tp-link D210 Tapo Smart Video Doorbell Camera User Guide

tp-link D210 Tapo Smart Video Doorbell Camera

Specifications

• Product Name: Smart Video Doorbell Camera
• Manufacturer: Tapo
• Features: Instant notifications, crystal clear video and audio, remote door answering
• Compatibility: Tapo app
• Mounting Options: Smooth wall, wall with mounting template

Product Usage Instructions

Preparations for Installing Your Doorbell
Before starting the installation process, ensure you have removed your existing doorbell. Determine if you need a mounting wedge to adjust the viewing angle of the new doorbell.

Installation Steps – Option 1: Stick to a Smooth Wall
Required Accessories: Mounting Bracket, 3M Adhesive, Mounting Wedge

1. Attach the adhesive to the back of the bracket or wedge. If using the wedge, first affix the bracket and wedge with screws.
2. Wipe off any dust from the wall’s surface and stick the bracket or wedge firmly to the wall using the adhesive.
3. Attach the doorbell to the bracket starting from the bottom.

Installation Steps – Option 2: Mount to the Wall
Required Accessories: Mounting Template, Mounting Bracket, Mounting Wedge, Foam Pad

1. Stick the mounting template to the desired location on the wall and drill two holes as per the template.
2. Insert anchors into the holes and affix the bracket (or wedge with bracket) over the anchors using mounting screws.
3. If mounting on uneven walls, attach the foam pad to the back of the wedge.
4. Attach the doorbell to the bracket starting from the bottom.

Frequently Asked Questions (FAQ)

• Q: Can I use the doorbell without connecting it to the Tapo app?
  

  • A: No, for full functionality and remote access, it is recommended to connect the doorbell to the Tapo app.

• Q: What should I do if I face issues with video quality?
  

  • A: Ensure that your Wi-Fi signal is strong and consider adjusting the positioning of the doorbell for better video quality.

• Q: Is it possible to expand the doorbell’s storage capacity?
  

  • A: The doorbell may support external storage options. Refer to the product specifications or contact customer support for more information.

User Guide
Smart Video Doorbell Camera

About This Guide

This guide provides a brief introduction to the Smart Video Doorbell Camera and the Tapo app, as well as regulatory information.

Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Tapo Camera experience.

Conventions
In this guide, the following convention is used

menus, items, buttons and so on.
Underline| Hyperlinks are in blue and underlined. You can click to redirect to a website.
Note:| Ignoring this type of note might result in a malfunction or damage to the device.

More Info

• Specifications can be found on the product page at https://www.tapo.com .
• Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/ .

Introduction

Replace your existing doorbell with a smarter one and answer your door from anywhere with your phone. Receive instant notifications whenever someone comes by—even before they knock. Keep an eye out for the visitors, or possible intruders with crystal clear video and audio.

• 2K 3MP Ultra-Clear Images – Always know what happens in front of your door through the Tapo app. With the spotlight and 2K 3MP resolution, check all the fine details captured even in low-light environments.
• 160° Ultra-Wide Diagonal FOV * – Receive head-to-toe views even when visitors stand too close to the doorbell with a 160° ultra-wide diagonal FOV.
• 6400mAh Battery Life – The equipped 6400mAh rechargeable battery extends the doorbell’s use.
• Color Night Vision – Reveals high-fidelity details and color at night with the spotlight.
• Quick Response – Respond to your deliveries without saying a word with customizable responses through the Tapo app.
• Multiple Ways to Answer – With two-way audio or a recorded quick response, communicate directly with your deliveries through the Tapo app.
• Flexible Storage Choices – Save recorded videos on the microSD card† (up to 512 GB ) or by using Tapo Care** cloud storage services.
• Two-Way Audio – Enables communication through a built-in microphone and speaker.
• IP65 Weatherproof – Offers excellent waterproof and dustproof performance for outdoor scenarios.
• Free AI Detection – Enjoy free AI detection to identify people and vehicles, and notify you as needed.

Preparations for Installing Your Doorbell

Before installing the new doorbell, remove your existing doorbell, and determine if you need a mounting wedge to adjust the viewing angle of the doorbell.

1. Install the doorbell on a flat and clean wall.
2. The doorbell should be placed 1.2 m (4 ft) above the ground.
3. (Optional) Use the included 15° mounting wedge for a more focused view from a specific side.
4. Avoid placing the doorbell close to a side wall in the field of view. If you must, use the mounting wedge to adjust the viewing angle to reduce reflected light from the wall for better night vision performance.

Install Your Doorbell

Follow the steps below to install your new doorbell.

Option 1. Stick to a smooth wall

1. Attach the included adhesive to the back of the bracket or the wedge. If you use the wedge to adjust angle, first affix the bracket and the wedge with screws.
   Note: The adhesive is for one-time use. Avoid re-using the adhesive to ensure its adhesion.

2. Wipe off the dust from the surface, stick the bracket or wedge with adhesive to a clean wall, and press it down for 15 seconds to ensure the bracket is firmly attached.
   Then starting from the bottom, attach the doorbell to the bracket. Note: This is applicable with tile, glass, marble, metal, stainless steel, and smooth wall surfaces.

Follow the steps below to install your new doorbell.
Option 2. Mount to the wall

1. Stick the mounting template to the desired place. Drill two holes according to the template.

2. Insert two anchors into the holes. Use the mounting screws to affix the bracket (or wedge with bracket if you use the wedge to adjust angle) over the anchors.
   Note: When mounting to uneven walls, stick the foam pad on the back of the wedge.

3. Starting from the bottom, attach the doorbell to the bracket.
   Note: If you have trouble attaching the doorbell or it causes false anti- theft alarms, check if you overtightened the screws that the bracket bent. Adjust the depth of the screw and reinstall the doorbell.

Set Up Your Doorbell and Chime

After installing the doorbell, follow the steps below to set up the doorbell, and pair with the chime.

Step 1. Download Tapo App
Get the Tapo app from the App Store or Google Play, or by scanning the QR code below.

Step 2. Log In
Open the app, and log in with your TP-Link ID. If you don’t have an account, create one first.

Step 3. Add Your Camera
Tap the + button in the app and search for your model. Follow the app instructions to set up your doorbell. Then plug in your chime and pair with the doorbell.

Set Up Using Amazon Frustration-Free Setup

What is Amazon Frustration-Free Setup?
Amazon Frustration-Free Setup can help connect and set up Tapo smart devices in fewer steps, without having to remember and re-enter your Wi-Fi password on each device.
To use this feature, confirm the following

• The new Tapo device supports Amazon FFS.
• The new Tapo device is purchased from Amazon.
• You have an Amazon FFS enabled Alexa device or router.
• You have saved your Wi-Fi information to Amazon by using Alexa echo.
• Your Tapo device and router are on the same network as your Alexa echo.

LED Indications during Amazon Frustration-Free Setup

If the LED does not turn solid white after a long time, you can try to add the Tapo device manually. (Press the Reset button on your Tapo device once. Then open the Tapo app, tap the + button on the page, select your device model, and follow the app instructions. )

How to use Amazon Frustration-Free Setup with Tapo devices

1. Open the Amazon Alexa app. Then tap More and select Skills & Games.
2. Enter Tapo in the search bar and choose Tapo.
3. Tap the ENABLE TO USE button.
4. Log in with your TP-Link ID that has bound to your Tapo device, and tap Authorize. After authorized successfully, the message Tapo has been successfully linked will come up.
5. Plug in your Tapo device and the setup will complete automatically in two minutes.
   For setting up more Tapo devices, just plug in and enjoy!

Done!
If this device displays on the Home page in the Tapo app, it indicates this device has been successfully associated with your Amazon account and joined your Wi-Fi network automatically.
If this device does not display on the Home page in the Tapo app, try setting it up manually. (Tap the + button on the page, select your device model, and then follow the app instructions.)

Manage Your Doorbell

After setup, your device will be listed on the Home page. You can tap your device to manage it.

1. Home Page
   You can check your battery, favorite/unfavorite, and remove your device on the Home page.

2. Status Page
   Tap your device to enter its Status page.

3. Settings Page
   Tap on the Status page to enter the Device Settings page.

Set Detection Settings
You can set when to wake up your doorbell, and the detection zones and sensitivity for each detection type.

Check Battery Status
You can check battery status, choose whether to show the battery status and percentage on Live View, set the working mode and Auto Privacy Mode, add a compatible solar panel as power supply, and check battery usage and wake-up times for the past 7 or 30 days.

Set Doorbell settings

• Doorbell Ring: Set the ringtone volume of your doorbell.
• Paired Chimes : Check paired chimes/hub and add new chimes/hubs.
• Doorbell Video Call: When someone presses the doorbell, you’ll receive a ring call if the Tapo app is already open on your screen. Anti-theft Alarm: When enabled, an alarm will be triggered once the doorbell is removed from the wall.

Storage & Recording
Check your microSD card status, set the clips settings, and choose whether to record sound during recording.

Video & Display

• Night Mode Settings: Set the recording effect at night.
• Video Quality: Set the video resolution for the doorbell.
• Privacy Zones : Customize zones that cannot be viewed or monitored to protect your privacy. On-screen Display Info: Custom information that overlays the doorbell’s footage.
• Display Tag on Screen: Display the detection tag on your screen.

Spotlight Settings
If you have turned on the spotlight on Live View, you can adjust the brightness here.

Privacy Mode
When enabled, streaming and recording feature will be temporarily unavailable.

Notifications
Choose what type of activity notifications you want to receive.

Share Device
When enabled, streaming and recording feature will be temporarily unavailable.

Authentication

FCC compliance information statement

• Product Name: Tapo Video Doorbell Camera
• Model Number: Tapo D210 / TD21
• Responsible Party : TP-Link USA Corporation
• Address : 10 Mauchly, Irvine, CA 92618
• Website: https://www.tp-link.com/us/
• Tel : +1 626 333 0234
• Fax: +1 909 527 6804
• E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
   Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.

“To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.”

We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

CE Mark Warning

This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

OPERATING FREQUENCY (the maximum transmitted power)
2412MHz—2472MHz (20dBm)

EU Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.
The original EU Declaration of Conformity may be found at https://www.tapo.com/en/support/ce/ .

RF Exposure Information
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.
The device complies with RF specifications when the device used at 20 cm from your body.

UKCA Mark

UK Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017.
The original UK Declaration of Conformity may be found at https://www.tapo.com/support/ukca/ .

Canadian Compliance Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

Radiation Exposure Statement
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Industry Canada Statement
CAN ICES-3 (B)/NMB-3(B)

Korea Warning Statements
NCC Notice & BSMI Notice

Tapo Video Doorbell Camera

Equipment name

| Tapo D210 / TD21

Type designation (Type)

|
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Unit

PCB

|

| Restricted  al symbols substances and its chemic|

Lead

(P○b)

| Mercury

(H○g)

| Cadmium

(C○d)

| Hexavalent +c6hromium

(C○r )

| Polybrominated biphenyls

(P○BB)

| (PB○DE)
| ○| ○| ○| ○| ○| ○
| −| ○| ○| ○| ○| ○
| | | | | |
| −| ○| ○| ○| ○| ○
 indicate that the percentage content of the restricted substance 。

substance does not exceed the percentage of reference value

optere2s： en“ce○. ” indicates that the percentage content of the restricted

Note 3 ：The “−” indicates that the restricted substance corresponds to the exemption.

Safety Information

• Never touch the product with wet hands.
• Do not disassemble, repair or modify the product.
• Do not use the device where wireless devices are not allowed.
• Do not use the product if the casing has been broken. Danger of electric shock.
• Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.
• Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
• Observe restrictions on using wireless products in fuel depots, chemical plants or when blasting operations are in progress.
• Do not use liquid to clean the product. Only use a dry cloth.
• Never put metal objects inside the product. If a metal object enters the product turn off the circuit breaker and contact an authorised electrician.
• This product is not intended to be used when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids to determine if they are adequality shielded from external RF (radio frequency) energy.
• Do not use this product in health care facilities. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
• Do not use this product near water for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
• The product should be kept free from excessive smoke, dust or high temperature and vibration.
• This product should not be exposed to direct sunlight
• Do not place heavy objects on top of the product.
• This product may interfere with other electronic products such as TV, radios, personal computers, phones or other wireless devices.
• This equipment shall be installed at a height of fewer than 2 meters when sticking to a clean wall.
• Doorbell Operating Temperature: -20 °C ~ 45°C (-4°F ~ 113°F)
• Chime Operating Temperature: 0 °C ~ 40°C (32°F ~ 104°F)
• Maximum installation height: 6ft (2m)

Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

Explanation of the symbols on the product label
Note: The product label is on the bottom of the product. Symbols may vary from products.

Switch of micro-gap / micro-disconnection construction (for other versions except US)

ε| Switch without contact gap (Semiconductor switching device)

References

• Link: Simple, secure one-click payments
• Tapo | Smart Devices for Smart Living
• Regulatory Compliance | Tapo
• UKCA | Tapo
• WiFi Networking Equipment for Home & Business | TP-Link

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