions, and
setting up solar power generation.

Product Usage Instructions

Safety Instructions

This device should only be used in accordance with the
instructions within this manual and in compliance with local,
regional, and national laws and regulations. Only allow this device
to be installed, operated, maintained, and repaired by other people
who have read and understood this manual. Ensure the manual is
included with this device should it be passed to a third party.

DO NOT allow minors, untrained personnel, or person(s) suffering
from a physical or mental impairment that would affect their
ability to follow this manual, install, maintain or repair this
device.

Any untrained personnel who might get near this device while it
is in operation MUST be informed that it is dangerous and
instructed carefully on how to avoid injury.

FAQs

Q: What should I do if I encounter a fault code on the

display?

A: When you encounter a fault code, refer to the Fault Codes
section of the manual to identify the issue and follow the
recommended troubleshooting steps.

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SUNSYNK MAX

INSTALLER MANUAL
SYNK-16K-SG01LP1

v.15

www.sunsynk.com sales@sunsynk.com customerservices@sunsynk.com

PLEASE RETAIN FOR FUTURE REFERENCE

Table of Contents

SAFETY

3 System Flow Page

35

General Safety Symbols/Safety Signs Safety Instructions Product Disposal

3 Setup Page

36

3 Basic Setup

37

5 Set Time (Clock)

37

5 Set Company Name / Beeper / Auto dim 37

Factory Reset and Lock Code

38

PRODUCT INTRODUCTION
Product Overview Product Size Product Features Basic System Architecture

6 Inverter Remote Control

39

6 Battery Setup Page

39

7 Generator & Battery Page

40

8 Battery Discharge Page

42

9 Setting Up a Lithium Battery

44

Program Charge & Discharge Times

51

TECHNICAL SPECIFICATIONS

10 Grid Supply Page

54

Paralleling Inverters Advanced Settings 58

INSTALLATION
Parts List Selecting the Mounting Area Mounting the Inverter Battery Connection Function Port Definition

12

Connecting the DRM’s Advanced Function Setup

61 62

12 Solar Power Generated

62

13 Grid Power

63

14 Advanced Settings for Wind Turbines

64

15 Advanced Settings for Auxiliary Load

65

17

Battery Temperature Sensor Connection 18 OPERATING MODES

68

Connecting the AC Recommended AC Surge Protector PV Connection PV Module Selection PV Module Wiring

19 20 21 21 21

Mode I: Basic Mode II: With Generator Mode III: With Aux Load Mode IV: AC Couple

68 68 69 69

PV Protection Installing the CT Coil

22 23

FAULT CODES

71

Earth Connection (MANDATORY)

24

Meter Connection

26 COMMISSIONING

75

CHiNT Meter

26 Start-Up / Shutdown Procedure

75

Eastron Meter (SDM120CT)

26 Inverter Commissioning Info

75

Wiring System for Inverter

27 GDFI Fault

76

Typical Application of Diesel Generator 28

Single-Phase Parallel Connection

29 MAINTENANCE

76

Single-Phase Parallel Connection – Diesel

Generator

30 APPENDIX A

77

Three-Phase Parallel Inverter

31

OPERATION

32 APPENDIX B

78

Switching ON/OFF Display

32 32

APPENDIX C

78

LED Indicators

32

Function Buttons

32 APPENDIX D

78

LCD Operation Flow Chart

33

Home Page

34 APPENDIX E

78

Status Page

34

SAFETY

General Safety
This device should only be used in accordance with the instructions within this manual and in compliance with local, regional, and national laws and regulations. Only allow this device to be installed, operated, maintained, and repaired by other people who have read and understood this manual. Ensure the manual is included with this device should it be passed to a third party.
DO NOT allow minors, untrained personnel, or person(s) suffering from a physical or mental impairment that would affect their ability to follow this manual, install, maintain or repair this device.
Any untrained personnel who might get near this device while it is in operation MUST be informed that it is dangerous and instructed carefully on how to avoid injury.
Symbols/Safety Signs

This symbol indicates information that if ignored, could result in personal injury, physical damage or even death due to incorrect handling.

CE mark is attached to the solar inverter to verify that the unit follows the provisions of the European Low Voltage and EMC Directives.

Risk of burn.

Keep the equipment well-ventilated.

Risk of electric shock. DO NOT touch the terminal or remove the shell within 5 minutes after disconnecting all power.
5min
This product’s batteries contain an explosive, self-reactive material that could blow up when heated.
The Battery is heavy and can cause injury if not handled safely.
KG
Be careful when touching the inverter! It is an electrical product with risk of electric shock and heating.
Do not place near open fire or incinerate. Do not use near heaters or hot temperature sources.
Do not stand on.

The UKCA marking is used for products placed on the market in Great Britain (England, Scotland and Wales). The UKCA marking applies to most products for which the CE marking could be used. Do not disassemble or alter the battery in any way. Do not strike or puncture the battery.
ONLY qualified personnel should install or perform maintenance work on the units.
Warranty Void if Seal is Broken
Keep the product out of reach of children!
Avoid unsuitable shoes for installing and operating the inverter.

Do not step or put any objects onto the battery.

Do not drop, deform, or impact the battery.

3 SUNSYNK MAX | Installer Manual

1

Single Phase.

3

Three Phase.

Protective Conductor Terminal or Earth Ground Terminal.
Do not submerge the battery in water or expose it to moisture or liquid

Rechargeable.
Keep out of reach of children, animals, and insects.

Do not expose the product to sunlight.

Inverter DC to AC.

Li-ion Battery.
BATTERY INPUT
Battery Discharge Voltage, Battery Discharge Current, Input Voltage Type, Battery Discharge Power.
Direct Current.
AC OUTPUT
Output Voltage, Input Voltage Type, Ac Output Rated Current, Max AC Current, Output Frequency, Max AC ISC, Power Factor & AC Output Rated Power.
Charging.
Follow the indicated temperatures.
MANUAL DOWNLOAD
Download the latest version of the instruction manual by scanning the QR code.
Do not dispose the device, accessories, and packaging with regular waste. Follow local ordinances or contact the manufacturer for disposal guidance.
4 SUNSYNK MAX | Installer Manual

KG

Net Weight in Kilograms.

PV INPUT
PV Input Voltage, Number of MPPT’s, MPPT Input Current & Max PV ISC.

Indicates that this product is recyclable.
CONTINUOUS OUTPUT CURRENT
Maximum Continuous Output Current, Output Frequency and Voltage, & AUX (programmable AC output on battery SOC).
Discharging.

TEMPERATURE
Ambient, Min & Max.
WARRANTY REGISTRATION
Scan the QR code to access our website and sign up for the manufacturer’s warranty. Refer to the operating instructions. Contact the supplier within 24 hours if there is anything wrong. In case of leakage contact with eyes or skin, immediately clean with water and seek help from a doctor.

Safety Instructions
WARNING HIGH LIFE RISK DUE TO FIRE OR ELECTROCUTION.
Sunsynk Max can only be installed by a qualified licensed electrical contractor. This is not a DIY product.
This chapter contains important safety and operating instructions. Read and keep this manual for future reference.
Before using the inverter, please read the instructions and warning signs of the battery and corresponding sections in the instruction manual.
Do not disassemble the inverter. If you need maintenance or repair, take it to a professional service center.
Improper reassembly may result in electric shock or fire. To reduce the risk of electric shock, disconnect all wires before attempting any maintenance or cleaning.
Turning off the unit will not reduce this risk. Never charge a frozen battery. For optimum operation of this inverter, please follow the required specifications to select the appropri-
ate cable size. It is very important to operate this inverter correctly. Be very cautious when working with metal tools on or around batteries. Dropping a tool may cause a
spark or short circuit in batteries or other electrical parts, even causing an explosion. Please strictly follow the installation procedure when you want to disconnect AC or DC terminals. Please refer to this manual’s “Installation” section for details. Grounding instructions – this inverter should be connected to a permanent grounded wiring system. Be
sure to comply with local requirements and regulations to install this inverter. Never cause AC output and DC input to short-circuit. Do not connect to the mains when DC input short
circuits.
Product Disposal
DO NOT dispose this product with domestic waste! Electrical devices should be disposed of in accordance with regional directives on electronic and/ or electronic-waste disposal. In case of further questions, please consult your supplier. In some cases, the supplier can take care of proper disposal.
5 SUNSYNK MAX | Installer Manual

PRODUCT INTRODUCTION
This multifunctional inverter combines the functions of an inverter, solar charger and battery charger to offer uninterruptible power support with a portable size. Its comprehensive LCD display offers user-configurable and easily accessible button operations such as battery charging, AC/solar charging, and acceptable input voltage based on different applications.
Product Overview

1 2 3
4
5
7

6 10

8
9
11 12 13 14
1. Inverter Indicators 2. LCD Display 3. Function Buttons 4. DC Switch 5. Power On/Off Button

15

6. Modbus (RS-485) Port 7. Parallel Port 8. Battery Input Connectors 9. Function Port 10. Battery (CANBus) Port

11. PV Input 12. Generator Input 13. Load 14. Grid 15. WiFi Interface

6 SUNSYNK MAX | Installer Manual

Product Size
464.00

490.81 497.81 464.00

798.40 763.00 859.50 302.00

15.00
200.50 401.00

Inverter Size

282.00 302.00

10.00

668.00

10.00

22.00
376.00
7 SUNSYNK MAX | Installer Manual

Product Features
INTERACTIVE Supporting WIFI monitoring and 2 strings of each MPP trackers Smart settable three stages MPPT charging for optimized battery performance. Visual power flow screen Time of use function. Smart Load Function. Parallel / multi invert function grid-tied and off-grid COMPATIBLE Compatible with main electrical grid voltages or power generators Self-consumption and feed-in to the grid Auto restart while AC is recovering CONFIGURABLE Fully programmable controller Programmable supply priority for battery or grid Programmable multiple operation modes: on-grid/off-grid & UPS Configurable battery charging – current/voltage based on the application Configurable AC / solar / generator charger priority by LCD setting SECURE Overload/over-temperature/short-circuit protection Smart battery charger design for optimized battery protection Limiting function installed to prevent excess power overflow to grid
8 SUNSYNK MAX | Installer Manual

Basic System Architecture
The following illustration shows basic application of this inverter. It also includes following devices to have a complete running system. Generator or utility PV modules Consult with your system integrator for other possible system architectures depending on your requirements. This inverter can power all kinds of appliances in home or once environment, including motor type appliances such as refrigerator and air conditioner.
9 SUNSYNK MAX | Installer Manual

TECHNICAL SPECIFICATIONS

Model Battery Input Data Battery Type Battery Voltage Range Max. Charge Current Max. Discharge Current Charging Curve External Temperature Sensor Charging Strategy for Li-Ion Battery PV String Input Data Max. DC Input Power Max PV Input Voltage MPPT Range Start-up Voltage PV Input Current Max. PV Isc No. of MPPT / Strings Per MPPT AC Output Data Max. On-Grid AC Power Max. Off- Grid AC Power Max. AC Output Apparent Power Peak Power (off-grid) AC Output Rated Current Max AC Current Max Continuous AC Passthrough Power Factor Output Frequency and Voltage Grid Type Current Harmonic Distortion DC Current Injection Efficiency Max. Efficiency Euro Efficiency MPPT Efficiency Protection
Integrated
Surge Protection Over Voltage Category

SYNK-16K-SG01LP1
Lead-acid or Lithium-ion 40~60V 290A 290A
3 Stages/Equalization Yes
Self-Adaptation to BMS
20800W 370V (125~500V)
150V~425V 125V
26A + 26A + 26A 44A + 44A + 44A
3 / 2+2+2
16000W 17600W 16000VA 2 times of rated power, 10 S 72.7/69.6A 80/76.5A
100A 0.8 leading to 0.8 lagging 50Hz/60Hz; 220/230Vac (single phase)
Single-Phase THD < 3% (of nominal power)
< 0.5% In
97.60% 96.50% > 99%
PV Arc Fault Detection, PV Input Lightning Protection, Anti-islanding Protection, PV String Input Reverse Polarity Protection, Insulation Resistor Detection, Residual Current Monitoring Unit, Output Over Current Protection, Output Shorted Protection DC Type II / AC Type II DC Type II / AC Type III

10 SUNSYNK MAX | Installer Manual

Certifications and Standards
Grid Regulation
EMC / Safety Regulation General Data Operating Temperature Range Cooling Noise Communication with BMS Net Weight Gross Weight Size Protection Degree Installation Style Warranty

EN 50549-1, AS-NZS 4777.2, NRS 097-2-1; Additional connections available upon request
IEC/EN 61000-6-1/2/3/4, IEC/EN 62109-1, IEC/EN 62109-2
-40~60°C, >45°C Derating Smart cooling <50dB RS485; CAN 52kg 60kg
464W×763H×282D mm (Excluding connectors and brackets) IP65
Wall-mounted 5 years

11 SUNSYNK MAX | Installer Manual

INSTALLATION
Parts List
Check the equipment before installation. Please make sure nothing is damaged in the package. You should have received the items in the following package:

Hybrid inverter x1

Stainless steel anti-collision bolt M8×80 x3

Parallel communication cable x1

L-type Hexagon wrench x1

User manual x1

Data Logger x1

Battery temperature sensor x1

Sensor Clamp EU x1

Combined terminal wrench x1

Magnetic ring for battery x 1

Magnetic ring for BMS communication cable
x 1

12 SUNSYNK MAX | Installer Manual

Selecting the Mounting Area
This Sunsynk MAX is designed for outdoor use (IP65). DO NOT install the inverter in the following areas: Areas with high salt content, such as the marine environment. It will deteriorate the metal parts and pos-
sibly lead to water/dampness penetrating the unit. Areas filled with mineral oil or containing splashed oil or steam such as found in kitchens. It will deterio-
rate plastic parts of the unit, causing those parts to fail or allow water/damp to penetrate the unit. Areas that generate substances that adversely affect the equipment, such as sulphuric gas, chlorine gas,
acid, or alkali. These can cause the copper pipes and brazed joints to corrode and fail to conduct electricity reliably. Areas that can cause combustible gas to leak, which contains suspended carbon-fibre or flammable dust, or volatile inflammable such as paint thinner or gasoline. Areas where there may be gas leaks and where gas may settle around the unit as this is a fire risk. Areas where animals may urinate on the unit or ammonia may be generated. High altitude areas (over 2000 metres above sea level). Environments where precipitation or humidity are above 95%. Areas where the air circulation is too low. Please AVOID direct sunlight, rain exposure, snow laying up during installation and operation. Before connecting all wires, please take off the metal cover by removing screws as shown below:
Considering the following points before selecting where to install: Please select a vertical wall with load-bearing capacity for installation, suitable for installation on concrete
or other non-flammable surfaces, installation is shown below. Install this inverter at eye level in order to allow the LCD display to be read at all times. The ambient temperature is recommended to be between -40~60ºC to ensure optimal operation. Be sure to keep other objects and surfaces as shown in the diagram to guarantee sufficient heat dissipa-
tion and enough space to remove wires. Install the indoor unit on the wall where the floor height is higher than 1600mm. For proper heat dissipation, allow a clearance of approximately 500mm to the side, 500mm above and
below the unit, and 1000mm to the front of the unit.
13 SUNSYNK MAX | Installer Manual

WARNING
For proper air circulation to dissipate heat, allow a clearance of approx. 50cm to the side and approx. 50cm above and below the unit. And 100cm to the front.
500mm
500mm
Mounting the Inverter
Choose the recommended drill head (as shown below pic) to drill 4 holes in the wall, 82-90mm deep. 1. Use a proper hammer to fit the expansion bolt into the holes. 2. Carry and hold the inverter, ensure the hanger aims at the expansion bolt, and fix the inverter on the
wall. 3. Fasten the screw head of the expansion bolt to finish the mounting.
WARNING
Risk of injury (Heavy Object). Remember that this inverter is heavy so users must be careful in handling the unit during installation especially when mounting or removing it from a wall.
14 SUNSYNK MAX | Installer Manual

NN JO

_NN < JO
UP JO

Battery Connection
For safe operation and compliance, a separate DC over-current protector or disconnect device is required between the battery and the inverter. In some applications, switching devices may not be required but over-current protectors are still required. Refer to the typical amperage in the table below for the required fuse or circuit breaker size.

Model 16kW

Wire Size 1/0 AWG

Cable (mm2) 53

Torque Value (max.) 12.5N.m

WARNING
All wiring/connecting must be performed by qualified personnel. Before making the final DC connection or closing the DC Breaker/disconnection device, ensure the inverter unit is wired correctly. A reverse-polarity connection on the battery will damage the inverter.

15 SUNSYNK MAX | Installer Manual

Please follow below steps to implement battery connection:
1. Please choose a suitable battery cable with correct connector which can well fit into the battery terminals.
2. Use a suitable screwdriver to unscrew the bolts and fit the battery connectors in, then fasten the bolt by the screwdriver, make sure the bolts are lightened with torque of 12.5 N.M in clockwise direction.
3. Make sure polarity at both the battery and inverter is correctly connected.
4. In case of children touch or insects go into the inverter, please make sure the inverter connector is fasten to waterproof position by twist it clockwise.

88.7mm

20mm
For 16kW model, battery connector screw size: M8
16mm

8.5mm
DC Battery Input

Pass the battery power cable through the magnetic ring and wrap it around the magnetic ring two times.

Pass the BMS communication cable through the magnetic ring and wrap it around the magnetic ring four times.

WARNING
Reverse Polarity.
Before making the final DC connection or closing DC breaker/disconnect, be sure positive(+) must be connect to positive(+) and negative(-) must be connected to negative(-). Reverse polarity connection on battery will damage the inverter.

16 SUNSYNK MAX | Installer Manual

Function Port Definition

Inverter

Batt_Temp_in:1,2
CT_L1_in:3,4 CT_L2_in:5,6 Gen_Start_relay:7,8 Gen_ON_relay:9,10

RSD_short signal:B B
RSD_voltage signal:+ RSD12V out:15+,16ATS_240:19,20

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1 2 3 4 5 6 7 8 9 10 B B + – 1516 19 20

1BSBMMFM 1BSBMMFM

Batt Temp Sensor
CT -L1

Gen start-up N/O Relay

240V Coil Neutral Earth Bond

CT -L2

Modbus (RS-485): RS-485 port for Meter communication.
Battery (CANBus): CAN port for battery communication.
Parallel: Parallel communication port 1 (CAN interface).
Parallel: Parallel communication port 2 (CAN interface).

TEMP (1,2): battery temperature sensor for lead acid battery.
CT-L1 (3,4): current transformer (CT1) for “zero export to CT”mode clamps on L1 when in split phase system.
CT-L2 (5,6): current transformer (CT2) for “zero export to CT”mode clamps on L2 when in split phase system.
Gen_Start_relay (7,8): dry contact signal for startup the diesel generator.
When the “GEN signal” is active, the open contact (GS) will switch on (no voltage output). Gen_ON_relay (9,10): reserved.
RSD_short signal: reserved. RSD_voltage signal: reserved. RSD 12V_out 15+16-: reserved. ATS: 230V output port when inverter is on.

coil open contact

relay

G

S

GS (diesel generator startup signal)

Note: Normally only 1pcs CT is needed only, and the secondary side of the CT should be connected to 5&6 port (CT-L2).

17 SUNSYNK MAX | Installer Manual

Battery Temperature Sensor Connection
Without a remote temperature sensor, lead-acid batteries may undercharge or overcharge depending on the ambient temperature of the installation environment. This may result in a fire hazard.

Inverter

Temp. sensor

18 SUNSYNK MAX | Installer Manual

Connecting the AC
Before connecting to grid, please install a separate AC breaker between inverter and grid. Also, it is recommended that installs an AC breaker between backup load and inverter. This will ensure the inverter can be securely disconnected during maintenance and fully protected from over current.
There are three terminal blocks with “Grid” “Load”and “GEN” markings. Please do not misconnect input and output connectors.

GEN/AUX GRID LOAD

Generator connection. This works like a conventional grid-tied inverter. It is both an input and output connection
for non-essential load and supply. Connection of essential loads such as lighting, security systems, and Internet

Model 16kW

Wire Size 2AWG

Cable (mm2) 35

Torque Value (max.) 18.6N.m

WARNING
All wiring and cable sizes must comply with your particular country’s wiring regulations and Codes of Practices. Ensure that suitable disconnection devices and RCDs are fitted.
Please follow the steps below to implement GRID, LOAD, and GEN port connections: 1. Before making GRID, LOAD, and GEN port connections, make sure to turn off the AC breaker or discon-
nector first. 2. Remove a 10mm sleeve from each wire, unscrew the bolts, insert the wires according to the polarities
indicated on the terminal block and tighten the terminal screws. Ensure the connection is complete. 3. Then, insert AC output wires according to the polarities indicated on the terminal block and tighten the
terminal. Make sure to connect corresponding N wires and PE wires to related terminals as well. 4. Ensure the wires are securely connected. 5. Check that the AC power source is isolated before attempting to connect it to the inverter. Insert AC out-
put wires according to the polarities indicated on the terminal block and tighten the terminal screws. Be sure to connect the corresponding N wires and PE wires to the correct terminals and ensure the wires are securely connected.

19 SUNSYNK MAX | Installer Manual

Recommended AC Surge Protector
20 SUNSYNK MAX | Installer Manual

PV Connection
Before connecting to PV modules, please install a separate DC circuit breaker between the inverter and PV modules. It is very important for system safety and efficient operation to use appropriate cable for PV module connection. To reduce the risk of injury, please use the proper recommended cable size as below.

Model 16kW

Wire Size 10AWG

Cable (mm2) 6

WARNING

Do not connect any PV modules with possible current leakage to the inverter to avoid any malfunction. For example, grounded PV modules will cause current leakage to the inverter. When using PV modules, please ensure the PV+ & PV- of solar panel is not connected to the system ground bar.

It is requested to use a PV junction box with surge protection. Otherwise, it will cause damage to the inverter when lightning occurs on PV modules.

PV Module Selection
When selecting proper PV modules, please be sure to consider below parameters:

  1. Open circuit voltage (Voc) does not exceed the max. PV array open circuit voltage of the inverter. 2. Open circuit voltage (Voc) should be higher than min. start voltage. 3. The PV modules connected to this inverter shall be Class A rating certified according to lEC 61730.

Inverter Model PV Input Voltage PV Array MPPT Voltage Range No. of MPP Trackers No. of Strings per MPP Tracker

16kW 370V (125V~500V)
150V~425V 3
2+2+2

PV Module Wiring
1. Remove insulation sleeve 10 mm for positive and negative conductors.
2. Suggest to put bootlace ferrules on the end of positive and negative wires with a proper crimping tool.
3. Check correct polarity of wire connection from PV modules and PV input connectors. Then, connect positive pole (+) of connection wire to positive pole (+) of PV input connector. Connect negative pole (-) of connection wire to negative pole (-) of PV input connector. Close the switch and make sure the wires are tightly fixed.

WARNING
Please do not connect the PV array’s positive and negative poles to the ground. This can seriously damage the inverter. Before connecting the inverter, please make sure the PV array open-circuit voltage is within the maximum limit of the inverter.

21 SUNSYNK MAX | Installer Manual

The correct steps in assembling the DC connector are explained below:
1. Strip 7mm of the plastic coating off the DC wire and disassemble the connector cap nut.
2. Crimp metal terminals with crimping pliers.
3. Insert the contact pin into the connector housing until it locks into place. Then screw the cap nut onto the connector housing. Torque to 2.5-3 N.m.
4. Finally, insert the DC connector into the positive and negative input of the inverter.

PV Protection

Solar surge protection and fuse

22 SUNSYNK MAX | Installer Manual

Installing the CT Coil
The CT coil is one of the most important parts of the Sunsynk Parity inverter. This device reduces the power of the inverter to prevent feeding power to the grid. This feature is also known as “Zero Export”. 1. Fit the coil (sensor) around the live cable on the main fuse feeding the building and run the cable back
to the inverter. If using an external meter, you can extend the cable for more than 10 metres. Please consult the meter manual on distance. 2. Connect the other end of the CT coil to the inverter terminals marked as CT coil.
(Region:EU)

Inverter

White wire

Black wire 56

If the data read by the CT is wrong, you can try to point the direction of the CT to the grid.

Grid

5

CT

6

L N

CT

L

Arrow pointing

N

to inverter

The primary side of the CT needs to be clamped on the Grid live line.

If the CT coil is fitted in the wrong way then this variable will have negative instead of positive values when the power is flowing into the house/ inverter. Also, the inverter export limiting function will not work properly.

23 SUNSYNK MAX | Installer Manual

Earth Connection (MANDATORY)
An Earth Cable shall be connected to the earth plate on the grid size in order to prevent electric shock if the original protective conductor fails.
All neutrals can be linked together to maintain the neutral bond. When a Neural Earth bond is required for an Off-grid’ operation, then it has to be removed onGrid-Tied’ operation. If an Earth Bond is required between neutral and earth and your system is a hybrid system, then you can have a permanent earth wire since this can cause faults with an RCD before the inverter. Since the inverter is a true hybrid, then the bond must only be made when the inverter is operating in Islanding Mode. To accommodate this, Sunsynk provides an AC output, which is connected to the A/T/S connections whenever the inverter is running on Island Mode. Therefore, you can simply connect the coil of an AC relay to the ATS 240 connections. Next, you need to select Signal Island Mode on the battery charge menu (click on the gear icon -> battery icon), as shown in the figure below.
NOTE:
The grid power may still be present, but the inverter is not draining power from it since the unit is working in `Island Mode’. 24 SUNSYNK MAX | Installer Manual

You can verify if there is a voltage when the inverter is disconnected from the grid by using a simple multimeter.
NOTE:
Only for South Africa ­ Using a permanent PE/N bond on LOAD OUTPUT is recommended, and the supply power to the grid port needs to be taken from the mains before the main RCD to prevent RCD from tripping. The bond we recommend being done in the external box clearly marked “permanent PE/N bond”, and this has been advised by local authorities.
25 SUNSYNK MAX | Installer Manual

Meter Connection
CHiNT Meter
(Region:EU )

Inverter
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1BSBMMFM 1BSBMMFM

System connection diagram for the CHiNT meter

%%46%/3″-.&5&3

Grid input
12

Output
34

RS 485

7
“JNQL8I

CHNT DDSU666

CHiNT meter

Eastron Meter (SDM120CT)

L N AC Breaker

RS485A RS485B

%%46%/3″-.&5&3 7
“JNQL8I

Grid LN

26 SUNSYNK MAX | Installer Manual

Wiring System for Inverter

DC Breaker
PV
BMS
Battery
DC Breaker AC Breaker Diesel generator

This diagram is an example for grid systems without special requirements on electrical wiring connection. Note: The back-up PE line and earthing bar must be grounded properly and effectively. Otherwise the back-up function may be abnormal when the grid fails.

Hybrid Inverter

L N PE Load CT

L N PE Grid

AC Breaker

AC Breaker

AC Breaker CT

E-BAR

L
N Load
PE
L
N Grid
PE

E-BAR

L N PE
Home Loads

DC Breaker
PV
BMS
Battery
DC Breaker AC Breaker Diesel generator

This diagram is an example for application that Neutral connects together with PE in distribution box. Such as: Australia, New Zealand, South Africa, etc. (Please follow local wiring regulations!)

Hybrid Inverter

L N PE or Load CT

L N PE Grid

AC Breaker
Do not connect this terminal when the neutral wire and PE wire are connected together.
AC Breaker CT

E-BAR

AC Breaker
N-BAR E-N Link
E-BAR

L
N Load
PE
L
N Grid
PE

L N PE
Home Loads

27 SUNSYNK MAX | Installer Manual

Typical Application of Diesel Generator
78

Inverter
æ DC Breaker for battery SYNK-16K-SGO1LP1: 350A DC breaker
ç AC Breaker for gen port
SYNK-16K-SGO1LP1: 200A AC breaker
è AC Breaker for backup load port
SYNK-16K-SGO1LP1: 200A AC breaker

Inverter

G-start (7,8): dry contact signal for startup the diesel generator.

coil open contact

relay

G

S

GS (diesel generator startup signal)

Ground

æ DC Breaker
Master Battery Pack
Slave Battery Pack

æ DC Breaker

Remotely control signal line

Generator PE N L

L N PE
Backup Load

28 SUNSYNK MAX | Installer Manual

Single-Phase Parallel Connection

CAN

L wire

N wire

Inverter No.3 (slave)

PE wire

.PECVT #BUUFSZ 34 $”/#VT

1BSBMMFM 1BSBMMFM
Ground

Inverter

æ DC Breaker

æçè DC Breaker for battery SYNK-16K-SG01LP1: 350A DC breaker êìî AC Breaker for grid port SYNK-16K-SG01LP1: 200A AC breaker éëí AC Breaker for backup load port SYNK-16K-SG01LP1: 200A AC breaker ï AC Breaker Depends on Home Load

Inverter æ No.2
(slave)
ç DC Breaker
ç

Battery Pack (master)
(slave) Battery Pack

Inverter No.1
(master)
è DC Breaker
è

ê é
ì ë
î í

Master inverter
01

Backup Load
PE N L
CT

Slave Inverter
02

Slave Inverter
03

Arrow pointing

to inverter

ï

L

N

The primary side of the CT needs to be clamped on the

PE

Grid live line.

Home Load Grid

29 SUNSYNK MAX | Installer Manual

Single-Phase Parallel Connection – Diesel Generator

CAN

L wire

N wire

PE wire

Inverter No.3 (slave)

.PECVT #BUUFSZ 34 $”/#VT

1BSBMMFM 1BSBMMFM

Ground

Inverter
æ DC Breaker
æçè DC Breaker for battery SYNK-16K-SG01LP1: 350A DC breaker êìî AC Breaker for GEN port SYNK-16K-SG01LP1: 200A AC breaker éëí AC Breaker for backup load port SYNK-16K-SG01LP1: 200A AC breaker

Inverter No.2
(slave)
ç DC Breaker
ç
Inverter No.1
(master)

é ê
ë ì

Battery Pack (master)
(slave) Battery Pack
Master inverter
01

è%$ #SFBLFS
è

í î

Generator PE N L

Slave Inverter

Slave Inverter

02

03

L N PE
Backup Load

30 SUNSYNK MAX | Installer Manual

Three-Phase Parallel Inverter
31 SUNSYNK MAX | Installer Manual

.PECVT #BUUFSZ 34 $”/#VT
1BSBMMFM 1BSBMMFM

CAN

L wire

N wire

PE wire

A Phase Inverter No.1(master) B Phase Inverter No.2(master) C Phase Inverter No.3(master)

æçè DC Breaker for battery SYNK-16K-SG01LP1: 350A DC breaker
é AC Breaker for backup load port SYNK-16K-SG01LP1: 200A AC breaker
ê AC Breaker for Grid port SYNK-16K-SG01LP1: 200A AC breaker
ë AC Breaker Depends on Home Load

Battery Pack

æ DC Breaker

(master)

æDC Breaker

(slave) Battery Pack

CAN/RS 485

é AC Breaker L1 L2 LN3 PE

Backup Load A Phase Master inverter
01

ç DC Breaker

ç DC Breaker

è DC Breaker

è DC Breaker

Ground ê AC Breaker

B Phase Master inverter

C Phase Master inverter

02

03

ë AC Breaker CT3 CT2 CT1
Home load

Arrow pointing to inverter
L1 L2 L3 N PE
Grid

OPERATION
Switching ON/OFF
Once the inverter has been correctly installed and the batteries have been connected, press the ON/OFF button (located on the left side of the case) to activate the system. When the system is connected without a battery but connected with either PV or grid and the ON/OFF button is switched off, the LCD will still illuminate (display will show off). In this condition, when switching on the ON/OFF button and selecting `No Battery’, the system can still work.
Display

8.8 kWh

85%

5.6 kWh

7.5 kWh

8.8 kWh
2.20 Hours

8.8 kWh

Solar/Turbine

AC load

Battery IN/OUT

MPPT.

GRID

Battery

Grid

LED Indicators

DC AC Normal Alarm

LED indicator Green LED solid light Green LED solid light Green LED solid light Red LED solid light

Meaning PV connection normal Grid connection normal Inverter functioning normally
Fault

Function Buttons

Function Key Esc Up
Down Enter

Description To exit the previous mode Increase the value of a setting Decrease the value of a setting Confirm setting change (If not pressed each time the setting will not
be saved)

32 SUNSYNK MAX | Installer Manual

LCD Operation Flow Chart
Solar Page

Grid Page

Inverter Page

Battery Page

HOME PAGE

Load Page

System Setup

Solar Graph Grid Graph
BMS Page Load Graph Basic Setting Battery Settings Grid Settings System Mode Advanced Settings Aux Load Settings Fault Codes Li BMS Settings

33 SUNSYNK MAX | Installer Manual

Home Page
Press the Esc button any page to access the home page:

85%

SOLAR/TURBINE

AC load

0.0 0.0 kWh kWh

0.0 kWh

0.0 0.0 kWh kWh

0.0 kWh

BATTERY IN/OUT

MPPT.

GRID.

Battery

Grid

1. Customer name 2. Access the settings menu page 3. Access solar page 4. Access load page 5. Access battery page 6. Access grid page 7. Access system flow page 8. Access fault code displays.

The icon (8) indicates that the system is in Normal operation. If it turns into “comm./F01~F64”, the inverter has communication errors or other errors, and the error message will display under this icon (F01-F64 errors, detail error info can be viewed in the System Alarms menu).
What this page displays:

Total daily power into the battery (kWh). Total daily power out of the battery (kWh). SOC (State of charge of the battery) (%). Total daily solar power produced in (kWh). Total hourly usage of the generator (Time). Total daily power sold to the grid (kWh). Total daily power bought from the grid (kWh). Real-time solar power in (kW). Real-time load power in (kW).

Real-time battery charge power in (kW). Real-time grid power in (kW). Serial number. Time date. Access the status page. Access the fault code displays.

Status Page

To access the Status page, click on the BATTERY or AC LOAD dial on the Home page.

34 SUNSYNK MAX | Installer Manual

What this page displays:

Total solar power produced. MPPT 1 power/voltage/current. MPPT 2 power/voltage/current. Grid power. Grid frequency. Grid voltage. Grid current. Inverter power. Inverter frequency.

Inverter voltage. Inverter current. Load power. Load voltage. Battery power charge/discharge. Battery SOC. Battery voltage. Battery current. Battery temperature.

Solar Column: Shows total PV (Solar) power, voltage and current for each of the two MPPT.
Grid Column: Shows grid total power, frequency, voltage, and current. When selling power to the grid, the power is negative. When consuming from the grid, the power is positive. If the sign of the grid and HM (home) powers are not the same when the PV is disconnected and the inverter is only taking energy from the grid and using the CT connected to Limit-2, then please reverse the polarity of the CT coil. Important: See Section `Connecting the CT coil’.
Inverter Column: Showing inverter total power, frequency, L1, L2, voltage, current, and power.
Load Column: Showing total load power, load voltage, and power on L1 and L2.
Battery Column: Shows total power from the battery, battery SOC, battery voltage, battery current (negative means charge, positive means discharge) battery temperature (shows zero if the battery temperature sensor is not connected). DC transformer temperature and AC heatsink temperature (When the temperature reaches 90°C, it will display in red, and the performance of the inverter will start deteriorating when it reaches 110°C. Subsequently, the inverter will shut down to allow it to cool and reduce its temperature.
System Flow Page
Access by clicking on the bar chart on the Home Page.
To better understand the functioning of your system, take a look at the figure at right:
1. The PV modules charge the batteries.
2. When the batteries reach a specific level (programmable), the battery power is fed into the inverter.
3. The inverter can then supply power to the grid (export or no export), load, and auxiliary or smart load.
4. CT coil controls the export power.

35 SUNSYNK MAX | Installer Manual

What this page displays:
The system flow. MPPTs power.

Battery status. Power distribution to load or grid.

Essential Loads

Setup Page
To access Settings, click on the gear icon on the right top of the navigation menu.
What this page displays: Serial number. Software version. Time, Date, and MCU. What you can do from this page: Access the Basic Setup Page (press the
BASIC icon). Access the Battery Setup Page (press
the BATTERY icon). Access the Grid Setup Page (press the
GRID icon). Access the real-time programmable timer/system mode (press the SYSTEM MODE icon). Access the advanced settings such as Paralleling and Wind Turbine (press the ADVANCE icon). Access the auxiliary load/smart load settings (press the AUX LOAD icon) Access the fault code register (press the FAULT CODES icon). Set up Li BMS (press the LI BMS icon).
36 SUNSYNK MAX | Installer Manual

Basic Setup
Set Time (Clock)
To set time, click on the BASIC icon and then on `Time’

What this page displays:

Time. Date. AM/PM.

What you can do from this page:

How to set up:

Adjust / set time. Adjust / set date. Adjust / set AM/PM.

Touch the screen on the box you wish to change. Change the number (increase/decrease) using the UP and DOWN buttons. Press OK to set the changes.

Set Company Name / Beeper / Auto dim
To set company name click on the BASIC icon and then on `Display’.

What this page displays:

Beeper status (ON/OFF) Installers names.

What you can do from this page:
Set up your company name. Switch the beeper ON or OFF. Set the LCD backlight to auto dim.

How to change the name:

Change the letters in each box by moving the
arrows up and down and then select OK. This
will change the name on the home screen.
85%

SOLAR/TURBINE

AC load

0.0 0.0 kWh kWh

0.0 kWh

0.0 kWh

0.0 kWh

0.0 kWh

BATTERY IN/OUT

MPPT.

GRID.

Battery

Grid

37 SUNSYNK MAX | Installer Manual

How to set the auto dim: Set a number in the auto dim box to dim the LCD after a number of seconds. How to turn the beep on or off: Check or uncheck the beep box and the press OK to configure it as you prefer.
Factory Reset and Lock Code
To access the Settings, click on the gear icon on the right top of the menu.
What this page displays: Reset status. Whether the lock code’ is used or not. What you can do from this page: Reset the inverter to the factory settings. System diagnostics. Change or set thelock code’. Factory Reset: Reset all parameters of the inverter Lock out all changes: Enable this menu to set parameters before the unit is locked and cannot be reset. *Before performing a successful Factory Reset’ and locking the systems, the user must enter a password to allow the setting to take place. The password forFactory Reset’ is 9999 and for lockout is 7777. System self-check: Allows the user to conduct a system diagnosis. After ticking this item, it needs input the password. The default password is “1234”. Locked Inverter: This function is used to lock the inverter completely so no access can be gained. It will ask for a 5-digit code that only the Sunsynk Technical staff can assist with. Test mode (only for engineers): For engineers to conduct tests.
38 SUNSYNK MAX | Installer Manual

Inverter Remote Control
To control the inverter remotely, tick the box that allows it. What this page displays: Remote control option. What you can do from this page: Allows remote control of the inverter.
Battery Setup Page
To configure battery settings, click on the BATTERY icon and then on `Batt type’.
What this page displays: Lithium: This is BMS protocol. Please reference the document (Approved Battery). AGM V: Use battery voltage for all settings (V). AGM %: Use battery SOC for all settings (%). No batt: Tick this box if no battery is connected to the system. If it’s ticked and the CT coil is connected,
the inverter operates as a grid-tied inverter. Battery capacity in (Ah): For non-BMS-batteries the range allowed is 0-2000Ah, while for lithium-ion,
the inverter will use the capacity value of the BMS. Charge/Discharge Amps: The Max battery charge/discharge current (0-290A for 16KW model). Active battery: This feature will help recover a battery that is 100% discharged by slowly changing from
the solar array. Until the battery reaches a point where it can change normally. TEMPCO settings: The temperature coefficient is the error introduced by a change in temperature.
39 SUNSYNK MAX | Installer Manual

NOTE:
Recommended: AGM and Flooded: Ah battery size x 20% = Charge/Discharge amps. Lithium: Ah battery size x 50% = Charge/Discharge amps. Gel: follow manufacturer’ s instructions.
Generator & Battery Page
To configure battery charging settings, click on the BATTERY icon and then on `Batt Charge’.
What this page displays: Amps: Charge rate of 40A from the attached generator in Amps. Grid Amps: Current that the grid charges the battery. Grid Charge: It indicates that the grid will charge the battery. Grid Signal: This indicates when the grid should no longer charge the battery. Gen Charge: Uses the GEN input of the system to charge the battery bank from an attached generator. Gen Signal: Normally open (NO) relay that closes when the Gen Start signal state is active. Gen Force: When the generator is connected, it is forced to start without meeting other conditions. Force OFF: This is to force the generator to switch off. Signal ISLAND MODE: When “signal island mode” is checked and the inverter connects the grid, the ATS
port voltage will be 0. When “signal island mode” is checked and the inverter is disconnected from the grid, the ATS port voltage will output 230Vac. This feature and outside NO type relay can realize N and PE disconnection or bond. Float V: The voltage at which a battery is maintained after being fully charged. Float V for an AGM battery is 55.20V. 40 SUNSYNK MAX | Installer Manual

Absorption V: The level of charge that can be applied without overheating the battery. Absorption V is for an AGM battery is 57.60V.
Equalization V: Equalizing charge/overcharge to remove sulphate crystals that build up on the plates over time on lead-acid batteries. Equalization V for an AGM battery is 58.80V.
NOTE:
Do not alter these settings too often on the same battery, as it may damage the battery.

Recommended battery settings:

Battery Type AGM (or PCC) Gel Wet Lithium

Absorption Stage 14.2V (57.6V) 14.1V (56.4V) 14.7V (59.0V)

Float Stage

Voltage (every 30 days 3hr)

13.4V (53.6V)

14.2V (57.6V)

13.5V (54.0V)

13.7V (55.0V)

14.7V (59.0V)

Follow its BMS voltage parameters

A generator can either be connected to the Grid side or to the Gen connection. When connected to the Grid Input, the inverter will consider the power coming from the generator as Grid Supply’. Users should ensure this power goes to the LOAD only and should not be exported to other outlets, as this will damage the generator. An advantage of connecting the generator to the Grid Input is that it can be paralleled, whereas the GEN/ AUX input cannot be paralleled. That means the inverter will extract what power it requires fromGrid Supply’ to charge its batteries.
If the generator is connected to the inverter and a generating signal exists, the inverter will switch 100% of the load to the generator and then slowly increase the charging currents to the batteries. Therefore, the generator must be able to supply both the charge current and the total load current.
The generator can be controlled via a relay with a set of dry-contacts to enable remote control. The current on the contacts is limited to approximately 1Amp 12V.
Below is a simple reference circuit of an auto-start system that can auto- start generators on a boat. (Sunsynk will be releasing a new OS E406 ( Auto- Start ) for better generator control).

41 SUNSYNK MAX | Installer Manual

Battery Discharge Page
To configure inverter’s shut-down settings, click on the BATTERY icon and then on `Shut Down’.
2
42 SUNSYNK MAX | Installer Manual

What this page displays: Shutdown 20%: It indicates the inverter will shutdown if the SOC is below this value. Low Batt 20%: It indicates the inverter will alarm if the SOC below this value. Restart 40%: Battery voltage at 40% AC output will resume. Low Power Mode<Low Batt: If selected and when battery SOC is less than the “Low Bat” value, the
self-consumption power of the inverter will be from the grid and battery simultaneously. If unselected, the self-consumption power of the inverter will be mainly from the grid. Low Noise Mode: Low noise mode is used to change the switching frequency of the IGBTs from 15kHz to 20kHz, we did this because 15kHz was in the audible range still meaning that people with great hearing could hear a high pitch noise when using other electrical products, the inverter interacted with it on the AC line with electrical noise. Disable Float Charge: A battery has three stages of charging, bulk, absorption, and float. Once the third stage has been reached which will be the float charge the inverter gradually charges the battery. Sometimes, this results in the batteries being overcharged so enabling this function it will disable the third stage in the charging cycle which is float charge. What you can do from this page: Adjust battery shut down (voltage or %) Adjust low battery warning (voltage or %) Adjust restart (voltage or %)
NOTE:
Activating Shutdown causes the inverter to enter standby-mode. It does not entirely shut down the inverter. Total shutdown occurs at voltages below 19V.
The voltage displayed on the Sunsynk Parity Inverter will vary depending on whether the inverter is charging or discharging the batteries.
Since the batteries are 48V, the figure on the left is x4: Fully Charged 50.54V (Discharge Mode) Fully Charged 58.80V (Charge Mode) 75% Charged 49.60V (Discharge Mode) 75% Charged 54.80V (Charge Mode) 25% Charged 48.00V (Discharge Mode) 25% Charged 50.80V (Charge Mode) Completely Discharged 47.50V Setting the cut-off higher is better for the batteries.
43 SUNSYNK MAX | Installer Manual

The batteries recommended for use with the Sunsynk systems are AGM Lead Acid or Lithium Battery Banks. At its core, an AGM is still a lead-acid battery. AGM stands for Absorbent Glass Mat, which refers to the technology these devices use to create power. This fiberglass mat sits between the positive and negative lead plates of your battery. Then, as the name suggests, it absorbs and holds the battery acid. That way, it doesn’t freely flow around the battery.
State of Charge Bulk: The bulk charge is the first stage of a battery’s charging process, where the charger identifies the battery and its needs and then applies a high voltage to do the bulk of the charging. It involves about 80% of the recharge. The properly sized charger will give the battery as much current as it will accept up to charger capacity (25% of battery capacity in Amp hours). Absorption: To fully charge a battery, a period of charging at a relatively high voltage is needed. This period of the charging process is called absorption. This occurs when the charging of a battery has reached 80% of its capacity. The remaining charge equals 20% approximately. It makes the charger hold the voltage at the charger’s absorption voltage (between 14.1 VDC and 14.8 VDC, depending on charger set points) and decreases the current until the battery is fully charged. Float: The charging voltage is reduced to between 13.0 VDC and 13.8 VDC and held constant, while the current is reduced to less than 1% of battery capacity. This mode can be used to maintain a fully charged battery indefinitely. Equalisation: This is essentially a controlled overcharge that occurs at the end of the Bulk mode and the absorption phase and is called the equalisation voltage’. However, technically, this phase has another function. Higher capacity wet (flooded) batteries sometimes benefit from this procedure, particularly the physically tall batteries. The electrolyte in a wet battery can stratify over time if not cycled occasionally. In equalisation, the voltage is brought up above the typical peak charging voltage well into the gassing stage and maintained for a fixed (but limited) period. This stirs up the chemistry in the entire battery, equalising’ the strength of the electrolyte and knocking off any loose sulphating that may be on the battery plates.
Setting Up a Lithium Battery
To set up a lithium-ion battery, click on the BATTERY icon and visit the Batt Type’ column. What this page displays: This information will only display if theLithium’ option is selected under `Batt Type’. The type of communion protocol. Approved batteries.
44 SUNSYNK MAX | Installer Manual

What you can do from this page:
Set up you Lithium-ion battery.
After installing a lithium battery, check the communications page by clicking on the `Li BMS’ icon to see if the BMS information is visible. Suppose some information is not displayed correctly (it should look like the diagram below), then there will be a communication error.

Therefore, if a communication error occurs: 1. Check that your data cable is the correct type. 2. Check that the data cable is plugged into the correct sockets. Usually, RS485 is employed, but some
battery manufacturers use others.

NOTE:
With some types of lithium batteries, the BMS cannot be controlled by the Sunsynk inverter. In this case, treat the battery as a lead-acid type and set the charging and discharging protocol following the battery manufacturer’s specifications.

It is crucial to refer to the manuals that manufacturers produce for their batteries. That way, the chance of errors occurring during installation is significantly reduced. Below is a list of batteries that have been examined, tested, and approved by Sunsynk.

Brand

Model

DYNESS SunketESS
Osily HUBBLE
SACRED SUN SHOTO

B4850 POWERBOXF
A48100 LFP5000 LFP5KWH/LV AM-2 5.5KW
AM-5 AM-10 SSIF2P15S48100C FCIFP48100A SSIFP48100A SDC-Box5(5.12KWH)

45 SUNSYNK MAX | Installer Manual

48V Storage Inverter

RS485 or CAN

CAN

CAN

CAN

CAN

CAN

CAN

RS485

RS485

RS485

CAN

Inverter Setup

Notes

0

0

0

0

0

0

0

CANH = Pin 4

0

CANL = Pin 5

1

1

Cut Line 3, 6, 8

1

0

Brand SolarMD
PYLON
UZ ENERGY
GenixGreen Sunwoda APIUM
VISION Group Alpha Ess BYD

Model
SS4074 SS4037 SS202
US2000B
US3000
US2000C
US3000C
UP5000
US5000
Force L1
Force L2
L051100-A L051100-A1 L051100-B L051100-D
ESS-5120 ESS-10240 ESS-BOX2 ESS-BOX3 ESS-BOX4 ES-BOX2 ES-BOX5 ES-BOX12 H4850M
SunESS Atrix AP-5 APR-5
V-LFP51.2V100Ah-5KW VLFP51.2V200Ah-5KW
M4856-P SMILE BAT BYD Battery-Box LV Flex
Lite

48V Storage Inverter

RS485 or CAN
CAN
CAN RS485 CAN RS485 CAN RS485 CAN RS485 CAN RS485 CAN RS485 CAN RS485 CAN RS485 CAN CAN CAN CAN RS485 RS485 RS485 RS485 RS485 RS485 RS485 RS485 CAN CAN CAN CAN CAN CAN CAN CAN CAN
CAN

Inverter Setup

Notes

0

To be used with V2 Logger

0

http://solarmd.co.za/inverter-compatibility-solarmd/

0

sunsynk-and-solar-md/

0

12

0

12

0

12

0

12

0

12

0

12

0

12

0

12

0

0

0

0

6

6

6

6

6

6

6

6

0

0

0

0

0

13

13

0

0

0

46 SUNSYNK MAX | Installer Manual

Brand
Batterich/ Greenrich
TOPBAND Weco
GSL ENERGY
DOWELL
Giter
CF Energy
Deye
AOBOET Wattsonic
KODAK Fox ess PYTES Energy
BST Rosen Solar
Energy Highstart BALANCELL

Model
UP3686 UP5000 UP6100 WM5000 TB51100F-T110 TB51120-T110 4K4 LV 5K3 LV GSL051100A-B-GBP2 GSL051200A-B-GBP2 GSL051280A-B-GBP2 ZnP48100ESA1 GSL-51-100 GSL-51-200 IPACK C3.3 IPACK C6.5 IPACK C10 G2500-48V G5040-48V CFE2400 CFE5100 CFE5100S
SUNB-5.0-G01-48-PC SE-G5.1 PRO/AI-W5.1/
RW-M6.1
Uhome-LFP 5000 Uhome-LFP 2400 Li-LV battery series
FL5.2 LD-48100P
E-BOX 48100R
MD48-100 MD48-50 LFP48V200AH LFP51.2V200AH HSD4870
P26 P27

48V Storage Inverter

RS485 or CAN
CAN
CAN CAN CAN CAN CAN CAN CAN CAN CAN CAN CAN CAN CAN CAN CAN CAN CAN CAN

Inverter Setup
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

CAN

0

CAN

0

CAN

0

RS485

14

CAN

0

RS485

1

CAN

0

CAN

0

CAN

0

CAN

0

CAN

0

CAN

0

CAN

0

CAN

0

Notes

47 SUNSYNK MAX | Installer Manual

Brand
ZRGP
UFO
DMEGC
Robuste
Soluna
REVOV PAND CLiS (Zhongneng Lithium Battery Technology Taizhou Co., Ltd.) LBSA Freedomwon GSO Sunketess Vestwoods Green Solutions Inc. nRuiT Energy Far East Battery
GEN2
LEMAX

Model
ZR-FC48100-1630J1 ZR-FS4850-16OSJ1 ZR-FS48100-16OSJ1
ZR-PBX1 U-P48200-7 U-P48100-7 U-P48150-1 L01-48100 L02-48200
LR48100 LR48200 4K Pack 5K Pack EOS-5K Pack
R100 Powerfree Rack Powerfree Cube
Enerhi-M Series
LBSA 51.2V/100Ah Freedomwon Lite Com-
mercial 52V and LV Models GBP48 LFP5000 VT Series VE Series
HOME E10
PowerPorter 5.0/9.0/10.0/12.0/15.0
FEB LV Series
Gen2 P48200-7 Gen2 P48100-7 Gen2 P48150-1 LM-JW-51.2V100Ah LM-JW-51.2V200Ah

48V Storage Inverter

RS485 or CAN
CAN CAN CAN CAN CAN CAN CAN CAN CAN CAN CAN CAN CAN CAN CAN CAN CAN

Inverter Setup
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

CAN

0

CAN

0

CAN

0

CAN

0

CAN

0

CAN

0

CAN

0

CAN

0

CAN

0

CAN

0

CAN

0

CAN

0

CAN

0

CAN

0

CAN

0

48 SUNSYNK MAX | Installer Manual

Notes

Brand
COOLI
VOLTA EVO
Yoshopo BNP
Shanghai Green
Tech Co.,Ltd. Unipower LD Felicity
BSL
Enersol Lithium
Blue Nova Rackpower

Model
CLR5KWH CLW5KWH CLR10KWH CLW10KWH CLH10KWH ESS10240 VOLTA STAGE1 VOLTA STAGE2 VOLTA STAGE3 VOLTA STAGE4 EVO 5.7KWH 48V-120Ah BB-LFP-100Ah-P 51.2V 100Ah

48V Storage Inverter

GTEM-48V2500

UPI.FP4845

LD-100P210J

LPBF Series

LPBA-OL Series

LPBA-IL Series

B-LFP51.2V 100Ah

B-FLP51.2V 125Ah

B-LFP48-130E 51.2V

130Ah

B-LFP48-160E 51.2V

160Ah

B-LFP51.2V 200Ah Powerwall

48-100

51-100

51-200

51-100WM

51-200WM

RacPower BN52-100-5.2K

BP

RacPower BN52-100-5.2K

DU

RS485 or CAN
CAN CAN CAN CAN CAN CAN CAN CAN CAN CAN CAN CAN CAN
RS485
RS485 RS485 RS485 RS485 RS485
CAN
CAN
CAN CAN CAN CAN CAN
CAN

Inverter Setup
0 0 0 0 0 0 0 0 0 0 0 0 0
12
15 17 12 12 12

Notes

Float voltage 54.5V

Absorption V 55.00V

Disable equalisation 0

0

Days

Shutdown 20%

Low Batt 35%

Restart 50%

BMS cable ­ straight RJ45

cable ( no need to change

0

pin outs on cable)

Dip Switch settings is 1000 ( for single battery)

0

0

CANH = Pin 4

0

CANL = Pin 5

0

0

0

49 SUNSYNK MAX | Installer Manual

Brand
Blue Nova HC
Blue Nova Rack Series

Model
BN52V-280-14.5K HC
BN52V-560-29K HC
BN52V-840-43.6K HC BN52V-1120-58.2K HC BN52V-1400-72.8K HC BN52V-840-43.6K BR BN52V-1120-58.2K BR

48V Storage Inverter

RS485 or CAN
CAN
CAN
CAN CAN CAN CAN CAN

Inverter Setup

Notes

0

Can be used with or without BMAC

https://www.bluenova.

0

co.za/wp-content/uploads/2015/11/BN-User-

Manual-HC_v102.pdf

0

0

CANH = Pin 7

0

CANL = Pin 8

0

BlueNova-BMAC-Manu-

0

al-v4.pdf

NOTE:
When communications between the battery and inverter do not exist, do not overcharge your battery bank (current or voltage). Many lithium batteries are limited to 100A, some are lower, and some are higher. Ensure that voltage and current specifications provided by the battery manufacturer are followed.
If you are using lead acid batteries, then follow the equation of C x 0.25, which means that the maximum charge or discharge you can apply to a battery is a quarter of the AH rating of the overall battery array. E.g.: A 200Ah battery array composed of 4 x 200Ah batteries in series has a maximum discharge of only 50Ah (200 x 0.25 = 50)
Also, ensure the cable is thick enough to support the current and that the connected fuses are of the correct rating per the battery manufacturers’ recommendations.

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Program Charge & Discharge Times
To set Charge’ andDischarge’ times, click on the System Mode’ icon after clicking on the gear icon. 16000W 16000W 16000W 16000W 16000W 16000W 20W 16000W What this page displays: 1. Zero Export: Tick this box to not export power back to the grid (the CT coil will detect power flowing back to the grid and will reduce the power of the inverter only to supply the local load). 2. Solar Export: Tick this box if you wish to export your solar power back to the grid. 3. Limit to Load Only: Tick this box if you only want to supply power to the load side of the inverter. 4. Grid Trickle Feed: Is the amount of power flowing from the grid to the inverter. Set this value to ’20 – 100W’ to instruct the inverter to always take the prescribed amount of power from the grid to minimise the tripping of sensitive pre-paid electricity meters ifReverse Power Detection’ occurs. 5. Inverter Power Limiter: This controls the maximum overall power, both to the Load’ andGrid’ ports combined. It is set to Low if an over-current’ fault occurs. 6. Priority Load: Tick this box if you wish to set the solar panels to give power to the Load’. If you untick this box, the solar will send power to charge the batteries.
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What you can do from this page: Set a real time to start and stop charging or discharging the battery.
Choose to charge the battery from the grid or generator.
Limit export power to the grid.
Set the unit to charge the battery from the grid or generator ticking Grid’ orGen’ and set what times this needs to occur.
Set the time to discharge the unit to the load or export to the grid by unticking Grid’ andGen’.
If nothing ticked: This Mode allows the hybrid inverter to sell back any excess power produced by the solar panels to the grid. If the use time is active, the battery energy can also be sold into the grid. The PV energy will be used to power the load and charge the battery, and then excess energy will flow to the grid. Power source priority for the load is as follows:
1. Solar Panels.
2. Grid.
3. Batteries (until programmable % discharge is reached). Zero Export + Limit To Load Only: The hybrid inverter will only provide power to the backup load connected. The hybrid inverter will neither provide power to the home load nor sell power to the grid. The built-in CT will detect power flowing back to the grid and will reduce the power of the inverter only to supply the local load and charge the battery.

Solar

Backup Load

On-Grid Home Load

Grid

Battery
ZeroExport: The hybrid inverter will not only provide power to the backup load connected but also give power to the home load connected. If PV power and battery power are insufficient, it will take grid energy as a supplement. The hybrid inverter will not sell power to the grid. In this mode, a CT is needed. For the installation method of the CT, please refer to the chapter “CT Connection”. The external CT will detect power flowing back to the grid and will reduce the power of the inverter only to supply the local load, charge the battery, and home load.

Solar
Battery 52 SUNSYNK MAX | Installer Manual

Backup Load

On-Grid Home Load

Grid CT

Example: This example shows the battery being charged up to 100% by both the Grid and Solar PV from 8 a.m. to 11 a.m. and then being able to supply up to 4kW of battery-power to the essential’ loads from theLoad’ Port until the battery SOC drops to 50%.
100W 16000W
IMPORTANT – When charging the batteries from the Grid or Generator, please ensure you have set the correct battery-charging settings on the battery charge as shown in Section Battery Setup’ Home Page. If theUse Timer’ function is activated then the inverter will use the battery power according to your settings when the Grid is present. If this function is not set, the batteries WILL ONLY be used for backup when there is no utility grid power. Example: The power produced is supplying the `Non-Essential Load’ while the inverter is set at a maximum power of 16kW (Max Sell Power). The inverter is connected to the grid, but no export is performed. The unit allows small amounts of power to flow from the Grid (100W Zero Export Power) to prevent any back-flow. In this example, the solar PV is prioritised to supply the Load first and then subsequently, charge the battery.
100W 16000W
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16000 16000 16000 16000 16000 16000
Example: During 01:00-05:00, when the battery SOC is lower than 80%, it will use the grid to charge the battery until the battery SOC reaches 80%. During 05:00-08:00 and 08:00-10:00, when battery SOC is higher than 40%, the hybrid inverter will discharge the battery until the SOC reaches 40%. During 10:00-15:00, when the battery SOC is higher than 80%, the hybrid inverter will discharge the battery until the SOC reaches 80%. During 15:00-18:00, when the battery SOC is higher than 40%, the hybrid inverter will discharge the battery until the SOC reaches 40%. During 18:00-01:00, when the battery SOC is higher than 35%, the hybrid inverter will discharge the battery until the SOC reaches 35%.
Grid Supply Page
In the Settings menu, click on the GRID icon.
What this page displays: Grid Mode: General Standard – for example, EN50549_CZ_PPDS_L16A, NRS097, G98/G99. Please follow
your local grid code and choose the corresponding grid standard from the drop- down menu. If you cannot find your local grid standard from this menu, please manually input the grid settings as per instructions below. G100 – Please ensure the inverter is set to G99/G100 for compliance to G100 regulations. Set the Grid frequency. Set the Grid type. Unlock Grid Settings: The inverters grid settings are automatically locked, so if you need to make changes to the grid settings you will need to select this, and it will as for password code. 54 SUNSYNK MAX | Installer Manual

What this page displays:
Normal connect: The allowed grid voltage/frequency range when the inverter first time connects to the grid.
Normal Ramp rate: It is the startup power ramp. Reconnect after trip: The allowed grid voltage/frequency range for the inverter connects the grid after
the inverter trip from the grid. Reconnect Ramp rate: It is the reconnection power ramp. Reconnection time: The waiting time period for the inverter to connect the grid again. Power factor: This is used to adjust the inverter’s reactive power.

What this page displays:
HV1: Level 1 overvoltage protection point; HV2: Level 2 overvoltage protection point; HV3: Level 3 overvoltage protection point. LV1: Level 1 undervoltage protection point; LV2: Level 2 undervoltage protection point; LV3: Level 3 undervoltage protection point. HF1: Level 1 over frequency protection point;

HF2: Level 2 over frequency protection point; HF3: Level 3 over frequency protection point. LF1: Level 1 under frequency protection point; LF2: Level 2 under frequency protection point; LF3: Level 3 under frequency protection point; 0.10s: Trip time.

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What this page displays: FW: This series inverter is able to adjust inverter output power according to grid frequency. Droop f: The percentage of nominal power per Hz. For example: “Start freq f>50.2Hz, Stop freq f<50.2, Droop f=40%PE/Hz” when the grid frequency reaches 50.2Hz, the inverter will decrease its active power at Droop f of 40%. And then, when the grid system frequency is less than 50.2Hz, the inverter will stop decreasing output power. For the detailed setup values, please follow the local grid code.
What this page displays: V(W): It adjusts the inverter active power according to the set grid voltage. V(Q): It adjusts the inverter reactive power according to the set grid voltage. This function adjusts invert-
er output (active and reactive) power when grid voltage changes. Lock-in/Pn 5%: When the inverter active power is less than 5% rated power, the VQ mode will not take
effect. Lock-out/Pn 20%: If the inverter active power increases from 5% to 20% rated power, the VQ mode will
take effect again. For example: V2=110%, P2=20%. When the grid voltage reaches 110% times of rated grid voltage, the inverter output power will reduce its active output power to 20% rated power. For example: V1=90%, Q1=44%. When the grid voltage reaches 90% times of the rated grid voltage, the inverter output power will output 44% reactive output power. For the detailed setup values, please follow the local grid code.
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What this page displays: P(Q): It adjusts the inverter reactive power according to the set active power. P(PF): It adjusts the inverter PF according to the set active power. Lock-in/Pn 50%: When the inverter output active power is less than 50% rated power, it won’t enter the
P(PF) mode. Lock-out/Pn 50%: When the inverter output active power is higher then 50% rated power, it will enter
the P(PF) mode. For the detailed setup values, please follow the local grid code.
NOTE:
Only when the grid voltage is equal to or higher than 1.05 times the rated grid voltage will the P(PF) mode take effect.
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Paralleling Inverters Advanced Settings
To configure multi-inverter settings, click on the ADVANCE icon.
What this page displays: If the inverter operates as a master or a slave. Modbus Device ID: `Modbus SN’ that must be unique for each inverter connected to the bus/wire. Ex_Meter For CT: When in a Three-phase system with a CHiNT Three-phase energy meter (DTSU666),
click the corresponding phase where the hybrid inverter is connected. E.g. when the hybrid inverter output connects to A phase, please click A Phase. What you can do from this page: Set the inverter as a master or slave per bus/wire. Set the phase in which the inverter will be paralleled. Set the Modbus SN for paralleling. Select the corresponding meter type according to the meter installed in the system. The Sunsynk parity inverter can be wired standalone or where more power is required it can be connected in parallel either single or 3 phase configuration. The maximum number of inverters that can be paralleled in a single phase utility grid is 16 and the maximum number that can be paralleled in a three phase utility grid is 15. A master single phase inverter is capable to operate with other 15 slave inverters. Thus, to parallel 16 inverters in a single phase utility, one will operate as the master, and the other 15 will operate as slaves. To parallel 15 inverters in a three phase utility grid are necessary to set three inverters as master and the others as slaves: Phase A: Master A and 4 Slaves A Phase B: Master B and 4 Slaves B Phase C: Master C and 4 Slaves C In a three phase utility grid, the paralleled inverters will operate as a normal three-phase supply with perfect phase rotation, capable of power single phase (220 VLN) and three phase (380 VLL) loads. For stability, all the batteries need to be connected in parallel. It is recommended a minimum cable size of 50mm2 diameter with fuse isolators to each inverter.
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Each inverter will require a fuse isolator with surge protection and each group circuit will require an RCD. If the batteries as supplying power to the main load during the outage, then a change over switch will also be required or a split load can be used. The CT coils used to limit export power must only be connected to the master. Therefore, if six inverters
are paralleled, three CT coils will be required. Connect a RJ45 communication cable between each inverter; the order is not important since both sock-
ets are the same, so there is no IN or OUT. Each phase must only have one master and the others set to slave. Each inverter must have a unique Modbus number. The maximum length of the communication cables is 2 meters (do not exceed this value). All batteries must be connected in parallel and the MPPTs must be kept separate.
IMPORTANT: When configuring inverters in parallel for a single or three-phase, it is important to first check firmware versions to be all the same on all inverters. It is strongly recommended to request firmware update on all inverters to the latest and the exact same firmware version.
IMPORTANT: All inverters in a parallel system must have their own isolating load breaker before it goes to the parallel breaker to ensure while programming that the load outputs are isolated from each other.
Only once confirmed all inverters are programmed correctly in parallel or three-phase then only the isolating breakers can be switched on, which then feeds to the main load output breaker where the actual parallel or three-phase connection is made that feeds the loads. When configuring a three-phase system using three single-phase inverters, one per phase. It is extremely important to check phase rotation to be clockwise feeding the inverters and to confirm the output is also clockwise on phase rotation.
NOTE:
The cables have two ends, one to be specifically connected to the BMS and another one to be connected to the inverter, do not change it. If the communication is not working correctly between inverters, then errors will appear on display. In this case, please check all settings and data cables. All inverters in a parallel system must have their own isolating load breaker before it goes to the
parallel breaker to ensure while programming that the load outputs are isolated from each other. The grid input can also be connected in parallel. You cannot connect the Aux/Gen port in parallel because this causes a conflict between the gen-
erator’s frequency and the grid’s frequency.
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If you need further help please refer to the Sunsynk website where you will find training videos and Frequently Asked Questions www.sunsynk.com. Firmware prior installation is important to be updated and all inverters in parallel or three phase system must be the same.
Common questions that occur when paralleling inverters: Q1: What is the sequence to install/connect/commission? First of all, leave the main supplies off. Next, connect all communication cables, set up all LCDs and then, last of all, turn on the main supplies. Q2: What are the indications that the communication and the system are OK or not? Parallel errors will be shown as fault F46 on the display. Q3: What are the consequences of not setting one inverter in a parallel mode? It can damage the inverter. Q4: What are the consequences of having more than one Master Inverter or having no inverter set as `Master’? It can damage the inverter. There are cases in which it is possible to have more than one master. For example, as aforementioned, six inverters paralleled in a three phase utility grid (three masters). Q5: What are the consequences for setting A, B, or C phases wrong while in parallel mode? It can damage the inverter. Recommend checking the phase rotation with a meter before switching on. Q6: What are the consequences of factory resetting, power cycling, or firmware updating one inverter in a parallel system? It can damage the inverter. Inverters needs to be isolated from each other before factory reset or firmware update. Q7: What consequences for changing ALL/ANY settings while operating in parallel mode? It can damage the inverter and fault F46 will be indicated on the display.
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Connecting the DRM’s
This can be selected under advance settings.
16000W 2000
This can be selected under advance settings.

1. DRM 1/5 2. DRM 2/6 3. DRM 3/7 4. DRM 4/8

5. Ref 0 6. D Ground 7. Net J 4-7 8. Net J 4-7

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Advanced Function Setup

16000W

*OInWvFeSrUtFeSr
MPBEQPSU
– / “54
7

TIFMM (SPVOEDBCMF

FEYxUFteSOrnBaMlSFreMBlaZy
DPJM DPPOQUFBODU

Grid peak shaving: When this is selected, the grid output power will be limited within the set value. If the load power exceeds the allowed value, it will take PV energy and stored battery energy to supplement. If there is not enough PV energy or stored energy to meet the load requirement, grid power will increase to meet the load needs.
Solar Power Generated

This page shows the daily, monthly, yearly, and total solar power produced. Access this page by clicking on the `Solar/Turbine’ icon on the Home Page.

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Grid Power
This page shows the Daily / Monthly / Yearly and total grid power export or consumed. Access this page by clicking on the `Solar/Turbine’ icon on the home page.
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Advanced Settings for Wind Turbines
To configure wind turbine settings, click on the ADVANCE icon.
This is for Wind Turbine
I/A 16.5

0

310

U/V

What this page displays:

If one or both of the MPPTs are connected to a wind turbine.

What you can do from this page:

Select the MPPT to be used as a turbine input.

The table below shows the maximum current depending on the voltage of the wind turbine.

NOTE:
DO NOT use a wind turbine that exceeds 400V.
Use a self-breaking wind turbine. Once the batteries are fully charged and the inverter is not exporting any power, the load can drop. This can cause the turbine to speed up dramatically, which can be very dangerous and usually happens suddenly. Thus, it is essential to use a self-breaking turbine.

Voltage (V) 150 200 250 300 400

Max. Current (A) 23.33 17.50 14.00 11.67 8.75

Power (W) 3500 3500 3500 3500 3500

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Most wind turbines are three-phase PM type. Therefore, either a wind turbine controller or a direct connection to the MPPT via a simple protection circuit will be required.
Dump Load or Diversion Load is an important part of an off-grid power system. When the battery ( Battery Bank ) is fully charged, and the water turbine / wind turbine / solar PV module is still generating, a dump load is a useful device to send spare electricity to. This can be done by using a switch on a smart load option or by utilising a wind turbine controller with a built-in dump load. Also, a hot water tank controlled via a smart-load can act as a good `dump-load’ however, in very windy conditions it may be necessary to shunt the output.
Advanced Settings for Auxiliary Load
To configure Auxiliary Load (previously known as “smart load”) settings, click on the AUX LOAD icon. What this page displays: Use of the Gen (Aux) input or output. Generator peak shaving is ON or OFF. Peak Power Shaving value. What you can do from this page: Set up a generator input. Set up an auxiliary (smart) load. Switch on the generator and/or grid peak
power saving and set the power shaving value. Use an additional inverter or micro inverter. A nice feature of this page is that when the batteries are full and the inverter is still producing power from the solar PV or turbine, it is possible to direct the power generated to another load such as a water heater.
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For Gen Input mode: Gen Input: Tick this box if using a Generator. Allowed Max. power from diesel generator. Peak shaving power: This is a technique used to reduce electrical power consumption during periods
of maximum demand on the utility grid. This enables the user to save substantial amounts of money due to the expensive peak power charges. Gen Load OFF Batt: Battery level when the Aux load switches off. Gen Load ON Batt: Battery level when the Aux load switches on. AC couple on load side: Connecting the output of the on-grid inverter at the load port of the hybrid inverter. In this the situation, the hybrid inverter will not be able to show the load power correctly. AC couple on grid side: This function is reserved. For Aux Load Output mode:
Aux Load Output: This mode utilizes the Gen input connection as an output which only receives power when the battery SOC and PV power is above a user programmable threshold.
For Example: Power=500W, ON: 100%, OFF=95%. When the PV power exceeds 500W, and battery bank SOC reaches 100%, Smart Load Port will switch on automatically and power the load connected. When the battery bank SOC < 95% or PV power < 500w, the Smart Load Port will switch off automatically. On Grid always on: When click “on Grid always on” the smart load will switch on when the grid is pres-
ent. Solar Power: Power limiter to the maximum power allowed to the Aux load. Aux Load OFF Batt Battery SOC at which the Smart load will switch off. Aux Load ON Batt: Battery SOC at which the Smart load will switch on. Also, the PV input power should
exceed the setting value (Power) simultaneously and then the Smart load will switch on.
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For Micro Inverter Input mode:
Micro Inverter Input: To use the Generator input port as a micro-inverter on grid inverter input (AC coupled), this feature will also work with “Grid-Tied” inverters. Tick this box if intending to connect a supplementary inverter or micro inverter (Max. 4kW).
AC Couple OFF Batt: When the battery SOC exceeds setting value, microinveter or the grid-tied inverter will shut down.
AC Couple ON Batt: If choosing “Micro Inv input”, as the battery SOC reaches a gradually setting value (OFF), during the process, the microinverter output power will decrease linearly. When the battery SOC equals to the setting value (OFF), the system frequency will become the setting value (AC couple Frz high), and the Microinverter will stop working and stop exporting power produced by the microinverter to the grid.
NOTE:
Micro Inv Input OFF and On is valid for certain FW versions only.
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OPERATING MODES Mode I: Basic

AC cable DC cable COM cable

Solar Battery
Mode II: With Generator

Backup Load On-Grid Home Load
CT Grid
AC cable DC cable

Solar Battery

Backup Load On-Grid Home Load Grid
CT
Generator

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Mode III: With Aux Load
Solar Battery
Mode IV: AC Couple
On-Gen+AC couple
Solar Battery

AC cable DC cable
Backup Load On-Grid Home Load CT Grid
Aux Load

AC cable DC cable

On-Grid Home Load CT Grid

Backup Load

On-Grid Inverter

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On-Load+AC couple

Solar

Battery

Aux Load

On-Grid+AC couple

Solar

Battery

Aux Load

AC cable DC cable
On-Grid Inverter Backup Load

On-Grid Home Load

CT

Grid

AC cable DC cable

Backup Load

On-Grid InverterOn-Grid Home Load

CT

Grid

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FAULT CODES
To check the fault codes click on the FAULT CODES icon on the settings menu.

If any of the fault messages listed in the following table appear on your inverter and the fault has not been removed after re-starting, please contact your local vendor or service centre. The following information is required:
1. Inverter serial number.
2. Distributor or service centre of the inverter.
3. On-grid Power Generation Date.
4. The problem description (including the fault code and indicator status displayed on the LCD) with as much detail as possible.
5. Owner’s contact information.
In order to give you a clearer understanding of the inverter’s fault information, we will list all possible fault codes and their descriptions when the inverter is not working properly.

Error Code

Description

F08

GFDI_Relay_Failure

F13

Working Mode Change

F18

AC over current fault or hardware

Solutions 1. When the inverter is in a Split phase (120/240Vac) or three-phase system (120/208Vac), the backup load port N line needs to connect ground;
2. If the fault still exists, please get in touch with us for help. Inverter work mode changed
1.Reset the inverter.
2.Seek help from Sunsynk. AC Slide over current fault.
1.Check if the backup load power is within the range of the inverter.
2.Restart, and check if it is normal.

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Error Code

Description

F20

DC over current fault of the hardware

F23

AC leakage current is trans over current

F24

DC insulation impedance failure

F26

The bus bar is unbalanced

F29

Parallel CANbus fault

F34

AC Overcurrent fault

F35

No AC grid

F41

Parallel system stop

F42

AC line low voltage

Solutions DC side over current fault
1. Check PV module connect and battery connect;
2. When in the off-grid mode, the inverter startup with a big power load, and it may report F20. Please reduce the load power connected.;
3. Turn off the DC and AC switches, wait one minute, and then turn on the DC/AC switch again.
4. Seek help from us if you can not return to a normal state. Leakage current fault
1.Check the PV module and inverter cables.
2.You may have a faulty PV panel (earth short)
3.Restart inverter PV isolation resistance is too low
1.Check if the connection of PV panels and inverter are firmly connected.
2.Check if the earth bond cable on inverters is connected to the ground. 1.Please wait 5 minutes to see if it returns to normal.
2. Fully reset the inverter. 1. When in parallel mode, check the parallel communication cable connection and hybrid communication address settings.
2. During the parallel system startup period, inverters will report F29. When all inverters are in ON status, it will disappear automatically;
3. If the fault exists, please contact us for help. 1. Check the backup load connected, make sure it is in allowed power range;
2. If the fault still exists, please contact up for help. No utility
1.Please confirm grid is lost or not;
2. Check the grid connection;
3. Check the switch between inverter and grid in on or not;
4. If the fault still exists, please contact up for help. 1. Check the hybrid inverter working status. If there’s 1pcs hybrid inverter is in OFF status, the other hybrid inverters may report F41 fault in parallel system.
2. If the fault exists, please contact us for help. Grid voltage fault
1.Check if the voltage is in the range of standard voltage in specification this can be adjusted via the grid set up page.
2.Check if grid cables are correctly connected.

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Error Code

Description

Solutions Grid frequency out of range

F47

AC_OverFreq_Fault

1.Check if the frequency is in the range of specification
2.You may need to adjust the frequency on the grid set up page. Grid frequency out of range

F48

AC_UnderFreq_Fault

1. Check the frequency is in the range of specification or not.
2. Check whether AC cables are firmly and correctly connected.

3. Seek help from us, if can not go back to normal state. Battery low voltage

1. Check if the battery voltage is too low.

2. If the battery voltage is too low use the PV or grid to

F56

DC bus bar voltage is too low charge the battery.

3. Check the battery BMS

Important: Especially with Lithium batteries, ensure that the batteries max. discharge current or power specification is the same or higher than the inverter specification. 1. It tells the communication between hybrid inverter and
battery BMS disconnected when “BMS_Err-Stop” is active.

F58

Battery_comm_Lose

2. If don’t want to see this happen, you can disable “BMS_ Err-Stop” item on the LCD.

3. If the fault still exists, please contact us for help 1. ARC fault detection is only for US market.

F63

ARC_Fault

2. 2. Check PV module cable connection and clear the fault.

3. 3. Seek help from us, if can not go back to normal state.

Heat Sink temp is too high

F64

Heat sink high-temperature failure

1.Check if the working environment temperature is too high.

2.Turn off the inverter for 30 minutes and restart.

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Fault Information
F01 F02 F03 F04 F05 F06 F07 F08 F09 F10 F11 F12 F13 F14 F15 F16 F17 F18 F19 F20 F21 F22 F23 F24 F25 F26 F27 F28 F29 F30 F31 F32

Instruction
DC_Inversed_Failure DC_Insulation_Failure
GFDI_Failure GFDI_Ground_Failure EEPROM_Read_Failure EEPROM_Write_Failure
GFDI_Fuse_Failure GFDI_Relay_Failure
IGBT_Failure AuxPowerBoard_Failure AC_MainContactor_Failure AC_SlaveContactor_Failure Working_Mode_change
DC_OverCurr_Failure AC_OverCurr_Failure
GFCI_Failure Tz_COM_OC_Fault Tz_Ac_OverCurr_Fault
Tz_Integ_Fault Tz_Dc_OverCurr_Fault
Tz_GFDI_OC_Fault Tz_EmergStop_Fault
Tz_GFCI_OC_Fault DC_Insulation_Fault DC_Feedback_Fault BusUnbalance_Fault DC_Insulation_ISO_Fault DCIOver_M1_Fault AC_AirSwitch_Fault AC_MainContactor_Fault AC_SlaveContactor_Fault DCIOver_M2_FaulT

Fault Information
F33 F34 F35 F36 F37 F38 F39 F40 F41 F42 F43 F44 F45 F46 F47 F48 F49 F50 F51 F52 F53 F54 F55 F56 F57 F58 F59 F60 F61 F62 F63 F64

Instruction
AC_OverCurr_Fault AC_Overload_Fault AC_NoUtility_Fault AC_GridPhaseSeque_Fault AC_Volt_Unbalance_Fault AC_Curr_Unbalance_Fault INT_AC_OverCurr_Fault INT_DC_OverCurr_Fault AC_WU_OverVolt_Fault AC_WU_UnderVolt_Fault AC_VW_OverVolt_Fault AC_VW_UnderVolt_Fault AC_UV_OverVolt_Fault AC_UV_UnderVolt_Fault AC_OverFreq_Fault AC_UnderFreq_Fault AC_U_GridCurr_DcHigh_Fault AC_V_GridCurr_DcHigh_Fault AC_W_GridCurr_DcHigh_Fault AC_A_InductCurr_DcHigh_Fault AC_B_InductCurr_DcHigh_Fault AC_C_InductCurr_DcHigh_Fault DC_VoltHigh_Fault DC_VoltLow_Fault AC_BackFeed_Fault AC_U_GridCurr_High_Fault AC_V_GridCurr_High_Fault AC_W_GridCurr_High_Fault AC_A_InductCurr_High_Fault AC_B_InductCurr_High_Fault
ARC_Fault Heatsink_HighTemp_Fault

NOTE:
The Sunsynk Max is designed for grid-connected operation. The inverters meet the main standards concerning safety and electromagnetic compatibility. Be-
fore leaving the factory, all inverters undergo rigorous testing to ensure the inverter can operate reliably, as presented in Chapter, `Technical Specifications’.

If you need further help please refer to the Sunsynk website where you will find training videos and frequently asked questions www.sunsynk.com.

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COMMISSIONING
Start-Up / Shutdown Procedure
The inverter must be installed by a qualified / licensed electrical engineer in accordance with the country’s wiring regulations. Before switching on, the installation engineer must have completed the Earth Bond, RCD and earth leakage tests, checked that the solar panel Voc voltage does not exceed 480V and checked the battery voltage.
Power ON Sequence: 1. Switch on AC 2. Press Start Button 3. Switch on Battery and battery breaker 4. Switch on the DC (PV Isolator)
Shutdown Sequence: 1. Switch off AC 2. Press the start button 3. Switch off the battery and the battery breaker 4. Switch off the DC (PV isolator)
Inverter Commissioning Info
After you have successfully powered up the inverter, it must be programmed and set up as per the programming feature above.

Check each bond on the solar panels

Check the VOC does not exceed 480V

Ensure both MPPTs are balanced

Measure the supply voltage check it matches the settings of the inverter

If it falls out of the setting range it will cause the inverse shut down and alarm

See Grid Setup page

Check the battery charge and discharge is within
the C rating of the battery. Too high will damage the
battery

Check the battery BMS is communicating with the
inverter

75 SUNSYNK MAX | Installer Manual

This is the heart of the system this controller
everything
This is for paralleling systems, and wind turbine

Ensure you are familiar with this, if you fully under-
stand the controller you will fully appreciate the capabilities of there inverter
If paralleling inverters in 3 Phase check you phase rotation before switching on the AC Load, in 3 Phase
the output voltage will increase across phase to
400V

See section `Program Charge / Discharge Times’
If using a wind turbine please ensure you have the correct limiting resis-
tor, caps and rectifier

Familiarize yourself with common fault codes

GDFI Fault
Before the inverter connects to the Grid, it will detect the impedance (effective resistance) of the solar PV + to Ground, and the impedance of the solar PV – to ground. If any of the impedance values are less than 33k, the inverter will not connect to the Grid and will report an error F24 on its LCD.
MAINTENANCE
The inverter is low maintenance. However, it is important that at least twice a year (for dusty environments this may need to be carried out weekly) all the cooling fans, air ducts are cleaned and dust free. Check if there are no fault codes and Lithium battery communication is correct. Weekly cleaning statement: Suggest micromesh filters as an available option, micro ants here are a real problem.

76 SUNSYNK MAX | Installer Manual

APPENDIX A

The following table is the connection on battery side on SSLB1:

Protocol
CAN RS485
RS232

Description Pin 1: CAN-H Pin 5: CAN-L Pin 2, 3, 4, 6, 7, 8: NC Pin 1: RS485B Pin 2: RS485A Pin 3, 6: GND Pin 7: RS485A Pin 8: RS485B Pin 4, 5: NC Pin 3: BMS transmit; Computer receiver Pin 4: BMS receiver; Computer transmit Pin 5: GND Pin 1, 2, 6: NC

The following table is the connection on inverter side:

Protocol
CAN RS485
RS232

Description Pin 4: CAN-H Pin 5: CAN-L Pin 1, 2, 3, 6, 7, 8: NC Pin 1: RS485B Pin 2: RS485A Pin 3, 6: GND Pin 7: RS485A Pin 8: RS485B Pin 4, 5: NC Pin 3: BMS transmit; Computer receiver Pin 4: BMS receiver; Computer transmit Pin 5: GND Pin 1, 2, 6: NC

77 SUNSYNK MAX | Installer Manual

APPENDIX B
Inverters sold in Australia will be set to the Default Australian standards
APPENDIX C
The Sunsynk Max inverter is compatible with the Sunsynk Connect app, via a Wifi or GSM data logger (See Sunsynk Connect instruction manual).
APPENDIX D
If an external Residual Current Device (RCD) is used it should be of Type A/AC with a tripping current of 30mA or higher.

Use of RCDs Residual Current Devices (RCDs): An RCD dedicated for an Inverter Energy System (IES) may be used to meet the mechanical cable protection requirements of AS/NZS3000 for the cable from the switchboard to the IES. If an RCD is installed the engineer must:
1. Disconnect all live conductors (including both active and neutral conductors) and
2. Be of the type specified in the inverter manufacturer’s instructions or as labelled on the inverter.
We recommend the use of an RCD on all circuits and sub-circuits connected to the Sunsynk Inverter. Below is the specifications for a Residual Current Breaker with Overcurrent Protection (RCBO)

Earth-leakage protection class Earth-leakage sensitivity Curve code Network type Poles description
Earth-leakage protection time delay

Type A 30mA
C AC 2P Instantaneous

APPENDIX E

The Sunsynk inverter can be connected to the internet, but you need to add a data logger to do this. The inverter is compatible with Sunsynk Connect data- logger, which you can obtain from us with your distributor. 1. LAN-Type Data Logger 2. Wi-Fi-Type Data Logger 3. GSM-Type Data Logger To setup the Internet connection for the Sunsynk Connect, please refer to the App User instructions. The Data Logger should be connected to the bottom of the inverter via the connection socket marked WIFI. For more information, training videos, software upgrades, help line, forum please refer to http://www.sunsynk.com – Tech Support (Do not forget to register first on the website).

Sunsynk

@energysolutions

sunsynkofficial

78 SUNSYNK MAX | Installer Manual

Call us: +44 151 832 4300 Email us: sales@sunsynk.com HK Address: Room 702-704, 7/F Texwood Plaza, 6 How Ming Street, Kwun Tong, Kowloon, Hong Kong. UK Address: Sunsynk UK Ltd, 17 Turnstone Business Park, Mulberry Avenue, Widnes, Cheshire, WA8 0WN. SA Address: Globaltech Sunsynk South Africa (Pty) Ltd, Unit 2 Highview Boulevard, Ferndale 2194. NL Address: Sunsynk NL BV, Henri Wijnmalenweg 8, 5657 EP Eindhoven, Netherlands.

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